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Manager – POS Transformation | NCR Aloha SME

Louisville, KY 1 day ago ✦ New

Job Description

Job Title: Manager – POS Transformation | NCR Aloha SME

Location: Louisville, KY (Hybrid)

Duration: Long Term contract

Job Description:

  • Client is seeking a Manager-level NCR Aloha Subject Matter Expert (SME) to lead POS menu optimization and configuration governance initiatives for Quick Service Restaurant (QSR) clients.
  • The role serves as the functional authority for NCR Aloha Quick Service environments, Driving discovery, Design Menu Layouts, and Rollout readiness across multi-store deployments.


Key Responsibilities:

  • Lead client discovery workshops and assess current-state NCR Aloha Quick Service configurations, including menus, panels, modifiers, and job-code variations.
  • Design, Develop and guide POS screen (Menu Layout) reorganization, button layout redesigns, modifier flows, and combo updates to improve usability and speed of service.
  • Provide SME guidance on Aloha Takeout, RAL, dynamic modifiers, and context panels.
  • Oversee Aloha database reviews to identify duplication, standardization opportunities, and configuration efficiencies.
  • Ensure consistent layouts across front counter, drive-thru, and tablet devices while managing approved exceptions.
  • Support rollout planning for multi-store deployments and act as the primary client-facing POS SME.


Required Qualifications:

  • Extensive experience with NCR Aloha Quick Service (v12.x) configuration and menu architecture.
  • Strong hands-on expertise in designing menu layout, dynamic modifiers, context panels, Aloha Takeout, RAL, and job-code-based layouts.
  • Experience supporting BOH-hosted Aloha environments with hybrid tablet or handheld access.
  • Consulting or enterprise delivery experience with strong stakeholder management skills.
  • Experience supporting multi-store QSR POS rollouts.


Looking forward for your reply.

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