Gap China Store Jobs in Usa

2,763 positions found

LEAD SALES ASSOCIATE-PT - 21 and older only - in CHINA, ME S31238
✦ New
Salary not disclosed
South china, ME 1 day ago
Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.

Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Details

General Summary:

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions:

  • Unload trucks according to the prescribed process for the store.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist customers by locating merchandise.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Greet customers as they enter the store.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Collect payment from customer and make change.
  • Clean front end of store and help set up sidewalk displays.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
  • Open and/or close the store under specific direction of the area manager.

In the Absence of the Store Manager or Assistant Store Manager:

  • Authorize and sign for refunds and overrides; count register; make bank deposits.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Supply cashiers with change when needed.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications

Knowledge and Skills:

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions.
  • Knowledge of cash, facility and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work Experience and/or Education:

  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions:

  • Frequent walking and standing
  • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
  • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
  • Occasional climbing (using step ladder) up to heights of six feet
  • Fast-paced environment; moderate noise level
  • Occasional exposure to outside weather conditions
  • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

Not Specified
LEAD SALES ASSOCIATE-PT - 21 and older only - in PENNINGTON GAP, VA S18179
✦ New
🏢 Dollar General
Salary not disclosed
Pennington gap, VA 1 day ago
Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Job Details

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and essential job functions:

  • Unload trucks according to the prescribed process for the store.
  • Follow company work processes to receive, open and unpack cartons and totes.
  • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist customers by locating merchandise.
  • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
  • Greet customers as they enter the store.
  • Maintain register countertops and bags; implement register countertop plan-o-grams.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Collect payment from customer and make change.
  • Clean front end of store and help set up sidewalk displays.
  • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
  • Open and/or close the store under specific direction of the area manager.

In the absence of the store manager or assistant store manager:

  • Authorize and sign for refunds and overrides; count register; make bank deposits.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
  • Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Supply cashiers with change when needed.
  • Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications

Knowledge and skills:

  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Ability to perform IBM cash register functions.
  • Knowledge of cash, facility and safety control policies and practices.
  • Effective interpersonal and oral & written communication skills.
  • Understanding of safety policies and practices.
  • Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work experience and/or education:

  • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Relocation assistance is not available for this position.

Dollar General Corporation is an equal opportunity employer.

Not Specified
Assistant Store Manager/Key Carrier
✦ New
Salary not disclosed
Douglas, GA 1 day ago
Assistant Store Manager/Key Carrier

Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.

Duties and Responsibilities:

  • Assist with the hiring, training and development of store team members as delegated by the Store Manager
  • Assist with all store functions and day-to-day store activities as directed by the Store Manager
  • Able to perform all opening and closing procedures in the absence of the Store Manager
  • Assist the Store Manager in protecting and securing all company assets, including store cash.
  • Adhere to all policies and procedures including safety guidelines.
  • Maintain a professional and friendly environment with customers, subordinates, and supervisors.
  • Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
  • When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
  • Process all SSC Corporate directives.
  • Assist the Store Manager on the receipt and return of DSD merchandise.
  • Assist Store Manager in the management of freight flow.
  • Meet or exceed productivity standards.
  • Assist the Store Manager in ordering and stocking all merchandise needs.
  • Assist the Store Manager in maintaining stockroom organization.
  • Assist the Store Manager in ensuring that the sales floor is sales effective daily.
  • Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.

Qualifications:

  • Prefer prior retail and management experience.
  • Effective communication, interpersonal, and written skills
  • Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
  • Ability to work in a high energy, team environment.
  • Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.

Benefits:

  • We offer generous benefits, flexible work schedules.
  • Health and welfare programs including medical, pharmacy, dental, vision and more.
  • Paid Time Off
  • Retirement Plans

Variety Wholesalers, Inc. is an Equal Opportunity employer.

Not Specified
Full Time Assistant Store Manager (Store 7828)
✦ New
Salary not disclosed
Philadelphia, PA 1 day ago
Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.

Qualifications*

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.

Key Job Skills and Abilities

  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
permanent
Full Time Assistant Store Manager (Store 2515)
✦ New
🏢 Gamestop
Salary not disclosed
California 1 day ago
Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties And Responsibilities
  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
Key Job Skills And Abilities
  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
permanent
Full Time Assistant Store Manager (Store 1942)
✦ New
🏢 Gamestop
Salary not disclosed
Eugene, OR 1 day ago
GameStop Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.

Qualifications*

  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.

Key Job Skills and Abilities

  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and

permanent
Full Time Assistant Store Manager (Store 5546)
✦ New
🏢 Gamestop
Salary not disclosed
Bryant, AR 1 day ago
Assistant Store Manager

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities
  • Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
  • Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
  • Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
  • Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
  • Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
  • Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
  • Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
  • Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
  • In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
  • Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
  • Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
  • Ensure Omni-Channel orders are fulfilled and shipped daily.
  • Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
  • Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
  • Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
  • Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
  • Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
  • Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
  • Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Adhere to all opening and closing procedures.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
  • At least 6 months of retail management experience preferred.
  • At least 2 years of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
Key Job Skills and Abilities
  • Possess an outgoing and welcoming personality with strong people skills.
  • Provide genuine and individualized assistance to every guest during every visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Achieve objectives in a fast-paced, rapidly changing environment.
  • Work independently and within a team to perform all tasks as assigned and in a timely manner.
  • Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
  • Operate Point-of-Sale (POS) computer system.
  • Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
  • Complete required paperwork properly.
  • Carry out instructions furnished in written, oral or diagram form.
  • Execute financial tasks in strict accordance with company policy.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
  • Be reliable and trustworthy; always use good judgment.
  • Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
  • Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
  • Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent with the position's purpose

permanent
Assistant Store Manager - Famous Footwear
✦ New
🏢 Caleres
Salary not disclosed
Salem, OR 1 day ago
Assistant Store Manager

If you're looking for that next step in your career, make it famous! To us, famous isn't about standing out in the crowd. It's about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion, and casual shoes for the whole family from hundreds of name brands.

As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You do this by acting in the role of the store leader in the absence of the Store Manager. You are a people leader, developing your ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support an in-store culture where customers say, \"I'll take it\" and are loyal to your store, our brands, and our company. You are enthusiastic about the product and presentation of your store, staying up to date on trends, and supporting the education of the store team to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

What You'll Be Doing
  • Inspire the Customer Connection: You'll inspire associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery of both. To help your team be their best, you infuse coaching moments for the selling behaviors behind our Customer Connection.
  • Champion Talent Discovery: You'll be enthusiastic and proactive about seeking out and networking with exceptional external talent, knowing that each hire has the potential to elevate the store's sales growth. Collaborate with the Store Manager to interview and hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
  • Ace Retail Operations & Support Staffing Levels: You'll know retail operational fundamentals like the back of your hand and put in the work so the store runs like a tightly laced sneaker. From pricing to shipping processing and inventory, you've got daily operations dialed in, leveraging our store standards as the framework of success to keep our famous styles easily shoppable. You'll support staffing levels set by the Store Manager considering Associate availability, peak days, and seasonal hiring needs.
  • Leverage Insights to Deliver Results: Taking accountability for your goals and their impact on your location's overall performance, you'll bring your best to each day. Drive sales with purpose and determination to achieve goals and, in partnership with the Store Manager, apply insights and observations to continually improve results. Every shoe sale counts!
  • Be a Culture Builder: You'll support a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected. Maintain and encourage a positive and proactive mindset, even in the face of challenges, you're the type of person who leads by example and uplifts and supports others. Your elevated level of engagement will be a tool to increase retention and improve Associate effort and performance.
  • Be our Store Manager's Right Hand. When the Store Manager is away, you will step into their shoes, further developing and refining your already strong people leadership and store management skillset. Your high standards will keep you sticking to policies and ensure compliance of all company programs through training, ongoing development, and consistent inspection and follow-up. Accurately assess strengths and opportunities of team to develop internal talent in partnership with the Store Manager.
Essential Functions

Other responsibilities may be performed as needed to ensure the needs of the business are met.

Perks You'll Enjoy!
  • Our Shoe Discounts. No matter your style, we've got your perfect fit covered with a 30% Associate Discount across Caleres's retail stores - Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
  • Career Development and Learning Opportunities. We provide education assistance of up to $7500 per year for full-time associates and provide opportunities for associates who want to grow their careers at our corporate offices.
  • Relaxed Dress Code & Small Team Environment. You will be a valued member in a supportive and hands-on setting. Our relaxed dress code policy lets you showcase your authentic self while you work.
  • Daily Access to Pay. Love an early pay day? Get paid as you earn (without the fees) with Dayforce Wallet
  • Ease of Transferring Locations. We have over 850 store locations you can easily transfer within.
  • Employee Assistance Programs. Receive 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources and more, via online & phone.
  • Benefit Offerings: PTO, Health, and Retirement for eligible full-time associates. To learn more details about our Total Rewards program, visit Qualifications & Education:
    • Has a High School Diploma/GED.
    • Has at least 1 year of sales experience (retail sales preferred).
    • Demonstrates experience in interviewing, hiring, and training people.
    • Exhibits an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
    • Displays ability to train, coach and develop Associates to provide an engaging customer experience and execute operational tasks.
    • Exercises independent judgment and discretion partnering with Store Sales Manager, as needed.
    • Demonstrates strong cognitive skills, including problem solving analysis, decision making, and financial and quantitative analysis.
    • Has advanced working knowledge of general retail practices and procedures.
    • Can work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.
    • Has basic computer skills.
    Physical Requirements and/or Environment:
    • Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
    • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
    • Ability to be mobile on the sales floor for extended periods of time.
    • At least 1+ years of Sales Experience required, preferably retail sales.
    • Demonstrates an advanced understanding of the general retail practices and procedures, essential for maintaining seamless operations.
    • Experienced as a team leader, bringing the energy and enthusiasm needed to lead, motivate and communicate effectively with associates to achieve goals together.
    • Brings valuable experience in interviewing, hiring, and training teams, showcasing a knack for identifying and nurturing talent.
    • Excels in mentoring and training associates on both selling techniques and operational processes, ensuring a well-rounded and high-performing team.
    • Ability to work a flexible schedule includes holidays, nights, weekends, and extended hours.

    Famous Footwear is part of Caleres Inc., a diverse portfolio of 15 global footwear brands including Sam Edelman, Naturalizer, Vionic, Dr. Scholl's, Allen Edmonds, and many more. Caleres' legacy includes more than 140-years of craftsmanship, a passion for fit and business savvy, with a mission to continue to inspire people to feel greatfeet first.

    Caleres is an Equal Opportunity Employer by choice. We believe our company should be as diverse as the consumers we serve. We seek and engage talented individuals from all backgrounds, ethnicities, genders, lifestyles, and belief systems.

    Caleres and Famous Footwear are invested in our Associates. We regularly review our pay matrices and update appropriately based on need. Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual pay rate will equal or exceed the required minimum wage applicable to the job location. Please visit to review all associated benefits.

    Fraudulent Recruiting Disclaimer: Please beware of fraudulent recruiting. Legitimate Caleres contacts will use @ email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Caleres employee, please refer to our fraudulent recruiting statement found here.

Not Specified
Retail Keyholder (Store 5936)
✦ New
🏢 Gamestop
Salary not disclosed
Waukegan, IL 1 day ago
Retail Keyholder

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties And Responsibilities
  • Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
  • Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
  • Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
  • Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
  • Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
  • Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
  • Complete Omni-Channel orders daily.
  • Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
  • Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
  • Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
  • Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
  • Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
  • Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
  • Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
  • Supervise and delegate tasks to Sales Associates in the absence of management.
  • Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
  • Follow all opening and closing procedures.
  • Observe associate performance and provide timely and appropriate feedback to the store management.
Qualifications*
  • Must provide proof of identity and eligibility to legally work in the United States.
  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • At least 1 year of retail sales, guest service, and/or management experience preferred.
  • Video game knowledge preferred.
  • Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.
Required Job Skills And Abilities
  • Exceptional guest service skills.
  • Provide genuine and friendly assistance to every guest during each visit.
  • Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
  • Work in a fast-paced, rapidly changing environment.
  • Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
  • Operate the POS computer system and properly complete the required paperwork.
  • Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
  • Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
  • Problem-solving skills and judgment abilities.
  • Follow instructions furnished in written, oral, or diagram form.
  • Deliver bank deposits following loss prevention safety guidelines.
  • Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
  • Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
  • Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
  • Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.
Not Specified
ASST STORE MANAGER - DGPP in GILMAN, IL S09498
✦ New
🏢 Dollar General
Salary not disclosed
Gilman, IL 1 day ago
Dollar General Store Manager Position

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary

Under supervision of the Store Manager, manages the Non-Perishable Food and Merchandise Operations. Assists the Store Manager with efficient and effective inventory management, appealing and profitable merchandise presentation and quality customer service. Assists the Store Manager in ensuring a safe working environment and provides protection for company assets according to required procedures. Assists the Store Manager in ensuring staff and store compliance with all applicable food handling rules and regulations.

Duties and Responsibilities
  • Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise.
  • Stock merchandise, rotate and face merchandise on shelves, and build merchandise displays.
  • Restock returned and recovered merchandise.
  • Open the store a minimum of one day per week; close the store a minimum of one day per week.
  • Authorize and sign for refunds and overrides; count register; drive to bank and deposit money in bank.
  • Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.
  • Assist with management of the store in the Store Manager's absence.
  • Assist the Store Manager, as directed, with scheduling employees; enter payroll information into computer.
  • As directed by the Store Manager, order drop-shipments.
  • Assist the Store Manager with ordering; follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction, and inventory management issues on a weekly basis.
  • Assist with the efficient staging, stocking and storage of merchandise.
  • Ensure that merchandise is presented according to established practices and Store Manager direction; utilize merchandise fixtures properly including presentation, product pricing and signage.
  • Assist in plan-o-gram implementation and maintenance.
  • Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Conduct safety meetings in absence of the Store Manager; help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
  • Provide superior customer service leadership.
  • Comply with company policies and procedures; assist the Store Manager in ensuring employee compliance.
  • Assist Store Manager, as directed, in completing all paperwork and documentation according to guidelines and deadlines.
  • Operate cash register and scanner to itemize and total customer's purchase; bag merchandise.
  • Assist the Store Manager to ensure the execution of the stores 7 Day Workflow Plan as it relates to stocking standards and (Find Fill Fix) procedures.
Working Conditions and Physical Requirements
  • Frequent walking and standing.
  • Frequent bending, stooping, kneeling and reaching to run check out station and stock merchandise.
  • Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, rolltainers (four-wheel rolling merchandise carts) and U-boats (six-wheel carts).
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing using ladder.
  • Regularly driving/providing own transportation to make bank deposits, attend meetings and travel to other Dollar General stores.
  • Fast-paced environment; moderate noise level.
  • Occasionally exposed to outside weather conditions.
  • May be exposed to extreme cold in freezers.
Knowledge, Skills and Abilities
  • Ability to read and interpret operating statements and identify corrective actions to negative trends, if needed.
  • Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.)
  • Ability to read and interpret documents such as diagrams, health regulations, safety rules, operating and maintenance instructions, and procedures manuals.
  • Ability to perform cash register functions to generate reports.
  • Knowledge of recruiting, interviewing, hiring, counseling and termination practices in compliance with applicable law and company requirements.
  • Knowledge of all local and state food handling certifications and requirements.
  • Basic knowledge of personal and network computer systems to communicate with corporate office, to create merchandise signage, to obtain and email data and information, etc.
  • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
  • Knowledge of cash handling procedures including cashier accountability and deposit control.
  • Knowledge of inventory management and merchandising practices.
  • Knowledge of food handling, safety and sanitation regulations.
  • Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers.
  • Ability to interface with staff, suppliers and customers in a respectful and effective manner.
  • Good organizational skills with attention to detail.
  • Ability to solve problems and deal with a variety of situations relating to store operations and business relationships.
  • Ability to obtain the required local and state food handling management certifications.
Work Experience &/or Education
  • High school diploma or equivalent strongly preferred.
  • Three years of retail store experience preferred. Experience to include at least one to two years as a Department Head/Assistant Manager, or similar position in a retail grocery store or equivalent type operation or a current DG key carrier position with similar experience.

Dollar General Corporation is an equal opportunity employer. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details. New Hire Starting Pay Range: 17.

Not Specified
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