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At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.
Position Overview
The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.
Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.
This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..
Responsibilities include but are not limited to:
Maintenance and System Support (60%):
Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.
Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.
Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.
Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.
Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.
Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.
Manage team SLA adherence to ET department standards.
Develop and maintain technical documentation and training materials of system processes
System Enhancements and Optimization (40%):
Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)
Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.
Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.
Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.
Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.
Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions
Other duties:
Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies
Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.
Develop and communicate the requirements plan.
Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.
Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.
Manage the requirements approval, baseline, solution validation and change management activities.
Finalize and archive all requirements related documentation.
Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.
Qualifications
Bachelor's Degree or an equivalent combination of education and directly related work experience required.
In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.
Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.
Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
Project management experience with demonstrated ability to multi-task and prioritize.
Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Overview:
As a Product Owner in Affinity Solutions Technology (AST) you will lead a cross-functional agile team implementing technology solutions for Securian's Affinity Solutions and Securian Canada markets. AST teams demonstrate passion for delivering innovative solutions for clients, customers, and internal partners, driven by creative problem-solving skills, strong collaboration, and analytical abilities.
You need to be passionate about delivering business value through technology while remaining flexible to adapt to evolving and emerging needs. You will partner with stakeholders to define your team's strategy and roadmap, owning your team's prioritization and delivery. You will work closely with your team, other Product Owners, business stakeholders, engineering leaders, and technology partners to deliver solutions using a blend of methodologies.
Responsibilities include but not limited to:
Partners with the business to build trust and translate operations, customer needs, and technology into impactful digital solutions-resolving trade-offs, managing risks and dependencies, creating and driving product roadmaps with a focus on measurable outcomes, and communicating transparently.
Maintains a backlog to prioritize work/stories for the team by synthesizing all relevant data, research and any other available information.
Engages stakeholders through ongoing collaboration to understand evolving customer needs, advocate for the business, and share insights with teams to drive alignment and optimal outcomes.
Leverages emerging best practices and market trends to drive operational efficiencies and align technology strategies with business goals.
Uses all available resources (e.g., analytics, reporting, surveys, ethnographic research, qualitative data, usability testing) to understand product performance and customer satisfaction.
Effectively communicates product value through storytelling, connecting to business/customer impact and engages stakeholders in strategic decisions to optimize outcomes.
Cross functional understanding of how their work integrates with other business workstreams and initiatives.
Understands how to leverage team effectiveness metrics (e.g., velocity/cycle time) to drive value.
Contributes to strategic product decisions by incorporating total cost of ownership and providing input into operating budget planning.
Participates in governance meetings and communicates technical and business product status and progress with senior leaders.
Creates product delivery commitments such as service level agreements and BCM plans to support resiliency requirements.
Engages in product discovery efforts to identify strategic opportunities.
Proactively develops and demonstrates advanced knowledge of and experience with the technical product(s) and is conversant in the product architecture to drive growth and improve customer experience.
Directly responsible for implementation, configuration, and/or continuous improvement of a technical product based on value
Anticipates and identifies new product opportunities to drive value. Provides input and leads the design of meaningful tests and learning opportunities.
Ensures project delivery is in conformance with company methodologies and standards; leads and provides guidance for project management for initiatives, ensuring business objectives are met and business benefits are delivered.
Qualifications:
Working knowledge of agile practices. Understands the fundamentals of iterative development, incremental delivery, backlog management, burndown metrics, velocity, and task definition.
Leadership skills to gain credibility, garner respect, guide the creation of a self-organizing team, being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
Ability to influence teams to deliver great customer experience without direct authority.
Working knowledge of Product Management practices.
Strong communication, facilitation, and interpersonal skills to engage agile team and stakeholders, facilitate discussions, negotiate, and resolve conflict.
Strong analytical and critical-thinking skills, creative problem-solving skills, and attention to detail.
Ability to work with minimal direction, flexibility to adapt to shifting priorities and schedules, handle multiple issues simultaneously, and manage stressful situations for self and team.
Strong knowledge of technology and architectural principles to drive implementation of scalable, maintainable, and resilient solutions.
Preferred Qualifications:
Proven track record as a Product Owner or individual contributor responsible for value and viability of technology solutions.
Proven track record working in an agile environment while delivering results based on effective prioritization.
Experience with stakeholder management and collaboration.
Ability to quickly learn new domains and adapt to changing business needs.
Knowledge of product and project and portfolio management best practices.
Ability to communicate effectively with diverse audiences including executives, customers, and technical teams.
Experience identifying critical emerging business needs and service challenges and ability to quickly and effectively shift/coordinate resources to deliver immediate impact.
Proven ability to engage with both individual contributors and leaders of the highest levels in constructive and collaborative relationships.
Demonstrated results of gaining credibility, gaining respect and building trust, guiding the creation of self-organizing teams and being assertive with business priorities and opposing viewpoints while adhering to agile concepts and principles.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$84,000.00 - $155,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
Job Title: IT Field Support Location: Parma, OH (ONSITE) Duration: 6 Months Contract Dress Code: Business Casual Interview Type: Virtual, 2nd interview in person Summary The hiring managers are seeking candidates with demonstrable application/software support skills to provide production support for expanding services in Print & Mail operations.
Key Application Services Workflow Development: Process Director (RPD) Print-on-Demand: Weborder commerce systems Production Control & Billing: Avanti Slingshot Client Onboarding: QC and UAT processes Knowledge of infrastructure (networking, Active Directory, etc.) is helpful but not the primary focus.
Experience with ServiceNow or other ticketing systems is preferred, along with supporting enterprise or business process applications.
Coding and scripting skills (bash, PowerShell, JavaScript, Python, or similar) are considered a plus.
Responsibilities Provide production support for enterprise applications and business processes Perform QC and UAT for new client onboarding Troubleshoot and resolve application issues methodically Record all time and activity in the Activity Tracking system Complete administrative tasks accurately and on time Maintain professional relationships with customers and colleagues Present a professional image in dress and behavior Deliver excellent customer service, including presenting new concepts and ensuring implementation Requirements Bachelor s degree or equivalent experience in a related field Advanced computer and connectivity competencies Strong written and verbal communication skills Self-motivated with strong organizational and interpersonal skills Ability to prioritize work independently Proficiency in Microsoft Office Suite Familiarity with office computing products, equipment, and data communications Experience with enterprise applications or business process applications Excellent customer service and follow-up skills Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.
The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.
Job Responsibilities
- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.
Job Qualifications
- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
The SMT Engineering Technician Night Shift will support the manufacturing process by maintaining Surface Mount Technology (SMT) equipment, troubleshooting production issues, and ensuring optimal machine performance during night operations to meet production targets.
Job Responsibilities
- Perform preventative maintenance and calibration on SMT equipment (e.g., screen printers, pick-and-place machines, reflow ovens, AOI) according to established schedules and procedures.
- Diagnose and repair complex SMT equipment malfunctions, including mechanical, electrical, and software issues, in a timely manner to minimize downtime.
- Assist engineers in process optimization, equipment setup, and the development of new manufacturing processes and procedures.
- Monitor SMT line performance, identify potential issues, and implement corrective actions to improve efficiency, quality, and yield.
- Provide technical support to production operators, offering guidance and training on SMT equipment operation and basic troubleshooting.
- Document all maintenance activities, repairs, and process changes accurately and thoroughly.
- Participate in root cause analysis for production defects and implement effective solutions.
- Adhere to all safety regulations and company policies, maintaining a clean and organized work environment.
- Collaborate effectively with cross-functional teams, including production, quality, and engineering, to resolve issues and achieve production goals.
- Flexibility to work night shifts, including weekends and holidays as required.
Job Qualifications
- Associate's degree in Electronics, Mechatronics, or a related technical field, or equivalent practical experience.
- Minimum of 3-5 years of experience as an SMT Technician or similar role in a high-volume manufacturing environment.
- Strong understanding of SMT processes, equipment operation, and common defects.
- Proficiency in troubleshooting and repairing complex SMT machinery, including electrical, mechanical, and pneumatic systems.
- Ability to read and interpret schematics, technical drawings, and equipment manuals.
- Experience with various SMT equipment manufacturers (e.g., Fuji, Panasonic, Mycronic, Juki, DEK, MPM, BTU, Koh Young, Mirtec) is highly desirable.
- Familiarity with IPC standards and quality control principles.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
- Proficient in using standard hand tools, diagnostic equipment, and computers.
- Ability to lift up to 35 lbs and stand for extended periods.
The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team.
Job Responsibilities
- Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).
- Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.
- Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.
- Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.
- Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.
- Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.
- Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.
- Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.
- Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.
- Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).
Job Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.
- 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.
- Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).
- Deep understanding of IPC-A-610 and J-STD-001 standards.
- Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).
- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
- Demonstrated ability to lead technical projects and drive process improvements.
- Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.
- Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.
- Ability to work effectively in a fast-paced, dynamic manufacturing environment.
Title - IT Operations Manager
Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV
Contract - 3 months contract to Hire
Job Description :
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
- Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
- Assist in the management of policy development and technology planning
- Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
- Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
- Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
- Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
- Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
- Ensure smooth operations of all IT systems and data security
- Understand and track applicable regulatory and reporting requirements
- Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
- Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
- Work with senior management to enhance monitoring of critical applications and develop operational run books
- Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
- Establish a stable performance environment by monitoring and analyzing problems
- Ensure problems are identified and solved as rapidly and efficiently as possible
- Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
- Provides estimates, forecasting and work planning assistance
Requirements:
- Bachelor’s degree or equivalent in Information Technology, or related field
- 7+ years' experience working in an IT Operations production support role in an enterprise environment
- 2+ years' leadership experience
- Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
- Familiarity working with enterprise project planning and resourcing
- Internal and external customer-facing production support experience
- Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
- Knowledgeable with a variety of infrastructure technologies: Windows, VMware
- Active Directory
- Ability to support 24x7 operations
- Detail-oriented, with superior verbal and written communication skills
- Strong critical thinker with problem solving aptitude
- Excellent organizational skills with the ability to juggle multiple tasks at once
- Proactive mindset
Preferred:
- ITSM or ServiceNow experience
- Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
Job Title: Agile Project Manager
Position Summary
The Agile Project Manager is responsible for leading cross-functional teams in the delivery of technology solutions to our client's developer community that ultimately enhance business value to stakeholders. The Agile Project Manager collaborates closely with stakeholders, facilitates Agile events, removes impediments and drives continuous improvement. The ideal candidate is experienced in managing technical projects, Agile methodologies and process optimization, with a continuous improvement mindset and the ability to lead high-performing teams.
Key Responsibilities
The responsibilities include but are not limited to the following, as directed:
- Manage multiple teams supporting both project work and ongoing operational activities
- Remove team impediments, foster strong collaboration and support continuous improvement initiatives
- Track and report progress, risks, dependencies and Agile flow metrics to stakeholders
- Organize team artifacts and maintain project documentation including tasks and boards (Jira), acceptance criteria and project wiki pages (Confluence)
- Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
- Evaluate potential solutions, conduct impact assessments, and recommend approaches that best meet business needs.
Desired Skills and Experience / Required Qualifications
- 8-10 years of Agile Project Management experience for technical projects
- Hands-on experience leading Agile technical projects and initiatives
- Strong understanding of Agile frameworks (Agile training or certification – a plus)
- Proficiency with Jira, confluence and collaboration tools such as MS Teams
- Ability to manage multiple priorities in a fast-paced environment and drive work to completion
- Excellent analytical, problem-solving and facilitation skills with the ability to guide teams through complex technical discussions
- Coordinate cross-functional teams, fostering effective communication and risk mitigation
- General understanding of DevSecOps (DSO) capabilities and the tools that support DSO capabilities
Job Description
Job Summary:
Manages a team of chemists/scientists/technicians and executes pressure sensitive adhesive (PSA) tape prototype development, scale-up, and product launch in various applications. The group leader will focus on platform technology development, new product development for customer-driven projects, as well as continuous improvement and cost reduction of existing products and processes. Emphasis on acrylic polymer synthesis, silicone and rubber adhesive formulations, PSA rheology, knowledge of tape assemblies, backing material selection, and release liner familiarity. Works with customers and AR teams to collect design input and develop new product design strategies. Technical and laboratory lead in developing new adhesive solutions, robust products, and basic production processes that can be successfully commercialized.
Essential Functions:
- Establishes and directs research programs for new product development and product/process improvement of current products. Responsible for complex basic research and/or product development projects.
- Leads lab personnel and facilitates development of product constructions and processes; designs & conducts chemical experiments on both lab- and production-scale; designs and specifies production scale processes and contributes to product validation.
- Conducts and directs required laboratory work to develop new PSA and tape assemblies including polymerization, formulation, coating and testing. Develops new products that lead to sustainable commercial revenue.
- Completes any necessary regulatory forms. Ensures team follows similar protocols and procedures.
- Implements and executes product development to align with Stage Gate timelines and sets prioritization with the Director of Innovation and Product Management team. Meets technical commitments in order to complete project progression dates and milestones on time.
- Drives patent strategy (reading, planning, and execution) within the team to align with goals established by the Director of Innovation.
- Consults with Director of Innovation, Product Management, Operations, Quality and Sales personnel on group priorities and strategy. Active role in setting overall Innovation direction & strategy. Participates in business planning process with one or more business as appropriate. Establishes program priorities, objectives and responsibilities for group. Ensures effective communication of Innovation program progress for own work and for overall group.
- Functions as a technical lead on product development teams. Leads cross-functional product development teams to ensure effective prototype development, to drive prototypes to commercial products, and to translate findings into impactful business revenue.
- Participates and occasionally leads establishment and implementation of R&D policies and procedures. May be responsible for specified lab areas.
- Interfaces with customers on new product applications and networks externally to assure highest level of competence is maintained.
- Develops skills within the team and evaluates performance of department personnel. Mentors and and coaches associates to effectively work in the department in addition to promoting a collaborative work environment (within the department and cross-functionally). Executes performance reviews annually.
- Makes identifiable and substantial contributions to continuous improvement. Performs all duties consistent with established AR guidelines consistent with ISO-9001 and those elements of GMP deemed necessary to support our business (as outlined in the Quality Manual). Actively complies with and endorses Department and Company objectives.
- Responsible for the proper disposal of hazardous waste into the proper labeled containers and drums.
Additional Responsibilities:
- Perform other related duties as assigned by management.
Job Specifications:
- BS degree (or higher) in chemistry, chemical engineering, polymer science or materials science and/or significant industrial experience. Ph.D. degree preferred but not required.
- Greater than 3 years adhesive formulation, mixing process and coating process experience. Demonstrates detailed knowledge of required chemical and physical test methods for PSA characterization. Requires an aptitude to use sensitive test equipment.
- Basic understanding and familiarity with adhesive chemistries and coating technologies. Familiarity and understanding of various adhesive chemistries (acrylic, silicone, rubber).
- Understanding of adhesive tape constructions (backing materials, release liner selection, adhesive chemistries, etc.)
- Knowledge of PSA rheology, dynamic mechanical analysis, and other physical polymer characterization methods
- Supervisory experience preferred with experience managing a team of scientists in product development, technology platform expansion, and patent filing.
- Demonstrated technology and/or product development capability.
- Expertise required in Stage Gate processes and how to move projects through the pipeline with discipline, efficiency, and accountability
- Excellent program prioritization and coordination skills, ability to manage multiple priorities
- Ability and willingness to work effectively in a diverse, disciplined team environment with limited supervision. Ability to work independently and drive project execution with limited guidance.
- Excellent program prioritization and coordination skills, ability to manage multiple priorities.Agility to adapt and shift to changing priorities, proactively anticipating obstacles, and flexibility to seek out alternative solutions when faced with meeting customer design inputs and timelines
- Must communicate fluently in English
- Ability to maintain confidentiality of AR information
- Excellent oral & written communication skills
- Excellent interpersonal skills
- Knowledge of computers & related word processing, spreadsheet & e-mail software – Microsoft preferred
- Ability to employ statistical analysis techniques. Familiarity with design of experiments software and set-up, ability to employ statistical analysis techniques
- Ability to develop and present effective technical presentations to internal and external customers.
Directs the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.
**Hands-on experience and knowledge of Surface Mount Technologies (SMT) and Thru-hole equipment/gear.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
LEADERSHIP AND MANAGEMENT RESPONSIBILITIES
Recruitment and Retention:
· Recruit, interview and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs
· Communicate criteria to recruiters for Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs candidates.
· Coach machine support department staff in the interviewing/hiring process.
· Monitor team member turnover; identify key factors that can be improved; make improvements.
Employee and Team Development:
· Identify individual and team strengths and development needs on an ongoing basis.
· Create and/or validate training curriculum in area of responsibility.
· Coach and mentor tooling department staff to deliver excellence to every internal and external customer.
· Create and manage succession plans for the machine shop function.
Performance Management:
· Establish clear measurable goals and objectives by which to determine individual and team results (i.e. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).
· Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on the PE team member’s contribution to the workcell. Provide ongoing coaching and counseling to team member based on feedback.
· Express pride in staff and encourage them to feel good about their accomplishments.
· Perform team member evaluations professionally and on time.
· Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.
· Coordinate activities of large teams and keep them focused in times of crises.
· Ensure recognition and rewards are managed fairly and consistently in area of responsibility.
Communication:
· Provide communication forum for the exchange of ideas and information with the department.
· Organize verbal and written ideas clearly and use an appropriate business style.
· Ask questions; encourage input from team members.
· Assess communication style of individual team members and adapt own communication style accordingly.
TECHNICAL MANAGEMENT RESPONSIBILITIES
· Oversees the maintenance management program including repair parts, preventative maintenance, feeder maintenance, and the support equipment maintenance program
· Plans the activities of the technical staff
· Develops and maintains all department reports/records
· Supervises the planning and execution of line moves and builds
· Schedules equipment vendors for installation, repair and updates of equipment
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field.”
· Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Lead by example; “walk the talk.”
· Utilize Jabil’s Advanced Engineering group to ensure useful support to Jabil South.
· Establish new measurement systems if/where possible.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
Comply with all procedures within the company security policy.
MINIMUM REQUIREMENTS
Bachelor’s degree in Engineering preferred; and three years experience in maintenance management; or equivalent combination of education and experience. Hands-on experience and knowledge of Surface Mount Technologies (SMT) and Thru-hole equipment/gear, process optimization, Statistical Process Control, Design for Manufacturability, Design for Test, Demand Flow Technology (line balancing), and Design of Experiment methodologies. Knowledge of engineering disciplines including chemistry, mechanical, electrical, and industrial as it pertains to surface mount and final assembly.