Information Technology For Development Jobs in Gotha Orange County Fl Remote
2,300 positions found
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
UCF IT:
UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. With a focus on innovation, security, and excellence in service delivery. UCF IT supports the university's mission of teaching, learning, research, and community engagement. For more information about UCF IT, visit .
The Opportunity:
UCF Information Technology (UCF IT) is seeking a Cloud Computing Engineer I to join the Infrastructure team and apply technical expertise to maintain UCF's cloud computing environment. The Cloud Computing Engineer I will support cloud infrastructure across AWS, Azure, VMware, and Google Cloud, with a focus on software-defined networking and zero-trust architectures.
The Cloud Computing Engineer I will follow documentation and best practices, consult with internal customers on new projects and implementations, and collaborate with multiple teams and departments during new Azure cloud initiatives.
Responsibilities:
Respond to service requests and incidents related to Azure cloud infrastructure. Fulfill routine infrastructure requests including virtual machine provisioning, storage allocation, and network configurations. Troubleshoot basic issues and escalate complex problems to senior engineers as appropriate.
Perform routine infrastructure builds and deployments in Azure, including virtual machines, virtual networks, storage accounts, and other cloud resources. Follow established templates, runbooks, and best practices to ensure consistent and secure deployments across environments.
Monitor cloud infrastructure performance, availability, and cost metrics using Azure Monitor, Log Analytics, and related tools. Build and maintain dashboards to visualize key performance indicators. Alert appropriate teams when thresholds are exceeded or anomalies are detected.
Use and help maintain script repositories for common Azure functions using PowerShell, Terraform, and other Infrastructure as Code tools. Execute automation scripts for routine tasks, contribute to script improvements, and document procedures for team use.
Adhere to UCF Infrastructure ITIL processes, such as request and change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinate with stakeholders to minimize disruption and ensure smooth implementation of changes.
Maintain accurate and up-to-date documentation of cloud configurations, procedures, standards, and operational guidelines. Contribute to internal knowledge-sharing initiatives by creating and updating technical documentation in the team wiki and knowledge base.
Assist with cloud security and compliance tasks, including reviewing access permissions, supporting audit requests, and helping to remediate findings from security assessments. Follow established security policies and best practices for Azure environments.
Minimum Qualifications:
Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree oran equivalent combination of education and experiencepursuant toFla. Stat. 112.219(6).
Preferred Qualifications:
Experience supporting Azure cloud infrastructure, including virtual machines, storage, and virtual networks.
Proficiency using Azure Monitor, Log Analytics, and dashboard creation for performance and cost monitoring.
Ability to troubleshoot Azure infrastructure issues and escalate appropriately within a support tier model.
Familiarity with ITIL processes, especially request, incident, and change management.
Ability to follow established runbooks, templates, and deployment standards to ensure consistent, secure cloud builds.
Hands-on experience with PowerShell, Terraform, or other Infrastructure as Code (IaC) tools for automation and script maintenance.
The most successful candidates may possess the following qualities:
Strong documentation skills, including maintaining configuration records, technical procedures, and knowledge base articles.
Understanding of cloud security principles, access management, and compliance requirements within Azure environments.
Special Instructions to the Applicants:
The anticipated salary range for this position is $56,030 to $60,000. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.
If you are selected as the final candidate for an employment opportunity, both your position and salary will be significantly based upon the information that you have provided in your application for employment. We urge you to please take the time to complete the application in its entirety.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.
Are you ready to unleash YOUR potential?
As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation,you'llplay an integral role at one of the most impactful universities in the country.You'llbe met with opportunities to connect and collaborate with talented faculty, staff, and students across 12colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow,you'llwork alongside talented colleagues on complex projects that will challenge you and help you gain new skills,andyou'llhave countless rewarding experiences that go well beyond a paycheck.
Working at UCF has itsperks!UCF offers:
Benefitpackages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Educationassistance
And more...For more benefits information, view theUCF Employee Benefits Guide.
Dive intoourTotal Rewards Calculatorto discover the diverseselectionavailable to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.
Unless explicitlystatedon the job posting, it is UCF's expectation that an employee of UCF willresidein Florida as of the date the employment begins.
Department
UCF ITWork Schedule
Monday through Friday 8:00 AM to 5:00 PMType of Appointment
RegularExpected Salary
$56,030.00 to NegotiableJob Posting End Date
AMAs a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.
UCF is proud to be a smoke-free campus and an E-Verify employer.
If an accommodation due to a disability is needed to apply for this position, please call or email .
For general application or posting questions, please email .
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.
Our employees are unified in a shared dedication to our customers' mission and quest for professional growth.
L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.
Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech.
With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.
Overview: Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains.
We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.
Date: Wednesday, April 1st Time: 2:00
- 5:30pm Location: Will be provided in invite Please note, this event is not for recent or new college graduates.
Opportunities at L3Harris: Software Engineers Systems Engineers Space Vehicle Engineers Systems, Integration and Test RF Engineers Network Planning Engineers Program Finance Contracts Trade Compliance Qualifications: Minimum of a Bachelor's degree 3 years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12 years experienced with a Bachelor's degree) An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation Relevant experience within aerospace, defense, or technology industries.
Benefits of Joining L3Harris: Innovative Projects: Contribute to pioneering advancements in space systems technology.
Global Impact: Work on projects with far-reaching global influence.
Professional Development: Thrive in a collaborative workplace that promotes career advancement.
Compensation & Flexibility: Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.
Dedication to Excellence: Join a team dedicated to innovation where your work contributes to the greater good in defense, aerospace, and beyond.
9/80 work schedule: Every other Friday off! Click 'APPLY NOW' to register for this event.
Should we have opportunities that align with your background we'll send you an invite with details about the event.
L3Harris Technologies is proud to be an Equal Opportunity Employer.
L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
d24ad0b8-823f-4e68-a892-2986ccdf7392
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.
Our employees are unified in a shared dedication to our customers' mission and quest for professional growth.
L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success.
Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech.
With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.
Overview: Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains.
We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.
Date: Wednesday, April 1st Time: 2:00
- 5:30pm Location: Will be provided in invite Please note, this event is not for recent or new college graduates.
Opportunities at L3Harris: Software Engineers Systems Engineers Space Vehicle Engineers Systems, Integration and Test RF Engineers Network Planning Engineers Program Finance Contracts Trade Compliance Qualifications: Minimum of a Bachelor's degree 3 years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12 years experienced with a Bachelor's degree) An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation Relevant experience within aerospace, defense, or technology industries.
Benefits of Joining L3Harris: Innovative Projects: Contribute to pioneering advancements in space systems technology.
Global Impact: Work on projects with far-reaching global influence.
Professional Development: Thrive in a collaborative workplace that promotes career advancement.
Compensation & Flexibility: Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.
Dedication to Excellence: Join a team dedicated to innovation where your work contributes to the greater good in defense, aerospace, and beyond.
9/80 work schedule: Every other Friday off! Click 'APPLY NOW' to register for this event.
Should we have opportunities that align with your background we'll send you an invite with details about the event.
L3Harris Technologies is proud to be an Equal Opportunity Employer.
L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination.
All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws.
L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance.
Security clearances may only be granted to U.S.
citizens.
In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer.
Please click here for the E-Verify Poster in English or Spanish .
For information regarding your Right To Work, please click here for English or Spanish .
d24ad0b8-823f-4e68-a892-2986ccdf7392
Overview
The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.
The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.
Key Responsibilities
Customer Onboarding
- Serve as the primary coordinator for onboarding new MSP customers.
- Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
- Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
- Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
- Track onboarding tasks, milestones, risks, and completion status.
Technical Documentation
- Create and maintain high-quality documentation including:
- Network diagrams
- Asset inventories
- Access and identity configurations
- Backup, monitoring, and security configurations
- Server, endpoint, and application details
- Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
- Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.
Operational Coordination
- Act as a liaison between onboarding teams, technical operations, and account management.
- Document customer escalation paths, communication expectations, and support processes.
- Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
- Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]
Technical Support Assistance
- Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
- Identify gaps in customer environments requiring additional engineering review or remediation.
- Provide Tier 1.5 coordination for technical issues discovered during onboarding.
Qualifications
Required
- 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
- Understanding of:
- Microsoft 365 / Azure AD
- Windows Server fundamentals
- Networking basics (VLANs, firewalls, switching, DNS)
- Backup & monitoring concepts
- Strong documentation skills with high attention to detail.
- Excellent communication and customer service abilities.
- Highly organized with the ability to manage multiple onboarding projects simultaneously.
Preferred
- Experience with:
- Ticketing/ITSM platforms
- Network and system diagnostic tools
- Identity and access management
- SaaS administration (M365, Okta, collaboration tools)
- Exposure to PowerShell or automation tools.
- ITIL foundation or related process certification.
Skills & Competencies
- Strong analytical and problem‑solving skills.
- Ability to translate technical concepts into clear documentation.
- Calm, professional demeanor during customer interactions.
- Process‑oriented, consistent, and self‑driven.
- Able to collaborate effectively with both technical and non‑technical stakeholders.
Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives.
Generally works with considerable independence, developing operating plans and related operational processes within their department and monitoring the flow of work between their department and others in alignment with broader business objectives, selecting and developing effective engineers and work teams, and developing their organization through reliable systems and processes.
Business Context Marriott Vacations Worldwide (MVW) is a leading global vacation company that offers vacation ownership, exchange, rental and resort and property management, along with related businesses, products, and services.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provide management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Technology Context The Global Technology (GT) team at Marriott Vacations Worldwide (MVW) is on a multi-year journey to modernize technical and digital products and platforms across all business lines.
This role demands a highly motivated mentor with a technical understanding of the range of resort operations technical products in solving complex business challenges.
Proven success as a mentor developing and retaining technical talent on high performing teams is required.
The incumbent is a proven leader, a consensus builder, and an integrator of people, processes, and technology.
Specific Job Summary The Unified Communications, Sr.
Engineer is responsible for all processes and technology in support of ensuring the Company’s strategic direction related to Contact Center and Resort PBX systems This role provides technical guidance to a team of engineers and the efforts of vendors and business partners to understand business requirements by developing, refining, and meeting all SLAs as required within this area of responsibility.
This critical role reports directly to the Associate Director Unified Communications while working closely with other GT disciplines, GT Security and Controls, Internal Audit, Asset Management, Procurement, and other groups as identified to ensure compliance with set requirements.
CLS Generic Expected Contributions Contributes to team, department and/or business results by performing complex quantitative and qualitative analysis for business processes and/or projects.
Often manages small projects, business processes or parts of larger ones.
Responds to, solves, and makes decisions on more complex/non-routine business requests with limited to moderate risk.
Assists more senior associates in achieving business results by: identifying opportunities to enhance the effectiveness of business processes.
participating in setting department operating plans.
achieving results against budget within scope of responsibility.
Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Performs other duties as appropriate.
Working Relationships Global Technology Teams and Leadership Regional and Site Leadership Corporate Leadership Vendor/Suppliers POS Pod members Global Technology Services Resort End User Support Teams Resort Operations Business Leaders Specific Expected Contributions Provide oversight and technical direction to the Unified Communications engineering team: works with Associate Director to manage and develop engineers and admins, and serve as subject matter expert for the Unified Communications Engineering team on a day-to-day basis.
Responsible for supplier outcomes to ensure alignment and achievement of goals and objectives established as they relate to the Unified Communications Engineering scope.
Ensure that standards and direction are met for Corporate, Contact Center, and Resort Unified Communications Responsible for proactively preventing and reactively resolving identified issues by working closely with GT Partners, Vendors, Suppliers, and Business Leaders.
Works closely with Unified Communications Leadership, GT Security and Controls, Information Security, Business Leaders and other stakeholders to define requirements and develop new features & functionality to optimize business processes.
Manage the implementation of test strategies and matures the team’s skills by introducing progressive testing concepts that focus on efficiency but sacrifice nothing on quality.
Manage defect detection, documentation, and “confirmation of resolution” processes, ensuring that a standard approach is being followed throughout the larger Unified Communications team and that proper tooling and reporting mechanisms are in place.
Defines refining repeatable and continually improving processes.
Mature the team’s capabilities by introducing progressive concepts that focus on efficiency but sacrifice nothing on quality.
Responsible for the Team’s high-level troubleshooting processes across assigned technologies.
Ensures that a standard approach is being followed throughout the Unified Communications team and that proper tooling and reporting are in place.
Encourage a sense of accountability across the organization to foster a culture that “owns” all misses and uses them to drive future process improvements.
Understand the business’s objectives and partner with Unified Communications Leadership to build alignment and buy-in across a global community.
Partner with Unified Communications Leadership to motivate all team members to deliver high quality projects within time and budget.
Maintain vendor relationships and technology road maps, evaluate new technologies for compatibility and security compliance, contribute to endpoint lifecycle management discipline for timely delivery of new services.
Coordinate after-hours support when needed for changes and/or incidents management Assists and provides technical guides to less senior associates in achieving business results Identify opportunities to enhance the effectiveness of business processes.
Provide training and technical guidance to less senior staff, where appropriate, and serve as point-of-contact for problem resolution.
Participate in setting department operating plans.
Research new and innovative solutions and stays informed of industry best practices to promote efficiencies and increased maturity of Endpoint Engineering technologies.
Proactively engages with business and provides updates to leadership on open activities or escalations.
CLS Generic Candidate Profile Successful candidates should possess knowledge, experience and demonstrate leadership skills as follows: Generally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources).
College degree and/or relevant experience typically required.
Specific Candidate Profile Education BS/MS Degree in Engineering or equivalent work experience related to Endpoint Engineering technologies noted previously.
Certifications Preferred ITIL Foundation Certification Project Management Certification Relevant certifications in Network+, CCNA, AWS foundation, MS Foundation, project management, or relevant technologies Experience At least 5 years of Contact Center Technology experience and/or Resort Telephony experience At least 3 years of experience working with APIs and using various authentication methods At least 1 year Resort Telephony experience Project coordination/lead on a global level Skills/Attributes Analytical and Strategic Thinking Advanced knowledge of Contact Center Technologies, WFM, Call & Screen Recording, Reporting, Performance Management, E911 and TCPA Compliances, Voicemail, PMS, Resort Telephony, Scripting, IVR routing Advanced knowledge of common, industry leading Contact Center and Resort PBX configuration methodologies, with awareness of when and how to rely on them Technical Demonstrated experience with collaboration tools (audio, video, web, phone) High Level Experience designing, testing, and deploying IVR Scripts, dialer configurations, interfacing PMS with business systems and PBX/VM, Call Flows etc Advanced knowledge in the Functionality of Contact Center Technologies and Resort PBX systems both on premises and SaaS Project Management Skills ITIL Foundation certification (or higher) a plus, Project Management certification desirable Prior experience leading a team of Unified Communications Engineers with track record of successfully validating and delivering high quality products Experience with Service Now, CA, Jira or similar work management tools required Interpersonal Skills Impeccable communication skills, adept at communicating to all levels of the organization and to a global audience through a wide range of analog and digital formats (verbal, written, presentational, virtual, etc.) Additional Attributes Able to work at a fast pace and encourage others to do so as well Highly self-motivated, self-directed, and detail oriented with the ability to effectively prioritize and execute on tasks and initiatives Basic understanding of Python Fluent in JSON and Visual Basic Required Experience Nice CXone Service Now MS Office Suite i.e.
Visio, Excel, Power Point Preferred Experience 14IP IEX Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Entry Level Software Developer
SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.
You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.
Entry Level Software Developer Requirements:
- Must possess a Bachelor's degree
- Must have 9 months+ of TECHNICAL experience
- Must be relocatable to multiple different locations and in office
- Ability to earn a government security clearance
- Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
- Experience with software development and programming using Java, C#, or similar object-oriented programming language.
- Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
- Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
- Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
Entry Level Software Developer Responsibilities
- Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
- Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
- Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
- Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
- Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
- Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
Where SkillStorm stands out:
- Competitive salary
- Enterprise level technology training and certification
- Opportunity to work for enterprise companies and government agencies
- Health, Vision, Dental, and Life Insurance with 401K
- Continuous mentorship and support
About SkillStorm
Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.
We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Are you passionate about customer satisfaction and building long-term customer relationships? Quotewerks is a Florida-based software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software. We are looking for a Customer Success Specialist who is committed to ensuring QuoteWerks customers consistently realize value through our products. This is an on-site position located in Orlando, FL.
We’ll Provide:
- Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
- Salary range of $45,000 - $55,000, plus quarterly bonus opportunities
- A set schedule of 8:45am-5:15pm to help promote work/life balance
- Small team, big impact - your work will directly shape the customer experience and company growth
- Collaborative, supportive culture where your voice matters
- Opportunities for continued growth and learning
What You’ll Do:
- Serve as the customer retention specialist for all existing QuoteWerks customers
- Own renewal outcomes by ensuring customers clearly see and experience the value of QuoteWerks leading up to renewal
- Monitor customer health metrics, usage patterns, and engagement signals to proactively identify and address at-risk accounts
- Develop and execute targeted retention strategies for customers showing signs of churn risk
- Ensure customers are taking advantage of the full range of QuoteWerks products and features, and identify opportunities where other QuoteWerks products may meet their needs
- Gather customer usage data relevant for product development and enhancements.
- Generate QuoteWerks revenue through upsell and cross-sell opportunities
- Work with internal teams to advocate for customer needs, provide feedback, and contribute to continuous product and process improvement
Skills You’ll Need:
- 2-3 years of experience in customer/client success, account management, or a similar customer-facing role (SaaS, technology, and CRM experience strongly preferred)
- 2-3 years of experience in a B2B environment (again, SaaS experience is a plus)
- 2+ years of experience working in a small office environment
- Experience in a high call-volume roll
- Tech savvy with the ability to explain complex concepts in a user-friendly way
- Prior experience managing and optimizing a portfolio of customers and achieving financial goals
- Familiarity with CRM or accounting software is a plus
- Strong business and people skills, including planning, presentation, sales, and business acumen
Next Steps:
Quick apply with your resume here
Or
Get a head start on our application and aptitude testing process here:
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
Based in Orlando, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help grow local business market share
- Defend small business America and the American Dream
- Hunt for new business (90%) as well as take care of existing clients (10%)
- Become a SaaS (Software as a Service) expert
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- 4+ years of related sales experience (7+ years is preferred)
- 3+ years of experience in an (outbound) full sales cycle role is required
- Experience in a SaaS role or company is preferred, but not required
- The ideal candidate will have experience in Enterprise-level sales (not a requirement)
- Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.
The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.
Your opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).
Global Investing Services (GIS) is a specialized group that serves the trading, customer service and operational needs of both domestic and international clients interested in trading stocks that trade on exchanges outside the U.S. as well as foreign currencies. GIS has daily interactions from virtually every customer contact area of Schwab (Branches, Retail, Advisor Services, Schwab Wealth Advisory, etc.) and works to promote outstanding client experience as it relates to all facets of their international equity investments. GIS also has direct-line telephone contact with external market makers as well as the various major market centers in foreign securities. In addition to assisting US clients, GIS regularly serves clients living outside the U.S. that have international accounts with us to provide investment, trading and operational inquiries.
What you are good at:
This role is responsible for helping clients develop their trading expertise and grow their portfolios by imparting the knowledge and supporting the tools trader clients use to make them a more sophisticated, successful, and self-directed investor. This position is the subject matter expert in trading equities, derivatives (options, futures), and foreign exchange for not only our clients, but the goal is also to help clients develop their trading expertise and grow their portfolios by imparting the knowledge and supporting the tools these actively engaged clients use to make them a more sophisticated, successful self-directed investor. Representatives in this position will possess an advanced level of knowledge of trading equities, derivatives (options/futures), and foreign exchange. We grow business through asset gathering and product cross-sell while retaining assets through client confidence and loyalty. Together, we leverage industry knowledge and platform expertise to send well-positioned business leads to our partners in Retail Sales, Education and Trader Business Development. Additionaly, you'll influence and close business for Retails Sales associates by presenting self-directed active trader clients and prospects with industry standard for market understanding while attracting additional assets and business from our fully engaged clients, by meeting their service, education and trading resource needs.
What you have
To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.
REQUIRED QUALIFICATIONS:
- Active Series 7, 63 licenses required.
- Excellent communicative skills, both oral and written, and can succinctly explain complex topics with proper positioning, context, and accuracy.
- 3+ years of experience servicing clients and an equivalent level of knowledge of securities industry.
- Ability to educate clients and colleagues on complex concepts and to varying levels of expertise while displaying confidence, skill, and professionalism to resolve time-sensitive and possibly costly issues in a manner that strengthens the client relationship and mitigates risk for the firm.
- Must have necessary sense of urgency and the ability to multi-task utilizing strong business judgment and prioritization skills.
PREFERRED QUALIFICATIONS:
- Prior professional trader level of expertise in equities, futures, market structure and a detailed knowledge of the securities industry and capital markets is preferred.Bachelor’s Degree or equivalent experience
- Minimum two years of equity trading experience, derivatives trading, or other equivalent experience is preferred.
- Bachelor’s Degree or equivalent experience preferred.
- Strong knowledge of industry, product availability, policies and procedures involving international client relationships.
- 9/10 License also preferred.
In addition to the salary range, this role is eligible for bonus or incentive opportunities.
What’s in it for you
At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you – both today and in the future:
- 401(k) with company match and Employee stock purchase plan
- Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
- Paid parental leave and family building benefits
- Tuition reimbursement
- Health, dental, and vision insurance
*At Securian Financial the internal position title is Engineering Sr Analyst, Engineering Analyst, or Engineering Consultant. The title and salary will be determined based on experience and applied skills.*
Summary:
The Digital Standards Guide (DSG) team is responsible for the development, maintenance, and evolution of Securian's enterprise design system - delivering reusable, accessible, and brandaligned UI components used across digital experiences. Our work enables consistency, efficiency, and highquality user experiences by partnering closely with UX, design, accessibility, and product teams. We support the full lifecycle of components, from discovery and design through development, testing, accessibility validation, and documentation.
We are seeking a FrontEnd Development Engineer who is passionate about building accessible, scalable, and usercentered interfaces. In this role, you will develop and support DSG components and patterns that empower product teams across the organization. You will work closely with design, accessibility consultants, and product partners to ensure solutions meet brand standards, usability best practices, and technical excellence.
Responsibilities include but not limited to:
Develop, test, review, and maintain frontend components and patterns using HTML, CSS/Sass, JavaScript, and ARIA to meet accessibility standards.
Build reusable, flexible, and scalable UI components and patterns aligned to DSG guidelines and Securian's brand.
Support the component lifecycle, including intake, development, QA, accessibility audit, iteration, and release.
Collaboration & Partnership
Work closely with UX designers, accessibility specialists, analytics partners, and product teams to build solutions that meet user needs.
Participate in design reviews, provide engineering perspective, and advise teams adopting DSG components.
Partner with product teams to identify improvements and ensure successful implementation across applications.
Documentation & Guidance
Contribute to technical documentation, usage guidance, best practices, and migration/support materials for developers and designers.
Assist in maintaining and improving internal DSG resources, including documentation sites and onboarding materials.
Continuous Improvement
Stay up to date on modern frontend standards, accessibility guidelines, and design system best practices.
Identify opportunities to enhance component quality, performance, scalability, and accessibility.
Qualifications:
2+ years of experience with frontend development using HTML, CSS/Sass, and JavaScript.
Strong understanding of semantic markup, accessibility fundamentals, and ARIA.
Experience building reusable, maintainable frontend components or UI patterns.
Proficiency with version control systems (preferably Git, GitHub).
Ability to selfmanage workload, prioritize tasks, and meet deadlines with minimal supervision.
Clear verbal and written communication skills; strong collaboration mindset.
Creative problemsolver with a resultsoriented approach.
Preferred Qualifications:
Experience with design systems or component library development.
Knowledge of WCAG 2.x guidelines and experience writing Level AAcompliant code.
Experience with modern build tools such as npm,Webpack, Rollup, or Vite.
Familiarity with Adobe Experience Manager (AEM).
Experience writing automated tests (unit, visual regression, accessibility).
Experience with CSS preprocessors or frameworks (LESS, Sass).
Familiarity with Web Components and componentdriven architectures.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
About Jabil:
Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing.
JOB SUMMARY
Jabil is seeking a Manufacturing Test Development who will directly contribute to the transformative growth within our Enterprise and Intelligent Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- People manager for a team of software developers and product engineers in support of global cloud operations.
- Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines).
- Solicit ongoing self and team feedback from the business unit (BU), customer and team members.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Coordinate activities of team and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
- Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements, technical requirements.
- Provide direction on design and development activities to improve, modify or design new equipment products and processes.
- Oversee key projects, processes and performance reports, data, and analysis.
- Develop, determine, and implement policies, procedures and programs.
- Analyze technology trends, human resources needs and market demand to plan projects.
- Oversee definition and collaboration on overall test infrastructure and application architectures.
- Creation of behavioral and high-level software design specifications.
- Development of production infrastructure and related application code.
- Lead and participate in peer/code reviews.
- Contribute and improve software build methodology, procedures, and environment.
- Operational and development support for the software and test infrastructure at production facilities
MANAGEMENT & SUPERVISORY RESPONSIBILITIES
- Reports to Management
JOB QUALIFICATIONS AND KNOWLEDGE REQUIREMENTS
- Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Agile, CICD, and SLDC process implementation and application experience.
- Knowledge/Expertise in the following programming/scripting languages: Python, BASH, Java experience a plus.
- Linux development experience with a solid understanding of its fundamentals and internals: Ubuntu/ CentOS
- Well-versed in the following container/virtualization environments: VMware, Docker.
- Solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
- Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Experience in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs), VMWare preferred.
- Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
- Experience with code versioning tools (Git preferred)
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
EDUCATION & EXPERIENCE REQUIREMENTS
- BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred.
- 10+ years’ experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience.
- Excellent verbal and written communication skills.
- Prior experience directly managing software development teams
- Experience managing remote, multi-national and geographically dispersed development teams.
- Domestic and/or International travel, up to 25%, may be required.
Remote working/work at home options are available for this role.
Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing.
JOB SUMMARY
Jabil is seeking a Manufacturing Test Development Manager who will directly contribute to the transformative growth within our Intelligent Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- People manager for a team of software developers and product engineers in support of global cloud operations.
- Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines).
- Solicit ongoing self and team feedback from the business unit (BU), customer and team members.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Coordinate activities of team and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
- Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements, technical requirements.
- Provide direction on design and development activities to improve, modify or design new equipment products and processes.
- Oversee key projects, processes and performance reports, data, and analysis.
- Develop, determine, and implement policies, procedures and programs.
- Analyze technology trends, human resources needs and market demand to plan projects.
- Oversee definition and collaboration on overall test infrastructure and application architectures.
- Creation of behavioral and high-level software design specifications.
- Development of production infrastructure and related application code.
- Lead and participate in peer/code reviews.
- Contribute and improve software build methodology, procedures, and environment.
- Operational and development support for the software and test infrastructure at production facilities
JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS:
- Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Agile, CICD, and SLDC process implementation and application experience.
- Knowledge/Expertise in the following programming/scripting languages: Python, BASH, Java experience a plus.
- Linux development experience with a solid understanding of its fundamentals and internals: Ubuntu/ CentOS
- Well-versed in the following container/virtualization environments: VMware, Docker.
- Solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
- Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Experience in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs), VMWare preferred.
- Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
- Experience with code versioning tools (Git preferred)
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
EDUCATION & EXPERIENCE REQUIREMENTS
- BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred.
- 10+ years’ experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience.
- Excellent verbal and written communication skills.
- Prior experience directly managing software development teams
- Experience managing remote, multi-national and geographically dispersed development teams.
- Domestic and/or International travel, up to 25%, may be required.
Remote working/work at home options are available for this role.
Jabil is a leading product solutions provider offering end-to-end design, manufacturing, supply chain, and product management services. With operations in over 100 facilities across 30 countries, Jabil delivers innovative, integrated, and customized solutions to clients across diverse industries—including automotive, consumer lifestyle and wearables, defense and aerospace, smart home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging, and printing.
JOB SUMMARY
Jabil is seeking a Manufacturing Test Development Manager who will directly contribute to the transformative growth within our Intelligent Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. You and your team will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- People manager for a team of software developers and product engineers in support of global cloud operations.
- Attract, hire, onboard, lead, coach, mentor and inspire your team to deliver the best in class for our customers and employees
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines).
- Solicit ongoing self and team feedback from the business unit (BU), customer and team members.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Coordinate activities of team and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
- Plan and formulate aspects of Customer BU projects such as objective or purpose of project, applications that can be utilized from findings, costs of project, and equipment and human resource requirements, technical requirements.
- Provide direction on design and development activities to improve, modify or design new equipment products and processes.
- Oversee key projects, processes and performance reports, data, and analysis.
- Develop, determine, and implement policies, procedures and programs.
- Analyze technology trends, human resources needs and market demand to plan projects.
- Oversee definition and collaboration on overall test infrastructure and application architectures.
- Creation of behavioral and high-level software design specifications.
- Development of production infrastructure and related application code.
- Lead and participate in peer/code reviews.
- Contribute and improve software build methodology, procedures, and environment.
- Operational and development support for the software and test infrastructure at production facilities
JOB QUALIFICATIONS and KNOWLEDGE REQUIREMENTS:
- Knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Agile, CICD, and SLDC process implementation and application experience.
- Knowledge/Expertise in the following programming/scripting languages: Python, BASH, Java experience a plus.
- Linux development experience with a solid understanding of its fundamentals and internals: Ubuntu/ CentOS
- Well-versed in the following container/virtualization environments: VMware, Docker.
- Solid understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
- Experience with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Experience in the creation and configuration(DHCP, PXE boot, nginx) of Virtual Machines (VMs), VMWare preferred.
- Experience with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
- Experience with code versioning tools (Git preferred)
- Experience with front-end and back-end Web UI design.
- Experience with common web APIs (REST, XML-RPC).
EDUCATION & EXPERIENCE REQUIREMENTS
- BS degree in Electrical/Computer Engineering, Computer Science, or related field. MS preferred.
- 10+ years’ experience in a software development/test capacity with enterprise server, storage, or networking products. 3+ years people management experience.
- Excellent verbal and written communication skills.
- Prior experience directly managing software development teams
- Experience managing remote, multi-national and geographically dispersed development teams.
- Domestic and/or International travel, up to 25%, may be required.
Remote working/work at home options are available for this role.
Build your career with Jabil! We challenge and empower you to make most of your talents, working with outstanding colleagues from diverse backgrounds who share your drive and passion to make Jabil grow!
Location/Division Specific Information – Austin, TX / USA - Remote
**This position supports hybrid work schedule depending on organization needs.**
How will you make an impact? –
Jabil is seeking a DCI Test Development Engineer who will directly contribute to the transformative growth within our Enterprise and Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software and data center infrastructure. The DCI Test Development Engineer plays a vital role in ensuring the quality and reliability of hardware products, contributing to the overall success of the manufacturing process and customer satisfaction. You will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and data center infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
What will you do?
- Test System Development: Design and develop test systems and procedures for manufacturing processes. This includes creating test plans, test cases, and test scripts to assess the functionality and performance of hardware.
- Develop and implement automated manufacturing test sequences in Python that interface with BMS and PLC hardware to validate the functional performance, communication protocols, and safety logic of liquid cooling equipment.
- Test Software Development: Create, validate, release, and maintain test software and scripts that automate the testing process. This software may include code for controlling test equipment, collecting and analyzing data, and generating test reports.
- Test Sustaining: Support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs)
- Documentation: Maintain comprehensive documentation of test procedures, specifications, and Infrastructure
- Collaboration: Work closely with cross-functional teams, including hardware engineers, manufacturing engineers, controls engineer, and quality assurance personnel, to ensure alignment on testing requirements and quality standards
- Continuous Learning: Stay updated on the latest advancements in testing technologies, methodologies, and industry best practices to keep manufacturing processes competitive and up to date
- Definition and collaboration on overall test infrastructure and application architectures
How will you get here?
Education:
- BS degree in Electrical/Computer Engineering, Computer Science or related field is required
Experience:
- 5-8 years’ experience in a software manufacturing test development/sustaining with enterprise server, storage or networking products is required
- 10+ years of relevant experience in a software manufacturing test development/ sustaining with enterprise server, storage or networking products and some college coursework in lieu of a 4- yr. degree, will be considered
- Excellent verbal and written communication skills is required
Knowledge, Skills, Abilities:
- Expertise in the following programming/scripting languages: Python, Java, BASH. C, C++, experience a plus
- Linux development expertise with a solid understanding of its fundamentals: CentOS/Ubuntu
- Python for hardware automation, with a deep understanding of industrial communication protocols (Modbus, BACnet, or Ethernet/IP) and the ability to interpret P&IDs and electrical schematics for cooling systems; experience in designing physical test stations and sensor integration is highly preferred.
- Expertise in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare
- Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
- Experience with code versioning tools (Git preferred)
- Strong knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Ability to travel up to 10% globally as required
Remote working/work at home options are available for this role.
**This position supports hybrid work schedule depending on organization needs.**
How will you make an impact? –
Jabil is seeking a Sr. Software Test Development Engineer who will directly contribute to the transformative growth within our Enterprise and Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. The Software Test Development Engineer play a vital role in ensuring the quality and reliability of hardware products, contributing to the overall success of the manufacturing process and customer satisfaction. You will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
What will you do? –
- Test System Development: Design and develop test systems and procedures for manufacturing processes. This includes creating test plans, test cases, and test scripts to assess the functionality and performance of hardware components or devices such as motherboard, memory, CPU, storage (SSD, HDD, NVMe) and PCIE devices (NIC, GPU, Mezz cards, RAID cards)
- Test Software Development: Create, validate, release, and maintain test software and scripts that automate the testing process. This software may include code for controlling test equipment, collecting and analyzing data, and generating test reports
- Test Sustaining: Support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs)
- Documentation: Maintain comprehensive manufacturing server (L10) and rack (L11) documentation of test procedures, specifications, and Infrastructure
- Collaboration: Work closely with cross-functional teams, including hardware engineers, manufacturing engineers, and quality assurance personnel, to ensure alignment on testing requirements and quality standards
- Continuous Learning: Stay updated on the latest advancements in testing technologies, methodologies, and industry best practices to keep manufacturing processes competitive and up to date
- Definition and collaboration on overall test infrastructure and application architectures
How will you get here? -
Education:
- BS degree in Electrical/Computer Engineering, Computer Science or related field is required
Experience:
- 5-8 years’ experience in a software manufacturing test development/sustaining with enterprise server, storage or networking products is required
- 10+ years of relevant experience in a software manufacturing test development/ sustaining with enterprise server, storage or networking products and some college coursework in lieu of a 4- yr. degree, will be considered
- Excellent verbal and written communication skills is required
Knowledge, Skills, Abilities:
- Expertise in the following programming/scripting languages: Python, Java, BASH. C, C++, experience a plus
- Linux development expertise with a solid understanding of its fundamentals: CentOS/Ubuntu
- Expertise with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
- Expertise in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare
- Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Arista CloudVision is a plus
- Experience with code versioning tools (Git preferred)
- Strong knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Ability to travel up to 10% globally as required
Preferred Qualifications:
- MS preferred
- Experience working in a multi-site and multi-cultural environments is a plus
Remote working/work at home options are available for this role.
Jabil is seeking a Senior Manager, Manufacturing Test Development for our Austin, TX location who will directly contribute to the transformative growth within our Intelligent Infrastructure division by applying unique and innovative approaches to developing end customer product solutions.
You will be responsible for managing the technical direction of Rack scale test software and integration development programs through the lens of the customer, factory, and services. You will also be responsible for partnering and collaborating with Hyperscale & AI customers, strategic suppliers, internal engineering, product management, program management, manufacturing, test and quality teams to ensure your products meet the rigorous standards and performance expectations of Jabil’s world-class manufacturing environments and our customers.
What can you expect to do?
LEADERSHIP RESPONSIBILITIES
- Responsible for ensuring the delivery of all manufacturing test solutions for new and sustaining programs for rack-scale AI/ML and GPGPU and hardware accelerator-based server and storage platforms.
- Accountable for all onsite customer delivery commissioning tests as an extension of the manufacturing test capability.
- Strong ability to organize teams and drive the solution for multiple, complex problems cross-functionally and within various areas of technical expertise (hardware, software, firmware, performance, interoperability, etc.)
- Charged with ensuring the right level of execution discipline and engineering rigor is applied to all technical program deliverables – must lead by example.
- Empowered to make key decisions with respect to quality and features that may impact customer experience.
- Capable of influencing individuals, teams and executives to the level necessary to support delivery of programs within schedule, scope and budget boundaries.
- Able to understand how technical decisions impact the broader business, factories and customers and use these insights to lead the broader organization to optimized outcomes.
- Must be extremely detailed oriented while at the same time able to communicate complex issues in simple, actionable terms at all levels within the organization.
- Must possess a strong balance of technical skills, experience-based judgment and business acumen in all execution and decision-making activities.
- Strong ability to develop, grow and maintain healthy interpersonal relationships with peers, team members, executive leadership, customers and external partners at all times.
- Provide thought leadership and direct engineering support to multiple manufacturing sites in the areas of product, component and supplier expertise.
- Exchange knowledge and information with other Jabil facilities to ensure best practices are both shared and implemented throughout the Jabil organization.
- Guide technical and operational teams towards the successful resolution of complex and/or systemic product, process and material issues through the application of rigorous analytical methods.
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines).
FUNCTIONAL RESPONSIBILITIES
- Primary technical interface for manufacturing rack test development efforts from concept through delivery.
- Own driving resolution of all issues regarding test solutions aligned with critical path.
- Reviewer and approver of technical risks, and contingency/mitigation plans.
- Can review and provide input to material plans, test plans, test reports, lessons learned.
- Owns preventative actions so gaps in E2E process or capability are addressed long-term.
- Accountable for managing manufacturing technical and quality excursions through indirect coordination and hands-on engineering analysis as it pertains to your test deliverables.
- Provide technical and product subject matter expertise to the factories and customers.
- Lead highly technical and innovative RFI/RFQ responses supporting new strategic and recurring business opportunities.
KNOWLEDGE REQUIREMENTS
- Strong technical program management skills. Able to lead and direct a broad cross-functional global team.
- Exceptional knowledge and experience regarding product development processes and tools.
- Experience and deep level of understanding of server, storage, networking and GPGPU and PCIe-based accelerator architectures.
- Working knowledge of OS, driver, firmware and hardware architecture, device interactions and ability to leverage expertise to determine root cause that lead to optimized solutions.
- Deep experience in process development and process improvement. Able to lead the development of complex processes spanning multiple functions and areas of expertise.
What is the experience needed to be successful in this role?
- BS degree in Electrical/Computer Engineering, Computer Science or related field is required; MS is preferred.
- 8+ years' experience in a software or hardware product development environment with enterprise server, storage or networking products is required.
- Excellent verbal and written communication skills.
- Prior experience directly or indirectly managing engineering and/or development teams.
- Experience managing remote, multi-national and geographically dispersed development teams.
- Domestic and/or international travel, up to 30%, may be required.
Benefits Package with Jabil
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Competitive Base Salary
- Annual Bonus
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K Match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Remote working/work at home options are available for this role.
**This position supports hybrid work schedule depending on organization needs.**
Software Test Development Engineer who will directly contribute to the transformative growth within our Enterprise and Infrastructure division by applying unique and innovative approaches to solving problems within a large-scale software production environment. The Software Test Development Engineer play a vital role in ensuring the quality and reliability of hardware products, contributing to the overall success of the manufacturing process and customer satisfaction. You will be responsible for contributing to the end-to-end architecture, definition, development and production deployment of production software applications and infrastructure spanning multiple customers and manufacturing regions. You will also be responsible for interfacing with internal engineering, manufacturing and quality teams and our end customers to ensure your software deliverables meet the rigorous standards of Jabil’s world-class manufacturing environments.
Test System Development: Design and develop test systems and procedures for manufacturing processes. This includes creating test plans, test cases, and test scripts to assess the functionality and performance of hardware components or devices such as motherboard, memory, CPU, storage (SSD, HDD, NVMe) and PCIE devices (NIC, GPU, Mezz cards, RAID cards)
Test Software Development: Create, validate, release, and maintain test software and scripts that automate the testing process. This software may include code for controlling test equipment, collecting and analyzing data, and generating test reports
Test Sustaining: Support and maintenance for the manufacturing server (L10) and rack (L11) level test software and infrastructure deployed at our production facilities, including the implementation of minor system configuration changes (new IPNs)
Maintain comprehensive manufacturing server (L10) and rack (L11) documentation of test procedures, specifications, and Infrastructure
Collaboration: Work closely with cross-functional teams, including hardware engineers, manufacturing engineers, and quality assurance personnel, to ensure alignment on testing requirements and quality standards
Continuous Learning: Stay updated on the latest advancements in testing technologies, methodologies, and industry best practices to keep manufacturing processes competitive and up to date
Definition and collaboration on overall test infrastructure and application architectures
BS degree in Electrical/Computer Engineering, Computer Science or related field is required
5-8 years’ experience in a software manufacturing test development/sustaining with enterprise server, storage or networking products is required
~10+ years of relevant experience in a software manufacturing test development/ sustaining with enterprise server, storage or networking products and some college coursework in lieu of a 4- yr. Expertise in the following programming/scripting languages: Python, Java, BASH. C, C++, experience a plus
Linux development expertise with a solid understanding of its fundamentals: Expertise with hardware and API solutions for controlling, managing and stressing L10 devices (servers, network and storage SSDs, NVMe): IPMI, Redfish, mprime, FIO, Linpack, ptugen, memtester
Expertise in the creation and configuration (DHCP, PXE boot, nginx) of Virtual Machines (VMs) using VMWare
Expertise with leading edge networking systems, hardware, software and protocols including but not limited to enterprise ethernet datacenter switching/routing L1, L2, and L3 (BGP, DHCP Relay, ECMP). Strong knowledge of professional software engineering practices for the complete software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Ability to travel up to 10% globally as required
Experience working in a multi-site and multi-cultural environments is a plus
Remote working/work at home options are available for this role.
At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.
Position Overview
The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.
Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.
This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..
Responsibilities include but are not limited to:
Maintenance and System Support (60%):
Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.
Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.
Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.
Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.
Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.
Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.
Manage team SLA adherence to ET department standards.
Develop and maintain technical documentation and training materials of system processes
System Enhancements and Optimization (40%):
Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)
Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.
Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.
Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.
Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.
Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions
Other duties:
Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies
Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.
Develop and communicate the requirements plan.
Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.
Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.
Manage the requirements approval, baseline, solution validation and change management activities.
Finalize and archive all requirements related documentation.
Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.
Qualifications
Bachelor's Degree or an equivalent combination of education and directly related work experience required.
In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.
Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.
Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
Project management experience with demonstrated ability to multi-task and prioritize.
Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.