Firstsource Advantage Jobs in Usa

Company Overview:

Ocean State Job Lot (“OSJL” or the “Company”) is a dynamic $850+ million general merchandise retailer with a strong foothold across the Northeast and Mid-Atlantic. With over 170 stores currently and ambitious plans to reach 180 locations, OSJL offers exciting opportunities for growth and contribution. We are an opportunity-driven retailer owning over 50% of our operating locations, totaling 8 million square feet, demonstrating our stability and long-term vision. At OSJL, you will be part of a team committed to delivering exceptional value to our customers while driving positive change and a more responsible future for retail within our communities.

Job Description:

The Senior Director of Human Resources and People is a pivotal leadership role at Ocean State Job Lot (“OSJL” or the“Company”), designed for a transformational leader who will architect the Company's future-state human resources and people strategy. More than a functional head, this leader will serve as a strategic thought partner to the Vice President, empowered to influence critical business decisions with data-driven evidence. The core mission is to design the "support center of the future" while leading the company through enterprise-wide change.

This position requires a unique ability to balance this visionary, long-term strategy with the operational excellence of core HR functions, including Total Rewards, Associate Relations, Compliance, and Development. The Senior Director will take full ownership of the talent and succession pipeline and unify a high-performing team under a single vision. This role is ideal for an intrinsically motivated change agent focused on building a human resource and people function that delivers a sustainable competitive advantage for OSJL.

Key Responsibilities:

• Architect and Drive the People Vision: In partnership with the VP of People and Operations, serve as a principal architect of the Company’s forward-thinking strategy. Establish a clear vision for the entire HR function that anticipates the future of work, leveraging data, HR technology, and AI to build a sustainable competitive advantage for the business.
• Lead Organizational Transformation & Design: Critically evaluate the current Company and department structures to lead the transformation of the "support center of the future." Drive initiatives that enhance organizational effectiveness, streamline processes, and align the workforce structure with evolving business goals.
• Own the Talent & Succession Pipeline: Lead the development and implementation of a robust, proactive succession planning process. Champion a culture of internal mobility and leadership development to build a strong talent pipeline at all levels of the organization.
• Unify and Develop a High-Performing Team: Guide a blended team of strategic and operational professionals, unifying them under a single, compelling vision. Focus the team on the most critical priorities through expert coaching, talent development, and mentorship.
• Serve as a Strategic Partner and Challenger: Act as a true thought partner to executive leadership. Use data-driven evidence and deep business knowledge to challenge ideas, advocate for optimal strategies, and influence critical decisions that benefit the long-term health of the Company.
• Ensure Foundational & Operational Excellence: Provide strategic oversight for all core functions, including Total Rewards, Associate and Labor Relations, Performance Management, Payroll, and Compliance. Drive modernization and efficiency in these areas to ensure foundational stability while the future state is being built.
• Lead Change Management & Adoption: Drive organizational transformation by developing and executing communication strategies that foster stakeholder buy-in. Champion the adoption of new processes, technologies, and strategies by ensuring the delivery of effective training, coaching, and support.
• Foster a Positive Associate Relations Climate: Drive a productive and engaging work environment by providing strategic guidance on complex associate matters. Ensure a proactive, consistent approach to labor relations and legal compliance, championing strategies that strengthen the company's direct relationship with its associates.

Qualifications:

• Bachelor Degree or equivalent preferred.
• 10+ years of experience in Operations or Human Resources with a demonstrated track record of success.
• 5 or more years of experience as a senior executive or VP level in a retail or similar company is required.
• Ability to demonstrate proficiency with AI tools.
• Excellent verbal and written communication skills.
• Passion for developing and coaching others.
• SPHR/SCP or Equivalent Preferred
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.
• Knowledge of and experience with varied human resource information systems.
• Knowledge of Microsoft Office, G-Suite, UKG, Domo, desktop publishing programs, Adobe Creative Suite and an understanding of social media and digital platforms.

Work Environment:

• Work is performed in both a climate-controlled office and warehouse environments; experience with the operational and safety dynamics of a warehouse setting is preferred.
• Works in an office environment remaining stationary at a desk, table, or computer workstation for extended periods of time. Frequently uses near vision for reading and computer tasks.
• Full Office Presence: This role is based in the Corporate Office and requires in-office presence Monday through Friday. Occasional, pre-approved exceptions to work remotely may be granted based on business needs.
• Regular travel necessary to visit stores and attend leadership meetings (travel estimated to be 20% or less).
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.

Purpose

This position is responsible for Designing, Configuring, Testing, Implementing and Supporting capabilities for Transportation Management and Supply-Chain management related applications.

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 10+ years System configuration & implementation experience required to perform the essential functions of the job with at least 3+ years of experience in solution designing
• Experience with any TMS Supply Chain industry applications with configuration knowledge
• Knowledge in Manhattan Associates TM Active software product is an added advantage
• Experience with SQL (mysql/postgres), JSON, Postman tool
• Experience with Excel (vlookup/xloopup, Marcos)
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• High level of customer service

Essential Functions

• The individual who fills this position should have solid TMS knowledge. The required skills/experience includes:
• Customer focused approach to ensure application availability for day-to-day business operations
• Identifies risks and issues and escalates as necessary. Research and document recommendations or solutions for upgrades, improvements, issue resolution to ensure a stable, available and protected technical infrastructure
• Understand system integrations and performing system configurations and testing based on end-to-end system data flow and functional flows.
• Ability to work with end users to define business requirements for new projects as well as supporting existing processes.
• Validate that the application requirements meet overall business process needs, are within the project scope, and are internally consistent.
• Ability to create high-level and low-level design to help the team build the solutions.
• Collaboratively work with team and lead the projects
• Ability to work concurrently on multiple projects and tasks across different business units.
• Analyze data and solve new and existing business issues.

Minimum Eligibility Requirements

• Bachelor’s degree (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
• 10+ years System configuration & implementation experience required to perform the essential functions of the job with at least 3+ years of experience in solution designing
• Experience with any TMS Supply Chain industry applications with configuration knowledge
• Knowledge in Manhattan Associates TM Active software product is an added advantage
• Experience with SQL (mysql/postgres), JSON, Postman tool
• Experience with Excel (vlookup/xloopup, Marcos)
• Experience in any test management and change management software such as qTest (Test Case management tool) and Service Now (Help Desk Software).
• Experience with Agile development methodology to support Product Manager / Product Owner is identifying User Stories, write user stories, backlog refinement, sprint planning etc.
• Understand technology limited to the database tables, integration architecture
• Excellent communication, problem solving and data analysis skills
• Excellent decision-making skills
• High level of customer service

Working Conditions (travel, hours, environment)

The noise level in the work environment is typically quiet to moderate

Physical/Sensory Requirements

Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Benefits & Rewards

• Bonus opportunities at every level
• Non-traditional retail hours (we close at 7p!)
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate’s choice and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.