Information Technology For Development Jobs in Hagerstown
65 positions found — Page 2
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
SALES REP POSITION
Job Title: Sales Representative – AIR DOCTOR HEATING AND AIR
Location: Boonsboro, MD
Employment Type: Remote/Hybrid/Office/Home
About Us
AIR DOCTOR HEATING AND AIR is a leading provider of heating, ventilation, & air conditioning (HVAC) solutions. We are committed to delivering exceptional customer service and high-quality products that ensure comfort and efficiency for residential and commercial clients. Join our team and be a part of a company that values innovation, teamwork, and growth.
Position Overview
We are seeking a dynamic and results-driven Sales Rep to join our team. The ideal candidate will have a proven track record in sales, excellent communication skills, and the ability to build lasting relationships with customers. As a Sales Rep, you will be responsible for driving revenue growth by identifying customer needs and offering tailored HVAC solutions.
Key Responsibilities
Develop and maintain relationships with residential and commercial clients.
Identify customer needs and recommend appropriate HVAC products and services.
Conduct site visits to assess customer requirements and provide estimates.
Generate leads through networking, referrals, and marketing activities.
Prepare and deliver persuasive sales presentations and proposals.
Negotiate contracts and close sales to meet or exceed sales targets.
Collaborate with the installation and service teams to ensure customer satisfaction.
Stay up-to-date with industry trends, product knowledge, and competitor offerings.
Maintain accurate records of sales activities in the CRM system.
Qualifications
Proven experience in sales, preferably in the HVAC industry.
Strong understanding of HVAC systems and solutions (preferred but not required).
Excellent communication, negotiation, and interpersonal skills.
Self-motivated with a results-oriented mindset.
Ability to work independently and as part of a team.
Valid driver’s license and reliable transportation.
What We Offer
Base salary with commission structure.
Comprehensive benefits package.
401K plan
Paid time off and holidays.
Ongoing training and professional development opportunities.
Supportive and collaborative work environment.
Opportunities for career growth within the company with potential for Sales Management and overrides.
How to Apply
If you are passionate about sales and have a desire to help customers find the best HVAC solutions, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience to the attention of Barbara at
AIR DOCTOR HEATING AND AIR is an equal opportunity employer. Lead mechanic, Diagnostics, installations, service heating and a/c units, licensed journeyman
Customer service
Production Supervisor
Looking for a well established production manufacturing leader with strong metal fabrications experience. Our team is growing and in need of a strong supervisor who can help lead our efforts to manufacturer, fast, quality and on time products. Our Parts are highly customized and require a high attention to detail.
Production Supervisor Responsibilities:
- Plan a production schedule for jobs
- Implement and control the production schedule; Review and adjust the schedule where needed
- Supervise employees and material resources to meet production targets
- Make input about equipment use, maintenance, modification, and procurement
- Create and implement standard operating procedures for production operations
- Ensure that employees adhere to standard operating procedures
- Ensure that employees adhere to health and safety procedures
- Team with the Quality department to ensure quality standards are met, enforcing quality control, and tracking to meet quality objectives and standards of product
- Analyze production and quality control to detect and correct problems
- Determine and implement improvements to the production process
- Prepare and maintain production reports
- Implement cost control programs
- Ensure efficient collaboration and co-ordination between relevant departments including procurement, distribution, and management
Production Supervisor Requirements:
- Knowledge and experience in production and manufacturing processes and techniques
- Knowledge of raw materials
- Knowledge of quality systems and standards
- Knowledge of health and safety standards and compliance
- Knowledge of process improvement techniques
- Knowledge of business, finance, and management principles
- Knowledge of human resource principles and practices
- Knowledge of machines and tools
- Knowledge of engineering and technology principles and practices
- Willing and able to pass a background check and drug screen prior to employment
- In-depth computer knowledge
- Critical thinking and problem-solving
- Planning and organizing with time management that is results-driven
- Attention to detail
- Strong decision-making with communication
- Persuasiveness
- Influencing, leading, and adaptability
Social Worker/Therapist
Brook Lane — Hagerstown, MD
Open to LMSW, LCSW, LGPC/LCPC
Join a compassionate team at Brook Lane, a 64-bed psychiatric hospital in Hagerstown, MD, specializing in inpatient behavioral health care for children, adolescents, and adults (ages 8+).
We offer a comprehensive benefits package.
- Health, Dental & Vision Insurance Coverage begins the first of the month after hire
- Life Insurance & Disability Coverage Includes employer-paid life insurance and short/long-term disability
- Generous Paid Time Off (PTO) Designed to help you rest, recharge, and maintain work-life balance
- 401(k) with Company Match Supporting your long-term financial goals
- Education Assistance & Tuition Reimbursement Encouraging your continued growth and development
- FSA & HSA Options Save pre-tax dollars for qualified health and dependent care expenses
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Your Role:
As a Social Worker / Therapist at Brook Lane, you'll play a key role in providing high-quality psychiatric care in a supportive, structured environment. Responsibilities include:
- Functions with autonomy in providing professional counseling treatment and services.
- See patients in individual and run group therapies, family meetings, safety planning.
- Contribute to discharge plan
- Complete therapy assessments and develop treatment plans, diagnoses, and identify appropriate referrals. Participate in an inter-disciplinary team to provide the highest level of individualized care.
- Maintain a therapy caseload, providing individual therapy, as well as, group therapy. Complete family/safety meetings.
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What You’ll Need:
- Education: A master’s degree in counseling from an accredited school
- Experience: Minimum 1 year experience
- License: MD licensing as applicable to degree held, (LCSW-C/LCPC) or (LMSW/LGPC) by the Maryland Board of Social Workers and/or counselors
We are seeking a Licensed Physician to provide medical evaluations and treatment for adult and adolescent patients, in a Physical Therapy/Rehab setting. The MD will use their expertise in primary care to provide high quality health care and medical education to patients and collaborate with a highly skilled team of Clinician's to improve patient outcomes and satisfaction.
This is a local travel MD Position, providing coverage at 3 locations per week, as needed in the Hagerstown and Cumberland, MD areas, as well as coverage in Charles Town, WV on some days.
*Some MD Responsibilities;*
* MD will work with a diverse patient population, primarily General Orthopedics, Personal Injury and Workers Comp.
* MD will Instruct patients and families regarding treatment plans and medications.
* Perform physical examinations, compile medical data/histories and implement treatment plans on new and existing patients.
* Monitor patients and administer medications according to Clinics policies.
* Work closely with Physical Therapists, and other clinic support staff.
* Provide follow-up care to patients according to Clinics policies.
*Some MD Benefits;*
* Depending on experience, the MD will receive an annual salary of $205,000 - $230,000 per year.
* Mileage Reimbursement $$
* Health Benefits through CareFirst
* _*4 Weeks of Paid Time Off each year for our Clinicians *__(Clinicians earn 160 hours of PTO annually)_
* _Paid Holidays (Our clinics are closed for Labor Day, Memorial Day, 4th of July, Thanksgiving, Christmas and New Years Day)_
* 401(K) Program (4% Matching)
* Great schedule
* Company Paid Malpractice insurance
*Some MD Requirements;*
* Must be licensed or in the process of being licensed by the Board of Medicine, in the State of Practice.
* Must be comfortable working in a busy Outpatient clinic environment
* The MD schedule is Monday - Friday, 9 AM - 5 PM, rotating between the above listed locations. (No weekends, no nights and no "On Call")
_If you are interested in this opportunity, please send your resume through Indeed._
Job Type: Full-time
Pay: $205,000.00 - $230,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Malpractice insurance
* Paid time off
* Professional development assistance
* Retirement plan
* Vision insurance
Education:
* Doctorate (Required)
Experience:
* Orthopedics: 2 years (Preferred)
* Outpatient: 2 years (Preferred)
License/Certification:
* Medical License (Required)
Work Location: In person
Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person deserves access to quality, affordable dental care. This mission drives everything we do! With over 3000 employees in offices across the country from clinical to support staff - we are united in our mission to create happy, healthy smiles through providing high quality dental care to underserved families in a fun, compassionate environment. Are you ready to join us in creating our next million smiles? We have JUST the opportunity for you. #LI-Onsite
We are actively seeking an Orthodontist to join our growing team. Support our mission to provide excellent dental care in the community and help us create more smiles and memorable experiences for children and adults. Join a team that believes in teamwork and truly cares about their patients. Find your opportunity to make an impact:
- Take care of your community while participating in activities to promote a positive image of the company!
- Join in morning huddles (hey, you can even run one!), plan your day and let your team know how much you appreciate them, highlight great examples of customer focus, collaboration, meeting goals, etc.
- Love working with kids (they make up 70% or more of our patient base)
Responsibilities:
Orthodontists are responsible for providing Orthodontic services to patients with the support of their team. Our practice has:
- DentaPro software
- Digital x-ray and Panorex units
- Fiber-optic handpieces
- Yearly OSHA and HIPPA and Emergency Management training
- Ratio of 1 hygienist, 1 hygiene assistant, 2 dental assistants per provider
- Patient Base: primarily ages 3-21 and up to 30% adult population (depending upon location)
- Office flow: average 10-12 operative patients and 20-25 hygiene patients
- State insurance plans, PPO and out-of-network payor mix
Qualifications:
We expect you to have:
- DDS/DMD from a dental education program accredited by the Commission on Dental Accreditation
- Certificate of completion of a residency from an accredited post-graduate Orthodontic Program
- Current, valid license to practice dentistry in states where providing care or eligible for licensure
- Other certifications as required - CPR, etc.
- Nitrous Oxide certification (only LA, MS, DC, TX, MA)
- Compassion and a strong desire to provide dental care to both children and adults
This opportunity provides:
- Growth and development through mentoring and collaboration
- Attractive sign-on bonuses and Relocation services for all FT positions
- Student loan repayment assistance
What we offer:
- Guaranteed base pay in excess of 350K with uncapped bonus potential
- Sign on bonus
- No lab fees
- FT providers are eligible to participate in Medical/Dental/Vision insurance plans, HSA/FSA
- Short Term Disability/Long Term Disability and Basic Life Insurance plans are paid for by company
- 401(k) Retirement Plan with Company match
- Company paid malpractice insurance coverage
- Short Term Disability/Long Term Disability and Basic Life Insurance plans are paid for by company
- 401(k) Retirement Plan with Company match
- Company paid malpractice insurance coverage
- Paid holidays and time off
- Continuing Education reimbursements
- CE offered through ADA Accredited Continued Education Recognition Program (C.E.R.P)
- Reimbursements for associated licenses, certifications and professional dues such as ADA and/or AAPD memberships
- Multiple schedule options to help maintain a healthy work/life balance
- VISA and Green Card sponsorship available
We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.
At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as an Assistant Dental Office Manager, which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients’ lives.
Job Type: Full-time
Salary: $18 - $24 / hour
At Aspen Dental, we put You First. We offer:
- A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
- Career development and growth opportunities to support you at every stage of your career
- A fun and supportive culture that encourages collaboration and innovation
- Free continuous learning through TAG U
How You’ll Make a Difference
As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you’ll participate in an eight-week training program to succeed in your role.
- Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
- Work collaboratively with other members of the dental team to provide exceptional patient care
- Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
- Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
- Review data day to day to evaluate the impact on the practice
- Oversee scheduling and confirming patient appointments
- Verify insurance payment, collection, balance nightly deposits and credit card processing
- Additional tasks assigned by the Manager
Preferred Qualifications
- High school diploma or equivalent; college degree preferred
- Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
- Demonstrate analytical thinking; place a premium on leveraging data
- Organized and detail oriented
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
- May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
R2
Case Manager-Coordinator of Community Services
Compensation: Base Salary: $65,000 per year. Potential Bonus: Up to $5,000 annually, $1,250 quarterly.
Job Type: Full Time
Work Schedule: 8:30am- 5:00pm, Monday through Friday (flexible as needed)
Work Environment: This is a hybrid position - work from your home office* with local community visits.
22 Years of Services – Helping Others Meet Life’s Challenges.
High quality healthcare programs, services, and PEOPLE LIKE YOU!
- Exceptional Benefits (Medical - Kaiser, Dental and Vision - Mutual of Omaha, PTO, 401k, FSA, and company paid Short Term Disability & Life and Accidental Death and Dismemberment and a host of other voluntary benefits to select from)
- At Total Care Services, Inc., a non-profit organization, we offer more than just a chance to make a significant impact in our community. As a participant in the Public Service Loan Forgiveness (PSLF) Program, joining our team means you're also eligible to apply for loan forgiveness, empowering you to serve with financial peace of mind.
Total Care Services, Inc. (TCS) is seeking dedicated and compassionate individuals to join our team as Case Manager in our Coordination of Community Services program. The Coordinator of Community Services (CCS) will work with the Program Support Supervisor to manage the Person-Centered-Plans (PCP), Comprehensive Assessment (CA), and Supports and Services Planning Tool (SSPT). The CCS will thoroughly understand the PCP, CA, and SSPT processes and timelines required by Federal and State compliance regulations. As a Case Manager, you will play a crucial role in supporting individuals with intellectual and developmental disabilities and their families in Maryland.
As a Case Manager (CCS), you will:
- Work collaboratively with clients and their families to identify needs, goals, and preferences
- Provide information about community resources and support services
- Empower clients to make informed choices and plan for their future
- Assist clients in accessing service delivery systems, resources, and supports
- Monitor and evaluate services to ensure they meet clients' needs and preferences
- Carry a caseload of thirty (30) persons served, complete and document a minimum of thirty (30) billable units a day (or one hundred (150) units per week) within Long Term Services and Support System (LTSS) Maryland for activities completed on behalf of eligible persons.
- Manage and complete all assigned Person-Centered-Plans (PCP) and Supports and Services Planning Tools (SSPT).
- Attends the Quality Assurance Review Session (QARS) monthly to evaluate the caseload’s compliance.
- Assist with continuous improvement projects such as training and/or initiatives.
- Attends weekly supervision with the Program Support Supervisor.
Qualifications:
- Master’s degree preferred; Bachelor’s degree in human services required.
- Case management: 2 years (Required)
- Community engagement: 2 years (Required)
- Must be a licensed driver and have own transportation with valid insurance.
- Must be able to drive to and from meetings throughout the state of Maryland.
- Knowledge of Home and Community Based Waiver Services and the developmental disabilities field.
- Mandatory COVID-19 Vaccination Policy applies to all employees.
- Must be a U.S. citizen or alien who is lawfully authorized to work in the United States.
- Must be proficient with Microsoft 365 Word, MS Excel, PowerPoint, Outlook, TEAMS, and all other applications.
- Must have excellent oral and written communication skills.
- Must have excellent analytical skills and possess the ability to perform statistical analysis of aggregate data.
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Total Care Services, Inc. is committed to equal employment opportunity and to compliance with federal, state, and local laws governing non-discrimination. Total Care Services, Inc. is proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.
Functional Responsibilities:
- Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
- Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
- Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
- Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
- Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
- Supports and administers receipt and dispatch of inventory and supplies according to company policy.
- Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
- Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
- Builds and maintains a solid customer following through clienteling and wardrobing.
- Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
- Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
- Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
- Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
Competencies:
- Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
- Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
- Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.
- Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
- Courage Stepping up to address difficult issues, saying what needs to be said.
Qualifications:
- High School diploma or equivalent
- Must be 18 years old or older
- Minimum 2 years prior retail or sales management experience preferred
- Excellent communication, verbal, and written skills
- Able to travel to stores throughout the district
- Excellent customer service skills
- Knowledge of administrative aspects of store operations
- Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
- Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
- Ability to work a flexible work schedule, including nights, weekends, and holidays is required
The wage range for this position is $16.00 to $20.00. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Our part time associates are eligible to participate in the Company's employee assistance program and employee discount program.
Location: HagersTown, MD
Job Type: Customer Service/Sales
Pay Range: $16.00 - $19.00
Job DescriptionPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Dcor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.