Student Account Representative
Job Description
We are seeking a detail-driven and customer-focused Student Account Representative to join our client, a leader in the higher education space in Lisle, IL. This hybrid role is ideal for someone who enjoys working with data, solving problems, and providing outstanding service in a fast-paced, student-focused environment.
You’ll play a key role in managing and reconciling student financial transactions, supporting internal teams, and ensuring a smooth financial experience for students and families.
Schedule:
Mon-Fri 8am-5pm
Pay:
Starting pay rate will be $21.63/hr with room for growth
Work Model:
This will be a hybrid role at the corporate office in Lisle IL
Employee Benefits:
We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more!
Day in the Life:
- Accurately process and review student financial transactions.
- Manage and reconcile financial data using Excel (including pivot tables and VLOOKUP).
- Perform high-volume data entry with precision and attention to detail.
- Identify and resolve discrepancies through critical thinking and investigation.
- Provide professional, timely support to students, families, and internal departments on financial matters.
- Maintain compliance with institutional financial policies and relevant regulations.
- Collaborate with team members to ensure deadlines and accuracy in all financial processes.
Keys to Success:
- Minimum of 1 year of office experience
- Prior experience in student financial aid, banking, accounting, or billing preferred
- Proficiency in Excel is required – experience with pivot tables and VLOOKUP preferred
- Strong data entry skills and attention to detail
- Analytical mindset with strong critical thinking and problem-solving abilities
- Experience in student financial services or higher education is a plus
- Bachelor’s degree in business, accounting, finance, or related field preferred (not required)