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The Nurse Manager / Educator of Cardiovascular Care supports the Nursing Director in the assessment, planning, coordination, implementation, and evaluation of patient care delivery within the Telemetry and Cardiovascular Care units. This role places a strong emphasis on staff education, professional development, and the integration of evidence-based practice to improve patient outcomes, utilizing ANA, CCNA, and ANNA standards of nursing practice.

In the absence of, or at the direction of, the Nursing Director, the Nurse Manager / Educator assumes responsibility for the operational management of the unit. Responsibilities include patient care oversight, staff management and development, patient flow coordination, fiscal accountability, and maintenance of a safe and therapeutic care environment. The Nurse Manager / Educator collaborates closely with patients, families, physicians, and interdisciplinary healthcare professionals to achieve high-quality, patient-centered outcomes and promotes patient and family education and engagement in care planning.

Mission:

Holy Cross Hospital is a Catholic healthcare organization sponsored by the Sisters of Saint Casimir. Through our commitment to the healing mission of Jesus, we contribute to healthy communities and promote quality healthcare.

Primary Responsibilities and Duties

Leadership and Unit Operations

• Serve as a professional role model for nursing staff and interdisciplinary team members.
• Ensure adherence to attendance standards with minimal tardiness or absenteeism.
• Complete all mandatory hospital education, orientation, and departmental competency requirements.
• Respond appropriately to emergency situations, including but not limited to Code Blue, Rapid Response, Code Stroke, Code Red, Code Gray, Code Black, Code Pink, and Code Triage.
• Promote and enforce compliance with hospital-wide and departmental policies and procedures, including infection control, safety, and restraint policies.
• Collaborate with the Nursing Director to ensure effective coordination of nursing care delivery and compliance with core measures.

Staffing, Scheduling, and Workforce Management

• Facilitate patient placement and bed assignments in collaboration with the Nursing Supervisor, considering staffing levels, patient acuity, diagnosis, and staff competencies.
• Oversee staffing assignments for current and oncoming shifts to ensure productivity, acuity balance, and compliance with HFAP standards.
• Adhere to unit staffing grids to meet operational and financial expectations.
• Monitor employee time and attendance and complete payroll using the Kronos system.
• Participate in interviewing, hiring, onboarding, and orientation of new employees.
• Facilitate staff orientation and provide daily follow-up and mentoring to new team members.

Education and Professional Development

• Chair the Unit Education Council and participate in the hospital Education Coordinating Council (ECC).
• Serve as a clinical expert, educator, and resource for nursing staff.
• Develop, implement, and evaluate educational programs and competency validation processes.
• Guide and support staff nurse preceptors and participate in precepting as needed.
• Promote evidence-based practice initiatives aligned with ANA, CCNA, and ANNA standards.

Patient Care and Clinical Support

• Provide hands-on patient care as needed, including admissions, discharges, transfers, and medication administration.
• Assist staff in establishing priorities and adapting care delivery as patient needs evolve.
• Advocate for patients and families by ensuring effective communication and education across all age groups and patient populations, including those with physical, emotional, cognitive, social, or language barriers.
• Collaborate with patients, families, physicians, spiritual care, ethics committees, and palliative care teams regarding advance directives, DNR status, end-of-life care, and Gift of Hope initiatives.

Quality, Safety, and Performance Improvement

• Participate in quality indicator studies and customer service initiatives.
• Assist with preparation of quarterly quality and performance reports.
• Report risk management issues promptly to the Nursing Director and Risk Management Department.
• Conduct routine rounding to promote patient satisfaction and service excellence.
• Contribute to Shared Governance and nursing leadership meetings.

Fiscal and Administrative Responsibilities

• Monitor and review unit budget performance as directed.
• Submit variance reports in a timely manner.
• Collaborate with Finance to assist in development of the annual unit budget.
• Conduct monthly department staff meetings and participate in nursing leadership meetings.
• Provide regular feedback to the Nursing Director regarding staff performance and operational concerns.

Additional Responsibilities

• Address inappropriate behavior constructively and support corrective education.
• Maintain confidentiality of sensitive personnel and patient information.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Strong clinical judgment, leadership, and decision-making skills.
• Demonstrated ability to educate adult learners and facilitate professional development.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently, initiate projects, and manage competing priorities.
• Strong organizational, analytical, and critical-thinking skills.
• Proficiency in electronic health records, order entry, and reporting systems.
• Ability to maintain confidentiality and exercise discretion with sensitive information.

Education, Licensure, and Certification

• Graduate of an accredited school of nursing.
• Current Registered Nurse (RN) license in the State of Illinois.
• Current CPR and ACLS certification.
• Compliance with PPD and employee health requirements.

Experience Requirements

• Minimum of five (5) years of nursing experience in an acute care hospital setting.
• Experience in cardiac, telemetry, and/or intensive care nursing preferred.
• Prior leadership, charge nurse, or educator experience strongly preferred.

Registered Dental Hygienist – Chicago, IL

Location: Chicago, Illinois

Type: Full-Time / Direct Hire

Pay: $50–$60/hour

About The Practice

Join a growing, patient-focused dental practice in Chicago known for compassionate, high-quality care. Our well-established practice includes 4 dentists (1 part-time on Fridays) and 7 hygienists, with a collaborative, clinically aligned team of 3 associates. With modern facilities, advanced technology, and a strong focus on continuing education, we provide an environment where both patients and team members thrive.

Position Overview

We are seeking two Registered Dental Hygienists (RDH) to join our team. This role is perfect for both experienced professionals and new graduates looking for a supportive, flexible environment. You will play a critical role in delivering exceptional clinical care and ensuring a positive patient experience.

Schedule:

• Mondays (long day): 7:00am – 8:00pm
• Fridays: standard day
• Every other Saturday
• Additional day of your choice to complete the schedule
• Flexibility to accommodate work-life balance

Key Responsibilities

• Review patient charts and medical history prior to treatment
• Greet and engage patients, explain procedures, and answer questions
• Provide clinical hygiene care including screenings, record gathering, and patient education on oral health and treatment plans
• Schedule recall and restorative appointments as needed
• Maintain accurate patient records in compliance with clinical standards
• Follow infection control protocols, maintain operatory cleanliness, and ensure proper instrument sterilization
• Participate in paid CE training to expand skills and knowledge

Qualifications

• Current Registered Dental Hygienist (RDH) license
• Laser Certification and Local Anesthetic Certification preferred
• Strong interpersonal and communication skills
• Detail-oriented and able to multitask in a fast-paced clinical environment
• Experience with dental practice management software is a plus
• Open to new graduates

Benefits & Perks

• Competitive pay: $50–$60/hour
• Comprehensive benefits: PPO health insurance, vision, and dental
• 401k with company match plus 3% profit sharing
• 80 hours PTO and 40 hours sick leave
• 6 weeks paid maternity/medical leave
• Flexible schedule with opportunity to choose an extra workday
• Paid continuing education (100%)
• Collaborative, patient-centered culture with supportive leadership
• Modern facilities with advanced technology
• Work with a clinically aligned, multi-dentist and hygienist team

Join our practice and build a rewarding career where patient care, teamwork, and professional growth come first.

The nurse manager is responsible for the overall assessment, planning, coordination, implementation, and evaluation of patient care services within the Intensive Care Units (ICU), Hemodialysis, and Respiratory Therapy departments. This role provides leadership for nursing and non-nursing personnel, ensuring high-quality, safe, and patient-centered care while maintaining operational efficiency.

The manager oversees patient care delivery, staff management and development, patient flow, regulatory compliance, and the physical and professional environment of care areas. The role requires close collaboration with patients, families, physicians, and interdisciplinary healthcare teams to achieve optimal clinical outcomes.

Organizational Mission and Values

Mission:

Holy Cross Hospital is a Catholic healthcare organization sponsored by the Sisters of Saint Casimir. Through our commitment to the healing mission of Jesus, we contribute to healthy communities and promote high-quality healthcare.

Primary Responsibilities and Duties

Leadership and Operations

• Serve as a role model for professional practice and leadership within nursing and allied health departments.
• Supervise ICU, Hemodialysis, and Respiratory Therapy departments.
• Ensure compliance with hospital policies, departmental procedures, and regulatory standards, including infection control, safety, and restraint policies.
• Respond appropriately to emergency situations (e.g., Code Blue, Code Orange, Code Triage).
• Collaborate with the VP of Patient Care Services to coordinate patient care delivery and ensure compliance with core measures.
• Provide daily operational, quality, and administrative updates to senior leadership.

Staffing and Workforce Management

• Oversee staffing assignments for current and oncoming shifts, ensuring appropriate coverage based on patient acuity, productivity, and HFAP standards.
• Adhere to staffing grids to meet clinical and financial expectations.
• Interview, hire, orient, and onboard new employees.
• Facilitate staff orientation, mentoring, and ongoing competency development.
• Complete timely performance evaluations and provide written feedback on employee performance.
• Address inappropriate behavior constructively and support professional development.

Patient Care and Clinical Excellence

• Advocate for patients and families, ensuring effective communication and education for diverse age groups and populations, including those with physical, emotional, cognitive, social, or language barriers.
• Assist staff in prioritizing care delivery and adapting to changing patient needs.
• Serve as a clinical expert, resource, and preceptor as needed.
• Collaborate with medical directors, physicians, ethics committees, and spiritual care teams regarding end-of-life care, DNR orders, and advance directives.

Quality, Safety, and Risk Management

• Participate in quality improvement initiatives, quality indicator studies, and customer service initiatives.
• Develop and submit quality, safety, and performance reports as required.
• Report risk management issues promptly to leadership and the Risk Management Department.
• Participate in Shared Decision-Making Councils and co-lead improvement projects.

Communication and Collaboration

• Maintain effective interdisciplinary communication with physicians, nursing leadership, and allied health professionals.
• Conduct and lead monthly department staff meetings.
• Promote a culture of customer service excellence through routine rounding and proactive issue resolution.

Knowledge, Skills, and Abilities

• Strong leadership, clinical judgment, and decision-making skills.
• Demonstrated ability to manage complex operations in a fast-paced healthcare environment.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently, initiate projects, and achieve results.
• Strong organizational, analytical, and critical-thinking abilities.
• Proficient computer skills, including electronic health records and reporting systems.
• Ability to maintain confidentiality and exercise discretion with sensitive information.

Education, Licensure, and Certification

• Graduate of an accredited school of nursing.
• Current Registered Nurse (RN) license in the State of Illinois.
• Current CPR and ACLS certification.
• Compliance with PPD and employee health requirements.

Experience Requirements

• Minimum of two (2) years of nursing experience in an acute care hospital setting.
• Prior experience in intensive care nursing preferred.
• Leadership or supervisory experience strongly preferred.

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Breast Imaging N&H - Clinic

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( ).

Pay Range: $34.89 - $56.78 per hour

Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:

Produces high quality breast images for interpretation in an efficient and cost-effective manner. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:

Required Job Qualifications:

• Formal training in an accredited Radiologic Technology Program.

• Valid Illinois Emergency Management Agency (IEMA) license.

• Registry or Registry-eligible with the American Registry of Radiologic Technologists.

• Proficient in modality physics and operation of equipment.

• Knowledge of human anatomy, pathology and physiology.

• Demonstrates good interpersonal and communication skills and ability to work in a team-oriented environment.

• Maintains ARRT Mammography certification.

• Meets Level 1 requirements AND is proficient in 1) Diagnostic Examinations and 2). Breast Needle Localizations

Physical Demands:

• Requires full body range of motion including handling and lifting patients when necessary.

• Requires manual and finger dexterity and eye-hand coordination.

Responsibilities:

• Assists in room preparedness, i.e. cleaning rooms and supply placement, to include ultrasound rooms.

• Assists Radiologist in the performance of interventional breast procedures.

• Assists the technical aides and/or radiologists by informing patients and referring physicians of patient appointment delays.

• Follows departmental protocols and procedures in the performance of exams and produces images that meet quality standards.

• Follows work and patient schedules.

• Has a working knowledge of the Radiology Information Systems, EPIC and PACS (Candelis).

• Maintains a screening technical repeat average of 1% or lower.

• Maintains licensure/registry status as determined by state or regulatory bodies.

• Maintains logs and documentation as per departmental protocol.

• Maintains patient privacy and confidentiality.

• Maintains the physical work environment in a manner that meets departmental and regulatory requirements.

• Participates in the training and development of students assigned to the area through clinical affiliations.

• Produces work in an efficient manner that meets departmental productivity standards.

• Provides detailed patient history and/or other pertinent information necessary for proper interpretation of image.

• Provides quality patient care as defined by departmental and age specific standards of care.

• Reports supply shortages or equipment failures to operations manager and/or team leader.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job ID: R215226

Pay: $51.05 – $76.60

Location: Illinois Masonic Medical Center

Schedule Details: M-F, with flexibility as needed

Our Commitment to You:

Advocate Health offers competitive pay, comprehensive benefits, retirement programs, and career development support—so you can thrive at work and beyond, including:

Compensation

• Base pay aligned to qualifications, skills, and experience
• Additional premium pay (shift, on‑call, etc.) based on role
• Incentive pay for eligible positions
• Performance‑based annual increase opportunities

Benefits and more

• Paid time off
• Medical, dental, vision, life, and disability benefits
• Health and dependent care FSAs
• Adoption assistance and paid parental leave
• Retirement plan with employer match
• Tuition and education assistance

Major Responsibilities:

Clinical Outcomes – Quality & Safety

1)Achieve site and system goals for Clinical Outcomes in all areas of responsibility.

2)Improve department and organization's outcomes by providing leadership to performance improvement activities:

• Support process improvement initiatives
• Lead development and annual review of PI plans
• Review and provide feedback on PI projects
• Analyze outcomes and drive sustained clinical improvements
• Lead hospital and system committees and PI teams
• Mentor leaders to ensure shared governance and regulatory compliance

3)Ensure quality and safety of care delivery by:

• Develop competency training programs as needed
• Ensure compliance with Culture of Safety initiatives
• Promote and apply evidence‑based practice
• Develop, approve, and review department policies and protocols
• Interpret and enforce hospital policies for staff

4)Communicate extensively with reporting staff and staff from other departments to receive, respond and communicate information quickly and effectively. Devise and oversee methods for corrective action regarding identified deficiencies.

5)Keep abreast of current clinical and managerial practices through attendance at workshops, seminars and professional organization activities to maintain own professional growth and development.

6)Attend and participate in department meetings for Critical Care Services, System Wide Forums and Councils, and Shared Governance Councils, as assigned.

7)Develop and implement annual goals for departments in alignment with nursing strategic plan.

8)Evaluate and advocate for staffing and other clinical resources necessary to provide excellent health outcome results.

10)Assures AACN and all other applicable clinical professional standards are met for the specific specialties within the organization.

9)Partner with Medical Chairs and Medical directors to identify goals, plan process improvement and implement evidence based practice. Partner with Medical Chairs and Medical directors for Surgical and Ambulatory Services and Anesthesia Services and Critical Care to identify goals, plan process improvement and implement evidence based practice. Partner with Medical Chairs and Medical directors for Surgical and Ambulatory Services and Anesthesia Services and Critical Care to identify goals, plan process improvement and implement evidence based practice.

Funding Our Future

1)Ensure financial targets for all areas of responsibility are met.

2)Develop, implement and monitor the operating budgets for areas of responsibility, including revenue, expenses, salary planning and capital equipment sufficient to meet current and projected patient volume/service requirements.

3)Monitor departments' productivity levels and work functions to ensure proper staff and resource utilization. Identify areas for operations efficiency improvement and implement changes.

4)Examine monthly financial, operational and budget variance reports, analyzing activities and performance budget targets. Develop strategies/action plans to ensure that department financial outcomes are achieved.

5)Ensure appropriate use of IS Systems so that patient charge information is captured in a timely fashion.

6)Exercise financial control via approval and processing of purchase requisitions, accounts payable vouchers, local travel and expense requests in accordance with established policies and procedures.

7)Initiate cost containment activities judiciously to address financial performance while balancing outcomes in other areas of responsibility.

8)Develop financial knowledge and accountability in division leadership. Communicate financial performance to associates.

Patient Engagement

1)Achieve system and site goals for patient satisfaction in all areas of direct responsibility.

2)Provide leadership in order to ensure an exceptional patient experience, including:

• Model and hold staff accountable to Standards of Behavior
• Round regularly to assess patient outcomes
• Encourage innovative approaches to improve patient experience
• Coach team members and leaders when patient satisfaction goals are not met
• Interpret and reinforce hospital policies and procedures

3)Develop and lead teams that analyze customer feedback and care processes and implement effective interventions to ensure patient satisfaction.

4)Address patient, visitor, physician and staff complaints/concerns and mentor division leadership and associates in service recovery interventions.

5)Integrate the functions of assigned areas and promote relations between assigned departments and other hospital and Advocate Aurora facilities to achieve consistent service standards of care.

Team Member Engagement

1)Achieve system and site goals for team member engagement in all areas of responsibility.

2)Develop/mentor ACM leadership team to assure their ability to lead their individual service areas in alignment with the strategic goals of the organization.

• Lead individual and group meetings to support leader development
• Encourage participation in internal and external development programs
• Conduct annual performance evaluations with focus on results and growth
• Coach supervisors on HR issues, including performance management
• Model service‑oriented leadership aligned with organizational values

3)Develop and mentor ACM leadership to create self-directed work teams. Provide supervision and clinical expertise to assure that customer needs are met. Assure that performance is consistent with Professional Practice, Shared Governance principles, organization's goals and values.

4)Encourage the recognition of high performers, address low performers, and improve overall associate performance.

5)Partner with director to review, recommend and restructure, when necessary, the job requirements, pay practices and working conditions of associates in order to foster job satisfaction, maintain a high level of associate retention and meet productivity staffing objectives.

6)Coordinate recruitment activities with Human Resources to attract the best team members. Facilitate the peer interviewing process for new hires.

7)Establish a positive, collaborative workforce able to meet deadlines, customer needs and fluctuating workloads with limited resources

8)Facilitate state-of-the-art models of care delivery, spanning continuum of care and ensure that the principles of Shared Governance are evident across all areas.

Growth

1)Meet strategic objectives for growth for all areas of responsibility.

3)Develop and maintain relationships with internal and external clients/contacts to promote and ensure program growth.

4)Initiate annual strategic planning to develop and implement new programs, maintain current programs and expand market share where possible.

5)Monitor impact of services on all other hospital services. Notify other areas impacted by new and/or expanded services in order that planning for those services can be accomplished.

2)Partner with director to initiate annual strategic planning to develop and implement new programs, maintain current programs and expand market share where possible. Partner with Medical Directors for Internal Medicine, Cardiology, Family Practice, Surgical, Anesthesia and and Critical Care to develop mutually beneficial programs and services as appropriate to unit accountability.

Physician Engagement

1)Improve physician satisfaction by developing and maintaining relationships with physicians in areas of responsibility. Participate in provider collaborative meetings or committees within area of accountability.

2)Promote physician satisfaction in clinical areas by rounding on medical directors and developing action plans to address areas for improvement.

3)Partner with director to engage physician leaders (Medical Directors) in planning for growth of service lines, process improvement, implementation of evidence based practice, and associate and physician engagement

4)Work collaboratively with medical directors to develop physician outreach and growth strategies for areas of accountability

5)Participate in the preparation of new protocols, working closely with physicians and department leadership.

6)Act as liaison between physicians and other hospital departments to facilitate problem resolution.

7)Devise methods for facilitating productive and constructive relationships between physicians, departments, and hospital senior management.

Licensure:

• Illinois‑licensed RN; member of a specialty organization

Education/Experience Required:

• Graduate of an accredited School of Nursing (BSN required)
• 3–5 years of specialty experience with 2–3 years in management
• Management development experience with progressive supervisory responsibility
• Board certification required within two years of hire
• Completion of 10 CEUs annually

Knowledge, Skills & Abilities Required:

• Strong management, teamwork, communication, and presentation skills
• Ability to adapt and manage multiple priorities in a changing environment
• Knowledge of strategic planning principles
• Proven interpersonal skills partnering effectively with physicians
• Strong drive to achieve exceptional results

Physical Requirements and Working Conditions:

Flexible role requiring on‑call availability, regional travel, and 24/7 accountability in a fast‑paced setting.

Unit Description: THIS POSITION IS PER DIEM AND DOES NOT HAVE SET SCHEDULED HOURS. Our home dialysis training site supports Peritoneal Dialysis and Home Hemodialysis modalities. The home program staff provides dialysis training and can discuss dialysis options, schedule consults, and answer questions concerning home dialysis treatment or supplies. Candidates must have at least one (1) year of prior or current RN dialysis experience to be considered.

On-Call: Not Required

Requirements:

• 
  
• Current RN licensure or compact licensure recognized by the State of Vermont required.
  
• ADN required, BSN preferred.
  
• Appropriate experience in specific clinical area. Varies by unit.
  

Our Total Rewards Package includes:

• 
  
• Health Care (Medical, Dental, Vision)
  
• Flexible Spending Account
  
• Retirement Benefits (403b)
  
• Insurance Benefits (Life, Long-Term, Short-Term)
  
• Paid time Time Off
  

Joining our team has its perks:

• 
  
• We encourage professional growth and development
  
• We ensure our nurses are truly happy and feel valued
  
• We offer structured preceptorships and continuing education
  
• We are committed to great patient ratios
  
• Our team culture is unlike what you'll find at other hospitals
  
• We've made significant investments in safe patient handling and mobility equipment
  
• Nurses truly have a voice here through our shared governance
  

About the Area

Located in Burlington, the cultural hub of Vermont, you'll find all of the amenities of the best small cities, alongside the very best skiing and riding in the east (with six ski resorts within an hour of downtown). In Burlington, everyone can truly find what they're looking for to unwind; from Nordic skiing to mountain biking to backcountry touring.

Burlington has a robust food and music scene, with entertainment options for all ages. Designated the Healthiest City in the USA by the US Centers for Disease Control and Prevention. Burlington ranked highest in exercise, and among the lowest in obesity, diabetes and other indicators of ill health.

We offer a quality of life that is second to none in Burlington, the cultural hub of Vermont. With exciting signing incentives and relocation assistance, moving to Vermont has never been an easier decision.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.

• Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.

• Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

Work Hours:

• Monday – Friday / 7:30am – 8:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license and/or acquisition within 90 days

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• Up to 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in a team environment

• Successful completion of a job-related assessment may be required

What sets you apart:

• Active Group 1 Life and Health license

• 1+ yrs experience working in Sales with life insurance or financial services products

• 1+ yrs experience working in a call center environment 

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 2 years of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 4+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $62,470.00 - $108,680.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.