Information Technology And Management Jobs in Addison, IL
549 positions found
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Come be a part of the transformation happening at Loyola Medicine. New state of the art Regional Clinical Laboratory. The new lab enables greater operational efficiencies, improved turnaround times to support future growth and expansion into emerging technologies and lab testing methodologies.
Hours:
- Full-Time (1.0) FTE
- Evenings; 3:00pm 11:30pm
- Rotating Weekends and Holidays
- Area: Blood Bank
- Location: Maywood, IL
About the role
In this role, the Medical Lab Scientist is responsible for supporting the delivery of patient care by performing laboratory testing that is utilized in the diagnosis, treatment and prevention of disease. This includes waived, moderate and high complexity testing. *Experience with waived, moderate, and high complexity testing in a clinical laboratory setting through education or work experience required*
What you'll do
Performs all laboratory testing, including the pre-examination phase in accordance with standard operating procedures and accreditation guidelines to support the delivery of patient care.
Conducts and documents established quality control procedures on analytical tests, equipment, reagents, media, and products; evaluates the results of quality control testing and implements corrective action according to established protocols to ensure the accuracy and quality of patient testing.
Here's what you'll need
Required:
Bachelor's Degree/OR associate's degree- Medical Laboratory Science Program
Specific Degree(s): Medical Technology, Medical Technician, Medical Laboratory Science
Blood Bank experience required
Licensure/Certifications
Preferred:
Certified Medical Laboratory Scientist (ASCP) or equivalent
Other: Laboratory certification required (ASCP or HEW)
Perks & Benefits
Benefits from Day One (Medical and Dental)
Competitive Shift Differentials
Daily Pay NEW
Career Development
Tuition Reimbursement
Participation in the Public Service Loan Forgiveness Program
403(b) with Employer Match
On Site Fitness Center (Gottlieb Memorial Hospital & LUMC)
Referral Rewards
Perks Program
Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position.
Pay Range: $30.00 – $45.00 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Trinity Health Benefits Summary
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Hourly Pay Range: $19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: Medical Assistant
- Location: 3040 W Salt Creek Ln. Arlington Heights, IL.
- Full Time: 40 hours/week
- Hours: Monday Friday (8:30a 5p), Hybrid position.
What You Will Do:
The Chronic and Complex management program (CCM) Proactively identify patients who have multiple or complex medical and/or psychosocial needs or who are at risk of developing complex needs during an acute episode of illness. Provide early intervention and prevent recurrent crisis or unnecessary hospitalizations. Support and reinforce provider and patient interactions with recommended treatments and therapies. Facilitate communication among the patient, their families and caregivers, healthcare providers, the community, and the health plan.
- Support rising risk patient population and as needed support the MSW or RN with the higher risk patients
- Engages and enrolls patient in CCM
- Manages tasks in portal for patients that require outreach and support with coordination of care
- Outreaches Chronic Care Management patients as assigned, minimum 20 minutes/month
- Refers clinical issues to RN
- Support with connecting patients to resources
- Support patients with appt scheduling and coordination of care
What You Will Need:
- Education: Preferred current certification from a national Medical Assistant certification body or obtain within 3 months of hire or transfer.
- Certification: BLS/CPR Certification for the Healthcare Provider American Heart Association (AHA) required
- Experience: Working knowledge of and experience with the use clinical equipment and materials.
Benefits:
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
- Visa Sponsorship Available (Nursing and Lab roles)
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) all recognized as Magnet hospitals for nursing excellence.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility. Assists in the planning and installation of diagnostic and therapeutic imaging equipment.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.
Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment.
Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas: CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.
Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.
Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.
Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances. Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment. Also, provides assistance and training to Biomedical Equipment Techs I, IIand Senior Biomed as assigned.
Provides on-call service coverage after normal business hours on a rotating basis, as assigned.
Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.
Participates in teamwork by: Keeping others informed. Initiating group decision-making. Working to accomplish team objectives and projects. Seeking feedback about one’s effectiveness as a team member.
Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.
May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
MINIMUM QUALIFICATIONS:
Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience. Certified Radiology Equipment Service (CRES) preferred but not required.
Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc. Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.
Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.
Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).
Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.
Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.
Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition. Follow complex written instructions, perform tasks and document actions taken to restore service.
Must be comfortable operating in a collaborative, shared leadership environment.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .
Strong communication and inter-personal skills are required to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.
Ability to mentally concentrate while being subject to interruptions and changing work priorities.
Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices
Must be able to hear speech, distinguish sounds, and speak.
Must have near vision, far vision, depth perception, and be able to distinguish colors.
Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.
Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.
Must be able to push or pull over 100 pounds frequently (20% of the time).
Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to job duties.
Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities
Compensation:
Pay Range: $47.23-70.84 per hour
Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.
Trinity Health Benefits Summary
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
We are a growing company with opportunities for motivated individuals who enjoy working in a fast-paced manufacturing environment.
Responsibilities Operate and monitor Surface Mount Technology machines Set up assembly lines and follow detailed production instructions Check inventory for specific production jobs Perform first article inspections Conduct SMD inspections to ensure quality standards Mount, install, align, and secure components on machines using hand tools and measuring instruments Follow strict quality standards and manufacturing procedures Required Skills Ability to follow instructions and read equipment manuals Experience using small hand tools and reading blueprints Ability to read assembly drawings and Bills of Materials Basic knowledge of mathematics Strong organizational skills and attention to detail Ability to work in a fast-paced production environment Strong work ethic and motivation to learn manufacturing processes Maintain a clean and organized workspace Preferred Qualifications IPC-A-610 Certification Bilingual preferred Previous SMT manufacturing experience Monday – Friday 6:00 AM – 2:30 PM (First Day Start Time: 7:00 AM (Orientation & Training) $16.00-18.00/hr DOE Wood Dale, IL Please send resumes to All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.
Elite Staffing offers the following benefit programs for your participation: Medical, Dental, Vision, Voluntary Benefits, 401k Retirement Plan, and Commuter benefits.
Our hiring process may include the use of artificial intelligence (AI) to assist in recruiting candidates.
AI may be used to collect information and grade, rank, or score your answers.
All employment decisions are made by human reviewers.
By submitting your application, you authorize Elite Staffing, Inc.
to contact you using the contact information you have provided for employment-related activities via any method, including SMS, email, and phone calls, including through the use of automated technology, AI generative voice, and pre-recorded and/or artificial voice messages.
For accommodations or to opt out of AI-assisted communication, you may unsubscribe from any SMS message and/or inform the AI technology of your request to opt out of AI-assisted communications.
All personal information provided will be handled in accordance with our Privacy Policy found on our website.
All employees of Elite Staffing must be 18 years or older and authorized to work in the United States.
Elite Staffing, Inc.
is proud to be an equal opportunity employer.
Our policy of equal employment opportunity is to recruit, hire, train and promote persons without regard to race, color, religion, national origin, sex, age, disability, handicap or any other protected status.CB3
Job Title: Data Analyst/Scientist
Duration: 12 months | Temporary to Hire
Location: Elgin, IL 60196
Worksite: Remote | 8:00 AM - 05:00 PM
Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).
Department Description
A world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers.
As a part of the Data Analytics team within the North America - Project Management Office (NA-PMO), you will be partnering with the Clients field organizations, finance, and Information Technology (IT) teams to initiate and support data-informed decision making in the underlying business.
Job Description
Responsibilities:
- Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
- Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
- Perform predictive modeling and forecasting using Python, R and Tableau
- Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
- Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
- Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
- Detailed data validation to ensure directional accuracy
- Server license management and data access enablement as well as data visualization support
- Manage, update and document processes, websites, and training documentation.
- Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
- Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
- Perform rigorous testing and post-validation publishing of reports
Basic Requirements
- Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
- 3+ years of data analytics and reporting experience
Required Skills:
- Excellent data visualization skills
- Solid experience in creating dashboard reporting in Tableau is a must for this position
- Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
- Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
- Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
Additional Preferred skills
- Experience with Smartsheet development.
- Excellent oral and written communication skills.
- Extremely detail-oriented and organized with a high level of commitment and follow-through.
- Ability to manage multiple priorities in a fast-paced, ever-changing environment.
- A motivated self-starter who can work both autonomously and collaboratively.
- Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
GSD is seeking a highly skilled and client-focused Solutions Architect to join our growing team in Hanover Park, IL. This role serves as a key technical leader, bridging sales, engineering, and project delivery to design and implement innovative IT solutions.
The ideal candidate is both strategic and hands-on—capable of translating business needs into scalable, secure, and well-documented technical solutions while supporting revenue growth and ensuring operational excellence.
Key Responsibilities
Pre-Sales & Sales Engineering
- Partner with sales leadership to conduct technical discovery and client needs assessments
- Design and present customized solutions across managed services, cloud, security, and infrastructure
- Lead technical discussions in client meetings, proposals, and demonstrations
- Develop scopes of work, including assumptions, constraints, and pricing inputs
- Support RFPs, RFIs, and technical evaluations
Solution Design & Architecture
- Assess client environments, infrastructure, workflows, and security posture
- Design scalable, secure, and cost-effective solutions aligned with MSP best practices
- Architect solutions across on-premises, cloud, hybrid, networking, security, and disaster recovery environments
- Validate solutions against client objectives, compliance requirements, and internal standards
Documentation & Knowledge Management
- Create clear, comprehensive technical documentation, including:
- Solution designs and architecture diagrams
- Statements of Work (SOWs) – technical sections
- Implementation plans and runbooks
- Configuration standards and assumptions
- Ensure all solutions are properly documented and transitioned to support teams
- Maintain documentation within internal systems for scalability and consistency
- Contribute to standard solution templates, service catalogs, and technical playbooks
Client Engagement & Advisory
- Serve as the primary technical advisor during discovery, implementation, and early lifecycle phases
- Communicate complex technical concepts to both technical and non-technical stakeholders
- Build and maintain strong client relationships
- Identify opportunities for optimization, standardization, and future enhancements
Continuous Improvement & Enablement
- Stay current on emerging technologies, cybersecurity trends, and vendor roadmaps
- Maintain and pursue relevant certifications
- Share knowledge and best practices across teams
- Assist in refining service offerings, onboarding processes, and delivery standards
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 10+ years of experience in IT engineering, solution architecture, or technical pre-sales within an MSP or IT services environment
- Proven experience coordinating or leading technical projects
Technical Expertise
- Microsoft 365 and Azure
- Networking and firewall technologies
- Cybersecurity principles and compliance frameworks
- Virtualization (VMware and/or Hyper-V)
- Backup, disaster recovery, and business continuity solutions
- Strong PBX/telephony experience
- Experience creating client-facing technical documentation and project deliverables
- Excellent communication, organization, and time-management skills
Preferred Certifications
- Microsoft Certified: Azure Solutions Architect
- AWS Certified Solutions Architect
Key Competencies
- Strong attention to detail and organizational skills
- Consultative, client-first mindset
- Ownership and accountability for technical solutions
- Collaborative and team-oriented approach
- Ability to manage multiple priorities in a fast-paced environment
- Professional, confident, and solution-driven demeanor
- Willingness to travel locally and perform onsite client assessments and site surveys
Department: Enterprise Core Technology (IT)
Duration: 6 Month (CTH)
Work Schedule: Mon-Fri, 8 AM - 5 PM CST (Flexibility is a must in this role due to interactions with other countries)
Work Location: Remote (Preference for Chicago area candidates, but not required)
CST time zone is mandatory/required
Travel is required within US, and other countries up to 20%
International travel two to three times a year.
Must have a valid passport!
Company will reimburse travel, food, lodging etc.
Note:
- Candidates must have recent, direct Coupa experience in the required modules
- Strong communication skills are critical due to global stakeholder interactions.
- Understanding of P2P process flows
- Real?world Coupa functional configuration experience
- Troubleshooting examples across modules and integrations
Role Summary
We are implementing Coupa for global Indirect Procurement.
This role supports and enhances the following Coupa modules across global regions:
- P2P (Procure?to?Pay)
- Supplier Information Management (SIM)
- Core Platform
- Coupa Risk Assess (CRA)
The Business Systems Analyst works closely with Procurement, Finance, and IT stakeholders to deliver functional enhancements, maintain system stability, and drive improvements aligned with enterprise Procure?to?Pay operations.
Key Responsibilities
- Manage and maintain Coupa P2P, SIM, Core, and CRA modules
- Approx. 80% functional / 20% technical
Support:
- Catalog management
- Project & non?project procurement
- Approval workflows
- Supplier collaboration (CSP, cXML, SAN)
- Accrual processes
Administer & support integrations with:
- Oracle ERP
- Workday
- Vertex
- ServiceNow
- Troubleshoot system/integration issues and provide clear business?level explanations of root causes and recommended solutions
- Partner with global cross?functional stakeholders (US, EMEA, etc.) to deliver enhancements in an Agile environment
- Identify and drive process simplifications and best practices to improve user experience and adoption
Support:
- SIT/UAT testing
- Documentation
- Release readiness activities
Required Qualifications
- Bachelor's or Master's degree in Computer Science, Information Systems, or related field
- 5+ years hands?on Coupa experience with:
- P2P
- SIM
- Core
- CRA
- Experience supporting Oracle ERP Coupa integrations
- Strong analytical, interpersonal, and communication skills
- Ability to manage multiple priorities in a fast?paced, globally distributed environment
- Ability to work independently with minimal supervision
Preferred Experience (Nice to Have)
- Experience implementing/supporting global P2P or Supplier Management processes
- Familiarity with Agile delivery frameworks
- Experience with Coupa configuration, workflow design, or data analysis
Interview Process
Format: Virtual
Number of Interviews: 2
Duration: 30 minutes each
Client Engagement Coordinator
Client Engagement Operations & Sales Support (Onshore)
We are seeking a detail-oriented and proactive Client Engagement Coordinator to support client engagement operations, lead management, and sales execution. This role works closely with Client Partners and cross-functional teams to help track leads, maintain pipeline visibility, and ensure follow-through across client engagement activities.
This position is ideal for someone early to mid-career who is looking to grow in sales operations, client engagement, or consulting operations, and who thrives in an organized, execution-focused role.
This is an onshore, Chicago-based role reporting to the VP of Client Engagement, with a hybrid work model out of our Westmont, IL office. Client Engagement Manager Onsho…
Core Role Purpose
Support Client Engagement operations by coordinating leads, maintaining CRM accuracy, and assisting Client Partners with pipeline tracking and follow-ups.
Help ensure consistency, organization, and visibility across sales and client engagement activities.
Reduce administrative and operational burden on Client Partners so they can focus on client relationships and revenue growth.
Key Responsibilities
Lead Coordination & Pipeline Support
- Assist in managing incoming leads from various sources (marketing, partners, referrals, events, etc.).
- Support lead assignment, tracking, and status updates within Salesforce and HubSpot.
- Work with Client Partners to:
- Track follow-ups and next steps
- Monitor pipeline movement and aging
- Ensure activities and notes are properly logged
- Help maintain accurate CRM data to support reporting and forecasting.
Sales Operations & Reporting Support
- Assist with preparation of pipeline reports, dashboards, and scorecards.
- Support weekly and monthly pipeline review processes.
- Help identify gaps in follow-up, data quality, or process adherence.
- Provide administrative and analytical support to sales and engagement leadership.
SOW & Renewal Coordination (Support Role)
- Assist with the preparation and tracking of Statements of Work (SOWs).
- Help monitor renewal timelines and flag upcoming renewals.
- Coordinate documentation and approvals with Sales, Finance, Legal, and Delivery teams.
Pre-Sales & Proposal Support
- Support proposal development, pricing inputs, and deal coordination.
- Help gather inputs from internal teams and ensure timely submissions.
- Assist with staffing models and deal documentation.
RFP / RFI / RFQ Support
- Assist in coordinating RFP, RFI, and RFQ responses.
- Track deadlines, inputs, and submission requirements.
- Help ensure responses are complete and submitted on time.
Salesforce Hygiene & Process Support
- Support Salesforce data hygiene by:
- Updating lead and opportunity records
- Logging activities and notes
- Assisting with forecast updates
- Help maintain standard sales and engagement processes.
- Identify process gaps or inefficiencies and escalate opportunities for improvement.
Cross-Functional Coordination
- Act as a coordination point between Client Partners and internal teams including:
- Delivery & Practice Leaders
- Finance, Legal, Talent, and Operations
- Help ensure information flows smoothly across teams during sales and engagement cycles.
Required Qualifications
- 2-5 years of experience in sales operations, client engagement, account coordination, or a related role
- Experience working with CRM tools (Salesforce preferred)
- Strong organizational skills and attention to detail
- Comfortable working with data, tracking tasks, and managing follow-ups
- Strong written and verbal communication skills
- Interest in growing a career in client engagement, sales operations, or consulting
- Background or exposure to IT consulting, technology services, or B2B environments is a plus
- Local to Chicago, IL with ability to work hybrid from the Westmont office
Benefits
- 100% free medical insurance, including dental and vision
- 50% contribution for dependents
- 401K Option
- Paid holidays, Sick leaves, Accrued holidays etc.
