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Operations Manager

Hospitality & Events

Potomac Hospitality Group   |   Bowie, MD

Full Time  | Up to 20% Performance Bonus  |  Full Benefits  |  Path to Director of Operations

At Potomac Hospitality Group, the Operations Manager is the connective tissue of the entire company. You are the person who keeps our compliance airtight, our platforms current, our vendors coordinated, our team supported, and our communications flowing — across a growing hospitality management company that serves everyone from government agencies to film production companies to embassy dining rooms.

This is a role for someone who has seen how hospitality operations work from the inside — whether in a hotel, a catering company, a restaurant group, or a food service organization — and is ready to own a function, not just support one.

And for the right person, this role has a clear, defined path to Director of Operations within two years. We are building something at PHG, and we want the person who runs our operations to grow with us.

  Come in as Operations Manager. Build toward Director of Operations. Grow with PHG.  

ABOUT POTOMAC HOSPITALITY GROUP

Potomac Hospitality Group is a full-service hospitality management company with over 10 years of experience delivering exceptional food and hospitality experiences across the Metro DC region and beyond. We serve corporate clients, government agencies, educational institutions, film and production companies, and private clients.

We operate across three lanes: high-end offsite event catering, institutional food service, and our restaurant subsidiary. Our events range from intimate private dinners to 400-person galas to craft services on film sets. Our clients include some of the most recognized names in government, business, and culture.

We are a growing company with 43 team members, a full benefits package, and a leadership team that invests in the people who invest in us.

Connecting people. Creating impact. One extraordinary experience at a time.

WHO WE’RE LOOKING FOR

You have worked in hospitality, food service, or events long enough to understand how operations actually work — the systems, the pace, the compliance requirements, the vendor relationships, and the detail that separates a smooth event from a chaotic one.

You are not looking for a job where someone tells you what to do every day. You are looking for a role where you own something, build something, and grow into something bigger.

Your Background Likely Looks Like One of These

• Hotel operations, catering sales coordination, or banquet/event administration — you know the rhythm of event-driven work and you’ve managed the operational details that make events run
• Restaurant group or multi-unit food service operations — you’ve managed scheduling, vendor relationships, compliance, and team communications across a fast-moving operation
• Hospitality management graduate with 3–5 years of operational experience — you studied the industry and have been building real-world skills since
• Food service operations coordinator with institutional or government contract experience — you understand compliance, documentation, and multi-stakeholder communication

Regardless of Background, You Are

• An owner, not a supporter — your responsibilities are yours completely and you treat them that way
• A finisher — tasks get closed completely and correctly, every time
• Systems-minded — you build processes that work and maintain them without being asked
• Tech-comfortable — you learn platforms quickly and manage data with accuracy
• Warm and professional — you communicate clearly with everyone from team members to vendors to leadership
• Ready to grow — you are not looking for a ceiling, you are looking for a runway

WHAT YOU’LL OWN

Platform & Menu Management

PHG operates across five platforms simultaneously. You own the accuracy and currency of all of them.

• Manage and update menu data across Tripleseat, Toast, 7Shifts, and the PHG website
• Ensure menu changes, pricing updates, and event-specific content are reflected accurately and promptly across all systems
• Coordinate with culinary and events leadership to capture updates in real time
• Serve as the internal point of contact for platform issues and resolutions

Operations & Communications

• Coordinate internal communications between leadership and team members across all PHG operations
• Manage external communications with vendors, partners, and operational contacts
• Support executive leadership with scheduling, correspondence, and day-to-day operational needs
• Ensure information flows clearly, accurately, and on time across the organization

Vendor Coordination

• Manage day-to-day relationships with vendors, suppliers, and service providers
• Track vendor contracts, agreements, and renewal timelines
• Coordinate ordering, delivery, and vendor communications in support of event and operational needs

Compliance & Licensing

• Own PHG’s master compliance calendar — all licenses, permits, certifications, and insurance renewals
• Manage business licenses and permits across Maryland and DC
• Track and renew health permits, catering permits, ServSafe certifications, and regulatory registrations
• Manage annual memberships and vendor registrations
• Coordinate business insurance policies including vehicle, workers’ comp, and umbrella coverage

HR & Team Support

• Manage job postings, resume screening, interview scheduling, and candidate communications
• Lead onboarding for new team members — system access, welcome materials, and orientation
• Maintain employee records and HR documentation in ADP
• Support performance evaluation processes, incident reporting, and offboarding procedures
• Coordinate team engagement activities and employee recognition initiatives

Event Operations Support

• Support scheduling and administrative coordination for catering and hospitality events
• Ensure event documentation, contracts, and permits are organized and compliant
• Coordinate internal communications between leadership, kitchen, and event teams

YOUR GROWTH PATH

This role is designed to evolve. For the right person — someone who demonstrates ownership, operational excellence, and leadership over time — the Operations Manager position has a defined path to Director of Operations within two years.

As Director of Operations, you will move from owning the administrative and compliance infrastructure to overseeing the full operational strategy of PHG — people, systems, vendor relationships, and the operational backbone that supports every lane of the business.

We are not looking for someone to fill a seat. We are looking for someone ready to help lead where PHG goes next.

PREFERRED EXPERIENCE & QUALIFICATIONS

• 3–5 years of experience in hospitality operations, hotel administration, catering coordination, restaurant group operations, or food service management
• Demonstrated ability to manage multiple operational responsibilities simultaneously without dropping details
• Experience with platforms such as Tripleseat, Toast, 7Shifts, ADP, or similar hospitality and HR systems
• Strong written and verbal communication skills — you communicate clearly with everyone from kitchen staff to executive leadership
• Undergraduate degree in hospitality management, business, or a related field preferred — equivalent experience considered
• Familiarity with food service compliance, licensing, or permit management a strong advantage
• Must be able to pass a Level II background check

COMPENSATION & BENEFITS

• Competitive Salary
• Up to 20% performance bonus
• Medical, Vision, and Dental Insurance
• 401(k) Retirement Plan
• Life Insurance
• Short-Term Disability
• Employee Assistance Program (EAP)
• Professional development and leadership growth opportunities
• A defined path to Director of Operations for the right candidate
• A company that measures success by the growth of its people
• Support performance evaluation processes, incident reporting, and offboarding procedures
• Coordinate team engagement activities, leadership retreats, and employee recognition initiatives
• Support employee benefits programs and wellness initiatives

About this Job: General Summary of Position Provides comprehensive Medical Nutrition Therapy to inpatients with a variety of medical conditions.

This includes but is not limited to performing malnutrition assessments nutrition focused physical exams diet educations and providing nutrition support recommendations.

These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy policies procedures and standards while adhering to MedStar's "Spirit Values.

Primary Duties and Responsibilities Consults with and/or makes recommendations to physicians and other allied health professionals regarding patients' nutritional statuses nutrient needs or specific diet plans.

Formulates nutrition assessment evaluation and follow-up plans for patients at nutrition risk as ordered by providers or according to departmental policy.

Recommends and documents patient's nutrition treatment findings and plan in the patient's medical record.

Consults in/outpatients in diet rationale for self-management.

Participates in clinical rounds appropriate department/service meetings and communicates appropriate information to administrative personnel in service area.

Must be flexible to cross-cover and train in all areas including the Neonatal ICU and Pediatrics if needed.

Reviews at least one annual review of literature pertinent to the area(s) of responsibility and presents to peers in Journal Club.

Presents at least one case study to peers annually relating to Journal Club if possible.

Attends pertinent meetings to enhance clinical practice growth records and documents in CDR Professional Development Plan.

Performs at least one annual formal professional presentation in the area of specialty to allied health professionals or the community.

Develops implements or participates in one of the following: new or updated education material new policy or policy change QAPI project or other nutrition related project as directed and approved by the CNM.

Provides relief and cross-coverage as delegated for in/outpatient services.

Maintains current CDR credentials and DC Licensure and completes yearly competencies as outlined by MGUH.

Holds current membership in a professional organization pertinent to the role.

Participates in licensing survey as needed.

Assumes other duties and responsibilities that are appropriate to the position and area.

The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered all-inclusive.

Minimal Qualifications Education Bachelor's degree B.S.

degree with a major in Food & Nutrition Science from an accredited college or university and the completion of an accredited dietetic internship.

required and Master's degree Master's degree from an accredited college or university if completed after January 1 2024 required Experience 5-7 years Five years minimum of progressive clinical nutrition experience.

required or 3-4 years Three years minimum of progressive clinical nutrition experience AND a Specialty certification recognized by the Academy of Nutrition and Dietetics and/or Commission on Dietetic Registration as a major certification.

preferred Licenses and Certifications REG DIET
- Dietitian
- Registered Commission on Dietetic Registration Upon Hire required and Dietitian DC DOH
- DIETDC DC Department of Health-Board of Dietetics and Nutrition Upon Hire required and CNSC
- Certified Nutrition Support Clinician Or other specialty certification recognized by the Commission on Dietetic Registration and/or Academy of Nutrition and Dietetics Upon Hire preferred Knowledge Skills and Abilities Current knowledge of clinical dietetics.

Able to navigate Electronic Medical Record efficiently.

Functional with basic word processing skills.

Good communicator with peers and members of the interdisciplinary team.

Able to manage time efficiently and able to multi-task.

Flexibility in schedule and tasks as needed.

Comfortable with public speaking.

This position has a hiring range of : USD $72,758.00
- USD $130,041.00 /Yr.

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Job description:

About Us

Golden HQ is a professional marketing firm that partners with nationally recognized nonprofit organizations. Our mission is to help charities expand their reach by connecting with community members, inspiring long-term supporters, and driving meaningful social impact.

We specialize in face-to-face marketing, outreach, and donor acquisition campaigns — representing nonprofit partners at local events, retail locations, and community sites.

Position Overview

As a Sales Representative, you’ll play an important role in helping our nonprofit partners grow their impact. You’ll engage directly with potential supporters, share information about charitable causes, and encourage participation through monthly giving programs.

This position is perfect for individuals who are energetic, personable, and eager to develop professional skills in marketing, communications, or sales — while doing meaningful work that helps others.

Key Responsibilities

• Represent nonprofit partners in face-to-face outreach and fundraising campaigns
• Educate community members on partner initiatives and inspire long-term support
• Meet or exceed campaign goals while maintaining professionalism and integrity
• Collaborate with team members and management to improve outreach strategies
• Uphold the mission, values, and reputation of the organizations we represent

Qualifications

• Strong communication and interpersonal skills
• Positive, professional, and coachable attitude
• Ability to work in a fast-paced, people-focused environment
• Previous customer service, sales, or marketing experience is an asset (not required)
• Genuine interest in community engagement and social impact

What We Offer

• Weekly base pay (this is not a commission-only position)
• Performance-based bonuses and incentives
• Commission opportunities
• Paid training and ongoing professional development
• Clear pathways for advancement into leadership and management roles
• Supportive, team-oriented work culture
• Opportunities to represent meaningful nonprofit causes

Schedule & Location

• Full-time positions available
• Office Location: 8400 Corporate Dr. Landover, MD 20785
• Typical schedule: Monday to Friday, daytime hours (occasional weekends for special events)
• Work conducted at retail locations, events, and community engagement sites in the local area

Compensation

• Weekly base pay
• Performance bonuses and incentive programs
• Commission opportunities available

Job Type: Full-time

Work Location: In person

Weekly Gross Pay: $1576.00 - $1776.00

Location: Clinton, MD, United States

Start date: 4/6/2026

Assignment length: 13 Weeks

Minimum years of relevant experience in healthcare: 2 years

Job type: Traveler

Shift: Night (3x12)

Certifications: ACLS/NRP/RRT/BCLS/BLS - American Heart Association/PALS

Position Highlights

• 13-week travel contract
• Competitive weekly pay package
• Work with an experienced clinical and recruiting team
• Quick start options available (inquire for details)

Titan Medical is looking for travelers to fill a Travel Respiratory Therapist position for a 13-week assignment in Clinton, MD! Call Titan for additional details. (866) 332-9600

• Day-one medical, dental & vision insurance
• Loyalty bonus after 2,080 hours
• Life and short-term disability
• 401(k) with employer match
• Referral bonus up to $1,500
• 24/7 recruiter support
• Licensure and CEU reimbursement
• Experienced clinical team available to support you throughout your assignment
• Titan Medical App available on the Apple Store & Google Play

Titan Medical provides access to thousands of travel nursing and allied health jobs nationwide. Your dedicated recruiter will help you:

• Build a strong traveler profile by improving your résumé and showcasing your skills
• Increase your chances of landing the assignment you want
• Travel with a top healthcare staffing company in the industry

Ready to apply or want more information?
Call (866) 332-9600 to connect with Titan Medical today!

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Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. 

Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn: Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
• Control your time: Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping.
• Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Earn more: Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
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• 18+ years old** (21+ to deliver alcohol)
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*Subject to eligibility.

**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings. This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

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DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
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Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
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*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

Why Become a Shopper with DoorDash?

Turn your shopping skills into extra income. Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you unlock more earnings opportunities with DoorDash. Stay active during off-peak hours and no need to wait around for a restaurant preparing an order, becoming a Shopper with DoorDash puts you in control of your time and earnings. 

Either as a side hustle or a full-time gig, being a Shopper with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Deliver more than just restaurant orders. Become a Shopper and deliver grocery, convenience, retail, alcohol and more—DoorDash offers diverse earning opportunities so you can maximize your time.
• Control your time:Make cash during off-peak hours so you don’t have to schedule your day around the lunch or dinner time rush; don’t wait around for an order when you do the shopping.
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Earn more:Get more cash per delivery on average compared to a restaurant delivery when you do the shopping.*
• Quick and easy start:Sign up in minutes and get on the road fast.*

Basic Requirements

• 18+ years old** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Become a Shopper

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app
• Activate your Red Card in the Dasher app***

*Compared to a restaurant delivery order, based on average Dasher payouts nationwide while on a delivery. Actual earnings may differ and depend on factors like number of deliveries completed, time of day, location, and expenses.

*Subject to eligibility.

**Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

***The Red Card is a prepaid card used by Dashers to pay for items on Dasher Shop & Deliver offers. The card will automatically be funded prior to check out. Red Cards are not linked to Dasher bank accounts or related to earnings.This card is issued by Peoples Trust Company under license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.