Sales Account Manager
Job Description
The person will report to VP Sales/Head of WC. The focus will be to work on assigned key accounts and grow the other WC Indies. As well as growing brand new accounts which are not yet developed on the West Coast.
Responsibilities
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Evaluate costs for selling products and services for our customers’ primary packaging needs.
• Develop and execute strategic plans to achieve sales targets.
• Communicate and inform on the progress of the sales goals.
• Understand industry-specific trends and landscapes.
• Effectively communicate value propositions through presentations and proposals.
• Be present at the weekly sales internal meetings.
• Responsibility for ensuring that each development is handled within quality requirements, budget, and with timing allocated.
• Ability to review with the team based at the factory in China and with the West Coast office team to find and give feedback/solutions on the projects involving your customers.
• Clear communication and anticipation of potential project risks while offering sales reasoning.
• Act key contact window, ownership of the accounts, complaints, business review, customer strategy coordination.
• Promote innovative technical solutions to customers.
Qualifications
• Bachelor's degree or above, fluent in English, with good cross-cultural communication skills.
• More than 5 years of experience in the cosmetics plastic rigid packaging industry.
• High level of cosmetics packaging knowledge and some technical if possible.
• Strong customer management, coordination, and problem-solving skills.
• Adapt to flexible work arrangements and be able to accept short-term business trips or remote collaboration.
• Ability to manage multiple high-priority projects in a fast-paced environment and react with a sense of urgency.
• Strong ability to successfully manage and cultivate working relationships and collaborate with colleagues and external partners.
• Proactive self-starter with team player mentality and preference to work in a close knit, highly collaborative environment.