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Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connectionbetween clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, were expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, wed love to meet you.
About the Role
Were seeking Masters-level professionals who feel confident facilitating groups, collaborating closely with therapists, and thriving in a part-time, fully remote telehealth environment.
Clinicians at Charlie Health begin making a difference on day one, working alongside a highly skilled therapy team to translate psychoeducation into meaningful, real-world change for clients. While each team member brings unique strengths and experience, all staff are expected to be fluent across multiple modalities. Our clients face complex behavioral and emotional challenges, and were looking for group facilitators who are deeply aligned with Charlie Healths mission to provide life-saving mental health treatment.
Responsibilities
- Complete all Onboarding requirements within 2 weeks of start date
- Check-in with your assigned Charlie Health Group Quality Supervisor or Group Quality Director at a minimum of 1x/month
- Respond to all email and Slack communication promptly (within 48 hours)
- Review the curriculum aligned to group assignment prior to group start time
- Arrive ~10 minutes early to scheduled group time and facilitate all groups for the entirety of the hour
- Facilitate groups using the current Charlie Health curriculum and best practices
- Facilitate groups across age groups and cohorts, including Integrative curriculum, Support Staffing and Wellness Hour as needed
- Foster client engagement and group cohesion, encouraging client participation and fostering camera-on culture
- Following all operational policies and procedures as indicated by Charlie Health best practices
- Participate in collaborative Therapy Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members
- Collaborate closely with Primary Therapists, Care Experience Specialists and Care Coaches
- Communicate professionally and promptly with all clients, staff, families, agencies, and referents
- Monitor your treatment documentation to ensure all of your notes are completed within required 24 hour timeframe and meet agency and professional standards per DHCS and The Joint Commission standards
- Demonstrate professional ethics, including appropriate boundaries and confidentiality
- Other duties as assigned
Requirements
- Availability to work weeknights (3-8pm MT on Monday to Thursday) and Saturdays
- Masters degree in mental health or related field (see examples below)
- Experience working with diverse age demographics in intensive treatment settings
- Demonstrated proficiency across multiple treatment modalities, with the confidence to thoughtfully integrate them into clinical practice (e.g., DBT, CBT, EMDR; MI certification a plus)
- Strong belief in and advocacy for group-based treatment alongside individual therapy
- Ability to facilitate effective, engaging telehealth sessions
- Reliable high-speed internet connection for client sessions
- Proficiency with cloud-based communication software (Gmail, Slack, Zoom, Dropbox) as well as EMR and outcomes survey software
- Part time, 1099 contractor role
Examples of Master's Degrees (Including but not Limited to):
- Master of Science (M.S.) in Mental Health Counseling
- Master of Social Work (M.S.W.)
- Master of Arts (M.A.) in Marriage and Family Therapy
- Master of Arts (M.A.) in Clinical Psychology
- Master of Science (M.S.) in School Counseling
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
The Provider Experience at Charlie Health:
- Flexibility: Our virtual program allows clinicians the ability to work from home or wherever they are most comfortable.
- Support: All of our clinicians receive support from a full time Admissions, Primary Therapy, and Assessment team so that our clinicians can focus on providing exceptional care to our clients.
- Rewarding Relationships: With a maximum of 8 clients in a group, clinicians have the opportunity to build strong relationships and create sustainable healing
- Efficiency: Providers have access to an AI-powered scribe that streamlines clinical documentation and summarizes key points of client sessions.
Note to Colorado applicants: Applications will be accepted and reviewed on a rolling basis.
Please note that this role is not available to candidates in Illinois.
Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.
Our Values- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & dont give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from , , or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Remote working/work at home options are available for this role.
Position: OB/GYN Full Scope Generalist- Full-Time/Part-time/PRN
Hospital: Crossing Rivers Health
Location: Prairie Du Chein, WI
Benefits:
- Work 5 days a month and enjoy 305 DAYS OFF a year!
- Low volume / High Compensation
- Sign On Bonus Available
- Dependable block scheduling options with excellent work/life balance
- Travel assistance stipend - So no need to relocate!
- W2 Salaried Position
- Medical, dental, vision & Rx benefits
- CME allowance
- 401k retirement plan with employer match
- Medical malpractice insurance with unlimited tail coverage
Responsibilities:
- Join a thriving stable group of physicians in a beautiful rural community
- Dependable 5-day block schedule per month
- Even a mixture of OB & GYN with a mix of clinic and call coverage
- Must be comfortable with major GYN surgery
- Clinic & call coverage M-F, general call coverage Sat & Sun
Job description:
Looking for OB/GYN’s to join our new team at Crossing Rivers Health in Prairie Du Chien, WI This is a full-scope generalist position for both inpatient & outpatient services. OBHG’s Maternal Health Access physicians offer solutions to dramatically improve patient safety and satisfaction by caring for assigned OB & GYN patients who visit women’s clinics within or connected to our partnered hospitals. If you’re an OB/GYN looking to make a difference in the lives of patients while still being able to enjoy a fantastic work/life balance, then this full scope Maternal Health Access Solutions position with OBHG is for you!
If interested in learning more, please use my contact below:
For more information:
Keviesa Barksdale
864-686-5963
Remote working/work at home options are available for this role.
Boeing Defense, Space and Security (BDS) is seeking an Associate Government & Capital Property Specialist to support the Property Management team in Tukwila or Des Moines, Washington.
The Associate Government & Capital Property Specialist will support the lifecycle management of Government Property. Integrating with functional groups across the business and supporting cross functional teams with processes and procedures that support a healthy Property Management System.
This position provides an opportunity to directly support a variety of customers both internal and external to Boeing, including the franchise P-8A Poseidon and KC-46A Pegasus programs. position is in an environment that is often fast-paced and requires the ability to manage competing schedules and be responsive to varied customer needs. To be successful in this role requires customer focus, strong attention to detail, and the ability to learn and implement new skills quickly. Continuous process improvement is critical, and candidates must be able to execute existing processes while proactively identifying ways to improve them.
Position Responsibilities:
Administers the terms of contract provisions that specify the company's obligations to acquire, control, use, care for, report and dispose of property
Assists in performing audits, documenting processes and procedures and investigating and reporting lost or damaged property
Learns to determine property acquisition requirements, product availability and authority to fulfill company, program or contractual obligations
Uses off-the-shelf software or Boeing system tools to manage and communicate property information and to establish property records for company or government property
Maintains accountability from initial acquisition to final disposition by coordinating, preparing and documenting applicable forms to indicate a change of ownership, accountability or location of property in accordance with applicable government regulations, customer contracts or corporate policy
Conducts physical inventory of property and reconciles results to ensure compliance with regulations
Assists in verifying that property records accurately reflect inventory on hand and that equipment servicing requirements are established by responsible organizations
Learns to confirm that service work is scheduled and performed in accordance with applicable government regulations, customer contracts, corporate policy or recommended industry standards
Learns how to determine when property is allowable, reasonable, allocable and utilized in accordance with company or contract requirements
Performs disposition of property identified by company, legal or contractual requirements
Assists with inventory adjustments, liability determinations and title issues
Handles basic property related activities at completion or termination of contract
Basic Qualifications (Required Skills/Experience):
~1+ years of experience collecting and analyzing data from multiple sources, as well as interpreting data and presenting analysis and recommendations to management
~1+ years of experience demonstrating exceptional business, analytical, and problem solving skills
~ Proficiency with Microsoft Office Products such as Outlook, PowerPoint, Excel, and Word
Preferred Qualifications (Desired Skills/Experience):
~1+ year of experience working in a computer based inventory management system or warehouse management system
~ Bachelor’s degree or higher
~ Experience managing Government property
~ Experience working with the US Government acquisition process
~ National Property Management Association (NPMA) Certification
Conflict of Interest:
Successful candidates for this job must satisfy the Company’s Conflict of Interest (COI) assessment process
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies .
Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range: $74,800 – $101,200
Applications for this position will be accepted until Mar. 24, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Remote working/work at home options are available for this role.
Showami is a service that licensed real estate agents use to earn money by assisting with buyer and rental showings, light inspection reports, Open Houses and other real estate tasks. We are seeking licensed real estate agents in Ann Arbor and surrounding areas to assist with various real estate tasks.
Requirements:
You must be a currently licensed real estate agent ( We can help you get licensed )
You must have access to the MLS
You must have experience showing homes in the Ann Arbor area.
You must be able to show homes using an electronic lockbox
Agents will be paid an average of $34 or more per task with the opportunity to receive a tip for a job well done. Often times there are several homes shown to a single client. You will be paid for each home shown.
You can apply for this job if you meet the above requirements.
Showami is not a real estate brokerage. Licensed agents will stay with their current brokerage. We are a service that connects agents and have been called \"The Uber of Real Estate\". We provide Showing Agents and Showing Assistants in Michigan.
To participate you must have full MLS access and the ability to schedule and show homes. In many markets that requires the ability to use an electronic lockbox. (if applicable)
If you are unlicensed, Showami can help. We have access to discount real estate licensing classes and can help refer you to brokerages in your area once licensed.
Respond to this job posting to get more information.
Remote working/work at home options are available for this role.
Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we're committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we've delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.
Job DescriptionRental Reservations Agent Jobs in Orlando, FL – Hiring Immediately
Westgate Resorts is hiring Full-Time Rental Reservations Agents in Orlando, FL with a unique hybrid work model—100% in-office for the first 90 days, then fully remote after training and passing quality checks. This role starts at $16/hr or $16.50/hr for bilingual Spanish-speaking agents, with additional 10% evening differential and 15% weekend differential. As a Rental Reservations Agent, you will handle 40–50 inbound calls per day from Westgate guests, assisting with servicing reservations, general resort questions, reservation questions and collecting payments. This role requires strong communication skills, fast typing, problem-solving ability, and comfort navigating multiple systems at once. We are hiring immediately for the upcoming 4/16 class.
This is a structured call‐center environment with 4 weeks of in-office training (Mon–Fri, 9:00am–5:30pm) followed by 2 weeks of nesting training, both with no time off allowed during the first 90 days. After nesting, the permanent schedule becomes 12:30pm–9:00pm on weekdays (two weekdays off) and a 10:00am–6:00pm weekend schedule. Candidates with hospitality call center experience, sales, collections, front desk, or previous work-from-home success excel in this role. As part of Westgate's commitment to excellence, training includes weekly Gate Assessments, requiring at least 80% performance to advance to the following week of training.
At Westgate Resorts, we live by our core values of Integrity, Passion, and a strong Work Ethic, ensuring every interaction strengthens the guest experience and reflects our standard of service.
What You'll Do
- Handle 40–50 inbound calls per day from guests regarding booking reservations, general questions, payments, and reservation updates
- Provide accurate information on availability, locations, policies, promotions to book or service reservations.
- Navigate multiple systems simultaneously including Rental Console, LMS, SAMS, Loyalty Console, Alveria Dialer, Teams, and SharePoint
- Deliver exceptional customer service and resolve guests concerns with professionalism
- Achieve performance benchmarks across QA, Revenue, call handling, system accuracy, and productivity metrics
- Participate in Gate Assessments during training with an 80% passing requirement
- Maintain excellent written notes and system documentation
- Meet all attendance, punctuality, and schedule requirements, including first‐90‐day restrictions
Qualifications
- High School Diploma or equivalent required
- 4–6 months of sales, customer service, call center, or related hospitality experience preferred
- Bilingual Spanish is a major plus (eligible for $0.50/hr bilingual differential after QA approval)
- Strong verbal and written communication skills
- Fast and accurate typing; ability to work across multiple screens and software programs
- Strong problem solver with a customer-first mindset
- Must be able to commit to no time off during the first 90 days
- Ability to sit for extended periods and occasionally lift up to 15 pounds
- Previous work-from-home experience preferred
Training & Schedule Details (Include in Job Posting)
- New Hire Orientation: 4/16
- Start Date: 4/17 in Ocoee, FL
- Training and Nesting: 6 weeks, Monday–Friday, 9:00am–5:30pm (in-office)
- No time off permitted during first 90 days
- Post‐training schedule:
- Weekdays: 12:30pm–9:00pm (2 days off during the week)
- Weekends: 10:00am–6:00pm
- Shift Differentials:
- After 5pm: +10%
- Weekends: +15%
- Pay $16.00/hr base / Bilingual Pay: $16.50/hr base → higher evening/weekend differential rates
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.
This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Remote working/work at home options are available for this role.
Position: Senior Project Manager
Compensation: $130,000 - $145,000
Location: Fully Remote
Inceed has partnered with a great company to help find a skilled Senior Project Manager to join their team!
Are you ready to lead complex, high-risk projects with executive visibility? As a Senior Project Manager, you'll anticipate risks, elevate delivery maturity, and model leadership across the PMO. This is your chance to make a significant impact and grow in a dynamic environment.
Key Responsibilities & Duties:
- Deliver complex, multi-stakeholder projects with executive visibility
- Anticipate risks and dependencies across projects and domains
- Lead executive-level communications with CIO and senior leaders
- Frame decisions with clear options, impacts, and recommendations
- Mentor Project Managers through influence and example
- Identify opportunities to improve delivery practices and governance
Required Qualifications & Experience:
- Bachelor's degree required
- 8+ years of progressive project management experience
- Demonstrated executive presence and leadership maturity
- PMP strongly recommended
Nice to Have Skills & Experience:
- Master's/MBA preferred
Perks & Benefits:
- This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.
If you are interested in learning more about the Senior Project Manager opportunity, please submit your resume for consideration. Our client is unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Remote working/work at home options are available for this role.
Are you a visual storyteller who loves turning ideas into scroll-stopping digital content? We're looking for an Editorial Content Designer to help shape key visuals and stories for a leading global app marketplace used by millions every day.
This is a freelance opportunity (3 months) supporting a high-profile Product & Design team. You'll collaborate with creatives, project managers, and business partners to concept, design, and deliver impactful visuals that bring editorial stories, app features, and campaigns to life.
This will be fully remote but you must be local to Los Angeles area.
What you'll do
- Own conceptual thinking and creative direction for digital editorial content and features
- Develop and refine design assets for web, digital, and content experiences
- Provide clear art direction and visual guidance for design-based deliverables
- Partner closely with copy and editorial teams to build cohesive stories
- Communicate technical specs and functional requirements to external partners
- Create polished Keynote presentations and decks for internal stakeholders
- Support marketing and PR requests related to app and game content
Who you are
- A constant source of ideas who moves quickly from concept to execution
- A strategic thinker with strong storytelling instincts and user-focused design sensibilities
- Detail-obsessed, organized, and comfortable juggling multiple projects
- Highly collaborative and energized by working with cross-functional teams
- Equally comfortable taking the lead on complex projects or jumping in on quick-turn asks
What you bring
- 4+ years of experience in content, visual, or communication design
- Strong portfolio showcasing digital, social, or editorial content design
- Experience creating visuals for games, apps, entertainment, or related industries
- Background working with third-party IP or promotional campaigns
- Fluency in graphic design, typography, photography, and/or illustration
- Proficiency in Photoshop and Illustrator; motion or additional visual tools are a plus
- Experience managing external vendors, agencies, or artists (briefs, references, storyboards)
- Bachelor's degree in Web, Graphic, Information, Communication Design, or equivalent experience
Remote working/work at home options are available for this role.
Do you have sales experience and Want to start a career as sales insurance agent? Are you willing to train for license (paid by the company? Apply ASAP!
MORNING shift / Hybrid-remote / Direct Hire /No weekends / $68K - $73K annually
Our client, a nationwide insurer providing auto, home, small business, life, and specialty insurance products, is actively hiring. This position will handle inbound calls (warm leads), to assess customer needs, and recommend the best-fit options to customers that have requested quotes online. *There will be no cold calling!!
Type of Hire: Direct hire
Start Date: April 20th
Pay Rate: Pay Rate: $21/hr (negotiable depending experience)+ commissions + benefits
- uncapped performance-based Monthly incentive aprox $25k-30k realistic for the 1st year.
- Incentives based on: Total dollar volume sold, Net new policies sold, Customer satisfaction scores
- Annual pay aprox $68K - $73K annually
- 5% bilingual incentive.
- A competitive benefits package
Location: HYBRID ( 3 days office - 2 days at home) Phoenix, AZ 85085 (must live no more than 25-35 min drive)
Training: hybrid 3 months. M-F8:30am-5:00pm MST.- (M-W in office, Th-F at home).
1 week of New Employee Orientation, 4 weeks of licensing training and self-study, 1 week to pass tests, 2-3 weeks of technical/product knowledge training, and then 4 weeks of pod/nesting training.
- They have to score 90% or higher to pass the licensing tests - 2 chances!!
Post Training Schedule:
- Hybrid, M-W in office and Th-F at home.
- Monday-Friday 6am-5:30pm MST Full-time- 40 hours/week;
- Overtime optional on Saturdays
Duties
- Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls to optimize sales potential.
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Requirements:
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high-energy environment
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent communication skills; Ability to explain complex policy and coverage information in understandable terms
- Must be eligible to obtain non-resident property and casualty license in all required states
Benefits:
- 11 holidays, 19 vacation days
- Onsite gym /Fun Environment - Gift cards, contests, etc
- 401(k)
- Medical, Dental, Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off / Paid Parental Leave
- Tuition Assistance
Remote working/work at home options are available for this role.
The Pharmacy Technician performs department administrative functions that do not require the Pharmacy Managers judgment. Responsible for the administrative and clerical support directly involved with the day-to-day operations of the multiple programs performed by the department. Performs assigned tasks to meet AHP HMO and Pharmacy Department goals.
General Duties/Responsibilities
- Assists with the daily operations of the various Pharmacy Department programs, multiple projects and participate in Plan and regulatory agency audits, as necessary.
- Makes high volume of outbound calls to members, prescribers, and pharmacies in regard to the Adherence program.
- Assists members in refilling their medications and reaching out to the prescriber’s office if a member requires additional refills on their maintenance medications.
- Drafts routine reports and correspondence.
- Supports all CMS required oversight processes of PBM including but not limited to: Rebates, Explanation of Benefit reports, Transition Reports, and Part B vs Part D.
- Responds to inquiries from physicians, members, and pharmacies related to formulary and prescription benefits.
- Retrieves accurate, concise, applicable, and timely drug information.
- Interacts with Plan's contracted PBM to ensure communications and information to other internal Plan departments as applicable.
- Interacts with Plan’s contracted PBM in regard to Prior Authorizations, Overrides and in resolving issues pertaining to member’s medications.
- Makes outbound calls to pharmacies and prescribers to resolve prescription issues such as medication requires Prior Authorization, assist retail/mail order pharmacies in resolving third party rejections, and reviewing daily rejections while ensuring we are CMS compliant.
- Interacts with internal plan departments to address pharmacy related issues.
- Works closely with compliance department to make sure Pharmacy Programs meet the criteria established by CMS.
- Ensures all HMO’s members information is kept confidential according to HIPAA.
- Other duties as assigned.
Job Requirements:
- Required: Minimum 1 year customer experience.
- Preferred: Prior Pharmacy Tech experience in a healthcare setting.
- Required: High School Diploma or GED.
- Preferred: Associates Degree in Pharmacy Tech
- Required: None
- Preferred: Pharmacy Tech school
- Required:
- Knowledge of pharmacy and medical nomenclature/terminology, common medication dosages, trade & generics, and medication therapy application.
- Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
- Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
- Mathematical Skills: Ability to perform mathematical calculations and calculate simple statistics correctly
- Reasoning Skills: Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
- Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
- Preferred: Bilingual - English/Spanish or English/Chinese
- Required: Pharmacy Tech license
- Preferred: Certified Pharmacy Technician
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Physical Functions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1 While performing the duties of this job, the employee is regularly required to talk, hear, and sit; use hands to manipulate office equipment.
2 The employee regularly is required to stand, walk, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
3 The employee frequently lifts and/or moves up to 10 pounds.
4 Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,472.00 - $62,208.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
- DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health’s talent acquisition team, please email
Remote working/work at home options are available for this role.
Associate Director, Online Learning Job Summary:
We’re looking for an Associate Director, Online Learning to join an Association in Washington, DC. This is a contract-to-hire opportunity that will require you to work onsite three (3) days per week. As the Associate Director, you will work in conjunction with departmental leadership to implement the department’s strategic vision and oversight of the Division-wide online and blended learning initiatives and content development. The position requires experience in instructional design and education program development across different modalities, working closely with subject matter experts, procuring, and managing external vendors and partnering organizations, and measuring business impact and effectiveness of deployed learning solutions.
Associate Director, Online Learning Responsibilities:
- Support the Director in executing the department’s vision, strategy, and development of accredited online learning initiatives.
- Lead and support the instructional design team to deliver high-quality online learning programs that meet or exceed departmental performance metrics.
- Recruit and collaborate with psychiatrists, subject matter experts, allied organizations, and internal stakeholders to identify knowledge gaps and develop educational content.
- Manage the full lifecycle of online learning activities, including planning, development, launch, review, and renewal within the Learning Management System (LMS).
- Develop and oversee project plans for online learning initiatives, ensuring milestones, timelines, and budgets are met.
- Ensure all educational activities adhere to accreditation standards, compliance requirements, and quality control processes.
- Track and analyze LMS data and program performance metrics to measure success, identify learner insights, and support strategic planning.
- Produce reports on Learning Center activity and provide required learner and program data to external partners and accrediting organizations.
- Oversee vendor relationships and external solutions to ensure alignment with project objectives, timelines, budgets, and deliverables.
- Develop and maintain standard operating procedures, workflows, and a customer service model that supports efficient team operations and stakeholder support.
- Manage the Online Learning Help Desk and escalation processes to ensure timely resolution of technical and user issues.
- Collaborate with marketing and communications teams to support promotion and outreach for online learning programs.
- Research and recommend best practices and emerging trends in online learning, instructional design, and digital education.
- Supervise and mentor the LMS Administrator and provide coaching and guidance to junior staff members.
- Provide administrative and operational support for committees and other departmental initiatives as needed.
Associate Director, Online Learning Qualifications:
- BA/BS and at least 5-7 years of relevant experience.
- Experience with managing complex projects with demonstrated success in meeting deadlines, managing vendors, and managing related budgets.
- Strong decision-making and problem-solving skills; proven research skills to gather data, best practices, and points of view to ensure sound judgment.
- Experience working in associations industry is preferred.
- Experience with adult educational and/or healthcare programs is preferred.
- Excellent communicator capable of providing leadership to individuals and groups.
- Self-motivated, able to work independently, and shows attention to detail.
- Knowledge of how websites operate (i.e., databases, APIs, and content management systems).
- Demonstrated experience with computer-based and/or software-as-a-service (SaaS) tools such as podcast platforms, Salesforce, HTML, Captivate, Articulate 360 suite of programs, Microsoft 365, Adobe Premiere, Vimeo, Zoom, GoToWebinar, and/or other graphic and media design/production tools.
Remote working/work at home options are available for this role.