Howard Technology Solutions Logo Jobs in Usa

About Birlasoft:

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Requirements on Skills and experience

The candidate shall have at least 2 full implementation cycle experience of CPQ and PRM implementation in a role of Solution Architect.

Must have hands on experience on REDWOOD UI.

Candidates are expected to have experience on integration with other applications like CRM, ERP, CAD CAM applications

Job Overview

We are currently seeking an Oracle CPQ and PRM Solution Architect to join our dynamic team in the USA. The successful candidate will be responsible for designing and implementing Oracle CPQ (Configure, Price, Quote) and PRM (Partner Relationship Management) solutions to meet our business needs. This role involves working closely with stakeholders to understand their requirements, developing solution designs, and overseeing the implementation process to ensure successful delivery. The ideal candidate will have a strong understanding of Oracle CPQ and PRM, excellent problem-solving skills, and the ability to lead and manage projects effectively.

Responsibilities

Design and implement Oracle CPQ and PRM solutions based on business requirements.

Manage and execute BML and Groovy scripting for business rule creation and management.

Coordinate with various teams to ensure the successful delivery of projects.

Maintain effective communication with stakeholders and manage their expectations.

Required Skills

BML Scripting: The candidate must have a strong understanding and experience in BML scripting, which is essential for creating and managing business rules in Oracle CPQ.

CPQ Technical: The candidate should have a deep technical understanding of Oracle CPQ (Configure, Price, Quote) and should be able to handle complex configurations.

Groovy Scripting: Proficiency in Groovy scripting is required as it is used for advanced customization in Oracle CPQ.

The candidate must have a bachelor’s degree in computer science, Information Systems, or a related field. A Master's degree or relevant Oracle certifications would be a plus.

Preferred Skills

Solution Architecture: Experience in designing and implementing comprehensive solutions in Oracle CPQ and PRM.

UI (User Interface) Design: Ability to design user-friendly interfaces that enhance user experience.

Oracle Project Manufacturing: Knowledge of Oracle Project Manufacturing can be beneficial in understanding and managing project-based manufacturing processes.

Stakeholder Relationship Management: Ability to manage relationships with stakeholders effectively.

Bill of Material: Understanding of Bill of Material (BOM) and its application in manufacturing processes.

Communication Skills: Excellent verbal and written communication skills to effectively convey complex technical information.

Project Management: Experience in managing projects, coordinating with teams, and ensuring timely delivery.

Problem-Solving Skills: Ability to identify, analyze, and solve complex problems.

Teamwork: Ability to work effectively in a team.

Adaptability: Ability to adapt to changing business needs and technologies.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Rite-Hite is a global leader in industrial safety and efficiency solutions. As part of our digital transformation journey, we are seeking a Systems Architect, Camera and Vision Technologies to help build and scale intelligent systems that leverage visual sensing to deliver real-time awareness, automation support, and customer value in industrial environments.

The Systems Architect, Camera and Vision Technologies is responsible for defining and guiding the architecture for camera hardware, vision pipelines, and vision-enabled capabilities deployed on devices and edge platforms. This role ensures that camera and vision solutions are scalable, reliable, secure, and aligned with enterprise product and platform objectives.

The architect partners closely with product management, device and edge software teams, AI/ML teams, hardware engineering, and digital solution leaders to translate business and customer requirements into robust camera and vision foundations that enable consistent behavior, efficient lifecycle management, and high-quality user experiences.

CORE RESPONSIBILITIES

• Define and maintain reference architectures, design patterns, and standards for camera hardware, vision pipelines, and edge-based vision processing.
• Establish common approaches for camera integration, image acquisition, preprocessing, inference pipelines, and data management.
• Ensure architectural decisions support real-time operation, scalability, reliability, safety, and security.

• Drive the strategic use of camera and vision technologies to enable safety, productivity, automation, and maintenance use cases.
• Own a portion of the internal technology radar related to cameras, vision sensors, and visual analytics.
• Foster responsible, ethical, and transparent use of vision technologies aligned with privacy, cybersecurity, and safety requirements.

• Partner with product management and engineering teams to enable vision-based capabilities such as event detection, situational awareness, condition monitoring, and automation support.
• Guide architectural decisions related to camera selection, optics, illumination, environmental constraints, and edge compute limitations.
• Promote reuse and consistency of camera and vision components across products and platforms.

• Define patterns for integration between camera and vision technologies, edge AI/ML solutions, device software, hybrid mobile applications, and enterprise or cloud-based platforms.
• Ensure solutions support online, offline, and hybrid deployment models common in industrial environments.
• Promote interoperability with internal systems and approved third-party technologies.

• Define secure-by-design and safety-aligned principles for camera and vision deployment, including data protection and access controls.
• Ensure alignment with applicable safety, quality, and industrial cybersecurity standards.
• Participate in architecture and design reviews to assess risk, resilience, and compliance.

• Collaborate across product management, device and edge software, AI/ML, hardware engineering, manufacturing, service, and mobile application teams.
• Provide technical leadership, mentorship, and guidance related to camera and vision technologies.
• Serve as the technical voice for vision-based capabilities in strategic customer conversations and enterprise implementations when appropriate.

• This role does not have direct reports but is expected to provide technical leadership and architectural guidance across multiple teams.

QUALIFICATIONS

• Bachelor's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Vision, or a related technical field required; Master's degree preferred.
• 8+ years of experience delivering camera- or vision-enabled systems, with experience deploying solutions in industrial or edge environments.
• Experience with connected, automated, or safety-critical systems preferred.

• Strong understanding of camera systems, optics, image processing, and computer vision architectures.
• Experience designing vision pipelines that balance performance, latency, accuracy, and environmental constraints.
• Ability to think systemically across cameras, sensors, edge platforms, AI/ML, mobile applications, and cloud services.
• Strong communication skills and ability to influence cross-functional stakeholders.
• Familiarity with industrial automation, safety systems, or vision-based sensing is a plus.

Leadership & Collaboration:

• Visionary technical leader who can inspire cross-functional teams and align stakeholders to a shared product vision.
• Exceptional communicator across technical and non-technical audiences.
• Committed to data-driven decision-making and delivery excellence.

Why Join Rite-Hite Digital Solutions?

As a technology leader within a globally trusted industrial brand, you will play a pivotal role in shaping how camera and vision technologies are applied to improve safety, productivity, and automation in real-world industrial environments. Your work will directly influence how visual sensing becomes a scalable, reliable foundation for next-generation connected solutions.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

ARBA Retail Systems, headquartered near Chicago, Illinois, is a leading provider of Payroll Deduction POS Software. We serve healthcare facilities, corporations, and independently owned retail businesses, offering solutions tailored to sectors such as cafeterias, coffee bars, and retail locations. Our products are built on Microsoft’s .NET SQL framework and leverage cutting-edge Cloud Computing technology to deliver advanced POS applications. By automating transactions, our software helps businesses improve efficiency, increase sales, and enhance profitability across various industries, including healthcare and retail.

We are seeking a full-time Technology Sales Consultant to join our on-site team in Lisle, IL. In this role, you will identify client needs and provide technology-based sales solutions, act as a trusted advisor, and build long-term client relationships. You will be responsible for meeting sales targets, managing customer accounts, and collaborating with internal teams to execute sales strategies. The position also involves presenting ARBA products, recommending tailored solutions, and maintaining a continuous pipeline of potential clients.

• Expertise in Sales Consulting and Consulting, with a solid understanding of assessing client needs and providing tailored solutions
• Strong background in Sales and Sales Operations, with a proven ability to meet and exceed targets
• Experience in Account Management to build and maintain long-term client relationships
• Exceptional communication, presentation, and negotiation skills
• Ability to work effectively in a team-oriented, fast-paced environment
• Proficiency in CRM systems and Microsoft Suite
• Previous experience in the POS or retail technology industry is a plus
• Bachelor's degree in Business, Marketing, or a related field preferred

About the Role & Team

Walt Disney Imagineering is the creative force that imagines, designs, and brings to life all Disney theme parks, resorts, attractions, and cruise ships worldwide. Working across a spectrum of disciplines that range from creative and conceptual to scientific and technical, Imagineers blend an innovative mixture of storytelling, art, science, and technology to create immersive experiences, memorable destinations, and innovative entertainment for families around the globe.

Nearly every project at Walt Disney Imagineering includes a first-of-its-kind. Innovation is in our DNA, and Imagineers constantly push the boundaries of technology and invent new goals as well as the solutions to achieve them. As Imagineers, one of our greatest rewards is knowing that the experiences and environments we create inspire others. The diversity of expertise at Imagineering makes us uniquely capable of influencing positive change in our communities and around the world. And knowing that we have helped make a difference is incredibly fulfilling and inspiring for all of us.

Are you an OT or ICS engineer who has an interest and aptitude for network design and cyber security?

As a Ride Control Systems Security Engineer you will work within Walt Disney Imagineering’s Ride Studio on multiple ride attraction projects and are responsible for network architecture and cyber security design and implementation activities on new ride projects for installation in all our parks across the globe.  Join us in a highly collaborative and self-directed atmosphere to lead efforts applying leading edge network technology on Disney rides!

You will report to the Ride Controls Systems Engineering Executive

This is a full time role.

What You Will Do:

• Lead Operational Technology (OT)/ Industrial Control Systems (ICS) network architecture and cyber security systems development, design, and implementation for automation and embedded control systems on a wide variety of large-scale, highly complex, and innovative ride systems
• Perform engineering design and analysis for ride system networks, with focus on automation system architecture
• Design and test cyber security solutions and network architectures for ride systems
• Design, model, and analyze data network communication systems
• Research and test new products, technologies, and methodologies and conduct trade-off studies
• Prepare and propose new cyber security and network architecture concepts and standards
• Lead standards and policies development for ride control network and cyber security architectures
• Collaborate with and support project teams on network requirements, implementation, and issues
• Collaborate with attraction development teams to design and deliver ride networks
• Develop and analyze OT network performance requirements for high availability real-time system
• Develop and capture requirements and functional specifications in documents, drawings, and models
• Develop implementation plans and budgets for ride control network systems
• Develop and implement mock-ups and prototypes for proof-of concept efforts
• Develop test requirements and documents and conduct ride network installation/commissioning efforts

Required Qualifications & Skills

• At least 3 years of experience with design, engineering, installation, and commissioning of highly networked automation, process control, and industrial control systems
• At least 3 years of experience in network systems design, installation and configuration
• At least 3 years of experience with Linux and Windows system administration experience
• Demonstrated experience in network design and analysis approaches to ensure and balance network availability, performance, resiliency and security
• Knowledge of wired and short-range wireless communication networks used in high availability industrial and embedded applications
• Solid understanding of communication technologies/protocols: TCP/IP, CAN, Serial, ProfiNET, Ethernet/IP, EtherCAT, 802.11
• Demonstrated experience in wireless communications for control and monitoring high-availability safety critical systems
• Demonstrated experience evaluating and remediating network and system vulnerabilities
• Demonstrated experience with cyber security technologies including firewalls, endpoint security solutions, VPNs, network security monitoring and detection, and security information and event management (SIEM).
• Solid skills in technical document writing
• Ability to travel and work both domestically and internationally, for varying durations that could be up to 3 months
• Ability to handle multiple complex efforts simultaneously, coordinate team efforts, and manage tasks and priorities
• Ability to maintain knowledge of constantly changing network and cyber security concerns in OT/ICS systems

Preferred Qualifications and Skills

• Proficient in Rockwell and/or Siemens automation systems architecture and components
• Experienced in fail-safe and safety-related system design and analysis
• Experience with multitasking software platforms and design approaches
• Experience with wired and wireless network design and configuration
• Experience with firewalls, VPNs, network security monitoring, and vulnerability assessment tools
• Knowledge of software configuration management/version control tools
• Cisco, GIAC, CompTIA or other relevant network and cyber security certifications strongly preferred

Education

• As a minimum a Bachelor of Science Degree in engineering, computer science, or related field from an accredited university required; Electrical Engineering preferred

Additional Information:

• Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at  

#DXmedia

Compensation:

$145,000.00 to $160,000.00 per year annual salary.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.

Required Skills & Experience

-10+ years of experience in technology, consulting, or enterprise solution delivery.

-Proven success leading large enterprise initiatives with multiple stakeholders and dependencies.

-Experience creating and executing long‑term, multi‑year strategies that align with business goals.

-Strong ability to communicate complex concepts clearly to both technical and non‑technical audiences.

-Demonstrated experience in organizational leadership, including team collaboration, cross‑team alignment, and relationship building.

-Ability to influence without authority across diverse teams and leadership levels.

-Experience improving team or organizational health through process optimization, workload balancing, or operating model changes.

-Strategic thinker who can anticipate business needs and guide teams through ambiguity and change.

-Experience partnering with executives and business leaders to ensure alignment and shared understanding of priorities.

-Strong inclination toward collaboration, curiosity, innovation, and fostering continuous learning within teams.

Nice to Have Skills & Experience

-Experience supporting or leading enterprise-wide transformation initiatives beyond their immediate team.

-Background in consulting, especially within strategy, org design, or enterprise delivery environments.

-Strong familiarity with emerging technologies and the ability to recommend new approaches to improve enterprise solutions.

-Experience building or maturing operating models, intake processes, or delivery frameworks across large teams.

-Prior work influencing executive-level stakeholders or leading strategy discussions at the senior leadership level.

-Demonstrated success improving team culture, engagement, or retention within a technical organization.

-Strong aptitude for communication frameworks, decision frameworks, or structured problem solving used to manage ambiguity.

-Experience partnering closely with cross-functional groups (Product, Engineering, Ops, Data, CX, etc.) to drive alignment and shared priorities.

-Experience establishing or improving continuous improvement programs or delivery optimization efforts.

-Track record of fostering an environment of curiosity, innovation, and continuous learning within teams.

Job Description

Insight Global is seeking a Sr. IT Manager focused on strategy and organizational leadership to support a large Enterprise Solutions team. This leader will guide long‑term planning, shape team structure, and drive cross‑functional alignment across the business and technology groups.

Day‑to‑day responsibilities include:

-Developing and executing multi‑year strategies that align technology initiatives to broader business goals.

-Designing and refining organizational structures, improving workload balance, and creating sustainable operating models for large teams.

-Leading cross‑team collaboration to ensure clear communication, shared priorities, and smooth delivery across multiple stakeholders.

-Partnering closely with business leaders, executives, and technical teams to ensure alignment, transparency, and buy‑in around enterprise initiatives.

-Driving change in ambiguous environments by applying strategic frameworks, setting vision, and providing clarity for teams during periods of growth or transformation.

-Identifying opportunities for process optimization, improving team health, and strengthening delivery predictability.

-Communicating complex concepts in clear, accessible terms to both technical and non‑technical audiences.

-Fostering a culture of collaboration, continuous improvement, and curiosity across diverse teams.

Who We Are

Singlewire Software is the developer of Visitor Aware and InformaCast, leading visitor management and emergency notification platforms. Our software is used by more than 6,000 organizations around the world, including leaders in education, healthcare, manufacturing and other fields. We strive to keep people safe and informed, everywhere, every time.

The Opportunity

We have an exciting opportunity for a highly skilled Wireless Solutions Engineer to serve as the primary technical authority for wireless hardware, network design, deployment, and support of our new wearable panic button and alerting solutions leveraging Bluetooth Low Energy (BLE) and LoRaWAN technologies. This customer-facing role combines deep technical expertise with strong engagement across engineering, sales, partners, and customers ensuring that all deployed systems meet performance, reliability, and scalable standards. This position is located in Madison, WI.

Key Responsibilities:

• 
  
• Provide pre and post sales technical support, including RF predictive modeling and solution design and serve as an escalation point for complex technical issues.
  
• Help develop scalable installation models, develop and maintain acceptance procedures.
  
• Analyze and diagnose RF (Radio Frequency) interference, power consumption, and connectivity issues.
  
• Develop training materials and conduct sessions for partners and customers.
  
• Evaluate, test, and validate wireless hardware, sensors, and gateways.
  
• Serve as the escalation point for complex technical deployment and performance issues.
  

Required Qualifications:

• 
  
• Bachelor's degree in Electrical Engineering, Wireless Communications, related field or equivalent experience.
  
• Minimum 3 years of experience in wireless network design, RF engineering, or IoT deployment.
  
• Demonstrated success supporting customer-facing technical roles.
  
• Deep expertise in BLE and LoRaWAN protocols.
  
• Proficiency with RF design tools such as Hamina Planner, Ekahau, or iBwave.
  
• Ability to travel approximately 25% of the time.
  

Preferred Qualifications:

• 
  
• Certifications:
  
  
  • 
    
  • Hamina Certified Wireless Architect (HCWA)
    
  • Certified Wireless Network Administrator (CWNA)
    
  • Certified Wireless Design Professional (CWDP)
    
  • LoRaWAN Professional Certification
    
  
  
  
• Experience supporting large-scale IoT or wearable panic button deployments.
  
• Prior partner enablement or channel support experience.
  
• Strong analytical and problem-solving abilities.
  
• Excellent written and verbal communication skills.
  
• Ability to translate technical concepts into operational procedures.
  
• Strong organizational and project management skills.
  
• Ability to work independently and in cross-functional teams.
  

Role Summary

TriVir is hiring a Solution Sales Executive to drive net-new client revenue through partner-led and partner co-sell motions in the Identity and Access Management (IAM) market. This is an individual contributor role on a growing sales team. You will work closely with others for coverage and continuity, lead discovery to identify a client’s highest-impact IAM problems, and shape the best-fit services engagement. You will own the sales process end-to-end, including Quote and Statement of Work creation, and hand off cleanly to delivery after close.

About Us

TriVir is a boutique, high-end IAM services professional services firm. Our experience and expertise allow us to work with large companies and organizations to solve the most complex IAM problems.

What You’ll Do

• Drive partner-led pipeline: Generate and progress all opportunities through co-sell with PingIdentity, Okta, OpenText, and other partner account teams.
• Lead discovery and qualify deals: Diagnose root causes, quantify business impact, and use a structured framework (MEDDICC or similar) to confirm fit, stakeholders, decision process, and urgency.
• Solve the biggest problems: Identify the highest-priority IAM issues (“the nastiest problems”) and shape the single best-fit services solution to solve them.
• Own proposals and SOWs: Lead proposal development and Statement of Work creation (scope, assumptions, success criteria, milestones, client responsibilities, change control), leveraging internal sales engineers and solution architects for technical details and estimates.
• Manage procurement and close: Navigate negotiations and procurement, including regulated and public sector processes when applicable.
• Operate in a team-selling model: Coordinate with others for assistance, backup, handoffs, and shared coverage across opportunities as needed.
• Represent TriVir externally: Attend partner events, conferences, and client meetings (~25% travel) and present effectively to executive and technical audiences.
• Ensure clean delivery handoff: Transition signed work to delivery with clear documentation of scope, success criteria, assumptions, risks, and governance.

What You’ll Sell

• IAM systems integration and implementation services supporting: PingIdentity, Okta, OpenText IAM
• Identity Governance (IG) work including: Veza, Lumos
• Project-based services and advisory retainers (some engagements may evolve into ongoing managed-services-like relationships)

Compensation

• OTE: $160k-$230k based on experience
• Base: $90k-$130k
• Variable: $70k-$110k (based on recognized service revenue from net-new clients)
• Ramp: First year Q1 - 100% OTE, Q2 - 75% OTE, Q3 - 50% OTE, Q4 - 25% OTE
• Paid the greater of the Ramp or standard plan each quarter for the first year

Benefits

• Medical, dental, and vision insurance
• Short-term disability and long-term disability
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• 401(k) with company match

What Success Looks Like

Variable Compensation: Recognized net-new client revenue.

Performance Management:

• Partner-sourced/partner-influenced pipeline and revenue
• Win rate and stage conversion on partner-introduced opportunities
• Forecast and CRM hygiene (next steps, close plans, current status)
• Sales cycle management and deal progression by stage
• SOW quality (clear scope, deliverables, and success criteria)

Qualifications

Required

• Experience selling solutions or professional services
• Proven ability to sell complex, multi-stakeholder engagements (typical deal sizes $100k–$3M+; sales cycles measured in months)
• Comfortable selling to CIO/CISO, IAM leadership, and IT operations teams; able to work through procurement
• Experience operating in a team selling environment (coverage, backup, handoff)
• Strong written communication (proposals/SOWs) and executive presence
• Sufficient technical knowledge to engage in discovery motions and participate in technical solution development

Preferred

• IAM domain expertise and professional services selling experience
• Familiarity with PingIdentity, Okta, OpenText, and/or Veza/Lumos
• Working knowledge of MEDDICC or similar discovery/qualification frameworks

Location and Travel

• Strong preference for office presence in American Fork, UT, Raleigh, NC, or Centreville, VA

Approximately 25% travel for partner events, conferences, and client meetings

Additional Job Application Terms

This job is part of LinkedIn’s Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We’re committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you’re a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don’t hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

Qualifications:

• 10+ years of overall technical experience with at least 5 years leading teams as a solutions

• Previous experience in driving composable commerce solutions for B2C digital commerce capabilities on web/mobile/app platforms.

• Use of AI/data centric approaches to scale customer journeys and digital back- end systems.

• Proven track record of collaborating on high level abstract problem, business or technical and turning them into successful features.

• Experience working with distributed team members both onshore and offshore

• Strong communication and interpersonal skills, with the ability to build relationships easily and collaborate effectively with cross-functional teams.

• Well versed with UX methodologies, back-end integrations, Agile, CI/CD, DevOps, automation to build low touch systems.

• A coach and mentor who can demonstrate the craft of technology and show the way to remove roadblocks.

• Experience developing capabilities with leading ecommerce platforms like Shopify, BigCommerce, Salesforce Cloud. Having a good understanding of helping make Buy vs Build decisions. Integration experience with incorporating third party products/vendors to enhance ecommerce capabilities.

• Familiarity with modern frameworks and libraries – React, Vue, Next.js

• This position will require you to work onsite at either our Beverly Hills or Sam Ramon office.

BayOne is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

This job posting represents the general duties and requirements necessary to perform this position and is not an exhaustive statement of all responsibilities, duties, and skills required. Management reserves the right to revise or alter this job description.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Join us as our nextProcess Technology Manager, Reporting to our Head of Operations. You will coordinate Process Technology initiatives to bring consistency to the value chain with the aim to guide internal efficiency and customer satisfaction.

You will be based in Lakeland, FL.

In this exciting role you will:

• 
  
• Drive continuous improvement in citrus oil processing and liquid compounding operations.
  
• Lead process industrialization for new formulas and product transfers.
  
• Support yield, cost, capacity, and quality improvement initiatives.
  
• Provide technical leadership and strategic input for Naturals process development in NOAM.
  
• Act as a technical consultant for troubleshooting, capacity modeling, and CAPEX project support.
  
• Drive implementation, change management and knowledge sharing
  
• Develop operating instructions and parameters for equipment and manufacturing processes.
  

Technical Skills

• 
  
• Strong analytical and problem-solving skills using structured methodologies.
  
• Excellent written and verbal communication; able to train and influence at all organizational levels.
  
• Proven collaboration skills across functions and geographies.
  
• Ability to manage multiple projects in a fast-paced manufacturing environment.
  
• Proficiency in distillation, extraction, and compounding processes associated with citrus oils
  
• Knowledge of Food Safety and Quality Systems (such as FSSC, AIB, ISO, GMP, GHP, HACCP)
  

Required Qualifications:

• 
  
• University degree in Chemistry or Engineering.
  
• Related experience of minimum 5 years of which at least 3 years in equivalent position.
  
• Product formulation and industrialization experience desirable.
  
• Working knowledge of quality control methods such as HPLC, GC, and titration desirable.
  
• Continuous Improvement mindset and familiarity with Lean fundamentals.
  
• Strong Microsoft Office skills (intermediate Excel) and SAP experience.
  
• Demonstrated ability to work effectively across technical, production, and leadership teams.
  
• Self-motivated, detail-oriented, and able to work independently under minimal supervision.
  

What We Can Offer You:

• 
  
• Healthcare Plan:
  
• Medical
  
• Dental
  
• Vision
  
• High matching 401k plan
  
• Vacation days
  

#LI-Onsite

#ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

**The successful JD applicant will reside in the Albany area**

Do you enjoy building solid internal and external relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.

Responsibilities

• Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
• Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
• Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
• Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
• Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
• Collecting feature and function requirements from customers and communicate to appropriate product team members
• Utilizing all required processes, tools and systems

Requirements

• Have a Juris Doctorate
• Display excellent verbal and written communication skills
• Have the ability to build solid relationships internally and externally
• Have proven training and/or sales experience
• Experience performing simple and complex research assignments
• Display impressive organizational skills
• Be able to travel up to 50% of the time

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

**The successful JD applicant will reside in the Alabama or Louisiana area**

Do you enjoy building solid internal and external relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,300 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.

About the Role

As a Solutions Consultant, you'll provide education and support, build preference, and drive usage of our solutions. You will retain and grow revenue within assigned accounts and/or territory while building solid relationships within accounts. You will also understand customer needs, provide high-quality consultation, and generate leads.

Responsibilities

• Providing consultative services to legal customers and prospects ensuring maximized use and understanding of LexisNexis products
• Collaborating with sales partners on preference, driving strategy, and developing strategic account plans
• Identifying and sharing leads and opportunities with sales partners and/or Product Specialists
• Conducting competitor research, analyzing findings, and sharing information with Product, Segment and Marketing
• Communicating credibly with clients to understand their challenges and provide guidance, education, and consultation to help improvement
• Collecting feature and function requirements from customers and communicate to appropriate product team members
• Utilizing all required processes, tools and systems

Requirements

• Have a Juris Doctorate
• Display excellent verbal and written communication skills
• Have the ability to build solid relationships internally and externally
• Have proven training and/or sales experience
• Experience performing simple and complex research assignments
• Display impressive organizational skills
• Be able to travel up to 50% of the time

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.