Information Technology And Management Jobs in Ringgold, GA
128 positions found
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED?????
- Sales, Collections or Customer Service experience???
- Bilingual - Spanish???
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
- Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
- Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
- Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
- Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
- Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
- High School Diploma or GED?????
- Sales, Collections or Customer Service experience???
- Bilingual - Spanish???
- Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Paid time off (15 days’ vacation per year, prorated based on start date)
- Paid sick leave as determined by state or local ordinance (prorated based on start date)
- 11 Paid holidays (4 floating holidays, prorated based on start date)
- Paid volunteer time (3 days per year, prorated based on start date)
Role Overview:
We believe in quality ingredients – and not just for our food. Our most valuable ingredient – the heart of our business – is you.
Sodexo is seeking a well rounded operations enthusiast to join the team as a Patient Services Manager 2 at Erlanger Main Hospital located in Chattanooga, TN. Erlanger is a 800 bed academic medical center with over $5M in retail sales operating both "At Your Request" and "Expressly For You" Patient Dining programs.
What You'll Do:
- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;
- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;
- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;
- perform tray assessments to ensure food quality and presentation and tray accuracy;
- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or
- perform management functions that include direct supervision of hourly associates including employee development.
What We Offer:
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;
- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;
- knowledge of nutrition and specialized diets;
- experience with oversight of diet offices; and/or
- strong management skills, preferably in healthcare.
Who We Are:
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Panda Express is searching for experienced leaders to join our store management team. Panda is 100% committed to the professional and personal development of our family of associates. That's why we offer paid Store Management Leadership Training, mentorship, and support from our Panda community that cares about your success.
What You'll Do As An Assistant Manager:
You are in charge of assisting the operation of a single store. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest experiences. It's up to you to make your store a success. Don't worry! In order to prepare you for success, we will provide a 3 or more weeks of store leadership training program.
How We Reward You:
- Free meals while working at Panda
- Generous compensation package with bonus opportunities
- Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
- Pre-Tax Dependent Care Flexible Spending Account
- 401K with company match
- Paid time off, paid holidays, bereavement/funeral leave and Leave Share Program
- Discounts at theme parks, gym memberships, and much more
- Opportunity to give back to your community
- Hands-on paid training to prepare you for success
- On-Going Career & Leadership Development
- Opportunities for growth into management positions
- Continuous education assistance and scholarships
- Lucrative associate referral bonus
- Income protection including Disability, Life, and AD&D insurance
- Pre-Tax Dependent Care Flexible Spending Account
- Please refer to
for details.
Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Desired Skills & Experience:
- High school diploma required
- Flexibility to work in a store within a 50-mile radius
- Able to work a flexible schedule, including weekends
- Food Safety: Serve Safe certified
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,800 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.
You're wanted here:
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job DetailsThe Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
Duties and Essential Job Functions:- Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
- Open and close the store a minimum of two days per week.
- Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
- Assist with management of the store in the Store Manager's absence.
- Effective interpersonal, written and oral communication skills.
- Ability to solve problems and deal with a variety of situations.
- Good organization skills with attention to detail.
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions and generate reports.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to drive own vehicle to the bank to deposit money.
- High school diploma or equivalent strongly preferred.
- One year of experience in a retail environment and six months supervisory experience preferred.
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.
Stating at $14.00 an hour plus eligible for BONUS Working at Weigel's is more than a job. We are in the people business. We make a difference in our communities. We invest in your future.
What we offer:
- Flexible schedules, both full time and part time - 1st, 2nd and 3rd shifts
- Competitive pay and benefits
- On Demand pay - work today and access up to 50% of your pay on the same day *Must have one successful deposit before participation.
- Leadership opportunities
Apply NOW! Tired of the doing the same old thing at work? Come join us for a unique opportunity to serve your community in a clean, state of the art facility with lots of fun and flexibility and many different and exciting things to do.
Requirements:
Additional Responsibilities:
- Assists management team in training, developing and directing the team members; maintaining sales records; controlling the flow and distribution of merchandise and supplies; and providing for the safety and security of the team members.
- Assists in achieving sales and labor goals; assists in maximizing sales.
- Proficient in both opening and closing store procedures, daily banking, cash handling and loss prevention procedures; responsible for balancing, verifying, and maintaining store funds and keeping cash tills low. Auditing daily paperwork.
- Complying with all guest service and merchandising procedures; effectively using reorder guides to maintain proper stock levels and ensure accurate and timely ordering of products.
- Maintain a valid driver's license and reliable transportation in order to complete store banking procedures as needed.
- Reflecting Weigel's image by interacting in a professional manner with guests, associates, peers, vendors and home office personnel. Maintaining a positive and productive atmosphere; motivating staff.
- Receiving and processing deliveries in accordance with company standards and safeguards.
- Ensures that all safety standards are being met.
- Responsible and accountable for the facility as pertaining to its overall physical image, maintenance, equipment, inventory and cash and cash equivalencies.
- Performing related duties as assigned by supervisor
- REQUIRED High School Diploma or equivalent.
- PREFERRED - Prior Retail Experience.
- Be at least 18 years or older.
- Work a flexible schedule of day/night shift, weekends, and holidays.
- Maintain regular and predictable attendance. Follows all schedules and personnel scheduling policies/procedures.
- Ability to read and write English, solve practical problems, & basic math skills.
- Ability to work with customers; properly respond to inquiries or complaints; & communicate complaints, operational issues, etc. to management in a timely manner.
- Follow written and verbal instructions; able to count money and make change accurately.
- Good organizational skills, ability to stay focused, & professional phone etiquette.
- Ability to work as part of a team and interact with different levels such as hourly team members, customers, vendors, and corporate representatives.
- Must pass a background screen and drug test
Additional Requirements:
- REQUIRED High school diploma or equivalent.
- Ability to work with guests; properly respond to inquiries or complaints; communicate complaints, requests, operational issues, etc. in a professional, effective and timely manner.
- Ability to work with other store associates as a team.
- Basic computer skills ability to utilize Microsoft windows environment to perform clock in and out procedures and company paperwork.
- Excellent interpersonal, written and verbal communication skills. Ability to read and write English; solve practical problems; basic math skills.
- Follow written & verbal instructions; able to make change accurately.
- Strong organizational and time management skills; ability to stay focused; professional phone etiquette.
- PREFFERED Prior retail experience.
- Walking; standing for long periods of time; work varied hours, nights, weekends and holidays; work in outside weather conditions and extreme cold.
- Ability to safely use any and all cleaning materials necessary for proper store cleaning; able to operate and use all of the equipment necessary to run the store.
- Regularly lift and / or move up to 50 pounds and lift up to 3' high without another person's assistance. Able to climb ladders and maintain balance.
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.
Core Responsibilities
- Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
- Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found.
- Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return.
- Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
- Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
- Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
- Readily adjusts and adapts to store management priorities and direction always demonstrating professionalism and integrity.
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees At All Levels Are Expected To:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Communication, Customer-Focused, Professional Integrity, Resilience, Self Motivation, Teamwork, Workplace Organization
Compensation
Base Pay: $15.00
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Education
High School Diploma / GED (Required)
Certifications (if applicable)
Relevant Work Experience
0-2 Years
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
NICU APP
StartDate: ASAP Pay Rate: $ - $
A growing neonatal physician group in Chattanooga, Tennessee is seeking a NICU Nurse Practitioner or Physician Assistant to join its established Level III neonatal team.
Located in a scenic riverfront community, this role offers exceptional work-life balance, flexible scheduling, and a close-knit, highly supportive neonatal team.
Why this stands out
- $62/hour × 24-hour shifts
- Only 5 shifts per month = full benefits
- Self-scheduling with flexible swaps
- Level III NICU – 22-bed unit
- 1 APP on service at a time
- Work alongside Neonatologists + experienced APP team
What you’ll do
- Provide neonatal care in a Level III NICU setting
- Collaborate with Neonatologists and APP team on patient management
- Participate in flexible 24-hour in-house coverage schedule
- Support high-quality neonatal care in a collaborative environment
What we’re looking for
- Nurse Practitioner or Physician Assistant
- NICU experience preferred
- Open to strong new grads with NICU background
- RN NICU background considered
- DEA required
- Team-oriented mindset and strong communication skills
Live Where Others Vacation
- Scenic mountain and riverfront community in Chattanooga
- Affordable cost of living
- Outdoor paradise: hiking, biking, boating, parks
- Family-friendly community with excellent schools
- Easy access to major airports and metro areas
Facility Location
Job Benefits
About the Company
At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
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AMN Healthcare is a digitally enabled workforce solutions partner focused on solving the biggest challenges affecting healthcare organizations today. We offer a single-partner approach to optimize labor sources, increase operating margins, and provide technologies to expand the reach of care.
Southern Roofing and Renovations is a proud member of the Legacy Restorations family of companies. Southern Roofing and Renovations began as a modest four-person garage venture. Today, we operate across eight states in 24 markets, yet we've retained the heart and soul of a small-town business, deeply valuing each team member. We've built the organization from the ground up through relationship-building, hustle, and trust. It's our mission to provide the highest quality of roofing installations and remodeling for residential and commercial properties using the latest technology. At Southern Roofing, we celebrate achievements and milestones in style. We enjoy vibrant team outings, friendly competitions, and spontaneous moments of laughter that break the monotony. We firmly believe that a strong work-life balance enhances productivity and overall well-being.
Position: Sales Representative
Job Description: In the role of Outside Sales Representative at Southern, you are at the forefront of building customer relationships that are built to last. Your primary focus is on personalized customer interactions, with a strong emphasis on door-to-door prospecting and self generation of leads. You will also be negotiating prices and overseeing project execution.
Key Responsibilities:Excel in door-to-door sales, actively generating leads and establishing client connections.
Leverage our comprehensive training to refine your sales tactics and strategies.
Communicate effectively with potential clients, offering tailored solutions to their needs.
Interact directly with customers and resolve potential issues, questions and complaints in a professional and collaborative manner.
Conduct thorough roof inspections and provide expert recommendations.
Manage entire project lifecycles, from cost estimation to successful completion.
Efficiently coordinate schedules and resources to meet project goals.
Ideal Candidate:Self-motivates with a passion for outdoor, on-the-ground sales work.
Able and willing to set up a ladder and climb on the roof.
Reliable, dependable, diligent and highly organized with good time management skills.
Demonstrative of strong business practices and judgment.
Seeking a full-time, flexible position that promises both personal and professional growth.
***Bilingual English/Spanish is a plus
Requirements:A valid driver's license and their own reliable vehicle that they would be using daily for the position.
Basic math and computer skills.
Willingness to undergo and pass a background check and Motor Vehicle Record (MVR) check.
Benefits & Perks:A flexible work schedule and initial comprehensive training
Competitive health benefits starting at $200. Medical, Dental, Vision, 401K with a company match.
Career advancement opportunities in a rapidly growing company.
High earning potential due to uncapped commissions.
Engaging sales contests and company trips.
Continuous learning opportunities and community involvement.
A supportive and inclusive team environment.
$70,000 - $150,000 a year
Our sales rep receive a $45K salary plus uncapped commissions. Our reps with no industry experience tend to see compensation growth similar to this:
1st year: $70 - 100K
2nd year: $90-130K
3rd Year: $150K+
Southern offers an uncapped commission structure and there is no restriction on how much you can make.
Join Southern Roofing and Renovations and harness your potential in a dynamic and rewarding career. Apply today!
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.
Our culture: We believe our employees are our most important asset — we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.
Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.
At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.
PRINCIPAL RESPONSIBILITIES AND DUTIES
CLINIC OPERATIONS:
- Manages the operations of the clinic, including costs, processes, staffing, and quality standards.
- Provides leadership, coaching, and development plans for all direct reports.
- Partners with internal Human Resources, Quality, and Technical Services departments.
- Collaborates with or functions as the Home Therapies Program Manager to oversee the facility’s Home Therapies Program.
- Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
- Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.
- Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
- Responsible for all required network reporting and on-site state or federal surveys.
PATIENT CARE:
- Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
- Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.
- Acts as a resource for the patient and family to address concerns and questions.
- Accountable for timely completion of patient care assessments and care plans.
- Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.
- Plans, coordinates, and validates patient eligibility for treatment.
- Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.
STAFF:
- Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.
- Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.
- Provides support for all clinical staff members at regular intervals and encourages professional growth.
- Maintains current knowledge regarding company benefits, policies, procedures, and processes.
- Completes employee evaluations and establishes annual goals.
- Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
- Manages staff scheduling and payroll.
PHYSICIANS:
- Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
- Responsible for strong physician relationships and ensures regular and effective communication.
- Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.
EDUCATION AND REQUIRED CREDENTIALS:
- Bachelor’s Degree or an equivalent combination of education and experience.
- Graduate of an accredited School of Nursing (RN).
- Current appropriate state licensure.
EXPERIENCE AND SKILLS:
- Required:
- 6+ years business operations experience in a healthcare facility.
- 12 months experience in clinical nursing.
- 6 months chronic or acute dialysis nursing experience.
- Successfully pass the Ishihara Color Blind Test.
- Preferred but not required:
- 3+ years supervisory or project/program management experience.
- Med/surg or ICU/CCU experience.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians
- Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.
- The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
- May be exposed to infectious and contagious diseases/materials.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans