Information Technology For Development Jobs in Cicero

Company Description

Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.

• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.

• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.

• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.

• Better together:We check our egos at the door. We work together, so we win together.

Location: Remote (U.S.) or Hybrid from Chicago, Boston, or South Bend hubs
Travel: Up to 25%

Position Overview: Patient Experience Advisor

As a Patient Experience Advisor, you will serve as a strategic partner to our clients, owning the day-to-day relationship focused on driving meaningful improvements in patient experience. You'll bring a deep understanding of the healthcare landscape-including key trends, challenges, and priorities-and use that knowledge to guide clients toward impactful solutions.

In this role, you'll collaborate cross-functionally with internal teams and client stakeholders to align on strategy, identify opportunities, and implement support processes that advance the client's patient experience goals. You'll leverage data analytics, industry best practices, peer networking, and Press Ganey's proprietary programs to deliver proactive insights that inform client decision-making.

Job Responsibilities include:

• Lead the day-to-day execution of client improvement strategies, ensuring seamless coordination across Press Ganey support teams.

• Develop a deep understanding of client stakeholder challenges and priorities, and align Press Ganey's solutions and insights to support strategic decision-making.

• Deliver both on-demand and proactive improvement support, leveraging analytics and thought leadership to demonstrate Press Ganey's differentiated value.

• Collaborate cross-functionally with internal teams-including consulting, marketing, data science, and knowledge management-to create and adapt innovative resources such as toolkits, blogs, case studies, and scalable insights tailored to key stakeholders.

• Partner with Application Support Specialists to ensure timely and strategic follow-through that aligns with each client's patient experience (PX) strategy.

• Work closely with product, technology, and delivery teams to identify emerging market trends and inform future solution development.

• Coordinate and present regular client performance reviews in partnership with the Managing Director.

• Lead and support industry programs, webinars, online communities, and events that foster client networking and reinforce Press Ganey's value proposition.

• Collaborate with the Growth team to identify client needs and opportunities for improvement, delivering best practice recommendations that drive measurable impact.

• Experience: 5+ years in healthcare, with a strong focus on patient experience improvement initiatives.

• Expertise: In-depth knowledge of Hospital CAHPS (HCAHPS) and Clinician & Group CAHPS (CG-CAHPS), & Medical Practice required.

• Skills: Exceptional interpersonal, communication, and presentation skills, with a polished executive presence.

• Analytical Ability: Strong grasp of improvement methodologies, data analytics, and industry best practices.

• Mindset: Passionate about patient experience, proactive in problem-solving, and committed to follow-through.

• Adaptability: Comfortable in a fast-paced environment with the ability to manage multiple priorities.

• Travel: Willingness to travel up to 25% for client engagements.

• Bachelor's degree required.

To work #BetterTogether, we embrace a hybrid model for team members located near our hubs in Chicago, South Bend, or Boston. We gather in-office three days a week (Tuesday-Thursday), with remote flexibility on other days. This schedule may adjust based on travel needs.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $81,000 - $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Description

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  Manage, renew, and foster growth within assigned accounts following their transition from the Client Acquisition team.
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  Focus on driving sustainable, long-term growth while overseeing renewals, leveraging support from the Customer Success and Renewals teams.
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  Develop customized account plans and strategies aimed at optimizing customer retention and stimulating account growth.
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  Identify and actively pursue expansion opportunities within accounts, including upselling and cross-selling initiatives.
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  Collaborate closely with the Customer Success team to drive ongoing engagement and utilization of our solutions.
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  Partner with Renewals Representatives to ensure robust account retention and skillfully negotiate pricing agreements.
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  Cultivate and nurture strong relationships with key stakeholders within assigned accounts, driving both engagement and satisfaction.
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  Monitor customer usage patterns to inform strategic renewal and product expansion approaches.
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  Implement proactive sales processes to effectively counter competitive threats during renewal negotiations.

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  A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
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  A minimum of 2 years tenure in account management is desired, with an established track record in account management, growth, and renewals, within the software or SaaS domain.
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  Strong strategic thinking and execution capabilities, with a focus on customer retention and growth.
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  Ability to develop effective account plans and strategies aligned with customer goals.
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  A proactive approach to identifying and driving expansion opportunities within accounts.
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  Refined communication and collaboration abilities to seamlessly engage with both the Client Success and Renewals teams, fostering a synergistic environment for mutual achievement.
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  Results-oriented mindset with a focus on achieving growth targets and customer satisfaction.
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  Excellent written and verbal communication skills in English.
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  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
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  The ability to legally work in the country of hire is required for this position.

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  Comprehensive Paid Time Off & generous paid & unpaid leave policies
  
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  401K matching, life insurance, commuter benefits, and parental leave plans
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  Excellent medical, dental, and vision options
  
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  Collaborative, transparent and fun loving office culture
  
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  Accelerated professional development and growth programs
  
  

• Base Salary of $55,000 - $73,000 USD per year + monthly commissions [subject to the terms of the applicable commission plan].
• Total compensation range for this position: $ 91,500 - $122,000 USD per year. Earnings are dependent on individual sales performance.

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.

This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.

RESPONSIBILITIES:

Customer Success Framework and Operations

• Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
• Align service models to account segments and growth opportunities to optimize customer engagement.
• Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
• Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
• Develop business cases to integrate or invest in technologies that support customer scale.
• Coordinate cross-functional collaboration to enhance the post-sale customer journey.
• Identify and monitor key ROI metrics internally and on behalf of subscribers.

Customer Engagement Oversight

• Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
• Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
• Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
• Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
• Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
• Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.

Staff Development & Management

• Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
• Analyze capacity and align resources to support team and individual goals.
• Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.

May include other responsibilities as assigned

REQUIREMENTS:

1. Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
2. Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
3. 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
4. 3+ years of people management experience required.
5. Previous experience managing customers in a healthcare-related context preferred.
6. Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
7. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
8. Strong external presence to communicate with customers and stakeholders.
9. Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
10. Some travel is required.

This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Description

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  Identify opportunities within the dynamic mid-market segment, driving targeted outreach initiatives and harnessing the momentum generated by our proactive Business Development and Marketing teams.
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  Captivate potential clients with engaging product demonstrations and persuasive sales presentations that showcase the value of Meltwater's solutions.
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  Tailor carefully crafted proposals that not only address client needs but also exceed expectations, setting the stage for lasting partnerships.
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  Serve as a trusted advisor throughout the purchasing journey, guiding prospects with confidence and clarity through solution exploration and pricing considerations.
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  Champion win-win outcomes through skilled negotiation of contract terms and pricing, ensuring alignment and satisfaction on all fronts.
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  Seize every opportunity for growth by identifying upselling opportunities and nurturing relationships beyond the initial sale, fostering loyalty and trust.
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  Thrive in a results-driven environment by consistently surpassing sales targets and securing deals at competitive price points.
• 
  Foster seamless integration and ongoing success by collaborating closely with internal teams, leveraging collective expertise to deliver unparalleled customer experiences.

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  A Bachelor's degree or higher, showcasing your academic excellence and providing a solid foundation for success in this role.
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  A minimum of 3-5 years of experience in business-to-business sales is required, with a strong track record of success.
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  Strong negotiation skills and the ability to effectively communicate complex value propositions, ensuring clarity and alignment with clients.
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  Proven results-oriented mindset, with a track record of consistently achieving and surpassing sales targets.
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  Ability to identify upsell opportunities and maintain ownership of accounts, driving continued growth and satisfaction.
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  Proactivity in conducting targeted outreach and lead generation activities, demonstrating initiative and resourcefulness.
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  Excellent organizational skills, including adept management of the customer purchase process and proficient negotiation of contract terms.
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  Collaborative mindset, capable of coordinating seamlessly with internal teams for successful implementation and client satisfaction.
• 
  Baseline knowledge of various Selling Methodologies such as SPICED, MEDDPICC, BANT, or SANDLER preferable.
• 
  Excellent written and verbal communication skills in English.
• 
  Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week.
• 
  The ability to legally work in the country of hire is required for this position.

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  Flexible paid time off that allows you to have an enhanced work-life balance.
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  Excellent medical, dental, and vision options
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  401(k) matching, life insurance, commuter benefits, and parental leave plans
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  Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
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  Energetic work environment with a hybrid work style, providing the balance you need.
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  Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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  Base Salary of $53,000 - $71,000 USD per year + quarterly bonus subject to the terms of the applicable bonus plan + uncapped quarterly commissions subject to the terms of the applicable commission plan.
• 
  Total compensation range for this position: $112,500 -$150,000 USD per year. Earnings are dependent on individual sales performance.

When you'll join: February 2026

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.

Title: Technical Recruiter

Location: Westchester, IL

Salary: $50,000 + Commission

Hybrid schedule 3 days on-site/2 work from home

Experience: 1-2 years experience in sales or recruiting

At Sterling, you will be a part of an award winning, employee-owned, technical/engineering recruitment leader. We provide project, contract-to-hire and direct hire staffing support both locally and nationally to a variety of diverse industries which include food, pharmaceutical, transportation, consumer products, energy, oil & gas and many others.

WHAT ROLE WILL YOU PLAY?

As a Technical Recruiter, you are an integral part of our Recruiting Team. This position will partner with Account and Business Development Managers to generate highly qualified candidates for client orders. Management of and delivery on multiple priorities are critical measures of success. This role reports to the Divisional Manager

RESPONSIBILITIES

• Identify, contact, and develop relationships with talent using various recruiting tools and methods (job boards, social media, company database, job fairs, networking events, etc.)
• Conduct recruiting activities as required to support delivery efforts and generate placements (sourcing, screening, interviewing, and presenting offers)
• Screen qualified applicants against the job description through initial phone screening followed by face-to-face interviewing
• Present qualified and screened candidates to the hiring managers with summary of job-related qualifications
• Partnering with Divisional Leadership to execute full lifecycle recruitment
• Consistently meet or exceed Key Performance Indicator (KPI) expectations

QUALIFICATIONS

• Strong communication skills; consistent follow up with clients and candidates
• Ability to effectively manage multiple priorities
• Ability to nurture long-term, mutually beneficial relationships with clients and candidates alike
• Proven ability to grasp technical/technology concepts as it pertains to functional job requirements
• Bachelor’s degree or equivalent experience preferred
• Experience in customer facing career is highly desired

WHAT CAN YOU EXPECT?

• To become an Owner in Sterling Engineering, by earning Stock Ownership annually, as well as company contributions into your 401k!
• To be surrounded by a team who is passionate, loyal, competitive, and driven
• To be rewarded for your individual contributions and recognized for your successes with commissions, quarterly & annual bonuses, trips, and many internal celebrations
• To receive consistent training and professional development
• The ability to create your own career path within a fast-growing organization

Job Title

Business Analyst (Freelance)

About OX

The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Position Description

As a member of OX’s Technology team, the Business Analyst will be a highly self-motivated and self-directed team member with the ability to work in a constantly changing environment. They will have a proven analytical background that is logical and efficient with keen attention to detail. They will have an exceptional ability to recommend solutions that are reasonable, actionable, and cost-effective including the ability to properly gauge requirements. The Business Analyst will be able to fulfill multiple roles while identifying, improving, and developing solutions that drive client’s strategic goals.

Responsibilities & Duties

• Drive conversation between several functions with client & agency including: Business Leaders, IT, Design, UX to gather needed information to produce Business Requirements to support a product vision
• Understand high level technical architecture and help identify gaps between existing systems and what will be needed for a successful product
• Translate business requirements into user stories
• Work closely with UX/UI and agency dev teams to ensure designs and builds are aligned to user stories and that all functional teams have the information they need to build/design in a timely fashion
• Work closely with QA teams to ensure proper testing
• Manage user acceptance testing and business related training with the client
• Maintain all feature planning and backlog documentation
• Maintain all action logs between client and agency teams

Required Experience

• 4+ years of BA or Product Management experience
• Must have experience with JIRA + Confluence
• Proven experience working in an agency or consulting environment, demonstrating the ability to manage multiple client projects, deliver high-quality results, and adapt to diverse business needs and industries
• Experience working with UX, Product Design and Development teams
• Experience working closely with various business teams to define requirements
• Experience working with and presenting work to client stakeholders
• Understanding of different tools and ways to tease out the right information needed for requirements definition through process flows for users, systems and client workflows
• Be process-oriented, but more importantly have the ability to be flexible and change process when needed
• Ability to work within an agile environment
• Experience leading remote teams
• Experience working in B2B
• Experience with working with enterprise level and smaller technologies
• Mobile and/or Web app project experience

Location

Remote

CGS is seeking a Senior Financial Investigator to join our team providing legal support and investigative services to a large federal agency.

CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Plans and conducts investigations.
• Performs quantitative, qualitative, or other analysis of relevant facts.
• Prepares the results to support the mission.
• Develops and analyzes evidence that comes from other investigators and law enforcement officers and collects information relating to this evidence or legal matters under consideration from appropriate primary and secondary sources.
• Gathers and analyzes facts including statements, timelines, scientific, or technical data, for the purpose of advancing prosecutorial objectives.
• Establishes and/or verifies relationships among all facts and evidence obtained or presented to confirm the authenticity of documents, corroborate witness statements, and otherwise build proof necessary for successful litigation.
• Provides analysis relevant to violations of federal law, including but not limited to money laundering, wire fraud, mail fraud, bank fraud, health care fraud, procurement fraud, and fraud related to other federal programs.
• Identifies sources of information and multiple variables.
• Conducts asset investigations, verifies employment, and conducts financial analysis to ensure that the target can pay monetary penalties.
• Develops understanding of applicable federal, state, or local law to the extent necessary to make sound decisions on the direction and scope of investigations.
• Devise methods for obtaining, preserving, and presenting evidence to the greatest effect.
• Works with the assigned Paralegals or Legal Assistants, and supervisory attorneys to determine applicable statutory and regulatory law and identify possible violations.
• Performs a variety of ancillary services in direct support of assigned cases and matters.
• Uses electronic databases to identify assets, documents, and other physical evidence.
• Prepares interim and final reports on the progress of investigations.
• Assists in the compilation and analysis of documents and physical evidence, and the creation of charts, graphs, videotapes, and other audio-visual materials for use in motions and at trial.
• Prepares affidavits and testifies in court as required.
• Advises on methods for planning, scheduling, and conducting investigations and identifies any resources that may be required.
• Examines books, ledgers, payroll records, cost reports, billing statements, invoices, correspondence, computer data and other records pertaining to the transactions, events, or allegations under investigation.
• Establishes and verifies relationships among all facts and evidence obtained or presented to confirm the authenticity of documents, corroborate witness statements, and otherwise build proof necessary to successful case resolution.

Qualifications:

• Minimum of four years experience in planning and conducting civil or criminal complex investigations concerning misuse of public, private, or insurance funds.
• Working knowledge of current investigative techniques including the use of commercial databases and other sources of information.
• Must have a valid driver's license.
• U.S. Citizenship and ability to obtain adjudication for the requisite background investigation.
• Ideally, you will also have:
  • Experience in law enforcement.
  • Experience in analyzing, organizing, and presenting a large volume of data using common software programs.
  • Experience in reviewing and understanding financial records.
  • Experience in interviewing potential witnesses.
  • Candidates may receive added consideration if they have previous experience with the United States Army, Department of Homeland Security, or other large federal agency.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we've been growing our government contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Join our team and become part of government innovation!

Our client, a leader in the beauty tech space, is looking for an Associate Marketing Manager in Chicago.

Location: 5 days/onsite (Chicago)

Hours: 40/week

Duration: 6 months, potential to extend

Pay Range: $40-45/hr.

We are looking for a self-starter with a strong marketing mindset and analytical curiosity to join the marketing team. In this role, you will support critical business initiatives across product launches, category insights, and commercial execution for Environmental Care portfolio and emerging product categories.

You will play an important role in the day-to-day execution of product launches and category operations, including maintaining product documentation, coordinating campaign setup, tracking competitive activity, and supporting sales and retailer initiatives. This role partners closely with Global Product Development, Sales, Retail, Supply & Demand Planning, Creative, and Finance to ensure launches and marketing programs are executed successfully.

The ideal candidate has an interest in consumer electronics and technology products, enjoys working cross-functionally, and is comfortable using data and insights to inform decisions.

Key Responsibilities

Product Launch Execution

• Support execution of product launches across Environmental Care and new product categories
• Assist with product setup, launch planning, campaign briefing, and cross-functional coordination
• Ensure launch timelines, assets, and documentation are accurate and delivered on schedule

Product Documentation & Range Management

• Maintain and ensure accuracy of internal spec sheets and product range documentation
• Track updates across product specifications, messaging, and positioning materials

Claims & Messaging Tracking

• Monitor and track product claims, caveats, and compliance requirements
• Ensure claims documentation is accurate and aligned across marketing materials, product documentation, and retailer communications

Sales Reporting & Market Insights

• Support sales reporting, performance tracking, and business commentary
• Monitor competitive activity and market trends within the Environmental Care category
• Identify insights and opportunities to help inform category strategy and commercial planning

Retailer & Channel Coordination

• Support retailer initiatives across physical retail environments and e-commerce (.com) channels
• Assist with product setup, launch support, and retailer sell-in materials where needed

Campaign Execution

• Assist in coordinating campaign setup and execution in partnership with Marketing Managers, Creative, and Media teams
• Support campaign tracking, performance monitoring, and reporting

Category Insights

• Support the broader category team with competitive analysis, campaign insights, and product performance reporting
• Assist in preparing materials and analysis for cross-functional and leadership meetings

About You

• 1–3 years of experience in marketing, product marketing, category management, or sales support
• Experience or strong interest in consumer electronics, technology products, or home appliances
• Bachelor’s degree required
• Strong analytical mindset and comfort working with data, reporting, and insights
• Excellent attention to detail, especially when managing product documentation and claims
• Ability to manage multiple projects and timelines simultaneously
• Comfortable working cross-functionally with marketing, sales, product, and retail teams
• Strong communication and organizational skills
• Adaptable and able to operate in a fast-paced environment with evolving priorities

What Will Make Someone Stand Out

• Experience working with Environmental Care products such as air purifiers, fans, heaters, or related home technology
• Exposure to consumer electronics or durable goods categories
• Experience supporting product launches and go-to-market initiatives
• Familiarity with retailer ecosystems across both physical retail and e-commerce channels
• Passion for technology and innovation

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship productan AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFR CT Analysisprovides a color-coded, 3D model of a patient's coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMapAnalysis), assess coronary blood flow (FFR CT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide.

• Participates in clinical research activities including management of clinical study sites, management of study documentation, vendor management, and completion of project management tasks
• Develops clinical trial timelines, enrollment projections, and instructional materials in support of trial execution, including project, communication, monitoring, recruitment, risk mitigation, and contingency plans
• Participates in and leads process improvement activities within the department and cross functionally, including SOP development
• Conducts study start-up activities including the development of protocols, informed consent forms, source document worksheets, training presentations, etc.
• Reviews site regulatory documents (informed consents, IRB approvals, research agreements) to ensure compliance with study requirements and GCPs
• Maintains effective working relationships with investigators/investigational site research coordinators, and vendors including core labs and data management
• Perform other duties as required for successfully completing studies, as necessary

• Ability to work in a smaller team environment with a willing, all hands on deck attitude
• Ability to manage multiple tasks and be comfortable working in an environment with shifting priorities
• High attention to detail, accuracy, and quality and able to effectively prioritize multiple projects
• Knowledge of ICH Guidelines, US FDA, and European clinical trial requirements and regulations
• Excellent written and oral English communication skills required
• Proficiency in computer programs and specifically in Microsoft office tools including Word, Excel and PowerPoint

• Bachelor's degree in science or health related field
• Demonstrated 5 years minimum relevant experience required
• Experience in cardiovascular medical device clinical research a plus

Travel required: up to 25%

A reasonable estimate of the base salary compensation range is $95,000 to $125,000 and cash bonus.

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Innovation Attorney

3 days a week - Chicago, DC or LA.

I'm partnering with a leading global professional services firm to appoint an Innovation & Knowledge Attorney to support high-performing legal teams and drive forward-thinking change across key practice areas - Government Contracts, Healthcare and AntiTrust.

The opportunity:

• Act as a strategic bridge between legal teams and innovation functions, aligning initiatives with business goals
• Lead and deliver knowledge management and innovation projects, including AI-enabled solutions
• Analyse workflows to identify efficiencies and embed smarter ways of working
• Support lawyers in adopting new tools, including developing effective AI usage approaches
• Collaborate with pricing and project management teams to improve matter delivery and data capture
• Monitor market trends, legal developments, and emerging technologies to inform strategy
• Partner with external providers to implement automation and scalable solutions
• Drive change management initiatives to ensure adoption and long-term impact

About you:

• Qualified lawyer with bar admission in the State you will be working
• Experience practicing law in AntiTrust, Healthcare or Government Contract practice areas
• Strong understanding of legal workflows, knowledge systems, and innovation trends
• Experience embedding legal technology and AI applications within professional services
• Commercial mindset with excellent communication and stakeholder management skills

This is a fantastic opportunity to shape innovation strategy within a globally recognised organisation.