Information Technology For Development Jobs in Campbell, CA

We are seeking an experienced operational leader to manage the organizational infrastructure for a deep-tech research institute.

This person will architect and build a scaleable internal operations infrastructure that will serve as a shared resource for Division Teams composed of scientists, engineers, entrepreneurs, policy experts, and others who speed development of innovative solutions to complex challenges.

Experience quickly and successfully scaling organizations from inception is critical. Individuals with high intelligence, curiosity, and EQ will thrive in this fast paced environment.

Responsibilities include:

Financial Leadership & Controls

• Lead budgeting, forecasting, financial modeling, and organization-wide financial planning.
• Oversee accounting, treasury, cash management, and financial systems as the organization scales.
• Manage tax filings, audits, compliance, and all financial relationships with vendors and partners.
• Partner with Founders and Strategic Investments to deploy capital efficiently using creative instruments (recoverable grants, structured incentives, equity-like positions, etc.).
• Provide timely, accurate financial insights to Founders and Division Leads.

People & HR Operations

• Develop and maintain People Plan aligned with Founder and Division Lead needs.
• Oversee full HR lifecycle: recruiting, onboarding, performance management, and off-boarding.
• Manage HR systems (HRIS, payroll, ATS), benefits programs, compensation structures, and employee documentation.
• Deliver training, organizational development, and compliance with labor laws.

Facilities & Infrastructure

• Lead planning, leasing, purchasing, and buildout of office, lab, event, and vivarium spaces.
• Ensure facilities meet safety, compliance, and future scalability requirements.
• Oversee physical security, environmental standards, renovations, and expansion.

Information Technology

• Implement secure, scalable internal and external IT systems that meet diverse user needs.
• Manage IT vendors, contracts, cybersecurity practices, and intellectual property protections.

Legal, Tax & Compliance Oversight

• Coordinate with external counsel to manage organizational legal, tax, and regulatory matters.
• Ensure operational and investment activities comply with relevant laws, nonprofit rules, and reporting requirements.

Marketing, Communications & Community Engagement

• Shape brand, messaging, digital presence, and external communications.
• Produce events, convenings, webinars, and ecosystem-building engagements that extend our impact.
• Support community and partner relations, ensuring visibility and adoption of our concepts.

Qualifications:

• Proven experience overseeing multi-functional operations, including finance, HR, legal, IT, and facilities.
• Strong financial acumen with experience in budgeting, modeling, accounting systems, audits, and compliance.
• Ability to deploy capital creatively (grants, loans, equity-like structures) in mission-driven environments.
• Experience leading recruiting, onboarding, performance management, and culture-building in fast-growing start-up organizations.
• Skilled in building HR systems, compensation frameworks, benefits programs, and training infrastructure.
• Demonstrated experience planning and executing facility buildouts (office, lab, or technical environments).
• Comfortable designing scalable operational systems for rapidly growing teams with diverse functional needs.
• Familiarity with implementing secure, scalable IT systems and managing external vendors.
• Ability to balance usability, cost-efficiency, and security across internal and public-facing systems.
• Experience managing nonprofit, corporate, or research organization compliance and navigating complex regulatory landscapes.
• Comfortable partnering with legal counsel on contracts, tax matters, and organizational governance.
• Skilled at shaping organizational messaging, brand identity, and external communications.
• Experience producing events and community engagement initiatives that build visibility and influence.
• High-EQ, collaborative leader able to work across scientific, entrepreneurial, and policy environments.
• Thrives in ambiguity with a bias toward action, transparency, and rapid iteration.
• Strong service orientation toward internal teams; comfortable balancing strategic and hands-on execution.

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.

About this role

Faire's quality, depth, and breadth of brands is its strongest value to retailers. The Enterprise Account Executive role sits at the center of our enterprise brand acquisition efforts — partnering with larger, more complex brands to bring them onto the Faire platform. You'll own a book of strategic prospects, navigate multi-stakeholder sales cycles, and help shape how we approach enterprise partnerships as a team.This role is for you if you've sold into mid-market or upper mid-market environments where deals involve 5-6 stakeholders, span multiple quarters, and require building business cases that resonate across departments. You're a strong storyteller who understands change management and knows how to frame value for decision-makers who are protective of their existing distribution strategies.

What you’ll do

• Own and execute against a quarterly quota of GMV and brand activations, managing a pipeline of strategic enterprise prospects
• Navigate complex, multi-stakeholder sales cycles (typically 6-9 months) by building relationships across departments and handling objections at each level
• Develop tailored proposals and business cases that align Faire's value with each prospect's specific goals and constraints
• Partner with cross-functional teams - including Product, Strategy & Analytics, and Revenue Operations - to refine our enterprise sales motion and share market
• insights
• Contribute to the evolution of our sales playbook, value props, and outreach strategies based on what you learn in the field
• Meet prospects in person when needed to build trust and accelerate deal velocity

Qualifications

• 5+ years of closing experience in B2B technology sales, ideally in mid-market or upper mid-market environments
• Track record of managing complex sales cycles with multiple stakeholders and long timelines
• Experience selling products or services that require change management or business model evolution on the buyer's side
• Strong storytelling ability - you can articulate value clearly and build narrative around why a prospect should act
• Comfort with ambiguity and a bias toward action; you figure things out and move forward
• Retail, e-commerce, or marketplace experience is a strong plus
• Based in or willing to relocate to San Francisco

On-Target Earnings (OTE) Range

San Francisco: the pay range for this role is $189,000 to $259,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ( )

Position: Executive Assistant
Location: Cupertino, California
Duration: 12 months
Job ID: 171328

Job Overview:

The Executive Assistant will provide high-level administrative support to executives, ensuring smooth day-to-day operations. This role requires exceptional organizational skills, attention to detail, and the ability to handle sensitive information with discretion. The ideal candidate will be proactive, resourceful, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities:

• Manage executive calendars, including scheduling meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Coordinate and organize meetings, including preparing agendas and taking minutes.
• Handle confidential information with utmost discretion and professionalism.
• Act as a liaison between executives and internal/external stakeholders.
• Assist with special projects and other administrative tasks as needed.
  

• Proven experience as an Executive Assistant or similar role.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to multitask and prioritize effectively.
• High level of discretion and professionalism.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $32 - $35

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at To report any concerns, please email us at

Role: Product Manager - Sales and Support Tech with Generative AI / Agentic AI

Duration: 12 months

Location: San Jose, CA (Hybrid)

Job Description

We are seeking a dynamic and experienced Product Manager to join our team, focusing on the Sales and Support technology domain. The ideal candidate will have a strong background in product management, with a specific emphasis and track record on leveraging Generative AI to enhance customer experience and drive business growth.

Key Responsibilities:

• Product Strategy and Vision: Develop, articulate, and champion a clear product vision and strategy for Sales and Support technologies, incorporating Generative AI capabilities to innovate and improve customer interactions.

• Market Research and Analysis: Conduct thorough market research to identify customer needs, market trends, and competitive landscape. Use these insights to inform product development and positioning.

• Roadmap Development: Create and maintain a detailed 4-quarterly product roadmap th aligns with business objectives and customer needs. Prioritize features and enhancements based on impact and feasibility. Present roadmap progress and insights to senior leadership and cross-functional stakeholders.

• Cross-functional Collaboration: Partner closely with engineering, UX design, sales, legal, and support teams to ensure successful product development and launch. Facilitate communication, alignment and collaboration across distributed teams and geographies.

• Customer Engagement: Engage with customers & key stakeholders to gather feedback, understand pain points, and validate product concepts. Use this feedback to drive continuous improvement and innovation.

• Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement. Use data-driven insights to make informed decisions.

• Generative AI / Agentic AI Integration: Leverage Generative AI / Agentic AI technologies to develop innovative solutions that enhance sales and support processes. Stay updated on the latest advancements in AI and apply them to product development. Collaborate with business, engineering and data science teams to prototype, validate, and launch AI-powered features that drive automation, personalization, and efficiency

Qualifications:

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or advanced degree is a plus.

• Experience: Minimum of 7 years of product management experience, with a focus on Sales and Support technologies. Proven track record of successfully launching and managing products.

• Technical Skills: Strong understanding and track record of implementing Generative AI / Agentic AI technologies and their applications in the Sales and Support domain. Experience with AI/ML frameworks and tools is highly desirable.

• Experience with Leading AI Platforms: Experience with industry-leading AI ecosystems such as Microsoft Azure OpenAI Service, Amazon Bedrock, or AWS SageMaker is highly desirable. Familiarity with integrating these platforms into enterprise-scale CRM and support systems is a strong advantage. Demonstrated success in leveraging these technologies to design scalable, intelligent solutions that enhance user productivity, automate workflows, and drive measurable business outcomes will set you apart.

• Analytical Skills: Excellent analytical and problem-solving skills. Ability to interpret complex data and make data-driven decisions.

• Communication Skills: Strong verbal and written communication skills. Ability to effectively communicate with technical and non-technical stakeholders.

• Leadership: Demonstrated leadership skills with the ability to influence and inspire crossfunctional teams. Strong project management skills and attention to detail.

Why Join Us:

• Innovative Environment: Be part of a forward-thinking company that values innovation and creativity. Work on cutting-edge technologies and make a significant impact on the industry.

• Collaborative Culture: Join a collaborative and inclusive team that values diverse perspectives and fosters a culture of continuous learning and growth.

Job Title: Electrical Engineer (E3S / Cable Design)

Location: Santa Clara, CA (Onsite)

Experience: 6+ Years

We are looking for an Electrical Engineer with strong E3S and cable design experience to support controller builds and electrical documentation.

Key Responsibilities:

Develop electrical schematics, wiring diagrams, and harness layouts using E3S

Design cables & harnesses (connector selection, wire sizing, routing)

Create fabrication documents: cable charts, wire lists, build instructions

Support controller build activities (wiring, routing, termination, testing)

Work with mechanical teams for electromechanical integration

Troubleshoot wiring issues during prototype/production builds

Maintain documentation and revision control in PLM / ERP systems

Required Skills:

E3S (Electrical Schematic Design)

Cable & Harness Design

Controller Build & Electrical Fabrication

Wiring Diagrams & Electrical Documentation

Plant Design Engineering – Electrical

Key Responsibilities

• Design and implement RESTful APIs and microservices with Go and Gin.

• Write clean, well-tested, maintainable backend code and optimize for performance, scalability and reliability.

• Implement authentication, authorization and other security best practices.

• Integrate third-party APIs and services as needed.

• Build responsive, high-performance user interfaces in React and TypeScript.

• Develop reusable components, maintain component libraries and manage state with Redux, Zustand or React Query.

• Ensure cross-browser compatibility and responsive design in collaboration with UX/UI designers.

• Design and maintain PostgreSQL schemas, write efficient SQL queries, create indexes and migrations, and optimize database performance.

• Design scalable system architectures, participate in code reviews and technical discussions, and implement CI/CD pipelines and automated testing.

• Monitor and debug production issues, mentor junior developers, and contribute to engineering best practices.

Essential Skills

• Go (Golang) with the Gin framework

• React and TypeScript

• PostgreSQL 17 and SQL query optimization

• RESTful API and microservices architecture

• State management tools such as Redux, Zustand or React Query

• CI/CD pipeline creation and automated testing

• Performance tuning and troubleshooting across the stack

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)

Onsite daily in Sunnyvale (94086).

Pay up to $42/hr. (No PTO and No Paid Holidays)

The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.

Responsibilities:

• Be the face of IT to corporate employees in the respective office location.
• Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
• Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
• Work to improve the procurement and asset management practices for IT hardware and software.
• Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
• Work with Finance and IT leadership to manage budgets and costs for IT spend.
• Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
• Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
• Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
• Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
• Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
• Participate in after-hours, on-call support rotation.

Required Skills:

• 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
• Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
• Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
• Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
• Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
• Customer focused approach to delivering excellent service and support to internal customers.

The estimated pay range for this position is USD $39.00/Hr. - USD $42.00/Hr.

Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Amagi is an Emmy-winning, AI-enabled cloud platform powering the modern video economy. We help media companies unify streaming and broadcast workflows, modernize operations, and maximize monetization—from live remote production and real-time ad decisioning to automated playout and global content syndication.

Our Impact

Trusted by 23 of the world's top 50 listed media companies, Amagi delivers:

• 7,000+ channels across 300+ content distributors
• 500,000+ hours of content processed
• 26 billion+ monetized ad impressions

We power marquee brands including CBS, BBC, Warner Bros. Discovery, NBC, NBA, and DAZN—and the world's biggest events: The Olympics, Super Bowl, The Grammys, and the US Presidential Debate.

Headquartered in Bengaluru with 1,000+ team members across the Americas, EMEA, and APAC, we're redefining how media is created, distributed, and monetized, intelligently and at global scale.

Our identity and mission: Amagi, meaning "freedom", is building the world's leading media technology business grounded in purpose and integrity. We balance individual autonomy with collective mission, guided by the Amagi Way. We're creating a workplace where innovation thrives through the harmonious blend of freedom and shared purpose.

Job Profile

Amagi is seeking an exceptional Chief of Staff to serve as a strategic partner and force multiplier to our President of Global Business. This is a high-impact role for someone who thrives at the intersection of strategy and execution in a hyper-growth environment.

The Opportunity

You'll operate at the center of Amagi's global revenue engine: partnering with the President and senior leadership to drive operational excellence, cross-functional alignment, and flawless execution of strategic priorities across revenue, product, engineering delivery, and customer-facing functions spanning the Americas, EMEA, and APAC.

This isn't a traditional staff role. You'll translate ambitious strategy into measurable outcomes by leading mission-critical initiatives, removing organizational friction, and establishing operating rhythms that scale with our growth. You'll be the connective tissue between vision and reality - ensuring the right conversations happen, decisions get made, and execution follows through.

What Success Looks Like

You'll know you're succeeding when:

• Strategic initiatives move from concept to completion with speed and precision across delivery, product, and revenue teams
• Cross-functional collaboration between sales, marketing, CS, product, and delivery becomes smoother and more effective
• The leadership team gains leverage through improved operating cadence and communication
• Critical business metrics accelerate as organizational effectiveness improves
• Product-market alignment strengthens and go-to-market execution sharpens

Who Thrives in This Role

You bring strategic thinking, operational rigor, and hands-on execution experience from a fast-scaling global SaaS or technology environment. You understand the interplay between product development, go-to-market functions, and delivery excellence. You're energized by complexity, comfortable with ambiguity, and skilled at building structure without bureaucracy across diverse functional areas.

Key Responsibilities

Strategic Planning & Execution

• Partner with the President to define, prioritize, and execute strategic initiatives across the business.
• Serve as thought partner on critical business strategy decisions: market expansion, M&A, pricing, product-market fit, competitive positioning
• Drive alignment between regional and functional leaders on annual and quarterly business priorities.
• Translate high-level strategy into clear operating plans, milestones, and measurable outcomes.
• Prepare executive-level materials including business reviews, board presentations, and strategic updates.

Business Operations & Performance Management

• Establish and manage operating cadences including business reviews, KPI dashboards, and leadership forums.
• Own the cadence, agendas, pre-reads, decisions, and follow-through for all leadership forums
• Partner with Finance, RevOps, and Analytics teams to monitor performance, identify gaps, and recommend corrective actions.
• Support planning processes such as annual operating plans, headcount planning, and investment prioritization.
• Drive clarity and accountability across initiatives through structured project management and follow-through.

Cross-Functional Alignment

• Serve as a connective tissue across Sales, Marketing, Partnerships, Customer Success, Product, and Operations.
• Drive strategic programs that don't have a natural owner (e.g., GTM-Product alignment, Delivery transformation, go-to-market for new product line)
• Ensure effective communication and execution across global regions (Americas, EMEA, APAC).
• Partner with functional leaders to remove roadblocks and improve speed of decision-making.
• Manage special projects (eg. due diligence for M&A, post-merger integration, organizational redesign)

Organizational Effectiveness

• Partner with People/HR teams to support leadership development, succession planning, and organizational design.
• Support hiring of senior leaders (participate in interviews, conduct back-channeling, facilitate onboarding)
• Help scale leadership operating models and management rhythms as the company grows globally.
• Foster a culture of accountability, continuous improvement, and high performance.
• Coach and influence senior leaders through data-driven insights and structured problem-solving.

Executive Partnership

• Act as a trusted thought partner to the President on business strategy, organizational design, and execution.
• Support preparation for key internal and external meetings, including executive leadership and board interactions.
• Represent the President in select cross-functional forums and initiatives as needed.
• Anticipate business challenges and proactively surface insights and recommendations.

Skills and Expertise Required

Required

• 10+ years of experience in high-growth technology companies, with progressive responsibility across multiple functions
• Strategy consulting or investment banking pedigree OR GM/operator experience leading P&L or major business unit
• MBA from top-tier program strongly preferred (not required for exceptional operators)
• Multi-functional fluency: Deep understanding of at least 2 of: Revenue/GTM, Product Management, Engineering/Delivery, Business Operations
• Financial acumen: Can build P&L models, analyze unit economics, assess business cases, and speak CFO's language
• Strategic thinking: Track record of shaping business strategy and driving strategic initiatives
• Executive communication: Exceptional written and verbal skills; can craft board memos, strategic narratives, and executive briefings
• Cross-functional leadership: Demonstrated ability to drive results through influence across senior stakeholders
• Organizational savvy: High EQ, political intelligence, ability to navigate complex stakeholder environments
• Bias for action: Comfortable with ambiguity, able to drive decisions and move quickly

Preferred

• Prior Chief of Staff experience to C-suite executive in $100M+ revenue company
• P&L ownership: Prior GM, VP, or business unit leader role with budget responsibility
• International experience: Lived/worked in India or other emerging markets
• M&A experience: Led due diligence, integration, or corporate development
• Board exposure: Prepared board materials or presented to boards
• Technical background: Prior engineering, PM, or technical role (not required but valued)

Base Salary Range: $180,000 – $240,000 USD (annual), plus performance pay incentive. In accordance with local pay transparency laws, this reflects the expected base pay range for this role in the United States. Actual compensation within the range will be determined based on job-related factors such as skills, experience, training, and location.

Total Rewards & Benefits

• Competitive Total Compensation, including base salary, incentive compensation, and equity package.
• Comprehensive Health Coverage including medical, dental, and vision plans
• Retirement Savings Program with a 401(k) employer match of up to 3%
• Paid Time Off (PTO) including four (4) weeks of vacation plus twelve (12) paid company holidays
• Paid Parental Leave for both primary and secondary caregivers
• Flexible Benefits & Protection Programs, including Flexible Spending Accounts (FSA), life insurance, Accidental Death & Dismemberment (AD&D), and short- and long-term disability coverage
• Employee Wellbeing Support, including access to an Employee Assistance Program (EAP)

Amagi is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Amagi will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Title: Senior Software Engineer Backend

Location: Sunnyvale, CA - Hybrid

Duration: 3-months, team extends quarterly

Please note! There are interim nights worked, once a week.

Our client is seeking a talented and passionate Staff, Software Engineer - Backend to join their team. The ideal candidate will have experience working in a large project environment with solid technical leadership abilities and strong development background in Java along with experience Cloud Implementation architecture and a proven track record of delivering high-quality scalable software applications.

Required Skills & Experience

• 7-10 years experience
• 60–70% coding, 20–30% design/architecture
• Technologies: Java, SpringBoot, Kafka, CosmosDB, Bigquery, and Kubernetes
• Owns design, ensures scalability
• Confident in pushing designs to production
• Tests own code
• Participates in cross-team contract discussions

Job Description

• Provide deep technical expertise and thought leadership that helps accelerate adoption of the absolute best engineering practices, while maintaining knowledge on industry innovations, trends, and practices.
• Lead and participate in medium to large-scale projects by reviewing project requirements, translating requirements into technical solutions, gathering requested information, writing, and developing code, and conducting unit testing. Communicating status and issues to team members and stakeholders.
• Developing highly scalable services to process millions of requests per day and solve complex software systems problems by leveraging state-of-the-art technology.
• Gaining exposure to various technologies used in Marketplace and E-commerce platforms.
• Designing and developing backend microservices and APIs for web applications using JVM ecosystem (Kotlin, Java) and other languages and frameworks (Python, Go)
• Collaborate with project teams and cross functional teams. Troubleshoot open issues and bug-fixes, ensuring on-time delivery and hand-offs. Interact with project manager to provide e input on project plan.
• Troubleshoot business and production issues by gathering information (for example, issue, impact, criticality, root cause), engaging support teams to assist in the resolution of issues. Formulate action plans, performing actions as designated in the plan. Interpret the results to determine further action, perform root cause analysis to prevent future occurrence of issues and complete online documentation.
• Provide support to the business by responding to users' questions, concerns, and issues (for example, technical feasibility, implementation strategies). Facilitate resolutions and lead cross-functional partnerships.
• Driving projects of high visibility across the organization.

Compensation: $50-$60/hour, depending on experience

Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:
This Service Delivery Manager (SDM) be responsible for successfully representing and leading highly talented On-Site Audio-Visual Support Teams.

The SDM will manage on-site team personnel and act as a liaison to Diversified to ensure the employee feels part of Diversified while working on site daily at client location.

What You'll Do:

• 
  
  
• Manage U. S. On Site Audio Visual team personnel and act as liaison between the client and Diversified ensuring that employees feel they are part of Diversified while still working every day at client site.
  
  
• Responsible for the fulfillment of the client SOW requirements, as it relates to the talents and skills needed to deliver. Responsible for delivery of services with On Site personnel. Interview and place candidates for Service clients. Write and modify job descriptions, post, interview for skills and fit.
  
  
• Collaborate with internal stakeholders and customers to create standards for employee onboarding to deliver committed to On Site Services. Ensure employee logistics, set client expectations, hours of operations and manage overtime and billing. Oversee onboarding activities such as badging, security requirements, etc.
  
  
• Develop training plans to ensure team members are meeting their KPIs within client needs and committed SOW. Manage overall SLA compliance for service to monitor and track performance. Manage and Schedule operations to Ensure action items are being administered/performed timely and efficiently.
  
  
• Provide expertise in transforming client requirements into actionable operational trackable deliverables, be the Central point of reporting for service-related activity across the enterprise.
  
  
• SDM will provide insight/reporting of onsite activities. Host Bi-weekly, Monthly and Quarterly Business Reviews (QBRs) to present our SLAs, overall project(s) status, next quarter focus, areas that need attention.
  
  
• Develop ways for onsite team track metrics of the event production team in scheduling, forecasting, and reporting on capacity planning for both people and equipment requirements Identify needs and support creation of team structure as Services expands (supervisors, managers, team leads). Specific metrics such as number of meeting requests, break-fix cases and A/V room sweeps including client user survey comments are pulled from the client ticketing system and AV dashboards to show performance statistics for all Diversified AV technicians as well as all client sites with AV case requests globally.
  
  
• Ensure client satisfaction is maintained.
  
  
• Ensure proper accounting of resources, bill rates, utilization and tracking is in place.
  
  
• Provide insight, coaching and professional development to team to enhance knowledge and technical skills. Employee development and mentoring of professional goals for individual contributors.
  
  
• Contract Management for Internal Diversified Coordination & Deliverables.
  
  
• Risk Management and Issue tracking.
  
  

Physical Working Environment/Location:

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• On Site, Office - San Fransico or NY
  
  
• Role requires the ability to move 50-75lbs of equipment as needed.
  
  
• Travel/Mobility necessary
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• Bachelor's Degree or equivalent
  
  
• Industry certifications such as ITIL, CTS, MS-Certs are an asset
  
  

Required Skills/Qualifications:

• 
  
  
• 5+ years in an Audio Visual/Video operations, Account management, Productions, Studio Operations Management, technology managerial role or similar is required.
  
  
• 5+ years of experience in onsite service delivery
  
  
• 2+ years management, leadership of onsite service personnel + P&L responsibility
  
  
• Familiarity with AV Systems and Meeting Support
  
  
• Experience with recruitment, employee management, and general HR concepts preferred.
  
  
• People leadership skills, technical capability, professionalism, self-motivation, self-discipline,
  
  
• focus and attention to detail.
  
  
• Working knowledge of SOWs, Contracts, Managed Services and Deliverables is a major asset.
  
  
• Experience working within a ticketing system and managing service tickets/incidents.
  
  
• Ability to shift quickly between tasks in a fast-paced environment.
  
  
• Ability to organize and schedule work & personnel effectively.
  
  
• Experience working in a corporate environment is an asset.
  
  
• Strong Microsoft Office skills are required (PPT, Excel especially).
  
  

Preferred Skills/Qualifications:

Industry certifications such as ITIL, CTS, MS-Certs

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.