Information Technology For Development Jobs in Florida

Job Title: SAP Cutover Manager (S/4HANA)

Location: Jacksonville, FL | Travel Required: Up to 75%

Employment Type: Full-Time / Contract

Job Summary

We are seeking an experienced SAP Cutover Manager to lead and coordinate the transition from legacy systems to SAP S/4HANA during enterprise transformation initiatives. This role is responsible for planning, managing, and executing all cutover activities leading up to and during system go-live. The ideal candidate will have strong experience with SAP implementations, data migration, and Procure-to-Pay (P2P) processes, and will serve as the central point of coordination between functional, technical, and business teams during critical deployment phases.

The position is aligned with our Jacksonville, FL office and requires up to 75% travel depending on project needs.

Key Responsibilities

Cutover Planning & Strategy

• Develop and manage a detailed cutover strategy and execution plan, including comprehensive cutover checklists and hour-by-hour activity timelines.
• Define system downtime windows, migration schedules, validation activities, and go-live readiness checkpoints.
• Identify dependencies, risks, and mitigation strategies across project workstreams.

Mock Cutovers & Rehearsals

• Lead mock cutovers / dress rehearsals to test the cutover plan and validate timing and sequencing of activities.
• Refine procedures based on rehearsal outcomes and ensure team readiness for go-live.

Cross-Functional Coordination

• Coordinate across technical teams (ABAP, Basis, security, data migration) and functional teams (Finance, Procurement, Supply Chain) to ensure tasks are executed in the correct sequence.
• Manage system transports, configuration readiness, and deployment dependencies.

Data Migration Oversight

• Oversee migration of master data (Vendors, Materials) and open transactional data (Open Purchase Orders, Invoices) into SAP S/4HANA.
• Ensure proper extraction, transformation, and loading (ETL) processes using tools such as LSMW or LTMC.
• Coordinate data validation and reconciliation with business stakeholders.

Go-Live Execution

• Direct cutover activities during the go-live window, ensuring tasks are completed according to the approved plan.
• Monitor progress, track issues, and escalate risks as needed.
• Facilitate command center or war-room coordination during deployment.

Hypercare & Stabilization

• Support post-go-live hypercare activities, including issue tracking, coordination of fixes, and transition to steady-state operations.
• Work with business and technical teams to stabilize the environment and ensure adoption.

Required Qualifications

• 8+ years of experience in SAP implementations or ERP transformation programs.
• Proven experience managing cutover activities for SAP S/4HANA deployments.
• Strong understanding of Procure-to-Pay (P2P) business processes.
• Experience coordinating across multiple SAP teams and stakeholders.
• Familiarity with SAP data migration tools such as LSMW or LTMC.
• Strong project management, organizational, and communication skills.

Preferred Qualifications

• Experience with SAP S/4HANA greenfield or brownfield implementations.
• Background in SAP Project Management or Program Management.
• PMP, SAP Activate, or similar certifications are a plus.

Travel Requirements

• Up to 75% travel depending on project phase and deployment schedule.

Location

• Jacksonville, FL

Baer is looking for SAP SuccessFactors Employee Central Payroll (ECP) Manager for a 6+ month project located in West Palm Beach, FL

Title: SAP SuccessFactors Employee Central Payroll (ECP) Manager

Location: Hybrid – West Palm Beach, FL

Duration: 6 months Contract-to-Hire

Rate: All-inclusive

Alignment: W2

Overview

The SAP SuccessFactors Employee Central Payroll (ECP) Manager is responsible for the configuration, maintenance, optimization, and long-term scalability of the SAP SuccessFactors ECP system. This role serves as the primary subject matter expert (SME) for payroll technology, ensuring accuracy, compliance, and system integrity across all payroll processes.

You will lead complex system initiatives, guide junior team members, and collaborate with Payroll, HR, and IT leaders to align payroll technology with business objectives.

Key Responsibilities

• Lead the design, configuration, and optimization of SAP SuccessFactors ECP solutions.
• Configure payroll components including pay components, wage types, calculation rules, schemas, tax models, and garnishments.
• Oversee system enhancements, implementations, and major release cycles from requirements through post-go-live support.
• Ensure data accuracy and troubleshoot integration between Employee Central (EC) and Employee Central Payroll (ECP).
• Serve as the primary contact for ECP-related issues and resolve payroll calculation discrepancies.
• Develop and execute testing strategies for updates, patches, and year-end releases.
• Support payroll compliance including federal, state, and local regulations (e.g., W-2 processing).
• Drive continuous improvement and automation of payroll processes.
• Create system documentation, training materials, and reporting for audit and compliance needs.
• Provide leadership, mentorship, and peer review for payroll system configurations.

Qualifications

• 8+ years of SAP Payroll experience.
• 4+ years of hands-on SAP SuccessFactors Employee Central Payroll (ECP) configuration and architecture experience.
• 2+ years of team leadership experience.
• Strong understanding of EC to ECP integrations.
• In-depth knowledge of U.S. payroll processes and tax regulations.
• SAP SuccessFactors Employee Central Payroll certification.
• Experience with SAP ECC or S/4HANA Payroll.
• Familiarity with other SuccessFactors modules (Employee Central, Time Tracking, Benefits).
• Bachelor’s degree

Company Overview:

Baer provides best-in-class engagement experiences for our consultants. Our job requirements are carefully vetted and are typically associated with pivotal programs offering tremendous opportunities to expand your skills leveraging the latest solutions.

Baer is an equal opportunity employer including disability/veteran.

ALL OPEN JOBS

**Requires local to Fort Lauderdale area- on-site position

Job Summary: CareCloud is seeking a results-driven, experienced Revenue Cycle Management (RCM) Sales Executive to join our growing commercial team. This is a quota-carrying, hunter-oriented role responsible for driving new business and expanding CareCloud's RCM and SaaS solutions footprint across healthcare provider organizations.

The ideal candidate brings at least 3 years of direct RCM sales experience, a deep understanding of medical billing, coding, and revenue cycle workflows, and a track record of closing mid-market and enterprise deals in the healthcare technology space. This role is based full-time at CareCloud's Broward County, FL office and requires collaboration with Internal Solutions, Operations, and Marketing Teams to develop and close pipeline opportunities.

Education and Experience:

• Bachelor's degree required; degree in business, healthcare administration, or a related field preferred
• Minimum of 3 years of direct RCM sales experience required — candidates without documented RCM sales experience will not be considered
• Experience selling to physician groups, IPAs, MSOs, hospitals, or health systems strongly preferred
• Familiarity with healthcare SaaS platforms, EHR/PM systems, and related technology a strong plus
• Experience selling AI-enabled healthcare solutions or demonstrating AI product capabilities a plus
• Demonstrated proficiency with or willingness to immediately adopt Claude and other AI tools as part of daily workflow

Work Location: In-office, 5 days per week – CareCloud’s Office, Broward County, FL

Travel Requirements: Up to 30% (client visits, industry events, trade shows)

Position - Manhattan WMOS WMS Consultant

Location - Miami, FL (Day-1 Onsite)

Duration - Long Term

Description:

• Hands on configuration of Manhattan WMOS WMS systems.
• Experience supporting or implementing Manhattan WMOS WMS systems preferred.
• Strong proficiency in Oracle SQL for application development. Ability to write complex SQL queries
• Experience analyzing complex system issues, contributing to estimates and making recommendations.
• Knowledge of enterprise hardware platforms such as UNIX and/or Linux servers and Oracle relational databases is a plus.
• Participate in all phases of implementation and production support of applications and components in multi-technology, business-critical systems.
• Gather requirements and design the most accurate and efficient solution possible.
• Analyzing and reengineering repetitive failed processes to drive out risk
• Work closely with development team to ensure that all have an accurate understanding of the solution to limit rework to the minimum.
• Maintain understanding of interface specifications and configuration options.
• Document requirements and solutions according to the business SDLC process.
• Stay up to date on current and future warehouse execution technologies, capabilities, and trends.
• Excellent Communication skills
• Skills in creating presentations and scorecards
• Follow change control methodology in day-to-day activities.
• Provides shift and on-call coverage as needed to support operations under time constraints and pressure.

Thanks & Regards

Darshan Neema

Client Account Manager, KTEK Resourcing

O 832-260-0695 E

W 2277 Plaza Dr. Suite 240, Sugar Land, TX 77479

At Kyra Solutions, we implement business solutions for government workers with best-of-breed technology platforms. Our goal is to improve the effectiveness and quality of work life for state workers in capitals across the U.S. to help better the lives of citizens they serve. State agencies choose Kyra for our dedicated team of experts who ensure the success of every project through client empathy, expert knowledge, and a dedication to value-based outcomes. As Kyra continues to reach new heights nationally, our in-office and remote team members are growing with it. We believe we must and do put our people first to produce the quality our clients expect and deserve. Kyrians are provided a growth track for long-term career success and continuous professional development. If you are looking to make an impact in your community and create a career you can be proud of, we encourage you to apply!

Title: Project Manager/ Business Analyst (On-site & Full-Time)

Location: Tallahassee, FL | Duration: Full Time

Required Skills and Experience

* PMP and/or Prince 2 Certification

* Bachelor s degree in Information Systems, Business, or related field (Master s preferred).

* Exceptional communication, documentation, and stakeholder engagement skills.

* Exceptional ability to lead cross-functional, multi-vendor teams under bureaucratic constraints.

* Strong negotiation and facilitation skills to reconcile IT, policy, and operations interests.

Preferred Certifications

* Salesforce Certified Administrator or Salesforce Business Analyst Certification

* Salesforce Certified Consultant (Public Sector, Service Cloud, or Experience Cloud)

* Certified ScrumMaster (CSM) or SAFe Agile

Roles and Responsibilities

* Lead the end-to-end delivery of Salesforce projects from initiation through deployment and post-go-live support.

* Define project scope, milestones, and deliverables aligned with government timelines and funding cycles.

* Manage project budgets, resource allocations, and risk registers in accordance with PMO or agency standards.

* Implement effective change control and governance to ensure compliance with contracts and SOWs.

* Serve as the primary liaison between government clients, technical teams, and executive sponsors.

* Facilitate stakeholder workshops, requirement sessions, and steering committee meetings.

* Develop user stories, acceptance criteria, and business process documentation in tools such as Jira or Confluence.

* Recommend improvements and assist in backlog grooming for Agile delivery.

* Ensure all documentation and requirements align with government compliance, audit, and reporting standards.

* Prepare status reports, requirement traceability matrices (RTMs), and process diagrams.

* Maintain detailed documentation for system requirements, process flows, and future enhancements.

* Assist in developing training materials and user guides to support end-user adoption and change management efforts.

Why Kyra:

Founded in 1997, Kyra Solutions is a national leader in transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA.

Because of our dedication to our employees, we have won a Best Companies to Work for in Florida 2 years in a row by Florida Trend magazine. Kyra has won other numerous awards including the coveted INC magazine s one of America s Fastest Growing Companies several years in a row. Kyra s commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch. Visit our website for more information. Equal employment opportunity employer.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members’ life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.

• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.

• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.

• Serves as an informal resource for team members.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.

• Developing knowledge of residential construction.

• Working knowledge of estimating losses using Xactimate or similar tools and platforms.

• Demonstrated negotiation, investigation, communication, and conflict resolution skills.

• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.

• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation

• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)

• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)

• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)

• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Proficiency in Xactimate (Level 1 and/or Level 2 certification)

• Experience in a call center environment

• Currently hold an active Adjuster License

• Bachelor’s degree

• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.  

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About the Company:

American Circular Solutions (ACS) is an AI-enabled IT asset disposition (ITAD) and electronics recycling startup launching in Tampa Bay. We combine computer vision sorting, robotic disassembly, and certified data destruction to serve enterprise clients who need compliant, auditable, and sustainable IT asset disposition. We are building the first AI-enabled, military-grade ITAD facility in the Tampa Bay region.

The Opportunity:

We’re looking for a VP of Operations who can build and run our recycling facility from day one. This is a founding-team-level hire — you’ll design the physical operation, lead the R2 certification process, manage the facility buildout, and oversee all processing, logistics, and compliance functions. The ideal candidate comes from the ITAD or electronics recycling industry, has hands-on experience with R2-certified facility operations, and can translate that expertise into building a next-generation AI-enabled processing facility.

You’ll be the operational backbone of the company — the person who ensures that when sales brings in enterprise clients, we deliver flawless execution on data destruction, material processing, chain-of-custody documentation, and regulatory compliance.

Key Responsibilities

Facility & Operations:

• Lead the buildout of ACS’s Tampa Bay processing facility, including site selection, layout design, equipment procurement, and operational workflow configuration
• Design and implement processing workflows for device intake, data destruction, disassembly, material sorting, and commodity output
• Manage the deployment and calibration of AI sorting systems (computer vision, conveyor, robotic disassembly) in coordination with technology vendors (AMP Robotics, EverestLabs, or similar)
• Oversee daily facility operations including receiving, processing throughput, quality control, inventory management, and shipping/logistics
• Hire, train, and manage the operations team: processing technicians, logistics coordinators, warehouse staff, and drivers
• Establish and manage relationships with downstream processors, refiners, and commodity buyers for recovered materials (copper, gold, silver, palladium, rare earths)

Certifications & Compliance:

• Lead the R2v3 certification process from application through audit, ensuring facility, processes, and documentation meet all R2 requirements
• Implement and maintain NIST 800-88 compliant data destruction processes with full digital chain-of-custody tracking
• Manage all environmental compliance (EPA, Florida DEP) including hazardous material handling, reporting, and permitting
• Develop and maintain standard operating procedures (SOPs) for all processing, safety, and compliance functions
• Prepare the facility and processes for future ITAR registration (Year 2 target) for defense/government contracts

Safety & Quality:

• Establish and enforce safety protocols for all facility operations, including hazardous material handling, equipment operation, and ergonomic standards
• Implement quality assurance processes to ensure enterprise SLAs for data destruction verification, processing turnaround, and documentation accuracy
• Manage relationships with insurance carriers, auditors, and regulatory agencies

Target Outcomes (First 12 Months):

• Month 1–3: Facility secured and buildout underway; R2 certification application submitted; initial team of 3–5 processing technicians hired; manual processing capability operational for early revenue
• Month 4–6: AI sorting cell deployed and calibrated; processing throughput ramping; NIST 800-88 compliant data destruction fully operational with digital chain-of-custody
• Month 7–9: R2v3 certification achieved; facility processing 100+ devices/day; downstream commodity relationships established and generating material recovery revenue
• Month 10–12: Facility operating at scale supporting 7–10 enterprise accounts; ITAR registration process initiated; operational costs optimized for profitability trajectory

Qualifications Required:

• 7+ years of operations management experience in ITAD, electronics recycling, e-waste processing, or a closely related environmental services industry
• Direct, hands-on experience with R2 (or e-Stewards) certification processes — ideally having led or significantly contributed to a facility achieving certification
• Deep working knowledge of NIST 800-88 data destruction standards and chain-of-custody documentation requirements
• Experience managing a processing facility: workflow design, throughput optimization, staffing, safety, and quality control
• Familiarity with EPA and state environmental regulations governing electronics recycling and hazardous material handling
• Proven ability to build and lead operations teams (10+ direct and indirect reports)
• Strong project management skills — comfortable managing facility buildout, equipment procurement, and vendor relationships simultaneously

Strongly Preferred:

• Prior experience at a recognized ITAD or recycling operation (Sims Lifecycle Services, ERI, All Green Electronics Recycling, Dynamic Lifecycle Innovations, Iron Mountain, or similar)
• R2 Lead Auditor qualification or direct audit preparation experience
• Experience with AI-enabled or automated sorting/processing systems (AMP Robotics, ZenRobotics, TOMRA, EverestLabs)
• ITAR compliance experience or familiarity with defense contractor requirements
• Florida-specific regulatory knowledge (FL DEP, local permitting)
• Experience at a startup or early-stage company where you built operations from scratch

Compensation:

Base salary competitive with market for VP-level operations leadership in Tampa Bay. Performance-based incentive compensation tied to operational milestones (R2 certification, throughput targets, cost optimization). Meaningful equity stake reflecting the founding-team nature of this role. Specific compensation package will be discussed with qualified candidates.

Why This Role:

• Build a next-generation recycling facility from the ground up — combining your industry expertise with cutting-edge AI sorting technology
• Equity participation in a high-growth venture in the $27.7B ITAD market
• Tampa Bay has no AI-enabled, R2-certified ITAD processor — you’ll be building the first
• Work alongside co-founders with deep industry experience (Iron Mountain background) and technical expertise (former AWS)
• Massive market timing: Windows 10 EOL, corporate AI hardware refresh, and Florida regulatory tailwinds all converging
• Direct line to co-CEOs with real decision-making authority and operational autonomy

• American Circular Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you passionate about customer satisfaction and building long-term customer relationships? Quotewerks is a Florida-based software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software. We are looking for a Customer Success Specialist who is committed to ensuring QuoteWerks customers consistently realize value through our products. This is an on-site position located in Orlando, FL.

We’ll Provide:

• Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
• Salary range of $45,000 - $55,000, plus quarterly bonus opportunities
• A set schedule of 8:45am-5:15pm to help promote work/life balance
• Small team, big impact - your work will directly shape the customer experience and company growth
• Collaborative, supportive culture where your voice matters
• Opportunities for continued growth and learning

What You’ll Do:

• Serve as the customer retention specialist for all existing QuoteWerks customers
• Own renewal outcomes by ensuring customers clearly see and experience the value of QuoteWerks leading up to renewal
• Monitor customer health metrics, usage patterns, and engagement signals to proactively identify and address at-risk accounts
• Develop and execute targeted retention strategies for customers showing signs of churn risk
• Ensure customers are taking advantage of the full range of QuoteWerks products and features, and identify opportunities where other QuoteWerks products may meet their needs
• Gather customer usage data relevant for product development and enhancements.
• Generate QuoteWerks revenue through upsell and cross-sell opportunities
• Work with internal teams to advocate for customer needs, provide feedback, and contribute to continuous product and process improvement

Skills You’ll Need:

• 2-3 years of experience in customer/client success, account management, or a similar customer-facing role (SaaS, technology, and CRM experience strongly preferred)
• 2-3 years of experience in a B2B environment (again, SaaS experience is a plus)
• 2+ years of experience working in a small office environment
• Experience in a high call-volume roll
• Tech savvy with the ability to explain complex concepts in a user-friendly way
• Prior experience managing and optimizing a portfolio of customers and achieving financial goals
• Familiarity with CRM or accounting software is a plus
• Strong business and people skills, including planning, presentation, sales, and business acumen

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here:

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

This posting is for multiple P&C Actuarial Analyst positions on the pricing, indications, and forecasting teams. These roles require experienced analysts to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks.

What you'll do:

• Independently applies actuarial methodologies to complete structured projects (e.g.)

• Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale).

• Identifies and  improves existing processes utilizing actuarial, mathematical, or statistical techniques.

• Proactively resolves technical issues and identifies appropriate issues for escalation.

• Assists others with troubleshooting issues.

• Creates instructions and training materials for actuarial tools and processes.

• Mentors new team members.

• Apply business acumen to provide actionable insights that help solve business problems.

• Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 2 years of actuarial or analytical business experience.

• 3 Casualty Actuarial Society (CAS) exams.

• Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making.

• Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems.

What sets you apart:

• Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.).

• Demonstrated experience with basic actuarial pricing methodologies.

• Demonstrated experience aggregating and analyzing data to solve problems.

• Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders.

• P&C Personal Lines pricing experience.

• Familiarity and experience with industry pricing software such as Earnix.

• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $77,120 - $138,810.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.

• Identifies, confirms, and makes coverage decisions on soft tissue claims.

• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.

• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.

• Provides advice and sets expectations into next steps to members.

• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.

• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.

• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.

• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.

• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.

• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.

• 1 year auto physical damage or total loss experience.

• Ongoing Professional Development with a focus on Insurance.

• Bachelors’ Degree or higher.

• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.