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*At Securian Financial the internal position title is Data Science Sr Analyst or Data Science Consultant. The title and salary will be determined based on experience and applied skills.*
Summary
As an Operational Support Data Scientist at Securian Financial, you will bridge advanced analytics and day-to-day business operations by designing, deploying, monitoring, and continuously improving AI-driven solutions that support enterprise processes.
This role focuses on supporting reliable, scalable, and explainable AI solutions that enhance operational efficiency, decision support, customer experience, and risk management across Digital, Marketing, Sales, and Servicing functions.
You will operate at the intersection of data science, MLOps, and the business - ensuring models are maintained, enhanced, monitored, and aligned with Securian's Enterprise Data Strategy Vision and Operating Principles.
Responsibilities include but are not limited to:
AI Solution Development & Deployment
Work with business teams to enhance existing solutions to enhance and optimize existing AI/ML solutions.
Deploy and manage solutions using cloud-native tools (e.g., AWS SageMaker).
Operational Model Support & Optimization
Monitor model performance, data drift, and operational KPIs.
Troubleshoot production issues and continuously enhance and optimize models for performance, stability, and cost efficiency.
Establish measurement frameworks to quantify operational impact of deployed solutions.
Data Engineering & Analytical Execution
Transform structured, semi-structured, and unstructured data into actionable features and insights.
Perform exploratory analysis and visualization to identify operational improvement opportunities.
Collaborate with engineering teams to productionize data solutions.
Stakeholder Engagement & Explainability
Partner with cross-functional operational stakeholders to understand business workflows and translate them into AI-enabled solutions.
Communicate complex AI methodologies and results clearly to technical and non-technical audiences.
Ensure model transparency, explainability, fairness, and ethical AI application in alignment with enterprise governance standards.
Required Qualifications
Demonstrated experience developing, deploying, or supporting production AI/ML models in cloud environments.
Strong proficiency in Python and experience with tools such as AWS SageMaker and GitHub.
Experience building operationalized data science solutions (not just prototypes).
Strong understanding of statistical modeling, machine learning algorithms, and model validation techniques.
Ability to clearly explain technical concepts, model outputs, and operational trade-offs to stakeholders.
Strong ethical judgment with a commitment to responsible and unbiased AI development.
Preferred Qualifications
2+ years of hands-on experience in data science, applied AI, or machine learning.
Experience supporting AI solutions in operational or production environments.
Familiarity with MLOps practices, model governance frameworks, and automation tooling.
Experience working in regulated industries (financial services preferred).
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Summary
The people and technology that power our Group business work in the Employee Benefit Solutions Technology (EBST) organization within Enterprise Technology. As a member of the Partner Data Exchange (PDX) team, you will help design, build, and support systems that enable how Securian exchanges critical employee and client data with internal platforms, external partners, and administrators.
PDX plays a key role in the end to end client experience by ensuring that eligibility, enrollment, and coverage data is accurate, timely, and reliable. The systems supported by this team directly influence how easily clients onboard, how effectively partners integrate, and how confidently downstream teams can serve our Employee Benefits Solutions (EBS) customers.
This role is well suited for an engineer who is eager to grow technical skills, learn complex domains, and contribute to high impact systems in a collaborative, agile environment.
Key Responsibilities
- Contribute to the development and support of systems that ingest, validate, transform, and distribute client and employee data
- Learn and apply best practices for building and consuming RESTbased APIs that support internal platforms and external partners
- Support both filebased and APIdriven data exchange solutions, with guidance from senior engineers
- Develop an understanding of how data quality, timeliness, and system behavior impact the client and administrator experience
- Assist with enhancements and defect resolution in existing systems, including batch processing and integrations
- Participate in production support activities and incident triage, using monitoring tools such as Dynatrace and Splunk
- Collaborate with product owners, analysts, and other engineers to deliver incremental improvements aligned to business priorities
- Follow established engineering standards for code quality, testing, security, and deployment
Required Qualifications
- Experience developing software using Java and familiarity with Spring Boot or similar frameworks
- Basic understanding of RESTful APIs and web services
- Exposure to batch processing, integrations, or applications that ingest and process large volumes of operational data
- Familiarity with Git/GitHub and modern development workflows
- Willingness to learn and work within a complex domain involving customer and employee data
- Ability to troubleshoot issues, ask questions, and incorporate feedback through code reviews and collaboration
- Strong written and verbal communication skills
- Demonstrates accountability, curiosity, and a desire to grow technical skills
Preferred Qualifications
- Exposure to relational databases such as SQL Server
- Familiarity with cloud platforms (AWS preferred)
- Familiarity with containerized environments (Kubernetes preferred)
- Interest in learning about API design, data validation, and secure data exchange
- Experience using IntelliJ or similar IDEs
- Exposure to Agile/Scrum development practices
- Experience supporting or maintaining production systems
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$55,700.00 - $103,400.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Splunk Engineer/Cloud Logging Engineer (CLS Support)
Job ID
2026-2158
# of Openings
1
Overview
Pyramid Systems is seeking an Cloud Logging Engineer (Splunk & AWS) who is responsible for ensuring the availability, performance, and security.
Responsibilities
- Advise on cost efficiency for future usage and cost optimization for current infrastructure.
- Automate the management and enforcement of policies.
- Create and maintain documentation related to architecture and operational processes for CLS (Centralized Logging Solution).
- Develop a set of best practices and architecture patterns.
- Help maintain regulatory compliance of the CLS (Centralized Logging Solution) infrastructure.
- Help monitor and maintain CLS performance, availability, and capacity.
- Help maintain application container images.
- Offer solutions for ingestion of logs to Splunk via cloud native solutions.
- Maintain all infrastructure as code.
- Provide operations monitoring of CLS platform to enable proactive issue identification, response, and resolution.
- Recommend and execute improvements to the existing CLS architecture and design with growth and scalability in mind to optimize performance, stability, reliability, and agility.
- Responsible for reporting on current infrastructure status, and planning for future usage.
- Responsible for Beats agent deployments and container infrastructure analysis, optimization, and capacity planning.
- Maintain CI/CD pipelines for configuration deployments to applications.
- Support large-scale deployments with data feeds from multiple on premise and cloud data centers.
- Upgrade, install, configure monitoring solution for AWS for Windows and Linux servers.
- Utilize automation tool such as Terraform, Ansible, AWS Cloud Formation, Azure Resource Manager, or similar.
- Participate in a rotating on call schedule and weekly off hours maintenance.
Qualifications
- Splunk certification required***
- Candidate background eligibility requirements are United States citizen or be a Permanent Resident and have lived in the United States for at least 3 years, clean criminal background and able to obtain a Public Trust (High-Risk) Position.
Bachelor's degree in computer science, electronics engineering or other engineering or technical discipline OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.) OR 4 years of relevant experience in one of the VAECOT suite of tools (Science Logic, Dynatrace, Turbot, AppDynamics)
Minimum of three (3) years of experience in leading technical teams to achieve objectives and outcomes.
Minimum of six (6) years setting up, configuring, and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.
Minimum of three (3) years specific to monitoring Centralized Logging Solution (CLS)/Splunk
Subject matter expertise with ALL VAEC Cloud Service Providers which currently includes Microsoft Azure and Amazon Web Services (AWS).
Experience with programming with Splunk language (SPL) or equivalent (e.g., Python, Powershell, AWS or Azure CLI).
One or more of these Splunk certifications: Splunk Core Certified Power User, Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Admin, Splunk Enterprise Certified Architect, Splunk Enterprise Security Certified Admin, Splunk IT Service Intelligence Certified Admin.
Knowledge of enterprise logging, with a focus on security event logging.
Solid understanding of cloud concepts, either using Azure or AWS semantics.
Experience in one or more of the VAECOT suite of tools, shown below:
VAEC Operational Tools (VAECOT)
Some experience in one or more of the following tools:
Third party tools
* Application Performance Monitoring: Dynatrace, AppDynamics
* Cloud Security: Nessus, NetSkope, Enterprise Security External Change Council, Identity and Assessment Management, Continuous Monitoring as a Service, McAfee, eMASS, Centrify
* Cloud Governance: Turbot
* DevOps/Configuration Management/Help Desk: Ansible, Service Desk, ScienceLogic, ServiceNow, SPLUNK, Jira ServiceDesk, Cloudockit, GitHub
* Containerization: Red Hat OpenShift
* Migration: CloudKey, Version One
* Reporting: Apptio
Cloud Service Provider (CSP) Operational Tools Tools/Services
* AWS Security: System Manager (Explorer and OpsCenter), CloudWatch, Config, CloudTrail, Elasticsearch (Kinesis DataStreams), GuardDuty, Inspector, Key Management Service (KMS), Security Hub, Directory Service, Identity and Access Management, Resource Access Manager, Cognito, Secrets Manager, Certificate Manager, Artifact
* Aws Monitoring and Logging: QuickSight, Eventbridge (AWS Kinesis DataStreams), Simple Notification Service (SMS), Elasticsearch (AWS Kinesis DataStreams), CloudTrail, CloudWatch
* Aws Networking: Virtual Private Cloud (VPC), Route S3, API Gateway, Direct Connect, AppStream 2.0, Transit Gateway, Elastic Loadbalancer, Firewall Manager, WAF & Shield
* AWS Storage: Cloud Tiering Services to S3 from On-Prem, Simple Storage Services (S3), S3 Glacier, Storage Gateway, Elastic File System (EFS), Backup
* Azure Security: Monitor (Log Analytics and ASC), Event Hubs, Security Center (ASC), Information Protection (AIP) , Key Vault, PowerBI, Network Watcher (Performance Monitor), Monitor (Log Analytics and ASC)
* Azure Monitoring and Logging: Information Protection (AIP), Advance Threat Protection, Security Center (ASC), Information Protection (AIP), Key Vault, Active Directory, Role Based Access Control (RBAC), Resource Manager (ARM), Resource Graph (ARG), Active Directory B2C, Key Vault, App Service, Service Trust Portal
* Azure Networking: Virtual Network, Traffic Manager, DNS, Application Gateway, Express Route, Web Apps, FrontDoor, VPN Gateway, Loadbalancer, Firewall
* Azure Storage: NetApp File Service, Storage (Blobs, Disks, Files, Queues, Tables), Storage Archive Access Tier, StorSimple, Files, Backup
Target Pay Range
The below listed pay range for this position is not a guarantee of compensation or salary. The final offered salary will be influenced by a host of factors including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at Pyramid Systems that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits, to include our Employee Stock Ownership Program, FlexPTO, and learning and development opportunities.
Pyramid Min
USD $92,168.00/Yr.
Pyramid Max
USD $138,252.00/Yr.
Why Pyramid?
Pyramid Systems, Inc. is an award-winning, technology leader, driving digital transformation across federal agencies. We empower forward-thinking innovations, accelerate production-ready software, and deliver secure solutions so federal agencies can meet their mission goals. Voted a Top Workplace, both regionally (Washington, DC) and Nationally (USA) the past 2 years (2023 and 2024) based on the feedback from our employees, we are headquartered in Fairfax, VA. and have a growing national footprint. We value and promote our Flexible Workplace approach because of the positive impacts it has on work-life integration. We remain committed to ensuring every employee's voice is heard, performance and results are recognized and rewarded, development and advancement is a focus, and diversity, equity and inclusion is a company priority. We offer competitive compensation and benefits (including a recently launched Employee Stock Ownership Plan - ESOP), a robust performance-based rewards program, and we know how to have fun! Our people and culture have endured and delivered for our clients for nearly three decades.
EEO Statement
Pyramid Systems, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
We areseekingan experienced and forward-thinkingSolution Architect - Data Engineeringto lead the design and implementation of scalable, secure, and high-performance data solutions. The ideal candidate will have deep expertise withPython and SQL, experience with data warehouses (Snowflake or something similar), a strong command ofengineering best practices(includinglinters and code formatters, project organization, and managing environments), and practical experience buildingCI/CD pipelinesto ensure robust, automated delivery of data pipelines and services.
Responsibilities
- Architect Scalable Data Solutions
Design and implement end-to-end data engineering architectures that are scalable, maintainable, and performant across batch and real-time processing systems.
- Engineering Leadership
Lead by example with high-quality Python code,utilizinglinters (e.g.,pylint,flake8,black) and enforcing code cleanliness, readability, and best practices across teams.
- CI/CD Pipeline Development
Build, manage, and optimize CI/CD pipelines using tools such asGitHub Actions,GitLab CI,CircleCI, orJenkinsto automate testing, code quality checks, and deployment of data engineering components.
- Data Governance & Quality
Establish data validation, logging, and monitoring strategies to ensure data integrity and reliability at scale.
- Collaborate Cross-Functionally
Work closely with data scientists, software engineers, DevOps, and business stakeholders to translate requirements into technical solutions and ensure alignment with overall enterprise architecture.
- Mentorship & Code Reviews
Provide guidance to junior developers, lead technical reviews, and enforce clean coding standards throughout the data engineering team.
Required Skills & Experience
- 7+ years of experience in software or data engineering, with 3+ years in an architectural or technical leadership role.
- Expert-levelproficiencyinPython and SQL, with a deep understanding of best practices, performance tuning, and maintainable code patterns.
- Proven experience withlinters,formatters, and other static analysis tools to ensure code quality and compliance.
- Hands-on experience designing and implementingCI/CD pipelinesfor data pipelines, APIs, and other backend services.
- Solid knowledge of modern data platforms and technologies (e.g., Spark, Airflow,dbt, Kafka, Snowflake,BigQuery, etc.).
- Strong understanding of software engineering practices such as version control, testing, and continuous integration.
Desired Skills & Experience
- Experience working in cloud environments (AWS, GCP, or Azure).
- Familiarity with Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
- Understanding of security, compliance, and governance in data pipelines.
- Excellent communication and documentation skills.
- Strong leadership presence with the ability to mentor and influence teams.
- Problem-solver with a focus on delivering value and simplicity through technology.
Wage and Benefits
We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
Employment Transparency
It is the policy of our company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.
For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position with our company, please email .
Salary Range$200,000—$220,000 USDAt Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.
We're seeking a motivated and technically skilled Quality Assurance Engineer to collaborate with our engineering teams in planning, designing, and executing robust QA strategies for software and IoT connectivity. This role ensures adherence to quality standards across all in-house and cloud-configured products.
This position will be responsible for establishing and enforcing standards that ensure high quality is delivered within area of assigned responsibilities.
CORE RESPONSIBILITIES
* Design and execute comprehensive manual and automated test cases to ensure product reliability.
* Develop and maintain test plans, test cases, and automation frameworks for maximum test coverage and efficiency.
* Identify, document, and track bugs using issue-tracking tools, ensuring timely resolution.
* Collaborate with developers to resolve issues efficiently.
* Develop performance, security, and other specialized testing.
* Collaborate with development and product teams to clarify requirements and improve product testability.
* Actively participate in Agile/Scrum ceremonies, contributing to sprint planning, reviews, and retrospectives.
* Mentor teammates on testing methodologies and best practices.
* Provide clear reporting on project status, testing progress, and areas of improvement.
REQUIRED QUALIFICATIONS
* 3-5 years of experience in software testing, QA engineering, or software development.
* Proficiency with webdriver tools (Selenium, Cypress, Playwright).
* Proficiency with API testing tools (Postman, Fiddler).
* Strong scripting and programming skills.
* Experience with SQL and database schema design.
* Proficiency with issue tracking and collaboration tools (Jira, Confluence, Git).
* Ability to analyze requirements and create testable specifications.
* Strong analytical and problem-solving skills with keen attention to detail.
* Excellent written and verbal communication skills.
PREFERRED QUALIFICATIONS
* Bachelor's degree in Computer Science or equivalent experience.
* Familiarity with TypeScript, Python, or other object-oriented languages.
* Experience with cloud platforms and containerization technologies.
* Experience mentoring or training team members on testing methodologies.
* Familiarity with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI).
* Familiarity with Performance testing tools (k6, Locust).
* Familiarity with Security testing tools (OWASP ZAP, Burp Suite).
Why Join Rite-Hite Digital Solutions?
The right candidate will be:
- A tenacious advocate for customer value.
- A curious explorer of what our software can do, beyond the written requirements.
- A meticulous, detailed reporter on the story of product quality.
What We Offer
At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Location: Boston, MA (Hybrid - 2 days per week in office)
About Us
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit-using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we're a catalyst for economic mobility.
A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management - the largest HR organization out there!) and recipient of \"Startup of the Year\" by StartUp Boston, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.
The Role - Product Engineer, Tech Lead
We are seeking a Tech Lead to partner with our existing technical leadership to mobilize our engineering team as we scale our product to help tens of thousands more students and partner with dozens more alternative education partners, financing hundreds of millions of dollars of loans and other financial products. The ideal candidate is exceptionally strong at decomposing challenging problems, fluent in Javascript/Typescript, and opinionated about UX & APIs, but is also passionate about growing people around them and instilling in others best practices.
At Clasp we run a DevOps culture where the engineers have full ownership of the code they write & the infrastructure on which it runs. Candidates should be enthused about making substantial contributions to the architecture driving the product roadmap and the Clasp business, and achieving tremendous personal growth with us along the way!
Key Responsibilities
- Architect, build, and maintain a robust application management and loan repayment platform, ensuring scalability, performance, and maintainability across front-end and back-end systems
- Leverage full-stack engineering skills to contribute alongside team and build a polished & accessible end-user experience that tens of thousands of students and program administrators love, and develop best of breed API on reliable infrastructure for our partners to leverage
- Set best practices for code quality, system design, and security while mentoring engineers and conducting code reviews
- Oversee 2-3 engineers' day-to-day operations with the support of the Director of Engineering
- Work with cross-functional stakeholders to define and prioritize work, break down large initiatives into achievable milestones, and balance technical debt with new feature development
- Spec out stories with the engineering team and product leadership, and lead the team in continually reflecting on how to better deliver value and operate as a team
- Foster a strong engineering culture through collaboration, knowledge sharing, and continuous improvement.
- Participate in future on-call rotations and ensure by building self-healing and resilient systems and leveraging infrastructure as code and monitoring tools that our systems are highly available
Who You Are
- Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent bootcamp or upskilling program experience
- Hands-on experience managing CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or similar) and ownership of deployment strategies, release management, and production monitoring
- Experience working closely with Product teams to define technical requirements and Compliance teams to ensure regulatory adherence in financial services or similarly regulated environments.
- Ability to clearly articulate technical trade-offs, align stakeholders, and make informed decisions under ambiguity.
- 4+ years working in a SaaS startup regularly building and owning the complete E2E technology stack for Web Application (Frontend + Backend + Cloud + CI/CD)
- Deep experience with a combination of the following technologies:
- Javascript & TypeScript (React, NextJS, Recoil (other state management libraries)), Python (Django, Flask, FastAPI, etc.), HTML, CSS
- Databases: SQL (we use PostgreSQL)
- Cloud: AWS or Google Cloud experience
- Design: We use Figma; understanding of responsive design
- DevOps: Experience with CI/CD and modern cloud and container tooling
Why This Role Is Compelling
- Modern tech stack with the ability to have impact to many different user personas - recruiters, students and more
- High autonomy working in a highly collaborative team
- Can grow into a more formal people management role - expectation though is to be very hands on
- Step into being a 10x engineer and ride the AI wave with a team doubling down on how this technology allows us to focus on harder problems and solve for our customer's needs without compromising on quality
Compensation
The salary range for this position is competitive and will be commensurate with the candidate's experience, qualifications, and industry knowledge, ranging between $155,000 to $190,000 annually. In addition to the base salary, we offer an attractive equity component as part of our compensation package, providing an opportunity for eligible employees to share in the success and growth of our company. We are committed to offering competitive compensation and benefits packages to attract and retain top talent.
Closing
If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!
We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
We are looking for an experienced QA Manager with 10+ years of experience in software quality assurance and a strong background in leading QA teams, test automation, and performance testing. The ideal candidate will be responsible for defining and implementing QA strategies, managing test processes, and ensuring high-quality software delivery across multiple projects. This role requires hands-on expertise with automation frameworks such as Selenium and Playwright, as well as experience with load testing and test management tools.
Key Responsibilities
- Lead and manage the QA team, including QA engineers, automation engineers, and test analysts.
- Define and implement QA strategy, testing standards, and best practices across projects.
- Design and oversee automated testing frameworks using tools such as Selenium, Playwright, or similar technologies.
- Ensure comprehensive test coverage across functional, regression, integration, and performance testing.
- Collaborate with product managers, developers, and DevOps teams to ensure quality throughout the SDLC.
- Implement continuous testing practices within CI/CD pipelines.
- Manage and monitor test planning, execution, defect tracking, and reporting.
- Oversee load testing and performance testing activities using industry-standard tools.
- Ensure proper usage of test management tools for test case management, traceability, and reporting.
- Identify quality risks and proactively implement mitigation strategies.
- Drive automation-first testing strategies to improve efficiency and reduce manual testing efforts.
- Conduct QA metrics analysis and reporting to leadership.
- Mentor and coach QA team members to improve technical and testing skills.
Required Skills
- 10+ years of experience in Software Quality Assurance, including 3–5 years in a leadership or QA management role.
- Strong hands-on experience with test automation tools such as Selenium and Playwright.
- Experience developing and maintaining automation frameworks.
- Experience with performance and load testing tools (e.g., JMeter, LoadRunner, Gatling, or similar).
- Experience using test management tools such as TestRail, Zephyr, qTest, or similar.
- Strong understanding of SDLC, STLC, and Agile/Scrum methodologies.
- Experience integrating automation into CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI, etc.).
- Experience with API testing tools such as Postman or RestAssured.
- Strong knowledge of defect management processes and tools such as Jira.
- Excellent leadership, communication, and stakeholder management skills.
- Experience with microservices architecture and API-driven systems.
- Familiarity with containerized environments (Docker, Kubernetes).
- Exposure to security testing and DevSecOps practices
- Banking and Financial domain experience is plus
Hive Group is seeking an experienced Technical Delivery Lead to lead our Business Intelligence (BI) task supporting the General Services Administration (GSA) Assisted Acquisition Services (AAS) organization. This role combines technical leadership, product management, data and engineering governance and strategy, secure Software Development Lifecycle (SDLC) ownership, and people leadership responsibilities to drive the delivery of data-driven solutions that enable strategic decision-making for one of the federal government's premier acquisition organizations.
The successful candidate will oversee a multidisciplinary team developing dashboards, ETL pipelines, Google-based web applications, and automation tools while coordinating across multiple contract task areas. This position requires a balance of strategic vision, technical acumen, and hands-on product management to mature Hive Groups BI capabilities from rapid prototyping toward sustainable, productized solutions with proper documentation, testing standards, and internal controls. This will be a hybrid position with occasional in-office requirements. Candidates must reside in the Washington, DC metropolitan area.
About the Client
GSA AAS works with federal agencies to create and manage innovative acquisition solutions for large, complex government requirements. AAS currently manages approximately 1,300 active post-award contracts worth roughly $176B in total contract value. Hive Group is the prime contractor on the SQuAT program, leading a team of approximately 130 personnel providing full lifecycle acquisition services, including (but not limited to) financial and project management, business intelligence, quality management, and training development.
Key Responsibilities
- Lead a team of cross-functional developers performing data analytics, ETL pipeline development, workflow automation, lightweight web application and dashboard building utilizing Google Apps Script, Google Cloud APIs, Tableau, PGAdmin, PostgreSQL, Python, Jupyter Notebook, Databricks.
- Lead development, adoption and adherence of modern development practices including; documentation and SOPs, peer review and quality assurance practices, proper code management, systematizing solutions, CI/CD pipeline standards and deployment processes, and UI/UX consistency across products and platforms.
- Own the product roadmap and backlog for BI solutions, establishing clear prioritization criteria aligned with organizational goals and client needs.
- Utilizing Agile methodologies, define acceptance criteria and break large initiatives into deliverable-sized increments to prevent misalignment and improve communication and user adoption.
- Manage stakeholder expectations and communicate product vision, status, and trade-offs to both technical teams and government leadership.
- Evaluate existing tools and solutions to determine consolidation, enhancement, or sunset decisions.
- Advance internal controls, development metrics and team quality standards to meet and exceed contract SLA requirements.
- Collaborate with contract and portfolio leadership, task and team lead peers to engage in productive, efficiency-first brainstorming and strategizing for building cross-task automation and intelligence solutions.
- Drive ideation and execution of AI enablement of, and integration within, existing and new workflows and products.
- change management initiatives to transition users from spreadsheet-based workflows to low-code and cloud solutions
Required Qualifications
- Bachelor’s degree in Computer Science, Data/Computer Engineering, Information Systems, Business Analytics, or field related to the role.
- 7+ years of progressive experience in data analytics, business intelligence, or software development.
- 3+ years of experience leading technical teams or managing product/portfolio in a federal contracting environment.
- Clearance: Must be able to obtain and maintain a Public Trust Clearance
- Demonstrated understanding of federal acquisition processes or government data systems.
- Experience with dashboard development, data management, enterprise deployment, implementing structured SDLC practices in regulated or federal environments.
- Experience with the Google Workspace ecosystem including Google Apps Script, Google Cloud APIs, and Google-based automations and web application development.
- Experience with version control systems (Git/GitHub) and CI/CD pipelines.
- Proven ability to translate business requirements into technical solutions and manage competing priorities.
- Strong documentation skills with ability to create SOPs, user guides, and communicate technical topics to non-technical audiences effectively.
- Excellent communication skills with ability to present to senior government leadership.
- Experience with change management and driving adoption of new tools and processes.
Preferred Qualifications
- Masters degree in Data Science, Business Administration, or related field.
- Experience with Databricks or similar big data platforms.
- Certified Scrum Product Owner (CSPO), PMI-ACP, or equivalent agile certification.
- Project Management Professional (PMP) certification.
- Experience with GSA or AAS specifically.
- Background in productizing internal tools for commercialization or cross-agency reuse.
A Commitment to Equal Opportunity
Hive Group is an Equal Employment Opportunity and Affirmative Action employer dedicated to fair and unbiased employment decisions. We do not discriminate based on race, color, sex (including gender and transgender status), age, religion, national origin, disability, marital status, veteran status, domestic partner or civil union status, gender identity, medical condition, genetic information, sexual orientation, or any other status protected by applicable federal, state, and local laws.
Our hiring and promotion decisions are based exclusively on an individual’s qualifications and suitability for the role.
Protecting Your Information
Stay vigilant against fraudulent job offers and individuals impersonating Hive Group Talent Acquisition Specialists. Hive Group will never request payment details or money during the application process. Official communications will only come from email addresses ending in @ or @ — not from free email services like Gmail or messaging platforms such as WhatsApp.
If you receive suspicious messages requesting payment or personal information, please report them immediately to .
Job Description:
Principal Azure Engineer, Platform & Delivery:
The Principal Azure Engineer, Platform & Delivery is a senior technical leader responsible for designing, building, and delivering enterprise-scale Microsoft Azure solutions. This role combines deep hands-on Azure engineering expertise with ownership of delivery outcomes, often serving as the technical lead for initiatives without dedicated project management. The ideal candidate can translate complex or ambiguous business needs into secure, scalable Azure solutions and ensure they are executed predictably and effectively.
Required Qualifications:
- Deep technical experience designing and operating high-availability, scalable infrastructure including networking, storage, virtualization, and identity.
- Developing and maintaining automated deployment modules using tools like Terraform or ARM templates.
- Optimizing delivery pipelines (e.g., Azure DevOps, GitHub Actions) to ensure repeatable, secure platform services.
- Proven experience implementing enterprise Azure networking architectures.
- Experience migrating and modernizing workloads from on-premises environments to Azure.
- Implementing governance frameworks, RBAC, and security baselines using Microsoft Defender for Cloud and Azure Policy.
- Demonstrated ability to lead engineers and influence stakeholders without formal authority.
- Experience defining and implementing monitoring and observability solutions.
- Lead end-to-end delivery of multiple concurrent Azure initiatives from intake and design through implementation and operational handoff.
- Act as the technical project lead for Azure initiatives where no formal project manager is assigned.
- Maintain visibility into all in-flight Azure work and provide regular status updates, risk reporting, and summaries.
- Coordinate work across infrastructure, security, networking, application, and vendor teams.
- Proactively identify delivery risks and blockers and drive resolution to keep initiatives moving forward.
- Balance speed, cost, risk, and compliance when making technical and delivery tradeoff decisions.
- Mentor and guide engineers, establishing technical standards, patterns, and best practices.
- Produce high-quality technical documentation, architectural artifacts, and operational runbooks.
- Foster strong partnerships with application teams to enable successful Azure adoption.
Additional Skills and Experience:
- Deep proficiency in Azure compute (VMs, AKS), storage, networking (VNETs, NSGs), and identity (Microsoft Entra ID).
- Experience operating in regulated environments such as healthcare, financial services, or higher education, including frameworks like HIPAA, HITRUST, SOC 2, or GDPR.
- Working knowledge of IT service management concepts.
- Experience with Azure Cost Management and FinOps practices.
- Strong problem investigation, root cause analysis, and decision-making skills.
Education and Experience:
- Bachelor’s degree or equivalent experience.
- Minimum of 10 years of professional IT experience, with at least 5 years in a senior, architect-level, or principal cloud engineering role.
- Demonstrated experience leading enterprise-scale Azure initiatives with multiple parallel workstreams.
Founding SDR role with a clear path to Account Executive
You'll be the first dedicated outbound hire and will work directly with the founding team.
About ZeroPath
ZeroPath is helping everyone from startups to the Fortune 500 and open-source projects like curl, sudo, Linux, FFmpeg, and OpenSSL find vulnerabilities that years of community scrutiny and traditional scanners missed.
ZeroPath maps and understands code in depth, analyzing code, dependencies, and infrastructure to understand how systems actually behave before tracing full attack paths and verifying exploitability. That deep understanding lets ZeroPath detect real issues including business logic flaws, authentication bypasses, and multi-step attack paths, while lowering noise dramatically compared to traditional tooling.
For our customers, we deliver better detection, massive noise reduction, and high-quality automated patches that shrink backlogs and improve developers' lives.
Stage:
- YC-backed, $12.5M seed. RSAC Innovation Sandbox Top 10 Finalist.
- Engineering teams actively replacing all traditional scanners with ZeroPath
- Team of 10 doing the work of 100; you'll be joining early
Why this role exists
Security engineers and engineering leads already convert once they see what ZeroPath catches. The constraint is getting in front of the right people at the right companies. You'll fix that.
This is a high-signal, research-driven outbound role. You're not working off a purchased list and blasting templates. You're identifying companies with real attack surface, understanding their stack, and writing messages that demonstrate you know their world.
Target: 20+ qualified held meetings per month on the founders' calendars.
What you'll do:
- Research targets deeply. Understand a company's tech stack, open-source dependencies, recent funding, and security posture before you write a single word.
- Write technical outbound that earns replies from CTOs, VPs of Engineering, and security leads — people who delete 50 generic emails a day.
- Work warm and inbound leads from product-led signups, content, and conferences. Follow up fast and with context.
- Run multi-channel sequences across email, LinkedIn, phone, and creative touchpoints. If sending a security audit of their public GitHub repos gets the meeting, do that.
- Attend and work security and developer conferences: Staff the booth, set meetings on the floor, and run same-day follow-up.
- Keep Attio, Pylon tight. call notes, deal stages, next steps, no stale records.
What we're looking for
- 1+ years of outbound SDR experience, ideally selling a technical product to engineering or security buyers
- You can talk shop. You don't need to be a security researcher, but you should be able to hold a conversation about SAST vs. DAST, what a CVE is, why false positives kill adoption, and how CI/CD pipelines work. If you can't today, you're the type who'll learn it in a week.
- Your writing is sharp. You can write a 3-sentence cold email that a VP of Engineering actually reads. No fluff, no "I hope this finds you well."
- You're resourceful and relentless. You find the right person, figure out what they care about, and get creative about reaching them.
- You're organized under volume. You can run 200+ active contacts without dropping balls.
- You want to close. This role has a clear ramp to AE — you're here because you want to earn that seat.
- Tools: Be proficient in using clay, lemlist, and any other form of outbound tool. If needed, you should be able to create pipelines via APIs/Webhooks, though that would be rare. You should be able to connect the dots in terms of signals: a hot lead in LinkedIn Ads, the same pattern in website visitors, a competitor we can replace very easily, and more.
Background doesn't look typical? Apply anyway. We care about signal over pedigree.
Comp & Benefits
- $90–150k OTE (base + variable), with quota ramped for the first 60 days
- Equity in an early-stage, YC-backed company
- Health, dental, vision
- Work directly with the founding team on GTM strategy
Job Title: Salesforce Developer with Agentforce
Location: Hartford, CT
Employment Type: Contract
About VLink: Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients.
- SalesForce developer positions open, require SalesForce and Agentforce skills for all these positions. All onshore positions are in Hartford and are Contract to Hire positions. Let mem know if there are questions.
- Required Salesforce Platform Developer 1 (PD1) Certification
- Required Agentforce Specialist Certification
- Required 5 years of SFDC Developer experience with SalesForce Technologies Salesforce CRM, Apex Language, Apex Classes, Apex Triggers, SOQL, Visual Force Pages, Workflow & Approvals, Dashboards, Custom Objects, Package Installations, Email Templates, Formulas, Validation Rules, AppExchange Apex Data Loader, Roles & Profiles
- Required 1+ years of Salesforce Lightning web component development experience.
- Required 5 years of experience with Programming languages APEX, Core Java, Java Script.
- Required 5 years of experience working with tools IDE, Apex Data Loader and ANT, AutoRABIT preferred.
- Required Experience in Agentforce building AI agents
- Required experience in Agile methodology with preferred experience in SAFe methodology
- Required good communication and collaborative skills
- Required experience working in onshore/offshore support model collaborating work with offshore teams.
- Preferred experience working with GitHub, RTC, automation tools.
- Preferred experience IVR Technologies like AYAYA, CISCO, Chatbot etc.
Employment Practices:
EEO, ADA, FMLA Compliant
VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check. Applicant information will be handled in accordance with VLink's privacy policy.
Position: Salesforce Developer
Location: Hartford CT, USA (Hybrid)
Duration: Long Term Contract
Experience Required
- 6+ years relevant experience in working on various salesforce engagements as Salesforce Developer.
- Good exposure on Aura framework, Lightning Experience, Lightning app builder, Lightning component framework, LWC.
- Good exposure on core apex, triggers, flows, & hands-on experience in complex Integrations (REST/SOAP), etc.
- Experience in data migration using Import wizard, Apex Data Loader.
- Required 3-5 years of experience with Programming languages APEX, Core Java, Java Script.
- Experience in implementing Salesforce Agentforce in larger engagement.
- Collaborate and interact with stakeholders to establish-client business needs and develop the code.
- Experience in application development and integration using different design patterns
- Functional understanding of different cloud products like Sales, Service, Community, etc.
- Preferrable Preferred experience working with GitHub, RTC, automation tools.
- Preferred experience IVR Technologies like AYAYA, CISCO, Chatbot etc.
- PD1 Certification is must.
Propy is revolutionizing the real estate industry by building the world's first AI-powered Title and Escrow platform onchain. We have processed over $5B in transactions, and we are on a mission to make closing on a home as easy as buying a stock.
We combine blockchain for security with advanced AI to automate the heavy lifting of closing documents. We aren't just "using" AI; we are building the infrastructure that allows AI agents to securely manage escrow, eliminate fraud, and run 24/7.
We are looking for a pragmatic Applied AI Engineer to join our engineering team.
The role is not about training models and does not involve academic Machine Learning research. It is about building the rails that make AI usable in a high-stakes financial environment. You will bridge the gap between our robust C#/.NET architecture and the probabilistic world of LLMs.
Title and Escrow is a document-heavy industry with zero room for error. Your mission is to use AI to clean up the messiness of real-world real estate data.
You will solve problems like:
- Structured Data Extraction: Converting messy, unstructured data (like emails, PDFs, documents) from various sources into strictly validated JSON schemas with as close to 100% accuracy as possible.
- Escrow Automation: Designing workflows that reduce human intervention by 50% by intelligently routing tasks based on AI analysis.
- Fraud Detection: Implementing deterministic logic checks on bank and financial documents to detect fraud patterns before they happen.
- Engineer the Integration: Writing production-grade code that interacts with external AI APIs
- "Prompt Engineering" as Code: You won't just write prompts; you will version, test, and optimize them. You will define strict schemas to ensure the AI speaks the language of our internal tools.
- Orchestrate & Validate: Help in building the logic that parses AI responses, validates them against our database (MongoDB), and flags inconsistencies before they reach the user.
- Full-Stack Implementation: Work to visualize AI-aided services and data for user review and approval.
- Collaborate: Work closely with the other senior engineers and product owners to translate complex "Title & Escrow" schemas into technical constraints that an AI can understand.
- Developer DNA: You are a software engineer first. You have strong experience in Python (C# / .NET is an advantage) and understand programming in depth.
- Applied AI Experience: You have integrated LLMs into applications via API. Have experience with not only models but also AI frameworks. Experience with workflows, AI agent building and orchestration. You understand context windows, token limits, temperature, and guardrails.
- Data Handling: Experience with handling complex data structures.
- The "Glue" Mindset: You enjoy writing the code that connects different services ( like the AWS, AI APIs, and Database) to make a seamless features.
- Collaborative Autonomy: You will own the AI domain, but you won't be on an island. You will be embedded in a senior engineering team that supports you with architecture, code reviews, and best practices.
- Experience with AWS infrastructure.
- Familiarity with the US Real Estate, Title, or Escrow process.
- Working in a transparent environment which focuses on solving problems and getting things done.
- The opportunity to work with very smart and driven people.
- The ability to grow your talents and career in a high-growth sector.
- A remuneration package that is based on the candidate's motivation, skills, and experience.
Please submit your resume to this job ad along with a portfolio of your AI-related experience, GitHub account and anything else you find applicable.
About This Role
This isn't a traditional engineering role where you'll receive detailed specifications and build to order. We're looking for someone who digs into problems firsthand—someone who asks "why" until they truly understand what's broken, then builds the solution themselves.
If you've ever been frustrated by the gap between people who understand the customer and people who can build technology, this role exists because we share that frustration. We want someone who can do both.
What You'll Do
You'll use AI tools—particularly Claude Code and the Claude platform—to build solutions that solve real problems in mortgage lending. Not proofs of concept. Real tools that people use every day.
Examples of problems you might tackle:
- Loan conditions arrive from Fannie Mae, Freddie Mac, VA, and FHA in different formats. Loan officers spend hours reconciling them. Build something that consolidates and deduplicates them automatically.
- Underwriters spend significant time on tasks that could be automated, but "that's how it's always been done." Identify which tasks, understand why, and build the automation.
- Compliance requirements evolve constantly. Build systems that can adapt without requiring lengthy development cycles.
You won't always be handed a clear spec. You'll often be handed a problem—sometimes a vague one—and expected to dig in until you understand it well enough to solve it.
What We're Looking For
Required:
- You can build working software. You don't need a team of engineers to ship something useful. Claude Code, Python, JavaScript, APIs—you're comfortable getting hands-on.
- You go deep on problems. When someone says "we need a dashboard," you ask what decision they're trying to make. When they say "it takes too long," you ask how long, why, and what happens as a result.
- You're persistent. You don't hear "that's not possible" and stop there. You get curious and look for another way.
- You communicate well across audiences. Executives, loan officers, underwriters, compliance teams—you can work with all of them effectively.
Preferred:
- Bachelor's degree in Business, Computer Science, or related field
- Experience in mortgage lending, financial services, or another regulated industry
- Hands-on experience with AI coding tools (Claude Code, Copilot, Cursor, or similar)
- Background that spans both business and technical work—perhaps you started in analysis and taught yourself to code, or you're an engineer who consistently finds yourself thinking about the customer problem
What matters most:
We care less about your pedigree and more about your ability to solve problems and work well with others while doing it.
Why This Role Exists
We're a 200-person mortgage lending organization, and we believe AI is going to fundamentally change how our industry operates—not by replacing people, but by making our people dramatically more effective.
We're moving away from the traditional model where business teams write requirements, hand them to engineers, and hope the result matches the intent. We want to build a team of people who can understand the problem deeply and build the solution directly. Fewer handoffs. Faster iteration. Better outcomes.
If that resonates with you, we'd like to talk.
How To Apply
Please send:
- Your resume
- Something you've built — a link, screenshot, GitHub repo, or brief walkthrough. It doesn't need to be polished. We want to see how you approach problems.
- A short note (a few sentences) about a problem you investigated deeply and what you learned from it
12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)
Onsite daily in 19106 (Philadelphia, Pennsylvania)
Pay up to $38.50/hr. (No PTO and No Paid Holidays)
The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
Responsibilities:
- Be the face of IT to corporate employees in the respective office location.
- Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
- Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
- Work to improve the procurement and asset management practices for IT hardware and software.
- Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
- Work with Finance and IT leadership to manage budgets and costs for IT spend.
- Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
- Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
- Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
- Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
- Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
- Participate in after-hours, on-call support rotation.
Required Skills:
- 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
- Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
- Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
- Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
- Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
- Customer focused approach to delivering excellent service and support to internal customers.
The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.
Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
JOB SUMMARYJabil has an exciting opportunity for an experienced Test Engineering Manager for our state-of-the-art electronics manufacturing facility in Florence KY!
In this role, you will provide optimum test solutions and strategies through the effective management of people, systems, procedures, and equipment. Drive innovation and continuous improvement within Test Engineering by harnessing new technologies in the areas of systems, equipment, and processes. Provide exceptional support to customers, team members, and shareholders. Must have a HW and electronics testing background!
- Relocation available!
- Competitive Benefits and Salary with Annual Bonus Opportunity!
- Sign-on Bonus DOE!
- Immediate Need!
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
- Recruit, interview and hire Assistant Test Engineering Managers.
- Communicate criteria to recruiters for Test Engineer and Test Management position candidates.
- Coach Test Engineering Managers in the interviewing/hiring process.
- Monitor team member turnover; identify key factors that can be improved; make improvements.
- Identify individual and team strengths and development needs on an ongoing basis.
- Create and/or validate training curriculum in area of responsibility.
- Coach and mentor Test Engineering staff to deliver excellence to every internal and external customer.
- Create and manage succession plans for Test Engineering and Test Management functions.
- Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
- Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member's contribution to the Workcell team. Provide ongoing coaching and counseling to team member based on feedback.
- Express pride in staff and encourage them to feel good about their accomplishments.
- Perform team member evaluations professionally and on time.
- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
- Coordinate activities of large teams and keep them focused in times of crises.
- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
- Provide communication forum for the exchange of ideas and information with the department.
- Organize verbal and written ideas clearly and use an appropriate business style.
- Ask questions; encourage input from team members.
- Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
- Know and understand the campus strategic directions.
- Define, develop and implement Test Engineering strategies which contribute to the campus strategic directions.
- Develop an understanding of the Workcell business strategy as it pertains to Test Engineering.
- Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
- Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
- Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
- Prepare timely forecasts for the department.
- Compare forward forecast results to historical actual results for trend assessment and analysis.
TECHNICAL MANAGEMENT RESPONSIBILITIES
- Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
- Drive continuous improvement through trend reporting analysis and metrics management.
- Assess the adequacy of data gathering methods utilized by the Workcells.
- Assure that procedures and work instructions are efficient and not redundant.
- Offer new ideas and suggestions for improvement. Identify and implement new practices and processes.
- Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
- Lead by example.
- Rehabilitate troubled Workcells or to help during product launch. Foster a "back to basics" mentality during these times.
- Establish new measurement systems if/where possible.
- Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
- Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
- Ensure all sensitive and confidential information is handled appropriately.
- Evaluate customer test strategies and recommend appropriate test solutions to support customer requests.
- Drive the development of specialized test equipment and software.
- Manage the procurement of test equipment.
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
- Comply and follow all procedures within the company security policy.
- May perform other duties and responsibilities as assigned.
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelor's degree in Electrical Engineering or related discipline preferred
- Minimum of 8 years work-related experience in a HW test or electrical engineering role with a minimum of 5 years management experience required.
- Or a combination of education, experience and/or training.
- Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
- Electronics manufacturing and HW testing background highly desired
- Ability to understand schematics
- Contribute to development of DOE's and data gathering to resolve ongoing failure trends
- Ability to understand test scripts and make modifications as needed,
- Ability to solve random failures by interrogation of test logs/ software / physical measurement / visual identification, define implement and perform tester PM
- Project management and budgeting experience
BENEFITS WITH JABIL
Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
Apply Today!
The ME/IE Manager is the “site technology leader” of Jabil’s manufacturing processes and systems, which is designed to deliver superior performance and operational efficiency. The ME/IE Manager supports Operation’s business development effort with current and potential customers, and development / implementation of both site a global ME/IE strategies. Responsible for the establishment of optional manufacturing methods and processes for the organization’s production lines. Lead and motivate a large group of Engineers whose primary responsibility is to define and implement complete manufacturing processes. Provides ongoing review of the effective utilization of equipment, production methods, equipment layout, personnel, and material flow. Provide exceptional support to customers, team members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Industrial Engineers, Process, Manufacturing and Project Engineers.
· Communicate criteria to recruiters for Industrial Engineers, Process, Manufacturing and Project Engineer position candidates.
· Coach Industrial Engineering, Manufacturing and Process Engineering staff in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Industrial Engineering staff to deliver excellence to every internal and external customer.
· Create and manage succession plans for Industrial & Manufacturing Engineering function.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members
· Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand Corporate, Campus and Global PE, IE, & ME tactical and strategic direction.
· Define, develop and implement a Process Engineering & Industrial Engineering strategy which contributes to the campus strategic directions.
· Develop an understanding of the Workcell business strategy as it pertains to Industrial & Process Engineering.
· Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
· Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the department.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Anticipate future headcount requirements based on open Bays and projected business.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assess the adequacy of data gathering methods utilized by the workcells.
· Assure that procedures and work instructions are efficient and not redundant.
· Prepare quotes for new and potential customers.
· Forecast future requirements and technical trends to drive gear suppliers in their technology roadmap.
· Verify reconfiguration requirements and monitor line moves.
· Lead equipment evaluations. Assure measurement criteria meet all Jabil site requirements worldwide.
· Explore and monitor new processes and procedures to support customer’s expanding requirements on cutting edge technology and product densification.
· Assist Project and Design Engineers with Design for Manufacturability issues.
· Assure that procedures and work instructions are efficient and not redundant.
· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
· Establish new measurement systems if/where possible.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
· Drive the concept of an IE being an “Integration Engineer” that ensures everything works smoothly to guarantee efficient and high quality processes that translate into high customer satisfaction and revenues for Jabil.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Periodically “get down in the trenches” to rehabilitate troubled workcells or to help during product launch. Foster a “back to basics” mentality during these times. Lead by example; “walk the talk.”
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
· Ensure all sensitive and confidential information is handled appropriately.
· Drive Lean Manufacturing in a consistent, structured manner throughout the campus.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Extensive knowledge of Manufacturing / Industrial Engineering philosophies and processes. Proven track record in communication, leadership, business analysis, process development, administration, and change management. Bachelor’s degree preferred with 3-5 years of related experience in the electronics manufacturing industry; 2-3 years of supervisory experience or equivalent combination of education and experience.
The ME/IE Manager is the “site technology leader” of Jabil’s manufacturing processes and systems, which is designed to deliver superior performance and operational efficiency. The ME/IE Manager supports Operation’s business development effort with current and potential customers, and development / implementation of both site a global ME/IE strategies. Responsible for the establishment of optional manufacturing methods and processes for the organization’s production lines. Lead and motivate a large group of Engineers whose primary responsibility is to define and implement complete manufacturing processes. Provides ongoing review of the effective utilization of equipment, production methods, equipment layout, personnel, and material flow. Provide exceptional support to customers, team members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Industrial Engineers, Process, Manufacturing and Project Engineers.
· Communicate criteria to recruiters for Industrial Engineers, Process, Manufacturing and Project Engineer position candidates.
· Coach Industrial Engineering, Manufacturing and Process Engineering staff in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Industrial Engineering staff to deliver excellence to every internal and external customer.
· Create and manage succession plans for Industrial & Manufacturing Engineering function.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members
· Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand Corporate, Campus and Global PE, IE, & ME tactical and strategic direction.
· Define, develop and implement a Process Engineering & Industrial Engineering strategy which contributes to the campus strategic directions.
· Develop an understanding of the Workcell business strategy as it pertains to Industrial & Process Engineering.
· Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
· Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the department.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Anticipate future headcount requirements based on open Bays and projected business.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assess the adequacy of data gathering methods utilized by the workcells.
· Assure that procedures and work instructions are efficient and not redundant.
· Prepare quotes for new and potential customers.
· Forecast future requirements and technical trends to drive gear suppliers in their technology roadmap.
· Verify reconfiguration requirements and monitor line moves.
· Lead equipment evaluations. Assure measurement criteria meet all Jabil site requirements worldwide.
· Explore and monitor new processes and procedures to support customer’s expanding requirements on cutting edge technology and product densification.
· Assist Project and Design Engineers with Design for Manufacturability issues.
· Assure that procedures and work instructions are efficient and not redundant.
· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
· Establish new measurement systems if/where possible.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
· Drive the concept of an IE being an “Integration Engineer” that ensures everything works smoothly to guarantee efficient and high quality processes that translate into high customer satisfaction and revenues for Jabil.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Periodically “get down in the trenches” to rehabilitate troubled workcells or to help during product launch. Foster a “back to basics” mentality during these times. Lead by example; “walk the talk.”
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
· Ensure all sensitive and confidential information is handled appropriately.
· Drive Lean Manufacturing in a consistent, structured manner throughout the campus.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Extensive knowledge of Manufacturing / Industrial Engineering philosophies and processes. Proven track record in communication, leadership, business analysis, process development, administration, and change management. Bachelor’s degree preferred with 3-5 years of related experience in the electronics manufacturing industry; 2-3 years of supervisory experience or equivalent combination of education and experience.
The ME/IE Manager is the “site technology leader” of Jabil’s manufacturing processes and systems, which is designed to deliver superior performance and operational efficiency. The ME/IE Manager supports Operation’s business development effort with current and potential customers, and development / implementation of both site a global ME/IE strategies. Responsible for the establishment of optional manufacturing methods and processes for the organization’s production lines. Lead and motivate a large group of Engineers whose primary responsibility is to define and implement complete manufacturing processes. Provides ongoing review of the effective utilization of equipment, production methods, equipment layout, personnel, and material flow. Provide exceptional support to customers, team members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Industrial Engineers, Process, Manufacturing and Project Engineers.
· Communicate criteria to recruiters for Industrial Engineers, Process, Manufacturing and Project Engineer position candidates.
· Coach Industrial Engineering, Manufacturing and Process Engineering staff in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Industrial Engineering staff to deliver excellence to every internal and external customer.
· Create and manage succession plans for Industrial & Manufacturing Engineering function.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members
· Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand Corporate, Campus and Global PE, IE, & ME tactical and strategic direction.
· Define, develop and implement a Process Engineering & Industrial Engineering strategy which contributes to the campus strategic directions.
· Develop an understanding of the Workcell business strategy as it pertains to Industrial & Process Engineering.
· Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
· Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the department.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Anticipate future headcount requirements based on open Bays and projected business.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assess the adequacy of data gathering methods utilized by the workcells.
· Assure that procedures and work instructions are efficient and not redundant.
· Prepare quotes for new and potential customers.
· Forecast future requirements and technical trends to drive gear suppliers in their technology roadmap.
· Verify reconfiguration requirements and monitor line moves.
· Lead equipment evaluations. Assure measurement criteria meet all Jabil site requirements worldwide.
· Explore and monitor new processes and procedures to support customer’s expanding requirements on cutting edge technology and product densification.
· Assist Project and Design Engineers with Design for Manufacturability issues.
· Assure that procedures and work instructions are efficient and not redundant.
· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
· Establish new measurement systems if/where possible.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
· Drive the concept of an IE being an “Integration Engineer” that ensures everything works smoothly to guarantee efficient and high quality processes that translate into high customer satisfaction and revenues for Jabil.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Periodically “get down in the trenches” to rehabilitate troubled workcells or to help during product launch. Foster a “back to basics” mentality during these times. Lead by example; “walk the talk.”
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
· Ensure all sensitive and confidential information is handled appropriately.
· Drive Lean Manufacturing in a consistent, structured manner throughout the campus.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Extensive knowledge of Manufacturing / Industrial Engineering philosophies and processes. Proven track record in communication, leadership, business analysis, process development, administration, and change management. Bachelor’s degree preferred with 3-5 years of related experience in the electronics manufacturing industry; 2-3 years of supervisory experience or equivalent combination of education and experience.
The ME/IE Manager is the “site technology leader” of Jabil’s manufacturing processes and systems, which is designed to deliver superior performance and operational efficiency. The ME/IE Manager supports Operation’s business development effort with current and potential customers, and development / implementation of both site a global ME/IE strategies. Responsible for the establishment of optional manufacturing methods and processes for the organization’s production lines. Lead and motivate a large group of Engineers whose primary responsibility is to define and implement complete manufacturing processes. Provides ongoing review of the effective utilization of equipment, production methods, equipment layout, personnel, and material flow. Provide exceptional support to customers, team members, and shareholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Industrial Engineers, Process, Manufacturing and Project Engineers.
· Communicate criteria to recruiters for Industrial Engineers, Process, Manufacturing and Project Engineer position candidates.
· Coach Industrial Engineering, Manufacturing and Process Engineering staff in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor Industrial Engineering staff to deliver excellence to every internal and external customer.
· Create and manage succession plans for Industrial & Manufacturing Engineering function.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on team member’s contribution to the Workcell team. Provide coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members
· Assess communication style of individual team members and adapt own communication style accordingly.
FUNCTIONAL MANAGEMENT RESPONSIBILITIES
Business Strategy and Direction:
· Know and understand Corporate, Campus and Global PE, IE, & ME tactical and strategic direction.
· Define, develop and implement a Process Engineering & Industrial Engineering strategy which contributes to the campus strategic directions.
· Develop an understanding of the Workcell business strategy as it pertains to Industrial & Process Engineering.
· Provide regular updates to BUM, WCM, and Operations Manager on the execution of the strategy.
· Manage technical support globally to sustain Corporate Intranet Site worldwide growth strategy as needed.
Cost Management:
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).
· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.
· Provide feedback to peers (BUMs, WCMs, Functional Managers (FMs) on cost and cost trends.
Forecast Development and Accuracy:
· Prepare timely forecasts for the department.
· Compare forward forecast results to historical actual results for trend assessment and analysis.
· Anticipate future headcount requirements based on open Bays and projected business.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assess the adequacy of data gathering methods utilized by the workcells.
· Assure that procedures and work instructions are efficient and not redundant.
· Prepare quotes for new and potential customers.
· Forecast future requirements and technical trends to drive gear suppliers in their technology roadmap.
· Verify reconfiguration requirements and monitor line moves.
· Lead equipment evaluations. Assure measurement criteria meet all Jabil site requirements worldwide.
· Explore and monitor new processes and procedures to support customer’s expanding requirements on cutting edge technology and product densification.
· Assist Project and Design Engineers with Design for Manufacturability issues.
· Assure that procedures and work instructions are efficient and not redundant.
· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
· Establish new measurement systems if/where possible.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
· Drive the concept of an IE being an “Integration Engineer” that ensures everything works smoothly to guarantee efficient and high quality processes that translate into high customer satisfaction and revenues for Jabil.
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Periodically “get down in the trenches” to rehabilitate troubled workcells or to help during product launch. Foster a “back to basics” mentality during these times. Lead by example; “walk the talk.”
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health and Safety, Quality).
· Ensure all sensitive and confidential information is handled appropriately.
· Drive Lean Manufacturing in a consistent, structured manner throughout the campus.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
MINIMUM REQUIREMENTS
Extensive knowledge of Manufacturing / Industrial Engineering philosophies and processes. Proven track record in communication, leadership, business analysis, process development, administration, and change management. Bachelor’s degree preferred with 3-5 years of related experience in the electronics manufacturing industry; 2-3 years of supervisory experience or equivalent combination of education and experience.