Ic Resources Jobs in Usa

Are you the person franchise owners call when things get hard?

A leading national retail franchise network is hiring a Franchise Performance Advisor to own the Knoxville/East Tennessee territory. This is a confidential retained search — employer details shared with qualified candidates who advance.

This isn't a support role. You'll be the primary business partner to franchise owners — the person they trust to tell them the truth about their numbers, their operations, and what needs to change. You'll coach, challenge, and champion them, sometimes all in the same conversation.

The role demands real range: You'll go from analyzing a franchisee's P&L on Monday to walking a buildout on Wednesday to facilitating a peer networking session on Friday. No two weeks look the same, and that's by design.

What you'll own:

• Regular field visits across your territory to coach owners on revenue, brand compliance, and operational best practices
• Translating P&L data into clear, executable action plans — pricing strategy, margin improvement, financial benchmarks
• Identifying underperformance early and addressing it with a solutions-first, relationship-forward approach
• Supporting center buildouts, remodels, relocations, and ownership transfers
• Connecting franchisees with vendor resources, peer networks, and franchisor support
• Serving as the primary liaison between corporate, vendors, and owners in your market

Who thrives here:

• 3–5 years in franchise consulting, multi-unit retail operations, business development, or a field-based advisory role
• A natural coach — patient and motivating, but willing to have the hard conversation when the business needs it
• Financially fluent: comfortable reading P&Ls, spotting margin leaks, and turning data into direction
• Self-directed and road-ready — you manage your territory, your schedule, and your outcomes
• Proficient in Excel; comfortable with CRM and reporting tools

What's in it for you: Competitive, negotiable salary based on experience. Health, dental, and vision coverage. PTO, flexible scheduling, professional development support, and relocation assistance. You'll join a team that's built around resilience, bold problem-solving, and people who actually show up for each other.

One more thing: You won't be figuring this out alone. Structured onboarding and dedicated 1:1 mentorship from a top-performing advisor are part of the program — not an afterthought.

Ready to learn more? Send a message or apply directly. All inquiries are handled with complete discretion.

This is a confidential retained search conducted by OneDigital Resourcing Edge. The hiring organization's identity will be disclosed to candidates who advance to the interview stage.

Harvard Resource Solutions is seeking Customer Service Representatives for a manufacturing client in Clarkston on a direct hire basis.

In office ( Client offers 15 Work From Home days on a prorated basis).

Hours: 8:00am to 5:00pm

Pay Range: 24.00hr to 27.00hr ( Pay based upon experience and education)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain predictable and dependable attendance.
• Serve as a customer advocate to ensure total customer satisfaction.
• Adhere to the 2-hour callback policy for internal and external inquiries via phone, email, and fax.
• Deliver quality customer service aligned with Company Core Values and Core Ideology.
• Process sales orders accurately and timely for assigned account managers while following detailed work instructions.
• Perform duties in accordance with the Proactive Customer Service Model.
• Plan, organize, and execute external reports to ensure orders are entered, shipped, and invoiced within expected timeframes.
• Develop and maintain positive relationships with customer accounts, CPS Sales, and internal stakeholders.
• Analyze Key Customer Inventory, Blue Folder, and Sales Reports to ensure accurate inventory levels, on-time shipments, and continuous improvement opportunities.
• Proactively manage custom stock, blanket purchase orders, and consignment inventory programs to reduce stock-outs and aged inventory.
• Manage freight consolidation efforts and collaborate with sales to reduce freight costs.
• Issue return authorizations and credit/debit memos accurately and in a timely manner.
• Request required documentation from appropriate departments to ensure orders are processed within 48 hours.
• Provide backup support to Customer Service team members as needed, including Customer Fulfillment Manager, Service Support Manager, Service Specialist, and Operations Support.
• Complete miscellaneous projects as assigned by Staff Managers.
• Support continuous improvement initiatives related to the Customer Service training matrix and cross-training.
• Contribute to team performance improvements based on customer needs and metric results.
• Participate in Best Practice and Training meetings as scheduled by Customer Service Management.
• Document customer complaints regarding products or services (QPA) and forward to the Quality Department.
• Develop familiarity with all products, including product lines and account-specific requirements.
• Share process improvement ideas through the Customer Service Lean Ideas tab in Microsoft Teams.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the minimum knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, TRAINING, SKILLS, AND ABILITIES

• Minimum of two (2) years of customer service experience required; industry-related (distribution, manufacturing, automotive experience preferred.
• Demonstrates a high level of integrity and maintains a professional, positive demeanor.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently, exercise initiative and sound judgment, and implement actions without direct supervision.
• Ability to read, interpret, and apply written, oral, and diagram-based instructions, including procedure manuals and work instructions.
• Effective verbal and written communication skills with the ability to communicate across diverse audiences.
• Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods as needed.
• May require periodic walking throughout the day.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

Our client is seeking an Application Engineer to join their team on-site in Denver, CO. This role is responsible for reviewing customer technical requirements and recommending appropriate product and system solutions to meet operational needs.

The Application Engineer partners closely with the sales team on technical matters, estimates project costs, and ensures proposed solutions integrate seamlessly with existing systems and equipment. This position also collaborates cross-functionally with engineering and operations teams to troubleshoot and resolve issues during and after implementation.

Key Responsibilities:

• Support and resolve customer technical inquiries via phone, email, webchat, and Teams
• Recommend and promote appropriate product solutions based on customer applications
• Provide technical consultation to sales teams to ensure accurate and effective solutions
• Assist with cost estimation and system integration planning
• Identify opportunities to improve customer support processes
• Develop digital technical support materials and documentation for online customer use
• Perform customer service-related tasks such as quoting, order entry, stock checks, and invoicing when needed to streamline the customer experience
• Develop expertise within complex product lines and evolving controls technologies

Qualifications:

• Associate degree in a technical field required; Bachelor’s degree in Engineering (Mechanical, Electrical, or related) strongly preferred
• Experience working with sensors, controls, or industrial automation systems in a manufacturing or related environment
• Background in machine repair or industrial equipment maintenance is a plus
• Ability to quickly learn and apply advanced sensors and controls technologies
• 3+ years of technical support or application engineering experience preferred
• Strong verbal and written communication skills
• Comfortable in a customer-facing, cross-functional environment

EEO Policy: Allied Resources complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Allied Resources does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender identity and expression, disability, veteran status or other status protected by law

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• This role designs the training interventions required to execute the organization's learning strategy, ensuring employees and BPO partners have the skills needed to support ADC products, technical troubleshooting, compliance/complaint handling, customer service, and quality assurance behaviors.
  
• The role partners with subject matter experts across ADC to design, implement, evaluate, and administer global Customer Experience training programs delivered through a mix of document based, video/audio, and interactive media formats.
  

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• Apply advanced knowledge and skills in the design, development, and delivery of training programs, informed by training needs analyses and stakeholder input.
  
• Design, resource, and deliver learning solutions-including eLearning, ILT, virtual sessions, workshops, TTT, and structured OJT-that align with organizational goals.
  
• Establish and maintain global LMS structure, version control, compliance tracking, and adherence to LMS policies across regions.
  
• Develop and integrate knowledge checks and evaluations to ensure comprehension and continuous learning.
  
• Coordinate training compliance and record keeping across all Customer Service teams, including regional and BPO teams.
  
• Collaborate with SMEs to ensure content accuracy, completeness, and alignment with quality/regulatory requirements in a highly regulated environment.
  
• Manage vendor resources supporting content development, ensuring adherence to standards, timelines, and quality expectations.
  
• Monitor, evaluate, and report on training program effectiveness; maintain program and individual training records.
  
• Apply continuous improvement practices to global training materials, processes, and systems.
  
• Stay current with innovations in learning, education, instructional design, and learning technologies.
  

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• Ability to work independently with regular check ins and feedback.
  
• Ability to produce creative work within an established branded framework.
  
• Ability to capture, apply, and monitor key project details in an organized, repeatable manner.
  
• Ability to pause and resume large projects without loss of documentation or momentum.
  

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• Reports to Sr. Training Specialist, Service Excellence.
  
• Owns global curricula from needs assessment through recommendation, design, build, delivery, and evaluation.
  

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• Portfolio showing design aptitude, application of adult learning principles, and iterative, holistic instructional design (Will NOT be considered without portfolio).
  
• 5+ years' experience creating learning content in document, video/audio, and interactive formats.
  
• Bachelor's degree in English, Education, Graphic Design, Instructional Design, or a closely related field (or equivalent demonstrated expertise/experience).
  
• LMS administration experience.
  
• Excellent video/audio editing and graphic design skills.
  
• Expert-level proficiency in learning creation software, including these specifics:
  

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• PowerPoint
  
• Articulate 360 / Rise 360
  
• Adobe InDesign / Photoshop
  

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• Excellent written and verbal communication, presentation, and facilitation skills.
  
• Experience with call center technologies, CRM or service ticket systems in a quality-focused environment.
  
• Advanced proficiency with Microsoft Office tools.
  

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• Experience with Allego LMS.
  
• Strong facilitation skills for TTT, project status meetings, and cross-functional communication.
  
• Healthcare or medical device industry experience.
  
• Master's degree in educational technology, instructional design, or related field (or equivalent demonstrated expertise).
  
• Project Management certification (PMI) or significant project management experience.
  

ExtensisHR, one of the largest Professional Employer Organizations (PEOs) in the U.S. and the fastest growing PEO in the Northeast, is looking for talented people to join our team. If you want to contribute your talents, make a bigger impact, and be part of the hot HRO industry, we’re interested in talking to you. Come catch the PEO wave with Extensis—we’re focused on the biggest market in the most attractive region of the U.S. Together with our experienced professionals, you can help us deliver on our brand promise to simplify HR. Our portfolio includes personalized services for HR, benefit plans, payroll and taxes, employer risk, compliance, and employee management. Today, we manage over $3 billion in employment-related costs annually—and we’re growing every day.

At ExtensisHR, our Client Success Group ensures our clients’ success and builds client loyalty through strategic and personalized solutions in which allows our clients to meet and or exceed their company goals.

The Key Account Manager will be responsible for retention of our most profitable clients by ensuring client satisfaction and a high rate of client engagement. They will serve as the main point of contact within their assigned group of clients driving continued success, increased value, and client satisfaction through execution of our retention strategies and leveraging ExtensisHR’ s robust suite of products and services.

For more information about the company visit You Are:

The Key Account Manager will service their assigned clients by executing their account management strategy, tactics, and engagement calendar while delivering clear communications and gathering client feedback along the way. The Key Account Manager is responsible for monitoring the status and satisfaction of each client by focusing on mitigating known risk factors and competitive threats. They will proactively identify opportunities and solutions to support client goals and objectives while ensuring they are successfully leveraging our products and services.

To be successful in this role, it is crucial for the KAM to be open minded and objective to see all perspectives during each interaction. You must have a passion for building relationships and believe in being the difference maker within those relationships. This job is fast paced and requires someone who can balance multiple priorities and stay organized in a rapidly changing environment.

Our people are passionate about what they do, the product they sell, and the clients they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation, and dedication, we're the right company for you.

• Communication – KAM needs to excel at communicating via MS Teams, in person, phone, email and internally across teams
• Product Knowledge – This critical component of the job requires custom or curated solutions tailored to key accounts.
• High Business Acumen – KAMs must be comfortable engaging C-suite executives and coordinating internal operations successfully
• Resourceful Problem Solver – Proactively recognize opportunities and offer solutions before the client asks based upon connecting the dots between client interactions and our solutions stack
• Highly Likeable – Must present the ability to de-escalate client issues and become a trusted advisor which gains client confidence
• Relationship Savvy – strong intuition and the ability to establish a strong connection in a meaningful way across a variety of levels and personalities
• Results Oriented – Clear focus on achieving results for key accounts.
• Collaborator – KAMs are internal team builders that have a unique ability to create a network of SMEs to produce favorable outcomes for clients

What You'll Do:

• Critical role responsible for the retention of a segment of ExtensisHRs top clients
• Focused on building strong relationships with their assigned clients’ C-Suite and/or broker partners.
• Develop deep relationships with decision makers, users, and influencers to ensure the client’s needs and expectations are being met
• Must develop a deep understanding of our products, services, and processes to help navigate our service model
• Ability to identity gaps and areas of opportunities in which ExtensisHRs services can be a value add to assisting a client achieve their business goals and objectives.
• Increase client engagement by aligning and maximizing ExtensisHRs’ full suite of products and services (i.e. Performance Mgt, ATS, and Recruiting Services)
• Effectively and efficiently manage assigned clients’ experience during all phases of their relationship inclusive of their healthcare renewal season.
• Become an expert internal operator with an ability to resolve request and escalations effectively and efficiently the first time
• Proactively identify and implement strategies to maximize a client’s lifetime value (LTV).

AI Utilization and Literacy:

A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.

What You Bring:

• Minimum of 10 years of successful experience managing high profile accounts and relationships
• Dynamic personality and high business acumen that will immediately resonate with our clients
• An intuitive problem solver that cannot only resolve client escalations, but identify future and potential escalations to get in front of issues before they manifest
• You must enjoy and thrive in a fast-paced environment that is quickly evolving
• The ability to have clear, candid, and professional business conversations with business leaders
• Must be extremely curious and inquisitive to uncover client issues and needs
• This person will have a competitive nature and thoroughly enjoy winning
• A servant leadership mindset focused on helping clients achieve what is most important to them
• Experience in HR, PEO, ASO, HR Software or Benefits related industries highly desirable
• Bachelor's Degree or appropriate experience

What We Offer:

Position Salary:

95k-125k

Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting.

At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our You, Supported program, we provide a perfect mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:

• Competitive compensation to reward you for your hard work every day.
• Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one.
• Student Loan Assistance Program where ExtensisHR contributes towards your student loans.
• Pretax Spending Accounts to ease taxes on health and dependent care expenses.
• Extensive professional development programs to help you get to where you want to go in your career.
• Discounts in retail and entertainment.
• A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities.
• Complimentary coffee and snacks to keep you fueled and productive throughout the day.

ExtensisHR is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Summary:

• The Invasive Cardiology Manager is a registered nurse with demonstrated transformational leadership skills, operational management skills and expertise in the care of patients undergoing invasive cardiovascular procedures in the Cath lab, EP lab, and Cath lab. The Nurse Manager, using a high degree of professionalism, directs the planning, implementation, and evaluation of inpatient and outpatient care programs for adult and pediatric patients undergoing invasive cardiovascular and electrophysiology procedures to assure an effective continuum of care.
• A Health Manager of Nursing manages the day-to-day clinical operations of their department, maintaining nursing practice standards and upholding the nursing code of ethics to ensure the highest quality of safe, patient care delivery. They model the Client's Way, as evident in their work output and interactions with employees and patients, through living Client's core values of putting Patients First, pursuing Relentless Excellence, showing Integrity, seeking Inclusion for all staff and patients, always Learning, and valuing Teamwork.

Job Responsibilities:

• Accountable for clinical care and departmental performance and metrics.
• Supports strategic initiatives through establishing quality initiatives in patient care delivery that promote a culture of safety, civility and mitigates bias.
• Develop and updates performance improvement tools, productivity reports, fiscal status and quality statistics.
• Resolves patient complaints in a timely manner in accordance with policy and in collaboration with support staff.
• Establishes and implements policies and procedures. Ensures compliance with all relevant regulatory bodies.
• Manages department budget and resources and understands the organization’s financial processes.
• Aligns behaviors with Client's values, serving as a role model for staff in professional practice.
• Representative for the Client's nursing body, working closely with senior leadership and other healthcare professionals throughout the organization to ensure quality patient care.
• Serves as a resource for physicians and staff.
• Fosters an inclusive workforce where individual differences are valued and maximized to achieve Client's winning aspiration.
• Effectively manages the selection, retention and performance of the team through coaching, providing real-time feedback, training and routine recognition practices. Develops the ability of others to perform and contribute to the achievement of the organization’s metrics.
• Performs other duties as assigned.

Client Requirements:

• Bachelor's Degree in Nursing.
• OK State or Multi-state RN license.
• Three (3) to five (5) years of demonstrated leadership experience required

Senior Director of Warehousing & Assembly Operations

About the Role

This is a rare opportunity to step into a highly visible leadership role within a successful and growing organization. Dimora Brands continues to expand its footprint, product offerings, and operational capabilities, creating meaningful opportunities for leaders who want to make a lasting impact. The Senior Director of Warehousing & Assembly will lead high-performing teams across a multi-site network. This role offers the ability to directly influence strategy, drive measurable operational improvements, and implement transformative change across the company. For an ambitious operations leader, this position provides significant exposure, executive partnership, and clear opportunities for continued advancement within a thriving organization.

About Dimora Brands

Dimora Brands is the parent company of industry-leading brands including Hardware Resources, Top Knobs, Wolf Home Products, Atlas Homewares, and Task Lighting. Across our portfolio, we design, engineer, manufacture, and distribute decorative and functional hardware, cabinet organizers, cabinets, wood products, and LED lighting solutions.

We proudly stock over 24,000 SKUs and ship same-day from strategically located distribution centers nationwide. Our success is driven by operational excellence, hard work, and a strong commitment to serving manufacturing, showroom, wholesale, retail, and e-commerce customers. At Dimora Brands, we foster a high-performance, team-oriented culture where leaders are empowered to build, innovate, and drive meaningful impact.

Position Summary

The Senior Director of Warehousing & Assembly is a network-wide operations leader responsible for the strategic direction, performance, and continuous improvement of:

• Hardware Resources (warehouse functions/ cabinet assembly)
• Top Knobs warehouse network
• Task Lighting Operations (assembly/warehouse functions)

This role leads a multi-site distribution and assembly network and is accountable for driving operational excellence across Safety, Quality, Delivery, Cost, and Talent. The Senior Director ensures standardized processes, consistent execution, strong financial performance, and best-in-class customer service across all facilities. The Senior Director will take well-established, well-functioning operations and engage in continuous improvement to strive for excellence in all key areas.

This leader will function as a change agent, building high-performing teams, implementing standardized operating procedures (SOPs), and driving Lean process improvements across the network. This role requires a strong cross-functional partnership with Sales, Customer Service, Product Quality, Logistics, Supply Chain, and Executive Leadership to ensure operational alignment and customer satisfaction.

Key Responsibilities

Network Operations Leadership

• Provide strategic and operational leadership for all Dimora Brands warehousing/cabinet assembly and Task Lighting assembly operations.
• Lead and develop DC Managers and site leadership teams.
• Ensure all facilities are staffed, trained, equipped, and operating within company guidelines and performance expectations.
• Serve as escalation point for operational performance gaps and customer service issues.

Performance & KPI Accountability

• Drive execution across all key performance metrics:
• Safety
• Quality
• Delivery / Service Levels
• Cost Management
• Talent Development
• Establish and monitor standardized scorecards across all sites.
• Identify performance gaps and implement corrective action plans with urgency and accountability.
• Own and manage regional operating budgets, capital planning, and cost control initiatives.

Scope

• Leads 10+ locations across the US
• Reports directly to the COO
• Manages a team of 225+ direct and indirect reports

Process Standardization & Continuous Improvement

• Lead the development, deployment, and compliance of standardized SOPs, playbooks, and best practices across all warehouse and assembly sites.
• Drive Lean leadership principles and structured problem-solving processes to eliminate waste and improve productivity.
• Lead focused improvement events and cross-functional initiatives.
• Ensure strong audit processes are in place to maintain operational discipline and process consistency.

Assembly & Value-Added Operations (Task Lighting and NorthPoint Cabinetry)

• Oversee assembly/manufacturing workflows to ensure quality, throughput, and efficiency targets are met.
• Partner with Product Quality and Engineering to ensure product standards and compliance.
• Optimize labor planning, workflow design, and material flow to support scalable growth.

Talent Development & Organizational Leadership

• Build and sustain a high-performance culture across all distribution and assembly operations.
• Assess training and development needs across the network.
• Coach and mentor warehouse and operations leaders; develop a strong leadership pipeline.
• Identify high-potential talent and create succession planning strategies.
• Foster a culture of accountability, collaboration, and continuous improvement.

Cross-Functional Collaboration

• Partner closely with Sales to ensure customer expectations and service requirements are met.
• Collaborate with Customer Service to quickly resolve order processing errors and service disruptions.
• Collaborate with Supply Chain, Logistics, and Product Quality to ensure seamless operational flow.
• Communicate disruptions, risks, and opportunities to Executive leadership in a timely and solutions-oriented manner.

Network Optimization & Growth Support

• Support new program launches, warehouse expansions, and facility relocations.
• Evaluate network capacity and scalability to support business growth.
• Lead technology adoption and warehouse systems improvements.
• Provide operational leadership during times of transition or leadership gaps within facilities.

What Success Looks Like

• A standardized, high-performing warehouse and assembly network operating with consistency and discipline.
• Strong safety record and compliance across all facilities.
• Improved service levels and reduced order errors.
• Measurable cost efficiencies and productivity gains.
• Engaged, developed leadership teams with a clear succession pipeline.
• A culture of urgency, accountability, and continuous improvement.

Qualifications

Experience

• 10+ years of progressive leadership experience in warehouse, distribution, logistics, and/or light manufacturing/assembly operations.
• Minimum 5+ years leading multiple sites with demonstrated success driving measurable performance improvement.
• Experience implementing Lean methodologies and structured problem-solving processes preferred.
• Proven success managing budgets and driving cost optimization initiatives.

Education

• Bachelor’s degree in Supply Chain, Logistics, Business, Operations Management, or related field required.
• MBA or advanced degree a plus.

Skills & Competencies

• Strong leadership presence and leadership capability.
• Demonstrated ability to lead through change across geographically dispersed teams.
• Deep understanding of inventory control, order processing, shipping systems, and warehouse technology.
• Strong financial acumen and data-driven decision-making skills.
• Lead by example work ethic
• Excellent communication and relationship management skills across multiple organizational levels.
• Highly organized and effective in fast-paced, multi-time-zone environments.

Additional Information

• Based at a Dimora Brands location (Dallas, Bossier, or Branchburg preferred).
• Regular travel to distribution and assembly facilities (approximately 25–40% domestic travel).
• Must conduct all company affairs in a professional and ethical manner.
• Post-offer background check and drug screen required.

Our client in Medford is seeking an enthusiastic and experienced Customer Service Team Lead to join their dynamic, fast-paced team. This is a full-time, potential temp-to-hire opportunity with a well-established, family-owned company that values teamwork and professionalism!

Qualified candidates will be required to register with J & J Staffing Resources. To begin your application, please visit: :

• Monday – Friday: 8:00 AM – 4:30 PM.
• Saturdays: 8:00 AM – 12:00 PM (Rotated).

(Note: When you work a Saturday, you get your choice of a half/full day off during the week or overtime pay. )

What You'll Do:

• Lead from the Front: Act as the primary point of contact for customers via phone, email, and text.
• Workflow Management: Oversee the daily "to-do" list for the front office, ensuring the team stays productive and deadlines are met.
• Mentorship: Support and guide two CSRs, providing answers to their questions and maintaining high service standards.
• Operations: Manage order processing, returns, and exchanges with high accuracy in our database.
• Financial Integrity: Handle cash and credit transactions and oversee proper payment procedures.
• Process Improvement: Work with management to find ways to make our office run even better.

What You Bring to the Table

• Experience: A solid background in customer service (Sales or QuickBooks experience is a major plus).
• Leadership: You don't wait to be told what to do; you see a gap and fill it.
• Communication: Elite phone etiquette and the ability to handle pressure with a smile.
• Reliability: You understand that as a leader, your presence is vital to the team's success.
• Detail-Oriented: You catch the small errors before they become big problems.

J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ !!!

If you have previously registered with us, please call your local office and we can update your status over the phone. You can find a list of J & J locations on our website: 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Superintendent will help plan, manage and execute all aspects of assigned projects. This position will be responsible for managing material and equipment, assisting with people management, ensuring documentation is complete and meeting project goals to achieve timely and profitable completion of each project. All activities will be performed in support of the strategy, vision and values of JE Dunn.

SUPERINTENDENT FAMILY - CORE

• Leads all aspects of the company’s safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff and needed.
• Provides management of subcontractors and organization of the overall job and workflow.
• Manages and oversees company staff, subcontractors, suppliers and programs such as Safety, Quality and EEO for a small project or a major portion of a larger project.
• Develops work plans for subcontractors and self-performed work.
• Coordinates and manages the care, custody and control of the project site.
• Leads various meetings including daily standup and weekly trade meetings.
• Attends, manages and participates in appropriate progress and/or project OAC meetings.
• Creates, manages, changes and implements the project’s schedule as needed, in conjunction with the Project Manager.
• May be responsible for tracking and monitoring project budget and costs by using the project management system’s cost reports and data from the project manager
• Communicates key project information to owners, design team, governing authorities, subcontractors, suppliers and other departments.
• Follows the project filing and documentation organization system as dictated for the project. Updates drawings, logs, diaries and inspection notebooks.
• Approves and/or records unit cost information for weekly reports and completes daily reports, logs and tracking reports.
• Evaluates progress on self-perform work and make adjustments as needed.
• Manages material and equipment needs for the project.
• Supports the MOC (Material and Other Costs) and DLSC (Dunn Logistics Service Center) procurement and approval processes.
• Assists in the selection of the formwork, tools and equipment necessary to complete self-perform operations.
• Manages timecard approval process to ensure reporting of accurate hours and proper cost codes.
• Ensures quality compliance through use of specifications, setting quality standards, in–house QA/QC and outside resources.
• Supports the project closeouts by supervising pre-punch activities and coordinating activities with the owner, architect and governing authorities.
• Gains understanding of the project pursuit process and methodology.
• Participates with the field operations leadership and the project team to put together a project pre plan; implements, monitors and adjusts as needed throughout the project lifecycle.
• Partners with field leadership to establish field staffing for their assigned project.
• Partners with project management to identify schedule and costs associated with project changes.
• Participates in the negotiation process with the owner and architect to gain agreement for project changes.
• Participates with the project team in preparation and presentation for all project review meetings, including the monthly review process and other key project meetings.
• Participates in the project buy out meetings with subcontractors and vendors.
• Understands and applies the terms and conditions of the owner and subcontractor contracts for the project.
• Responsible for identifying and recruiting top talent.
• Leads, supports and promotes a culture of diversity and inclusion within JE Dunn. Understands JE Dunn’s policy of non-discrimination and ensures positive, proactive implementation throughout the organization.

Key Role Responsibilities - Additional Core

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Intermediate).
• Ability to conduct effective presentations.
• Proficiency in MS Office (Intermediate).
• Ability to apply fundamentals of the means and methods of construction management to projects.
• Knowledge of project processes and how each supports the successful completion of a project.
• Ability to build relationships with team members that transcend a project.
• Proficiency in project management and accounting software.
• Proficiency in required JE Dunn construction technology.
• Proficiency in scheduling software.
• Ability to apply Lean process and philosophy.
• Demonstrated knowledge of specific trades and scopes of work (Intermediate).
• Demonstrated knowledge of self-perform and labor productivity.
• Ability to manage budgets, maximize profitability and generate future work through building relationships.
• Knowledge of organizational structure and available resources.
• Knowledge of layout skill (Intermediate).
• Knowledge of crane flagging and rigging (Intermediate).
• Ability to understand document changes and impact to the project schedule.
• Ability to build relationships and collaborate within a team, internally and externally.

Education

• High School Diploma or GED.
• Bachelor’s degree in construction management, engineering or related field (Preferred).

Experience

• 3+ years construction experience.
• 1+ years field supervision experience.
• Working Environment
• Must be able to lift at least to 50 pounds
• May require periods of travel and/or relocation
• May be exposed to extreme conditions (hot or cold)
• Must be willing to work non-traditional hours to meet project needs
• Frequent activity: Standing, Walking, Climbing, Bending, Reaching above Shoulder, Pushing, Pulling
• Occasional activity: Sitting, Viewing Computer Screen

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

Harvard Resource Solutions is seeking an Executive Administrative Assistant for their non profit client in Troy.

Hybrid Schedule: 2 days remote- M & F / 3 days in office -T-W-Th)

Hours: 8:30am - 5:00pm ( 30 minute lunch)

Summary

The Executive Administrative Assistant provides high-level administrative support and project-based assistance to members of the Foundation’s Executive Office and Executive Team (“Executives”). The Executive Administrative Assistant works closely to support Executives by cultivating positive working relationships through open communication. The Executive Assistant is required to be proactive, self-directed, produce high quality work, possess sound judgment and have a high attention to detail, while exercising discretion and maintaining confidentiality. This position is responsible for effective handling of the Executives’ schedules, as well as coordinating and executing administrative functions including travel, expense reporting, budget monitoring, and proficiently handling documents and tasks for optimal organization.

Duties

Scheduling & Calendar Management

• Manage complex executive calendars, meetings, and departmental schedules.
• Coordinate internal/external meetings, assemble materials, and confirm appointments.
• Collaborate with other assistants and departments for seamless scheduling.
• Proofread, finalize, and distribute documents.

Internal Operations

• Prepare expense reports, contracts, invoices, and resolve discrepancies with Finance.
• Draft correspondence, presentations, spreadsheets, and maintain contact lists.
• Support events, Board meetings, and office logistics, including visitor coordination.

Travel & Logistics

• Arrange business travel, including airfare, lodging, transportation, and itineraries.
• Coordinate with vendors and internal teams to ensure smooth travel plans.
• Support travel for special events and Board activities.

Board of Trustee Support

• Prepare and distribute Board materials.
• Assist with Board meeting logistics and events as directed.

Other Duties

• Perform additional tasks and projects as assigned.

Requirements

• Associate’s degree required, Bachelor’s preferred.
• 5–7 years executive assistant experience, preferably supporting C-level executives.
• Strong organizational, communication, and problem-solving skills with high attention to detail.
• Advanced Microsoft Office skills; experience with calendar management, travel, and document review.
• Demonstrated discretion, professionalism, and ability to prioritize in a fast-paced environment.
• Collaborative, proactive, solutions-oriented, and adaptable to changing priorities.
• Proficiency with MS Office
• Familiarity with web-based office management technology and software tools such as, ADP Workforce Now, Zoom, One Drive, Concur, DocuSign, and Google Docs preferred

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

• Ability to read, write, perform basic arithmetic calculations, and follow oral and written instructions.
• Six months of experience in a custodial cleaning operation or an equivalent combination of training and experience.

• Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies.
• The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities.
• As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited.
• As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

We believe in the importance of in-office collaboration and fully intend for the selected candidate for this role to work on site in the specified location(s).

Global Investing Services (GIS) is a specialized group that serves the trading, customer service and operational needs of both domestic and international clients interested in trading stocks that trade on exchanges outside the U.S. as well as foreign currencies. GIS has daily interactions from virtually every customer contact area of Schwab (Branches, Retail, Advisor Services, Schwab Wealth Advisory, etc.) and works to promote outstanding client experience as it relates to all facets of their international equity investments. GIS also has direct-line telephone contact with external market makers as well as the various major market centers in foreign securities. In addition to assisting US clients, GIS regularly serves clients living outside the U.S. that have international accounts with us to provide investment, trading and operational inquiries.

What you are good at:

This role is responsible for helping clients develop their trading expertise and grow their portfolios by imparting the knowledge and supporting the tools trader clients use to make them a more sophisticated, successful, and self-directed investor. This position is the subject matter expert in trading equities, derivatives (options, futures), and foreign exchange for not only our clients, but the goal is also to help clients develop their trading expertise and grow their portfolios by imparting the knowledge and supporting the tools these actively engaged clients use to make them a more sophisticated, successful self-directed investor. Representatives in this position will possess an advanced level of knowledge of trading equities, derivatives (options/futures), and foreign exchange. We grow business through asset gathering and product cross-sell while retaining assets through client confidence and loyalty. Together, we leverage industry knowledge and platform expertise to send well-positioned business leads to our partners in Retail Sales, Education and Trader Business Development. Additionaly, you'll influence and close business for Retails Sales associates by presenting self-directed active trader clients and prospects with industry standard for market understanding while attracting additional assets and business from our fully engaged clients, by meeting their service, education and trading resource needs.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

REQUIRED QUALIFICATIONS:

• Active Series 7, 63 licenses required.
• Excellent communicative skills, both oral and written, and can succinctly explain complex topics with proper positioning, context, and accuracy.
• 3+ years of experience servicing clients and an equivalent level of knowledge of securities industry.
• Ability to educate clients and colleagues on complex concepts and to varying levels of expertise while displaying confidence, skill, and professionalism to resolve time-sensitive and possibly costly issues in a manner that strengthens the client relationship and mitigates risk for the firm.
• Must have necessary sense of urgency and the ability to multi-task utilizing strong business judgment and prioritization skills.

PREFERRED QUALIFICATIONS:

• Prior professional trader level of expertise in equities, futures, market structure and a detailed knowledge of the securities industry and capital markets is preferred.Bachelor's Degree or equivalent experience
• Minimum two years of equity trading experience, derivatives trading, or other equivalent experience is preferred.
• Bachelor's Degree or equivalent experience preferred.
• Strong knowledge of industry, product availability, policies and procedures involving international client relationships.
• 9/10 License also preferred.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

To coordinate all technical and guest aspects of a live entertainment production. The pay for the position is $17.50 an hour. This is an internship opportunity for current individuals that are in an undergraduation program or a recent graduate.

• Work as a member of the area as needed.
• Demonstrate the ability communicate well, think quickly in pressure situations, and motivate a work crew.
• Have a full understanding of the job responsibilities for all the positions under their direct supervision.
• Develop and maintain work schedules for all staff in assigned area.
• Work within other department venues and units as the need arises.
• Develop procedures to make the area run properly and efficiently.
• Maintain a guest first mentality ensuring all shows start on time.
• Work as a resource for the team.
• Ensure all Characters performers costumes and Meet & Greets adhere to the guidelines set by Warner Bros. and the Six Flags Production Team.
• Navigate in, on, or around scenic elements associated with specific production in potentially dark and restrictive spaces.
• Hold regular crew meetings to deliver park/department information and/or comments from Department Management
• Monitor the performance of your team members.
• Provide coaching, counseling and disciplinary/commendable action as needed to maintain and improve the performance of the crew.
• Complete all departmental and park related paperwork.
• Ensure all shows elements stay well maintained and are executed safely.
• Adhere to and enforce all park policies and procedures as outlined in your Seasonal Handbook and the Department Standard Operating Procedure Manual.
• Work with Entertainment Management to assist and shadow with other aspects within the Entertainment Department.
• Immediately reports any unsafe acts to the Entertainment Management.
• Train new personnel as needed.
• Complete all projects as asked by Entertainment Management.

• Minimum Age: 18
• Shifts are dependent upon Show needs
• Must have a valid Driver’s License
• Must be able to stand/walk for the length of the shift
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others