Information Technology For Development Jobs in Kickapoo Kansas

School-Based Registered Nurse

* $38-$42/hour

Position Summary:
We are seeking a skilled and compassionate School-Based Registered Nurse at COFK! The RN will play an essential role in ensuring the health, safety, and well-being of students by providing direct medical care, health education, and preventive services. This position requires strong clinical judgment, excellent communication skills, and the ability to collaborate with students, parents, and school staff.
Benefits

* Medical, Dental & Vision - Cigna
* Life, LTD & STD
* Supplemental Insurances
* 401k (once eligible)
* PTO
* CEUs
* Referral program
* Professional development assistance
* Discipline-specific mentor
* Online community of clinicians

Experience/Requirements:

* Provide direct nursing care to students, including first aid, emergency care, and chronic disease management.
* Administer prescribed medications and treatments while monitoring student responses.
* Maintain and ensure student immunization and health records comply with state regulations.
* Develop and implement Individualized Healthcare Plans (IHPs) and Emergency Action Plans (EAPs) for students with medical conditions.
* Serve as a liaison between students, families, healthcare providers, and school staff to coordinate care and accommodations.
* Maintain accurate and confidential health records in accordance with HIPAA and FERPA guidelines.

Education/License/Certification:

* Current Registered Nurse (RN) in MO.
* Bachelor's degree in Nursing (BSN) preferred; Associate's degree (ADN) with relevant experience considered.
* School Nurse Certification or willingness to obtain.

Accepting Applications Through 3/31/2026
Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
#RDSBSMO

School-Based Registered Nurse

* $38-$42/hour

Position Summary:
We are seeking a skilled and compassionate School-Based Registered Nurse at COFK! The RN will play an essential role in ensuring the health, safety, and well-being of students by providing direct medical care, health education, and preventive services. This position requires strong clinical judgment, excellent communication skills, and the ability to collaborate with students, parents, and school staff.
Benefits

* Medical, Dental & Vision - Cigna
* Life, LTD & STD
* Supplemental Insurances
* 401k (once eligible)
* PTO
* CEUs
* Referral program
* Professional development assistance
* Discipline-specific mentor
* Online community of clinicians

Experience/Requirements:

* Provide direct nursing care to students, including first aid, emergency care, and chronic disease management.
* Administer prescribed medications and treatments while monitoring student responses.
* Maintain and ensure student immunization and health records comply with state regulations.
* Develop and implement Individualized Healthcare Plans (IHPs) and Emergency Action Plans (EAPs) for students with medical conditions.
* Serve as a liaison between students, families, healthcare providers, and school staff to coordinate care and accommodations.
* Maintain accurate and confidential health records in accordance with HIPAA and FERPA guidelines.

Education/License/Certification:

* Current Registered Nurse (RN) in MO.
* Bachelor's degree in Nursing (BSN) preferred; Associate's degree (ADN) with relevant experience considered.
* School Nurse Certification or willingness to obtain.

Accepting Applications Through 3/31/2026
Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
#RDSBSMO

School-Based Registered Nurse

* $38-$42/hour

Position Summary:
We are seeking a skilled and compassionate School-Based Registered Nurse at COFK! The RN will play an essential role in ensuring the health, safety, and well-being of students by providing direct medical care, health education, and preventive services. This position requires strong clinical judgment, excellent communication skills, and the ability to collaborate with students, parents, and school staff.
Benefits

* Medical, Dental & Vision - Cigna
* Life, LTD & STD
* Supplemental Insurances
* 401k (once eligible)
* PTO
* CEUs
* Referral program
* Professional development assistance
* Discipline-specific mentor
* Online community of clinicians

Experience/Requirements:

* Provide direct nursing care to students, including first aid, emergency care, and chronic disease management.
* Administer prescribed medications and treatments while monitoring student responses.
* Maintain and ensure student immunization and health records comply with state regulations.
* Develop and implement Individualized Healthcare Plans (IHPs) and Emergency Action Plans (EAPs) for students with medical conditions.
* Serve as a liaison between students, families, healthcare providers, and school staff to coordinate care and accommodations.
* Maintain accurate and confidential health records in accordance with HIPAA and FERPA guidelines.

Education/License/Certification:

* Current Registered Nurse (RN) in MO.
* Bachelor's degree in Nursing (BSN) preferred; Associate's degree (ADN) with relevant experience considered.
* School Nurse Certification or willingness to obtain.

Accepting Applications Through 3/31/2026
Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
#RDSBSMO

School-Based Registered Nurse

* $38-$42/hour

Position Summary:
We are seeking a skilled and compassionate School-Based Registered Nurse at COFK! The RN will play an essential role in ensuring the health, safety, and well-being of students by providing direct medical care, health education, and preventive services. This position requires strong clinical judgment, excellent communication skills, and the ability to collaborate with students, parents, and school staff.
Benefits

* Medical, Dental & Vision - Cigna
* Life, LTD & STD
* Supplemental Insurances
* 401k (once eligible)
* PTO
* CEUs
* Referral program
* Professional development assistance
* Discipline-specific mentor
* Online community of clinicians

Experience/Requirements:

* Provide direct nursing care to students, including first aid, emergency care, and chronic disease management.
* Administer prescribed medications and treatments while monitoring student responses.
* Maintain and ensure student immunization and health records comply with state regulations.
* Develop and implement Individualized Healthcare Plans (IHPs) and Emergency Action Plans (EAPs) for students with medical conditions.
* Serve as a liaison between students, families, healthcare providers, and school staff to coordinate care and accommodations.
* Maintain accurate and confidential health records in accordance with HIPAA and FERPA guidelines.

Education/License/Certification:

* Current Registered Nurse (RN) in MO.
* Bachelor's degree in Nursing (BSN) preferred; Associate's degree (ADN) with relevant experience considered.
* School Nurse Certification or willingness to obtain.

Accepting Applications Through 3/31/2026
Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
#RDSBSMO

School-Based Registered Nurse

* $38-$42/hour

Position Summary:
We are seeking a skilled and compassionate School-Based Registered Nurse at COFK! The RN will play an essential role in ensuring the health, safety, and well-being of students by providing direct medical care, health education, and preventive services. This position requires strong clinical judgment, excellent communication skills, and the ability to collaborate with students, parents, and school staff.
Benefits

* Medical, Dental & Vision - Cigna
* Life, LTD & STD
* Supplemental Insurances
* 401k (once eligible)
* PTO
* CEUs
* Referral program
* Professional development assistance
* Discipline-specific mentor
* Online community of clinicians

Experience/Requirements:

* Provide direct nursing care to students, including first aid, emergency care, and chronic disease management.
* Administer prescribed medications and treatments while monitoring student responses.
* Maintain and ensure student immunization and health records comply with state regulations.
* Develop and implement Individualized Healthcare Plans (IHPs) and Emergency Action Plans (EAPs) for students with medical conditions.
* Serve as a liaison between students, families, healthcare providers, and school staff to coordinate care and accommodations.
* Maintain accurate and confidential health records in accordance with HIPAA and FERPA guidelines.

Education/License/Certification:

* Current Registered Nurse (RN) in MO.
* Bachelor's degree in Nursing (BSN) preferred; Associate's degree (ADN) with relevant experience considered.
* School Nurse Certification or willingness to obtain.

Accepting Applications Through 3/31/2026
Care Options for Kids is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.
#RDSBSMO

Introduction

Do you have the PRN career opportunities as a Interventional Technologist you want with your current employer? We have an exciting opportunity for you to join Research Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  
• Fertility and family building benefits through Progyny
  
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• Family support, including adoption assistance, child and elder care resources and consumer discounts
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
  
• Retirement readiness and rollover services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Interventional Technologist PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Under limited supervision, the Interventional Technologist completes interventional procedures including routine arterial and venous interventional procedures well as complicated interventional procedures including stenting and cerebral coilings and procedures using contrast media.

What you will do in this role:

• Complies with principles of sterile technique.
• Collects and assembles data for database, outcome analysis and performance improvement.
• Responsible for carrying out any other activities assigned by the IR Supervisor or Imaging Services Director to ensure the department runs effectively and efficiently.
• The IR Tech-noncertified is required to participate in the on-call rotation and is required to respond within 30 minutes when on call.

What qualifications you will need:

• Graduate from an accredited program in Radiologic Technology. Two-year program or four year BA program in Radiology Technology followed by training in interventional procedures either on the job or from in an accredited program setting.

• BLS Certification from American Heart Association or American Red Cross required within 30 days of hire.
• ACLS Certification from American Heart Association or American Red Cross required within 6 months of hire.
• ARRT preferred
• Minimum of one year hospital department experience.
• On Call Required and must have the ability to report to the facility within 30 minutes of call back.

Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas

Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Bricks and mortar do not make a hospital. People do.- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Interventional Technologist PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

$10,000 Sign-on bonus for qualified candidates! Introduction

Do you have the career opportunities as an Interventional Technologist you want with your current employer? We have an exciting opportunity for you to join Research Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Research Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as an Interventional Technologist where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Under limited supervision, the Interventional Technologist completes interventional procedures including routine arterial and venous interventional procedures well as complicated interventional procedures including stenting and cerebral coilings and procedures using contrast media.

What you will do in this role:

• Complies with principles of sterile technique.
• Collects and assembles data for database, outcome analysis and performance improvement.
• Responsible for carrying out any other activities assigned by the IR Supervisor or Imaging Services Director to ensure the department runs effectively and efficiently.
• The IR Tech-noncertified is required to participate in the on-call rotation and is required to respond within 30 minutes when on call.

What qualifications you will need:

• Graduate from an accredited program in Radiologic Technology. Two-year program or four year BA program in Radiology Technology followed by training in interventional procedures either on the job or from in an accredited program setting.

• BLS Certification from American Heart Association or American Red Cross required within 30 days of hire.
• ACLS Certification from American Heart Association or American Red Cross required within 6 months of hire.
• ARRT preferred
• Minimum of one year hospital department experience.
• On Call Required and must have the ability to report to the facility within 30 minutes of call back.

Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas

Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Bricks and mortar do not make a hospital. People do.- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Interventional Technologist opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

University City, MO Clinic

Dialysis RN role offering career advancement through the CAP program, supportive culture, and hands‑on patient care, requiring flexibility to work rotating shifts within clinic hours of 6:00 AM–9:00 PM (Mon/Wed/Fri) and 6:00 AM–4:00 PM (Tue/Thu/Sat).

RN—Clinical

About this role: As a Dialysis Clinic Registered Nurse (RN) with Fresenius Medical Care, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. Our clinic RNs build strong bonds and lasting relationships with people who entrust us with their care, their families, and fellow care team members.

How you grow or advance: As a Dialysis RN, you will enter our Clinical Advancement Program (CAP) to grow and advance in your career. By participating in CAP, you will develop clinical leadership skills, derive greater career satisfaction, have an opportunity to share your expertise with others, and be recognized for your experience, knowledge, and clinical expertise. All new hires will begin at the appropriate CAP level based on prior experience and education.

Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

All duties and responsibilities are expected to be performed in accordance with Fresenius Kidney Care policy, procedures, standards of nursing practice, state, and federal regulations.

- As a member of the nephrology health care team, you will participate in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations.
- Coordinates patient care including assessment, planning, intervention, and evaluation for an assigned group of hemodialysis patients. This includes delegation of appropriate tasks to direct patient care staff.
- Performs ongoing analysis of patient data with each patient visit and documents in the patient medical record.
- Adjusts or modify the treatment plan as indicated and notify supervisor as needed.

- Provides initial and ongoing education to patient and family.
- Administers medications as prescribed or in accordance with approved algorithm(s), and document appropriate medical justification and effectiveness.

- Initiates or assist with emergency response measures.

- Ensures correct laboratory collection, processing, and shipping procedures are performed.
- Collaborates with the Interdisciplinary Team on the patient care plan.

- Ensures patient awareness related to transplant and treatment modality options.
- Completes CAP requirements to either maintain or advance within the program.
- Makes referrals to Social Worker and Registered Dietitian as appropriate.
- Ensures patient awareness related to transplant and treatment modality options.

EDUCATION AND LICENSURE:

- Graduate of an accredited School of Nursing.
- Current appropriate state licensure.
- Current or successful completion of CPR BLS Certification.
- Must meet the practice requirements in the state in which he or she is employed.

EXPERIENCE AND SKILLS:

- Qualities and traits: compassion, caring, support for colleagues, collaborative, reliable.
- Experience as a Registered Nurse (preferred but not required).
- Chronic/acute hemodialysis experience (preferred but not required).
- Successfully pass the Ishihara Color Blind Test.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- The position provides direct patient care that regularly involves heavy lifting, moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.
- This position requires frequent, prolonged periods of standing and the employee must be able to bend over.
- The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. as high as 5 feet.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
- May be exposed to infectious and contagious diseases/materials.
- Day to day work includes desk work, computer work, interaction with patients, facility/hospital staff and physicians.
- The position may require travel to training sites or other facilities.
- May be asked to provide essential functions of this position in other locations with the same physical demands and working conditions as described above.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

"

EOE, disability/veterans

About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.

Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.

Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.

Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.

At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.

PRINCIPAL RESPONSIBILITIES AND DUTIES

CLINIC OPERATIONS:

- Manages the operations of the clinic, including costs, processes, staffing, and quality standards.
- Provides leadership, coaching, and development plans for all direct reports.
- Partners with internal Human Resources, Quality, and Technical Services departments.
- Collaborates with or functions as the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
- Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
- Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.
- Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
- Responsible for all required network reporting and on-site state or federal surveys.

PATIENT CARE:

- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.
- Acts as a resource for the patient and family to address concerns and questions.
- Accountable for timely completion of patient care assessments and care plans.
- Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.
- Plans, coordinates, and validates patient eligibility for treatment.
- Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.

STAFF:

- Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.
- Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.
- Provides support for all clinical staff members at regular intervals and encourages professional growth.
- Maintains current knowledge regarding company benefits, policies, procedures, and processes.
- Completes employee evaluations and establishes annual goals.
- Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
- Manages staff scheduling and payroll.

PHYSICIANS:

- Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
- Responsible for strong physician relationships and ensures regular and effective communication.
- Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.

EDUCATION AND REQUIRED CREDENTIALS:

- Bachelor’s Degree or an equivalent combination of education and experience.
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.

EXPERIENCE AND SKILLS:

- Required:

- 6+ years business operations experience in a healthcare facility.

- 12 months experience in clinical nursing.

- 6 months chronic or acute dialysis nursing experience.

- Successfully pass the Ishihara Color Blind Test.

- Preferred but not required:

- 3+ years supervisory or project/program management experience.

- Med/surg or ICU/CCU experience.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

- Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians
- Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.
- The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
- May be exposed to infectious and contagious diseases/materials.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

EOE, disability/veterans

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services

Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!

As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.

What You'll Be Doing:

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

What You Bring:

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

Success Factors for Working from Home

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

What You Will Get:

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

Join Our Team:

If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Remote working/work at home options are available for this role.