Facilities Support Coordinator
Job Description
Job Summary:
Our client is seeking a Facilities Support Coordinator to join their team! This position is located in Columbus, Ohio.
Duties:
- Respond to and manage facility work orders through a centralized management system, phone, and email
- Ensure timely processing of requests in accordance with service level expectations
- Review, assess, and categorize incoming work orders for proper handling
- Communicate directly with site managers to gather details and provide troubleshooting support
- Coordinate with internal teams and external vendors to resolve maintenance issues
- Monitor multiple service queues and prioritize tasks based on urgency and impact
- Identify and resolve issues within the work order tracking system
- Schedule preventative maintenance, warranty services, and other facility-related activities
- Provide training and guidance to users on submitting and managing work orders
Desired Skills/Experience:
- High school diploma or GED required
- Experience in customer service, administrative support, or similar role
- Familiarity with maintenance or work order management systems
- Knowledge of operations or equipment in a service-based environment
- Interest in continuous learning and professional development
Benefits:
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
The approximate pay range for this position is between $21.00 and $30.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
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