Information Technology For Development Jobs in Hayward

POSITION OVERVIEW

The Glazing Engineer is responsible for the completion of high quality façade, curtain wall and glazing system projects on time, within budget and within scope. This role will oversee all aspects of a project from start to finish by coordinating efforts involving the internal team, subcontractors, vendors, and owners/developers. The ideal candidate will have outstanding interpersonal skills, adjusting to changing priorities from various directives, and communicate effectively.

RESPONSIBILITIES

• Oversees the design development and coordination of custom curtain wall and glazing systems, translating architectural intent into engineered, buildable, and fully coordinated façade solutions. Capable of leading multiple projects and supervising engineers.
• Know and comply with all federal, state, local building codes, ordinances and regulations, maintaining the highest standards for safety and quality.
• Manage relationships with all internal and external parties in order to determine specifications of the project, resolve conflict, and support success.
• Establish project schedule and delegate project tasks based on staff strengths, skills, and experience.
• Secure and allocate all resources needed for the completion of the project including building permits, licenses, materials, equipment.
• Negotiate, manage and communicate changes to contract scope, schedule and costs.
• Plan and execute inspections, assess design compliance and quality, minimize risk.
• Create and maintain comprehensive project documentation.
• Regularly confer with supervisors to monitor and report on compliance, quality and productivity.
• Be a strong team leader, build synergy within and across the team, and develop individuals.

REQUIREMENTS

• Bachelor’s degree in Construction Management, Civil Engineering, Mechanical Engineering, Architecture or related field.
• Minimum of 3+ years of experience in façade, curtain wall, or glazing system engineering within a design-build or design-assist environment
• Strong understanding of building envelope design, structural behavior, waterproofing, and thermal performance
• Proficient in AutoCAD, Revit, and 3D modeling tools; familiarity with façade testing standards (ASTM, AAMA, NFRC)
• Experience coordinating with architects, structural engineers, and fabricators through design, procurement, and installation
• Skilled in technical documentation, submittal review, and field problem-solving
• Excellent communication and collaboration skills within multidisciplinary project teams
• A valid driver’s license.

This position description is a summary and not a complete representation of the position; the essential functions of the position may change as duties are assigned.

Information for Recruiters and Agencies/Staffing Firms: Build Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Build Group employee. Build Group will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Build Group.

Notice to California Residents/Applicants: In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government-issued identification number(s), email address, mailing address, other contact information, employment history, educational history, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Equal Opportunity Employment: Build Group provides equal employment opportunity to all employees and applicants for employment, free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation, gender identity, genetic information or any other status or condition protected by local, state or federal law. This policy applies to all terms and conditions of employment, including hiring, training, orientation, placement, discipline, promotion, transfer, position elimination, rehire, benefits, compensation, retirement and termination. As an equal opportunity employer, Build Group seeks to hire employees based solely on their qualifications and abilities.

As a Procurement Specialist, you will be the first point of contact for our business teams. Embedded in a dedicated pod, you'll manage purchase orders, track requests, facilitate supplier onboarding, and ensure procurement flows seamlessly through systems and approvals.

This is a hands-on, detail-oriented role where you'll work closely with cross functional partners (e.g sourcing, supply chain, finance) to translate requests into clean procurement transactions and keep momentum. You will report to a Sourcing Category Lead and work alongside other specialists, logistics, and front-end systems support.

This role provides embedded, hands-on, high-quality procurement support for some of the most complex and fast-moving programs in the world. By sitting close to teams, Procurement Coordinators:

• Ensure suppliers are onboarded quickly, POs flow without error, and shipments arrive on time.
• Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency, maximizing end-user experience.
• Deliver proactive order tracking and improved visibility for stakeholders.
• Drive efficiency through standardized buying, automation opportunities, and cost-reduction practices.

What You Will Do

• Serve as the embedded procurement partner to business teams, providing responsive, high-quality support on intake and order management.
• Guide requests through the right sourcing path to balance speed, accuracy, compliance, and cost efficiency.
• Enter and manage POs/orders in Zip/Oracle; ensure coding is correct and approvals flow smoothly.
• Facilitate supplier onboarding - gather vendor docs, coordinate approvals, and track until active; escalate delays with context and solutions.
• Partner with Legal, Security, and other cross-functional partners to ensure contracts, NDAs, and compliance checks don't stall procurement.
• Escalate blockers, approval delays, or scope questions to sourcing managers or functional partners
• Assist with contract and SOW workflows by ensuring correct templates, approvals, and documentation are used
• Monitor and proactively track physical goods orders and deliveries with suppliers and logistics partners, keeping stakeholders informed at every stage.
• Maintain data accuracy across procurement systems (Zip, Oracle, PLM) for spend, supplier, and delivery info.
• Promote consistency and efficiency by spotting opportunities for standardization and aggregation of purchases.
• Communicate proactively with sourcing, supply chain, and finance stakeholders, tailoring your approach to ensure clarity and alignment.
• Generate reports/dashboards on order status, cycle times, and onboarding SLAs for your pod.
• Document and refine workflows to simplify repeat transactions and improve efficiency.
• Identify and bring forward ideas to improve processes, reduce friction, and scale procurement support - including opportunities to leverage automation and AI tools where possible.

You Might Thrive in This Role If You

• Bring 4+ years in procurement coordination, sourcing support, purchasing operations, AP/finance ops, or supply chain support.
• Have experience with procurement systems (Zip, Oracle, NetSuite, SAP, Coupa, Ariba, etc.).
• Excel at attention to detail and accuracy in data entry and approvals.
• Are service-oriented and responsive - you like being embedded with teams and helping them move fast.
• Thrive in ambiguous, fast-moving environments with shifting priorities.
• Communicate clearly, escalate when needed, and adapt your approach to different audiences.
• Take pride in keeping teams moving forward by coordinating requests and resolving blockers quickly.

Pay Rate: $70-$85/hour on W-2

Senior Supply Chain Manager

Location: San Leandro, CA

About the Company

Our client is a Series A startup building robots that build solar farms. This is a fast-moving company, which means constant opportunities for learning and growth. You’ll have a large impact on the direction of the company, and will be compensated accordingly. The company is MIT-founded and backed by top generalist and climate tech investors, including Energy Impact Partners, Founders Fund, Lux Capital, and Y Combinator (S21). If you are excited to work on interesting problems with direct climate impact, you’re going to fit right in with this team.

Key Responsibilities

• Drive end‑to‑end supply chain strategy for hardware/robotic systems, balancing cost, quality, delivery, and risk across custom and off-the-shelf component inputs
• Build, maintain, and continuously improve the company’s Bill of Materials; implement should‑cost/clean‑sheet models; drive PPV tracking and BOM roll‑ups that tie to finance
• Preempt supply chain bottlenecks by proactively planning for future system builds
• •Identify and mitigate risk across the supply base (single‑source, geopolitical, commodity volatility); create continuity plans and buffer strategies aligned to program schedules
• •Develop and execute category strategies, multi‑source/dual‑source critical parts, and negotiate capacity reservations, LTAs, and commercial terms
• •Drive down cost and lead time via creative sourcing, contract structure, and negotiation
• Help build a high‑performing team covering procurement, vendor management, expediting/execution, receiving, and accounts payable
• •Stand up scalable supplier management: scorecards, reviews, corrective actions, and supplier development to improve OTD and cost
• •Continuously improve accounts payable processes: vendor onboarding, COIs/W‑9s, credit/terms, POs, receiving
• •Coordinate closely with finance to manage equipment lease processes without slowing procurement
• Partner tightly with Design, Manufacturing, and Field Ops to flow R&D → production: integrate DFM/DFA and ECOs; ensure part readiness and ramp capacity
• Establish the operating system for materials: demand planning, MRP, and inventory policies (cycle counts, location control, kitting), and logistics strategy

Required Qualifications

• Operate effectively in the fast‑paced environment of a rapidly growing startup, with technical aptitude and excellent written and verbal communication
• Feel energized by a mission to accelerate the clean energy transition through automation
• Bring 5+ years in hardware/industrial/manufacturing supply chain roles, including 2+ years leading teams with measurable cost, delivery, and quality outcomes
• Are a strategic supply chain leader who is equally comfortable building the long‑term architecture and diving into the BOM to find dollar‑level savings
• Have deep experience with BOM costing across mechanical and electrical categories (fabrications, machining, harnesses, purchased assemblies)
• Are a sharp negotiator who can structure LTAs, capacity reservations, and pricing mechanisms that survive scale‑up and market swings
• Build clear processes and simple, scalable systems, owning data quality and driving disciplined S&OP/MRP execution
• Are fluent with ERP/MRP and source‑to‑pay concepts (items, AVL, lead times, safety stock, three‑way match, receiving) and comfortable partnering with Finance on reconciliations and cash forecasting
• Translate engineering changes into material plans and supplier actions; you understand ECOs, DFM/DFA, and the realities of prototype → production ramp
• Are based in or can relocate to the SF Bay Area

Preferred Qualifications

• Have scaled a supply chain function from one to n production for complex mechanical systems
• Have experience with complex industrial robotics/automation assemblies, and/or very large-scale components
• Have worked with MES/PLM/AP systems (e.g., ION, Silkline) and understand how to keep item and revision data in sync across engineering and ERP
• Have experience managing and helping build a team
• Have implemented VMI/consignment and/or kanban; understand import/export logistics and incoterms
• Are comfortable modeling in Excel (costed BOMs, PPV, sensitivity) and presenting insights to executives and the board

Compensation

Base pay is one element of the Total Rewards package which will also include comprehensive benefits and equity. The annual base salary range for this position is from $130,000 - 180,000. The actual base pay offered will be determined on factors such as years of relevant experience, skills, education, etc.

Equal Opportunity Employer - From the Company

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Berkner Group has been retained to execute this search. If you were contacted by Berkner Group, please reply to the person who contacted you. If you are applying to a job posting, please email your resume and a brief introduction to Please include your name and the title for this position ([Your name] - Sr. Supply Chain Manager - 7X4VW9W5) in the subject line of your email. We look forward to hearing from you!

Company Flexible Officer / Mobile Vehicle Patrol Officer (w/Supervisor Training)

This is essentially a supervisor training program. We train our Flex Officers with the hopes that they will become Supervisors and then managers. If you are looking to make a career in security, this is the job for you. Only hard workers with high morals and big dreams should apply. Let's grow this company!

Starting Location:

Various Bay Area Locations

Schedule

40+ hours a week guaranteed, locations to vary, however the same days off will be pretty consistent. Most of the shifts you work will be over night grave shifts , some of them will be swing and occasionally we will ask you to work days. We do our best to give you a consistent schedule and as we grow other opportunities may become available.

1st Year Hourly Pay: $30.00 + $1.00/hour (uniform maintenance) = $31.00/hr

2nd year Hourly Pay or when you make supervisor, whichever is first: $32.00 + $1.00/hour (uniform maintenance) = $33.00/hr

Vacation Time: 24 hours the 1st year (based on working 40 hours/week) then an additional 8 hours added every year thereafter (2nd year 32 hrs, 3rd year 40 hrs, 4th year 48 hrs, etc.)

Annual Bonus: We pay $100 for the 1st year anniversary and an additional $100 for every year thereafter. (2nd year $200, 3rd year $300, etc)

Birthday Gift: Every year on your birthday you will receive an Amazon gift card.

Mission Statement: Our #1 goal is to create the absolute best place to work as a security professional.

This means we generally pay more than anyone else, offer better quality uniforms, equipment and provide great benefits. Most importantly we truly provide a real family work environment. I promise that you will always feel safe and appreciated. What we are looking for is a sharp individual who is highly professional, hardworking and honest at all times.

Job Description: Our Flex Officers are trained to work at every job site within SGT. This includes working mobile vehicle patrol. We depend on our Flex Officers to work a job site whenever there is a call off or a fire watch. Typical job site locations would be; San Francisco, Berkeley, Redwood City, Fremont, San Jose, Mountain View, etc.

The mobile vehicle patrol aspect of this job will have you driving all of the Bay Area in a marked security vehicle (picked up in Newark CA), which is usually a black Ford Explorer with light bar and spotlights. Officers visit many different properties throughout each night. Typical mobile patrol duties are to look for anything unusual, enforce parking rules, scan checkpoints, write detailed reports w/pictures, and respond to calls for service like an alarm or noise complaint.

Summary: Essentially we depend on our Flex Officers for just about everything. We are still a startup company so you must be "ALL IN" on this opportunity, which simply means you are dedicated to do whatever is needed to take care of our clients. Normally we work 8 hour shift, however sometimes this means working 12 hour shifts and working extra days to help cover open shifts. However, our goal is for everyone to be able to make great money and not have to work overtime on a regular basis.

Once a Flex Officer has been shown to be proficient at all SGT job locations, that officer may be promoted to Supervisor and a $2/hour increase in pay. Supervisors are then groomed to become managers.

Job Duties Including But Not Limited To:

• Drive from property to property in a marked security vehicle.
• Post check security officers for well being and uniform inspections.
• Train security officers on post orders and standard operating procedures.
• Work post sites when officers are late or call off.
• Answer phones and dispatch the officers in the field for service calls.
• Respond to service calls.
• Walk around the property checking areas of interest from Client.
• Conduct patrol tours of using a checkpoint scanning system with smartphone.
• Identify potential security risks and report them.
• Complete incident reports and required reports for all security incidents using a smartphone.
• Respond to emergencies or incidents and report them.
• Assist employees and visitors with any questions or concerns they may have.
• Escalate emergency situations to law enforcement as needed.
• Meet with Clients.

Job Requirements:

• Valid Drivers License.
• Valid BSIS Guard Card.
• High school diploma or general education degree (GED) required.
• Must be at least 21 years old.
• Must have clean driving record.
• Must be hardworking.
• Must be honest at all times.
• Ability to pass a background check.
• Previous security-related work experience.
• Ability to stay levelheaded and respond quickly in stressful situations.
• Proficient written and oral communication skills in English.
• Comfortable kneeling, carrying, bending, walking, and standing for. extended periods of time
• Ability to perform continuous physical exertion as needed.
• Working knowledge of basic security techniques.

SGT Private Security, Inc. is a start up security company with over 40 years of experience. We have some of the best technology, benefits, equipment, vehicles and uniforms in the business. SGT will build a reputation on only the highest quality performance and best in the business customer service . Anyone that joins our team will have every opportunity to advance and grow with our rapidly growing company. You will always feel valued and part of the team at SGT. We hope to meet you soon!

PPO#120479

Job Description

Develop fully integrated Engineering, Procurement, Construction, Commissioning logically tied, and resource loaded schedules • Monitor, analyze and report the critical path and overall project performance • Analyze and report on scheduling and project data with an innovative approach leading to actionable outcomes • Create potential “what-if” scenario schedules showing viable alternative paths to achieve project objectives, accelerate or reduce schedule and cost risks • Ensure scheduling tools are progressed and updated weekly with all stakeholders across multiple programs, while providing accurate and meaningful outputs

Required Skills & Experience

3-10 years of scheduling/planning experience on large commercial, industrial, mining, government, or oil & gas construction projects • Project size $100M + • Direct scheduling experience with proficiency in Primavera P6 are required for this role • Proficient Microsoft Excel skills • Power BI experience preferred but not required • Experience in Critical Path Methodology, Earned Value Management with a demonstrated history of successful schedule reporting, compression, and mitigation efforts

Job Responsibilities:

• Take full ownership of project delivery from concept through construction, ensuring alignment with Flint’s constructability and BIM standards, client expectations, and financial goals.
• Lead multidisciplinary teams in the coordination of architectural, engineering, and construction processes; provide strategic guidance across all phases of design-build execution.
• Oversee and manage detailed project schedules, deliverables, and budgets; ensure key milestones are met and proactively identify and resolve risks or roadblocks.
• Facilitate and lead high-level project meetings, including design charrettes, owner presentations, technical coordination sessions, and internal strategy meetings; set clear agendas, drive outcomes, and ensure accountability.
• Oversee engagement with school districts, local jurisdictions, city planning departments, and permitting agencies to streamline submittals, revisions, and approvals.
• Provide executive-level oversight of design documentation including contracts, narratives, scopes of work, and change documentation to ensure clarity, alignment, and quality.
• Drive proposal development, fee structuring, and project scoping in close coordination with other architects, estimating, preconstruction, and executive teams.
• Direct and manage BIM execution strategies in collaboration with VDC staff; ensure accurate modeling, clash detection, and seamless transition to construction documentation.
• Ensure all project documentation meets both regulatory and constructability standards; provide quality control oversight and technical reviews as needed.
• Resolve design and construction coordination challenges swiftly and decisively; escalate issues only when necessary and act as the primary point of accountability.
• Provide high-level mentorship and leadership to project architects, designers, and support staff; foster a proactive, solutions-driven culture focused on excellence, growth, and results.

Job Requirements, Qualifications, Characteristics:

• Bachelor’s degree in Architecture.
• Licensed Architect
• 10+ years of architectural project management experience with a strong understanding of design development, construction documentation, drawings and specifications, and coordination in a fast-paced, collaborative environment.
• High proficiency in Revit is required; experience with Bluebeam, Microsoft Excel, and other design and construction-related platforms is strongly preferred.
• Familiar with Adobe Creative suite, Lumion, Enscape, Autodesk construction cloud. Modeling/drafting software such as Sketchup and AutoCAD.
• Proficient is 3D modeling & coordination tools such as ACC and Revizto.
• Having education/ DSA and public project coordination is a must.
• Strong project coordination and communication skills, with proven success managing interdisciplinary teams and fostering collaboration between design, preconstruction, and field teams.
• Commitment to high standards of professionalism, equity, and teamwork; experience engaging with diverse communities is valued. Demonstrated ability to produce accurate and detailed technical drawings and construction documents.
• Must be proactive, self-motivated, and comfortable stepping into hands-on design tasks when needed to support team success.

Maintenance Tech III (Electrical & Controls)

About Shaw Bakers

At Shaw Bakers, we love mixing renowned French techniques with state-of-the-art process innovation to bring delicious baked goods to our local community through our legendary local Cafes, as well as national retail partners across North America. We are an aggressive, fast-growing company with a full pipeline of exciting new projects, products, and employment opportunities.

About The Role

We are looking for a reliable and experienced Mechanical & Controls Technician, capable of installation, maintenance, troubleshooting, minor programming, and repair of electrical, mechanical, and automated control systems in an industrial or manufacturing environment. This position combines electrical, mechanical, and controls knowledge, ensuring systems function within design parameters safely and efficiently at our Shaw Bakers’ manufacturing facility in San Leandro.

Core Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Controls & Electrical Duties: Troubleshoot and repair electrical and electronic systems, motor controllers, variable frequency drives (VFD), servo systems, and motor starters. Diagnose PLC alarms and repair or replace sensors, actuators, input/output modules and other control devices as required.
• Vendor Coordination: Point of contact with vendors for PLC hardware/software issues or upgrades, and general mechanical and electrical equipment repair.
• Mechanical Duties: Inspect, maintain, and repair mechanical systems, including motors, pumps, compressors, conveyors, production machinery, and related equipment. Perform diagnostic tests, identify faults, and implement repairs or part replacements. Ensure preventive maintenance procedures are followed to minimize downtime.
• Documentation & Compliance: Maintain detailed records of maintenance, diagnostics, calibrations, and system modifications. Prepare technical reports, schematics, and manuals. Ensure all work adheres to safety, environmental, and regulatory standards.
• Training and Support: Providing technical expertise and hands on training and development for operators and maintenance techs on an ongoing basis.
• Proactive Engagement: Perform area walkthroughs and inspections of the facility and equipment to identify and resolve issues proactively.
• Comply with Health & Safety Policies: Follows and ensures health and safety policies are always the first task.
• Collaboration: Effectively collaborate with other departments and vendors to develop, plan, and implement projects to improve company efficiency, safety, and overall throughput.

Skills & Experience Required

• 5+ years of Industrial Control Systems Maintenance required, including hands-on experience with motor controls, VFDs, servos, DeviceNet, and PLC troubleshooting.
• 5+ years of Mechanical Maintenance, including troubleshooting, from a manufacturing or industrial environment required.
• Technical Skills: Ability to read and interpret electrical schematics, mechanical blueprints, wiring diagrams, and pneumatic/hydraulic schematics. Proficient with diagnostic tools. Strong troubleshooting skills for both mechanical and electrical systems.
• Knowledge of automation software and HMIs a plus.
• Experience with Ladder logic programming a plus.
• Experience reporting daily metrics in a CMM.
• Ability to operate in a rapidly changing environment.
• Excellent communication and interpersonal skills.

Required Skills & Experience

Bachelor's degree in business administration or equivalent experience

Basic understanding of construction jobsite workflows and discipline-specific roles (Electrical, Mechanical, etc.)

Proficiency in Microsoft Excel (formulas, pivot tables, data validation) and Power BI (dashboards, reporting)

Strong attention to detail and ability to cross-reference timekeeping data with project documentation

Excellent communication skills to coordinate between field teams and back-office billing departments

Prior experience in labor tracking, project coordination, or administrative support in a construction environment

Data analytics background for interpreting labor trends and optimizing reporting

Familiarity with construction labor billing processes and scope coding systems as well as a strong knowledge of Project Controls, Estimating & experience adhering to budgets

Willingness to travel to other projects up to 20% of time

Job Description

Insight Global is seeking a detail-oriented Project Coordinator to join our dynamic EPC project team. This role involves resource tracking and management, data analysis for strategic decision making and optimizing processes for successful execution of large scale capital projects. Success in this role requires a commitment to precision, collaboration, and alignment with mission-driven goals.

What You’ll Do

Collaborate with stakeholders across disciplines (e.g., Electrical, CSA, Mechanical, and I&C) to ensure accurate and timely submission of daily timekeeping logs for labor resources; proactively address discrepancies and implement tools to maintain compliance and data quality

Verify timekeeping data for accurate allocation to project scopes, ensuring alignment with labor invoicing requirements and contractual obligations; conduct audits to identify and resolve billing variances, supporting financial accuracy

Populate and maintain weekly labor hour reports, incorporating tracking, project burn rates, and variance analysis; provide insights on trends and recommendations for optimizations to enhance resource efficiency and cost control

Perform data analysis on project metrics to identify trends, efficiencies, and areas of improvement; generate reports to support decision-making

Help develop and implement standards, best practices, and standard operating procedures (SOPs) for projects; conduct reviews to refine processes and enhance efficiency

Build and implement downstream workflows to enhance operational efficiencies; collaborate with teams to streamline processes, reduce redundancies, and integrate tools for automation and better resource flow

Manage and implement document workflows, including version control, archiving, and distribution; ensure all records (e.g., contracts, reports, and compliance documents) are accurate, up-to-date, and compliant with internal policies and standards

Description:

· Develop test procedures to evaluate in-vehicle for NVH performance.

· Acquire and interpret NVH data to guide design decisions and optimize vehicle acoustic performance.

· Work closely with Vehicle Integration, Body, Chassis, and Thermal teams to drive the design for NVH.

· Support target setting and cascade process for vehicle-level NVH performance.

· Perform - at a vehicle and component level - testing and assessments to improve airborne and structure-borne noise performance in prototypes and production vehicles.

Qualifications:

· Bachelors in Mechanical Engineering, Acoustics, Physics, or a related field. Master’s or PhD preferred.

· 2-6+ years of relevant experience.

· Strong fundamentals in structural dynamics, acoustics, and digital signal processing.

· Proficiency in using NVH data acquisition systems, accelerometers, microphones.

· Experience in performing modal testing and order analysis.

· Strong fundamental understanding of digital signal processing, psychoacoustics, and the use of sound quality metrics to record, track and report NVH performance in an appropriate manner.

· Experience of Siemens TestLab and/or Artemis Suite.

Preferred:

· Previous experience taking a vehicle from concept to production.

· Experience in NVH characterization and fault detection using microphones, acoustic cameras, particle velocity probes, etc...

· Experience working on Road & Tire Noise.

· Experience in Buzz, Squeak & Rattler (BSR) issues.

· Experience in Operational Sound Quality (OSQ) issues.

· Experience working with cross-functional teams.

Desktop Systems Specialist

We are seeking a Desktop Systems Specialist to support enterprise device provisioning, imaging, and deployment initiatives. This role plays a critical part in ensuring devices are securely configured, compliant, and ready for end users as part of large scale refresh and deployment programs.

What You’ll Do

Device Imaging and Configuration

• Perform Windows device imaging using standard provisioning tools such as Autopilot, Intune, and Entra ID
• Configure devices in alignment with enterprise security requirements, including BitLocker encryption, endpoint compliance validation, and baseline policy enforcement
• Troubleshoot imaging failures, driver issues, network related setup errors, and post image provisioning issues

Staging, Validation, and Deployment

• Stage devices for user pickup or shipment by completing quality checks, labeling, hardware inspections, and accessory preparation
• Validate device readiness by confirming compliance posture, device health, enrollment status, and authentication functionality
• Execute refresh workflows according to standardized processes and service readiness timelines

Operational Coordination and Escalation

• Partner with service desk leads, endpoint engineering, asset management, and logistics teams to resolve technical blockers
• Escalate complex provisioning issues with clear documentation, troubleshooting steps, and diagnostic details

Documentation and Compliance

• Maintain accurate provisioning records, device status updates, and compliance documentation in ServiceNow
• Ensure asset records are updated accurately, including assignment, classification, and lifecycle status
• Support audit requirements by documenting provisioning steps, exceptions, and deviations from standard process

Process Improvement and Knowledge Sharing

• Participate in process improvement efforts, root cause analysis, and post project reviews
• Provide guidance and mentorship to new technicians to promote quality, consistency, and customer service excellence

What We’re Looking For

• Experience with Windows provisioning tools such as Autopilot, Intune, and Entra ID
• Strong troubleshooting skills across hardware, imaging, and operating system deployment
• Familiarity with enterprise security and compliance controls including BitLocker and device health policies
• Experience maintaining accurate records in ServiceNow or similar ITSM/ITAM tools
• Strong communication skills with the ability to collaborate across technical and non technical teams
• Ability to lift, move, and stage hardware as part of daily provisioning activities

Nice to Have

• Prior Desktop Systems Specialist or Service Desk experience
• Experience supporting high volume refresh or deployment projects
• Knowledge of corporate hardware standards, asset management workflows, and device lifecycle management