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Fleet Diesel Mechanic I - Norcross, GA

The Fleet Diesel Mechanic I will perform scheduled preventative maintenance and necessary repairs to automobiles, trucks (light and heavy), trailers, vans and forklifts as directed by Fleet Manager and Lead Technician. This individual also disassembles and overhauls motors, transmissions, clutches, rear ends and electrical systems.

Schedule and Shift:

• Full-time
• Tuesday - Saturday
• 8:30AM until finished

** During the training period, candidates must be available on any weekday for a rotating schedule, either in the morning or afternoon, to observe both the opening and closing of the fleet **

Position Responsibilities

• Maintain and repair fleet equipment and perform preventative maintenance.
• Diagnose vehicle failures and disassemble, repair and reassemble parts as necessary.
• Adhere to OSHA, DOT and EPA regulatory compliance standards. Respond to service calls.
• Complete all necessary documents, including vehicle records.
• Maintain cleanliness in areas of work and tools.
• Maintain records of daily check list (pre-trip inspections).
• Pick up and deliver vehicles.
• Manage ordering and inventory of parts.
• Perform assigned duties in a safe and productive manner.
• Follow the direction of Fleet Supervisor/Manager and Lead Technician.
• Input data accurately and in a timely manner into the fleet maintenance software program (SAP EAM).
• The training and experience that comes from the following certifications may be utilized as part of the position responsibilities
• Responsible for moving trailers around the warehouse/distribution center or trucking yard without needing a Commercial Driver's License.

• Pay starting at $32.37 per hour. The employee will move to a higher rate of $33.99 per hour in the quarter after their 6 month anniversary.
• Benefits, subject to eligibility, and collective bargaining agreements (where applicable): Medical, Dental and Vision, Paid Time Off, 401(k) program with employer match, Child & Elder Care, Adoption Benefits, Paid Parental Leave, Fertility Benefits, Employee Resource Groups, Breastmilk Shipping Services, Dependent Scholarship Program, Education Assistance, Employee Assistance Program, Personalized Wellness Platform and more!

• High school diploma or general equivalency diploma (GED)
• 2 years of Diesel Mechanic experience on a fleet
• Must be able to work on all types of vehicles
• Lift, push, and pull a minimum of 50 pounds
• Able to supply your own set of tools to perform the job.
• Responsible for moving trailers around the warehouse/distribution center or trucking yard.
• CDL Class A preferred

Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.

Locations: Boston | Chicago | Pittsburgh | New York | Brooklyn | Miami | Dallas | San Francisco | Seattle | Los Angeles | Manhattan Beach | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

We Are BCG X

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You'll Do

About the AISI Fellowship 

The Boston Consulting Group’s AI Science Institute (AISI) is launching a postdoctoral fellowship program designed to empower the next generation of applied science leaders. This elite, industry-adjacent program offers PhDs and early-career scientists the opportunity to work on some of the world’s most complex and high-impact scientific problems using cutting-edge AI, in collaboration with top-tier partners across aerospace, healthcare, energy, and materials science. 

Fellows will operate at the intersection of foundational research, real-world deployment, and strategic impact, helping shape breakthrough workstreams with AISI partners. 

Unlike traditional academic or big-tech postdocs, AISI fellows work on problems where the science, the data, and the deployment context are all partially undefined. Fellows are expected not only to advance models or methods, but to shape problem formulation, data strategy, and downstream impact alongside senior scientists, engineers, and industry leaders. 

What You'll Bring

• Lead or contribute to multi-disciplinary research initiatives that apply machine learning, simulation, optimization, or GenAI to real-world scientific domains.
• Collaborate with BCG X teams and external stakeholders, including scientists, engineers, business leaders, to frame and solve complex technical problems. 
• Author internal and external research outputs, with opportunities to publish in top journals or co-develop IP with partners.
• Design reproducible, scalable workflows that translate state-of-the-art models into practical tools for discovery and experimentation. 
• Serve as a scientific ambassador across AISI projects, bringing rigor, creativity, and a passion for impact.
• Engage directly, as appropriate, with client or partner R&D teams to translate research insights into deployable solutions, with support from senior BCG X leaders. 
• Contribute to AISI priority research themes, which may include (illustrative, non-exhaustive):  
  • AI-accelerated materials discovery and optimization
  • Scientific foundation models (biology, chemistry, climate, or physical systems)
  • Simulation-augmented learning (e.g., physics-informed ML, RL + simulators)
  • Compute-enabling technologies (chip design, process optimization, algorithm–hardware co-design)
  • Quantum algorithms and hybrid classical–quantum workflows 

Who You'll Work With

Program Details

• Duration: 24 months, with possibility of transition into full-time role at BCG X.
• Mentorship: Each fellow will be paired with a senior advisor and a technical/scientific lead from BCG X and a partner institution. 
• Resources: Full access to BCG’s infrastructure, compute resources, research datasets, and partner ecosystems. 
• Compensation: Competitive salary aligned with industry postdoc benchmarks, plus support for publishing, conference travel, and IP generation. Fellows are encouraged to publish in top-tier venues unless constrained by client confidentiality or strategic IP considerations; in such cases, alternative external-facing research outputs (e.g., methods papers, open-source tools, or delayed publications) will be supported. 

What Success Looks Like

By Month 6 

• Leading or co-leading a defined AISI research workstream
• Delivering models, methods, or code integrated into an active project
• Establishing a clear publication and/or IP trajectory identified

By Month 12 

• Producing at least one external-facing research output, such as a paper, preprint, workshop, or open-source contribution. 
• Being recognized internally as a go-to contributor in a priority scientific domain.
• Actively collaborating with at least one external partner or client R&D team.

By Month 24 

• Delivering multiple high-quality research outputs and/or patented IP.
• Establishing a clear path to a permanent role at BCG X or strong placement into a top-tier industry or research position. 

Additional info

Why Join AISI?

•  Work on projects that matter from geospatial intelligence to drug discovery to next-gen material discovery. 
• Collaborate with leading researchers, product builders, and Fortune 500 clients shaping the frontier of AI-assisted scientific discovery.
• Design and explore high-upside ideas that align with your research vision and AISI’s strategic priorities.
• Help build the foundational talent model for AISI as it scales into a global scientific innovation engine.

What This Fellowship Is Not 

• A traditional academic postdoc with a single PI and a narrowly defined research agenda.
• A consulting role focused on slide production or short-term delivery.
• A pure ML engineering role detached from scientific problem-solving. 

How to Apply 

• Submit your Resume/CV and a 1–2 page statement of interest attached to it (research background, domains of interest, and why AISI) 
• Share any relevant links to publications, code, or personal projects 

You must live within a reasonable commuting distance of your home office. As a member of that office, it is expected you will be in the office as directed. This role puts you on an accelerated path of personal and professional growth and development and so, at times, requires extended working hours. Our work often requires travel to client sites.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members. * That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage: 

• Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children 

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs 

• Dental coverage, including up to $5,000 in orthodontia benefits 

• Vision insurance with coverage for both glasses and contact lenses annually 

• Reimbursement for gym memberships and other fitness activities 

• Fully vested Profit-Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan 

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement 

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month) 

• Paid sick time on an as needed basis 

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. 

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

BCG is an E - Verify Employer. Click here for more information on E-Verify.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate.

This hybrid role requires an individual to be in the office 3 days per week . This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA . Relocation assistance is not available for this position.

The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday – Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am – 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs.

What you'll do:

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
• Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
• Maintains accurate, thorough, and current claim file documentation throughout the claims process.
• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
• Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques.
• Serves as an informal resource for team members.
• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
• May be assigned CAT deployment travel with minimal notice during designated CATs.
• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or General Equivalency Diploma.
• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
• Developing knowledge of residential construction.
• Working knowledge of estimating losses using Xactimate or similar tools and platforms.
• Demonstrated negotiation, investigation, communication, and conflict resolution skills.
• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

What sets you apart:

• Experience handling water loss claims including water mitigation, water loss estimating and reconciliation
• Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX)
• Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.)
• Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement)
• Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
• Proficiency in Xactimate (Level 1 and/or Level 2 certification)
• Experience in a call center environment
• Currently hold an active Adjuster License
• Bachelor's degree
• US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $63,590 - $114,450

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This role directly supervises three staff and provides indirect leadership and coordination with three Area Directors responsible for program implementation and contract deliverables. The Senior Director leads the development and implementation of standardized grant management systems, compliance protocols, reporting processes, and contract performance monitoring frameworks. The role partners closely with Area Directors, Project Managers, Finance, and Executive Leadership to ensure effective resource allocation, timely delivery of contract deliverables, and strong funder relationships.

This is work from home role; however, candidates must reside in one of the follow states: AL, AR, LA, OK, MS, TN or TX.

Education/Certification Requirements

Option A: Bachelor’s degree in public administration, business administration, finance, accounting, nonprofit management, or related field and 8+ years of progressively responsible experience.

Option B: Bachelor’s degree and 5+ years of progressively responsible experience within Communities Unlimited or a similar multi-state community development organization.

Option C: High school degree or equivalent is required and 12+ years of relevant experience.

Experience/Skills Requirements

Summary of Essential Job Duties 

Grant & Contract Portfolio Leadership

Compliance Systems & Quality Assurance

Reporting & Performance Management

Staff Leadership & Coordination

Funding Support

Other Projects?

Special?projects?and other?duties?may be assigned from time to time by?the supervisor.

Tools Used in Job

Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required.  Use of additional software for project-related activities may be required, and training will be provided.

Work Environment

The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Compensation details: 9 Yearly Salary

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About University Health:

At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.

Position Overview:

As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.

Key Responsibilities:

• 
  
• Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
  
• Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
  
• Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
  
• Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
  
• Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
  

Qualifications:

• 
  
• Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
  
• Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
  
• Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
  
• Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
  

Why University Health:

• 
  
• Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
  
• Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
  
• Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
  

Location:

San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.

Position Summary:

The Project Engineer will be responsible for design on multiple projects, directing and/or leading other design professionals within their discipline, and working with other design disciplines internal and external to PEC to develop engineering solutions for PEC’s Clients. This position will be responsible for providing design deliverables for a variety of projects, while maintaining PEC’s standard of excellence. This position utilizes BIM/CAD software, hand calculations, and computer-based calculations.

Duties and Responsibilities:

• Responsible for project completion in accordance with qualify assurance policies, standards and project specifications
• Prepare and review engineering plans and drawings
• Assist in the preparation of project proposals, cost estimates, and feasibility studies
• Performs and/or directs engineering design, coordination with other design staff for construction document and specification production in compliance with building codes, construction administration, and development of reports/studies
• Serves as an advisor to the Project Manager, identifying and communicating any potential risk to the project in a timely fashion
• Performs and/or directs design computations by hand and by computer software
• Uses experience, education, and judgement to make informed decisions. Retains knowledge and builds on previous experiences to increase capabilities in breadth and complexity
• Organizes multiple projects and tasks and completes them in a timely manner, on schedule, and per PEC Standards. Oversees tasks that have been delegated to other engineers and support staff

• Effectively communicates and coordinates with the Design Team to complete design tasks on numerous projects

• Perform quality control reviews at appropriate milestones
• Mentors, trains and develops less experienced staff
• Participates in business development activities to include developing and maintaining relationships with clients
• Other projects and responsibilities may be added at the company’s discretion

 Special Knowledge, skills and abilities:

• Ability to work independently and with others, with minimal supervision.
• Strong attention to detail and accuracy in preparing engineering plans, reports, and documentation
• Familiarity with local regulations, permitting processes, and design standards
• Excellent oral, written, and interpersonal communication skills.
• Knowledge and skill in determining project requirements, setting project scope of work, determining design budgets, determining preliminary construction budgets, and review of contracts. 
• Strong work ethic
• Experience with computer aided drafting and modeling using industry accepted software as described below:
  1. AutoDesk Revit 
  2. AutoDesk AutoCAD
  3. Microsoft Outlook, Excel, Word, and PowerPoint
  4. Bluebeam Revu
  5. RISA/RAM
  6. Enercalc
• Experience with codes and regulations, interpreting plans, and design discipline specific project components as described below: Electrical Equipment Layout and Room Sizing
  1. Structural Design & Calculations for Buildings
     • Load Path Analysis
     • Lateral Analysis – Seismic and Wind Load
     • Lateral force-resisting systems
     • Structural Elements Design (beams, columns, joists, slabs, walls, and foundations)
  2. Structural Materials (Steel, Concrete, Masonry, Wood)
  3. Storm Shelters
  4. Deep Foundation Systems
  5. Precision Equipment/Machine Foundations
  6. Pre-Engineered Metal Building Foundations
  7. Building Condition Assessments
  8. Structural Repair/Retrofit of Existing Buildings

 Education and Experience:

• Minimum of a B.S. Degree in an appropriate field of study from an accredited college is required.
• Minimum four (4) years of experience in engineering.

 License and Certification:

• Professional Engineering (PE) license in the location of practice is required.

Summary of Benefits

• Medical
• Dental
• Vision
• 401K Matching
• Life Insurance
• Short- and Long-Term Disability
• Maternity Leave
• Identity Theft Insurance
• Cancer Insurance

 Work Environment:

PEC values a healthy work-life balance, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is business casual, friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted within an office setting with frequent sitting, reaching and manipulation of objects, tools and/or controls. The position requires mobility. Duties involved require moving materials that weigh up to 10 pounds on a regular basis and up to 25 pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. At times, bending, reaching, standing, and walking may be required.

Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): 

• N/A

PEC is an AA/EEO/Veteran/Disabled employer.

PM21

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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a Manager, Claims Operations you will lead a team of property desk adjusters that handle moderate to complex property claims.

This role leads and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Implements process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX. Relocation assistance is not available for this position.

What you'll do:

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• Inspects and reviews quality of claim files and provide feedback to employees as appropriate.

• Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.

• Proactively finds opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners

• Creates conditions for success removes obstacles, leads and champions change.

• Achieves optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.

• Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.

• Handles escalations and makes appropriate decisions based on the policy.

• Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter authority.

• Hires, develops, and coaches claims employees for results delivery.

• Consistently coaches employees on claims handling and finds opportunities to improve overall process and engagement

What you have:

• Bachelor’s degree; OR 4+ years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 6+ years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.

• 2+ years of direct team lead, supervisory or management experience.

• Experience using and interpreting data to make decisions.

• Demonstrated leadership, initiative, customer service and/or claims handling skills.

• Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:

• 4+ years Property Claims experience (preferably dwelling and content)

• Experience handling water loss claims

• Property Claims leadership experience

• Experience leading a team of 6 or more

• Experience leading within a call center environment

• Demonstrated ability to perform critical review of property estimates

• Demonstrated ability to analyze contractual policy provisions in a multi-state environment to provide appropriate guidance and settlement authority

• Demonstrated proficiency with the Xactimate estimating platform

• Completed Bachelor’s or higher degree or Insurance or Process Engineering Designations (CPCU, SCLA, PCLA)

• Demonstrated ability to effectively lead through strategic & organizational changes delivering intended results and outcomes

• Demonstrated ability to inspire/motivate, develop employees, coach effectively and promote talent

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $103,450 - $186,210.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.