Regional Director

"The Quantum team embraces the "work hard, play hard" culture and allows you to be your best self in your professional endeavors!"

Why work here?

Quantum Education Professionals, an industry leader in education staffing, is currently hiring a Regional Director of Q360. This position will be responsible for creating relationships with school districts across the Northeast while working with an experienced team of educators. The Q360 Director is responsible for leading operational execution, client satisfaction, vendor coordination, compliance oversight, and financial performance within assigned school district partnerships. This role serves as the primary strategic liaison between Q360, district leadership, vendor partners, internal departments (Recruiting, HR, Payroll, Credentialing), and field-based staff.

The Director ensures placements are filled, vendor performance is managed, contracts are executed properly, credentials are compliant, invoices are accurate, and district relationships remain strong and sustainable.

Minimum Qualifications:

· Must have a Bachlors degree

· Must have a dynamic personality to engage with new connections regularly

· Must have the ability to travel approximately 30% of the time

· Must have the ability to have a flexible work schedule, some evening and weekend events are required

· Preferred a minimum of 2 years of supervising

Core Responsibilities

1. District Relationship Management

• Serve as the primary point of contact for assigned school districts.

• Maintain regular communication with district leadership (HR, SPED, Principals, Business Office).

• Proactively address service concerns, performance issues, and staffing gaps.

• Identify expansion opportunities within existing contracts.

2. Vendor Coordination & Oversight

• Serve as primary liaison for approved vendor agencies supporting assigned districts.

• Ensure vendor-submitted candidates meet district and Q360 credentialing standards.

• Monitor vendor performance, responsiveness, and compliance.

• Review vendor bill rates to ensure margin alignment and contract compliance.

• Coordinate resolution of vendor-related performance or billing disputes.

• Ensure vendor placements are properly tracked in system of record.

• Maintain documentation related to vendor agreements, buy-out terms, and compliance certifications.

• Escalate underperformance or contract violations to senior leadership.

3. Operational Oversight

• Ensure all open roles are actively recruited and filled in a timely manner (direct and vendor-sourced).

• Monitor onboarding progress and credential compliance.

• Coordinate closely with Recruiting, Credentialing, and Payroll teams.

• Maintain accurate staff-to-position alignment in BlueSky (or system of record).

• Ensure time approval workflows are functioning properly for both direct and vendor staff.

4. Compliance & Risk Management

• Ensure all staff (direct and vendor) meet state and district credentialing requirements.

• Monitor background check, TB, fingerprinting, and required compliance documentation.

• Address employee or vendor misconduct promptly.

• Conduct investigations when required.

• Escalate risk issues to senior leadership immediately.

5. Financial Accountability

• Monitor bill rates, pay rates, vendor rates, and gross margin per placement.

• Review and validate invoices prior to submission to districts.

• Reconcile vendor invoices against approved time and contracted rates.

• Address billing disputes with districts or vendors.

• Support collections efforts when necessary.

• Ensure buy-out fee compliance and documentation.

6. Team Leadership & Development

• Supervise assigned Account Managers or Coordinators (if applicable).

• Provide performance feedback to field-based staff.

• Support employee engagement and retention efforts.

• Assist with corrective action and performance improvement plans when needed.

Key Performance Indicators (KPIs)

• Fill rate % (direct + vendor)

• Gross margin by district

• Vendor performance score

• Invoice accuracy rate

• Credential compliance rate

• District satisfaction / renewal rate

• Time-to-fill

• Vendor utilization vs. direct placement ratio