Information Technology For Development Jobs in Ashburn
292 positions found — Page 10
Job Description & Requirements Specialty: Surgical Technologist Discipline: Allied Health Professional Start Date: 03/23/2026 Duration: Ongoing Employment Type: Per Diem Posted rates reflects the maximum rate, including night and weekend shift differentials Entrust Your Career to HealthTrust! At HealthTrust, we believe that healthcare is not defined by the four walls in which it is practiced; it's defined by its people.
We pride ourselves on crafting opportunities that expand skill sets, broaden career horizons, provide economic stability, and cultivate personal growth.
HealthTrust Offers: Getting to know HCA facilities within 50mi of home zip code Self scheduling through our Mobile GO HWS App Minimum of just three shifts a month, however, you can work more! 401K Matching Weekly pay every Friday Not required to work weekends Not Required to work holidays To get started, you will need: RN's a minimum of 1 year in specialty Allied 6 months of experience An adventurous spirit and fierce dedication Degree in corresponding specialty as required Appropriate certifications for the specific position HealthTrust Benefits: Opportunities for a lifetime: When you become a part of the HCA family, you will have exclusive access to more opportunities than any other healthcare system in the nation.
At HWS, we help open the door to a lifetime of lasting career opportunities.
A culture of care: Our clinicians have made HWS an industry leader for over 25 years.
We are passionate about our mission that, above all else, we are committed to the care and improvement of human life.
Career Development: As a wholly owned subsidiary of HCA Healthcare, HWS is a preferred partner to thousands of top-performing hospitals.
We provide our healthcare professionals with first-priority access to more than 200,000 jobs nationwide.
We are uniquely positioned to offer you exclusive and direct access to HCA Healthcare's vast network of facilities.
Let us open the door to nationwide opportunities that fit your lifestyle! We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Requirements Certifications CST (Required) BLS (Required) HealthTrust Workforce Solutions Per Diem Job ID 485998.
Posted job title: Per Diem Surgical Technologist
- General
- Surgical Tech5c143e31-5e48-4549-b638-05792d185386
- Nursing is seeking a travel nurse RN Labor and Delivery for a travel nursing job in Reston, Virginia.
Job Description & Requirements Specialty: Labor and Delivery Discipline: RN Start Date: ASAP Duration: 13 weeks 36 hours per week Shift: 12 hours, nights Employment Type: Travel RN
- Labor and Delivery L&D Registered Nurse
- Health Advocates Network is urgently hiring Labor and Delivery L&D RNs with at least 2 years of recent experience! IMMEDIATE STARTS! Travel packages up to $2,124 weekly 12 hour DAY shifts available 13 week contracts available Specialty: Labor and Delivery L&D Registered Nurse (RN) Requirements: Active VA State or Compact Registered Nurse License if applicable Certifications: BLS, ACLS, NRP, AWOHHN Fetal Heart Rate Intermediate Graduate of an Accredited School of Nursing Additional certifications may be required Benefits We Offer: Competitive pay rates, Referral Bonus, Medical, Dental and Vision.
Travel reimbursement and per diem allowances, Employee discounts, educational opportunities, and more! To apply for this job now or to find out more about other opportunities with Health Advocates Network, Inc.
reply to this posting, contact us at or call/text .
We can provide you unparalleled access to exciting career opportunities.
Health Advocates Network, Inc .
is an equal opportunity employer.
All qualified applicants shall receive consideration for employment without regard to any legally protected basis protected by applicable federal or state law except where a bona fide occupational qualification applies.
Refer a Registered Nurse for a $1,000.00 bonus opportunity! HANStaff Job ID 484152.
Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
Posted job title: RN
- L & D About Health Advocates Network
- Nursing Health Advocates Network was founded on the basis of a shared aspiration, to improve the way healthcare staffing is done.
We are a company established and led by nurses.
Our flexible approach enables us to develop solutions customized to your specific needs.
From short- and long-term travel contracts to local and per diem assignments and more, we are here to get you to your next adventure! By solving challenges, providing the best placements, and advocating for you, we stand to help you thrive and pave the path forward in your career.
Click on the videos below to learn more about our values!5c143e31-5e48-4549-b638-05792d185386
Research Engineer – Applied Machine Learning
Novateur stands for Innovation. We value creativity, vision, collaboration, and above all, ambition to innovate. Novateur Research Solutions is an R&D firm located in Northern Virginia, developing intelligent systems that push the boundaries of computer vision, AI, and large-scale learning.
We are seeking Research Engineers to advance the state of the art in large-scale machine learning, spatiotemporal modeling, and multimodal reasoning. Our projects span object tracking, re-identification, geo-localization, chemical and biological defense, and scene understanding. You will work at the intersection of software engineering and applied research, turning novel algorithms into robust, deployable systems.
Responsibilities:
• Prototype and optimize algorithms in computer vision and machine learning.
• Build scalable training and inference pipelines on cloud platforms (AWS EKS).
• Perform data curation, model evaluation, and system integration.
• Collaborate with academic and government research partners.
Requirements:
• BS or MS in Computer Science, Engineering, Applied Math, or related field.
• Experience with PyTorch or TensorFlow and scalable model training.
• Strong background in algorithms and software design.
• Excellent communication and technical writing skills.
• U.S. Citizen or Permanent Resident.
Preferred:
• Experience with geospatial data (PostGIS, GeoJSON, QGIS).
• Familiarity with Kubernetes and distributed data systems.
Why Novateur?
Join a team that values creativity and initiative. Our engineers have freedom to innovate, collaborate with top researchers, publish research in major scientific conferences, and see their ideas deployed in impactful applications.
Company Benefits:
Novateur offers competitive pay and benefits comparable to Fortune 500 companies that include a wide choice of healthcare options with generous company subsidy, 401(k) with generous employer match, paid holidays and paid time off increasing with tenure, and company paid short-term disability, long-term disability, and life insurance.
We offer a work environment which fosters individual thinking along with collaboration opportunities within and beyond Novateur. In return, we expect a high level of performance and passion to deliver enduring results for our clients.
Border Patrol Agent (BPA) Entry Level
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
- Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
- Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
- Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
- Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
- Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
- Make sound judgments and decisions in the use of firearms.
- Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
- Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Are you ready to embark on a rewarding career journey with limitless potential? Would you like to earn between $60,000 and $100,000+ annually? If you're seeking a fulfilling opportunity with flexibility, growth, and the chance to make a difference, your search ends here!
Why Choose Us:
- Unlimited Growth: Achieve your career aspirations without any limits.
- Unlimited Income: Your hard work translates into unlimited earning potential.
- Family-Centric: Join a local, family-oriented company that genuinely cares about you.
- Integrity Matters: Be part of a company that values customer satisfaction and integrity.
- Flexibility: Enjoy flexible working hours that accommodate your lifestyle.
- Every Day is Unique: Embrace the opportunity to solve unique customer challenges daily.
- Networking: Expand your customer base through valuable networking opportunities.
- Face-to-Face Interactions: Engage with new people in-person and be part of a supportive team while maintaining your independence.
In-Home Sales Flooring And Design Associate, Perks And Benefits:
- Competitive Compensation: Enjoy a strong base salary during the ramp-up period (first 60 days), then a robust commission program.
- Comprehensive Training: We provide paid training to equip you for success.
- Flexible Full-Time Hours: Work full-time with flexible scheduling, including evenings and weekends.
- Paid Time Off: Take advantage of paid time off to recharge.
- Cell Phone Allowance: Receive a monthly allowance for your cell phone.
- Annual Company Convention: Earn the opportunity to attend our annual company convention in Mexico.
- Company Van: Utilize a company van (mobile showroom) for work appointments.
- Gas Coverage: The company covers your gas expenses.
- High Earning Potential: Approximately 30% of our first-year salespeople earned over $100,000.
Key Responsibilities As An In-Home Sales Flooring And Design Associate:
- Client Engagement: Visit clients in their homes to discuss their flooring projects.
- Sales System: Utilize our sales system with the help of a tablet, laptop, and software.
- Customer Liaison: Serve as the primary point of contact for all flooring service inquiries.
- Installation Coordination: Coordinate installation schedules and communication with the Office Manager.
- Customer Satisfaction: Ensure customer needs and expectations are met, collaborating with the Install Manager for smooth project execution.
- Relationship Building: Develop lasting customer relationships and cultivate key referral sources for ongoing business growth.
Qualifications For Success:
- Sales Experience: 3-5+ years of in-home and/or outside sales.
- Drive And Determination: Use competitive drive to exceed sales targets.
- Interpersonal Skills: Exceptional interpersonal, organizational, and communication skills.
- Independence And Teamwork: Ability to work independently and collaboratively.
- Competitive Spirit: Embrace competition and have a strong drive to succeed.
- Problem-Solving: Demonstrate strong problem-solving and negotiation skills.
- Detail-Oriented: Pay attention to detail and possess strong organizational skills.
- Integrity: Uphold values of integrity and honesty.
- Tech-Savvy: Be computer literate and self-motivated.
- Public Speaking: Comfortable speaking confidently in public.
- Industry Knowledge: Flooring, construction, or design knowledge is advantageous.
- Ambition: Desire to become part of our \"family\" and make a six-figure income.
- Urgency: Approach tasks with a sense of urgency.
- Availability: Be available for homeowner appointments in the evenings and on weekends.
- Driver's License: Hold a valid driver's license.
In-Home Sales Flooring And Design Associate Compensation:
- Earning Potential: Expect an average of $60,000-$80,000+, with top performers earning over $100,000.
About Floor Coverings International:
At Floor Coverings International, we take pride in providing an unparalleled, high-touch in-home service for flooring and design. As national leaders in \"in-home\" flooring sales, we guide our customers through every phase of their flooring projects, from selection to installation. Our commitment to delivering the best experience is reflected in our outstanding 4.9/5.0-star local rating, demonstrating our dedication to exceptional customer service.
If you're driven, ambitious, and ready to seize the opportunity to achieve a six-figure income, apply today! We can't wait to meet you and welcome you to our team.
- Experienced physical medicine physician leadership team
- Flexible, diverse, independent practices
- Stable practices anchored with inpatient rehab and supplemented with hospital consults and/or SNF and/or LTAC
- Independent contractor (1099) and employed (W2) pay model choice
- We provide each physiatrist a complete set of management and administrative support services so that physicians can do what they are trained to do practice medicine.
- Integrated EHR / practice management system for efficient documentation, data capture and revenue cycle capabilities
- Professional in-house practice development resources to help each physiatrist gain access to the career opportunities they desire
- Professional in-house recruiting to find the best possible physiatrist and physician extenders for each practice group
- Risk management and compliance departments that protect both the patient and the integrity of our practices
- Intrathecal baclofen pump management
- Chemodenervation
- Spasticity
- Traumatic neurological injury including traumatic brain injury, stroke, cerebral palsy, or spinal cord injury
- Musculoskeletal and nonoperative spinal disorders
- Electrodiagnostic medicine (EMG)
- Neuromuscular
- SCI
- Cancer Rehab
- A full array of healthcare and 401K benefits
- Base salary
- Monthly productivity bonus (no income cap)
- No practice overhead
- Experienced executive management
- Flexibility and autonomy
- Access to full benefits package
- Malpractice insurance coverage and CME reimbursement
APPLY NOW or TEXT Job and email address to 636 - 628 - 2412.
Search all of our provider opportunities here: brittmedical DOT com
We are currently hiring for a Endocrinologist Physician to serve a large referral base in Virginia! Work at Virginia's Ranked Hospital and "One of the Best Regional Hospitals in the Nation" per US News.
Enjoy having experienced Endo support within the system, but also have the opportunity for independent development of a new hospital-based practice.
Enjoy an office-based practice within a hospital setting, with a robust patient volume in Thyroid & Diabetes Mellitus.
You'll have the ability to focus on areas of interest and grow a new practice.
We are offering a highly competitive compensation & benefits package, including relocation assistance, sign-on bonus, PTO & CME days, 401K & health/dental/vision insurance.
This area offers fantastic outdoor recreation, a rich history, and affordable housing with a low cost of living! We have one of Virginia's most successful public school divisions and offer outstanding private school systems.
Come see Shenandoah National Park & George Washington National Forest, with easy access to Washington DC & Dulles International Airport.
Interested Submit your current CV to donald at
About this Job: General Summary of Position Provides comprehensive Medical Nutrition Therapy to inpatients with a variety of medical conditions.
This includes but is not limited to performing malnutrition assessments nutrition focused physical exams diet educations and providing nutrition support recommendations.
These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy policies procedures and standards while adhering to MedStar's "Spirit Values.
Primary Duties and Responsibilities Consults with and/or makes recommendations to physicians and other allied health professionals regarding patients' nutritional statuses nutrient needs or specific diet plans.
Formulates nutrition assessment evaluation and follow-up plans for patients at nutrition risk as ordered by providers or according to departmental policy.
Recommends and documents patient's nutrition treatment findings and plan in the patient's medical record.
Consults in/outpatients in diet rationale for self-management.
Participates in clinical rounds appropriate department/service meetings and communicates appropriate information to administrative personnel in service area.
Must be flexible to cross-cover and train in all areas including the Neonatal ICU and Pediatrics if needed.
Reviews at least one annual review of literature pertinent to the area(s) of responsibility and presents to peers in Journal Club.
Presents at least one case study to peers annually relating to Journal Club if possible.
Attends pertinent meetings to enhance clinical practice growth records and documents in CDR Professional Development Plan.
Performs at least one annual formal professional presentation in the area of specialty to allied health professionals or the community.
Develops implements or participates in one of the following: new or updated education material new policy or policy change QAPI project or other nutrition related project as directed and approved by the CNM.
Provides relief and cross-coverage as delegated for in/outpatient services.
Maintains current CDR credentials and DC Licensure and completes yearly competencies as outlined by MGUH.
Holds current membership in a professional organization pertinent to the role.
Participates in licensing survey as needed.
Assumes other duties and responsibilities that are appropriate to the position and area.
The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered all-inclusive.
Minimal Qualifications Education Bachelor's degree B.S.
degree with a major in Food & Nutrition Science from an accredited college or university and the completion of an accredited dietetic internship.
required and Master's degree Master's degree from an accredited college or university if completed after January 1 2024 required Experience 5-7 years Five years minimum of progressive clinical nutrition experience.
required or 3-4 years Three years minimum of progressive clinical nutrition experience AND a Specialty certification recognized by the Academy of Nutrition and Dietetics and/or Commission on Dietetic Registration as a major certification.
preferred Licenses and Certifications REG DIET
- Dietitian
- Registered Commission on Dietetic Registration Upon Hire required and Dietitian DC DOH
- DIETDC DC Department of Health-Board of Dietetics and Nutrition Upon Hire required and CNSC
- Certified Nutrition Support Clinician Or other specialty certification recognized by the Commission on Dietetic Registration and/or Academy of Nutrition and Dietetics Upon Hire preferred Knowledge Skills and Abilities Current knowledge of clinical dietetics.
Able to navigate Electronic Medical Record efficiently.
Functional with basic word processing skills.
Good communicator with peers and members of the interdisciplinary team.
Able to manage time efficiently and able to multi-task.
Flexibility in schedule and tasks as needed.
Comfortable with public speaking.
This position has a hiring range of : USD $72,758.00
- USD $130,041.00 /Yr.
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NoeCee Global Inc. is growing, and we're looking for motivated individuals to join our marketing and sales team! If you're an energetic, goal-driven person looking to develop professionally and grow into leadership, this is the opportunity for you.
As a Marketing and Sales Representative, you'll gain hands-on experience in marketing, sales, and leadership. We provide full training, and you'll work directly with customers, represent client brands, and contribute to team growth. This role is ideal for someone eager to start their career in a fast-paced, performance-based environment with real opportunities for advancement.
Key Responsibilities
• Represent our clients in partnered retail locations through face-to-face marketing
• Engage daily with potential new customers and promote brand awareness
• Build strong relationships with customers, teammates, and leadership
• Track and achieve personal and team-based performance goals
• Collaborate on campaign strategy and new customer acquisition initiatives
Who We're Looking For
We value attitude over experience. You'll thrive here if you:
• Enjoy interacting with people and solving problems in real time
• Communicate clearly and work well in team settings
• Are driven by goals, recognition, and the opportunity to grow
• Want to take on leadership or management responsibilities in the future
If you're ready to get your foot in the door with a growing company and build real-world business skills, apply today and join NoeCee Global in Fairfax, VA!
Test Security Specialist (3 Openings)
Location: Remote (closest to EST)
Mode: this is a true, temporary assignment covering peak time (test administration and a leave)
Profile: Experience service/analytics person who has proven experience in investigations, compliance, test security, fraud prevention, risk management, or casework in a regulated environment. Ideal to have call center exposure and investigations experience. Will manage 1500-2000 cases - initially via phone that translates to email and outbound communications as cases mature.
Rate: $45/HR ON W2 Benefits
About the Opportunity
As a Test Security Specialist focused on AP Investigations, you will lead investigations into AP test
security incidents and score validity concerns. You will manage cases end to end by reviewing and
synthesizing evidence such as statistical indicators, test day reports, plagiarism findings, AI-related
reports, and any available supporting documentation or physical evidence. You will apply Client
policies and legal requirements to reach clear, well-supported determinations, including whether
evidence supports score cancellation.
You will also communicate professionally with students, parents, and student representatives, including attorneys, counselors, and educators, to ensure timely case resolution and consistent, accurate policy explanation. This role requires strong judgment, attention to detail, and the ability to manage sensitive situations with fairness and discretion.
In this role, you will:
Case Management (65%)
• Own AP investigation cases end to end from intake through final determination and closure,
ensuring each case is handled thoroughly, consistently, and within required timelines.
• Triage and scope cases by identifying allegation type, applicable policy, key evidence needs, and
any immediate risks or deadlines.
• Collect, review, and synthesize evidence including statistical indicators, test day
documentation, proctor and coordinator reports, seating and timing details (when available),
plagiarism findings, AI-related reports, and any supporting materials submitted by stakeholders.
• Analyze patterns and irregularities using investigative reasoning and data review techniques to
determine whether observed signals are consistent with policy-defined misconduct or score
validity concerns.
• Document investigative work clearly and completely in the case management system, including
evidence summaries, rationale, decision points, and recommended outcomes, to ensure audit?ready and defensible case files.
• Develop case recommendations that align to policy and evidentiary standards, and collaborate
with team leads and peers as needed on complex or high-risk determinations.
• Coordinate cross-functional work with internal partners and external vendors to obtain
evidence, validate reports, and resolve open questions, while protecting confidentiality and
sensitive data.
• Track and report case metrics such as status, aging, throughput, and outcomes, and surface
trends, recurring issues, or process gaps to leadership.
• Support continuous improvement by identifying opportunities to refine workflows, templates,
documentation standards, and investigation playbooks to improve speed, consistency, and
quality.
Customer Service (35%)
• Communicate professionally and empathetically with students, parents, educators, and
student representatives about cases under review, including what is being reviewed, what
evidence is considered, and what steps occur next.
• Draft clear written correspondence that accurately reflects policy, process, and case status,
using a tone appropriate for sensitive situations and escalated concerns.
• Conduct phone calls and written follow-ups to gather additional context, clarify
documentation, and resolve stakeholder questions while maintaining confidentiality and
neutrality.
• Maintain detailed communication records so all stakeholder interactions, requests, and
responses are captured consistently and are easy to reference during review or escalation.
• De-escalate sensitive situations by explaining policies and outcomes diplomatically, setting
expectations, and escalating to leadership or legal partners when needed.
• Help ensure timely resolution by meeting response standards, managing follow-ups, and
keeping cases moving forward without sacrificing quality or policy alignment.
About You
Success Measures
Success in this role will be evaluated by:
• Case throughput and timeliness: Managing an assigned caseload and moving cases from intake
to closure within established timelines, including increased volume during peak periods. Where
applicable, meeting productivity expectations aligned to case complexity and seasonality.
• Quality and audit readiness: Producing complete, accurate, and well-organized case files with
clear evidence summaries and documented rationale that meet audit and documentation
standards.
• SLA adherence: Meeting response and follow-up expectations for stakeholder communications
and internal milestones, including timely documentation of interactions and next steps.
• Decision consistency: Applying policies and evidentiary standards consistently across cases and
escalating complex, high-risk, or ambiguous matters appropriately.
• Stakeholder experience: Communicating clearly and professionally, setting expectations, and
resolving cases with fairness and respect, including effective de-escalation when needed.
• Operational contribution: Identifying recurring issues, trends, and process improvements that
strengthen investigation quality, consistency, and efficiency.