Information Technology For Development Jobs in Addison, IL

IDR is hiring for a 6 Month Contract to Hire Technical Product Owner

Join a leading organization in the data technology sector, where innovation and agility drive success. This fully remote role offers the opportunity to influence key data engineering initiatives, collaborating across diverse teams to deliver impactful digital products. If you're passionate about data solutions, thrive in fast-paced environments, and possess a strong technical acumen, this is your chance to make a difference and grow your career.

Position Overview for the Technical Product Owner:

• Act as a pivotal link between Data Engineering teams and business stakeholders to facilitate successful technology delivery across digital products

• Manage and prioritize data engineering product backlog, ensuring alignment with organizational objectives

• Author user stories and acceptance criteria, leading refinement sessions and sprint planning

• Lead Agile ceremonies including daily standups, sprint reviews, and retrospectives to ensure smooth delivery

• Utilize data and AI tools to analyze issues, optimize workflows, and maintain high quality in product artifacts

Requirements for the Technical Product Owner:

• Proven experience in stakeholder interaction and managing product backlogs in an Agile environment

• Strong documentation skills and the ability to communicate complex technical requirements effectively

• Proficiency with SQL, data engineering processes, and related technologies such as Azure SQL, Data Factory, SSIS, and Azure Data Lake

• Familiarity with Microsoft tech stack and data delivery tools is highly preferred

• Solid understanding of data engineering concepts and successful delivery of technical products

What's in it for you?

• Opportunity to work remotely with flexible hours, supporting a dynamic team that values innovation and autonomy

• Competitive pay rate of $60-68/hr, leading to an annualized salary of approximately $135,000 + 10% STIP

• Be part of a company with a strong focus on data-driven solutions and cutting-edge technology adoption

• Gain hands-on experience with AI-driven processes and advanced data engineering tools

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets

• Employee Stock Ownership Program

• Dedicated Engagement Manager who is committed to you and your success

• Medical, Dental, Vision, and Life Insurance

• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

REMOTE

Epicor ERP Field Consultant

Bloomingdale, IL

Full Time, Permanent & Onsite

Job Description

Responsibilities:

• Support and implement Epicor ERP systems for clients.
• Train client staff on the use of Epicor ERP software in preparation for go-live.
• Document client processes and provide materials backing up their choices and workflows.
• Collaborate with the main office team to develop customizations and reports as needed.
• Analyze customer requirements and specifications to complete tasks appropriately.
• Ensure solutions are fully tested and meet client needs.

Requirements:

• Experience with Epicor ERP, specifically in Financials, Customizations, Production Management, and Shipping & Receiving.
• Ability to analyze customer requirements and complete tasks appropriately.
• Self-motivated with the ability to complete tasks on schedule and within budget.
• Strong attention to detail and testing/QA skills.
• Excellent problem-solving skills and proficiency in Microsoft Office.
• Strong communication skills, both written and verbal.

Nice-to-haves:

• Experience with Epicor ERP implementations.
• Familiarity with multiple versions of Epicor ERP.
• Past work experience with Epicor software.
• Experience in creating customizations and custom reports with Epicor.
• Knowledge of SQL Server Reporting Services.
• Microsoft certifications for Windows and SQL Server.

Thanks & Regards,

Saiyed R (Daniel)

Executive Recruiter

Brightpath Associates LLC

Overview:

The Purchasing Agent is responsible for managing the procurement of goods and services while supporting efficient international logistics operations. This role involves sourcing suppliers, negotiating pricing and contracts, issuing purchase orders, and coordinating domestic and international shipments. The position plays a key role in ensuring timely procurement, cost efficiency, and reliable supply chain operations to support the company’s global activities.

Core Responsibilities:

• Source, evaluate, and maintain relationships with suppliers based on quality, cost, reliability, and service.
• Negotiate pricing, contracts, and purchasing terms with both domestic and international vendors.
• Issue and manage purchase orders while tracking procurement status to ensure timely delivery.
• Coordinate international shipments, including freight forwarding, customs documentation, and import/export compliance.
• Monitor delivery schedules and proactively resolve shipping delays, supply chain issues, or vendor concerns.
• Collaborate with internal teams such as sales, production, and accounting to support accurate and timely order fulfillment.
• Maintain organized records of purchasing activities, logistics documentation, and supplier performance.
• Ensure procurement and logistics processes comply with company policies and applicable international trade regulations. Experience with these regulations is beneficial but not required.

Qualifications:

• Experience in procurement, purchasing, logistics, or supply chain operations.
• Strong negotiation, communication, and analytical skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proficiency in ERP systems and Microsoft Office Suite (Excel, Word, Outlook).
• Basic understanding of international shipping processes and documentation such as Incoterms, Certificates of Origin (COO), ECCN, or USMCA is helpful but not required.
• Experience with global supply chain coordination or international logistics is a preferred.
• Familiarity with regulatory compliance related to international shipments and trade documentation beneficial but not required.

We are an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, military or veteran status, sexual orientation, gender identity, marital status, or any other status protected by applicable federal, state, or local law.

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  The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
  
  Under the direction of the area supervisor, perform daily activities accurately and on time.
  
  Maintain a safe and professional environment.
  
  Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  
  Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  
  Maintains required records and documentation.
  
  Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
  
  Job Requirements:
  
  Ability to provide quality, error free work in a fast-paced environment.
  
  Ability to work independently with minimal on-site supervision.
  
  Excellent phlebotomy skills to include pediatric and geriatric.
  
  Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  
  Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  
  Must be able to make decisions based on established procedures and exercise good judgment.
  
  Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  
  Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  
  Capable of handling multiple priorities in a high-volume setting.
  
  Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  
  Training locations may vary based on trainer availability.
  
  Required Education:
  
  High school diploma or equivalent REQUIRED.
  
  Medical training: medical assistant or paramedic training preferred.
  
  Phlebotomy certification preferred. Required in California, Nevada, and Washington.
  
  Work Experience:
  
  1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
  
  2 years in a Patient Service Center environment preferred.
  
  Customer service in a retail or service environment highly preferred.
  
  Keyboard/data entry experience.
  
  Additional Job Details:
  temp to perm
  
  

Overview:

The HR Assistant provides administrative and operational support to the Human Resources department, with a focus on payroll processing, benefits administration, onboarding support, and general office coordination. This role also assists with executive travel logistics and supports internal compliance and audit activities, including J-SOX documentation. Due to the sensitive nature of employee, payroll, and executive information handled, this position must uphold the highest standards of confidentiality, discretion, and ethical conduct at all times. This position is ideal for an organized, detail-oriented professional seeking a role in HR and administration.

Core Responsibilities:

• Assist with payroll processing, including data entry, timekeeping review, and payroll-related reporting.
• Support benefits administration, including enrollments, changes, terminations, and employee inquiries.
• Maintain accurate payroll and benefits records in HRIS and payroll systems.
• Assist with reconciliation of payroll and benefits invoices.
• Ensure confidentiality and compliance with company policies and applicable regulations.
• Assist with employee onboarding, including preparing offer packets, new hire documentation, and orientation materials.
• Maintain employee personnel files and HR documentation.
• Provide general administrative support to the HR Director and executive team.
• Perform general administrative duties such as filing, scanning, data entry, and document management.
• Answer and route inquiries professionally and efficiently.
• Assist with travel arrangements and modifications for executive team members.
• Assist with internal audits and compliance activities, including J-SOX documentation and controls support.
• Help collect, organize, and maintain audit-related records and evidence.
• Support internal process reviews and documentation updates.
• Adhere to corporate governance, internal controls, and compliance standards.
• Works closely with HR, Finance, and executive leadership.
• Assist in documenting HR, administrative, and cross-functional workflows and processes by collaborating with various divisions to ensure accuracy, consistency, and alignment with organizational standards.
• Serves as a point of contact for employee administrative questions.

Qualifications:

• High school diploma required; associate’s degree or coursework in HR, accounting, or business preferred.
• 3-5 years of administrative, HR, payroll, or office support experience.
• Basic knowledge of payroll and benefits administration.
• Strong organizational skills with high attention to detail.
• Ability to handle confidential information with discretion.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Associate Director, Operations
SHIFT: Wednesday - Saturday (4:30am - 3:30pm)

Factor_ a brand of HelloFresh is seeking an Associate Director Operations. As the Associate Director in operations, you will focus on operations organizational strategy and lead projects associated with cross functional engagement of staffing, training, talent development teams across the business unit. This will include aligning all support teams to a business vision of how we attract, retain and optimize both direct and indirect team members. Additional effort will be to support strategic launch initiatives including rolling out new technologies, processes and manufacturing facilities. If you're looking to impact the outcome of the business and to the lives of our team members, this is it!

You will...

• Identify organizational gaps in people operations and drive continuous improvement strategies to mitigate
• Collaborate with cross functional support teams of operations and their leadership develop a cohesive organizational strategy
• Run projects associated with new facility launches, new processes changes, and technology implementations
• Champion initiatives associated with direct labor training, onboarding, and experience
• Support cross functional strategy related to salaried development including partnering with operations leaders and HRs to ensure engagement and team morale
• Drive Safety, Quality, Cost, and Delivery, while growing and expanding capabilities that meet production mandatory requirements
• Indirectly lead operational partners to accomplish projects and initiatives
• Share and exchange operational best practices across our national sites
• Guide programs to reward and recognize performance
• Mentor, train and develop operations teammates for career progression and learning
• Create a positive team dynamic that encourages all employees to: provide feedback and drive change within the facility, adapt to the ever-changing business and stay focused on the customer experience
• Drive a customer-focused environment committed to delivering the highest quality product to our customers

You are...

• Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Bold: you're adventurous, outgoing and optimistic; you're confident making decisions and taking calculated risks
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask 'what if' and constantly challenge the status quo
• Versatile: you roll with the punches and don't get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Comprehensive background in Fulfillment, Shipping, Receiving, and Warehousing
• Motivated, developed and managed employees - our culture is a critical part of our success, and you need to help drive it
• Excitement for working in a fast-paced environment with a high level of ambiguity and change
• Interest in spending most of your time on the shop floor to learn and understand process details
• Continuous improvement and project management skills
• High level of integrity and ethics with excellent follow-through

At a minimum, you have...

• Bachelor's Degree required - Master's preferred
• 8+ years of experience in operations or people management
• Familiarity with FSMA, HACCP, SQF
• Knowledge of Lean manufacturing
• Project Management Certifications preferred
• Flexibility to travel

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

This position is also eligible for the HelloFresh equity plan.

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada:

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell:

The Technical Trainer is responsible for providing high-quality training to customers on the proper use, maintenance, and operation of equipment. This role involves both classroom instruction and hands-on training to ensure customers can effectively utilize the equipment and software to maximize its performance, safety, and longevity. The trainer will also be tasked with creating training materials, maintaining training records, and assessing the effectiveness of training programs.

What you will be doing:

• Training Delivery
• Training Program Development and Execution
• Update and Create Training Documentation
• Customer Support

Key tasks and Responsibilities:

• Conduct on-site and/or virtual training sessions for customers on the proper use of equipment and/or software.
• Provide both theoretical and practical instruction on equipment operation, troubleshooting, and maintenance.
• Deliver training on safety procedures and best practices to minimize risk and ensure compliance.
• Adjust training methods to accommodate varying skill levels and customer needs.
• Design and develop training materials, including user guides, presentations, and e-learning modules.
• Regularly update training content to reflect changes in equipment technology, features, or industry standards.
• Ensure training programs align with company goals and customer requirements.
• Provide follow-up support to ensure customers are effectively implementing training and using equipment correctly.
• Assess customer understanding and competency through evaluations, assessments, and hands-on demonstrations.
• Collect feedback from customers to improve training effectiveness and content.
• Maintain accurate records of all training sessions, including attendance, assessments, and feedback.
• Track customer satisfaction and effectiveness of training initiatives.
• Stay up to date with the latest industry trends, equipment technologies, and training techniques.
• Participate in professional development opportunities and collaborate with other trainers to share best practices.

KPI's:

• Training completion rate?
• Participant Satisfaction Score (PSS)
• Application of Skills in the Workplace - Measure how well trainees can apply the skills learned in the training
• Trainee Engagement Level
• Training Completion Rate
• Learning effectiveness?
• Training effectiveness
• Knowledge Retention Rate
• Number of Training Sessions Delivered
• Documentation generation and management

Key Skillset:

• Strong communication and interpersonal skills.
• Ability to simplify complex concepts for diverse audiences.
• Welcome a culture of improvement
• Bring project management expertise, especially in designing and implementing sustainable learning performance initiatives
• Proficient with training technologies, e-learning platforms, and MS Office Suite.
• Ability to lift and carry equipment as necessary.
• Willingness to travel to customer sites for training sessions

Your education & experience:

• 2-5 years of experience in training, preferably within an equipment or technical field.
• Willingness to travel domestically and internationally, complemented by a focus on setting goals and driving plans into action.?
• Hands-on experience with the equipment or products being trained on is highly preferred.

Certified Flavor Chemist

Addison, IL | Fully Onsite (Mon–Fri, 7:30 AM–4:00 PM)

Full-Time / Permanent

$150,000–$180,000 base salary

Industry: Flavors & Ingredients

Department: Research & Development

Reports to: Senior Manager, Flavor R&D

About the Role

We are seeking a Certified Flavor Chemist to join our R&D team and play a key role in developing innovative, high-quality flavor solutions for food and beverage applications. This position partners closely with cross-functional teams and customers to bring flavor concepts from idea to commercialization—while ensuring regulatory compliance, quality, and performance excellence.

Key Responsibilities

• Formulate and develop new flavor profiles aligned with customer specifications, market trends, and application requirements
• Conduct sensory testing and performance evaluations using both qualitative and quantitative methods
• Collaborate directly with customers to advance and finalize flavor development projects
• Stay current on flavor industry trends, emerging technologies, and consumer preferences
• Partner with Quality and Regulatory teams to ensure compliance with safety, labeling, and allergen standards
• Maintain accurate formulation records, experimental data, and technical documentation
• Support product launches by collaborating with Product Development, Marketing, and Production teams
• Troubleshoot flavor-related challenges and optimize flavor stability and performance
• Provide technical guidance and training to internal teams and clients
• Work with suppliers to source high-quality raw materials and explore new ingredients
• Train and mentor Flavor Apprentices in preparation for Society of Flavor Chemists testing

Qualifications

• Bachelor’s degree in Food Science, Physical Sciences, or a related field
• Certified member of the Society of Flavor Chemists (required)
• 5+ years of professional flavor development experience
• Experience creating and scaling reaction flavors
• Strong knowledge of flavor ingredient labeling and regulatory requirements
• Hands-on pilot plant experience
• Excellent attention to detail with strong organizational and communication skills
• Ability to work independently and collaboratively in a fast-paced environment

Technical Skills

• Proficiency with Microsoft Office (Excel, Word, Access)
• Comfortable learning and using web-based systems
• Preferred experience with flavor formula entry systems such as Sage X3, E-Book File, or Product Vision

Physical & Work Environment

• Combination of office, laboratory, and production floor work
• Regular exposure to manufacturing environments, including odors, noise, and food allergens
• Ability to lift up to 20–30 lbs as needed
• Required use of PPE on the production floor, including steel-toed shoes, hair/facial hair nets, and lab coats

Why Join Us

• Work on innovative flavor solutions with real market impact
• Collaborate with experienced industry professionals in a hands-on R&D environment
• Competitive compensation and long-term career growth opportunity

Title: Technical Recruiter

Location: Westchester, IL

Salary: $50,000 + Commission

Hybrid schedule 3 days on-site/2 work from home

Experience: 1-2 years experience in sales or recruiting

At Sterling, you will be a part of an award winning, employee-owned, technical/engineering recruitment leader. We provide project, contract-to-hire and direct hire staffing support both locally and nationally to a variety of diverse industries which include food, pharmaceutical, transportation, consumer products, energy, oil & gas and many others.

WHAT ROLE WILL YOU PLAY?

As a Technical Recruiter, you are an integral part of our Recruiting Team. This position will partner with Account and Business Development Managers to generate highly qualified candidates for client orders. Management of and delivery on multiple priorities are critical measures of success. This role reports to the Divisional Manager

RESPONSIBILITIES

• Identify, contact, and develop relationships with talent using various recruiting tools and methods (job boards, social media, company database, job fairs, networking events, etc.)
• Conduct recruiting activities as required to support delivery efforts and generate placements (sourcing, screening, interviewing, and presenting offers)
• Screen qualified applicants against the job description through initial phone screening followed by face-to-face interviewing
• Present qualified and screened candidates to the hiring managers with summary of job-related qualifications
• Partnering with Divisional Leadership to execute full lifecycle recruitment
• Consistently meet or exceed Key Performance Indicator (KPI) expectations

QUALIFICATIONS

• Strong communication skills; consistent follow up with clients and candidates
• Ability to effectively manage multiple priorities
• Ability to nurture long-term, mutually beneficial relationships with clients and candidates alike
• Proven ability to grasp technical/technology concepts as it pertains to functional job requirements
• Bachelor’s degree or equivalent experience preferred
• Experience in customer facing career is highly desired

WHAT CAN YOU EXPECT?

• To become an Owner in Sterling Engineering, by earning Stock Ownership annually, as well as company contributions into your 401k!
• To be surrounded by a team who is passionate, loyal, competitive, and driven
• To be rewarded for your individual contributions and recognized for your successes with commissions, quarterly & annual bonuses, trips, and many internal celebrations
• To receive consistent training and professional development
• The ability to create your own career path within a fast-growing organization

Position Overview

The Kane/DuPage Counties Outreach Coordinator reports to the County Programs Manager and works collaboratively with other Outreach Coordinators. This role focuses on community-based outreach to provide education on harm reduction strategies, naloxone, and overdose prevention, while building trusting relationships with people who use substances. The Outreach Coordinator also provides peer-based support, drawing on lived experience to reduce harms associated with substance use and connect individuals to resources and support.

Primary Duties & Responsibilities

• Identify areas of greatest need across Kane/DuPage Counties on the street and within existing services (such as our Mobile Outreach Program) to connect with participants and distribute harm reduction supplies
• Provide peer-based support to participants through rapport building, recovery coaching, harm reduction–informed interventions, and referrals, using lived experience to support participant-defined goals and reduce harms associated with substance use.
• Assist with stocking, maintaining, and delivering harm reduction inventory
• Accurately log and report data collected during outreach
• Provide on the spot training and education in harm reduction, overdose response, and distribute naloxone, the opioid overdose reversal medication across the county
• Identify and collaborate with a range of organizations and entities including but not limited to treatment providers, housing providers, social service organizations, healthcare providers, businesses, government agencies, etc to scale up access to naloxone
• Develop and implement substance use prevention programs targeted at the community
• Develop and deliver professional education and trainings for community members, professionals, students, and the general public on overdose recognition and response, naloxone administration, substance use, and harm reduction practices
• Identify, build, and maintain relationships with community resources—including treatment providers, housing programs, social services, food access programs, and other supports—to develop partnerships and serve as referral and warm handoff resources for participants with identified needs
• Identify and develop safety plans with participants who are at increased risk of overdose
• Assess community needs in collaboration with participants and report to Program Manager to help develop appropriate programs
• Maintain confidentiality and HIPAA compliance at all times
• Identify and maintain appropriate communication with team regarding issues, observations, and opportunities
• Perform other duties as assigned

Desired Qualifications

The Kane/DuPage Counties Outreach Coordinator must be a person of lived experience preferably with at least 2 years in recovery/remission from substance use disorder. Bilingual in Spanish a plus. They will preferably also have a minimum of two years’ relevant work experience in substance use disorder, mental health, public health or social work. This candidate will demonstrate the following qualifications:

• Minimum of two years’ relevant work or lived experience in substance use disorder, mental health, public health, or social work; preferably be a person with at least 2 years in recovery/remission from substance use disorder
• Demonstrated understanding of and commitment to harm reduction principles and practices
• Direct service delivery experience in the community social services sector with a demonstrated working knowledge of community-based programs and community support systems
• Demonstrated knowledge in the areas of safer drug use, addictions, safer sex, sex work, HIV/AIDS, hepatitis C, mental health, etc.
• Experience managing hostile interactions, utilizing non-violent communication and diffusing techniques
• Demonstrated knowledge of social justice, health promotion and public health approaches and models of social support and health care
• Must comply with all Live4Lali policies and procedures, including, but not limited to the Risk Management Guidelines
• CPR and Basic first aid certification preferred
• Proficiency in technology, including Google Drive, Zoom, Microsoft Office Suite, and database entry
• Valid driver’s license, proof of insurance, and reliable transportation
• Ability to drive our Mobile Outreach vehicle, and be cleared to be insured under the vehicle policy
• Feel comfortable driving 30-60 miles per day to serve the population
• Passionate about Live4Lali’s mission with knowledge of substance use disorder and the overdose crisis. Interest in authentic work with diverse communities and commitment to advancing anti-stigma efforts
• Demonstrated ability to establish rapport with a diverse range of clientele including individuals who are actively using substances and living with significant health challenges
• Excellent communication and interpersonal skills required to work effectively with co-workers, clients, community, and other service providers
• Demonstrated understanding of the importance and role of people who use drugs in the development, delivery, and evaluation of services intended to benefit them
• Ability to problem solve complex issues with creativity, flexibility and assertiveness
• Self-motivated, goal-driven with a “can-do” attitude
• Ability to work independently and as part of a team, to prioritize and handle multiple tasks, and to work independently in a high-pressure environment
• Excellent interpersonal skills with cross-cultural sensitivity
• Able to multitask and meet deadlines in a fast-paced environment

Work Environment and Schedule

The Kane/DuPage Counties Outreach Coordinator position is based out of our Arlington Heights office and requires regular travel to multiple community locations. Due to the dynamic nature of street-based and mobile outreach work, this role operates on a flexible and evolving schedule that does not follow a traditional 9:00 a.m. – 5:00 p.m. workday. Hours may include evenings or weekends and will adjust as programs expand and community needs shift. The position requires a full-time commitment of 40 hours per week, with days and times adaptable and open to negotiation for the right candidate.

This position is primarily in-person, with responsibilities divided between outreach in the community and office-based work; occasional opportunities for remote work may be available.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance