Information Technology For Development Jobs in Dania Fl Flexible

2,078 positions found — Page 6

Pre-Analytical Assistant I
Salary not disclosed
Miramar, FL 4 days ago
Title:- Pre-Analytical Assistant I - 1st Shift

Location:- FL_ACHX_10200 Commerce Pkwy, Miramar FL 33025

duration:- 6+ months

Shift:- eastern M-F 6am-230pm


Basic Purpose:


  • Pre-Analytical Assistant I is responsible for general support functions within the Technical Operations Department.


Position Requirements:


  • Minimal data entry skills
  • Good organizational skills
  • Understanding of specimen types related to test(s) ordered.
  • Clinical department requirements with regard to specimen types and quantity needed for each test, specimen handling and delivery.
  • Understanding of compliance regulations related to test ordering which may change on a daily basis
  • Flexibility and a willingness to adapt to change and pursuit of continuous improvement
  • Commitment to fulfilling internal and external customer requirements in the course of carrying out routine position responsibilities
  • Willingness to actively contribute to a team based working environment A Ability and willingness to support the goals of the department with regard to staffing needs on weekends, holidays, on call and overtime
  • Tasks and responsibilities must be performed with confidence, accuracy and in a timely manner
  • Performance task proficiency includes but is not limited to the following manual functions:- sorting- racking- pickup and delivery of specimens to the laboratory- specimen storage [this position might also be trained to run the sorters in archive mode]- centrifugation- aliquoting


Job Accountabilities

1. Demonstrates an ability to learn the job duties assigned to the Pre-Analytical Assistant I, and develops an understanding of how all the functions in Tech Ops and Specimen Processing work together and how they impact Technical departments and result quality.

2. Identifies problems with specimen types, missing information etc., with regard to sorting, racking, centrifuging, delivery, and storage of specimens; is able to resolve or forward information in support of timely problem resolution.

3. Demonstrates an understanding of compliance policies related to test ordering, which requires developing ability to research test order information on translation tables, computer system, and the directory of services.

4. Meets quality and production standards within 6 months of completing training.

5. Completes all required written documentation such that it is understandable to others, legible and within the assigned time frame.

6. Reports to work on time, and follows attendance guidelines; supports the department's performance in the event of coworker absences.

7. Learns additional functions within Tech Ops and Specimen Processing to allow timely progression to the next level.

8. Performs other duties as assigned.

Position Requirements/Environment

1. Handles multiple tasks simultaneously and works in a production environment.

2. Communicates effectively with all levels of staff both verbally and written.

3. Maintains composure while working under pressure.

4. Reflects good judgment at all times when determining what action to take in resolving problems.

5. Adheres to Quest Diagnostics' Core Values, safety, compliance and work process policies and procedures.

6. Works in a biohazard environment, in compliance with all applicable safety requirements.

7. Keeps work area neat and clean; complies with 5S workplace standards.

8. Able to sit, stand or walk for long periods; able to lift up to 50 lbs.; maneuver large carts and/or racks with specimens.

9. Demonstrates strong interpersonal skills that foster a positive working environment.

10. Demonstrates work assignment flexibility and ability to adapt to change.

11. Must have some flexibility with regard to work schedule.

Incumbent should possess the knowledge, skills and experience usually obtained by:

1. High School Diploma or GED.

2. Medical background preferred which includes medical terminology applicable to a clinical laboratory.

3. Previous experience in a production environment preferred.

4. Prefer familiarity with mainframe computers

Additional Job Details:

Heavy production site. Very busy with repetitive tasks. Medical terminology a plus, but not required. If testing samples, will be required to wear lab coat, mask, goggles, gloves, protective wear.

MUST HAVE EXCELLENT UNDERSTANDING OF ENGLISH LANGUAGE BOTH SPOKEN AND WRITTEN

**Bilingual candidates strongly preferred who also speak Spanish. English still must be strong, as well**Position is offered by a no fee agency.
Not Specified
Clinical - LTSS Service Care Manager
🏢 Spectraforce Technologies
Salary not disclosed
Miami, FL 4 days ago

Position Title: LTSS Service Care Manager

Work Location: Candidates must reside within the state of Florida - Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay

Assignment Duration: 3 months, contract to hire

Work Schedule: 8 am - 5 pm EST Mon - Fri

Responsibilities:

Remote Training - 30 days

Involves field-based training where the case managers will get to shadow on their last week (week 5) - hands on experience




  • Working with members in a face-to-face environment
  • This position does have the intent to convert based on performance and eligibility
  • 8-5 Mon-Fri; Monthly and quarterly member contact and will include 80% travel. Remote role. Will require a driver's license.
  • Managing a case load for healthcare members with long-term care needs.
  • Geriatric long-term care
  • Member assessments and notes.
  • Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.
  • Monitor delivery of services and follow-up with members, caregivers, or provider s through in-person visits and telephonic contact
  • Authorize and coordinate referral for services.
  • Ensure provider services are delivered without gaps and identify functional deficiencies in care plans.
  • Assist in coordinating the development of informal or voluntary services to integrate into the member care plan Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services!


Assist members with filing and resolving complaints and appeals



Candidate Requirements

Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience

Preferred: n/a

Licensure
Required: n/a
Preferred: n/a


  • Years of experience required
  • Disqualifiers
  • Best vs. average
  • Performance indicators


Must have:

Case management (2 years)

Strong Microsoft skills

Nice to have

Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual.

  • Previous LTC or Hospice experience
  • Bilingual - Spanish preferred with strong English skills
  • Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147


Previous interview feedback from HM on a general level:


  1. candidates are lacking in answering questions from the team during the interview
  2. Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question
  3. The team needs to ensure the CW can provide adequate and sufficient feedback

Assessments to members will be completed in English - but with that they are looking to ensure comprehension

Best vs. average:

Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player

Someone who is adaptable to change

Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that


  • Top 3 must-have hard skills
  • Level of experience with each
  • Stack-ranked by importance
  • Candidate Review & Selection


1
targeted case management is a good background to have

2
Case management is a great background to have

3
Strong Microsoft skills

Position is offered by a no fee agency.
Not Specified
Laboratory Manufacturing Technician
Salary not disclosed
Sunrise, FL 3 days ago

American Cell Technology is seeking a motivated, detail-oriented Laboratory Manufacturing Technician with hands-on experience culturing stem cells or specifically mesenchymal stem cells (MSCs). This is a unique opportunity to work at the cutting edge of regenerative medicine, contribute to a rapidly growing biotech company, and make a real impact in patients' lives.


In this full-time, in-person role, you'll be responsible for:

  • Primary stem cell isolation and culture expansion
  • Cell characterization and quality control in a GMP-compliant environment
  • Ensuring aseptic technique and documentation compliance
  • Occasional participation in research, protocol development, or internal R&D projects


What We’re Looking For

We’re looking for someone who:

  • Has at least 3 years of hands-on experience culturing stem cells (MSCs strongly preferred)
  • Is comfortable working in a GMP-certified cleanroom or equivalent sterile environment
  • Brings a scientific mindset with strong attention to detail and documentation
  • Demonstrates initiative and enthusiasm for stem cell science
  • Is a team player who will positively contribute to company culture and innovation


Schedule & Work Commitment

  • Full-time, in-person position (Sunrise, FL)
  • Monday–Friday (or other combination of 5 days per week), approx. 44 hours/week
  • Flexibility required for occasional weekend or off-hour work depending on lab needs


Compensation & Benefits

  • Pay: $18.00 – $30.00 per hour (based on experience & performance)
  • Health Benefits: Medical, dental, and vision insurance
  • Retirement: 401(k) with employer match
Not Specified
Phlebotomist I
🏢 Spectraforce Technologies
Salary not disclosed
Miami, FL 4 days ago
Title: Phlebotomist I

Location:-
Miami FL 33184

Duration: 4 Months

Shift/Time Zone:
Monday - Friday: 6:00 am - 2:00 pm.

Saturday: 6:30 am - 10:30 am.

Heavy volume at this site.

Description:


  • The Patient Services Representative I PSR I represents the face of the company to patients who come in, both as part of their health routine or for insights into life defining health decisions.
  • The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.


Job Requirements:


  • Ability to provide quality, error free work in a fast paced environment.
  • Ability to work independently with minimal onsite supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on call and overtime.


Required Education:


  • High school diploma or equivalent REQUIRED Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred Required in California, Nevada, and Washington.


Work Experience:


  • Minimum of 6 months experience REQUIRED.
  • One years phlebotomy experience preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard data entry experience a must.

Position is offered by a no fee agency.
Not Specified
Care Manager (RN)
🏢 Spectraforce Technologies
Salary not disclosed
Fort Lauderdale, FL 3 days ago

Position Title: Care Manager (RN)



Work Location: Region 10 (Broward County)

Region 10, Ft. Lauderdale and Hollywood, are the areas of high need.



Assignment Duration: 3 months, possibilities of extension



Work Schedule: 8:00 a.m. - 5:00 p.m.



Work Arrangement: Remote



Position Summary:

Very tight nit team, we work well together and assist each other every day. Family centered, yet we hold new hires accountable for completion of work and thorough documentation.



Background & Context:

A new contingent/temp worker is needed.



Key Responsibilities:



* Making calls to parents of members to collect annual assessments

* Monthly required update call

* A monthly face-to-face visit and if visit declined a second monthly call or a virtual visit replaces it

* Calling DME companies and providers if a parent states a problem

* Managing difficult parents at times

* Good communication skills

* EXCELLENT documentation



Qualification & Experience:



* Required: ASN

* Preferred: BSN

* Required: RN

* Years of experience required: 2 years pediatric experience required

* Computer savvy

* Computer/Microsoft savvy

* Ability to perform face to face visits

* Field visits required



Working Conditions & Physical Demands (If Applicable):



* Does this position require a Driver's License to complete the necessary job functions for this role (E.g. Driving to member visits, hospital or provider facilities, sales)? Yes

* Does this position require a clinical license or a certification to do the job: Yes - RN



Additional Information (If Applicable):



* Must pass background check and fingerprinting

* Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

* Sub-contracting is not permitted

* Contacting a hiring leader directly about a requisition or hiring need is not permitted

* All contractors must sign a Temporary Worker Acknowledgement which must then be uploaded into Beeline by the vendor during the background check acceptance



Education/Certification
Required: ASN
Preferred: BSN

Licensure
Required: RN
Preferred:

Years of experience required: 2 years pediatric experience required

Disqualifiers: Poor documentation, not enough pediatric experience (PICU, NICU, home health, etc.)

Additional qualities to look for: Computer savvy


  • Top 3 must-have hard skills stack-ranked by importance


1
2 years pediatric experience

2
Computer/Microsoft savvy

3
Ability to perform face to face visits





4
Field visits required.

Position is offered by a no fee agency.
Not Specified
Account Executive (B2B SaaS, AI Solutions | Hybrid Atlanta / Remote US)
✦ New
Salary not disclosed

We’re hiring a B2B SaaS Account Executive to drive growth for our AI-powered solutions used by growing and enterprise businesses.


As an Account Executive at Commercient, you’ll own the full sales cycle for our AI automation and chatbot solutions, from prospecting and demos to closing complex B2B SaaS deals. You’ll work directly with customers to understand real business problems and translate cutting-edge AI—LLMs, intelligent automation, and ERP–CRM integrations—into practical, high-impact outcomes. This is a SaaS sales role for someone excited to sell sophisticated AI technology, engage senior stakeholders, and help shape the next generation of AI-driven sales motions.


At Commercient, you’ll own the full sales cycle, working directly with decision-makers to understand business challenges and position high-impact solutions that combine ERP, CRM, and AI capabilities.


Location: Atlanta (Hybrid)/US (remote)


What You’ll Do

As our Sales Representative, you’ll be on the front lines driving our growth:

  • Prospect, pitch, and close deals for our AI technology solution such as our chatbot
  • Build and nurture strong client relationships with Salesforce, HubSpot, Zoho, etc.
  • Represent Commercient at meetings, demos, and events across the US
  • Gather insights from the market to help shape our product and sales strategy
  • Hit and exceed sales targets while growing your career in a fast-moving company
  • Travel to several conferences per year in the US


Who You Are

  • Sales hunter with a passion for building relationships and closing deals
  • Energetic, ambitious, and motivated by results
  • AI enthusiast who likes to learn about AI and stays current with the trends
  • Comfortable meeting clients and thriving in a dynamic, less-structured environment
  • Bachelor’s degree or equivalent experience in Sales, Business Development, or related fields (optional if you have killer sales results!)
  • 3-7 years of experience in SaaS or AI solution sales (ERP, CRM, or automation experience strongly preferred)
  • Familiarity with Salesforce, HubSpot, or ERP ecosystems
  • Understanding of AI chatbots, RAG systems, or natural language interfaces (bonus if you can explain GPT, embeddings, or vector databases in plain English)
  • Consultative, high-EQ selling style with technical curiosity
  • Comfortable engaging at C-level and VP-level
  • Self-starter with strong pipeline discipline and storytelling ability
  • Excited about shaping a next-generation AI sales motion
  • Experience with any Chatbot or LLM tech stack: Google Gemini, Google AI Studio, Open AI, Liveperson, Drift chat, Microsoft Copilot, Agents, Agentforce, HubSpot AI, Support desk or Helpdesk AI assistants, Slack AI assistants, etc.
  • Comfortable working independently in a remote team environment
  • Applicants must have near-native English proficiency. A short written and verbal English evaluation will be part of the selection process.


Not for you if: you dislike rejection or ambitious goals.


Why Join Us?

  • Be a key player in our expansion — your impact is direct and visible
  • Work closely with founders and an international team
  • Learn and grow in a tech-driven, fast-moving environment
  • We have an engaging, collaborative culture focused on succeeding together


Compensation & Perks

  • Competitive base starting at $55k (based on experience) + commission — uncapped, performance-driven commissions per annual On Target Earnings (OTE)
  • Our compensation plan creates a space for you to be in control of what you make. The base is a great start, but uncapped commission is accessible your entire career with us (your base and commission will increase as you grow with the company).
  • Comprehensive Benefits Package
  • 401k program with generous company match
  • PTO
  • Hybrid role based in Atlanta, GA with fully remote option for US-based candidates


About Commercient

Commercient helps growing companies streamline Sales, Marketing, and Customer Service by seamlessly connecting ERP and CRM systems through our AI-driven integration platform. Over 50,000 users rely on Commercient SYNC daily to automate key business processes—sales, billing, invoicing, and payments—across top CRMs like Salesforce, HubSpot, and Microsoft Dynamics. We’re an innovative, global SaaS company with 20+ years of experience and customers in 1,000+ organizations worldwide.


Why Work With Us

  • Work remotely with a diverse, supportive, and fun global team
  • Be part of an innovative company that embraces cutting-edge technology
  • Enjoy learning and development opportunities to grow your career
  • Flexible work-life balance and an environment where ideas thrive


Ready to join an innovative team building the world’s leading ERP–CRM integration platform? Apply today and grow your career with Commercient.


Remote working/work at home options are available for this role.
Not Specified
Manhattan Active WMS Tech Analyst Direct Hire Remote 5000
✦ New
Salary not disclosed

Manhattan Active WMS Tech Analyst Direct Hire Remote


Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.


You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.


What You’ll Do

  • Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
  • Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
  • Create, deploy, monitor, and manage MAWM extension packs using ProActive
  • Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
  • Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
  • Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
  • Collaborate with IT, QA, and business teams on test planning and execution
  • Produce and maintain technical documentation, including:
  • Configuration and extension specifications
  • System architecture diagrams
  • Integration mappings and API documentation
  • Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals

What You Bring

  • Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
  • 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
  • Proven experience deploying and managing MAWM extensions using ProActive
  • Strong expertise in:
  • Manhattan Configuration Tools & Config Director
  • API development and integration (REST, JSON/XML)
  • Postman scripting and testing
  • Experience integrating MAWM via MIF with external systems (ERP, TMS)
  • Solid understanding of warehouse operations and supply chain processes
  • Excellent analytical, problem‑solving, and troubleshooting skills
  • Strong communication skills with the ability to work calmly and effectively under pressure

Nice to Have

  • Experience supporting distribution centers or warehouse environments, especially in:
  • Food & Beverage
  • Pharmaceuticals or other regulated industries

Why This Role

  • 100% remote opportunity (within select states)
  • Direct impact on enterprise‑level warehouse technology
  • Collaborative, cross‑functional environment
  • Opportunity to work deeply with a modern Manhattan Active platform

Remote working/work at home options are available for this role.
Not Specified
Life Underwriting Sr Specialist - Remote
✦ New
Salary not disclosed
Franklin, WI, Remote 11 hours ago
Life Insurance Signature / Authority Limits 1M Signature / 5M Authority.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

PLEASE NOTE: ONLY APPLICANTS WITH INDIVIDUAL LIFE UNDERWRITING EXPERIENCE WILL BE CONSIDERED FOR THIS ROLE.

Job Summary Builds relationships with Financial Advisors and internal partners.

Develops the skills necessary to successfully underwrite Life, Disability, and/or Long-term Care insurance policies in an inclusive and fast-paced environment ensuring all quality, service and production goals are met.

Primary Duties & Responsibilities: Field & Client Experience ​Responsible for credible and effective relations and communication with field and customer to include responding to case appeals/inquiries and assists with placing business.

Provides guidance and assistance to the Northwestern Mutual Financial Network and Financial Representatives regarding case underwriting and risk appraisal Responsible for prescreen inquiries.

Underwriting Responsible for the analysis and appraisal of a broad range of insurance applications; approves, classifies, or declines applications for various ages and policy amounts with guidance, as needed.​ Independently reviews applications and adheres to underwriting standards and demonstrates an intermediate level of experience with NM product types and changes.

​ Develops and demonstrates change agility while maintaining mortality and morbidity expectations.

​ Demonstrates continuous learning through the early adoption of new ways of underwriting.

​ Develops proficiency with Reinsurance programs and determining where to best place a case.

Underwrites applications, maintaining industry-leading mortality and morbidity giving the best possible offer that can be made.

Provides active case and requirement management and provides customized service with guidance.

​ Communicates & negotiates with Field Partners to explain modified or declined decisions & assist in policy placement.

​ Develops proficiency in financial, medical, and lay underwriting assessments and provides innovations solutions to keep Northwestern Mutual as the choice of our customers.

Actively utilizes the most effective means to obtain the necessary information, including digital health data, Internet searches, direct contact with the insured, and communication with third party advisors (Accountants, Attorneys, etc.) with limited guidance.

Discusses cases with peer reviewers with medical and technical staff, as needed.

​ Understands and meets all quality, service, and production goals​.

Solves issues & escalations, with guidance as needed.

​ Partners with Underwriting Support for case management Cross-functional leadership May serve as underwriting representative for improvement in product process w/collaboration w/functional partners.

​Participates in other projects as needed.

Qualifications A bachelor's degree or equivalent combination of education and experience is preferred.

1.5 years of traditional underwriting experience.

Analytical skills with the ability to make independent decisions and apply sound judgment in the application of rules.

Excellent written and oral communication skills with the ability to handle confidential information, and exercise tact, diplomacy, and resourcefulness.

Proficient in computer skills and using various software packages.

Ability to work accurately while maintaining speed and flexibility in a team and independent production environment.

Highly organized with the ability to establish priorities and meet deadlines.

Displays agility to manage multiple tasks​ and adapt in a changing work environment.

#LI-Remote or LI-Hybrid Compensation Range: Pay Range
- Start: $61,530.00 Pay Range
- End: $114,270.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Information Gathering (NM)
- Intermediate, Underwriting Practices (NM)
- Intermediate, Information Optimization (NM)
- Intermediate, Insurance Acumen (NM)
- Intermediate, Technology Adaptation (NM)
- Intermediate (Inactive), Underwriting Ecosystem (NM)
- Intermediate, Mortality, Morbidity, & Risk Analysis (NM)
- Intermediate, Customer Centricity (NM)
- Intermediate, Learning Agility (NM)
- Intermediate (Inactive), Adaptive Communication (NM)
- Intermediate, Reasoning (NM)
- Intermediate, Decision Making (NM)
- Intermediate, Negotiation & Managing Objection (NM)
- Intermediate, Consulting (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Data Application (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Financial Broker, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
Client Care Srvcs Rep- (IWS) - Hybrid
✦ New
🏢 Northwestern Mutual
Salary not disclosed
Franklin, WI, Hybrid 11 hours ago
As a Client Care Services Representative within the Integrated Website Services department, you will play a crucial role in delivering exceptional support and enhancing the client experience.

You will engage with prospects, clients, and field representatives across multiple channels, providing consultative services to support navigation of consumer website and mobile app functionality.

Your responsibilities will include: Expertly Resolving Inquiries: Process transactions related to website services and ensure seamless client experiences.

Ticket Management: Create and update tickets on incidents, safeguard personal data, and update client information.

Account Assistance: Help clients in connecting/linking external accounts on the consumer website.

Issue Ownership: Take ownership of ticket issues and de-escalate calls when necessary to provide resolutions.

Business Presentation: Present business concepts and job resources while contributing to a culture of proactive problem-solving and continuous improvement.

Technology Advocacy: Embrace new technology and advocate for self-service capabilities by educating clients and field representatives.

Multi-tasking: Perform multiple job functions to support service levels and service level agreements.

Qualifications Associate's degree in business or related field or equivalent combination of education and experience.

Minimum of 2 years related customer service experience with proven customer service skills.

Advanced written and verbal communication skills.

Ability to multi-task and handle a high volume of calls/case load with the greatest possible degree of accuracy.

Strong organizational skills with the ability to prioritize tasks.

Strong problem-solving skills and ability to provide options.

Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages.

Join us in fostering a professional relationship with our clients to enhance brand loyalty and drive continuous improvement in our services.

This position has been classified as an Associated Person under NMIS guidelines and requires fingerprinting and completion of required form.Non-Registered Fingerprinted
- FINRA Compensation Range: Pay Range
- Start: $18.74 Pay Range
- End: $28.10 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency.

It’s why we share the salary range for most of our roles.

However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process.

The standard pay structure is listed but if you’re living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.

Grow your career with a best-in-class company that puts our clients' interests at the center of all we do.

Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce.

We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Skills Policy Inquiries & Complaints Management​ (NM)
- Intermediate, Customer Service Mindset (NM)
- Intermediate, Prioritization (NM)
- Intermediate, Policy & Procedure (NM)
- Intermediate, Case Management (NM)
- Intermediate, Teamwork (NM)
- Intermediate, Compliance (NM)
- Intermediate, Tax Awareness (NM)
- Advanced, Field Relations (NM)
- Intermediate, Analytical Thinking (NM)
- Intermediate, Adaptive Communication (NM)
- Intermediate, Quality Acumen (NM)
- Intermediate, Root Cause Analysis & Decision Quality (NM)
- Intermediate, Client Advocacy (NM)
- Intermediate, Data Security (NM)
- Advanced, Attention to Detail (NM)
- Intermediate, Insurance Products (NM)
- Intermediate, Change Adaptability (NM)
- Intermediate, Customer Support (NM)
- Intermediate, Escalation Management (NM)
- Intermediate FIND YOUR FUTURE We’re excited about the potential people bring to Northwestern Mutual.

You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.

Flexible work schedulesConcierge serviceComprehensive benefitsEmployee resource groupsPandoLogic.

Keywords: Field Service Representative, Location: Franklin, WI
- 53132
Remote working/work at home options are available for this role.
Not Specified
Salesforce Solution Architect (Remote)
Salary not disclosed
Atlanta, Remote 2 days ago
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Lavanya at (224) 369-0873 Title: Salesforce Solution Architect (Remote) Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Job Description: We are looking for a Salesforce Architect with strong and deep experience in the Salesforce platform.

The ideal candidate should have hands-on expertise in designing and implementing Salesforce solutions and a strong technical background.

Key Requirements: Strong experience in Salesforce with deep platform knowledge.

Experience working with Sales Cloud, Service Cloud, B2B Commerce, and Experience Cloud.

A technical background is preferred (for example, someone who started as a Salesforce Developer and moved into an Architect role).

Exposure to AI capabilities within Salesforce is a plus, as the organization is currently in the early stages of AI adoption.

Salesforce certifications are helpful and considered an advantage.

Additional Information: This individual will work with three other solution architects and report to their Application Development Director About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Service Cloud, Sales Cloud, salesforce developer
Remote working/work at home options are available for this role.
Not Specified
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