Retail Sales Associate – Boutique Home Goods & Artisanal Tableware
Job Description
Company Description
ARJ Los Angeles ( ) is a design-driven destination for artisanal tableware and contemporary home décor, thoughtfully curated from Japan, Korea, and Europe. With locations in Santa Monica and ROW DTLA, we celebrate quality, craftsmanship, and cultural storytelling through every piece we bring to our community.
Role Description
This is a full-time, on-site role located in Los Angeles, CA, for a Retail Sales Associate specializing in boutique home goods and artisanal tableware. As the face and voice of our brand, you’ll provide exceptional customer service while helping customers discover and connect with our unique collections. Each artisan-made, one-of-a-kind piece has a story to tell. We want you to deliver those stories to our customers, helping them understand the craftsmanship and passion behind every item.
Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Share accurate and engaging product information to enhance customer understanding.
- Process transactions accurately using POS systems.
- Provide excellent customer service via phone and email.
- Stock and display merchandise to maintain a beautiful store environment.
Requirements
- Experience in retail sales or customer service is preferred.
- Experience in an art gallery or similar cultural setting is a plus.
- Experience with e-commerce platforms (Shopify) is a plus.
- Passion for design, home decor, and artisanal craftsmanship.
- Proficient in using basic technology (iPad and Mac).
- Attention to detail in identifying and handling various SKUs.
- Flexibility to work weekends and holidays as required.
Working Hours
- Monday - Sunday, 11 AM – 6 PM
Pay
- $20–$30 per hour (based on experience)
- Opportunities for accelerated pay increases based on individual performance
Perks
- Paid sick leave
- Employee discounts
- Employee parking available
- Work in a clean, secure environment with 24/7 security at ROW DTLA, a vibrant 30-acre district featuring unique shops, offices, and renowned Michelin-starred and Netflix-featured restaurants.
If you’re passionate about design and craftsmanship and eager to join a growing, creative team, we’d love to hear from you. To Apply, please email your resume to .