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Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.
Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.
Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.
At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.
PRINCIPAL RESPONSIBILITIES AND DUTIES
CLINIC OPERATIONS:
- Manages the operations of the clinic, including costs, processes, staffing, and quality standards.
- Provides leadership, coaching, and development plans for all direct reports.
- Partners with internal Human Resources, Quality, and Technical Services departments.
- Collaborates with or functions as the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
- Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
- Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.
- Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
- Responsible for all required network reporting and on-site state or federal surveys.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.
- Acts as a resource for the patient and family to address concerns and questions.
- Accountable for timely completion of patient care assessments and care plans.
- Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.
- Plans, coordinates, and validates patient eligibility for treatment.
- Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.
STAFF:
- Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.
- Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.
- Provides support for all clinical staff members at regular intervals and encourages professional growth.
- Maintains current knowledge regarding company benefits, policies, procedures, and processes.
- Completes employee evaluations and establishes annual goals.
- Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
- Manages staff scheduling and payroll.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
- Responsible for strong physician relationships and ensures regular and effective communication.
- Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree or an equivalent combination of education and experience.
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- Required:
- 6+ years business operations experience in a healthcare facility.
- 12 months experience in clinical nursing.
- 6 months chronic or acute dialysis nursing experience.
- Successfully pass the Ishihara Color Blind Test.
- Preferred but not required:
- 3+ years supervisory or project/program management experience.
- Med/surg or ICU/CCU experience.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians
- Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.
- The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
- May be exposed to infectious and contagious diseases/materials.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Located in Hershey, PA, Milton Hershey School (MHS) is a top-notch home and school where over 2,200 pre-K through 12th grade students from disadvantaged backgrounds are provided an extraordinary, cost-free, career-focused education. This is made possible by the generosity of Milton and Catherine Hershey, who established the school in 1909 and ensured it was fully endowed. Thanks to their foresight and generosity, the school has over 12,000 graduates and continues to expand to serve more students.
MHS is hiring married couples to serve as Full-time Flex Houseparents. In this unique and life-changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately 8–13 students living in the home. Flex Houseparents play a vital role in creating a structured, family-like environment that fosters students’ academic, emotional, and social development so they can reach their full potential.Responsibilities include:Providing daily supervision and mentorshipManaging household routines and student schedulesAdministering medications and ensuring student wellnessDriving students to activities, as well as planning and actively engaging in developmental and recreational activities with studentsLeading daily devotions and accompanying students to Sunday ChapelOverseeing budgeting and household reportingUpon hire, Flex Houseparents initially support various student homes and follow a working schedule of nine consecutive days on duty, followed by three days off.On weekdays, houseparents have unscheduled time while students are in school. Flex Houseparents eventually transition into a Placed Houseparent role, where they live and work with the same group of students in their own student home.
Benefits include:Salary: $44,768.00 per person (approximately $168,000 total compensation per couple, including free housing, meals while on duty, utilities, and more)Comprehensive benefits: medical, dental, and vision insurance; health savings and flexible spending accounts; life insurance; disability options; retirement savingsRelocation assistance and paid training providedPaid time off provided at designated times throughout the yearQualifications:
Qualifications include:Experience working or volunteering with youthThis is a two-person role for couples legally married for at least two yearsBoth spouses must be age 27 or olderNo more than three dependent children may reside in the student homeCommitment to a smoke-free and weapon-free campus; no alcohol permitted while on dutyPet limitations: only fish and one dog of approved breeds allowedValid U.S. driver’s license and ability to become certified to drive student home vansComfort leading students in daily devotions and accompanying them to Judeo-Christian Sunday Chapel services (proselytizing prohibited)High school diploma or GED requiredAbility to lift to 50 lbs.Demonstrated integrity and professionalism; MHS staff serve as role models for studentsThis is a unique, challenging, and rewarding career and life choice that requires a high level of commitment to student success from both spouses. For consideration, both spouses must complete individual employment applications. To learn more and apply, visit
Must be a licensed Physical Therapist Assistant to apply/n
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Employment Type: Full-Time/n
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Setting: SNF | Long-Term Care/n
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Exciting opportunity with Tender Touch Rehab Services! /n
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Join a leading therapy organization with 30+ years of excellence in care and team development./n
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Why You'll Love Working with Us:/n
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Tender Touch Rehab Services, part of the Enhance Therapies family of companies, is hiring a Physical Therapist Assistant - FT to join our growing and passionate team. We support our clinicians with competitive pay, a collaborative work environment, and industry-leading clinical education so you can focus on what matters most: making a difference in people’s lives. Just as you're committed to delivering high-quality care, we're committed to supporting your professional growth and long-term success./n
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What We Offer:/n
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- Supportive company culture rooted in mentorship and collaboration/n
- Unparalleled schedule flexibility to fit your lifestyle/n
- Comprehensive healthcare benefits (Medical, Dental, Vision)/n
- 401(k) with company match to invest in your future/n
- Online CEU credits to support your clinical growth/n
- Opportunities for promotion, advancement, and internal transfers/n
- Dynamic partnerships with leading facilities for career stability/n
- Student mentor program and ongoing professional development/n
- Employee Assistance Program (EAP) for life’s unexpected moments/n
- Referral bonus program/n
- Immigration support for H1B candidates, including transfers and new filings/n
- Additional benefits and perks are available - reach out today to learn more!/n
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What You'll Do:/n
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- Provide physical therapy treatments under the supervision of a licensed Physical Therapist, following state practice guidelines/n
- Assist in identifying appropriate patients for therapy and coordinate with the PT for evaluation and referral/n
- Collaborate with team members to ensure quality outcomes/n
- Maintain documentation to meet all regulatory requirements/n
- Ensure all required physician orders are obtained and up to date/n
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Qualifications:/n
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- Associate’s degree from an APTA-accredited Physical Therapist Assistant program/n
- Current license as Physical Therapist Assistant in the state of practice/n
- Strong communication and organizational skills/n
- New grads welcome! Mentorship available/n
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Refer a Friend & Earn!
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Know a great therapist? Help grow our team and get rewarded. Visit Enhance Therapies/n
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Enhance Therapies is a family of therapy companies with more than 30 years of industry-leading experience in delivering high-quality rehabilitation services. With over 8,000 therapists in 30+ states, we proudly serve patients in skilled nursing, home health, senior living, outpatient, and hospital settings./n
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Our mission is to empower clinicians and elevate care through innovative programs, unmatched clinical support, and a strong culture of collaboration. Each of our local brands, including Tender Touch Rehab Services, is supported by the strength and stability of Enhance Therapies while maintaining its unique community-focused identity./n
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Related: PTA | Physical Therapist Assistant | APTA/n
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MedPro Healthcare Staffing, a Joint Commission-certified staffing agency, is seeking a quality Labor & Delivery Registered Nurse for a travel assignment with one of our top healthcare clients.
Requirements
- Active RN License
- Degree from accredited nursing program
- BLS, ACLS, NRP, PALS AWHONN Certifications
- Eighteen months of recent experience in an Acute Care Labor and Delivery (L&D) setting
- Other requirements to be determined by our client facility
Benefits
- Weekly pay and direct deposit
- Full coverage of all credentialing fees
- Private housing or housing allowance
- Group Health insurance for you and your family
- Company-paid life and disability insurance
- Travel reimbursement
- 401(k) matching
- Unlimited Referral Bonuses up to $1,000
Duties Responsibilities
Labor and Delivery Nurses (RN), also called perinatal nurses, provide care and support for women before, during and after delivery of the baby. They are responsible for making sure that the medical as well as the emotional needs of the patient are adequately met throughout the entire birthing process.
- Labor and Delivery (LD) nurses provide care to women and their newborns during the antepartum, intrapartum, postpartum and neonatal stages.
- Monitor vital signs of the mother and baby during birth.
- Monitor patients for potential high risk problems.
- Educate and support mothers and their families after giving birth.
About Agency
MedPro Healthcare Staffing is a Joint Commission certified provider of contract staffing services. Since 1983, we have placed nursing and allied travelers in top healthcare facilities nationwide. Join us today for your very own MedPro Experience®.
If qualified and interested, please call 954-740-8789 for immediate consideration.
MedPro Staffing is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, national origin, age, sex, disability, marital status or veteran status.
Key Words: Registered Nurse, RN, Labor & Delivery, Contract Nurse, Travel Nurse, Agency RN, Travel RN, Nursing, Contract, L&D, Labor and Delivery, LD
*Weekly payment estimates are intended for informational purposes only and include a gross estimate of hourly wages and reimbursements for meal, incidental, and housing expenses. Your recruiter will confirm your eligibility and provide additional details.
About MedPro Healthcare Staffing:
MedPro Healthcare Staffing is revolutionizing the way healthcare professionals experience the world on travel assignments. Our passionate team of recruiters are dedicated to finding travelers the space to evolve professionally while exploring from coast to coast. We are committed to an unwavering set of standards that translates into the extraordinary experiences of our healthcare professionals.
MedPro recruiters are equipped with emerging technology and resources that allow them to personalize each healthcare applicant’s journey. Our focus is placing travelers in environments that lend itself to a harmonious work-life balance in the places they’ve always dreamed of visiting. We’re experts in crafting the perfect blend of location, facility, and benefits to suite each traveler’s dreams.
Position Title: Fleet Administrator (On site position) Location: Granville , OH Pay Range: N/A Application Instructions Please complete the application completely and accurately.
Position Description Position Summary New River Electrical is looking for a professional, reliable and detail-oriented Fleet Administrator to provide operational, administrative, and logistical support to the Fleet, Garage, and Field Operations teams.
This role is responsible for coordinating fuel card programs, managing fleet-related documentation, supporting compliance activities, policy and procedure development, and assisting with the maintenance and tracking of company vehicles, equipment, and tooling.
The position requires strong organizational skills, attention to detail, and the ability to communicate effectively with internal departments and field personnel.
This position will report to the Director of Fleet & Tooling.
Key Responsibilities Fuel Card & WEX Program Administration Manage the issuance, shipping, and distribution of WEX fuel cards.
Respond to incoming inquiries regarding card status, usage, and replacements.
Process new card orders and maintain accurate records of all active and inactive cards.
Insurance & Claims Coordination Serve as the primary liaison for insurance claims involving rental vehicles and internal fleet equipment.
Coordinate documentation, communication, and follow-up with internal stakeholders and insurance representatives.
Work Order Management Create and close work orders for all required asset inspections.
Support capital expenditure (CapEx) work orders by gathering and forwarding invoices to Accounting.
Telematics Device Coordination Schedule and coordinate telematics installations with Field personnel and Garage staff.
Communicate installation requirements, timelines, and follow-up needs.
Regulatory & Compliance Support Assist with IFTA program administration, including sticker distribution and insurance documentation.
Support compliance activities related to fleet operations and equipment tracking.
Garage & Maintenance Support Assist the Garage team with long-term repair coordination and communication.
Process invoices for routine maintenance items such as oil changes.
Review, code, and route toll invoices for payment.
Process & Documentation Support Assist in developing, updating, and maintaining fleet-related processes, procedures, and policy documentation.
Support ERP system data cleanup, asset maintenance, and identification of unreported assets.
Other Duties Please note this job description is not designedto cover or contain a comprehensive listingof activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Position Type/Expected Hours of Work This is a full-time position.
Days and hours of work are Monday through Friday, 8:00 a.m.
to 5:00 p.m.
Position Requirements Qualifications High School diploma or equivalent.
1 to 3 years of experience working in a customer service or administrative role.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Excellent customer service skills.
Basic understanding of administrative and clerical procedures and systems.
Demonstrated proficiency in MS Office, including Word, PowerPoint, Outlook and Excel.
Strong interpersonal skillsand the abilityto build relationships with stakeholders, including staff, and external professionals.
Resourceful team-player, yet with the ability to effectively work independently.
Friendly and professional demeanor.
Detail-oriented and strong problem-solving skills.
High level of integrity and discretion in handling sensitive and confidential information.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to see, talk and hear.
The employee is required to sit at a desk and work on a computer for prolonged periods of time.
Equal Opportunity Employer AAP/EEO Statement It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment.
PI747f8c5146
Duration: 12-month contract (potential extension or conversion)
Location: Hybrid – Houston, TX
Required Pay Scale: $45-$50/hr on W2 ( Need to pay own parking)
***Due to client requirements this role is only open to USC or GC candidates***
We are looking for a Senior Technical Business Analyst with strong experience in digital products, enterprise websites, and Agile delivery. This role blends Business Analyst and Scrum Master responsibilities, supporting digital product initiatives and ensuring smooth collaboration between business, marketing, and technical teams.
This is an excellent opportunity for professionals who have hands-on experience with enterprise CMS platforms, Agile environments, and digital ecosystems.
Role Overview
The Senior Technical Business Analyst will partner closely with the Digital Product Owner and project teams to drive digital product development and Agile delivery. The role requires strong expertise in requirements gathering, backlog management, stakeholder collaboration, and Agile ceremonies.
The ideal candidate brings experience working with enterprise websites, digital marketing platforms, and Adobe Experience Manager (AEM).
Key Responsibilities Business Analyst Responsibilities
- Collaborate with Product Owners and stakeholders to gather, analyze, and translate business requirements into clear user stories and technical requirements
- Manage and maintain the Azure DevOps (ADO) backlog, including story prioritization and grooming
- Lead User Acceptance Testing (UAT) including test planning, execution oversight, and issue tracking
- Provide sprint summaries and milestone updates to business and technical stakeholders
- Coordinate with business users to manage testing, feedback cycles, and feature rollouts
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives
- Remove blockers and support the team to maintain delivery momentum
- Monitor team velocity, sprint health, and workflow improvements
- Promote Agile best practices and foster a collaborative team environment
- Support the Product Owner with sprint goals and stakeholder alignment
- 5–8 years of experience in Business Analyst and Scrum Master roles within digital or website environments
- Strong experience with enterprise websites and digital marketing platforms
- Hands-on expertise with Adobe Experience Manager (AEM) is required
- Experience with Adobe Customer Journey Analytics, Adobe Launch, or Adobe Target is a plus
- Knowledge of UX best practices, SEO fundamentals, QA/testing workflows, and digital analytics
- Strong understanding of Agile/Scrum methodologies
- Experience using Azure DevOps or similar backlog management tools
- Ability to write clear user stories and define acceptance criteria
- Excellent communication and stakeholder collaboration skills
- Agile certification (CSM, PSM, etc.) preferred
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Remote working/work at home options are available for this role.
Optomi, in partnership with a leading logistics company is seeking a Senior Full Stack Java Developer (Java / Kafka / Spring Boot / AWS) to support and modernize critical systems within the Mechanical organization. This team maintains locomotives, railcars, and detector systems that capture millions of operational and safety data points across the network.
About the Position: The role focuses on refactoring legacy microservices, scaling event-driven architectures, re-platforming rules engines, and building cloud-native, resilient, high-volume IoT data pipelines. This is a high-impact engineering role where your work directly influences safety, reliability, and operational efficiency across one of the largest transport networks in the US.
Apply Today if your Background Includes:
- 6+ years of Full Stack experience with a backend emphasis in Java Spring Boot development.
- Strong event-driven architecture + Kafka experience
- Proven experience modernizing legacy microservices & distributed systems
- AWS Cloud experience
- Hands-on Python experience for backend/data workflows
- DevSecOps mindset: automated testing, CI/CD, secure coding
- Experience supporting both greenfield and legacy systems
- Strong relational DB experience (Postgres preferred)
- Experience handling IoT or high-volume sensor data pipelines
- Familiarity with open-source tooling and cloud-agnostic architectures
- Ability to mentor junior engineers and provide technical leadership
What the Right Professional Will Enjoy!
- Fully remote work opportunity with up to 20% travel.
- Opportunity to work with a fast-growing team focused on modernization, cloud adoption, and automation.
- Direct impact on safety, rail operations, and national freight logistics.
- Work on high-volume IoT, event-driven architectures, cloud-native systems.
- Exposure to AI/GenAI, automation, and open-source tooling
- Leadership opportunities with junior developers
Responsibilities:
- Modernize legacy microservices and distributed systems supporting mechanical operations and detector networks.
- Design and implement backend services using Java, Spring Boot, event-driven patterns, and Kafka.
- Scale and optimize high-volume IoT data pipelines (30M+ incoming data points from sensors/detectors).
- Lead architecture, design, and deployment efforts for new and existing services.
- Refactor and support large rules-engine frameworks (600+ rulesets).
- Contribute to cloud-native development (AWS preferred; Azure acceptable; cloud agnostic mindset encouraged).
- Use Python for backend workflows, automation, and data processing tasks.
- Build automated CI/CD and testing frameworks following DevSecOps best practices.
- Work with Postgres and relational databases to tune, model, and integrate data.
- Mentor junior developers and support a strong engineering culture focused on speed, clarity, and automation.
- Collaborate across teams to build scalable, modern systems.
- Support both new development and the existing application footprint.
Remote working/work at home options are available for this role.
Manhattan Active WMS Tech Analyst Direct Hire Remote
Tier4 Group is seeking a driven IT MAWM Technology Analyst to support and evolve enterprise‑wide IT initiatives centered on Manhattan Active Warehouse Management (MAWM). In this role, you’ll be a key contributor to system configuration, integrations, extensions, and advanced support—helping ensure our technology ecosystem scales with current and future business needs.
You’ll collaborate closely with IT, business partners, vendors, and QA teams while owning complex configurations, integrations, and L2/L3 troubleshooting in a fast‑paced warehouse and supply chain environment.
What You’ll Do
- Configure and support MAWM solutions using Manhattan Configuration Tools, Config Director, and APIs
- Design, develop, and maintain RESTful API integrations (JSON/XML) between MAWM and third‑party systems such as ERP and TMS
- Create, deploy, monitor, and manage MAWM extension packs using ProActive
- Provide L2/L3 production support, including deep technical troubleshooting, root‑cause analysis, and issue resolution
- Partner with IT, business stakeholders, and vendors to understand, document, and enhance business and technical requirements
- Participate in the design, build, testing, validation, implementation, and ongoing support of application and infrastructure solutions
- Collaborate with IT, QA, and business teams on test planning and execution
- Produce and maintain technical documentation, including:
- Configuration and extension specifications
- System architecture diagrams
- Integration mappings and API documentation
- Support enterprise initiatives by ensuring MAWM aligns with evolving operational and strategic goals
What You Bring
- Bachelor’s degree in Computer Science, Information Technology, Supply Chain, or a related field
- 2+ years of hands‑on experience with Manhattan Active WMS (MAWM)
- Proven experience deploying and managing MAWM extensions using ProActive
- Strong expertise in:
- Manhattan Configuration Tools & Config Director
- API development and integration (REST, JSON/XML)
- Postman scripting and testing
- Experience integrating MAWM via MIF with external systems (ERP, TMS)
- Solid understanding of warehouse operations and supply chain processes
- Excellent analytical, problem‑solving, and troubleshooting skills
- Strong communication skills with the ability to work calmly and effectively under pressure
Nice to Have
- Experience supporting distribution centers or warehouse environments, especially in:
- Food & Beverage
- Pharmaceuticals or other regulated industries
Why This Role
- 100% remote opportunity (within select states)
- Direct impact on enterprise‑level warehouse technology
- Collaborative, cross‑functional environment
- Opportunity to work deeply with a modern Manhattan Active platform
Remote working/work at home options are available for this role.
The incumbent is responsible for all phases of the project and can analyze how the project affects and is affected by other areas of the company (i.e., programming, operations, etc.).
Position Responsibilities Develop and maintain a productive working relationship with client contacts and vendors, and communicate effectively with internal and external stakeholders across multiple levels.
Gather project requirements, document change requests, communicate with the team as needed, and take appropriate action.
Analyze client requirements and develop recommendations for solutions as needed.
Provide information to other internal departments regarding project scope and changes to current projects.
Assume responsibility for the timely completion of projects by developing a realistic project schedule using MS Project Monitor project milestones and critical dates to identify potential jeopardy of the project schedule and identify ways to resolve schedule issues.
Interact with team members to coordinate their activities, obtain or provide information regarding projects and changes to projects, assign tasks, and set priorities, including giving work direction to temporary staff.
Develop, update, and maintain materials such as manuals, publications, meeting agendas and minutes, and project documentation.
Manage project delivery to the client and contract specifications Participate in a formal review with the internal team and client at project completion to confirm acceptance and satisfaction.
Coach and mentor less experienced personnel on basic project management skills and responsibilities.
All other projects as assigned.
Qualifications Bachelor’s degree.
Two to four years of project management experience.
Proficiency in Microsoft Office software, including Word and Excel Proficient in MS Project Strong problem-solving skills Excellent written and verbal communication skills Strong proofreading skills Ability to exercise sound judgment Familiarity with and ability to apply conflict resolution with minimal guidance Minimum Expectations Report to work promptly when scheduled Be able to work under supervision and accept feedback Relate effectively and work respectfully with diverse work groups Ability to consistently perform well during times of increased workload Set and meet deadlines Manage multiple job tasks simultaneously Occasional travel may be required.
Reporting to this position: No direct reports
Remote working/work at home options are available for this role.
About this Position:
Job Title: Product/Program Lead
Primary objectives include:
- Ensuring successful adoption of the Worker Interface by county and human services staff.
- Preparing documentation and training materials to support education and adoption of the Worker Interface program staff and the pilot county and human services staff.
- Ensuring workflows reflect client's program policy, operational realities, and program directives.
- Incorporating human-centered design principles and family voice consistent with Whole Family Approach.
- Reducing implementation risk and ensuring the Worker Interface is fit for purpose through early stakeholder engagement and iterative feedback.
Deliverables:
Deliverable 1: Identify, engage, and build relationships:
- Aligning the local agencies to the project goals and objectives.
- Consistent and clear outreach and coordination with agency leadership and frontline staff.
- Lead the onboarding of pilot agencies to the project.
- Building and communicating clear plans, schedules, designs, success outcomes and readiness goals.
- Engaging directly and indirectly with the workers that will utilize the Worker Interface to facilitate confidence and success in the pilot.
- Establish norms and guidelines for pilot agency engagement and participation criteria.
Deliverable 2: Participate fully in the project team designing, building and deploying the Worker Interface.
- Participation requires adopting the internal meeting schedule, following established program procedures and leading local agency project meetings.
- Responsible for providing structured user feedback on potential development.
Deliverable 3: Drive the documentation and prioritization of the requirements for the Worker Interface by:
- Conducting interviews, workshops, and/or surveys with the local agencies participating in the pilot.
- Representing the needs and requirements of the workers in all internal project meetings and through consistent documentation.
- Building and facilitating clear communication channels and feedback loops between the local agencies and the project team.
- Adhering to human services program and policy directives, specifically around SNAP and the cash and food benefits programs.
- Building and documenting user stories, bugs, and issues to further define the requirements of the Worker Interface.
- Helping to identify, flag, resolve and document program-driven constraints, policy requirements, and compliance considerations.
- Identifying and documenting operational and program needs at the local agency level into actionable requirements and backlog enhancements.
- Incorporating User Experience Research conducted by UX teams into design recommendations and user stories.
Product or Program Lead:
- Expert in agile design and build principles.
- Able to operate in a hybrid framework, facilitating and engaging with internal teams and the local agency teams with ease.
- Can articulate and define future vision and strategy for the Worker Interface with confidence.
"No phone calls please."
"We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, citizenship or any protected status."
Remote working/work at home options are available for this role.