Information Technology For Development Jobs in Frederick Weld County Co Remote
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The RN Infection Preventionist evaluates the quality of resident care and outcomes as they relate to Healthcare Acquired Infections (HAI) and Community Acquired Infections (CAI) in accordance with all applicable laws, regulations, and Life Care standards. Collects, prepares, and analyzes HAI data. Presents infection data and makes recommendations for actions. Monitors associate compliance with infection control standards through use of barriers and infection prevention measures. Prepares and presents education for the staff, residents, and families. Serves as a resource to all departments and personnel.
Education, Experience, and Licensure Requirements
- Nursing diploma (associate's or bachelor's degree in nursing)
- Licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good
standing throughout employment.
- CPR certification upon hire or obtain during orientation. CPR certification must remain current during
employment.
- Specialized IPC training beyond initial professional training or education prior to assuming the role. If a
facility's resident population changes, the IP should re-evaluate their knowledge and skills and may need to obtain additional
training for the change in the facility’s scope of care.
- Prior experience with geriatrics preferred
- Certifications or training per State requirements (e.g., Certified TB Nurse)
Specific Job Requirements
- Serves as designated associate responsible for monitoring Public Health Advisories from local, state, and federal agencies
including the CDC
- Serves as the on-site IPC for COVID-19 prevention and response activities, in accordance with current CDC
recommendations
- Works onsite at the physical facility. May not be an off-site consultant or perform the IP work at a separate location such as a
corporate office or affiliated short term acute care facility
- Holds responsibility for the development and accountability of the Antibiotic Stewardship Program
- Maintains a current knowledge of infection control trends, methodologies, and employee health practices
- Performs work within the scope of his/her license
- Make independent decisions when circumstances warrant such action
- Knowledgeable of Infection Prevention and Control practices and procedures as well as the laws, regulations, and
guidelines governing nursing functions in the post-acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the Infection
Prevention and Control Program
- Perform proficiently in all applicable competency areas
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of
Conduct and other appropriate compliance training
An Equal Opportunity Employer
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:
Providing daily supervision and mentorship
Managing household routines and student schedules
Administering medications and ensuring student wellness
Driving students to activities, as well as planning and actively engaging in developmental and recreational activities with students
Leading daily devotions and accompanying students to Sunday Chapel
Overseeing budgeting and household reporting
Upon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off. On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.Benefits include:
Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)
Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savings
Relocation assistance and paid training provided
Paid time off provided at designated times throughout the year
Qualifications:
Qualifications include:
Experience working or volunteering with youth
This is a two-person role for couples legally married for at least two years
Both spouses must be age 27 or older
No more than three dependent children may reside in the student home
Commitment to a smoke-free and weapon-free campus; no alcohol permitted while on duty
Pet limitations: only fish and one dog of approved breeds allowed
Valid U.S. driver’s license and ability to become certified to drive student home vans
Comfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)
High school diploma or GED required
Ability to lift to 50 lbs.
Demonstrated integrity and professionalism; MHS staff serve as role models for students
This is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
*Please note before applying for this position, you must hold an active license to treat in Occupational Therapy in addition to any other degrees or certifications.*
Job Summary:
The Certified Occupational Therapist Assistant at Cherrelyn Healthcare Center will work closely with our patients and Occupational Therapists to provide rehabilitative care and improve quality of life. This is a full-time, individual contributor role in Littleton, Colorado that offers a competitive salary of $33 to $35 per hour and a comprehensive benefits package. As a Certified Occupational Therapy Assistant, you will play a vital role in helping our patients achieve their goals and regain their physical strength and mobility.
Compensation & Benefits:
As a valued member of our team, we offer a competitive salary of $33 to $35 per hour, paid bi-weekly. In addition, we provide a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, retirement savings plan, and more.
"Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees." - Evrett Benton, CEO
If you are looking for a company and team that understands the value of people, then look no further!
Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us.
Cherrelyn Healthcare Center, a Stellar Senior Living Community, is a 176-bed skilled nursing facility located in Littleton, CO. We have been operating for over 50 years and are looking for an individual to continue the tradition of the best in care for our residents.
Responsibilities:
• Assist Occupational Therapists in providing rehabilitative services to patients under their care.
• Help patients with exercises and activities to improve strength, balance, and mobility.
• Observe and document patients' progress and report to the Occupational Therapist.
• Instruct patients and family members on proper techniques for exercises and equipment use.
• Communicate with other healthcare professionals to coordinate patient care.
• Maintain clean and organized treatment areas.
• Adhere to all healthcare and safety standards.
• Participate in regular training and educational opportunities to enhance job knowledge and skills.
Requirements:
• Associate's degree in Occupational Therapy Assistant program.
• State licensure as a Certified Occupational Therapy Assistant.
• Minimum of 1 year of experience as a Occupational Therapy Assistant.
• Strong attention to detail and excellent communication skills.
• Ability to work independently and in a team environment.
• Knowledge of physical therapy techniques, principles, and practices.
• Physical stamina to assist patients with mobility and perform repetitive tasks.
• Ability to lift and move equipment and assist patients with physical activities.
EEOC Statement:
Cherrelyn Healthcare Center is an equal opportunity employer and strives to create an inclusive and diverse workplace. We do not discriminate against individuals based on race, color, gender, gender identity or expression, sexual orientation, religion, national origin, age, disability, genetic information, or any other legally protected status. We value diversity and believe that it contributes to a more enriching and productive work environment. All qualified applicants will receive consideration for employment without regard to their protected status.
*Please note before applying for this position, you must hold an active license to treat in Occupational Therapy in addition to any other degrees or certifications.*
*Please note before applying for this position, you must hold an active license to treat in Occupational Therapy in addition to any other degrees or certifications.*
Job Summary:
The Licensed Occupational Therapist at Cherrelyn Healthcare Center will work closely with our patients and the therapy department to provide rehabilitative care and improve quality of life. This is a full-time, individual contributor role in Littleton, Colorado that offers a competitive salary of $45 to $48 per hour and a comprehensive benefits package. As a Licensed Occupational Therapist, you will play a vital role in helping our patients achieve their goals and regain their physical strength and mobility.
Compensation & Benefits:
As a valued member of our team, we offer a competitive salary of $45 to $48 per hour, paid biweekly. In addition, we provide a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, retirement savings plan, and more.
"Our supreme goal is to do and be the best in all we undertake, and to provide a Stellar life for our residents, their families and our employees." - Evrett Benton, CEO
If you are looking for a company and team that understands the value of people, then look no further!
Stellar Senior Living is a premier assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and are looking for top talent to join our team and continue the journey with us.
Cherrelyn Healthcare Center, a Stellar Senior Living Community, is a 176-bed skilled nursing facility located in Littleton, CO. We have been operating for over 50 years and are looking for an individual to continue the tradition of the best in care for our residents.
Responsibilities:
• Providing rehabilitative services to patients under their care.
• Help patients with exercises and activities to improve strength, balance, and mobility.
• Observe and document patients' progress.
• Instruct patients and family members on proper techniques for exercises and equipment use.
• Communicate with other healthcare professionals to coordinate patient care.
• Maintain clean and organized treatment areas.
• Adhere to all healthcare and safety standards.
• Participate in regular training and educational opportunities to enhance job knowledge and skills.
Requirements:
• Associate's degree in Occupational Therapy Assistant program.
• State licensure as a Licensed Occupational Therapy Assistant.
• Minimum of 1 year of experience as a Occupational Therapist.
• Strong attention to detail and excellent communication skills.
• Ability to work independently and in a team environment.
• Knowledge of physical therapy techniques, principles, and practices.
• Physical stamina to assist patients with mobility and perform repetitive tasks.
• Ability to lift and move equipment and assist patients with physical activities.
EEOC Statement:
Cherrelyn Healthcare Center is an equal opportunity employer and strives to create an inclusive and diverse workplace. We do not discriminate against individuals based on race, color, gender, gender identity or expression, sexual orientation, religion, national origin, age, disability, genetic information, or any other legally protected status. We value diversity and believe that it contributes to a more enriching and productive work environment. All qualified applicants will receive consideration for employment without regard to their protected status.
*Please note before applying for this position, you must hold an active license to treat in Occupational Therapy in addition to any other degrees or certifications.*
We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.
As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.
At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.
Location: Atlanta (Hybrid)/US (remote)
What You’ll Do
As our Sales Representative, you’ll be on the front lines driving our growth:
- Prospect, pitch, and close deals for our AI technology solution such as our chatbot
- Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
- Represent Commercient at meetings, demos, and events across the US
- Gather insights from the market to help shape our product and sales strategy
- Hit and exceed sales targets while growing your career in a fast-moving company
- Travel to several conferences per year in the US
Who You Are
- Sales hunter with a passion for building relationships and closing deals
- Energetic, ambitious, and motivated by results
- AI enthusiast who likes to learn about AI and stays current with the trends
- Comfortable meeting clients and thriving in a dynamic, less-structured environment
- Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
- 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
- Familiarity with Salesforce, HubSpot, or ERP ecosystems
- Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
- Consultative, high-EQ selling style with technical curiosity
- Comfortable engaging at C-level and VP-level
- Self-starter with strong pipeline discipline and storytelling ability
- Excited about shaping a next-generation AI sales motion
- Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
- Comfortable working independently in a remote team environment
- Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.
Not for you if: you dislike rejection or ambitious goals.
Why Join Us?
- Be a key player in our expansion — your impact is direct and visible
- Work closely with founders and an international team
- Learn and grow in a tech-driven, fast-moving environment
- We have an engaging, collaborative culture focused on succeeding together
Compensation & Perks
- Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
- Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
- Comprehensive Benefits Package
- 401k program with generous company match
- PTO
- Hybrid role based in Atlanta, GA with fully remote option for US-based candidates
About Commercient
Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.
Why Work With Us
- Work remotely with a diverse, supportive, and fun global team
- Be part of an innovative company that embraces cutting-edge technology
- Enjoy learning and development opportunities to grow your career
- Flexible work-life balance and an environment where ideas thrive
Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.
Remote working/work at home options are available for this role.
Manhattan Active WMS Tech Analyst Direct Hire Remote
Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.
You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.
What You’ll Do
- Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
- Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
- Create, deploy, monitor, and manage MAWM extension packs using ProActive
- Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
- Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
- Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
- Collaborate with IT, QA, and business teams on test planning and execution
- Produce and maintain technical documentation, including:
- Configuration and extension specifications
- System architecture diagrams
- Integration mappings and API documentation
- Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals
What You Bring
- Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
- 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
- Proven experience deploying and managing MAWM extensions using ProActive
- Strong expertise in:
- Manhattan Configuration Tools & Config Director
- API development and integration (REST, JSON/XML)
- Postman scripting and testing
- Experience integrating MAWM via MIF with external systems (ERP, TMS)
- Solid understanding of warehouse operations and supply chain processes
- Excellent analytical, problem‑solving, and troubleshooting skills
- Strong communication skills with the ability to work calmly and effectively under pressure
Nice to Have
- Experience supporting distribution centers or warehouse environments, especially in:
- Food & Beverage
- Pharmaceuticals or other regulated industries
Why This Role
- 100% remote opportunity (within select states)
- Direct impact on enterprise‑level warehouse technology
- Collaborative, cross‑functional environment
- Opportunity to work deeply with a modern Manhattan Active platform
Remote working/work at home options are available for this role.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.
Job Summary Builds relationships with Financial Advisors and internal partners.
Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.
Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.
Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.
Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.
​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.
​ Demonstrates continuous learning through the early adoption of new ways of underwriting.
​ Develops proficiency with Reinsurance programs and determining where to best place a case.
Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.
Provides active case and requirement management and provides customized service with guidance.
​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.
​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.
Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.
Discusses cases with peer reviewers with medical and technical staff, as needed.
​ Understands and meets all quality, service, and production goals​.
Solves issues & escalations, with guidance as needed.
​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.
​Participates in other projects as needed.
Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.
1.5 years of traditional underwriting experience.
Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.
Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.
Proficient in computer skills and using various software packages.
Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.
Highly organized with the ability to establish priorities and meet deadlines.
Displays agility to manage multiple tasks​ and adapt in a changing work environment.
#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.
Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.
Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.
Account Assistance: Help clients in connecting/linking external accounts on the consumer website.
Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.
Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.
Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.
Multi-tasking: Perform multiple job functions to support service levels and service level agreements.
Qualifications Associate's degree in business or related field or equivalent combination of education and experience.
Minimum of 2 years related customer service experience with proven customer service skills.
Advanced written and verbal communication skills.
Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.
Strong organizational skills with the ability to prioritize tasks.
Strong problem-solving skills and ability to provide options.
Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.
Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.
This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.
It’s why we share the salary range for most of our roles.
However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.
The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.
Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.
We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.
You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.
Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.
The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.
Key Requirements: Strong experience in Salesforce with deep platform knowledge.
Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.
A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).
Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.
Salesforce certifications are helpful and considered an advantage.
Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
