Information Technology For Development Jobs in Long Beach Ca Remote

Faraday Future (FF) is a California-based mobility company, leveraging the latest technologies and world's best talent to realize exciting new possibilities in mobility. We're producing user-centric, technology-first vehicles to establish new paradigms in human-vehicle interaction. We're not just seeking to change how our cars work we're seeking to change the way we drive. At FF, we're creating something new, something connected, and something with a true global impact.

We are seeking a strategic and driven Senior Manager, Product Marketing to lead our go-to-market efforts for the next generation of luxury electric vehicles. This pivotal role bridges product innovation and customer storytellingbringing together market insight, technical knowledge, and customer experience to deliver impactful marketing strategies and product launches.

• Lead market and user research to define luxury EV buyer personas and decision-making journeys.
• Monitor industry and technology trends, including global EV policy developments, charging infrastructure evolution, and competitor moves in pricing and innovation.

• Develop comprehensive, full-funnel marketing strategies across the product lifecyclefrom awareness and pre-order to delivery and ownership.
• Craft compelling value propositions and translate technical features into clear, customer-centric benefits.
• Partner with product, design, and regional teams to support international market entry strategies.

• Lead cross-functional go-to-market planning and execution, ensuring alignment across product, manufacturing, sales, and communications.
• Build sales enablement materials including competitive battle cards, product configurator guides, and training decks.
• Support launch event planning and coordination, from strategy to messaging alignment.

• Define and track key performance indicators (KPIs) such as brand awareness, lead-to-order conversion, and customer retention.
• Conduct A/B testing and marketing ROI analysis to refine messaging, channels, and investment strategies.
• Document learnings and develop repeatable GTM playbooks for future product launches.

• 10+ years of experience in product marketing within automotive, electric vehicles, luxury consumer goods, or tech hardware industries.
• Proven track record managing complex product launches under tight timelines in fast-paced environments.
• Strong command of customer segmentation, go-to-market strategy, and sales enablement.
• Analytical mindset with experience in ROI measurement and marketing optimization.
• Excellent verbal and written communication skills with a knack for storytelling and translating complexity into clarity.
• Bachelor's degree in Marketing, Business, Engineering, or a related field.

• Startup or hyper-growth company experience.
• Familiarity with international markets, especially North America and China.
• Passion for sustainability, design, and innovation in the mobility sector.

($145K - $175K DOE), plus benefits and incentive plans

• Healthcare + dental + vision benefits (Free for you/discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere

Faraday Future is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Activ8 Recruitment & Solutions / Renaissance Resources Inc. has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

Job Description: Customs Brokerage Department Manager

Position: Customs Brokerage Department Manager

Reports To: Senior Vice President (SVP) of Operations, Chief Operating Officer (COO), or President

Location: Long Beach, CA or Plano, TX

Job Type: Full-Time

Job Summary

The Customs Brokerage Department Manager is the senior leader responsible for the overall strategic direction, compliance, profitability, and operational excellence of the customs brokerage division. This role oversees all import/export customs clearance activities, ensuring adherence to national and international regulations (e.g., CBP, PGA). The VP will drive growth, optimize operational efficiency through technology, mentor a high-performing team, and build lasting client relationships.

Key Responsibilities

Strategic Leadership & Business Growth

• Create and implement a strategic business plan to expand the customs brokerage department, focusing on revenue growth and profitability (P&L management).
• Develop new business opportunities by offering expert advisory services and leveraging industry trends.
• Set, monitor, and achieve KPIs related to compliance, turnaround time, profitability, and client retention.
• Analyze market trends and regulatory changes to guide company strategy and adapt to new trade policies.

Compliance & Regulatory Management

• Act as the senior subject matter expert on all customs regulations, ensuring 100% compliance with Customs and Border Protection (CBP) and Participating Government Agencies (PGAs).
• Maintain and manage corporate customs licenses, permits, and power of attorney documents.
• Implement internal audit programs to ensure quality and accuracy of classification, valuation, and entry processes.
• Mitigate risks related to compliance violations, cargo delays, or penalties.

Operational Excellence & Technology

• Oversee daily brokerage operations and optimize workflows to improve efficiency.
• Leverage technology and automation tools (e.g., TMS, ACE/ABI, AI solutions) to enhance speed and accuracy of entry processing.
• Ensure accurate classification of commodities and proper tariff application.

Client & Vendor Relations

• Build and maintain strong relationships with key clients, acting as a trusted advisor on complex trade matters.
• Manage relationships with third-party brokers, customs agents, and other service providers to ensure seamless service.

Team Leadership & Development

• Lead, mentor, and build a team of customs managers, brokers, and entry writers, fostering a culture of excellence and compliance.
• Develop training programs, establish roles, and create compensation structures that drive performance.

Requirements & Qualifications

• Experience: 10+ years of experience in customs brokerage with at least 5+ years in a senior leadership role (Director or VP level).
• Licensure: Active Licensed Customs Broker (LCB) is required.
• Education: Bachelor's degree in Supply Chain, International Trade, Business, or related field preferred. Master's degree (MBA) is a plus.
• Knowledge: In-depth knowledge of U.S. Customs Regulations, HTS classification, Customs Valuation, and ISA/C-TPAT programs.
• Skills: Proven track record in P&L management, strategic planning, and building scalable processes.
• Technology: Proficient with Automated Broker Interface (ABI), ACE, and major Brokerage/TMS software (e.g., CargoWise).
• Soft Skills: Strong leadership, negotiation, and communication skills.

Core Behaviors

• Servant Leadership: Mentoring staff to reach their full potential.
• Integrity & Resilience: Upholding ethical standards while handling high-pressure situations.
• Intense Focus on Quality: Passion for accuracy in documentation and compliance.

About the Company:

The company is a leading metal additive manufacturing (AM) partner for aerospace and defense organizations. They design, optimize, and produce mission-critical hardware that enables customers to leverage AM technologies in ways previously thought impossible. Their team supports cutting-edge programs across aviation, space, and national defense, delivering engineering excellence from concept through production.

About the Role:

The Principal Additive Manufacturing Engineer – Applications is a senior, customer-facing technical authority. You will work directly with aerospace and defense primes, OEMs, and government organizations to guide AM strategy, influence design decisions, and deliver advanced metal AM solutions for high-stakes missions. This role operates at a peer-to-peer level with senior customer engineers and plays a key part in shaping the future of AM adoption across critical defense and aerospace programs.

What You'll Do:

• Serving as the senior technical lead and trusted advisor for key aerospace and defense programs.
• Leading AM strategy, qualification plans, and adoption pathways across complex customer missions.
• Running technical design reviews, engineering workshops, and program strategy sessions with customer leadership.
• Translating mission and performance requirements into optimized metal AM solutions that balance cost, risk, and reliability.
• Developing high-impact proposals, white papers, and technical recommendations for advanced AM applications.
• Driving implementation of DfAM best practices, simulation-based optimization, and qualification approaches for mission-critical hardware.
• Working cross-functionally with business development, manufacturing, and quality teams on capture strategies and program execution.
• Acting as the primary technical interface from concept through qualification and production.
• Mentoring engineers and elevating the organization's customer-facing AM technical depth.
• Ensuring compliance with aerospace standards: AS9100D, NADCAP, MIL-SPEC, ITAR, and other regulatory requirements.

What You Need to Bring:

• Recognized expertise in metal additive manufacturing for aerospace and defense applications.
• A proven ability to influence design, qualification, and engineering decisions at primes, OEMs, and government agencies.
• Deep knowledge of LPBF/DMLS, DED, and hybrid AM processes and relevant alloys (Ti, Ni, Al, Cu).
• Strong background in aerospace materials science, metallurgy, and thermal-mechanical behavior of AM components.
• Proficiency in CAD (NX preferred), AM simulation tools, and FEA, with the ability to present technical findings clearly.
• Demonstrated success presenting to executive and non-technical customer stakeholders.
• Understanding of AS9100D, NADCAP, MMPDS, MIL-SPEC, and aerospace certification and qualification pathways.
• Leadership skills to mentor and guide engineering teams in both technical execution and customer engagement.
• Bachelor's degree required (Mechanical, Aerospace, or Materials Engineering).
• Master's degree preferred.
• 10+ years in aerospace/defense AM engineering, advanced design, or manufacturing applications.
• Eligibility to obtain and maintain a DoD SECRET Security Clearance (required for employment).

Benefits:

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan
• Dynamic, collaborative culture focused on innovation and professional growth

Why Join:

Join a team that's redefining aerospace and defense manufacturing through innovation, collaboration, and purpose. Here, you'll:

• Work on real flight hardware that supports next-generation space and defense missions.
• Be part of a fast-growing, hands-on engineering culture where your ideas make an impact.
• Collaborate with experts across design, materials, and production to advance the frontiers of metal 3D printing.
• Access career development opportunities, advanced AM technologies, and a mission-driven environment that values curiosity and continuous learning.

The Assistant Controller plays a critical role in supporting Finance Director in managing accounting operations for two Business Units. This position focuses on inventory control, cost accounting, and audit compliance, ensuring accurate financial reporting and adherence to industry standards. The role requires strong analytical skills, attention to detail, and the ability to work collaboratively across departments.

Pay Range: $105,000.00 to $135,000.00 per year. Final compensation will be based on experience and qualifications.

Essential Duties and Responsibilities

This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• 
  
• Inventory & Cost Accounting
  
  
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  • Oversee inventory accounting processes, including valuation, reconciliation, and reporting.
    
  • Maintain and analyze costs, variances, and manufacturing overhead allocations.
    
  • Partner with operations and supply chain teams to ensure accurate inventory tracking and cost control.
    
  
  
  
• Program Finance & EAC Management
  
  • 
    
  • Collaborate with Program Managers to monitor program financial performance.
    
  • Review Estimate at Completion (EAC) reports, ensuring accuracy and alignment with program budgets.
    
  • Track program costs, revenue recognition, and margin analysis for long-term contracts.
    
  • Provide financial insights to support program decision-making and risk mitigation.
    
  
  
  
• Financial Reporting & Compliance
  
  • 
    
  • Prepare and review monthly, quarterly, and annual financial statements in accordance with GAAP.
    
  • Ensure compliance with internal policies, SOX requirements, and external regulations.
    
  • Support internal and external audits, providing documentation and resolving inquiries.
    
  
  
  
• Accounting Operations
  
  • 
    
  • Manage general ledger activities, including journal entries and account reconciliations.
    
  • Oversee accounts payable, accounts receivable, and payroll functions as needed.
    
  • Assist with month-end and year-end close processes.
    
  
  
  
• Budgeting & Forecasting
  
  • 
    
  • Contribute to annual budgeting and periodic forecasting processes.
    
  • Provide cost analysis and variance reporting to support decision-making.
    
  
  
  
• Process Improvement & Systems
  
  • 
    
  • Identify opportunities to streamline accounting processes and improve efficiency.
    
  • Support ERP system enhancements and automation initiatives.
    
  
  
  
• Team Leadership
  

Supervise and mentor accounting staff, fostering a culture of accuracy and accountability.

• Strong background in inventory management, cost accounting, and audit support.
• Bachelor's degree from an accredited institution in Finance or Accounting.
• Formal training and in-depth experience in cost accounting, financial accounting, local, state, and federal tax regulations, and financial analysis & reporting.
• Minimum 5 years of accounting experience.

Desired Qualifications

• Manufacturing environment

• Strong analytical and evaluative skills
• Developed written and oral communication skills
• Strong interpersonal skills as this team member will interact frequently with personnel outside of accounting and finance department.
• Strong decision-making skills: incumbent needs to analyze and synthesize data, and be able to make decisions without having complete information
• Expert user of Microsoft Office products

Additional Eligibility Qualifications

The Company will only employ those who are legally authorized to work in the United States for this opening. US Citizenship or Permanent Residence (Green Card) is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen. Candidate must also pass a basic visual acuity exam.

This position is currently accepting applications.

Apply Now

What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one.  We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success.  We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”

We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.

If your goals and values align with Honda’s, we want you to join our team to Bring the Future!

Lead the accounting and financial reporting activities (including monthly/quarterly/annual financial/SOX audits) of AHM Automobile Business Segment I in accordance with IFRS/US GAAP/SOX as well as collaborating with North American Honda subsidiaries for automobile business performance, including inventory valuation, cost of sales, and vehicle service contract accounting.

• Manage and review AHM financial reporting and account analyses for Automobile Segments, with a main focus on inventory, cost of sales, and vehicle service contract accounting
• Coordinate AHM quarterly/annual financial audit (including SOX compliance)
• Prepare/present account analysis from business performance perspectives to management (esp. for key areas such as retail and wholesale sales results)
• Implement new accounting standards/modify existing reporting in accordance with IFRS/write accounting memos for new transactions, drawing accounting treatment conclusions based on appropriate accounting guidance, working closely with AHM and other NA entities in the rapidly changing Honda re-org activities
• Develop/train staff by transferring knowledge/providing challenging work/asking questions for process improvements

• Bachelor's degree in accounting/finance or related field
• 7+ years in accounting/finance
• Public/accounting or accounting in a distribution/manufacturing company
• Technical Accounting analysis under IFRS/US GAAP and application
• Management/supervising experience
• Experience in a multi-national company is a plus
• Good communication skills (verbal/written)
• Proficiency in Microsoft applications (Excel, PPT)
• SAP knowledge is a plus 
• CPA preferred

What differentiates Honda and make us an employer of choice?

Total Rewards: 

• Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
• Regional Bonus (when applicable)
• Manager Lease Car Program (No Cost - Car, Maintenance, and Insurance included)
• Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
• Paid time off, including vacation, holidays, shutdown
• Company Paid Short-Term and Long-Term Disability 
• 401K Plan with company match + additional contribution
• Relocation assistance (if eligible)

Career Growth:

• Advancement Opportunities
• Career Mobility
• Education Reimbursement for Continued Learning
• Training and Development Programs 

Additional Offerings:

• Lifestyle Account
• Childcare Reimbursement Account
• Elder Care Support
• Tuition Assistance & Student Loan Repayment
• Wellbeing Program
• Community Service and Engagement Programs
• Product Programs

Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Lead Cloud Infrastructure Architect (Hybrid Cloud / Data Centre)

Culver City, CA (Hybrid)

$140,000 – $170,000 + Benefits

Industry: Media / Enterprise Technology

Full-time W2 | 10+ years Cloud & Infrastructure Architecture Experience

This is a high-impact infrastructure leadership role sitting at the heart of a major enterprise transformation.

You’ll take ownership of a large-scale hybrid estate spanning cloud and on-prem environments driving strategy, modernisation, and operational excellence across mission-critical systems.

This is not a support role.

This is ownership, influence, and decision-making at scale.

What You’ll Be Doing

• Define and execute cloud & infrastructure strategy across AWS / Azure / GCP
• Own hybrid architecture (cloud + data centre) at enterprise scale
• Lead large-scale migrations, modernisation & automation initiatives
• Act as the technical authority (SME) across infrastructure
• Drive high availability, resilience & disaster recovery strategy
• Oversee data centre operations, performance & optimisation
• Influence senior stakeholders and business-critical decisions

What We’re Looking For

• 10+ years in cloud / infrastructure architecture or leadership roles
• Deep expertise across:
• Cloud (AWS, Azure or GCP)
• Data centre technologies (compute, storage, networking, virtualization)
• Proven experience in hybrid cloud environments
• Strong background in cloud migration & infrastructure transformation
• Experience leading teams or acting as a technical authority
• Solid understanding of:
• Security & compliance
• High availability / disaster recovery
• Enterprise-scale infrastructure

Nice to Have

• Infrastructure as Code (Terraform, CloudFormation, Ansible)
• Scripting (Python, PowerShell, Bash)
• DevOps / automation exposure
• Experience with large-scale transformation programmes

Why This Role

• Own and shape enterprise-wide infrastructure strategy
• Work across cloud, data centre, and hybrid environments
• High visibility with senior stakeholders
• Drive real transformation, not just BAU
• Be the go-to expert in a complex, large-scale environment

If you’re currently operating as a Cloud / Infrastructure Architect or Lead, and want a role where you can actually influence strategy and drive change at scale, this is it.

• Preferred three to five (3 to 5) years of experience in implementing and managing Windows and Open Systems server infrastructure hybrid cloud solutions in an enterprise environment; healthcare experience preferred.
• Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization .
• Strong technical knowledge of VMWare ESX and Microsoft Hyper-V.
• Expertise in Microsoft Windows, Linux and AIX operating systems and management.
• Familiar with hyperconverged infrastructures such as VxRail.
• Familiar with Microsoft Azure Arc, System Center, Admin Center and SCCM.
• Familiar with cloud platforms (e.g., AWS, Azure, Google Cloud).
• Experience in infrastructure-as-code (e.g., Terraform, CloudFormation) and containerization (e.g., Docker, Kubernetes).
• Experience in scripting (PowerShell, Python, Bash, etc.)
• Familiar with application delivery solutions such as Citrix.
• Experience with storage and data protection replication methodologies.
• Experience with Epic Infrastructure such as Hyperspace.
• Experience with ITSM functionalities such as change control, CMDB and ticketing systems.
• Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
• Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
• Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
• Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
• Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
• Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
  
  

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
  
  

• Preferred certifications include Microsoft Certified: Azure Fundamentals, VCP-DCV, ECSA.
  
  

• Responsible for installation and maintenance of server infrastructure along with upgrading/configuration and the life cycle management of hardware.
• Monitors functions of server infrastructure to ensure acceptable performance.
• Creates and maintains documentation related to server configuration and environments.
• Serves as subject matter expert across server operating systems and solutions (Microsoft Windows Server, Linux, AIX, VMWare ESX, Microsoft Hyper-V)
• Troubleshoots and resolves server and virtualization incidents.
• Maintain server patching to address security vulnerabilities.
• Collaborate with cloud compute architect to design and build functional server environments.
• Provide level 2 escalation support and troubleshooting to resolve complex server incidents and tasks.
• Stay current on cloud and systems engineering trends (e.g., serverless computing, containerization, AI-driven automation) and evaluate their potential to enhance TGC operations.
• Ensure systems, applications and data are high availability, backed up and/or replicated to meet disaster and business recovery requirements.
• Implement and enforce security requirements to protect Azure-based systems and data.
• Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
• Monitors industry trends, maintains knowledge of developments in cloud computing, database, storage, data protection, virtualization, hyperconverged infrastructure, server automation, monitoring and application delivery.
• Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
• Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
• Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
• Performs related duties as assigned and unrelated duties as requested.
  
  

Sr. Financial Systems Analyst

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Financial Systems Analyst on our Finance team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Sr. Financial Systems Analyst, you will provide administrative
and functional maintenance and support for AMA's financial applications,
including Infor/Lawson, Oracle EPM (Hyperion), Blackline, Ironclad, Concur, and
other Finance-led systems. Focus on business process management, system
utilization, and ensuring data integrity across Finance. Liaise
with internal customers, functional areas and IT resources as well as external
vendors including hosting and SaaS providers.

RESPONSIBILITIES:

Financial Systems Management

• Provide functional support for month-end closing activities, monitor interfaces, troubleshoot user issues, meta-data maintenance, and financial systems operation.
• Perform requirement gathering, analysis, documentation, and coordination of system enhancements or configuration changes based on Finance business needs.
• Conduct testing and user acceptance for system changes.
• Identify system issues by understanding Finance business processes and develop solutions to resolve the issues.
• Collaborate with internal customers, functional areas, and IT resources to evaluate opportunities for system optimization.
• Participate in troubleshooting sessions for system issues, proposing business-side solutions and providing subject matter expertise.
• Maintain the security, confidentiality, and integrity of data on all AMA financial systems.

Documentation, Process, and Project Management

• Document and analyze business processes, system configuration, and user procedures.
• Support transition planning, system upgrades, and releases in conjunction with IT and vendors, providing business-side expertise and functional testing.
• Provide input on changes requests and assist in evaluating system impacts.
• Prepare training materials and support end users.
• Work on cross-departmental initiatives to streamline processes/workflows to improve efficiency of monthly financial closes.

Technical Collaboration

• Perform limited hands-on scripting, including simple SQL queries,
• Collaborate with IT teams for complex technical tasks, integrations, and technical troubleshooting.
• Work with system vendors and IT to support system upgrades, enhancements, and drive issue resolution.
• Document data flows between Finance systems and assist in defining requirements for integrations.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's Degree in Finance, Accounting, Information Systems,
   or a related field required.
2. 5+ years of experience working on finance business processes and
   a suite of financial applications including Infor/Lawson or similar ERP systems
   required.
3. In depth expertise with multiple financial system cycles including
   accounts receivable, accounts payable, general ledger and bank settlement
   processes.
4. Demonstrated ability to gather and document business
   requirements, assist with solution configuration / design, and coordinate user
   acceptance testing.
5. Strong collaboration skills with IT and vendors.
6. Working knowledge of both relational and multi-dimensional data
   modeling concepts and processes using Microsoft SQL.
7. Strong analytical and problem-solving skills, with the ability
   to understand complex financial definitions and information and grasp
   technology concepts.
8. Demonstrated experience supporting, configuring, and
   administering financial systems, ideally Oracle Lawson, Hyperion, Concur, or
   similar ERP platforms, including coordinating enhancements with IT and vendors.
9. Excellent written and oral communication skills to translate
   business needs into clear requirements for IT partners.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Job Title: Software Trainer (Hybrid)

Location: North Wilkesboro, NC (50% Travel Required)

Job Type: Full-time

About the Role:

We are seeking a knowledgeable and engaging Software Trainer to deliver high-quality live virtual/in-person training sessions to dental practices using our proprietary software. This role is based in North Wilkesboro, NC and requires up to 50% travel to customer locations.

Key Responsibilities:

•Deliver live virtual or in person training sessions for dental practice teams, tailored to different roles (front office, hygienists, billing staff, etc.)

•Customize training plans based on practice needs, user roles, and software configuration

•Support onboarding of new customers through scheduled remote training sessions, webinars, and follow-up Q&A

•Maintain a deep understanding of product functionality, updates, and best practices

•Assist with the development and updates to training materials, including manuals, video guides, and reference sheets

•Troubleshoot common user errors and guide users to solutions during sessions

•Collaborate with implementation, support, and customer success teams to ensure consistent messaging and customer satisfaction

•Gather and relay customer feedback to help shape product enhancements and training improvements

Qualifications:

•3+ years of experience in dental practice operations, dental software training, or SaaS onboarding

•Proficiency with dental management software (e.g., Dentrix, Ascend or Dentrix Enterprise preferred)

•Strong in-person presentation skills and confidence using video conferencing tools (GoToMeeting, Teams, Bomgar, etc.)

•Ability and willingness to travel up to 50%

•Experience delivering software training

•High attention to detail and customer-centric mindset

•Tech-savvy with the ability to quickly learn new tools and features

Additional Qualifications:

•Experience working with remote or hybrid teams

•Instructional design or adult learning content development

•Familiarity with CRM, LMS, or help desk platforms (e.g., Salesforce, Skilljar)

• Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
• Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
• Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
• Provide sprint summaries and milestone updates to business and technical stakeholders
• Coordinate with business users to manage testing, feedback cycles, and feature rollouts

• Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Remove blockers and support the team to maintain delivery momentum
• Monitor team velocity, sprint health, and workflow improvements
• Promote Agile best practices and foster a collaborative team environment
• Support the Product Owner with sprint goals and stakeholder alignment

• 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
• Strong experience with enterprise websites and digital marketing platforms
• Hands-on expertise with Adobe Experience Manager (AEM) is required
• Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
• Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
• Strong understanding of Agile/Scrum methodologies
• Experience using Azure DevOps or similar backlog management tools
• Ability to write clear user stories and define acceptance criteria
• Excellent communication and stakeholder collaboration skills
• Agile certification (CSM, PSM, etc.) preferred

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)