Salesforce Technical Manager

Salesforce Technical Manager

Location: Santa Clara, CA (Onsite)

Contract

Role Overview

We are looking for a hands-on Salesforce Technical Manager to drive end-to-end delivery, development, and support. This role requires a strong mix of Salesforce development, administration, and stakeholder interaction.

Key Responsibilities

Jira Ticket Ownership & Delivery

• Own Jira tickets from analysis, estimation, development to deployment
• Troubleshoot production issues and deliver timely fixes
• Identify improvements from recurring support requests

Salesforce Development (Hands-On)

• Develop Apex classes, triggers, and test classes
• Build Lightning Web Components (LWC)
• Write efficient SOQL queries
• Support integrations (APIs, middleware coordination)

Salesforce Administration

• Configure Flows, Validation Rules, Permission Sets, Page Layouts
• Manage Assignment Rules and Approval Processes
• Perform data operations (data loads, cleansing, deduplication)
• Maintain system security and user access

Business & Functional Interaction

• Gather requirements and convert them into user stories
• Work closely with business stakeholders
• Conduct demos and support UAT

Process & Best Practices

• Ensure adherence to Salesforce best practices
• Improve processes, documentation, and delivery standards

Required Qualifications

• 6–10 years of Salesforce experience (Development + Administration)
• Strong hands-on expertise in Apex, LWC, SOQL, and Flow Builder
• Good understanding of Salesforce data model and security model
• Experience working in Agile environments (Jira)
• Strong communication and stakeholder management skills

Preferred Qualifications

• Salesforce Certifications (Admin, Platform Developer I / II)