Information Technology For Development Jobs in Kickapoo Kansas

• Customer Interactions:
  
  • Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
  • Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.

• Quality Service:
  
  • Uphold the organization's philosophy of extraordinary customer relations.
  • Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.

• Problem Resolution:
  
  • Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
  • Document all member interactions meticulously following established procedures.

• Healthcare Knowledge
  
  • Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
  • Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.

• Operational Excellence
  
  • Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
  • Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.

• Performance Metrics:
  
  • Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.

• Compliance and Ethics:
  
  • Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
  • Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.

• Tools and Systems:
  
  • Use multiple systems/screens while assisting callers effectively
  • Navigate CRM, EMR/EHR, and ticketing platforms effectively

• Experience:
  
  
  • Fluency in both Spanish and English (spoken and written) is required.
  • Minimum of two (2) years of customer service or healthcare member-interaction experience.
  • Previous call center experience and/or prior experience in the health insurance industry (preferred).

• Education:
  
  • High School Diploma or GED required.

• Skills:
  
  • Outstanding written and verbal communication skills.
  • Proven analytical and problem-solving abilities.
  • Ability to respond concisely and clearly to customer queries.
  • Strong critical thinking and problem-solving skills.
  • Typing speed of at least 35 WPM with a 5% or lower error rate.

• To thrive in this remote role, you'll need:

• Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.

• Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.

• Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.

• Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.

• Tech-Savvy: Comfort with technology and ability to learn new systems quickly.

• Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.

• Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.

• Adaptability: Ability to adapt to changing technologies and procedures while working remotely.

• Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
• Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
• Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
• Career Growth: Abundant advancement opportunities within the organization.
• Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
• Unique Perks:
  
  • Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
  • Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.

We are working with a respected and well-established gift company as they hire a Vice President of Product & Brand to join their executive leadership team onsite in the Kansas City metro area.

This is a highly influential leadership role responsible for shaping the company’s product vision, brand storytelling, and creative direction, while leading a multidisciplinary team across Product Development, Creative/Marketing, Brand, and Showroom functions.

The VP will help define how meaningful, giftable products are created, positioned, and brought to market across independent retailers, national accounts, e-commerce, and international channels. This leader will work closely with executive leadership to ensure product strategy, brand narrative, and market opportunity remain tightly aligned as the company continues to grow.

This role is onsite at their headquarters in the Kansas City metro. Relocation is required.

What This Leader Will Do

• Define and lead the company’s product and brand vision across all categories
• Oversee the entire product lifecycle from concept through launch
• Guide the development of cohesive, market-ready collections that resonate with both specialty retail and large national partners
• Translate consumer insights, design trends, and market opportunities into compelling product strategies
• Lead and mentor a cross-functional organization including product development, creative/marketing, and showroom teams
• Partner closely with executive leadership, sales, sourcing, and operations to drive growth
• Ensure the brand story and product presentation come to life across trade marketing, showrooms, digital channels, and retail environments

Experience Required:

• 10+ years of product development leadership in the gift, home décor, or adjacent consumer product categories
• Experience developing product for national retail accounts and wholesale channels
• Proven ability to lead creative and product teams while translating vision into commercially successful collections
• Experience managing multiple teams and complex product pipelines
• Familiarity with Product Lifecycle Management systems and modern product development processes
• A strategic leader who is both creative and commercially minded

About SynapseTBI

SynapseTBI provides specialized diagnostic and treatment services for patients with Traumatic Brain Injury (TBI), Mild Traumatic Brain Injury (mTBI), and Post-Concussion Syndrome. Our multidisciplinary team delivers advanced neurological care, innovative therapies, and coordinated treatment plans designed to support patients throughout their recovery journey.

Position Overview

SynapseTBI is seeking a motivated and relationship-driven Sales Representative to support growth and referral development in the Kansas City region. This role will focus on building partnerships with healthcare providers, clinics, legal professionals, and community organizations to expand awareness of SynapseTBI’s specialized neurological services. The ideal candidate is highly personable, self-motivated, and comfortable managing relationships in the healthcare or medical services space.

Key Responsibilities

• Develop and maintain strong relationships with physicians, medical practices, rehabilitation clinics, and other healthcare referral partners
• Establish and grow partnerships with personal injury law firms and legal professionals who support clients with traumatic brain injuries
• Educate referral partners on SynapseTBI’s diagnostic services, treatment programs, and patient care model
• Conduct in-person outreach, presentations, and meetings with providers and legal offices throughout the Charleston area
• Identify new referral opportunities and expand SynapseTBI’s presence within the regional medical and legal communities
• Track outreach activities, referral growth, and partnership development using CRM tools
• Represent SynapseTBI at healthcare events, legal networking events, and community organizations
• Collaborate with internal intake and clinical teams to support smooth referral coordination

Qualifications

• Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field preferred
• 2+ years of experience in healthcare sales, medical device sales, pharmaceutical sales, or business development preferred
• Strong interpersonal and relationship-building skills
• Excellent communication and presentation abilities
• Self-starter with the ability to work independently and manage a territory
• Proficiency in Microsoft Office and CRM systems

What We Offer

• Competitive base salary with performance-based commission
• Flexible, field-based work environment
• Meaningful work supporting patients recovering from brain injuries

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.

The Account Manager is self-motivated and highly detail oriented. This person will be responsible for building strong relationships with current customers. They will also manage base of accounts they are responsible for maintaining and growing. They will identify areas of opportunity to drive new business initiatives and support existing ones.

The Account Manager will manage current customers and execute renewal agreements with current customers. It will be very important that the Account Manager is meeting new sales and renewal goals

RESPONSIBILITIES:

• Manage customer expectation and drive satisfaction through consistent follow up, documentation, and relationship building
• Manages deliverables, understands account requirements, and drafts proposals
• Tracks of key account metrics
• Communicates account progress to management. Work with the internal team to ensure seamless execution and onboarding of new products sold to current customers
• Take initiatives in identifying growth opportunities
• Direct, monitor and lead the development of sales strategies, projects and budget in line with corporate strategy
• Keep abreast with market trends and monitor competitors’ activities
• Oversee and monitor contracts for all the products/services within ALLO Business
• Develop and maintain appropriate relationships with key contacts within the business organizations to promote Allo Business product offerings and identify new leads
• Ensure customer satisfaction
• Attain sales targets across the region, and control departmental expenditure within agreed budgets
• Meet and maintain sales targets based on compensation plan. Develop prospects through relationships with agents, and building strong relationships with business professionals
• Train customers how to use our products and services

EDUCATION/EXPERIENCE:

• Bachelor’s degree in in Business Administration, Computer Science, or IT
• Additional professional qualifications will be an advantage
• 2+ years of working experience in Business Sales or working experience with account management
• Telecom/ISP/Networking experience is preferred

SKILLS / KNOWLEDGE / ABILITIES:

• Proficiency With CRM’s, Microsoft suite, DocuSign
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and interpersonal abilities
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Demonstrated experience in managing the sales process
• Familiarity with demonstrating products to customers

WORKING CONDITIONS:

• Daily work hours of 8:00AM-5:00PM
• Some Remote work opportunity once off Ramp and show consistency of achieving Quota
• 25% travel within the market

People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.

Get ready to plug into the perks at ALLO:

• Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet.
• Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
• Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.

Sponsorships:

• Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
• Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.

ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.

As a Regional Medical Director, you are the clinical standard-bearer for your hospitals. Your primary responsibility is setting the highest standard of care and partnering with your doctor teams to achieve it. You will team with a Regional Operations Director to develop your veterinary teams, drive best medical practices, and lead your hospitals in the pursuit of excellence in client and patient care.

• Develop Your Doctor Teams: You'll work with all DVMs to set development plans, conduct formal reviews, and provide coaching to enhance their medical, surgical, and communication skills.
• Lead Medical Standards: You will lead monthly doctor meetings to discuss best practices, hospital workflows, and implement the Mission Pet Health standard of care.
• Recruit and Onboard Top Talent: You'll be a key leader in recruiting and onboarding new veterinarians to ensure your hospitals are fully staffed and supported.
• Partner for Operational Success: You will collaborate with your Regional Operations Director and doctor teams to resolve scheduling needs and prioritize medical equipment purchases.
• Be an Ambassador for Growth: You will supervise intern/extern programs and represent Mission Pet Health at veterinary colleges to build our future talent pipeline.

• Doctor of Veterinary Medicine (DVM) degree from an accredited university.
• Current state licensure in good standing to practice.
• Experience managing multi-site veterinary hospitals is required.
• Hospital ownership or previous Lead Veterinarian experience is strongly preferred.
• Exceptional interpersonal, oral, and written communication skills with the ability to present key data concisely.
• Strong organizational skills and a keen attention to detail.

As part of the Mission Pet Health leadership team, you are backed by the comprehensive resources of a larger network, allowing you to focus on empowering your teams and advancing medical excellence.

A competitive executive salary and annual bonus incentives designed to reward your regional performance.

Executive-level coverage including Health, Dental, Vision, Critical Illness, Hospital Indemnity, Accident, and Life Insurance.

Plan for your future with a 401k featuring a generous company match, plus Long & Short-Term Disability insurance.

Access dedicated continuing education resources (30-40 hours annually) and our Clinical Tracks Program to stay at the forefront of medicine.

Join a nationwide community of over 20,000 veterinary professionals and collaborate with fellow field leaders to drive innovation.

Enjoy company-paid Professional Liability Coverage and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

Community:

Address:  

Pay Range

Live your purpose.  Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.

At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where each team member can live their aspirations, developing in their career, making a difference, and being a part of a meaningful mission. Join our talented Licensed Practical Nurse team today!

A few details about the role:

• Participate with members of the interdisciplinary team to review, plan, coordinate and evaluate resident’s care.
• Document the resident condition and nursing needs accurately and in a timely manner. Reports pertinent observations and reactions regarding residents in a timely manner.
• Develop, direct, and monitor nursing assistant assignments and adjust based on census and level of care required.
• Execute treatments as necessary and document reactions to medications and treatments.
• Generate, prepare, administrate, and chart all medications.
• Initiate physician orders
• Facilitate communication with families regarding change in medications and/or changes in the resident.
• Establish protocol to ensure care plans are continually reviewed for updated and accurate data that represents the individuality of the resident.
• Coordinate admissions, discharges, and transfers in order to deliver quality customer service.

And here’s what you need to apply:

• Licensed Practical Nurse graduate from an accredited nursing program.
• Certifications and Licensed Practical Nurse license and other licensure required by state regulations.

Lifespace has enjoyed over 40 years of success, and this is just the beginning. With new opportunities, continued growth, and the support from your Lifespace family get ready to ignite your life and experience Living Lifespace.

COMPANY OVERVIEW:
Lifespace Communities headquartered in West Des Moines, Iowa and Dallas, Texas, is one of the nation's largest Senior Living providers of non-profit retirement communities. Lifespace employs over 4,500 team members and servers over 5,100 residents. The organization is committed to creating communities where people are empowered to live their aspirations.

Equal Opportunity Employer

If you are excited to learn and grow, be excellent, thrive with your team and deliver personalized experiences you'll enjoy your career with us!

The Staff Retail Pharmacist (Regional Support Pharmacist) duties are included but not limited to:

• All aspects of dispensing prescriptions as well as providing immunizations.

• Preparing and maintaining all necessary records on prescriptions, patient charges and inventory.

• Providing clinical recommendations to clinic staff and overseeing the retail pharmacy team.

Location: Kansas City, Kansas and/or Kansas City, Missouri

The pharmacies are located inside CenterWell Senior Primary Care clinics where the staff pharmacist will directly interact with the patients and clinic staff members and providers. The pharmacy addresses are:

State Ave Location:

7527 State Ave

Kansas City, KS 66112

Midtown Location:

301 E Armour Blvd, Suite 2-East

Kansas City, MO 64111

Hours: This is a Regional Support Pharmacist position intended to cover PTO and provide extra coverage as needed. 

Hours of operation are Monday Through Friday 8:30 AM -5:00 PM CST with a lunch break from 12:30 PM - 1:00 PM CST. The anticipated need is for one 8 hour day per week on average

Required Qualifications

• Must have an active Pharmacist license with the Board of Pharmacy in Kansas AND/OR Missouri

• Must be a certified immunizer in the state of Kansas AND/OR Missouri and provide documentation of BLS/CPR certification.

• Strong technology skills

• This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Preferred Qualifications

• Retail Pharmacy experience preferred.

• Dual License preferred(Kansas and Missouri)

• Ability to float between Kansas City Market pharmacies (Missouri and Kansas)

Additional Information

Please note: Some areas of our business, such as the Primary Care Organization including CenterWell, Conviva, Kindred at Home, onehome, SeniorBridge, Neighborhood Centers, Pharmacy Distribution Centers and others, may be required to adhere to federal, state or local or additional workplace guidelines.

Scheduled Weekly Hours

Pay Range

Description of Benefits

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Job Description Do you have a passion for healthcare and a heart of service? Look no further than Saint Luke's! Responsible and accountable for assessment of psychological, social, emotional, cultural and financial needs, and the resulting treatment that impacts patients' health and recovery.

Provides professional social work services that utilize clinical knowledge to address the needs of patients and families during illness, crisis intervention, and post-acute discharge planning.

Collaborates with multidisciplinary team to develop transition plan and address needs in a timely manner.

Participates in program planning and development to meet the needs of customers within the entity, health system and community.

Job Duties: Monday through Friday 8-4:30.

Tuesday meetings at 7 am and occasional other AM meetings Interviews and assess assigned patients to identify areas of need Provides resources and support to patients, families and caregivers as needed Documents in the electronic medical record appropriately and timely Communicates and collaborates regularly with multidisciplinary team; Assists in development of the discharge plan; Makes post-acute referrals and follow through to completion, including placements and transportation; Mitigates discharge delays through timely interventions.

Completes family therapy sessions with patients and their families.

LMSW or equivalent clinical licensure Master's degree in social work (MSW) Minimum of 2-3 years of experience in a healthcare setting Job Requirements Applicable Experience: Less than 1 year Licensed Masters Social Worker (KS)
- Kansas Behavioral Science Regulatory Board, Licensed Masters Social Worker (MO)
- Missouri Division of Professional Registration Master's Degree Job Details Full Time Day (United States of America) The best place to get care.

The best place to give care .

Saint Luke's 12,000 employees strive toward that vision every day.

Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City.

Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care.

Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services.

Equal Opportunity Employer.

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent. 

USBP is hiring immediately to fill full-time,entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America. 

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102) will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED. 

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level. 

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa

• Buffalo Sector Stations - Wellesley Island

• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde

• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta

• El Centro Sector Stations - El Centro, Indio, Calexico

• Grand Forks Sector Stations - Pembina

• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass

• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren

• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata

• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen

• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente

• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville

• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford

• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox

• Yuma Sector Stations - Blythe, Yuma, Wellton

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. 

Typical assignments include: 

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following: 

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR 

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR 

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

You qualify for the GL-7 grade level if you possess one of the following: 

Experience: One year of specialized work experience that shows you have the skills necessary to: 

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR 

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application. 

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position. 

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years. 

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military)