Information Technology For Development Jobs in Addison, TX

10 year exp.

in LivevoxNICE In Contact development Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)Strong knowledge on Nice Personal Contact Dialer.Strong knowledge on NICE IEX .Strong knowledge on Nice Quality Management LiveVox dialer Smart Reach hands-on with scriptingGood knowledge on API GW Elastic Stack (ELK) Snowflake integration.Good knowledge on AWS Kafka and hands-on on AWS services such as EKS|EC2 | Lambda andKafka configuration knowledge.Should have knowledge on salesforce call center components ( SSO configurationSailPoint profiling Omnichannel call center setup SF managed packagesSoftphone integration with NICE LiveVox switches)Understanding of the Studio ScriptingExperience working with Kafka.Experience Nice Personal Contact Dialer.Experience in NICE IEXKnowledge in CICD Tools and DevOps pipelineMust come to office 3-4 days and be in office for client interview.Nice Quality ManagementNICE IEXNice Personal Contact DialerNice Incontact Studio ScriptingLiveVox dialer Smart Reach hands-onKafkaPre-Screening Questionnaire Hands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working wit Nice Quality ManagementHands on experience working on LiveVox dialer Smart Reach hands-onAbility to come to office 3-4 days a week.

IDR is seeking a Program Manager to join one of our top clients for an opportunity in Dallas, TX. This role involves overseeing complex program delivery initiatives within a technology-driven organization focused on modernizing property engagement platforms across global locations. The organization is looking for a proactive leader to coordinate cross-functional teams, ensure delivery governance, and drive process improvements.

Position Overview for the Program Manager:

• Manage and maintain program roadmaps, Gantt charts, and milestone plans for release timelines
• Drive scope readiness, triage scope changes, and enforce scope freeze discipline
• Own Jira configuration, dashboards, KPI reporting, and root cause analysis for delivery performance
• Establish and uphold governance standards, conduct pre-delivery ceremonies, and maintain process documentation
• Collaborate closely with product, engineering, QA, and external vendors to align priorities and dependencies

Requirements for the Program Manager:

• 7+ years of experience in Program or Portfolio Management, PMO, or Business Analyst roles within large-scale programs
• Advanced Jira skills including dashboards, filters, and cross-project reporting
• Strong presentation and storytelling skills with the ability to turn data into insights for leadership
• Demonstrated experience with SDLC, Agile/Scrum, and SAFe in multi-team environments
• Proven ability in RCA, mitigation planning, process documentation, and scope management

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

One of the leading providers of best-in-class information technology services and solutions is looking for a Sr. Business Analyst to join their Hybrid team in Plano, TX!

Our client is seeking a Senior Business Analyst to support North America Professional Services business process analysis and transformation efforts. In this role, you will partner closely with senior leaders to gather and organize existing process documentation, map current-state workflows, identify operational pain points, and translate stakeholder input into clear, structured materials that support enterprise transformation initiatives. The ideal candidate is a strong process-focused Business Analyst who can work through ambiguity, bring structure to complex operational processes, and help document actionable insights that support decision-making and future process improvements.

Contract Duration: 6-Month Contract with the opportunity for extension or conversion

Required Skills & Experience

• 5+ years of experience working as a Business Analyst, Senior Business Analyst, or Business Process Analyst
• Strong experience with business process documentation, process mapping, and workflow analysis
• Experience gathering business requirements and conducting stakeholder interviews and workshops
• Ability to work in ambiguous environments and create structured documentation and clear outputs
• Experience supporting large-scale transformation initiatives, enterprise platform changes, or operational improvement programs
• Strong written communication skills with the ability to synthesize complex discussions into clear business documentation
• Experience maintaining requirements logs, decision logs, issue trackers, and business analysis artifacts

What You Will Be Doing

Daily Responsibilities

• Partner directly with leadership to support Professional Services business process analysis and transformation activities
• Gather and review existing process documentation, SOPs, work instructions, and business rules across multiple teams
• Conduct stakeholder interviews and working sessions to document how processes are currently performed
• Build current-state process maps, workflows, and supporting documentation across key business functions
• Identify and document pain points, inefficiencies, risks, and improvement opportunities within operational processes
• Translate stakeholder input into structured business requirements and supporting documentation
• Maintain key artifacts including requirements logs, issue trackers, assumptions, and decision logs
• Prepare summaries, reports, and briefing materials to support leadership in program discussions and decision making
• Track open issues, action items, and decisions to ensure alignment across stakeholders

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match with pre and post-tax options
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

Immediate need for a talented Senior SAP Basis Consultant. This is a 06+months contract opportunity with long-term potential and is located in Richardson, TX(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-06192

Pay Range: $60 - $62/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• SAP System Administration
• Manage and administer SAP ECC on HANA DB, SAP EWM, BW/4HANA,SAP Cloud Connector,Gateway, BTP,CPI, GRC,Solution Manager, and associated components.
• Perform system copies, refreshes, client administration, transport management, and daily monitoring.
• Maintain high-availability SAP environments including clustering, load balancing, and failover strategies.
• HANA Database Administration
• Perform HANA installation, upgrades, revision updates, backup & recovery, tenant management.
• Conduct HANA performance tuning, memory optimization, SQL plan analysis, and configuration for large-scale utility workloads.
• Upgrades, Migrations & S/4HANA Projects
• Lead SAP system conversions, OS/DB migrations, Unicode migrations, and S/4HANA greenfield/brownfield deployments.
• Expert knowledge of SUM, DMO, Maintenance Planner, and Upgrade Planner tools.
• Cloud & Infrastructure Expertise
• Manage SAP environments hosted on Azure, AWS, or GCP including infrastructure sizing and cloud migration strategies.
• Work with virtualization environments (VMware, Hyper‑V), Linux/Unix/Windows administration.
• Performance, Security & Compliance
• Perform deep-dive system performance optimization, kernel updates, and parameter tuning.
• Implement SAP security best practices, patching policies, and compliance standards (NERC, SOX, GDPR—based on region).
• Support audits and system hardening initiatives.
• Disaster Recovery & High Availability
• Architect, implement, and test DR strategies using HANA System Replication, backup/restore, and multi-site replication.
• Maintain 24/7 uptime SLAs critical to utility operations.
• Collaboration & Technical Leadership
• Provide expert-level guidance to Basis team members, developers, and functional consultants.
• Work closely with utility business teams to support billing, meter management, GIS, customer service, and field operations modules.
• Manage vendor coordination and escalation with SAP OSS.

Key Requirements and Technology Experience:

• Must Have Skills: SAP BASIS
• S4HANA
• Database Administrator
• 15–20 years in SAP Basis administration with deep hands-on experience.
• Strong expertise in:
• SAP ECC 6.0 (EHP upgrades)
• SAP S/4HANA (1809/1909/2020/2022/2023)
• HANA 1.0 & HANA 2.0
• SAP BW/4HANA, PI/PO, GRC, Fiori, and SAP Gateway
• SAP Router, Web Dispatcher, SLD, CTS/ChaRM
• SAP Cloud Connector,SAP Gateway
• Experience in SAP OpenText preferred
• Proficiency in Linux (SUSE/RHEL) and Windows environments.
• Experience with Azure/AWS cloud foundations, automation, and monitoring (Solution Manager, Focused Run).
• Prior experience in Utility Industry is highly preferred:
• Work Management ,Asset Management,
• Integration with GIS, Oracle systems, SCADA, and AMI platforms
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Ability to lead technical teams and drive mission-critical initiatives.
• Comfortable working in a 24/7 operations environment as needed.
• Bachelor’s degree in computer science, Engineering, or related field (preferred).
• SAP Technical Certifications in:
• SAP Basis
• S/4HANA Administration
• HANA Operations
• ITIL certification is an advantage.
• Implementation
• Enhancement
• Support

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Title:Sr. Manager Data Governance

Location: Richardson, TX Hybrid

Duration: 6 months possibility of FTE conversion yes

JOB SUMMARY

This position incubates and establishes a leading-edge global Data Governance function to support business segments, corporate functions and the Digital & Technology stakeholders. The responsibility includes

• 
  
• Liaise directly with clients and account teams to provide strategic direction on implementation of data governance programs, best practices, adoption of standards, mast data management, and data quality improvement while leveraging leading-edge data governance tools and technology.
  
• Collaborate with and manage highly performing data governance and data management professionals that support occupier clients and account teams.
  
• Provide support on data strategy execution in the adoption of data products including enterprise data platform that provides game-changing analytics in the CRE industry.
  
• Serve as the data governance champion of strategic data products and supporting metadata and reference data.
  
• Implement and support data ownership and stewardship programs for stakeholders across the business to ensure that account teams adopt improved data governance and management practices.
  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 
  
• Participate in the strategy, planning, and execution for Enterprise Data Governance at, focusing on Building Operations & Experience (BOE) business segment. Ensure the company has urgency, sensitivity and thought leadership for competitive capabilities around data.
  
• Demonstrated leadership experience in a large, complex, global organization, including the ability to effectively work and communicate across organizational lines. Ensure business stakeholder understanding, alignment and commitment to the objectives of the data governance and management program(s). Be the champion and evangelist for data, the business value, and the potential innovations. Be the trusted advisor to senior leadership and peers.
  
• Demonstrated experience in building relationships and leading high-performing teams with top talents around the world. Build a high performance environment and execute a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/ values/ business strategy and managing succession and development planning for the team.
  
• Collaborate with partners across business segments/ business lines, regions and accounts to develop consistent data governance capabilities at all levels, influencing decisions relating to policy, practices, supporting technology, and talent development.
  
• Establish leading data management practices and shared services relating to data quality, data provisioning, metadata, lineage, reference data, issue management and change management.
  
• Implement data governance as commodity services that could be leveraged by various clients in different industries. Understand clients' appetite and risk culture in day-to-day support activities and decision-making.
  
• Establish account team data governance programs. Define data domains and implement business oversight via essential data governance organizations and RACI (i.e. central data governance function, Data Ownership and Stewardship Program, etc.). Establish data standards, policies and controls. Design and implement the framework, including associated processes, necessary to sustain a data control environment. Monitoring compliance with data policies and standards
  
• Establish account team and cross-account data quality framework necessary to enable data quality reporting, issue identification, remediation and tracking, ultimately ensuring trust and confidence in data across domains.
  
• Guide the client accounts to adopt the strategic data products including existing account migrations and new account transitions. Manage data to support and its clients' business intelligence and scale appropriately with business growth.
  
• Experience in leading and driving leading-edge data innovation initiatives including big data, cloud computing, IoT, data virtualization and federation, etc., is a plus.
  
• Create and implement strategic approaches, plans, timelines, preparation of business cases to ensure expedited handling of client data protection, and other data compliance and security requirements.
  
• Develop and implement metrics needed to monitor/ report on data governance and data management progress
  
• Develop communication approaches and change management strategies; determines presentation focus and emphasis and prepares board-level presentations.
  
• Performs other duties as assigned.
  

SUPERVISORY RESPONSIBILITIES

Manages the planning, organization, and controls for a major functional area or department. Position will be responsible for managing direct reports across the Americas region and working with peers across all regions, requiring flexibility in schedule. May also be responsible for matrix reports. This position requires subordinates' recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Bachelor's degree (BA/BS) from four-year college or university and a minimum of eight years of related experience and/or training, including five years of experience at the management level.

• 
  
• 5 or more years of progressively responsible management positions in complex organizations required. Demonstrated success with high visibility projects, leaders in technology use and development, change management, budget and business case development and staff development.
  
• 5 or more years of related experience in related industry; commercial real estate management preferred.
  
• 7 or more years of data management related experience such as data analysis, data governance, enterprise information management, data modeling, and data quality management. analytics experience desired, i.e., data visualization, data analytics, data mining, business intelligence, etc.
  
• Candidates must have experience working in large organizations with geographically dispersed teams and complex technical environments.
  
• Experience in dealing with internal and external customers, service providers and vendors. Must be able to manage competing priorities. Needs to be resilient; resolving conflicts quickly to achieve desired business results.
  
  

• 
  
• Bachelor's degree in business administration, Information Management, MIS, Business Intelligence and Data Science, Library Science, Computer Science or related fields; advanced degree preferred.
  

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

• 
  
• Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
  
• Ability to establish and maintain a high level of customer trust and confidence in the overall information and analytics space
  
• Excellent oral, written, and presentation communication skills. Strong negotiation and group facilitation skills; ability to move a process forward, while meeting the needs of a variety of clients.
  
• Excellent collaboration, influence and leadership skills. Ability to work with various levels of peers including analysts, developers and executives regarding complex business and data related issues.
  
• Relationship management skills that include excellent listening and consultative capability, the ability to influence and negotiate with business and technology partners to drive change, and the ability to take a broad perspective and make key connections
  

FINANCIAL KNOWLEDGE

• 
  
• Requires basic knowledge of financial terms and principles.
  
• Participates in complex financial/business analysis and report reviews prepared peers or leaders.
  
• Manages to and oversees department budget.
  

REASONING ABILITY

• 
  
• Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
  
  • 
    
  • Understanding of global organizational design and the ability to shape and drive large-scale, cross-functional programs around people, technology, processes, and tools.
    
  • Demonstrated ability to balance long-term strategy with quick wins.
    
  • Demonstrated ability for strategic influencing and education of cross-functional stakeholders about the strategic importance and value of data governance
    
  • Excellent managerial skills; collaborative, imaginative, resourceful, reliable, technically savvy.
    
  • Superior analytical and creative problem-solving skills. Demonstrated successes in data analysis, drawing conclusions and improvement. Apply listening and consultative skills to understand business needs; be able to interpret requirements, identify impacts and analyze problems to determine impacts to business processes across the organization.
    
  • Ability to work well under deadlines, ability to work in a multi-tasking production environment to make good judgments about competing priorities.
    
  • Ability to tell a story to explain or sell a concept.
    
  
  
  

OTHER SKILLS and/or ABILITIES

• 
  
• Utilizes an entrepreneurial approach and develops innovative solutions.
  
• Ability to write business cases, process maps, presentation materials and articles using distinctive style.
  
• Ability to make effective and persuasive presentations on complex topics across various levels of leadership
  
• Expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment.
  
• Ability to use strong conceptual and analytical skills to generate insights and recommendations.
  
• Demonstrated information management and quantitative skills, including working knowledge of IT infrastructure, various technologies/ platforms, and aligned vendor solutions with enterprise strategic priorities.
  
• Experience managing small to mid-size teams and delivering results.
  
• Thorough knowledge of cutting-edge data management tools, industry advances, etc.
  
• Superior project management/ consulting and leadership skills. Demonstrated ability to facilitate complex, mission critical projects and to develop, participate in and guide multi-disciplinary work teams. Manage task timelines and deliverable schedules and share concerns about deliverables, timelines, and issues with Data Governance services or deliverables.
  
• Superior ability to manage, manipulate and analyze raw data, draw conclusions, and develop actionable recommendations using technology. Articulate the issues and resolutions via business-friendly communications. Serve as primary day-to-day contact for regional data management issues.
  
• Advanced understanding of data quality management. Knowledge of data governance and how it impacts business processes.
  
• Knowledge of master data management in a global environment, including data lifecycle and maintenance processes.
  
• Skills in MS Visio, Word and PowerPoint is a plus.
  
• Experience with reference data management tools at including Collibra, MS Excel, SQL query, etc., is a plus.
  
• Software development lifecycle knowledge, with background in agile philosophies and
  

ID - 522989

Title - ELM Application Support Developer

Location – Plano, Texas

Experience – 5 years

Job Description:

Qualifications:

• 4+ years of experience in software development or application support.
• Strong learning agility and client-focused mindset.
• Mandatory experience with ELM tools
• Ability to work in a collaborative and fast-paced environment

Key Responsibilities:

• Provide development support for bug fixes and enhancements across ELM modules.
• Ensure 24x7 coverage for P1 & P2 incidents.
• Handle P3 & P4 functional tickets during US EST business hours (8:00 AM – 5:00 PM).
• Deliver admin support during business hours, with on-call availability for critical incidents.
• Collaborate with cross-functional teams to ensure client satisfaction and continuous improvement.

Scope of Tools & Technologies:

• Core ELM Modules:
• JTS, LDX, GC, DCC, CCM, AM, QM, RS, RELM, RM, LQE, RPEN, JAS
• Backup Support:
• DOORS Classic, myAspire

The expected salary range for this position is between $80 K - $95 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)

Job Summary:

We are seeking an experienced Embedded Software Design Engineer to support development and compliance of an Arm-based SoC embedded software platform in accordance with DO-178C DAL A safety-critical standards. The role involves understanding and maintaining an existing code base, performing software requirement analysis, architecture design, and ensuring complete lifecycle compliance including traceability, documentation, and configuration management.

Key Responsibilities:

• Understand, build, and maintain the Arm-based SoC embedded software code base.
• Ensure software development follows DO-178C DAL A safety-critical SDLC processes.
• Perform software requirements capture, analysis, and traceability.
• Develop software architecture and detailed design documentation.
• Update and maintain source code to meet DO-178C compliance.
• Support SDLC reviews and Pre-SOI audit activities.
• Prepare design analysis reports and resolve technical issues.
• Maintain requirements, design, code, and test traceability.
• Support configuration management and documentation activities.

Required Skills:

• 7+ years of experience in embedded software design and development.
• Strong experience with DO-178C DAL A safety-critical software lifecycle.
• Experience with software architecture, design, and requirement analysis.
• Knowledge of communication protocols: Ethernet, SPI, RS485, CAN, I2C.
• Hands-on experience with DOORS, Git, Matissa, MS Visio.
• Familiarity with AMD Vitis, ARM C Compiler, and Lauterbach Trace32.
• Experience with SDLC documentation and Pre-SOI audit processes.

Job Title – Embedded Software Design Engineer - Avionics/Aviation

Location – Plano, Texas

Job Type: Full-Time

Job Description:

The work involves understanding an existing Arm-based SoC embedded software code base-including setting it up, building it, and running it. And bringing up the code and existing documentation to DO-178C DAL A standards to cover the entire safety-critical software development lifecycle: requirements, design, and test. As well as requirements traceability and configuration management.

Must have experience:

• 7+ Years experience as Embedded Software Design Engineer

• Software Development Lifecycle (SDLC) per DO-178C DAL A Safety Critical Standards

• Software Requirement Capture & Analysis

• Software Architecture & Design

• Traceability

• Updating Source Code to DO-178C

• SDLC Reviews

• DAL Level A Software Development Lifecycle Documentation

• Protocols - Ethernet, SPI, RS485, CAN, I2C, Pre-SOI Audit Experience

• Design Analysis & Report Preparation, Resolving issues

• DOORS, Git, Matissa, MS Visio, AMD Vitis, ARM C Compiler, Lauterbach Trace32

ID - 522882

Title – Embedded Software Design Engineer

Location – Plano, Texas (onsite only)

Experience – 5 to 10 years experience

Note:

This job requires only US Citizens.

Job Description:

The work involves understanding an existing Arm-based SoC embedded software code base-including setting it up, building it, and running it. And bringing up the code and existing documentation to DO-178C DAL A standards to cover the entire safety-critical software development lifecycle: requirements, design, and test. As well as requirements traceability and configuration management.

Must have experience:

• 7+ Years experience as Embedded Software Design Engineer
• Software Development Lifecycle (SDLC) per DO-178C DAL A Safety Critical Standards
• Software Requirement Capture & Analysis
• Software Architecture & Design
• Traceability
• Updating Source Code to DO-178C
• SDLC Reviews
• DAL Level A Software Development Lifecycle Documentation
• Protocols - Ethernet, SPI, RS485, CAN, I2C, Pre-SOI Audit Experience
• Design Analysis & Report Preparation, Resolving issues
• DOORS, Git, UML Design (Ex: Cameo), AMD Vitis, ARM C Compiler, Lauterbach Trace32

The expected salary range for this position is between $80 K - $100 K annually. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, base salary of internal peers, prior performance, business line, and geographic/office location.

Paid Leave, Health Insurance, Group life Insurance, Disability, 401(K)

• 
  
• Python
  
• AWS (ECS)
  
• Splunk
  
• New Relic