Information Technology And Management Jobs in Upland, CA

At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.

POSITION SUMMARY:

The Claims Specialist will be responsible for directing, monitoring, and processing all workers' compensation and general liability claims for HGG business units. A successful candidate will provide high-level support and customer service to team members across the organization. Primarily communicating with store administrators, store directors, human resources department, industrial clinics, insurance adjusters and legal representatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

• Oversee and navigate the complete lifecycle of the workers' compensation claims and general liability claims, guaranteeing precise and punctual resolution.
• Evaluate and review all claim intake paperwork for accuracy.
• Ensure the claim files follow company best practices.
• Report on-the-job injuries of team members to the third-party administrator via online portal within 24-hours of receipt of injury.
• Report customer incidents and injuries to the third-party administrator via online portal within 24-hours of receipt of Letter of Representation or failure to resolve the incident in-house.
• Maintain incident and claim information in the claims' assignment log and in the SharePoint folder.
• Monitor to ensure all the necessary paperwork is submitted to the third-party administrator.
• Communicate with injured team members, store administrators, store directors and insurance adjusters to provide updates on claims and medical status.
• Monitor the claims to ensure they are processed accordingly, and that proper medical treatment is provided to the injured team member.
• Provide support to store administrators/store directors for submission of transitional work report documents and ensure modified work restrictions are being followed.
• Investigate, address, and resolve any inconsistencies in the handling of the claims.
• Communicate to insurance adjusters, legal representatives, and other outside parties with questions involving medical/indemnity/litigated claims within 24 hours.
• Collaborate with the Safety Department when a workplace danger or safety risk is recognized for investigation and documentation.
• Prepare and analyze various reports - disbursement expenses such as replenishment and claim activity payments from Third Party Administrators.
• Adhere to strict confidentiality and ethical standards when handling sensitive claim information.
• Other projects and duties as assigned.

EDUCATION AND EXPERIENCE:

• High School Graduate (college degree, professional certifications and licenses preferred).
• Minimum 1-3 years of claims management experience; workers' compensation preferred.
• Must be bilingual in Spanish including in writing.

SKILLS AND QUALIFICATIONS:

• Attention to detail and thoroughness of work completed.
• Positive attitude and ability to manage multiple tasks at once.
• Timely execution of deliverables.
• Proficiency in typing required.
• Basic to intermediate proficiency with Microsoft Office applications.
• Excellent communication, collaboration, organizational, and critical thinking skills.

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
• Successful performance requires vision abilities that include close vision and the ability to adjust focus.
• The work environment is that typical of an office.
• Ability to lift up to 10lbs.

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

Disclaimer :

Pay Scale $22 to $23

The pay scale above is a good faith estimate of the salary or hourly wage range that the employer reasonably expects to pay for the position. Within this range, individual pay is determined by multiple factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. This information is provided to applicants in accordance with California Labor Code § 432.3 and state and local minimum wage standards.

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

The Operations Director will provide strategic and operational leadership for Carbel, a leading warehousing and logistics provider specializing in fashion and apparel brands and part of the global Arvato organization. Arvato is a supply chain and services powerhouse supporting a diverse portfolio of clients across industries, including fashion, technology, and healthcare. These regional roles, one based on the West Coast (Ontario, CA) and another on the East Coast (Miami, FL or Easton, PA), will oversee end-to-end warehouse operations across assigned sites and are responsible for driving performance, scalability, and operational excellence within their respective regions. Bilingual English/Spanish fluency is required to effectively lead site teams and collaborate with regional stakeholders.

YOUR TASKS

• Manage P&Ls in a cost center environment
• Direct activities associated with daily operations and client requirements
• Lead the development and implementation of operating processes
• Lead and direct fulfillment and distribution operations
• Develop, implement, and manage highly customized workflows in a supply chain management environment from receipt of data through value-added services/packaging to outbound
• Hire, train, and evaluate supervisory and management staff.
• Initiate and coordinate large projects (e.g., equipment justification and procurement, facility layout)
• Stay current on information technology affecting functional areas to increase productivity and/or decrease costs

YOUR PROFILE

• Bachelor’s degree or 10+ years of experience in a leadership role in a warehouse environment
• Strong analytical skills with excellent problem identification and resolution abilities
• Excellent verbal and written communication skills and strong interpersonal skills
• Ability to creatively develop solutions to meet operational challenges
• Organizational and planning skills, including prioritization and deadline management
• Ability to work in stressful situations and maintain composure
• Able to interact with all levels of employees, management, and external clients
• Self-starter and goal-oriented
• Experience with budget and business plan development
• Proven ability to develop innovative solutions for increased productivity
• Superior negotiation skills in both internal and external settings
• Masterful organizational, communication, and leadership skills demonstrated by previous professional success
• Strong working knowledge of data analysis and performance metrics using business management software
• Experience in fashion/apparel logistics, 3PL, or similar high-SKU environments strongly preferred
• Ability to function in a high-pressure, fast-moving environment
• Divided between office setting and operations environment
• Spanish fluency required

WE OFFER

• Salary Range for Ontario, California $145,000-160,000 per year
• Medical and Life insurance
• Paid Time Off, including paid holidays
• Voluntary benefits such as Dental, Vision, and Gap insurance, short-term disability, paid family leave, accident insurance, critical illness and cancer insurance

• Provide daily oversight and support to QA personnel on the production floor.
• Collaborate with management to ensure appropriate staffing and scheduling.
• Monitor quality control processes and escalate issues as necessary.
• Conduct quality inspections of raw materials, in-process, and finished products.
• Perform pre-operational inspections, allergen controls, and GMP audits.
• Document and manage non-conforming product holds and investigations.
• Collect and log production and processing samples.
• Support the investigation and resolution of customer complaints.
• Deliver training on policies, procedures, and quality programs.
• Ensure compliance with all applicable food safety and quality regulations (e.g., GMP, HACCP, FDA, USDA).
• Promote a culture of safety, quality, and continuous improvement.
• Perform additional duties as assigned by quality leadership.

• Bachelor's degree in Food Science or a related field, or equivalent experience.
• Minimum 3 years of experience in a food manufacturing environment.
• At least 1 year of experience in a quality control leadership role.
• Strong working knowledge of food safety programs and regulatory requirements (FDA, USDA, HACCP, GMP, etc.).
• Familiarity with food labeling regulations and nutritional data systems (e.g., ESHA Genesis).
• Strong communication skills in English, both written and verbal.

Trident Consulting is seeking a \"Business Operations Analyst\" for one of our clients in \"Pomona, CA – Hybrid (2 days)\" A global leader in business and technology services.

Position: Business Operations Analyst

Location: Pomona, CA – Hybrid (2 days)

Type: Contract

Rate: $34-38/Hr

Day-to-Day Responsibilities/Workload

Stakeholder Engagement & Customer Contact

• Act as the main point of contact between Contractors and customers, facilitating communication, resolving access issues, and coordinating inspection appointments.
• Document and manage customer access challenges, handle notifications and permissions, and ensure all necessary approvals and communications are properly collected and tracked.
• Utilize Customer Contact Information (CCI) to proactively schedule inspections, reducing unnecessary field visits and increasing operational efficiency.
• Maintain and prioritize records of inspection constraints, support process improvements for access management, and track performance using relevant reporting tools.

Constraint Tracking and Exception Processing

• Mapping - Create .kmz and spatial joins in Excel to determine potential access issues related to CROPS, Government Lands, etc.
• Create work orders for released access issues and send them to vendors with notes regarding appointments, gate codes, special instructions, contact info, etc.
• Tracking and oversight of constrained inspections to actively mitigate the potential for non-compliant inspections and not meeting risk mitigation commitment.
• Assist in development and monitoring of data management tools to provide more timely and accurate status reporting to management.
• Identify follow-up actions required by various stakeholders in the inspection workflow.
• An additional resource can take advantage of the data management tools and process improvements being developed, to provide more timely and accurate status reporting to management and to identify follow-up actions required by various stakeholders in the inspection workflow.

Data Analysis and Data Discrepancies

• Validate that inspections are populating in dashboards (SAS, Power BI) and follow through to resolution.
• Identify data discrepancies through SAP, InspectApp, EZYViewer research.
• Communicate with InspectApp/InspectForce team both internal to Inspections and IT regarding sync issues and tracking resolution.

Required Skills/Attributes

Knowledge & Skills

• Data management (data structure and controls design, data querying, and report development)
• Time management (manage resolution of work to align with workflow due dates and inspection due dates)
• Comfortable engaging multiple SMEs across multiple organizations, presenting issues and potential solutions, and securing support and/or buy-in from stakeholders and support partners
• Project tracking from issue ID, causal analysis, solutioning, through resolution of issue
• Data visualization reporting and dashboard development

Software proficiency

• MS Office Suite (Excel), SAS, SAP, PowerBI, SQL, Python, SAP SME
• Help individuals frequently in navigating work orders, maintenance plans, mdocs, FLOC/Equipment data)
• Has prior experience with SAP transformations, especially as it pertains to data cleansing and validation. With S/4HANA transformation, this could be valuable.
• ArcGIS- Join different visual layers/maps (districts, FLOCs, circuits, constrained areas) to create tables of data to work with more effectively

Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Learn more: .

Some of our recent awards include:

• Trailblazer Women Award 2025 by Consulate General of India in San Francisco.
• Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
• Received the TechServe Excellence award.
• Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America.
• Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022.

The salary range listed is the total compensation that includes base salary and potential monthly commission, with further details to be discussed during the interview process.

The Product Planning Manager owns, manages, and communicates the Light Truck tire portfolio of products throughout the entire product lifecycle. This role sets the long-term vision and strategic direction for the segment and serves as the product champion and subject matter expert, advocating for the portfolio both internally and externally. The position is responsible for defining and executing the go-to-market strategy and clearly communicating the rationale behind the product roadmap to ensure organizational alignment at all levels.

Essential Job Functions

• Lead product management, including roadmap development and full lifecycle management, to support overall business objectives.
• Communicate and align product vision across all levels of the organization and with cross-functional business units (e.g., Original Equipment, SRI Advanced Technology) to drive synergy in product development and marketing initiatives.
• Drive the creation of new product concepts by anticipating market trends and initiating, managing, and supporting market research efforts.
• Define product positioning, establish market share targets, and develop pricing and profitability strategies aligned with business goals.
• Maintain a comprehensive understanding of market dynamics and the competitive landscape through benchmarking and proactive analysis of competitor product plans.
• Identify customer needs, translate them into product requirements, and collaborate with engineering teams to negotiate performance targets and product specifications.
• Lead and develop product planning team members and manage third-party vendors, including market research firms and design contractors.
• Partner with engineering and testing teams throughout product development and industrialization phases.
• Oversee exclusive and customer-specific products (e.g., DTC, 4WP) to support strategic objectives.
• Define and execute the go-to-market launch strategy for new products.
• Develop compelling product stories, messaging frameworks, and promotional plans for new products, technologies, and features.
• Drive demand generation by supporting sales and promotional teams, including corporate training, with customized, product-specific marketing initiatives.

Minimum Qualifications

A minimum of five (5+) years of industry experience is required, preferably within the tire or automotive sector, with a focus on product planning. A technical background and/or experience in engineering and product development is strongly preferred. Bachelor's degree in Engineering preferred; Master of Science in Engineering (MSE) is a plus. A Bachelor's degree in Business, Marketing, or a related field will be considered if accompanied by a strong technical background. An MBA is a plus.

Skills

• Self-motivated with the ability to effectively prioritize projects and manage time.
• Excellent communication and presentation skills, with the ability to collaborate professionally and effectively across all organizational levels and with external customers.
• Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Highly detail-oriented and exceptionally organized.

Strong analytical and statistical skills, with the ability to generate, interpret, and present accurate, actionable data. Domestic and international travel required up to 25% of the time, including visits to corporate technical centers, production facilities, proving grounds in the U.S. and Japan, and customer locations. The position is primarily office-based to support effective collaboration with the product planning team and cross-functional partners. Flexibility is required to accommodate irregular hours for phone and video conferences across multiple time zones.

Trident Consulting is seeking a \" Business Analyst" for one of our client in \" Pomona, CA" A global leader in business and technology services.

Please find additional details about the role below:

Job Title: Business Analyst

Location: Pomona, CA (Hybrid – 2 days onsite: Monday & Tuesday)

Pay Rate: $38/hr on W2 (All Inclusive)

Type: Contract

Duration: 12+ Months

Shift: Monday – Friday, 8:00 AM – 5:00 PM

Only W2

Job Overview

We are seeking a highly analytical Business Analyst to support operations through data-driven insights, stakeholder coordination, and process improvements. This role focuses on inspection workflows, access management, and data validation across multiple enterprise systems.

Key Responsibilities

Stakeholder Engagement & Customer Coordination

• Act as the primary liaison between contractors and customers
• Coordinate inspection schedules, resolve access issues, and manage communications
• Track customer permissions, approvals, and access challenges
• Utilize Customer Contact Information (CCI) to optimize inspection scheduling
• Maintain records of inspection constraints and support process improvements

Constraint Tracking & Exception Handling

• Perform mapping using KMZ files and spatial joins (Excel/ArcGIS) to identify access issues
• Create and manage work orders with detailed instructions for vendors
• Monitor constrained inspections to ensure compliance and risk mitigation
• Support development of data tools for accurate status reporting
• Identify and track follow-up actions across stakeholders

Data Analysis & Reporting

• Validate inspection data in dashboards (SAS, Power BI)
• Identify and resolve data discrepancies across SAP, InspectApp, and EZYViewer
• Collaborate with internal teams and IT to resolve system sync issues
• Develop reporting insights to support operational decisions

Required Skills & Qualifications

Education & Experience

• Bachelor's degree in Business, Finance, Accounting, Statistics, or related field
• 5–7 years of experience in data analysis or business analysis

Core Skills

• Strong data management (data structures, querying, reporting)
• Excellent time management and prioritization skills
• Experience engaging stakeholders and driving solutions
• Project tracking from issue identification to resolution
• Data visualization and dashboard development

Technical Skills

• MS Office Suite (Excel – advanced)
• SAP (SME-level experience preferred)
• SAS, Power BI, SQL, Python
• Experience with SAP data transformation and cleansing (S/4HANA is a plus)
• ArcGIS (spatial data, mapping, joins)

About Trident:

Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.

Some of our recent awards include

• 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America
• 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area

ADP is hiring a Senior Director of Strategy for Compliance Solutions. This position is part of the Corporate Strategy team that supports ADP's Compliance Solutions business. Compliance Solutions provides a suite of payroll and tax compliance offerings, along with payments and money movement services. These businesses are major growth areas for ADP, focused on creating and delivering innovative software, services, and payments solutions for ADP clients.

The successful candidate will partner closely with ADP executives to create and continually improve our overall Compliance Solutions strategy. This person will lead the development of new strategic initiatives focusing on both growth opportunities and operational enhancements for the business. They will also work closely with ADP executives on the ongoing execution of strategic initiatives. The role reports to the DVP of Strategy and Business Development for Compliance Solutions and is based in San Dimas, CA.

• Serve as a trusted advisor to senior business unit leaders and work collaboratively with their teams to identify, define, and plan critical strategic initiatives
• Identify, develop and drive long-term strategies based on fact-based analyses, focusing both on growth opportunities and operational initiatives for the Compliance Solutions portfolio
• Conduct in-depth market assessments to identify opportunities and risks.
• Partner with business units and functions (e.g., Sales, Implementation, Service, etc.) to develop business strategies for expansion into new products and services
• Lead and drive strategy projects and initiatives
• Perform other related duties as assigned (e.g., financial analyses, presentations, operational assessments etc.)

• Bachelor's degree (MBA preferred)
• 7+ years' experience (3+ years post-MBA) in a strategy consulting firm (e.g. BCG, McKinsey, Bain, PWC, Deloitte) or an internal Corporate Strategy role within a F500 company, having achieved at least a team manager level.
• Experience developing and evaluating strategies: identifying and framing issues, developing hypotheses, conducting market research and analyses to test key hypotheses, developing execution plans
• Known as a strong problem solver and strong presentation skills, including ability to distill complex information into key actionable insights
• Strong analytical skills (financial modeling, basic statistics, regression analyses, etc.)
• Exceptional oral and written communication skills
• Highly collaborative, with ability to influence and lead cross-functional teams
• Ability to influence senior leader stakeholders and lead cross-functional teams
• A person who thinks and acts at an executive level
• Ability to travel between 20-30% depending on specific projects

• MBA and/or other advanced degree (e.g., PhD, MD, JD)
• Consulting firm experience (either pre- or post- MBA)
• Experience with enterprise software, business services, and/or financial services industries

PURPOSE:

The Marketing Manager is responsible for leading the development and execution of the company’s comprehensive marketing strategy to drive brand awareness, revenue growth, and market expansion. This role provides strategic direction across digital, print, event, and content marketing initiatives while managing performance metrics, budgets, and vendor partnerships.

The Marketing Manager collaborates cross-functionally with leadership, sales, operations, and external partners to ensure alignment with business objectives and delivers measurable marketing results. This position also oversees and develops marketing team members, fostering innovation, accountability, and continuous improvement.

ESSENTIAL DUTIES:

Strategic Leadership

• Develop and execute a comprehensive marketing strategy aligned with company growth objectives.
• Lead brand positioning and ensure consistent messaging across all platforms and channels.
• Identify new market opportunities, target segments, and geographic expansion strategies.
• Recommend and implement data-driven marketing initiatives to increase customer acquisition and retention.

Campaign & Digital Marketing Management

• Oversee the planning, execution, and optimization of multi-channel marketing campaigns.
• Lead digital marketing strategy, including website management, SEO/SEM, email campaigns, and social media initiatives to drive traffic, engagement, and brand recognition.
• Ensure timely communication of campaign objectives, deliverables, and timelines to internal teams and stakeholders.
• Monitor KPIs and marketing analytics, providing actionable insights and performance reporting to leadership.
• New website design and project management in collaboration with selected agency

Market Research & Competitive Intelligence

• Analyze market trends, customer behavior, forecasts, and competitor activity to inform strategy.
• Translate research findings into practical marketing initiatives and business recommendations.

Event & Trade Show Leadership

• Oversee marketing efforts for trade shows, conferences, customer events, and corporate meetings.
• Ensure cohesive branding, messaging, and measurable ROI for all event initiatives.

Content & Brand Management

• Direct the creation of marketing materials, including digital content, print collateral, blogs, newsletters, and promotional materials.
• Maintain oversight of the company website and ensure content accuracy, relevance, and brand alignment.
• Manage the development and maintenance of marketing asset libraries and brand standards.

Budget & Vendor Management

• Develop, manage, and optimize the annual marketing and event budget.
• Oversee relationships with external vendors, agencies, designers, and printers to ensure quality, cost efficiency, and on-time delivery.

Team Leadership & Development

• Manage, mentor, and develop marketing team members.
• Establish performance expectations, provide coaching, and promote professional growth.
• Foster a collaborative, results-oriented team environment.

Performance & Accountability

• Establish marketing targets aligned with company objectives and ensure achievement of measurable results.
• Ownership of CRM system– hygiene, top of funnel, and training
• Regularly present campaign performance, ROI, and strategic recommendations to executive leadership.
• Ensure compliance with company policies and procedures.
• Promote and exemplify company values in Safety, Customer Focus, Teamwork, Integrity, and operational excellence.

Job Qualifications

Must be able to perform all the essential duties of the position satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in Marketing, Business, Communications, or related field required.
• 5–10 years of progressive marketing experience, including strategic planning and execution.
• Proven experience managing and developing a team.
• Demonstrated success leading multi-channel marketing campaigns and measuring ROI.
• Experience in event marketing and trade show coordination preferred.
• Strong analytical skills with the ability to interpret data and market insights.
• Exceptional organizational, project management, and time management skills.
• Excellent written and verbal communication skills.
• Must have foundational computer skills, including Microsoft Office Suite (Outlook email and calendaring), Excel, Word, Autodesk Fabrication
• Additional experience desired: Microsoft Dynamics CRM 

COMPANY DESCRIPTION:

Superior Duct Fabrication, Inc. manufactures duct work and sheet metal products for the HVAC industry, as well as industrial dust collection and exhaust systems. Our goal is to provide superior service and high-quality products to our customers to enable them to meet their deadlines. We work closely with customers on a wide range of commercial projects all over the Western US, shipping from our five locations in Pomona and Camarillo, California. Las Vegas, Nevada, Tempe, Arizona, and Columbus, OH.

Bilingual Mandarin Warehouse Supervisor / Manager

Location: Ontario, CA (Onsite)

Shift: 3:00 PM – 11:30 PM

About the Role

SwiftX Express is urgently hiring a Bilingual Mandarin Warehouse Supervisor/Manager to support sorting center and last-mile operations. This role focuses on inbound shipment management, DSP oversight, and cross-border logistics coordination.

The ideal candidate is a hands-on warehouse leader with 3PL or last-mile experience and strong English/Mandarin communication skills to work closely with teams in China.

Candidates with loop cross-belt sorter experience are highly preferred.

Key Responsibilities

Operations & DSP Management

• Supervise delivery service providers (DSPs) and sorting center general labor teams
• Ensure adherence to company standards, SLAs, and performance metrics
• Oversee inbound shipment management and warehouse workflow consistency
• Coordinate warehouse-to-warehouse cross-border logistics for timely delivery

Safety & Compliance

• Implement and enforce OSHA safety standards and procedures
• Conduct routine safety drills and compliance checks
• Maintain accurate operational and compliance documentation

Performance & Continuous Improvement

• Analyze operational data and drive process improvements
• Develop and monitor quality assurance procedures
• Conduct daily control meetings and team performance reviews
• Optimize collection models, logistics processes, and resource planning

Fleet & Resource Management

• Supervise regional fleet operations including task allocation and vehicle utilization
• Manage in-house and outsourced vehicle resources for optimal deployment
• Monitor cost efficiency across transportation operations

Talent & Partner Management

• Recruit, onboard, and manage qualified DSP partners
• Design and deliver training programs to improve service quality
• Coordinate with internal departments and external partners

Qualifications

Education

• Bachelor’s degree or equivalent experience

Experience

• Minimum 1 year of last-mile or 3PL warehouse/logistics experience
• Sorting center or inbound management experience preferred
• Experience with loop cross-belt sorter systems strongly preferred
• Background with companies such as YunExpress or similar is a plus

Skills

• Strong leadership, analytical, and decision-making abilities
• Ability to thrive in a fast-paced, high-volume environment
• Excellent organizational and problem-solving skills

Language

• Fluent in English and Mandarin (required)
• Must frequently communicate with China-based teams

Compensation & Benefits

Salary

• Base Salary: $60,000 – $100,000 DOE
• Bonus eligible

Benefits

• PTO: 7 days
• Sick Leave: 5 days
• Paid Holidays: 6 days
• 401(k): 100% match up to 2% (after 3 months)
• Medical: 50% employer-paid (after 3 months)
• Dental & Vision: 100% employer-paid (after 3 months)
• STD/LTD: 100% employer-paid (after 3 months)
• Visa sponsorship available for qualified candidates