Information Technology For Development Jobs in Boca Raton, FL

313 positions found — Page 2

ENTRY Phlebotomist I
Salary not disclosed
Deerfield Beach, FL 3 days ago
Job Title: ENTRY Phlebotomist I

Location: FL_DBP_1814 W Hillsboro Blvd, Deerfield Beach FL 33442

Duration: 4+ Months

Shift: Mon thru Fri 6am to 4pm


Job Description:

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The ENTRY PSR I helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also be trained on Phlebotomy skills to grown within the company.

The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet

Be willing to learn Phlebotomy skills when there is downtime or breaks that need to be covered

Once Phlebotomy skills are obtained, to perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

High school diploma or equivalent REQUIREDPosition is offered by a no fee agency.
Not Specified
Phlebotomy - Phlebotomist I
🏢 Spectraforce Technologies
Salary not disclosed
Delray Beach, FL 2 days ago
Title:Phlebotomy - Phlebotomist I

Location:Delray Beach FL 33445

Duration: 6 months


Shift/Time Zone:
Mon- Fri 10am - 3:30pm, Sat 7am - 2pm - subject to change due to business need.

Description:

The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR I will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.

Under the direction of the area supervisor, perform daily activities accurately and on time.

Maintain a safe and professional environment.

Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

Maintains required records and documentation.

Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

Ability to provide quality, error free work in a fast-paced environment.

Ability to work independently with minimal on-site supervision.

Excellent phlebotomy skills to include pediatric and geriatric.

*Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.*

Required Education:

High school diploma or equivalent REQUIRED

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred (Required in California, Nevada, and Washington).

Work Experience:

Minimum of 6 months experience REQUIRED. One(+) years phlebotomy experience preferred.

Customer service in a retail or service environment preferred.

Keyboard/data entry experience a must.

Additional Job Details: Must list home city/commute time to jobsite on resume (should be within 20-25 MINUTES TO SITE) - rate is based on years of DIRECT PHLEBOTOMY EXPERIENCE as listed in resume. Overlapping roles do not count twice. If your candidate is currently a student, please ensure that your candidate's school schedule will NOT conflict with shift schedule.

Candidate must have their own reliable transportation to get to/from worksite without issue (Being dropped off by bus, Uber, rideshare is not reliable transportation). Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift. Excessive absenteeism/tardiness is not tolerated and will be cause for terminationPosition is offered by a no fee agency.
Not Specified
Phlebotomist II - Float
🏢 Spectraforce Technologies
Salary not disclosed
Delray Beach, FL 2 days ago
title:Phlebotomist II - Float

location:Delray Beach FL 33445

duration:4 months


Shift/Time Zone:
6:00am - 4:00pm including weekends Saturday's and Sundays 7-11am.

Looking for candidates within a radius of Boynton Beach, Delray Beach, and Boca Raton, FL or close by.

description:


  • The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
  • The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
  • The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
  • The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
  • Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.


Job Requirements:


  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a high-volume setting.
  • Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.


Training locations may vary based on trainer availability.

Required Education:

High school diploma or equivalent REQUIRED.

Medical training: medical assistant or paramedic training preferred.

Phlebotomy certification preferred. Required in California, Nevada, and Washington.

Work Experience:

1-3 years phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.

2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment STRONGLY preferred.

Keyboard/data entry experience.Position is offered by a no fee agency.
Not Specified
Head of Security
Salary not disclosed
Deerfield Beach, FL 2 days ago

Titan America LLC is a leading environmentally and socially progressive heavy building materials company located in the eastern United States. Titan America is part of the TITAN Group, an independent, multi-regional producer of cement and other related building materials. Our products include cement, aggregate, ready-mixed concrete, and fly ash beneficiation. TITAN Group has had a record of continuous growth since its establishment in 1902. It has expanded its production and distribution operations into 13 countries, employing more than 5,500 people. Our products protect human life and personal property, improve the quality of life, generate economic prosperity and connect society.


Success begins with hiring the right people to partner with us as we grow and develop our business. People are central to everything we do. It is through their efforts and talents that Titan has been successful for over 100 years.


Location: Deerfield Beach, FL (Headquarters)

Scope: Multi-state, multi-site operations; leads a team of ~20 security professionals across multiple locations


Position Summary:

The Security Manager leads the organization’s enterprise-wide physical security, investigations, loss prevention, incident response, and protective services programs across a complex operating footprint.

This role is accountable for safeguarding people, property, product, and operations—designing and executing modern security programs that integrate cutting-edge electronic surveillance and AI-assisted interpretation of surveillance outputs to prevent, detect, and respond to theft, intrusion, sabotage, threats, and other security risks. The Security Manager is a hands-on leader with deep investigative capability and demonstrated experience leading professional security teams in multi-site environments.


Key Responsibilities

Enterprise Security Strategy & Governance: Develop and implement a risk-based security strategy for all operational sites, establish enterprise-wide standards for physical security and access controls, and lead security risk assessments to prioritize mitigation efforts and capital needs.


Investigations, Loss Prevention & Anti-Theft Operations: Lead internal investigations into theft, fraud, misconduct, and threats; coordinate targeted operations; oversee suspect interviews and proper evidence handling; and develop intelligence on loss trends to implement effective countermeasures.


Security Technology, Electronic Surveillance & AI-Enabled Analytics: Oversee the roadmap for modern security technologies—including CCTV, access control, intrusion detection, and AI-enabled surveillance—while implementing advanced analytics for improved prevention and response. Establish governance for surveillance review, retention, chain of custody, and escalation to ensure systems support investigative and compliance requirements.


Operational Site Security (Multi-Site): Oversee security operations across all sites, including guard force management, patrol protocols, and response readiness. Partner with site leaders to mitigate high risk vulnerabilities—such as fuel, equipment, spare parts, metal theft, product diversion, and afterhours access—and provide security support for logistics and product distribution, addressing risks tied to a large, dispersed driver workforce


Incident Response, Emergency Management & Law Enforcement Coordination: Lead incident response for major security events, serve as primary security liaison with local/state/federal law enforcement and relevant community partners.


Lead the security team across multiple locations; set performance expectations, training requirements, and professional standards.


Manage security vendors and contracts, including guard services and technology integrators.


Metrics, Reporting & Budget: Build executive-ready dashboards and reporting: incident trends, loss metrics, case outcomes, response times, compliance status, and technology performance. Manage security budgets for the operation.


Qualifications

  • Bachelor's degree in criminal justice or related fields such as Security Management, Homeland Security, Law Enforcement Management, Criminology, or Industrial Technology (preferred).
  • 10+ years of progressive leadership experience within law enforcement and large multistate manufacturing organizations operating in complex risk environments.
  • Extensive background in industrial, manufacturing, construction, and multisite operational settings.
  • Industry experience in mining, cement, and ready-mix concrete sectors (strong plus).
  • Proven expertise in securing industrial facilities and dispersed distribution networks, including the design and deployment of advanced security programs integrating electronic surveillance, AI enabled monitoring, and analytics to strengthen loss prevention outcomes.
  • Preferred professional certifications: CPP, PSP, PCI, CFE (or equivalent).
  • Demonstrated success operating in environments with high value mobile assets, fuel theft exposure, organized theft risks, and large remote/perimeter heavy sites.
  • Strong operational judgment with the ability to perform effectively under pressure while maintaining discretion, professionalism, and sound decision making.
  • Excellent written and verbal communication skills, including experience briefing executive leadership and influencing cross functional partners.



Competencies & Attributes

  • Strategic, risk-based thinker with strong operational execution
  • High integrity; evidence-based decision making and defensible documentation
  • Strong people leader: coaching, accountability, and building culture across locations
  • Proactive and technology-forward; able to translate tools/analytics into outcomes
  • Collaborative partner with Operations, HR, Legal, EHS, and IT


Work Environment & Travel

  • Role is based at Deerfield Beach, FL headquarters with regular travel to different company locations in the US.
Not Specified
Key Account Manager
✦ New
Salary not disclosed
Coral Springs, FL 1 day ago

About Site Impact

Site Impact is a leading multi-channel marketing technology company helping brands and agencies reach targeted audiences at scale. We combine a proprietary identity graph, real-time analytics, and a commitment to innovation to create measurable results for our partners.


The Opportunity

The Key Account Manager (KAM) is a strategic account leader responsible for maximizing growth within Site Impact’s most important and high-potential accounts. Working within a vertical-focused pod the KAM is introduced once an account is closed and immediately takes ownership of its strategic development.

This role is focused on deep client engagement, retention, and expansion of revenue opportunities across Site Impact’s product suite.


What You’ll Do

Strategic Account Management

  • Serve as the primary strategic point of contact for assigned key accounts.
  • Develop and maintain operational-level relationships, acting as a trusted advisor to clients.
  • Deeply understand each client’s organization, goals, and challenges to inform account strategy and drive long-term partnerships.

Growth & Revenue Expansion

  • Build and execute strategic growth plans to drive cross-sell, upsell, and overall account expansion.
  • Proactively identify opportunities to broaden adoption of Site Impact solutions and increase revenue share within each account.
  • Align with the Director of Account Management and VP of Sales to craft and present new product offerings, custom promotions, and partnership opportunities.

Account Health & Retention

  • Continuously monitor account performance using CRM and sales enablement tools to ensure strong ROI and satisfaction.
  • Own the mitigation of risks, proactively addressing issues to ensure long-term client retention.

Onboarding & Transition

  • Lead the post-sale onboarding process in partnership with the Business Development Executive.
  • Clarify objectives, KPIs, and SLAs, ensuring a seamless launch and early momentum.

Cross-Functional Collaboration

  • Support Finance on one-off / ongoing collections efforts.
  • Work closely with Product, Media Fulfillment, Finance, and Customer Support to deliver strategic initiatives and resolve pain points.
  • Provide feedback on client needs to influence product roadmaps and service enhancements.

Training & Education

  • Lead all client-facing training on Site Impact products, platforms, and best practices.

Quarterly Business Reviews (QBRs)

  • Lead all client-facing QBRs, providing executive-level insights and strategic roadmaps.
  • Review performance reporting with clients, highlighting key wins and recommending optimizations.
  • Participate in internal QBRs with the Director of Account Management to evaluate revenue performance and account health.


What Makes You a Great Fit

  • Strategic Growth Driver: Proven ability to expand revenue within existing accounts through thoughtful, data-driven strategies.
  • Trusted Advisor: Strong executive presence and communication skills that build deep client trust.
  • Analytical & Process-Driven: Skilled in analyzing performance data and converting insights into action.
  • Collaborative & Nimble: Comfortable working cross-functionally in a dynamic, fast-changing environment.
  • Results-Oriented: Motivated by measurable goals; consistently meets or exceeds growth and retention targets.


Key Qualifications

  • Bachelor’s degree preferred in Marketing, Business Administration, or a related field.
  • 4–5 years of experience in strategic account management, enterprise sales, or client services within digital media, marketing, or SaaS.
  • Demonstrated success in driving revenue growth and managing large, complex client relationships.
  • Strong understanding of digital marketing strategies, performance metrics, and emerging trends.


Why Site Impact

  • Health, dental, vision, and 401(k) with company match.
  • Career growth in a dynamic, innovative marketing technology company.
  • Culture built on CHAMP values—Create the Wow, Honor Commitments, Act Like an Owner, Make Quality Personal, and Put the Team First.
Not Specified
Family Practice - Without OB Physician
✦ New
Salary not disclosed
Metro Miami, Florida Outpatient Primary Care Opportunities
Currently 2 FULL-TIME Positions Available
Great Schedule/Quality of Life - NO Hospital Work, NO Nights, NO Weekends
100% Outpatient only - Monday thru Friday, typical schedule is 8am - 5:15pm; last patient at 4:45pm
Patient Volume: 12 patients/day
Competitive Salary (to be discussed directly) and Full Benefits Package is offered!

Company is on a bold mission to make high quality healthcare available to a billion people across the globe. We re building the world s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof.

As a Primary Care Physician, you ll play a key role in rebuilding our country s most important and most broken industry from first principles. You will be on the clinical front-lines ensuring that we are delivering a world class experience that will allow us to scale.

Company was founded in 2016 by former executives and engineering leaders. We are funded by some of the world's best investors and entrepreneurs.

You Will:
Provide high quality patient-centered, comprehensive primary care services
Participate in the selection of a suitable treatment plan for all patients
Supervise other medical staff to ensure the care team is providing appropriate care in accordance with their duties and obligations
Be proactive in ensuring adequate follow up of patients and their concerns (will be facilitated greatly by our technology and workflow tools)
Provide continuous availability for medical and technical questions to the employees, patient care staff and ancillary care providers including limited after-hours coverage
Actively participate in the development of new technology and protocols to improve patient care and outcomes
Collaborate with a multidisciplinary team of engineers, designers, nurses, health coaches and medical assistants

You Are:
Impact-driven. You care about your impact upon the world. That means more building and less talking as you re working toward something that has a chance to change people s lives.
User-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members
A Problem Solver - You've solved ambiguous and analytically complex problems, and are always looking for a new challenge.
Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes
A leader. You re kind, collaborative and humble. Teams want to be in the trenches with you, and to build something great by your side

Minimum Qualifications:
MD or DO
Board certified
Clinical experience in Internal Medicine or Family Medicine

Preferred Qualifications:
1+ years of experience in Internal Medicine or Family Medicine
FL licensed

Why Join?
We don t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it.

Our Commitment to Diversity and Inclusion:
We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.
Not Specified
Internal Medicine Physician
✦ New
🏢 DOCTORS CHOICE PLACEMENT SERVICES, INC.
Salary not disclosed
Pompano Beach, Florida 16 hours ago
Metro Atlanta, GA Outpatient Primary Care Opportunities
MULTIPLE FULL-TIME Positions Available
Great Schedule/Quality of Life - NO Hospital Work, NO Nights, NO Weekends
100% Outpatient only - Monday thru Friday, typical schedule is 8am - 5:15pm; last patient at 4:45pm
Patient Volume: 12 patients/day
Competitive Salary (to be discussed directly) and Full Benefits Package is offered!

Company is on a bold mission to make high quality healthcare available to a billion people across the globe. We re building the world s most advanced healthcare platform from the ground up, combining hardware, software and doctors under one roof.

As a Primary Care Physician, you ll play a key role in rebuilding our country s most important and most broken industry from first principles. You will be on the clinical front-lines ensuring that we are delivering a world class experience that will allow us to scale.

Company was founded in 2016 by former executives and engineering leaders. We are funded by some of the world's best investors and entrepreneurs.

You Will:
Provide high quality patient-centered, comprehensive primary care services
Participate in the selection of a suitable treatment plan for all patients
Supervise other medical staff to ensure the care team is providing appropriate care in accordance with their duties and obligations
Be proactive in ensuring adequate follow up of patients and their concerns (will be facilitated greatly by our technology and workflow tools)
Provide continuous availability for medical and technical questions to the employees, patient care staff and ancillary care providers including limited after-hours coverage
Actively participate in the development of new technology and protocols to improve patient care and outcomes
Collaborate with a multidisciplinary team of engineers, designers, nurses, health coaches and medical assistants

You Are:
Impact-driven. You care about your impact upon the world. That means more building and less talking as you re working toward something that has a chance to change people s lives.
User-obsessed. You are deeply empathetic, constantly putting yourself in the shoes of our members
A Problem Solver - You've solved ambiguous and analytically complex problems, and are always looking for a new challenge.
Process-oriented - You have exceptional organizational skills and enjoy building scalable operational processes
A leader. You re kind, collaborative and humble. Teams want to be in the trenches with you, and to build something great by your side

Minimum Qualifications:
MD or DO
Board certified
Clinical experience in Internal Medicine or Family Medicine

Preferred Qualifications:
1+ years of experience in Internal Medicine or Family Medicine
GA licensed

Why Join?
We don t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it.

Our Commitment to Diversity and Inclusion:
We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.
Not Specified
Worship Pastor
✦ New
Salary not disclosed
Boca Raton, FL 6 hours ago

Objective: The Worship Pastor helps lead the church-wide worship ministry of Boca Community in a way that is biblically grounded, spiritually healthy, and aligned with the vision of the church. This person will plan and lead worship services, pastor and develop worship and production teams, and help create a culture where worship is about God’s glory, congregational participation, and spiritual formation.


We believe worship is bigger than music and bigger than a Sunday service. Worship is a whole-life response to God. At the same time, this role is specifically responsible for leading and developing our corporate worship ministry.


Service Leadership

  • Plan and lead worship services that align with the church’s theology, values, and weekly direction.
  • Help lead services in a way that encourages the congregation to participate, not simply observe.
  • Work closely with the Senior Pastor in shaping service flow, song selection, and key worship moments.
  • Use transitions, Scripture, prayer, and other service elements thoughtfully to help prepare hearts for worship.
  • Introduce new songs intentionally, making sure they are theologically sound and a good fit for the church.
  • Lead special worship gatherings when needed, including prayer-focused nights, holiday services, and other church-wide moments.


Team Leadership & Development

  • Recruit, train, schedule, and develop musicians, vocalists, and worship leaders.
  • Build a healthy worship ministry culture marked by preparation, humility, unity, and spiritual maturity.
  • Pastor and care for worship and production team members through encouragement, prayer, and personal connection.
  • Help identify and develop emerging leaders within the ministry.
  • Provide leadership and development for younger worship environments, including student ministry, school worship teams, and other next-generation settings, helping create consistency, growth, and a clear pathway for younger leaders.
  • Invest relationally in team members beyond rehearsals and services.


Spiritual Leadership

  • Lead with a pastoral heart, helping create worship environments that are spiritually healthy and Christ-centered.
  • Foster a ministry culture where dependence on the Holy Spirit, prayer, and biblical truth remain central.
  • Model spiritual maturity, humility, and a genuine love for the Lord and His church.
  • Help ensure worship ministry reflects the broader discipleship values of Boca Community.


Collaboration and Communication

  • Work closely with the production team to ensure services are supported with excellence and clarity.
  • Build strong working relationships with audio, lighting, visual, and technical volunteers and staff.
  • Collaborate with the Senior Pastor, Executive Pastor, and other staff in planning services and ministry moments.
  • Communicate clearly and consistently so teams are prepared and aligned.
  • Receive feedback well and contribute to a healthy culture of growth and improvement.


Organizational Leadership

  • Oversee worship ministry resources, equipment, and budget responsibly.
  • Help create strong systems for scheduling, rehearsals, communication, and planning.
  • Support church-wide events and ministry initiatives as needed.
  • Work well across departments so worship ministry strengthens the larger mission of the church.


Qualifications:

  • A strong and growing relationship with Jesus Christ and a clear sense of calling to ministry.
  • Experience leading worship in a church setting.
  • Strong vocal and musical ability, with instrumental proficiency preferred.
  • Ability to lead both from the platform and behind the scenes.
  • A pastoral heart with the ability to care for and develop people.
  • Familiarity with worship technology, including tracks, click, and common planning tools.
  • Strong relational, communication, and organizational skills.
  • Agreement with Boca Community’s Statement of Faith and ministry philosophy.
Not Specified
Operations Manager
✦ New
Salary not disclosed
Delray Beach, FL 6 hours ago

Company Description

InteleTravel is an appointed agent for many major Travel Partners (cruise lines, hotels, holiday companies, car rental agencies, travel insurance & more) to all tourism destinations worldwide. InteleTravel has beneficial relationships with its preferred Travel Partners allowing it to offer Independent Travel Agents savings on travel for others as well as themselves via preferred rates or commission. Using state-of-the-art technology along with newly developed AI Assistance Tools that supports the InteleTravel booking engine, Agents can research and purchase competitively priced travel and exclusive offers– all whilst earning commissions. InteleTravel is a member of CLIA Middle East, UK & Ireland (Cruise Lines International Association, the official marketing and educational organization for all major cruise lines).


Role Description

The Operations Manager oversees daily customer service operations in the Delray Beach, Florida office for a travel consortium, ensuring efficient performance across support channels, supervision of staff, escalations management, and cross-departmental coordination to support high-quality service delivery.


Key Responsibilities

Customer Service Operations

• Manage daily operations across all support channels, including phone, chat, and internal email support systems.

• Ensure daily service levels and response-time targets are consistently met.

• Respond to and resolve escalated calls and emails from members, customers, and suppliers.

Team Leadership & Training

• Conduct weekly meetings with Customer Service staff for updates, performance feedback, and ongoing training.

• Provide coaching and development to ensure high performance and adherence to customer service standards.

Cross-Department Collaboration

• Communicate proactively with all department heads and supplier partners.

• Assist the Security Team with chargebacks and flagged account investigations.

Administrative & Reporting Duties

• Oversee and process bi-weekly payroll for customer service staff.

• Monitor KPIs such as service volume, response times, and quality assurance.

• Prepare operational reports and recommend improvements to enhance efficiency.


Qualifications

• 3–5 years of experience managing customer service operations.

• Experience supervising teams and leading performance management.

• Strong communication skills, both verbal and written.

• Ability to manage escalations and deliver solutions under pressure.

• Proficiency with CRM systems and support ticketing tools.

• Strong organizational and multitasking abilities.

• Experience with payroll processing.

Preferred Qualifications

• Experience in a travel consortium, host agency, travel agency, or hospitality environment.

• Familiarity with supplier relationships such as airlines, cruise lines, and tour operators.

• Knowledge of chargeback processes and fraud-prevention protocols.

• Understanding of service-level metrics and KPI reporting.

Skills & Competencies

• Operations management and process optimization

• Supplier and stakeholder communication

• Conflict resolution and escalation handling

  • Strong organizational and analytical skills, including expertise in process optimization and project management.
  • Proficiency in leadership, team management, and cross-functional collaboration.
  • Advanced problem-solving skills and the ability to make data-driven decisions.
  • Exceptional communication and interpersonal abilities for managing relationships with internal and external stakeholders.
  • Experience in the travel industry and familiarity with travel-related systems or technologies is a plus.
  • Bachelor's degree in Business Administration, Operations Management, or a related field; advanced certifications in operations or project management are a plus.
Not Specified
Veterans Disability Attorney
Salary not disclosed
Boca Raton, Florida 3 days ago

Veterans Disability Attorney

Positions Located in Boca Raton, New Orleans, Louisiana, Winston-Salem, North Carolina

Job description:

About Us: Werner, Hoffman, Greig & Garcia is a distinguished law firm dedicated to serving veterans nationwide, providing top-tier legal services with a commitment to upholding the rights of those who have bravely served our country. Specializing in veterans' disability claims and appeals, we navigate the intricate complexities of the system to ensure our clients receive the benefits they rightfully deserve.

Job Description: We are in search of a driven Veterans Disability Attorney with to join our dynamic team. The ideal candidate will possess a deep-seated passion for advocating on behalf of veterans, coupled with a proven track record in agency and Board of Veterans' Appeals (BVA) work.

Key Responsibilities:

  • Advocate for veterans in disability claims and appeals before the Department of Veterans Affairs (VA) and the Board of Veterans' Appeals.
  • Conduct comprehensive case analysis to develop and execute effective case strategies.
  • Prepare and present compelling legal documents, including briefs, motions, and appeals, supported by thorough research.
  • Maintain ongoing communication with clients, offering updates on case progress and addressing inquiries with empathy and clarity.
  • Collaborate closely with fellow team members to ensure cohesive case management approaches.
  • Stay abreast of relevant laws, regulations, and policies impacting veterans' benefits.
  • Engage in outreach and educational initiatives aimed at supporting the veteran community.

Requirements:

  • Juris Doctor (JD) degree from an accredited law school.
  • Active membership in good standing with ANY State Bar.
  • 0–2 years of experience in veterans' disability law, including internships, clinics, or early practice experience before the agency and the BVA.
  • Strong analytical prowess, research skills, and exceptional writing abilities.
  • Excellent interpersonal and communication skills, with a compassionate approach to client interactions.
  • Ability to manage a substantial caseload with meticulous attention to detail and effective time management.
  • Dedication to our mission of championing veterans' rights and benefits.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional advancement and personal development within a supportive team environment.
  • A fulfilling and impactful career path advocating for the rights and benefits of those who have served our nation.

We are open to a remote work position for the right candidate.

Application Process: Qualified candidates are invited to apply by submitting a resume, cover letter, and writing sample to our HR Director, Karen Shay-Meadows at

Work Environment:

At Werner, Hoffman, Greig & Garcia, we maintain a paperless and technology-driven approach. Fluency in and willingness to learn various software programs is crucial.

Join our team and make a meaningful difference in the lives of veterans as they pursue the benefits they rightfully deserve.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Not Specified
jobs by JobLookup
✓ All jobs loaded