Information Technology For Development Itd Jobs in Orange County, CA

We are seeking a Director, Strategic Trade Compliance to join our team. In this role you will be the senior authority responsible for overseeing the company’s global import, export, and sanctions compliance programs. This role defines and executes enterprise trade compliance strategy, ensures adherence to U.S. and international trade regulations, and partners with executive leadership to mitigate regulatory risk while enabling efficient global commerce.

The Director leads a global or multi-regional team of trade professionals, governs compliance frameworks and internal controls, drives digital and systems transformation, and serves as the primary liaison with government agencies and regulators.

This position reports the Vice President of Strategic Soucing, Procurement and Supplier Quality and is based in Irvine, CA.

As the Director of Strategic Trade Compliance, you will have the following key responsibilities:

Strategy, Leadership & Governance

• Define and execute the global trade compliance strategy across import, export, and sanctions.
• Serve as a trusted advisor to executive leadership, delivering insights on trade risk, regulatory changes, and cost optimization.
• Lead, develop, and scale a global or regional team of trade compliance professionals.
• Establish and govern enterprise trade compliance policies, procedures, and internal control frameworks.
• Monitor global legislative and regulatory developments (Customs, ITAR, EAR, OFAC, trade remedies) and guide proactive business response.

Import Compliance (Core Expertise)

• Oversee global import compliance programs ensuring accurate customs declarations, documentation, and controls.
• Act as subject matter authority on tariff classification, valuation, country of origin, and partner government agency requirements.
• Optimize use of Free and Preferential Trade Agreements (FTAs) and duty-savings programs.
• Govern Foreign Trade Zone (FTZ) compliance and operations, including CTPAT, Importer Self-Assessment (ISA), Duty Drawback, and Reconciliation.
• Manage exposure to trade remedies and regulations, including IEEPA, Sections 232 & 301, antidumping, and countervailing duties.
• Partner with customs brokers and government agencies to resolve audits, inquiries, and compliance issues.

Export Compliance (Advanced Working Knowledge)

• Oversee export compliance programs aligned with ITAR, EAR, and Foreign Trade Regulations (FTR).
• Lead jurisdiction and classification determinations (USML/CCL).
• Manage export licensing and authorizations, including DSP-5 licenses, TAAs, and Commerce licenses.
• Oversee export authorizations through DECCS and SNAP-R.
• Govern deemed export controls, technology control plans, and end-use/end-user/destination restrictions.
• Deliver training and guidance to internal stakeholders on export control requirements.

Sanctions & Restricted Party Compliance

• Govern OFAC sanctions compliance, including restricted party screening and beneficial ownership due diligence.
• Ensure effective screening tools, escalation protocols, and recordkeeping processes are maintained.

Risk Management, Audits & Regulatory Engagement

• Lead internal audits, compliance assessments, investigations, and remediation activities.
• Manage voluntary disclosures and regulatory communications with CBP, BIS, DDTC, and OFAC.
• Represent the company in regulatory matters, audits, and industry associations.

Systems, Data & Transformation

• Drive automation and digital enablement of trade compliance processes.
• Lead enterprise trade system initiatives (e.g., SAP S/4HANA, SAP GTS, Descartes), including design, implementation, and governance.
• Leverage ACE trade data, dashboards, KPIs, and analytics to monitor performance and risk.
• Manage large-scale programs and budgets, ensuring timely delivery, adoption, and sustained outcomes.

Cross-Functional Collaboration

• Partner with Supply Chain, Sourcing, Legal, Engineering, Finance, Tax, IT, Logistics, and Procurement teams.
• Advise business leaders on sourcing strategies, product design, distribution models, and market entry decisions.
• Embed trade compliance requirements into enterprise processes and systems.

You have:

• Experience: 10+ years of progressive experience in international trade compliance within a multinational organization, global consulting firm, or law firm.
• Education: Bachelor’s degree in International Business, Law, Supply Chain, Logistics, Engineering, or related field.
• Licensed Customs Broker (LCB).
• Regulatory expertise in customs and import compliance (core), export controls under ITAR and EAR and OFAC sanctions compliance
• Leadership: Demonstrated success leading global or matrixed teams and enterprise compliance programs.
• Systems Knowledge: Experience with enterprise trade systems (e.g., SAP GTS, Descartes), ACE Portal, and government platforms (DECCS, SNAP-R).
• Skills: Strong analytical, communication, and executive stakeholder management capabilities.

You might have:

• Advanced degree (MBA, MS, JD, or LL.M. in International Trade).
• Experience managing compliance or transformation initiatives exceeding $1M in budget.
• Industry experience in manufacturing, industrial products, applied sciences, consumer goods, or regulated industries.
• Prior leadership of major ERP or digital trade transformations.

Customer Operations Associate (Temp-to-Perm)

Location: Orange County, CA (Hybrid: Tues–Thurs in-office, Mon & Fri remote)

Pay: up to $28/hr (DOE) | Temp-to-Perm opportunity

Industry: Wholesale / Apparel / Footwear

About the Company

We are a global company specializing in sports, lifestyle, and footwear products. Our brands are sold in multiple countries through both direct and wholesale channels. We value innovation, collaboration, and creativity, and offer employees opportunities for growth, learning, and development in a dynamic, fast-paced environment.

Role Overview

The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. This role focuses on delivering a high-quality customer experience while collaborating with internal teams such as Sales, Distribution, Credit, and Operations.

Primary Responsibilities

Order Management & EDI Coordination

• Process EDI, manual, and B2B orders; provide confirmations/recaps and communicate any order impacts.
• Manage day-to-day order execution for assigned accounts to ensure on-time, in-full delivery.
• Handle cancellations, returns, credits, debits, and value-added service requests.
• Work cross-functionally to ensure smooth order flow in line with business and customer requirements.
• Validate EDI transactions and resolve discrepancies.
• Generate and analyze daily order reports and proactively address issues.

Customer Service & Relationship Management

• Build and maintain strong relationships with key customers and internal teams.
• Serve as the primary point of contact for assigned key accounts, supporting escalations as needed.
• Create and maintain account SOPs for assigned customers.
• Assist with special projects or initiatives as assigned by management.

Process Optimization & Automation

• Identify process inefficiencies and recommend improvements.
• Assist in implementing tools, technologies, and best practices to improve operational efficiency and reduce manual work.

Qualifications & Experience

• 2+ years in Key Account management, Wholesale Customer Service, or Customer Operations.
• 2+ years of experience with end-to-end EDI order processing and troubleshooting.
• Salesforce and SAP experience a plus.
• Experience in Wholesale Customer Service or Operations in Apparel, Footwear, or similar industries preferred.
• Proficient in Microsoft Office, especially Excel.
• Strong analytical, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced, evolving environment with multiple priorities.

Who We Are

o5 group is an industry leader in global fashion & apparel design with 40+ years of success across wholesale, e-comm, and marketplace. We are privately held, HQ in NYC with brand offices in CA - a dynamic portfolio of global brands committed to operational excellence in design, product development, production, sourcing, distribution & logistics. With category expertise in full-collection menswear, womenswear, childrenswear, infant toddler; we specialize in denim, outerwear, activewear, loungewear/sleepwear, trusted by top retailers.

About the Role

We’re looking for a motivated Associate Designer with a passion for menswear and workwear to support the design team across the full product lifecycle—from tech packs and sample tracking to concept development and visual storytelling.

This role is ideal for an early-career designer who is excited to grow their technical skills while also contributing to impactful presentation decks, mood boards, and concept narratives that help bring product ideas to life. You’ll gain hands-on experience working in a fast-paced, collaborative environment while developing your design, communication, and product development skills.

We’re also excited about designers who are curious about new creative technologies—including AI tools—to help elevate visual storytelling, streamline workflows, and build compelling presentations.

How You’ll Contribute

• Support the design manager with data entry, reporting, and issue tracking.
• Prepare meeting recaps, updates, and presentation boards.
• Track development samples from concept through adoption; share updates with cross-functional partners.
• Assist with the pipeline calendar (due dates, milestone meetings, deliverables).
• Gain hands-on experience in:
• Tech packs
• Sketching (Adobe Illustrator / Photoshop)
• Lab dips & trim approvals
• Cutting color swatches
• Sample management & package coordination
• Mood/swatch/style boards & presentation decks
• Factory communication for samples & submits
• Ensure information shared with partners is timely, accurate, and aligned with design intent.
• Flag potential sample-tracking or timeline risks to keep projects on schedule.

What You Bring to the Team

• Associate Designer: 0–4 year of design/product development experience (internships count!).
• Bachelor’s degree in Fashion Design, Merchandising, or Product Development.
• Knowledge of fabrics, garment construction, and design aesthetics.
• Proficiency in Adobe Illustrator, Photoshop, plus Word, Excel, Outlook.
• Clear, concise written and verbal communication.
• Detail-oriented, organized, and curious—eager to learn line building, brand curation, and problem solving.

Why Join o5 group

• Health Benefits: Medical, Dental, and Vision coverage.
• 401(k) + company-paid life insurance.
• Paid Time Off (PTO) + company holidays.
• Commuter benefits.
• Hybrid/flexible schedule.
• Family-oriented culture.
• Responsibility & Sustainability — at o5 group this spans economic, social, and environmental impact.

Chief Operating Officer

About the job

Company Description

Beach Cities Commercial Bank (BCCB) - "Your Bank, Your Way." Publicly traded BCCB combines innovative technology with the personalized service of a community bank to deliver an exceptional customer experience. With an emphasis on tailored banking and financial solutions, BCCB is committed to supporting clients' success through personal partnerships. The bank creates a high-tech yet approachable environment that solves problems and meets the unique needs of its clientele. Located in Irvine, CA, our mission is to deliver unbeatable results and a delightful customer experience.

TITLE

Executive Vice President and Chief Operating Officer/Chief Risk Officer

REPORTING TO

President

GENERAL JOB DESCRIPTION

Overall responsibility for adherence with regulatory compliance and operational risk through the effective management of Bank staff, leading to growth and profitability.

MAJOR DUTIES AND RESPONSIBILITIES

· Responsible for all Compliance, BSA/AML/OFAC and Operational functions including, but not limited to, Deposit Operations, Treasury Management, Audit, legal matters, and fraud, ensuring internal controls and compliance efforts are maintained and appropriate for the size and complexity of the Bank and in line with the expectations of federal and state regulatory authorities

· Serving as the Bank’s Chief Risk Officer - Leading the organization’s Enterprise Risk Management framework, developing policies, controls, and monitoring processes to proactively manage risk exposure.

· Identifies new laws, rules, regulatory requirements and/or guidance, and incorporates such elements into bank policies and procedures to ensure compliance

· Monitoring Audit program including scheduling, interface and resolution of any exceptions and recommendations and the resulting response and follow up to verify required corrective action has been implemented. Direct reporting responsibility to the Audit Committee Chair on audit matters, facilitating independent oversight and resolution of audit and compliance issues.

· Represents the Bank in its relationships with regulators and auditors

· Oversees staff training related to compliance programs including online compliance training, design and job function specific profiles

· In collaboration with the CEO and President sets and drives the organizational vision and mission, corporate strategy, and hiring needs.

· Develops actionable business strategies, objectives, and plans that ensure alignment with the bank’s short and long-term objectives.

· Strategically managing, organizing, and coordinating employees from different departments and locations to ensure efficiency and efficacy.

· Continually assesses, recommends and implements improved processes, efficiencies, and new technologies in collaboration with the other members of the Executive Team.

· Participates in various board committees and preparation of all materials for the Audit Committee and ERM/Compliance/CRA Committee meetings.

OFFICER DUTIES

Serving as the Bank’s:

·      BSA Officer

·      OFAC Officer

·      Compliance Officer

·      Security Officer

·      Audit Coordinator

Additional Information

This job description outlines the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

About Triple Crown

Triple Crown is a nationwide technology and engineering firm that connects top-tier talent with some of the most innovative companies in the world. Specializing in Hardware, Embedded, Software, and Mechanical engineering, we’re trusted by Fortune 500 companies and fast-growing startups to deliver highly skilled professionals.

With seven offices across the U.S. and a candidate-first approach, we move fast to meet the demands of today’s most complex projects. Our team is relationship-driven, results-focused, and passionate about helping engineers and clients thrive.

Recognized as one of the largest and fastest-growing staffing firms in the industry, we’re proud of our bold, high-energy culture built on strong values, real collaboration, and unlimited growth potential.

Technical Recruiter

You will receive extensive hands-on training from our L&D team along with our top performers. During this period, you will learn the fundamentals of recruiting, staffing and customer service.

As a Technical Recruiter at Triple Crown, you will:

• Build and maintain strong relationships with top engineering and tech professionals
• Develop a reliable pipeline of qualified candidates to support current and future client needs
• Guide candidates through job transitions, salary discussions, and career decisions
• Lead employment negotiations and ensure a smooth onboarding experience
• Use advanced technology tools to identify top talent quickly and maintain evolving client needs
• Share market insights to support client strategies around hiring timelines, rates, and locations

Desired Skills and Experience:

• Bachelor's degree in any discipline
• At least one year’s professional work experience
• Great written and communication skills

People Who Are Successful In This Role Are:

• Focused self-starters who pay high attention to detail and have a strong work ethic, positive attitude, and a commitment to exceed set expectations
• Able to quickly learn new technology
• Excellent communicators, both over the phone and in email—sense of humor a plus!
• Thrive in a fast-paced environment and work well under pressure

Things We Have to Offer:

• Great work/life balance
• Competitive compensation structure, base + uncapped commission
• Health, dental and vision benefits
• 401K option
• 3 weeks of PTO + all national holidays
• We are also closed Christmas – New Year’s Day and July 4th week- yes, all paid!
• Company outings and happy hours
• Opportunity for growth
• Annual company trip for Diamond Club, we’ve gone to Las Vegas, the Bahamas, Miami, Mexico, Cayman Islands, Cancun, and this year Cabo!

Does this sound like you? Apply today and take the first step toward a rewarding and fulfilling career!

Triple Crown Consulting provides equal employment opportunities to all employees and employment applicants without regard to considerations of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, and physical or mental disability, or any other classification protected by applicable local, state, or federal laws. Triple Crown Consulting does not tolerate discrimination in any aspect of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

Senior Associate Attorney 

Clarkson has been certified as a Great Place to Work® for 2025 to 2026! 

Job Summary 

We are seeking a skilled, motivated, and ambitious Senior Associate with a passion for mission-driven work, to join our dynamic legal team, specializing in complex consumer class actions. The Senior Associate will be responsible for managing a caseload involving complex legal issues surrounding emerging technology, AI, data privacy and misuse, as well as other complex consumer class actions. Candidates must possess excellent writing skills, with the ability to draft clear, persuasive, and well-structured briefs, motions, and memoranda that require minimal editing, as well as the ability to independently take depositions, present oral arguments, and argue motions. The ideal candidate will have substantial experience handling key dispositive motions, including motions for summary judgment and motions for class certification, and the ability to independently manage major phases of class action litigation. This is an opportunity to be mentored by industry thought leaders, to creatively pursue interesting cases, and to champion causes that meaningfully impact ordinary people’s lives and the world. 

Essential Duties and Responsibilities 

· Evaluating new cases; preparing and reviewing case proposals 

· Conducting legal research 

· Developing and recommending case strategy 

· Drafting motions and briefs in file-ready form 

· Overseeing filing process for motions and briefs 

· Preparing, finalizing, and serving stipulations, discovery letters, joint statements, and proposed orders 

· Corresponding with co-counsel, opposing counsel, court personnel, and clients as necessary 

· Drafting, propounding, reviewing, and responding to discovery; managing discovery disputes 

· Preparing for and taking/defending depositions 

· Attending mediations, arbitrations, and court hearings 

· Taking argument at mediation, arbitration, and court hearings 

· Attending and/or leading team and firm meetings 

· Adhering to all deadlines (internal and court mandated) 

· Administrative duties as they relate to the practice of law 

Qualifications To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 

· 5+ years of Litigation Experience 

· CA Bar Admission Required.  

· Proficiency in Microsoft Office required 

· CA bar exam if licensed in other states 

Skills and Abilities 

· Strong writing, legal research, and analytical skills 

· Proactive thinker, self-sufficient 

· Strong leadership, team management, and organizational skills 

· Strong oral advocacy and negotiation skills 

· Ability to handle a wide variety of legal matters 

· Adherence to all deadlines 

· Effective time management 

· Committed to superior client service 

· Familiarity with e-filing preferred 

Now Hiring: Manufacturing / Operations Manager | Aerospace Manufacturing

Sky Limit Systems is partnering with a forward-thinking aerospace manufacturer that’s investing in people, process, and technology — and we’re helping them find a Manufacturing / Operations Manager who’s ready to lead with precision and purpose.

This role reports directly to the Vice President of Operations and leads a core production team and value stream within the manufacturing operation. It’s an opportunity for a driven leader who thrives on solving problems, developing people, and driving continuous improvement while owning the performance of a critical part of the business.

What You’ll Do

• Lead, coach, and develop production supervisors, engineers, leads, and technicians to achieve safety, quality, and delivery goals

• Own the performance of a production area or value stream, ensuring schedules, throughput, and operational targets are consistently met

• Oversee daily manufacturing operations while balancing production priorities, team development, and operational discipline

• Drive Lean and 5S initiatives to improve flow, reduce waste, and strengthen operational efficiency

• Partner closely with Engineering, Quality, and Supply Chain to remove bottlenecks and improve overall production execution

• Use data and KPIs (OEE, scrap, downtime, labor utilization) to identify opportunities and lead process improvements

• Manage staffing, training, and workforce planning to support production demand and long-term operational stability

• Champion a culture of accountability, engagement, and operational excellence across the team

What We’re Looking For

• 6+ years of experience in aerospace or precision manufacturing, including leadership of production teams

• Strong understanding of Lean manufacturing principles, standard work, and continuous improvement

• Proven ability to lead teams and manage schedules, resources, and priorities in a fast-paced manufacturing environment

• Excellent communication, organization, and problem-solving skills

• Experience working with ERP systems and production performance metrics

• A hands-on leader who leads by example and brings energy, structure, and accountability to the manufacturing floor

• Bachelor’s degree in Engineering, Operations, or a related technical field

Why This Opportunity

This is a role where leadership truly makes an impact. You’ll guide a talented team, strengthen production systems, and help shape a high-performing culture built for growth. If you’re ready to take ownership of a production operation, lead people, and continuously improve how things get built, this is an opportunity to make a real difference.

Message me directly or email to start the conversation.

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst

__________________________________________________

NOTE- THIS IS LARGELY REMOTEROLE & ONLY W2 CANDIDATES/NO C2C/1099

*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: EPIC CUPID Application Analyst (Job Id - # 3217916)

Location: San Francisco CA 94104 (Hybrid-1 week/month)

Duration: 6 months + Strong Possibility of Extension

_________________________________________________________

Manager is looking for:

- Someone who can mentor our new FTEs in the Cupid application

- Someone who is also certified in Radiant and will be helping to cross-cover our Radiant on-call schedule (the goal is a single on-call schedule for Radiant/Cupid)

- Someone who is extremely strong in speaking to ops around workflows.

What specific experience, background, and/or qualifications are you looking for in candidates for this position?

Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications.

Job Function Summary:

Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.

Generic Scope:

Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.

Custom Scope:

Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.

The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.

The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions

.____________________________________________________

Bhupesh Khurana

Lead Technical Recruiter

Email –

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

The Planet Group is seeking a CRM Campaign Operations Project Manager to join one of our well-known global pharmaceutical clients.

The CRM Campaign Operations Project Manager is responsible for a key franchise group (e.g., Oncology) and leads consumer brand team marketing initiatives, supporting cross-functional team members and agency partners to align and execute on email, SMS, and direct mail campaigns. This role will focus on tactical execution of the campaign roadmap through its entire lifecycle to increase performance and efficiency.

• Pay: $40-$43/hr depending on experience
• Duration: 12 mo to start (potential to extend / convert)
• Location: Hybrid (Tuesday–Thursday on-site), open to the following locations: Mettawa, IL, Irvine, CA, or Florham Park, NJ

CRM Campaign Operations Project Manager Responsibilities:

• Responsible for day-to-day management and oversight of medium-high complex brand CRM engagements including developing project plans, creating status reports, conducting weekly status meetings, following up / communicating with all stakeholders to ensure on-time, flawless execution of brand CRM programs.
• Learn the business for the respective therapeutic areas/brands.
• Effectively work with multiple departments and agencies throughout project development and implementation to keep projects on time and ensure all requirements are met.
• Proactively manage workload and continuously look for ways to improve brand campaigns to meet brands' objectives and goals by reviewing campaign performance, identifying optimization opportunities, and communicating them to the marketing team.
• Develop and maintain project documents, timelines, proofing checklists and status reports. Possess minute-by-minute knowledge of all work in progress, identify risks and ways to mitigate issues.
• Partner with cross functional / agency teams to create processes to capture requirements, gain approvals, document metadata, and verify data elements needed to execute campaigns.
• Document change requests, notify the team, and understand timeline implications. Seek standardization, automation, and process improvement wherever possible to deliver on vision for the team of faster, better, cheaper year over year.
• Prepare quarterly campaign audits and campaign performance SLAs and review with CRM leadership.
• Identify any issues or concerns, the team has with cross functional and agency partners. Identify issues, identify root cause, and recommend corrective action where necessary.
• Monitors campaign performance and proactively provide recommendations to drive an increase in engagement.
• Participate in the planning process with brands, internal cross functional teams, and their respective agency partners. Maintain check-ins with each team to track actual campaign activity and manage resources accordingly.
• Prepares well-organized, clear, and concise communications and sets clear expectations. Creates quarterly business reviews with brand and omnichannel leaders.

Leadership Competencies:

• Positive “all for one” approach to team deliverables and priorities.
• Builds strong relationships to enable higher performance.
• Learns, fast, grasps the “essence” and can change course quickly where indicated.
• Raises the bar and is never satisfied with the status quo.
• Creates a learning environment and open to suggestions.
• Embraces the ideas of others, nurtures innovation and manages innovation to reality.

CRM Campaign Operations Project Manager Qualifications:

• 3-5 years of experience of Database Marketing, CRM, Email, Digital, Direct Mail, 1:1 marketing experience.
• Minimum of 3 years of hands-on work experience in client service, account or response management discipline.
• Digital marketing or interactive agency experience is a plus.
• Ability to lead multiple projects simultaneously in a fast-paced, dynamic environment.
• Excellent written, verbal, and interpersonal communication skills to effectively work with team members.
• Analytical ability to identify optimization opportunities and program related issues.
• Enthusiastic, solution-oriented attitude in accepting work/new challenges.
• Excellent knowledge of Microsoft Office Software: Word, Excel, PowerPoint, and Outlook.
• Knowledge of current marketing automation and email delivery technologies, and familiarity with how the digital ecosystem is evolving.
• In-depth knowledge and experience with Salesforce Marketing Cloud or equivalent enterprise marketing automation platforms such as Adobe Marketo, Adobe Campaign, or Unica.
• Experience implementing CRM best practices.
• Proven track record of launching successful email campaigns and/or consumer programs.
• Bachelor’s degree in business or marketing or equivalent experience.