Information Technology And Management Jobs in Walker, LA

Director of Case Management

Job Type: Full-Time, Permanent

Location: Central Louisiana

Step into a high-impact leadership role where you can truly shape how patients move through the healthcare system. This Director of Case Management opportunity offers the chance to lead a collaborative team at a respected regional medical center serving a vibrant and growing community in central Louisiana. Known for its strong culture of teamwork and mission-driven care, this organization empowers leaders to innovate, improve patient outcomes, and build programs that make a meaningful difference across the continuum of care.

Responsibilities

• Lead and inspire a multidisciplinary Care Management team including Social Workers, RN Case Managers, and Utilization Review staff while fostering a culture of accountability, collaboration, and patient-centered care.
• Oversee the day-to-day operations of the Care Management department to ensure efficient patient flow, timely discharge planning, and appropriate utilization of resources.
• Develop and implement care management strategies that improve patient outcomes, reduce length of stay, and support effective transitions of care.
• Partner with executive leadership, physicians, finance, and operational teams to align care management initiatives with organizational goals and performance metrics.
• Ensure regulatory compliance with CMS and other governing bodies related to utilization review and discharge planning standards.
• Monitor and analyze department performance data to identify opportunities for improvement and implement cost-effective solutions.
• Manage departmental budgets and staffing while building strong clinical and operational processes.
• Represent Care Management initiatives across the organization and contribute to system-wide program development and best practices.

Qualifications

• Bachelor’s Degree required.
• Active RN or Licensed Social Worker (LCSW preferred) license in the state of employment or compact state.
• Minimum 3–5 years of acute care nursing or social work experience.
• At least 2 years of Case Management or Utilization Management experience.
• Minimum 3 years of leadership experience in a healthcare setting.
• Case Management Certification (ACM or CCM) preferred.
• Demonstrated success leading multidisciplinary teams and improving operational performance metrics such as length of stay or patient throughput.
• Strong communication, critical thinking, and problem-solving skills.

About the Hospital

• 300-bed regional medical center serving a large and diverse patient population.
• A key healthcare hub for central Louisiana with a broad range of specialty services.
• Collaborative leadership structure that values innovation and process improvement.
• Mission-driven culture focused on compassionate care and community impact.
• Strong emphasis on leadership development and system-wide collaboration.

Benefits

• Competitive compensation package with leadership-level salary.
• Performance bonus eligibility up to 12.5% of base salary through the organization’s incentive program.
• Comprehensive health, dental, and vision insurance options.
• Retirement savings plan with employer contributions.
• Generous paid time off and holiday schedule.
• Relocation assistance available for qualified candidates.
• Professional development and leadership growth opportunities.

Living in Central Louisiana

• Affordable cost of living with spacious homes, short commutes, and family-friendly neighborhoods.
• Easy access to lakes, rivers, and outdoor recreation including fishing, boating, and hiking.
• A vibrant local culture featuring Southern cuisine, music, and festivals throughout the year.
• Centrally located with convenient travel access to major Southern cities.
• Warm climate and welcoming community atmosphere that make it easy to feel at home.

If you're a strategic leader passionate about improving patient care and driving operational excellence, this is an opportunity to make a lasting impact. Apply today to learn more about leading Case Management at a respected regional healthcare organization.

• Build and maintain strong, long-term relationships with assigned accounts
• Conduct regular meetings and engagements to review program performance and objectives

• Serve as the primary point of contact for account communications, including written correspondence, virtual meetings, and ticket coordination

• Develop and implement plans aligned with account goals to support program growth and success

• Analyze program data to evaluate performance and identify opportunities for improvement

• Partner with internal teams to ensure accurate, timely delivery of services and aligned communication

• Provide education and guidance on internal platforms, tools, and operational processes

• Address concerns efficiently to support satisfaction and retention

• Stay informed on industry trends and regulatory updates related to the 340B program

• Identify and mitigate risks to support program integrity and organizational interests

Qualifications

Education

• Bachelor’s degree required

• 2+ years of experience in 340B administration or account management
• Strong understanding of the 340B program and operations
• 2+ years of experience in a direct, client-facing role providing one-on-one support
• 340B ACE certification preferred

• Excellent written and verbal communication skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office Suite, with strong Excel skills
• Experience using CRM platforms (e.g., Salesforce)
• High attention to detail and accuracy
• Ability to work independently in a remote environment while collaborating with a team
• Customer-focused, service-oriented mindset

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service  
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals  
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs 
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations 
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems 
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude 
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options  

• High School Diploma or GED????? 

• Sales, Collections or Customer Service experience??? 
• Bilingual - Spanish??? 

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances  
• Up to 4% matching 401(k)    
• Employee Stock Purchase Plan (10% share discount)    
• Tuition reimbursement    
• Paid time off (15 days’ vacation per year, prorated based on start date)  
• Paid sick leave as determined by state or local ordinance (prorated based on start date)  
• 11 Paid holidays (4 floating holidays, prorated based on start date)  
• Paid volunteer time (3 days per year, prorated based on start date) 

The General Manager builds and supervises a team that achieves Little Caesars-Ampler Pizza II goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards and procedures.

Ampler Pizza offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, Paid Vacation & the Ampler Cares Program. We also offer monthly bonuses up to 10k/yr and free pizza for a year!

Ensures customers are served correct, complete orders within service time goals according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process.

Prepares and ensures that all colleagues prepare consistent, high quality products that are served to customers as described in the Training Handbook.

Achieves the standards for a clean and organized restaurant and colleague image as defined in the Training Handbook and/or as required by local government agencies.

Recruits, hires, trains and evaluates colleagues.

Develops a productive team by providing direction and supervision of colleagues through the appropriate use of communication, delegation, and disciplinary skills and implements change in a positive manner resulting in low colleague turnover.

Ensures a work environment that is in compliance with government regulations and is safe, secure, and free of harassment or discrimination, as defined by Little Caesars-Ampler Pizza II policies and procedures.

Accurately completes all paperwork associated with daily, weekly, and period end activities as directed by the District Manager or VP of Operations.

Performs labor scheduling, food ordering, and product projections accurately and maintains restaurant equipment so that the restaurant opens and closes as scheduled and is able to service all customer orders each day.

Manages all financial responsibilities with integrity and performs tasks associated with achieving cost control goals and supervises colleagues to ensure goals are met.

Properly implements shakerboarding, local store marketing events, and in-store promotions that result in increased sales.

The Manager must abide by all state and federal laws OSHA and EEOC requirements, as well as practice and enforce all Little Caesars-Ampler Pizza II policies and procedures. The Manager receives direction and training from the District Manager, six week Management Modules, and other training materials. During each shift, they motivate, direct and coach colleagues to work proficiently at their assigned stations, and then follow up to ensure tasks are completed in a timely manner, according to procedures.

The Manager is responsible for supervising all colleagues including those under 18 years of age. The Manager must abide by all State and Federal labor laws, OSHA regulations, and EEOC requirements as well as enforce and practice all Little Caesars-Ampler Pizza II policies and procedures.

The Manager will ensure the restaurant is prepared to meet the needs of customers and work diligently to ensure each customer is satisfied with the service and product they receive.

The Manager supports the District Manager and is responsible for building sales and controlling costs by using all cost control tools and processes. They trouble shoot operational problems and find acceptable solutions.

Your District Manager will discuss the essential job functions, which are normally defined as fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

The General Manager will be scheduled to work approximately 50 hours each week. This position requires a hands-on style of management and physical work such as: lifting, squatting, and standing for long periods of time.

To perform the functions listed in this job description, the following tasks will be required:

• The ability to lift and move 55 pounds.
• The ability to reach and move items from as high as 6 feet and as low as 6 inches off the ground.
• The ability to control and utilize equipment safely and correctly (sheeter machine, VCM, sauce ladle, cheese cups, pan gripers, spatula, pizza and dough cutter, different types of knives, can openers, pastry brush, scales, microwave, telephone, cash register, etc).
• The ability to apply pressure to cut through products and/or clean equipment/utensils.
• The ability to count, separate and weight all types of food products and inventory items.
• The ability to effectively communicate to customers and co-workers (reading, speaking, hearing, writing, etc).
• The ability to understand directions, instructions and product specifications.
• The ability to process and complete customer orders.
• The ability to comprehend all training materials and practice standard operating procedures.
• The ability to successfully pass required training programs for certification.
• The ability to use mathematical skills to compute sales totals, percentages, inventory usage, food orders, employee work schedules, cash handling results and projected business needs.
• The ability to legally drive an automobile adhering to all state and local traffic laws.
• The ability to supervise a number of people at the same time and to motivate them to meet goals, duties and deadlines.

The Candidate must:

• Have a minimum of two (2) years experience in a management role, achieving at least an assistant manager / co-manager position in a quick service restaurant, or one (1) year experience in a management position in a full service restaurant.
• Preferred minimum age of 21.
• Possess a high school diploma, or equivalent, and possess basic math skills.
• Have a working knowledge of local store marketing techniques, sales building, and a proven track record of controlling costs.
• Possess strong management, team building and communication skills.
• Possess knowledge of how to read and analyze profit and loss statements.
• Be dependable, hard working and have the ability to work a varied, 50 hour workweek under pressure and in stressful situations.
• Possess a valid driver's license from the state of residence with a driving record maintained within company guidelines. Possess a reliable vehicle and auto insurance as a primary driver to complete daily banking and other responsibilities as directed by the District Manager.
• Meet Little Caesars-Ampler Pizza II Background Verification guidelines.
• The U.S. Department of Justice (INS Division) requires that each Team Member provide documentation that proves their eligibility to work in the United States.

Little Caesars-Ampler Pizza II reserves the right to change, modify, suspend, interpret, or cancel in whole, or in part, any of the duties outlined above, at any time, and without advance notice to the employee.

Project Manager – Data Center (Hyperscale)

Location: Louisiana

Due to continued growth in the Mission Critical market, an established contractor is seeking a Project Manager to support delivery of a Hyperscale Data Center campus. This is one of the most significant Mission critical projects in the region.

The Project Manager will be part of a larger project management team, reporting to a Lead Senior Project Manager overseeing the campus. The ideal candidate will have recent, hands-on Data Center experience and thrive in a highly technical, fast-paced environment.

Key Responsibilities:

• Support delivery of a Hyperscale Data Center campus from active construction through closeout.
• Manage day-to-day project coordination, schedule tracking and cost control.
• Assist with subcontractor buyout, contract administration, and ongoing performance management.
• Oversee RFIs, submittals, change orders, and document control.
• Coordinate closely with field leadership to maintain safety, quality, and productivity standards.
• Interface with client representatives and internal leadership to ensure seamless project execution.
• Contribute to reporting, forecasting, and risk management processes.

Qualifications:

• Commercial general contractor experience preferred.
• Recent Data Center project experience is preferred.
• Experience supporting large-scale Mission critical or hyperscale projects preferred.
• Strong understanding of MEP coordination and technically complex builds.
• Ability to operate effectively within a structured project management team.
• Based in Atlanta or willing to relocate.

Why Join?

• Opportunity to work on a high-profile Hyperscale campus.
• Market leading compensation.
• 20–25% performance bonus + full benefits.
• Employee Stock Ownership Plan (ESOP).
• Long-term pipeline of mission critical work with strong growth potential.

SUMMARY:

MMA is looking for administrative support to help organize, manage, and deliver our client facing employee benefit materials within the Communications Center of Excellence (COE). Team members

must excel at time management, written and verbal communication in a technical environment. Candidates should consistently demonstrate a positive, professional and enthusiastic image, and be willing to adapt and embrace change involved with process workflows. Phenomenal interpersonal communication, collaboration, organization, and time management skills are

necessary for the role. A desire to support a growing team, while learning the process and industry.

Enthusiasm and positive attitude, along with attention to detail, will help build trust of colleagues and ensure the Communications COE’s success.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Process new project submissions – create timelines, schedule management, and set up archives

• Collaborate with Comms COE team via phone or webinar to confirm meetings, gather details, and special

projects

• Interact with internal colleagues to educate client service teams on Comms COE capabilities

• Foster and build relationships with internal teams and Comms COE colleagues

• Quality assurance – spot checking, conducting audits, and minor edits to material

• Project status tracking/reporting

• Complete print requests

• Conduct daily backup of database

• Send client satisfaction surveys

• Assist with building audio library and preparations of OE Brainshark recordings

• With training, be available to assist with bi-lingual OE presentations (virtual or in-person)

REQUIREMENTS:

• Desire, initiative, and flexibility to handle multiple requests at once while working independently

• Accountable, responsible, and consistent; able to thrive in a team environment

• Solid understanding of MS Office is a must; InDesign and photo-editing software is a plus

• Excellent communication (oral and written) and presentation skills

• Outstanding organizational and planning abilities

• Strict attention to detail

• BS/BA or comparable work experience preferred

• Spanish reading, writing and speaking ability is a plus

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our

colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits

and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career

mobility, employee network groups, volunteer opportunities, and other programs. For more information

about our company, please visit us at:

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.

Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.

This is a field-based role for New Orleans, LA . Candidates currently living in this location or willing to self-relocate are encouraged to apply.

• Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.

• Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.

• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.

• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.

• Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.

• Maintains accurate, thorough, and current claim file documentation throughout the claims process.

• Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.

• Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

• May be assigned CAT deployment travel with minimal notice during designated CATs.

• Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.

• Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.

• Adjusts complex claims with attorney involvement.

• Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.

• May require travel to resolve claims, attend training, and conduct in-person inspections.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

• High School Diploma or General Equivalency Diploma required.

• 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

• Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

• Proficient knowledge of residential construction.

• Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

• Proficient negotiation, investigation, communication, and conflict resolution skills.

• Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.

• Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

• US military experience through military service or a military spouse/domestic partner

• 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)

• Prior experience adjusting property claims using virtual technologies

• Prior property field adjuster experience handling DWG, APS and ALE adjustments

• Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)

• Xactimate Level 1 and/or Level 2 certification

• Prior deployments in support of catastrophes

• Currently hold an active Adjuster License

• Currently reside within or have the ability to self-relocate to New Orleans, LA

• May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

• May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

• May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

• May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920.00 - $133,620.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.