Benchtop IT Specialist – Imaging & Systems Support
Job Description
Job Title: BSA III - Benchtop IT Specialist – Imaging & Systems Support
Location: Thousand Oaks, CA (Onsite daily)
Department: OPS Benchtop IT / Information Technology
Pay up to $45/hr. (No PTO and No Paid Holidays)
3-Month Contract (No C2C/No Visa Sponsorship/No Student Sponsorship)
About the Role:
Scope: IC Setup & Imaging - Image non-reg/reg SCCM/LACE build, domain join, patch, CrowdStrike deploy
Software Installation - Support app installation configure drivers etc
IDA Integration - Prepare IC for IDA automated data management if applicable
IQ/OQ Vendor Support - Assist vendors during qualification, verify connectivity etc
SmartSync Data Transfer - Configure SmartSync for automated network data transfer if required
Internal Documentation & inventory management - Record system/PC details and locations in FLASH SCCM SNOW AD etc
Required Qualifications:
- Minimum 5 years work experience.
- Proven experience in IT systems imaging and deployment, preferably using Microsoft SCCM and LACE tools.
- Familiarity with endpoint security software such as CrowdStrike.
- Experience in software installation and driver configuration on Windows platforms.
- Ability to work closely with vendors during qualification activities.
- Strong documentation and inventory management skills, experience with FLASH, SCCM, SNOW, AD or similar tools.
- Excellent problem-solving skills and attention to detail.
- Effective communication skills to collaborate with cross-functional teams.
Preferred Skills:
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
- Experience in pharmaceutical or biotech industry benchtop IT support.
- Knowledge of IT compliance and validation processes.
- Familiarity with networked data transfer technologies and protocols.
- Certification in Microsoft technologies or ITIL is a plus.
The estimated pay range for this position is USD $40.00/Hr - USD $45.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.