Information Technology And Management Jobs in Mo
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Please note that this role is primarily remote with some onsite time.
POSITION SUMMARY:
The Enterprise Agility Coach will be responsible for training, coaching, and mentoring at the Portfolio and Program levels for scaling Agile. In this capacity, the EAC will partner with the EPMO leader to develop best practices for guiding the Information Technology Group and Business Leadership towards their transformation to business agility.
Will need a broad, solid understanding of, and provides expertise in, the areas of:
Lean Thinking
Scaling Agile principles and practices
Systems Thinking
Organizational Design for Agile
Organizational Change Management
Lean Budgeting
Agile Portfolio/Program Management
Working in partnership with the EPMO leader and other leaders to support the shift from a project-centric to a product-oriented operating model
Serves as a role model and change champion for applying Lean & Agile principles and practices.
Will leverage a variety of coaching, mentoring, and training styles to drive Agile adoption throughout the organization and assist with the realization of organizational transformation success metrics.
PRIMARY RESPONSIBILITIES:
Working with organizational structures and culture to develop leaders, build formidable team culture, and grow technical practices to promote agility.
Leverage various coaching styles to create high performing Agile Program and Portfolio Teams
Advise on Agile Transformation at the Program and Portfolio Levels
Provide training on foundational Agile and Scaling Agile principles and practices to ITG and Business Leaders
Coach Program and Portfolio teams in adoption, reinforcement, and continuous improvement of Agile and Scaling Agile practices. Note: While this will follow core SAFe practices, the ideal coach will bring a well-rounded, holistic approach to fostering and championing agility across the organization.
Provide role-based training to the following, yet not limited to:
- Lean Portfolio Managers and Teams
- Agile Portfolio and Program Managers
- Product Owners
- Epic Owners
- Scrum Masters
- Release Train Engineers
Provide Strategic Guidance in Program and Portfolio formation, operation, and in overcoming organizational impediments.
Coach Value Stream Mapping and Agile Release Train Identification.
Coach Agile Release Train formation, launch and execution.
Establish and empower Communities of Practice.
Coach, mentor, and train leadership in creating a culture of continuous learning and improvement.
Partner with and manage Team Coaches
Create Agile training, workshop materials, and job aids.
Assess Program and Portfolio maturation and provide feedback to teams on progress.
ESSENTIAL SKILLS:
Must be a Servant Leader with a high degree of emotional intelligence
Demonstrated servant and influential leadership
Ability to work as a team and effectively work to reduce silos will be critical to the success of this position
Excellent communication and people skills to collaborate effectively with leaders, teams, and third-party vendors
Strong negotiation skills and ability to build common ground
Strong organization and time management skills
Strong conflict resolution skills
Strong presentation, training, and facilitation skills
Change agent not afraid to challenge the status quo with proven record of driving change through an organization at scale
Skilled at crafting thought-provoking questions to reinforce team learning
Good listening skills, openly give, and receive honest feedback
TECHNICAL SKILLS:
5+ years of experience coaching Agile teams in various methodologies (i.e., Scrum, Kanban, XP, etc.)
3+ years of experience coaching Agile transformations at scale in large organizations while working with Program and Portfolio teams.
BA/BS or equivalent experience
Preferred Coaching Certifications:
Agile Team Facilitator (ICP-ATF)
Agile Coach (ICP-ACC)
Preferred Agile Certifications:
SAFe Program Consultant (SPC)
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
Experience in creating and delivering Agile training content, workshop materials, and job aids at the Program and Portfolio levels.
Experience in Agile and Scaling Agile transformations with proven history successfully maturing Program and Portfolio teams to independence.
Solid knowledge and experience in applying Lean Thinking, Systems Thinking and Change Management principles and practices.
Experience with multiple agile tools and leveraging them to run Agile and Scaling Agile initiatives. (e.g., Jira, TargetProcess, etc.)
We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Equal Employment Opportunity is The Law
This Organization Participates in E-Verify
The role involves working to develop and deploy complex systems, managing the implementation process, and ensuring that all systems are running smoothly.
The Information Technology Systems Engineer
- will also be responsible for troubleshooting and resolving escalated technical issues.◦ Education ▪ Preferred: Master's degree in computer science, information technology, or a related field.
◦ Experience ▪ Required: At least 10 years of experience in IT systems engineering, with a focus on implementation engineering.
Proven track record of engineering, Designing, Leading complex innovative IT projects, Managing large teams and multiple projects OR Master's degree in computer science, information technology, or a related field.
◦ Skills ▪ Experience managing high level client relationships and escalations ▪ Assists in the development of short, medium, and long term plans to achieve strategic objectives ▪ Regularly interacts across functional areas and with senior managers and executives to ensure objectives are met.
▪ Industry expertise and broad company knowledge ▪ Successful track record in information systems implementation ▪ Leading contributor individually and as a team member ▪ Mentors peers and fosters development among junior team members ◦ Licensure/Certification/Registration ▪ Preferred: Project Management Professional Certification or equivalent
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.
Tapestry Solutions, a part of Boeing Global Services BGS, is seeking a Software Engineer in Hazelwood, MO for the Department of Navy Tomahawk Land-Attack Missile program. The Tomahawk program is expanding to include additional US and foreign customers and will remain relevant for many more years. This position is essential for helping Tapestry Solutions and our customers navigate this expansion.
Position Responsibilities:
- Plan, design, create and maintain relational databases
- Write scripts and instructions on how to migrate data during software upgrades and be able to support customers and co-contractors with implementation
- Design and implement database backups and recovery programs
- Implement and maintain database security
- Produce documentation about database changes, deliverable to customers and co-contractors
- Handles user inquiries, troubleshoot technical issues and user feedback analysis
- Implement current and emerging technologies, tools, frameworks and changes in regulations relevant to software development
- Execute and document software research and development projects
Basic Qualifications (Required Skills/Experience):
- Active U.S. Secret Clearance with the ability to obtain TS/SCI
- 3+ year of experience with VB.NET or C#.NET (including .NET Framework)
- 2+ years of experience with Bash, CMD, PowerShell, or other scripting language
- 1+ years of experience with SQL or another relational database
- 2+ years of database administration experience
- 1+ years experience with MSSQL or Transact-SQL
Preferred Qualifications (Desired Skills/Experience):
- Bachelor's Degree in Computer Science
- CompTIA Security+ Certification or higher
- Unit testing frameworks like xUnit, nUnit, or MSTest
- Windows Environment (Windows 10/11, Windows Server)
- 1+ years experience with Windows Desktop Development
- Project Management Tools (Azure DevOps, Jira, etc.)
- Azure DevOps Pipelines or other CI/CD tools
- Microservices or RESTful APIs
- Containerized Software and Databases
- Agile
- Strong mathematical analysis skills or STEM degree
- C++
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary base pay range $105,000 - $140,000.00
Applications for this position will be accepted until Apr. 04, 2026
Export Control Requirements:
This is not an Export Control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.
Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking a Software Engineering Manager in Hazelwood, MO to join our Mission Planning team. The position is pivotal to the success of the Tomahawk Cruise Missile program as the team continues to grow. This position will oversee the program’s P&L as well as 15+ software engineers tasked with maintaining and transforming the Tomahawk Planning System. This position is ideal for someone motivated by a role that will help the U.S. and its allies advance their mission planning capabilities.
Position Responsibilities:
- Create and communicate a compelling vision for the team, inspiring others to achieve shared goals
- Apply strategic thinking skills, enabling the development and execution of long-term plans that align with organizational objectives
- Foster a culture of continuous learning and professional development, empowering team members to reach their full potential
- Execute sound judgment and decision-making capabilities, balancing data-driven insights with intuition to guide the team effectively
- Build strong relationships across departments, leveraging influence to drive collaboration and achieve common objectives
- Lead teams through change with resilience and adaptability, ensuring smooth transitions and maintaining high levels of engagement
- Set clear performance expectations and provides constructive feedback, driving accountability and high performance within the team
- Deliver results, utilizing metrics and KPIs to measure success and drive continuous improvement
- Responsible for program’s cost, schedule and performance as well as oversee the CDRL preparation and submission
- Meets or exceeds goals for productivity, quality and customer satisfaction
- Coaches, counsels, mentors and provides developmental opportunities and job assignments to enhance employee satisfaction and performance while expanding capabilities
Basic Qualifications (Required Skills/Experience):
- Active US Secret Clearance with the ability to obtain a Top-Secret Clearance
- 5+ years of experience with Agile software development methodologies
- 3+ years of experience formally managing software engineers
- Excellent oral and written communication skills
Preferred Qualifications (Desired Skills/Experience):
- 1+ years of domain experience with software engineering for government applications
- 1+ years of experience as a Program Manager
- 3+ years of experience developing and presenting recommendations to leadership
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary base pay range $140,000 - $172,000
Applications for this position will be accepted until Mar. 28, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide.
As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter.
Tapestry Solutions, a part of Boeing Global Services (BGS), is seeking a Software Engineering Manager in Hazelwood, MO to join our Mission Planning team. The position is pivotal to the success of the Tomahawk Cruise Missile program as the team continues to grow. This position will oversee the program’s P&L as well as 15+ software engineers tasked with maintaining and transforming the Tomahawk Planning System. This position is ideal for someone motivated by a role that will help the U.S. and its allies advance their mission planning capabilities.
Position Responsibilities:
- Create and communicate a compelling vision for the team, inspiring others to achieve shared goals
- Apply strategic thinking skills, enabling the development and execution of long-term plans that align with organizational objectives
- Foster a culture of continuous learning and professional development, empowering team members to reach their full potential
- Execute sound judgment and decision-making capabilities, balancing data-driven insights with intuition to guide the team effectively
- Build strong relationships across departments, leveraging influence to drive collaboration and achieve common objectives
- Lead teams through change with resilience and adaptability, ensuring smooth transitions and maintaining high levels of engagement
- Set clear performance expectations and provides constructive feedback, driving accountability and high performance within the team
- Deliver results, utilizing metrics and KPIs to measure success and drive continuous improvement
- Responsible for program’s cost, schedule and performance as well as oversee the CDRL preparation and submission
- Meets or exceeds goals for productivity, quality and customer satisfaction
- Coaches, counsels, mentors and provides developmental opportunities and job assignments to enhance employee satisfaction and performance while expanding capabilities
Basic Qualifications (Required Skills/Experience):
- Active US Secret Clearance with the ability to obtain a Top-Secret Clearance
- 5+ years of experience with Agile software development methodologies
- 3+ years of experience formally managing software engineers
- Excellent oral and written communication skills
Preferred Qualifications (Desired Skills/Experience):
- 1+ years of domain experience with software engineering for government applications
- 1+ years of experience as a Program Manager
- 3+ years of experience developing and presenting recommendations to leadership
Drug Free Workplace:
We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary base pay range $140,000 - $172,000
Applications for this position will be accepted until Mar. 28, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Duration: 6 months
Location: Berkeley, MO (Hybrid-2-3 days and or remote)
Successful completion of training is a contingency for this assignment - OJT or formal classroom training.
Regular and predictable attendance is required.
Job Description
The Company is looking for a highly experienced and detail-oriented Senior SAP Functional Analyst/Lead focusing on SAP Production Planning (PP) to join the team in Seattle, WA; Dallas, TX; Long Beach, CA; Miami, FL; North Charleston, SC; Berkeley, MO; or Hazelwood, MO.
The Functional Analyst/Lead will have in-depth knowledge and hands-on experience with SAP Production Planning (PP) modules. This position will focus on implementation and support of SAP projects and Products. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement SAP projects.
Position Responsibilities:
- Conducts Workshops and contributes towards process solutioning
- Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs) (vendor consultants) on current processes and proposing solutions to enhance current systems for projects and products
- Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
- Creates and updates associated documentation including BPDs, Process Flows, Key decision documents (KDDs), configuration design documents(CDD), Functional Design Specs (FDS), and WRICEF objects.
- Translates functional specifications into application design documents, coordinates with the development team, tests new functionality or Enhancements, prepares test plans and test scripts, and performs unit tests and integration tests
- Propose and recommend SAP standardized best practices and solutions as per clean core guidelines.
- Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
- Works with the usage of the SAP Solution Manager, Signavio
- Handles and leads the development of objects independently in collaboration with the team
- Works with the SAP project systems
- Understands the SAP Activate methodology and Agile (SAFe) development methods
- Contributes to the overall project management plan using SAP activate methodology
- Works with SAP S/4 Hana and FIORI
Basic Qualifications (Required Skills/Experience):
- 12+ years of experience with SAP PP consulting
- 4+ years of experience in S/4HANA Production Planning
- Experience with SAP S/4 HANA PP, QM
- Experience with 2 E2E full life cycle implementation in SAP S/4 HANA
- Experience with SAP Production Planning in a large and complex business environment
- Experience working with Interfaces
- Experience with SAP module specifics including user exits, batch jobs and standard SAP reports
Preferred Qualifications (Desired Skills/Experience):
- Experience with SAP Production planning including material master, MRP Types and lot sizing procedures, back flush, range of coverage, scrap and FIORI applications, MRP areas, MRP views, forecasting, planning strategies, demand management, BOMS, item categories, center-control keys, capacity levelling and evaluations, routing and advanced routing, strategy groups, usage of stock requirements, S&OP, Flexible planning, and SAP PP configurations
- Experience in the Aerospace and Defense industry
- Experience with special planning procedures
- Experience with discrete and repetitive manufacturing
- Experience with central function activities ECM/OCM/Batch
- Experience in cross functional integration with sales(SAP SD), procurement(SAP MM),warehouse (SAP EWM), costing(SAP FICO), quality(SAP QM)
- Experience with WBS
- Experience with S4 Hana PPDS, DDMRP,
- Experience with SAP Quality Management
- Experience with IBP or other planning tool is a plus.
- SAP certifications in SAP S/4 PP, QM, MM is a plus
- Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Education / Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).
Job Title: Scrum Master
Location: Kansas City (Onsite)
Requirements and skills
• Certification as a Scrum Master (e.g., Certified Scrum Master® (CSM), Professional Scrum Master (PSM)) is required.
• Familiarity with other Agile frameworks and methodologies, such as Kanban, Lean, or XP, is beneficial.
• Experience with SAFe (Scaled Agile Framework) and certification is a Plus.
• Experience in a scrum master role
• Familiarity with software development
• Solid understanding of Agile principles and Scrum framework.
• Proven experience working as a Scrum Master in Agile software development environments.
• Strong facilitation and conflict resolution skills.
• Excellent communication and interpersonal skills, with the ability to build relationships and influence team members and stakeholders.
• Ability to coach and mentor individuals and teams, fostering self-organization and continuous improvement.
• Knowledge of Agile metrics, tools, and techniques for tracking and reporting project progress.
• Experience with Agile project management tools (e.g., MS DevOps, Jira, Trello) and proficiency in using them for backlog management and sprint tracking.
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks (Crystal, XP etc.)
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills
Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.
About the Role
As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.
Responsibilities
- Help Desk Support:
- Respond promptly to incoming technical support requests via phone, email, or ticketing system.
- Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
- Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
- End-User Assistance:
- Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
- Educate users on basic IT concepts and best practices to prevent recurring issues.
- Ensure a positive customer experience by providing empathetic and courteous service.
- Software and Application Support:
- Install, update, and configure software applications and operating systems for end-users.
- Troubleshoot software-related issues, including application errors and compatibility problems.
- Collaborate with other teams for advanced software support and escalation.
- Hardware Support:
- Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
- Coordinate hardware repairs and replacements when necessary.
- Maintain an accurate inventory of hardware assets.
- Network Support:
- Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
- Escalate complex network issues to the appropriate team for resolution.
- Documentation and Knowledge Sharing:
- Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
- Document common issues and resolutions to expedite future problem-solving.
- User Training:
- Conduct user training sessions on IT tools, security awareness, and best practices.
- Provide guidance on password management and security protocols.
- IT Policy Adherence:
- Ensure end-users adhere to IT policies and security protocols.
- Report any potential security breaches or policy violations promptly.
- Continuous Improvement:
- Participate in team meetings and share insights for improving the Help Desk support process.
- Stay updated on the latest IT trends and technologies through training and self-study.
Qualifications
- Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
- Proven experience in technical support, particularly in a Help Desk environment.
- Strong knowledge of Windows operating systems.
- Familiarity with common software applications, productivity tools, and collaboration platforms.
- Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
- Exceptional communication and customer service skills.
- IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
- Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.
Covenant Technology Partners is a US based Microsoft Partner, management and technology consulting and Managed Services firm specializing in helping our clients through innovative use of Microsoft technologies. Our team members grow in an energetic, team-oriented and entrepreneurial-minded firm with challenging consulting projects and Managed Services engagements. Covenant attracts highly qualified and diverse professionals nationwide with the right combination of business, technical and creative skills. Our consultants are motivated to make a personal impact on both the growth and success of the firm and their personal careers.
The Data & Analytics / Microsoft 365 Intern is a full-time, 12-week summer internship beginning in May and is structured as a dual-track experience. The intern’s time will be intentionally divided between:
- Managed Services, supporting operational Microsoft environments
- Data & AI Consulting, contributing to data analytics and applied AI initiatives
The program is designed to provide exposure to the full solution lifecycle—from operational support to solution delivery—while developing professional consulting skills, technical fundamentals, and business acumen.
The role emphasizes professional consulting skills, technical fundamentals, documentation, and continuous learning aligned with Covenant Technology Partners’ standards.
The work location for this role is flexible, but candidates based in St. Louis or near St. Louis may be better positioned for periodic in-person engagement.
Responsibilities:
Managed Services Rotation (Operational Experience)
- Assist with ticket triage and support workflows under supervision
- Support Microsoft 365 administration and governance activities (Teams, SharePoint, OneDrive, Exchange, Entra ID)
- Update runbooks and standard operating procedures
- Observe and document SLA, escalation, and operational processes
- Contribute to process improvement initiatives
Data & AI Consulting Rotation (Solution Delivery Experience)
- Assist with data preparation, basic data modeling, and reporting tasks
- Support Power BI, automation, or analytics solution development
- Contribute to applied AI or proof-of-concept initiatives under guidance
- Develop professional documentation including solution notes, diagrams, and handoff materials
Professional Development
- Engage in structured AI and Microsoft learning (2–3 hours per week)
- Participate in mentor and manager check-ins
- Attend internal enablement sessions and practice meetings
- Deliver a final capstone presentation summarizing contributions, learning outcomes, and improvement recommendations
Qualifications:
Education, License or Certification:
- Currently pursuing a Bachelor’s or a Master’s degree in Information Systems, Computer Science, Data Analytics, Business Analytics or related field
Experience:
- Foundational understanding of data concepts (tables, joins, relational structures)
- Exposure to SQL, reporting tools (e.g., Power BI), Microsoft 365, or Azure is a plus
- Strong written and verbal communication skills
- Demonstrated interest in both technology operations and data-driven solution delivery
We foster diversity, in part, by imposing a strict policy of non-discrimination. Employment decisions are made without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, age, religion, disability, veteran or military status, genetic information or other status protected by the law.
We value the unique skills and experiences that veterans and separated service members bring to our workforce. While serving our country you have gained skills such as leadership, flexibility, and agility, which will help to make you successful here. We are dedicated to supporting military families and ensuring that we provide a welcoming environment for our country’s heroes. We hope you consider joining the Covenant family.
Covenant is committed to the full inclusion of all qualified individuals. As part of this commitment, Covenant will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
Job Title: Sr. Backend Developer
Location: Kansas City, MO (Hybrid)
Duration: 6 month Contract to Hire
Job Description
• Provides technical expertise to design, develop and maintain software applications and products that support business applications.
• In addition, provides lead role for day-to-day functional tasks in the team, developer support and maintaining the development environment.
• Uses tools, languages, coding standards and best practices to develop new product features and maintain year over year product functionality and enhancements.
• Works closely with the QA, UX and other related teams to ensure consistent understanding of requirements and approach.
• In addition, assists in planning and implementation of a strategic direction for the product.
• Designs, develops and maintains complex software components
• Creates and maintains documentation of design approaches
• Creates and maintains documentation on internal architecture of the system. Leads architectural changes in the system.
• Identifies product design features to support scalability, usability and better performance.
• Assists and drives technical design and code reviews for all new enhancements and maintenance work delivered by the development team.
• Understands complex business and functional requirements and produces technical specifications and product requirements.
• Establishes best practices in coding and development within the team. Ensures consistency of the use of best practices within the team.
• Designs and develops reusable code components. Positively and proactively leads and influences the team.
• Provides advice and guidance to associate, senior and software engineer roles in the effective use of coding principles and best practices. Develops reusable code components.
• Creates, maintains and executes unit test and alpha test plans
• Maintains development environment and creates build.
• Maintains and improves current knowledge on the latest technologies relevant to the role regarding algorithms, language, design methodology, third-party development tools, application platforms, hardware compatibility and operating systems.
• Mentors and coaches other team members on the latest technological advances within the current technology used. Leads by example.
Required Skills:
• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
Technical Stack
Angular 13+
.NET 5+
Azure Services
Azure App Service
Azure Storage
Azure Logi Apps
Azure Containers
Azure Functions