Information Technology For Development Jobs in Independence Ohio

Description

Customer Service & Accounting Support Specialist (AR/AP)

We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.

Key Responsibilities:

• Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional communication, service excellence, and support throughout the sales cycle.
• Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
• Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
• Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
• Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other customer requirements
• Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical tools to support business operations
• Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on overdue payments
• Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments. Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
• Verify and monitor customer credit limits
• Process and apply customer payments through cash application, ensuring timely and accurate posting.
• Conduct collections on past-due invoices, communicating with customers to resolve discrepancies and reduce outstanding balances.
• Perform invoice data entry for Accounts Payable (AP), verifying accuracy and proper coding before processing.
• Execute 3-way matching of AP invoices, purchase orders, and receiving documents to ensure accuracy and compliance prior to payment.
• Reconcile Concur and American Express expense reports, ensuring accurate processing, receipt verification, and adherence to company expense policies.
• Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
• Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.

Requirements

Qualifications

• Bachelor’s degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional

experience will be considered.

• Minimum of 2–3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the

medical device industry.

• Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC

SSO), and HubSpot (CRM)

• Exceptional organizational skills, accuracy, and attention to detail.
• Strong written and verbal communication skills with the ability to interact professionally with both internal and external

stakeholders.

• Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
• A customer-focused and solutions-oriented approach.

Why Join Us?

• Opportunity to work on innovative medical technologies that improve patient outcomes.
• Collaborative and growth-oriented work environment.
• Competitive salary, benefits, and professional development opportunities.

Marketing Videographer

GENERAL SUMMARY OF POSITION:

The Videographer is responsible for the end-to-end production of high-quality video and photo

content. This role oversees both pre- and post-production workflows, including shooting, editing, and equipment maintenance, to support diverse marketing initiatives and company events. The

Videographer ensures all visual assets align with established brand standards and contribute to the

overall growth of the company’s digital presence.

CORE & ESSENTIAL:

TASKS:

● Create, produce and edit high quality videos (footage, motion graphics, narration, music, etc.),

audio, and photography for marketing initiatives, company events and social media

● Responsible for lighting and shooting a diverse range of high-quality video content;

maintaining video, lighting, and audio equipment; and naming, transferring, and storing media

● Conduct professional photography at various job sites and company events to support

marketing assets.

● Ensure all marketing materials reflect the Company’s brand character and adhere to established

brand standards.

● Determine and prepare necessary equipment for each job, including cameras, audio and video

recorders, microphones, and props.

● Assist in developing studio schedules and project timelines that enable productive and efficient

implementation of audio recording, video/photo shoots including any set builds, shoot time, post-

work and approvals

● Participate in the ongoing improvement of marketing processes to increase overall department

productivity.

● Independently troubleshoot solutions when projects fall off plan, demonstrating a solution-

oriented approach to maintaining production deadlines.

● Partner with the marketing team to develop advertising, branding and product development

concepts, and work with the conference team to implement yearly sales events.

● Other duties as assigned

QUALIFICATIONS & SKILLS:

Possession of a high school diploma or equivalent, a four-year college degree in Visual

Communication Technology (VCT) or a related field and 2 to 4 years of work experience in video

editing required. In lieu of a degree, a comparable combination of education, job specific

certification(s), and experience (including military service) may be considered. Need to be

comfortable with heights; ability to climb ladders/extension ladders. Ability to climb, traverse and

maneuver across different roof levels while adhering to fall protection requirements as necessary.

Skills required in Adobe Creative Cloud include Premiere Pro, After Effects, Photoshop, and Audition. Knowledge in InDesign, Illustrator, Acrobat along with proficiency in Microsoft Office a

plus. Adherence to health and safety regulations (e.g. use of protective gear). Driving is a requirement for this position. Must have the ability to think creatively, multi-task, work independently and also cooperatively as a team member. Must be able to work with minimal supervision and ability to create on a short deadline. Must possess excellent verbal and written communication skills. Must have the ability to travel both domestically and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a driver’s license are required. Must have a vehicle in good working condition and ensure it meets all safety, insurance, and legal requirements. Overnight domestic and international travel required.

PHYSICAL REQUIREMENTS:

Ability to communicate orally in a clear, concise and effective manner with the customers, account

representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Must have the ability to lift up to 50lbs. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, stand, kneel, crouch, bend, stoop, turn, pivot and/or walk for extended time periods. Hearing and vision required to be within normal ranges. Ability to accurately distinguish color variation. Read at, above, and below shoulder height. Comfortable with heights, being on building rooftops. Ability to climb stairs, ladders and roof hatch. Sufficient manual dexterity required to operate equipment. Tolerate inclement weather, including heat and cold. Normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents. Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, and maintain an acceptable motor vehicle driving record. Overnight travel may be required.

EQUAL OPPORTUNITY EMPLOYER

The Company is an equal opportunity employer. All applicants will receive consideration for

employment without regard to race, sex, color, religion, national origin, ancestry, military status,

protected veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age, disability, or any other legally protected characteristic under applicable law.

The Company is committed to providing reasonable accommodation to, among others, individuals

with disabilities and disabled veterans. If you need an accommodation because of a disability to

search and apply for a career opportunity with The Company, please send an e-mail to

to let us know the nature of your accommodation request and your contact

information.

Senior Director, Fleet & Logistics [AS-14803]

Cleveland, OH

$160,000 - $205,000 plus 20% bonus, stock options, benefits package

We are partnering with a nationally recognized retail and consumer goods leader to support their search for a Senior Director, Fleet & Logistics. This is a high‑impact, strategic role overseeing one of the largest commercial fleets in the sector and driving last‑mile delivery performance across the U.S. and LATAM. This position will report directly into senior operations leadership and will be responsible for shaping fleet strategy, improving delivery efficiency, and leading key transformation initiatives across a large, distributed network.

This opportunity requires a seasoned leader with a blend of fleet operations expertise, logistics strategy, analytical capability, and the ability to influence successfully across a broad, field‑connected organization.

***Must be based in the Cleveland, OH area- no option for remote work***

The Role:

• Lead the full strategy, lifecycle, and performance of a 5k+ vehicle fleet (passenger cars, vans, box trucks, leadership vehicles) across the U.S. and LATAM.
• Oversee final‑mile delivery operations supporting 500+ stores across 150 districts.
• Direct all routing platforms and delivery planning systems, including oversight of routing changes, vehicle classification, and performance optimization.
• Drive improvements in cost per delivery, miles per delivery, route efficiency, schedule design, and fleet utilization.
• Partner closely with IT on the integration of a new POS system, combining order management and delivery management into a fully modernized platform.
• Monitor networkwide delivery performance using analytics, KPIs, benchmarking, and continuous improvement frameworks.
• Lead change management initiatives across a large and diverse field organization, including delivery teams, dispatch, and district leadership.
• Lead and director the fleet management team
• Build strong relationships with Sales, Operations, Safety, and IT to ensure alignment across all fleet and delivery programs.

The Candidate:

• Bachelor’s degree is required, Master’s degree preferred
• Experience overseeing a large commercial vehicle fleet
• Proven background in high‑volume, rapid‑turn delivery environments
• Strong analytical mindset, with experience using data to drive decisions and performance improvement.
• Comfortable working directly with field teams, delivery personnel, and sales leadership in an operational setting.
• Experience with routing systems, delivery technologies, telematics, or POS integrations strongly preferred.
• Exceptional communication and cross‑functional influence skills, with the ability to operate within a large, matrixed organization.
• Experience leading multi‑layer teams and developing operational leaders.

Job Description

Job Title: Maintenance Manager

Department: Maintenance

Reports To: General Manager, Environmental

Exemption Status (FLSA): Exempt

Job Summary: The Maintenance Manager - East has overall responsibility to ensure all facilities within the True North network are well maintained and operational.

Essential Functions:

• Ensure all facilities within the True North network are properly maintained, safe, and fully operational
• Lead, supervise, and support maintenance staff and contractors across assigned locations
• Develop, implement, and enforce maintenance policies, procedures, and best practices
• Oversee preventive maintenance programs and regular facility inspections
• Monitor, manage, and control maintenance and capital expenditures
• Ensure compliance with all applicable regulatory, safety, and environmental requirements
• Evaluate the condition and performance of critical facility systems, including electrical, HVAC, plumbing, fuel dispensing, and food service equipment
• Travel regularly to company locations to assess conditions, oversee work, and address maintenance needs
• Respond to emergency and weather-related maintenance situations as needed

Key Responsibilities:

• Organize and supervise facility maintenance systems and personnel to ensure efficient operations
• Identify, develop, and deploy maintenance best practices across the network
• Develop, manage, and monitor departmental and capital budgets
• Track maintenance expenditures and prepare reports as required
• Source, manage, and evaluate contractors and service providers to ensure timely, compliant completion of work
• Establish and maintain preventive maintenance schedules for each facility
• Develop and oversee a standardized facility inspection process
• Supervise office staff in the use of facility dispatching and work order software
• Maintain service vehicle inventories and ensure proper issuance and tracking of tools and parts
• Conduct routine site visits to identify needed repairs and maintenance
• Review, approve, and reconcile contractor invoices and billing statements weekly
• Perform additional duties and special projects as assigned by the General Manager of Environmental

Requirements and Qualifications

• Strong knowledge of building systems, including electrical, HVAC, plumbing, and fuel dispensing
• Experience managing maintenance teams, contractors, and service providers
• Proven ability to implement preventive maintenance programs and operational best practices
• Knowledge of safety, environmental, and regulatory compliance requirements
• Excellent written and verbal communication skills
• Strong organizational, project management, and problem-solving abilities
• Proficiency with computers, including Microsoft Office and maintenance management/dispatch software
• Valid driver’s license and ability to operate a company vehicle
• Ability to respond to emergency and weather-related maintenance situations as needed

Education and Experience:

• 5+ years of progressive experience in facilities or maintenance management, preferably in multi-site or retail environments
• Prior experience overseeing budgets and capital improvement projects
• Experience in the fuel, convenience retail, or petroleum industry is preferred but not required

Physical Requirements:

• Ability to sit, stand, and walk for extended periods of time
• Ability to travel regularly to multiple locations, including driving for extended periods
• Ability to work indoors and outdoors in varying weather conditions
• Ability to climb stairs, ladders, and access rooftops or elevated areas as needed
• Ability to bend, stoop, kneel, crouch, and reach as required for inspections and oversight
• Ability to lift and carry up to 50 pounds
• Ability to safely navigate active work sites, including construction and maintenance areas
• Ability to assist with emergency and weather-related maintenance operations, including snow removal and plowing, as backup
• Sufficient vision, hearing, and communication ability to perform inspections, supervise staff, and communicate with contractors

Work Environment:

• Combination of office-based administrative work and on-site fieldwork
• Work performed at company-owned facilities, including retail locations, buildings, and grounds
• Regular travel to off-site locations, including offices and gas stations (approximately 35%)
• Exposure to indoor and outdoor environments, including varying weather conditions
• Active maintenance and construction settings involving tools, equipment, and contractors
• Use of company vehicles for travel between locations

Required Travel:

• 35% which may include some out-of-town overnight stays

I have read and understand the responsibilities and essential functions of this position

Job Title: Manager-in-Training (Bilingual: Arabic & English)

Location: St. Louis, MO, Cleveland & Columbus, OH.

Compensation: $50,000 – $60,000 annually (based on experience)

Job Type: Full-Time

Position Overview

Milano Menswear is seeking a driven and ambitious Manager in Training (MIT) to join our retail leadership development program. This role is designed for high-potential individuals who are eager to grow into a Store Manager or Multi-Unit leadership position within a fast-growing menswear organization.

As a Manager in Training, you will work closely with senior leadership to develop the skills required to drive sales performance, build and coach high-performing teams, and execute operational excellence while delivering an exceptional customer experience.

High-performing leaders who consistently achieve strong financial and operational results may qualify for performance-based profit sharing and expanded leadership opportunities.

Leadership Development

• Train alongside Store and Regional leadership to learn all aspects of store management.
• Develop the ability to inspire, coach, and motivate a performance-driven sales team.
• Learn to set clear performance expectations and hold team members accountable.
• Participate in recruiting, hiring, and onboarding new associates.
• Contribute to building a positive, engaged, and results-oriented store culture.

Sales & Performance Execution

• Support execution of store sales goals and growth initiatives.
• Analyze store performance reports to identify opportunities for increased revenue and margin improvement.
• Assist in developing action plans to drive consistent performance results.
• Actively participate in the selling process and model exceptional customer engagement.

Operational Excellence

• Train on inventory management fundamentals, PO processes, and allocation oversight.
• Learn scheduling, payroll basics, and daily cash reconciliation procedures.
• Ensure visual merchandising and branding standards are consistently maintained.
• Support implementation of operational systems to improve efficiency and accountability.

Vendor Coordination Exposure

• Assist leadership in communication with international vendors as needed.
• Review product specifications and order confirmations in coordination with senior management.
• Arabic language proficiency is preferred due to periodic communication with international vendor partners.

Qualifications

• 3+ years of retail, sales, or leadership experience preferred.
• Strong desire to grow into a Store Manager role.
• Self-motivated, competitive, and results-oriented.
• Strong communication and problem-solving skills.
• Comfortable working in a fast-paced, performance-driven environment.
• Proficient with POS systems and basic computer applications.
• Arabic fluency preferred (spoken and written) due to vendor communication needs.

Growth & Advancement

Milano Menswear is committed to developing leaders from within. Successful candidates will have a defined pathway to:

• Store Manager
• Regional Leadership
• Multi-Unit Oversight
• Performance-Based Profit Sharing Participation

We are looking for individuals who want to build a long-term career and grow with the company.

Compensation & Growth

• Salary range: $50,000 to $60,000, based on experience and performance
• Performance-based bonuses and advancement opportunities
• Clear development path to Store Manager and future regional leadership roles

Equal Opportunity Statement

• Milano Menswear is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs.

We are seeking an experienced General Manager to lead food service operations within a dynamic K-12 environment in Cleveland, Ohio. This leadership role is responsible for overseeing daily operations, managing staff, maintaining strong client relationships, and ensuring high standards for food quality, safety, and customer satisfaction.

The ideal candidate will bring strong operational leadership, financial management experience, and a passion for delivering exceptional service while supporting student success.

Key Responsibilities

• Lead and manage salaried managers and hourly associates within the Food Service Department
• Oversee the overall management and operational performance of the account, including direct client interaction
• Train and develop Assistant Food Service Directors to support growth and future contract opportunities
• Drive innovative programs to increase student participation and support academic success through nutrition programs
• Build and maintain strong relationships with district administrative staff and leadership teams
• Oversee recruitment, hiring, training, performance management, and development of team members
• Develop and manage the annual district budget, including labor, food costs, and operational expenses
• Ensure timely completion of operational reporting including inventory, production records, payroll, and timekeeping
• Oversee food preparation and service to ensure compliance with food safety standards, sanitation requirements, HACCP, and OSHA guidelines
• Maintain high standards for food quality, presentation, facility cleanliness, and customer service
• Monitor and control cash handling and reconciliation processes according to company and district policies
• Support operations as needed to ensure efficient service and customer satisfaction
• Plan and execute marketing and promotional initiatives to increase program participation
• Perform additional operational responsibilities as needed to support the success of the department

Qualifications

• High School Diploma, GED, or equivalent vocational training required
• 5+ years of experience in food service and fresh food production
• 2–3 years of leadership experience as a Food Service Director, preferably in the K-12 sector
• Strong leadership, organizational, and team management skills
• Excellent written and verbal communication skills with the ability to collaborate across multiple levels of management
• Strong financial and operational management experience, including P&L oversight and cost control
• Proficiency with Microsoft Excel, Word, and Adobe Acrobat
• Experience with POS systems and online reporting platforms preferred
• Strong knowledge of food production, sanitation standards, food cost control, and catering trends in the K-12 market
• Ability to work independently while keeping executive leadership informed of operational updates
• Must be able to pass a nationwide background check and fingerprinting process
• Valid driver’s license required and ability to pass a motor vehicle record (MVR) review
• Bachelor’s degree in Food Service Management, Nutrition, Culinary Arts, Business, or a related field preferred

Physical Requirements & Work Environment

• Regular standing, walking, and use of hands during food service operations
• Ability to occasionally lift up to 50 pounds
• Work in a moderate noise environment typical of food service facilities
• Role may require occasional extended schedules or attendance at meetings and events
• Ability to drive as part of the position

Who We Are

Good Pizza opened in January 2025 with a simple mission: prove that pizza by the slice doesn't have to mean cutting corners. We make everything from scratch - fresh dough, house-blended cheese, handmade sauces, dressings, etc. - and we're obsessed with perfecting every detail.

We're building a brand that stands for craft, ownership, and hospitality - with our sights set on becoming one of Cleveland's best restaurants. And we're just getting started - growth is part of the plan, with multiple locations on the horizon.

The Role

We're looking for a Front of House Manager who understands that great hospitality is both an art and a system. Someone who can work the register during the lunch rush and then step back to think strategically about labor costs, team culture, and guest experience.

You'll spend about 60-80% of your time working stations - register, expo, counter service - leading by example during service. The other 20-40% is management work: scheduling, payroll, training, hiring, and partnering with our Sous Chef to run a tight operation.

Here's what that looks like

Guest Experience & Service:

• Set the standard for hospitality at Good Pizza
• Train and develop FOH staff to deliver exceptional service
• Handle guest feedback and turn problems into fans
• Maintain our dining room like it's your own living room

Labor & Operations:

• Manage total restaurant labor to our 38% target (you own this metric for FOH + BOH)
• Create FOH schedules and work with our Sous Chef to optimize overall staffing
• Process payroll for the entire team
• Handle HR - performance issues, conflicts, keeping the team strong

Team Building:

• Lead FOH hiring from start to finish
• Partner with our Sous Chef on kitchen hiring
• Build a culture where people actually want to show up
• Develop your team - we promote from within whenever we can

Who Thrives Here

You're the right fit if:

• You're passionate about hospitality and believe details matter
• You're self-motivated and goal-oriented - you don't need someone looking over your shoulder
• You're kind, caring, and genuinely want your team to succeed
• You can work the rush and then sit down to analyze labor reports without missing a beat
• You see problems as opportunities to build better systems
• You want to be part of building something, not just managing what exists

You're not the right fit if:

• You think "manager" means delegating everything and staying in the office
• You're looking for a 9-5 with minimal weekend work
• You're satisfied with "good enough" instead of pushing for excellent

What We're Looking For

Required:

• 2+ years restaurant leadership experience (FOH focused)
• Experience with scheduling, payroll, and labor cost management
• Track record of hiring, training, and developing teams
• Full availability (including weekends and evenings)
• Ability to work 45-50 hours per week, mostly on your feet

Nice to Have:

• Experience partnering closely with kitchen leadership
• Both quick service and full-service restaurant experience
• Multi-unit restaurant experience

What We Offer

Compensation & Growth:

• Base salary: $46,000-$52,000 (based on experience), PLUS:
• Performance bonuses tied to labor %, revenue, guest satisfaction, and team retention (up to $10,000 annually)
• Profit sharing opportunities as we grow
• Real growth path: as we expand to multiple locations, strong performers move into GM or multi-unit roles

Benefits & Perks:

• 2 weeks PTO to start (increases with tenure)
• Free meals during shifts
• Flexible scheduling (once you've proven yourself and built the systems)
• Professional development opportunities (conferences, training, learning budget)
• Quarterly performance bonuses

Culture:

• Small, tight team where your impact is immediate and visible
• Ownership mentality - we want your ideas and initiative
• Direct line to ownership (no bureaucracy)
• Be part of something from the early stages