Information Technology And Management Jobs in Euless, TX

591 positions found — Page 4

Operations Strategic - Analyst
Salary not disclosed
Irving, TX 4 days ago
Job title: AWM - Operations Strategic - Analyst

Location: Irving TX, 75062

Duration: 6 Months ( Possible extension)

Description:



  • Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.

Essential Duties And Responsibilities:


  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • Facilitate payment function, answer client queries on accounts, portfolios and records
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Guide callers through troubleshooting, navigating the company website or using the products or services
  • Collaborate with other client services professionals and financial advisors to improve client experience
  • Willingness to cross train in other operational functions beyond day-to-day assignment
  • Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  • Process team specific tasks as requested by the business.
  • Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  • Interface with teams and businesses resolve on-going issues and answer specific policy questions
  • Provide support and work on special projects as requested

Qualification:


  • Bachelor's degree
  • 1-3 years of prior work experience in a relevant field.
  • Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  • Highly organized with exceptional attention to detail and follow-through
  • Strong ability to manage multiple projects with competing deadlines
  • Proven analytical skills and problem solving ability
  • Team player with positive attitude and strong work ethic
  • Ability to work collaboratively with all levels of the organization
  • Flexible and able to work well under pressure in a team environment
  • Strong communication skills (written and verbal)
  • Great active listening skills
  • Exceptional interpersonal and rapport building skills
  • Ability to work in a fast-paced environment
  • Strong interest in client service/operations
  • Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  • Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  • Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
Not Specified
Senior User Experience Designer
✦ New
Salary not disclosed
Irving, TX 1 day ago

Job Description


Our client is seeking for an Senior User Experience Designer to join their team. As a Senior UX Designer, you create intuitive, engaging digital experiences that enhance how customers shop and interact with our products. You partner closely with product managers, engineers, researchers, and fellow designers to deliver innovative retail solutions that balance business goals with user needs. Your work influences complex store environments, where clarity, reliability, and consistency directly impact customer experience and store operations.


Key Responsibilities and Duties:

  • Advocate for the user at every stage of the product lifecycle, ensuring solutions solve real customer problems
  • Design end-to-end experiences from flows and wireframes to high-fidelity prototypes that are clear, usable, and visually engaging
  • Partner with product managers to strategically solve complex challenges and prioritize features that have the biggest customer impact
  • Collaborate cross-functionally with engineering and research teams to translate concepts into production-ready designs
  • Contribute to a consistent visual and interaction design language across products and channels
  • Plan and participate in user testing sessions, turning insights into actionable design improvements
  • Lead or participate in design workshops to align teams, spark ideas, and refine solutions
  • Present and explain design decisions to stakeholders with clarity and confidence

Must have Specific Knowledge and Skills:

  • Expertise with modern design and prototyping tools
  • Experience designing enterprise or hardware-constrained digital systems
  • Strong understanding of responsive and system-based design principles
  • Ability to design scalable solutions that work across multiple contexts and devices
  • Experience collaborating closely with product and engineering in agile environments
  • Strong communication skills across written, visual, and verbal formats

Additional Skills and Other Requirements:

  • A portfolio that demonstrates system-level thinking and end-to-end design ownership
  • Case studies that show how designs scale, evolve, and ship to production
  • Ability to work autonomously while influencing outcomes through collaboration
  • Experience contributing to or extending design systems is a plus
  • Retail, payments, or compliance-heavy domain experience is beneficial but not required.


Education and Experience: Bachelors/4 Yr Degree

Years of Relevant work Experience: 5+Years

Certifications/Licenses: Degree will preferably be in HCI or Computer Science. Experience will be considered in lue of degree.


Salary/Rate: $65-$75/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.


About The Company

Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience.

For more than 28 years, PTP has operated as one of the top IT staffing and recruiting firms in the USA—built on trust, long-term partnerships, and technical excellence.

Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to:

Helping every client make the best hiring decisions possible

Matching professionals with the right IT jobs and career opportunities

As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate.

AI-Assisted Interview Experience (Pete & Gabi – Rebecca)

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools to support parts of the interview process. This includes our proprietary AI platform Pete & Gabi, which includes AI recruiter Rebecca.

These AI hiring tools help us:

  • Transcribe interviews
  • Summarize candidate responses
  • Generate job-related insights
  • Streamline communication and scheduling

Please note that:

The AI does NOT make hiring decisions; all decisions are made by our human recruiters, hiring managers, or client partners.

The AI does not evaluate facial expressions, emotions, or physical traits; it is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

When applying for certain tech jobs, you may participate in:

  • A technical interview
  • A coding challenge
  • A case study
  • A client-specific assessment

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate's profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate:

At PTP, every candidate has the right to:

Request a non-AI interview path

Ask how your data is being used

Request access to transcripts or interview recordings

Request deletion of your AI-recorded interview

Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience.

Our Commitment:

For more than 28 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We're committed to a hiring process that is:

  • Transparent
  • Compliant
  • Equitable
  • Powered by innovative technology that enhances—not replaces—human judgment

Welcome to the future of hiring at Peterson Technology Partners.

We're excited to learn more about you.

Equal Employment Opportunity:

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.

Not Specified
Specimen Processing - Specimen Technician
🏢 Spectraforce Technologies
Salary not disclosed
Irving, TX 4 days ago
Job Title:Specimen Processing - Specimen Technician

Duration: 3+ months

Location:Irving TX 75063


Shift/Time Zone:
Tu We Th Fr Sa

12 pm- 8:30 pm CST

JOB SUMMARY:

Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.

JOB REQUIREMENTS:


  • Sorting, and receiving specimens in the department.
  • Performs routine instrument maintenance on some equipment.
  • Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
  • Preparing reagents and or media in the department.
  • Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
  • Performs QA/QC duties as assigned.
  • Resolves pending lists.
  • Finds missing samples.
  • Decontaminates work areas.
  • Performs weekly radioactive wipe tests.
  • Maintains files for department records.
  • Changes gas cylinders.
  • Follows all PPE requirements and all safety regulations.
  • Uses the laboratory computer system as well as operates PCs.
  • Disposes of biohazardous material.
  • Completes training and competency checklists as appropriate.
  • This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.


Education: High school diploma or equivalent. Medical assistant training helpful. Math and science courses preferred.

Work Experience: None required

Special Requirements:

Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.

Must be able to retain information once learned.

Must interact with other coworkers, internal and external customers with courtesy and respect.
Not Specified
Lab Assistant
🏢 Spectraforce Technologies
Salary not disclosed
Irving, TX 4 days ago
title:Lab Assistant

location:
TX_IG_4770 REGENT BLVD, Irving TX 75063

duration: 3 months

Shift/Time Zone:

6:30 AM-2:30 PM (CST) Tuesday-Saturday


  • JOB SUMMARY:
  • Perform the daily activities as described below. Basic Purpose: Perform various routine laboratory functions in a precise and accurate fashion to assist the laboratory professional staff and to facilitate production.
  • JOB REQUIREMENTS:
  • Sorting, and receiving specimens in the department.
  • Performs routine instrument maintenance on some equipment.
  • Performs laboratory tasks of centrifuging specimens, printing extra labels, recording data (temperature charts) specimen storage and retrieval.
  • Preparing reagents and or media in the department.
  • Preparing specimens at workstations for testing. (Including building worklists, aliquoting specimens into sample cups, checking specimens for clots and fibrin, inoculation, slide preparation)
  • Performs QA/QC duties as assigned.
  • Resolves pending lists.
  • Finds missing samples.
  • Decontaminates work areas.
  • Performs weekly radioactive wipe tests.
  • Maintains files for department records.
  • Changes gas cylinders.
  • Follows all PPE requirements and all safety regulations.
  • Uses the laboratory computer system as well as operates PCs.
  • Disposes of biohazardous material.
  • Completes training and competency checklists as appropriate.
  • This is not an exhaustive list of all duties and responsibilities, but rather a general description of the work performed by this position.


Education: High school diploma or equivalent.

Medical assistant training helpful.

Math and science courses preferred.

Work Experience: None required

Special Requirements:

Must have the ability to establish work priorities and to handle several tasks for maximum workstation efficiency.

Must be able to retain information once learned.

Must interact with other coworkers, internal and external customers with courtesy and respect.

Key Word Search: laboratory, medical

Not Specified
Sales Manager
Salary not disclosed
Grapevine, TX 6 days ago

Do you live for the thrill of winning new business, building strong partnerships, and leading top-tier sales and estimating teams? Gulf Coast Pavers is expanding in the DFW market and we’re searching for a Sales Manager who’s ready to lead from the front. If you’re a dynamic, results-driven leader who loves turning strategy into success, we want to hear from you!


Responsibilities:

Leadership & Team Management:

  • Lead, mentor, and manage the sales and estimating team to ensure high performance and adherence to company standards.
  • Provide coaching, training, and support to team members on estimating, pricing, and sales strategies.
  • Monitor and assess the team's performance and provide feedback to encourage professional growth and success.

Sales Strategy & Execution:

  • Cultivate and maintain strong relationships with key clients, contractors, and vendors to secure long-term business.
  • Develop and implement sales strategies to meet or exceed revenue targets.
  • Oversee the sales process from lead generation to deal closure, ensuring consistent follow-through and customer satisfaction.
  • Collaborate with the team to develop campaigns that attract new customers and promote the company’s products and services.

Estimating & Cost Management:

  • Assist and oversee the preparation of accurate and competitive estimates for paver and retaining wall projects, ensuring alignment with client needs and project specifications.
  • Analyze project drawings, specifications, and documents to ensure detailed cost, labor, and time estimates.
  • Review and approve estimates prepared by the team, ensuring accuracy and completeness before submission to clients.
  • Ensure that unit pricing databases are maintained and updated to reflect current market conditions and project costs.

Project Management Support:

  • Assist in the preparation and management of RFIs (Requests for Information) and change orders during the project lifecycle.
  • Work closely with the operations team to ensure smooth transitions from estimating to project execution, addressing any discrepancies or issues.
  • Manage bid deadlines, monitor the status of active bids, and ensure timely submission of estimates to clients.

Reporting & Analysis:

  • Generate weekly, monthly, and quarterly sales and estimating reports to track progress, performance, and key metrics.
  • Analyze sales and estimating trends to identify opportunities for process improvements, cost savings, and increased efficiency.
  • Provide management with regular updates on estimating activities, project pipelines, and any potential issues that may impact timelines or profitability.

Continuous Improvement:

  • Stay current with industry trends, pricing models, and new technologies to ensure the estimating process is efficient and accurate.
  • Actively participate in strategy sessions to identify opportunities for operational improvements, increased efficiency, and profitability.


General Qualifications:

Education:

  • Bachelor’s degree in Construction Management, Business Administration, Engineering, or a related field preferred.

Experience:

  • Minimum of 5-10 years of experience in sales, with at least 2 years in a managerial or leadership role, preferably in the construction industry.
  • Proven track record of successfully driving sales growth and managing estimating functions.

Skills & Abilities:

  • Strong leadership and team management skills.
  • Highly motivated, energetic with a strong sense of initiative.
  • In-depth knowledge of estimating techniques, project management, and cost estimation.
  • Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Proficient in estimating software and Microsoft Office Suite (Excel, Word, etc.); experience with project management and CRM systems a plus.
  • Strong negotiation, communication, and interpersonal skills.
  • Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Additional Requirements:

  • Ability to read and interpret construction drawings, specifications, and blueprints.
  • Strong organizational and time-management skills.
  • Valid driver’s license and ability to travel as needed.


Why Join Us?

At Gulf Coast Pavers, we don’t just build projects, we build lasting relationships, a trusted reputation, and a team-driven culture. Here, you’ll be part of a collaborative environment where your contributions directly fuel our growth and success. This is your opportunity to combine sales expertise with estimating skills in a role where your results are recognized, your impact is valued, and every win is celebrated.


If you’re ready to help pave the way for growth in one of the most dynamic markets in Texas, we’d love to hear from you.


Apply now or send your resume to to grow your career with us!


Candidates will be required to pass a background check.

Not Specified
Director of Construction
Salary not disclosed
Grapevine, TX 4 days ago

SERVPRO Team Shaw – Ranked #69 Fastest Growing Construction/Restoration Company in US by Inc 5000 and #2 Best Place to Work by Dallas Business Journal


SERVPRO Team Shaw is one of the largest SERVPRO's in Texas and has grown from one location in 2019 to 33 locations today and is hiring a Director of Construction. We have grown 10x in the last 3 years and are looking to double in growth in near future. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. 


Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, Reconstruction and Capital Improvement Projects. If you have a sense of urgency and want to grow with a company that has seen 10x growth over the last 2 years, look no further and apply today!


Position Summary


The Director of Construction is responsible for the strategic and operational leadership of all construction-related activities across the organization, including insurance-based residential and commercial reconstruction, capital expenditure (CAPEX) projects, and the plumbing division. This role provides executive oversight of Construction Operations, Estimating, Project Management, and Field Execution, ensuring projects are delivered safely, profitably, on schedule, and to SERVPRO’s highest standards of quality and customer service.


The Director of Construction leads and develops Construction Managers, Project Managers, and Estimators while establishing scalable systems, accountability, and performance standards. This position serves as a key liaison between executive leadership, insurance partners, customers, trade partners, and internal departments to ensure consistent, high-quality results across all construction activities.


Key Responsibilities:


Executive & Operational Leadership

  • Provide strategic direction and executive oversight for all construction operations, including insurance reconstruction, CAPEX projects, and plumbing services
  • Establish and enforce operational standards, workflows, and performance expectations across all construction divisions
  • Oversee Construction Operations Managers and ensure consistent execution across all markets and project types
  • Serve as a senior leader in organizational planning, budgeting, and growth initiatives


Project & Operations Oversight

  • Oversee all active residential and commercial reconstruction projects to ensure compliance with approved scopes, schedules, budgets, and quality standards
  • Ensure all projects are managed with detailed, approved schedules and actively monitored for adherence
  • Monitor project performance metrics and resolve escalated operational, scheduling, or production challenges
  • Ensure safe work practices and compliance with company safety standards across all job sites


Estimating & Pre-Construction Oversight

  • Provide executive oversight of estimating teams responsible for insurance reconstruction and commercial projects
  • Ensure estimates align with carrier guidelines, approved scopes, local codes, and company margin expectations
  • Review and approve large-loss, complex, or high-risk estimates and change orders
  • Ensure proper scope development, documentation, and change management procedures are followed


Quality, Compliance & Risk Management

  • Ensure all work complies with plans, specifications, company standards, building codes, and regulatory requirements
  • Conduct periodic audits of projects, documentation, and workmanship
  • Ensure final inspections, closeout documentation, and customer satisfaction requirements are consistently completed
  • Mitigate operational, financial, and contractual risk across all construction activities


Customer Experience & Insurance Partner Relations

  • Establish and enforce customer communication and service standards across all construction projects
  • Serve as an escalation point for complex customer or carrier concerns
  • Maintain strong relationships with insurance carriers, adjusters, consultants, and commercial clients
  • Ensure SERVPRO brand standards and SLAs are consistently met or exceeded


Scheduling, Resource & Vendor Management

  • Oversee labor allocation, subcontractor scheduling, and material procurement across all divisions
  • Ensure inspections and jurisdictional requirements are coordinated and passed
  • Evaluate subcontractor, vendor, and trade partner performance and maintain approved partner standards
  • Support capacity planning and workforce scalability


Financial Oversight & Profitability

  • Oversee job costing, gross margins, billing, and financial performance across all construction projects
  • Ensure adherence to billing schedules, collections timelines, and documentation requirements
  • Review job cost reports, forecasts, and financial KPIs to drive profitability
  • Partner with leadership to develop budgets, CAPEX planning, and margin improvement strategies


Process Improvement, Systems & Reporting

  • Ensure accurate documentation in job files and management systems (Xactimate, PSA/CAM, Buildertrend, etc.)
  • Track and report KPIs including schedule adherence, margins, customer satisfaction, estimator accuracy, and subcontractor performance
  • Identify inefficiencies and implement scalable process improvements
  • Support technology adoption and standardization across construction operations


Leadership & Team Development

  • Recruit, train, mentor, and develop Construction Operations Managers, Project Managers, Estimators, and Division Leaders
  • Establish clear performance expectations and conduct regular evaluations
  • Build a culture of accountability, professionalism, safety, and continuous improvement
  • Support succession planning and leadership development across the organization


Schedule:

Monday - Friday, 8:00 AM – 5:00 PM

(Some overtime may be required)


Qualifications:


Required

  • Bachelor’s degree in Construction Management, Engineering, or equivalent experience
  • 8–10+ years of construction or reconstruction experience
  • 5+ years in senior leadership, operations management, or executive-level construction roles
  • Strong knowledge of estimating, scheduling, job costing, contract administration, and insurance reconstruction
  • Proven ability to manage multiple divisions, teams, and high-volume project pipelines
  • Demonstrated financial acumen with job cost analysis and margin management


Preferred

  • Experience in restoration and insurance reconstruction environments
  • Proficiency with Xactimate, PSA/CAM, Buildertrend, CompanyCam, or similar platforms
  • Familiarity with insurance carrier requirements, SLAs, and claims workflows
  • Experience overseeing specialty divisions (plumbing, trades, or self-performed work)
  • Large-loss or commercial project experience


Benefits:

  • Medical, Dental, Vision Insurance
  • Company Vehicle
  • Bonus Plans
  • Paid Time Off + Sick Leave
  • 401K with Company Matching
  • Professional Development & Training Opportunities
  • Growth potential in a rapidly expanding company
Not Specified
Digital Product Manager
Salary not disclosed
Irving, TX 3 days ago

Digital Product Manager


Location: Irving Texas - ONSITE

Schedule: 40 hours, Onsite M-F

Length: 12 month contract

Pay: $50-56/hr DOE (W2 and benefit options)


Digital Product Manager Qualifications:

  • 3-5 years of experience in product management, preferably in a mobile commerce or technology environment.
  • Experience with Agile methodologies and project management tools (e.g., Jira, Trello).
  • Proficiency with product operations tools, including Usage Analytics, Heat Mapping, User Testing, and Knowledge Management.
  • Analytical Ability: Strong analytical skills with the ability to synthesize trends in data and make informed decisions.
  • Problem-Solving Skills: Excellent problem-solving abilities, with a proactive approach to identifying and addressing challenges.
  • Communication: Strong verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
  • Collaboration: Ability to work effectively in a cross-functional team environment.
  • Attention to Detail: High attention to detail, ensuring accuracy and quality in all deliverables.
  • Technical Acumen: Understanding of mobile app development processes and technologies.
  • Operational Excellence: Experience in optimizing workflows and processes to improve efficiency.
  • Bachelor's degree.


Digital Product Manager Responsibilities:

  • Define and prioritize product features and enhancements based on user needs, market trends, and business goals.
  • Conduct user research and gather feedback to inform product decisions.
  • Monitor and analyze product performance metrics, identifying areas for improvement and generating actionable insights.
  • Develop and maintain a product roadmap, ensuring alignment with company objectives.
  • Present data-driven recommendations to stakeholders and senior management.
  • Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver high-quality products.
  • Develop and implement processes to streamline product development and release cycles to ensure smooth product launches and updates.
  • Manage product documentation, including specifications, user guides, and release notes.
  • Ensure compliance with industry standards and best practices in product operations.
Not Specified
CONTACT CENTER TOLLING REPRESENTATIVE (Full-Time)
✦ New
🏢 MCI
Salary not disclosed
Grand Prairie, TX 1 day ago
Customer Service Representative

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

Position Responsibilities

This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Listen to customers, understand their needs, and resolve customer issues
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
  • Follow the processes of the Client program and perform all tasks in a courteous and professional manner
  • Utilize systems and technology to complete account management tasks
  • Accurately document and process customer claims in appropriate systems
  • Follow all required scripts, policies, and procedures
  • Utilize knowledge base and training to accurately answer customer questions
  • Comply with requirements surrounding confidential information and personal information
  • Appropriately escalate customer issues with the managerial team
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Ensure first call resolution through problems solving and effective call handling
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements
Candidate Qualifications

It's about building relationships and turning the knowledge you gain in training into customer wins. Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Experience with data-entry utilizing a computer
  • The ability to read and speak English fluently
  • Have a wired, high-speed internet connection (Download speed of 20Mbps+)
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Ability to work regularly scheduled shifts within our hours of operation including the training period.
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required):

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • Work at home experience
  • State or Federal work experience
About MCI (Parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines. Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

Conditions of Employment

All MCI Locations:

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position:

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
permanent
Senior Corporate Paralegal, Securities & Governance
Salary not disclosed
Irving, TX 2 days ago

The Senior Corporate Paralegal, Securities & Governance supports a broad range of global legal, transactional, compliance, and corporate governance matters for a public company. This role requires deep experience across securities filings, executive compensation, public listing obligations, legal entity management, and complex transactions.



The ideal candidate is highly autonomous, thrives in a fast-paced environment, and brings strong judgment, project management skills, and discretion. This role works closely with executives, directors, cross-functional and international stakeholders, and requires the highest standards of professionalism, ethics, and confidentiality.


Responsibilities:


Securities & Public Company Compliance

  • Prepare and file documentation with the SEC and NYSE, including Section 16 filings.
  • Support proxy statement reporting and NYSE certifications

Corporate Governance & Entity Management

  • Prepare written consents, resolutions, minutes, and certifications for domestic and foreign subsidiaries.
  • Manage and maintain corporate minute books and legal entity databases.
  • Prepare formation and dissolution documentation and issue equity certificates.

Transactions & Cross-Functional Support

  • Support financing projects, due diligence, and closing processes.
  • Partner with Tax and Treasury on subsidiary transactions, KYC, and guarantees.
  • Coordinate executive and director signatures and manage notarizations, apostilles, and certifications.


Qualifications:

  • A paralegal certificate, associate degree, bachelor’s degree, or equivalent practical experience is required.
  • 4+ years of relevant corporate legal experience, including exposure to public company filings, corporate governance, and legal entity management or comparable complex corporate work.
  • Experience with legal entity management and SEC filing systems (e.g., Diligent Entities/Blueprint, Workiva, or comparable platforms).
  • Notary public certification or willingness to obtain is preferred.



Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We support sustainability by responsibly managing the materials we create and growing our portfolio of sustainable products to meet customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese Corporation employs more than 11,000 employees worldwide with 2024 net sales of $10.3 billion. For more information about Celanese Corporation and its product offerings, visit

Not Specified
Nurse Manager
Salary not disclosed
Grand Prairie, TX 4 days ago

Surepoint Emergency Center is committed to delivering high-quality, patient-focused care with efficiency, compassion, and integrity. As a leader in freestanding emergency services, we are proud to provide exceptional care in a safe, fast-paced, and supportive environment.


The role:

The Nurse Manager is a key nursing leader responsible for the overall management and coordination of patient care services at Surepoint Emergency Center. This role ensures a safe, compliant, and professional environment that fosters excellence in patient outcomes and supports the growth and collaboration of the interdisciplinary healthcare team. The Nurse Manager serves as a critical link between administrative strategy and clinical operations, with 24/7 accountability for nursing performance, regulatory readiness, staffing, and overall unit leadership.


What you'll do:

Leadership & Operations

  • Provide 24-hour oversight of nursing operations and staff performance.
  • Promote a culture of safety, shared governance, and professional development.
  • Maintain regulatory compliance (Texas Department of Health, Board of Nursing, CLIA, COLA, TMB, Pharmacy Board).
  • Ensure timely completion of I-9s, license/certification tracking, MedTrainer compliance, and staff performance evaluations.

Staff & Human Resource Management

  • Hire, train, and onboard qualified nursing personnel.
  • Monitor staffing needs, ensure adequate coverage, and maintain compliance with scope of practice standards.
  • Conduct performance evaluations, implement corrective actions, and facilitate retention strategies.
  • Promote a healthy work environment, team collaboration, and conflict resolution.

Patient Care & Quality Improvement

  • Champion evidence-based practice and continuous quality improvement.
  • Monitor key performance indicators, incident reporting, and patient satisfaction metrics.
  • Lead root cause analysis and safety event follow-up processes.
  • Maintain preparedness for surveys, emergencies, and disaster scenarios.

Financial Oversight

  • Create, analyze, and manage department budgets, including capital planning and forecasting.
  • Understand the relationship between reimbursement, quality outcomes, and value-based care.

Technology & Strategic Management

  • Leverage health information systems and company software for reporting, task management, and data-driven decision-making.
  • Lead change initiatives and improvement projects, including resource allocation, planning, and outcome measurement.

Professional Accountability

  • Adhere to ethical nursing practices and promote standards consistent with the Texas Board of Nursing.
  • Engage in personal and professional development through continued education and organizational participation.
  • Serve as a role model and mentor to nursing staff and support professional growth across the team.


Who we're looking for:

  • Current, unrestricted RN license in the State of Texas.
  • BSN required; MSN or leadership certification preferred.
  • Minimum 3–5 years of emergency room nursing experience.
  • Prior leadership or nurse management experience preferred.
  • American Heart Association BLS, ACLS, and PALS certifications (must be current).
  • Working knowledge of state/federal healthcare regulations, staffing models, and budgeting.


Physical Demands: While performing the duties of this job, the employee is occasionally required to use hands to finger, handle, or feel objects, tools or controls; walk; sit; stoop; reach; balance; talk or hear. When appropriate, the employee must occasionally transfer, lift and/or move patient(s). The employee must occasionally lift and or move up to 50 pounds. Employee must be able to perform CPR.


Visual Abilities: Specific vision abilities required by the job include distance vision, color vision, peripheral vision, close vision, depth perception and the ability to adjust focus.


Work Environment: While performing the duties of this job, the employee may be exposed to some hazards as described in materials safety data sheets and in accordance with OSHA standards. The noise level in the work environment is usually minimal. Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others In the workplace. Complies with company policies and procedures and local, state, and federal regulations. Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and effective caring environment which ensures self-respect, personal dignity, patient rights, and physical safety of each patient guest Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.


Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Not Specified
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