Epfo Qualification Technical Professional Jobs in Usa

21,232 positions found

Account Manager – Technical Staffing
Salary not disclosed
Atlanta, GA 2 days ago

Location: Atlanta, GA (Hybrid / Client-Facing)

Company: ResourceTek, LLC

Reports To: Director of Operations & Business Development


About ResourceTek

ResourceTek is a specialized technical staffing firm providing engineering, IT, industrial maintenance, and professional talent to public-sector and industrial clients across the Southeast and beyond. As a long-standing partner to organizations such as the Georgia Department of Transportation (GDOT), ResourceTek delivers high-quality, relationship-driven staffing solutions that support complex, long-term programs.


As a subsidiary of a multidisciplinary engineering firm, we bring a consultative, program-focused approach to staffing—prioritizing quality, continuity, and client trust over transactional volume.


Position Overview

The Account Manager role is a full-desk position responsible for business development, client management, and recruiting support within the Atlanta and broader Georgia market. This individual will manage and grow established accounts while also developing new client relationships and supporting recruiting efforts to ensure successful delivery.


This role is ideal for someone who enjoys building long-term client partnerships, understands technical or professional staffing, and is comfortable balancing sales, account management, and recruiting responsibilities.


Key Responsibilities

Client Management & Account Growth

  • Serve as the primary point of contact for assigned accounts, including GDOT and other public-sector or industrial clients
  • Build strong relationships with client stakeholders, hiring managers, and program leadership
  • Manage ongoing staffing needs, workforce planning, and performance expectations
  • Identify opportunities to expand scope, add roles, or support additional programs within existing accounts
  • Conduct regular client meetings, site visits, and check-ins to ensure satisfaction and alignment


Business Development

  • Identify and pursue new client opportunities in the Atlanta and broader Georgia market
  • Develop targeted outreach strategies focused on engineering, infrastructure, industrial, and technical staffing needs
  • Collaborate with internal leadership on proposals, pricing, and contract support
  • Represent ResourceTek professionally in client meetings, networking events, and industry engagements


Recruiting & Talent Delivery Support

  • Partner closely with recruiters to define job requirements and staffing strategies
  • Assist with candidate sourcing, screening, interviewing, and client presentation as needed
  • Maintain candidate and consultant relationships to support retention and redeployment
  • Ensure smooth onboarding and ongoing support for placed consultants


Operational & Administrative Support

  • Support contract administration, compliance, and reporting requirements (including public-sector programs)
  • Track activity, pipeline, and performance metrics
  • Collaborate with internal teams to ensure consistent service delivery and margin discipline


Qualifications & Experience

  • 3–7+ years of experience in technical staffing, professional services, or related B2B roles
  • Experience in a full-desk or blended account management/recruiting role preferred
  • Familiarity with public-sector, infrastructure, engineering, or industrial clients is a plus
  • Strong relationship-building and communication skills
  • Ability to manage multiple priorities in a client-facing, fast-paced environment
  • Comfortable with business development, client meetings, and consultative selling
  • Bachelor’s degree preferred


What We Offer

  • Competitive base salary plus commission/incentive plan
  • Opportunity to manage established, long-term client relationships (not a cold-call-only role)
  • Supportive leadership and collaborative team environment
  • Exposure to high-profile public-sector and industrial programs
  • Long-term growth opportunities within a stable, relationship-focused organization


Why ResourceTek

At ResourceTek, Account Managers are trusted partners to both clients and consultants. We focus on quality, consistency, and long-term relationships, not transactional placements. This role offers the opportunity to build a meaningful book of business while working with respected clients and technical professionals.

Not Specified
Technical Buyer and Supply Chain Anlyst
✦ New
Salary not disclosed
Phoenix, AZ 1 day ago

We’re excited to present a standout opportunity with a highly stable semiconductor and aerospace manufacturer located in central Phoenix, just off the I‑17. This is a chance to join a company with long‑term programs, strong financial health, and a reputation for quality—working for an exceptional manager who has been with the business for 30 years and is widely respected as a mentor and leader.


Position Summary

The Raw Material Buyer / Supply Chain Analyst plays a critical role in ensuring the uninterrupted flow of aerospace and semiconductor raw materials that support manufacturing operations. You’ll own sourcing, negotiation, and procurement while balancing quality, delivery, and cost—backed by strong data analysis and cross‑functional collaboration. In addition to raw material purchasing, this role contributes to MRP analysis, demand planning support, supplier performance management, and inventory optimization. You’ll also provide backup support for Outside Services purchasing and share responsibility for MRO procurement, ensuring continuity across supply chain operations.


Key Responsibilities and Qualifications in these areas:

-Raw Material Procurement

  • Source and purchase aerospace raw materials including sheet, bar, forgings, castings, and hardware
  • Request, analyze, and negotiate supplier quotations for price, lead time, and terms
  • Create and manage purchase orders and ensure timely supplier acknowledgements
  • Track supplier commitments and proactively expedite materials to support production
  • Stay informed on mill lead times, alloy availability, and market conditions


-MRP, Demand Planning & Production Support

  • Monitor MRP signals and production schedules to ensure material availability
  • Review forecasts, order releases, and demand patterns
  • Support demand planning through historical usage and lead‑time analysis
  • Partner closely with Production Planning to align purchasing with manufacturing needs
  • Identify and communicate supply risks with mitigation strategies

-Inventory Management

  • Monitor inventory levels to balance availability with turnover optimization
  • Analyze usage trends and recommend procurement strategies
  • Collaborate with Planning and Production to avoid excess, obsolete, or shortage conditions

-Supplier Performance & Relationship Management

  • Build and maintain strong supplier relationships
  • Track supplier KPIs including quality, delivery, lead time reliability, and cost
  • Manage supplier transitions and performance improvement efforts
  • Partner with Quality, Production, and Inspection to resolve supplier issues
  • Support supplier evaluation, development, and rationalization initiatives

-Data Analysis & Reporting

  • Perform supply chain analysis to support procurement and risk mitigation decisions
  • Develop and maintain purchasing and supplier performance reports
  • Analyze ERP/MRP and Excel‑based data to identify cost savings and efficiencies

-Compliance & Traceability

  • Ensure all materials meet aerospace, semiconductor, and customer specifications
  • Verify certifications, traceability, and regulatory compliance
  • Support AS9100 purchasing and supplier control requirements

Cross‑Functional & Administrative Support

  • Provide backup for Outside Services purchasing
  • Share MRO procurement responsibilities
  • Assist Accounting with invoice and PO discrepancies
  • Maintain accurate ERP/MRP purchasing records
  • Ensure adherence to company policies and supplier agreements

-Authority & Decision‑Making

  • Within established policies, this role has authority to: Solicit and evaluate supplier quotes
  • Negotiate pricing, delivery schedules, and terms
  • Issue and expedite purchase orders
  • Recommend sourcing strategies and supplier changes
  • Escalate supply risks or cost impacts to management
  • Final approval for supplier qualification, major contracts, and strategic sourcing remains with supply chain management


Qualifications

Education and Experience

· Bachelor’s degree in Business, Supply Chain, or related field, or equivalent experience.

· Minimum 3-10 years of purchasing/buying experience, preferably in an aerospace/semiconductor manufacturing environment.


Skills and Competencies

· Knowledge of aerospace materials and manufacturing supply chains.

· Experience with ERP/MRP systems

· Background in data analysis, reporting, and supply chain performance metrics.

· Strong negotiation, analytical, and organizational skills.

· Proficiency in Advanced Microsoft Excel (data analysis)

· Strong written and verbal communication skills.

· Ability to manage multiple priorities in a fast-paced manufacturing environment.

· Team-oriented with a proactive problem-solving mindset.


Why This Role Stands Out

  • $85K–$110K base + monthly and discretionary annual bonuses
  • Stable aerospace and semiconductor programs
  • Outstanding manager with 30 years of leadership and mentoring experience
  • Central Phoenix location with easy freeway access
  • High‑impact role with visibility and growth potential
Not Specified
Technical Design Manager
Salary not disclosed
New York, NY 2 days ago

Technical Designer (Woven Development + Sweater Production)

Overview

We’re looking for a Apparel Technical Designer to own fit and technical execution from development through production, with clear category responsibility and strong internal leadership.

 

This role partners closely with our overseas production/PD manager while leading the technical process internally with our U.S.-based team.

Key Responsibilities

- Own garment fit and technical accuracy from development through production for woven styles

- Responsible for sweater technical design during the production phase, ensuring specs, fit, and approvals are accurate and consistent through bulk

- Start all tech packs and finalize them for handoff to overseas factories

- Send Techpacks and manage communication directly with factories, ensuring they have all necessary information, updates, and approvals

- Lead fittings, provide clear corrections, and ensure consistency from proto through TOP

- Create and maintain specs, grading, and construction details across all styles

- Partner with the overseas production/PD manager, who manages timelines and delivery, while you ensure all technical and fit information is accurate and complete

- Serve as the internal technical lead, working closely with the creative woven designer and sweater designer to translate design intent into production-ready garments

- Communicate fit comments, construction updates, and technical changes clearly and proactively to overseas partners

Ownership & Expectations

- Responsible for ensuring fit integrity from development through production

- Must be highly organized and able to independently prioritize workload based on style importance, business needs, and timing — without waiting to be directed on what to tackle next

- Own communication flow with factories on all technical and fit matters

- Comfortable balancing hands-on technical work with internal leadership and cross-functional collaboration

- Able to identify issues early and proactively drive resolution

Ideal Profile

- Strong experience in woven and sweater categories

- Confident leading fittings and making independent fit decisions

- Detail-oriented with exceptional follow-through

- Comfortable collaborating across time zones with overseas partners

- Able to learn and adapt quickly to new systems, tools, or software

- Thrives in a lean, entrepreneurial environment where initiative and accountability matter

Not Specified
Senior Technical Designer
Salary not disclosed
New York, NY 2 days ago

Senior Technical Designer / Apparel

Women’s Contemporary Designer RTW -– Fulltime

About the job:

We are looking for a skillful Senior Technical Designer who will facilitate the transition of product from development through final production. The Senior Technical Designer will be collaborating cross-functionally with design, product development, and production in delivering high quality, well-fitting garments. The ideal candidate will demonstrate their ability to interpret design with strong fitting skills and the ability to correct balance and fit, extensive technical knowledge in garment construction, experience working with different fabrications, and the skill set to accurately adjust patterns for corrections when needed. The individual will be detail oriented and efficient as well as a key player in providing accurate fit corrections to factories, capable of working in a fast-paced setting and able to perform under pressure. The individual should have good comprehension skills and be a reliable problem solver, who is a go getter and able to manage workload independently as well as collaboratively within the technical design team.


Responsibilities:

· Responsible for attending fit sessions on live models while ensuring fit consistency across all categories. Provide accurate and clear fit directions to overseas factories through all means such as measurements, fit comments, detailed photos, illustrations, drapes, mockups and patterns.

· Use technical knowledge to troubleshoot and resolve issues with overseas factories.

· Identify potential production and quality issues. Make recommendations to improve all areas of the product

· Collaborate with cross-functional partners to achieve elevated fit and construction while maintaining brand aesthetic and intent.

· Demonstrate an understanding of design, product development and production priorities and timeline.

· Manage workflow in a fast-paced environment with overlapping development and production seasons.

· Support Director of Technical Design in creating efficiency within the team and providing any technical work.

· Aiding with alterations and managing seamstress, freelancers and interns. Capable of stepping in and advising technical expertise to factories and counter parts team.

· Measure and prep fit samples. Approve Top samples. Provide product knowledge.

· Manage TOP pattern library and block body libraries.

· Willing to work on any special projects or capsules as per company’s needs


Qualifications:

· Bachelor’s degree in Technical Design or Fashion Design

· 8+ years of technical design experience with Women’s RTW fit, garment construction and manufacturing processes for wovens and cut & sews.

· Computer Skills- Adobe Illustrator, Adobe Photoshop, Microsoft Suite and Google Suite required.

· Thorough skill set and knowledge of understanding patterns and grading. Capable of draping, sewing and creating mockups as needed.

· Must be able to work in a fast-paced environment and manage multiple seasons simultaneously during busy peak seasons. Have sense of urgency and are sensitive to timelines and deadlines. Capable of reprioritizing workload based on deadlines.

· A flexible team player with willingness to adjust and support based on the team’s needs.

· Precision and accuracy in measuring fit samples. Keen eye for evaluating garment construction techniques.

· Strong understanding and interpretation of design’s intent and direction.

· Demonstrates garment construction technical expertise and is able to provide clear communications when working with domestic/overseas factories and counterpart teams.

· Excellent detailed and organizational skills.

· Problem solver and hands-on team player.

· Must have strong technical sketching skills


Employment Type:

· Fulltime. Annual Salary range $100,000-$125,000 with generous benefits package.

· Work type: In person in New York Office.

· Direct report to Director of Technical Design.

About Tanya Taylor

Tanya Taylor is a New York-based womenswear brand whose mission is to create clothing that inspires confidence, celebration and community. Through the artful use of color, texture and original hand-painted prints, each collection is thoughtfully designed with its customers in mind. The brand is proud to provide practicality and inspiration, offering a range of ready-to-wear including occasion dresses, separates, elevated basics, denim and swimwear in sizes ranging from 00 to 22. The brand opened its first flagship store at 980 Madison Avenue on the Upper East Side in 2023.

The brand is available at retailers, including Saks Fifth Avenue, Neiman Marcus and Shopbop, and has been worn by inspirational women including Former First Lady Michelle Obama, Taylor Swift, Tracee Ellis Ross, Beyoncé, Emily Blunt, America Ferrera and Nicola Coughlan.

Not Specified
Technical Design Intern
Salary not disclosed
Apex, NC 2 days ago

Position: Technical Design Intern

Location: Apex, NC (On-site)

Department: Design

Reports to: Technical Design Manager

Position Overview

Mary Square is looking for a detail-oriented Technical Design Intern to join our rapidly growing team. The ideal candidate would describe themselves as a team player that is organized, efficient and passionate about technical design. This is a great opportunity for someone early in their design career who is eager to learn, grow, and contribute to creating beautiful apparel collections. The Technical Design Intern supports the technical design team in ensuring garments meet Mary Square’s fit, construction, and quality standards. This role will assist with measuring samples, preparing tech packs, organizing fit sessions, and maintaining technical documentation throughout the product development process.

This is a hands-on learning opportunity for someone interested in the technical side of apparel development, providing exposure to fit sessions, garment construction, and factory communication from concept through production.

Key Responsibilities
  • Assist the technical design team in preparing and updating technical specification (tech) packs.
  • Support measuring samples and prototypes and help record measurements for fittings.
  • Assist in preparing garments and documentation for fit sessions.
  • Take notes during fittings and help update tech packs with fit comments and revisions.
  • Help update "How to Measure" diagrams and construction details.
  • Support organization and tracking of samples and development stages.
  • Assist with maintaining spec sheets, measurement charts, and grading information.
  • Work closely with the design and product development teams to ensure technical updates are documented accurately.
  • Maintain organized digital and physical technical files for seasonal development.
  • Support cross-functional communication with design, sourcing, and product development teams.
Qualifications
  • Bachelor’s degree or current enrollment in Fashion Design, Apparel Design, Technical Design, or a related field.
  • Coursework or experience in patternmaking, garment construction, or sewing.
  • Basic understanding of garment fit, construction, and measurement techniques.
  • Proficiency in Adobe Illustrator.
  • Working knowledge of Microsoft Excel or Google Sheets.
  • Strong organizational skills and attention to detail.
  • Ability to learn quickly and adapt in a fast-paced environment.
  • Strong communication skills and a collaborative mindset.
  • A passion for apparel product development and technical design.


About Mary Square

At Mary Square, we believe in the power of community, creativity, and celebration of life’s beautiful moments. Our lifestyle brand is committed to uplifting others through thoughtful products that inspire joy and confidence. We are a company that values faith, family, fun, and making a lasting impact on the lives of women everywhere.

internship
Software Technical Leader
✦ New
Salary not disclosed
Dayton, OH 1 day ago

Tangram Flex is seeking a Software Technical Leader with 8+ years of experience to contribute to the design, development, and delivery of Tangram’s transformative and impactful technology to implement mission-critical software solutions. This role is a blend of high-level technical architecture and direct contributions to customer program success, requiring a leader who can guide engineering teams through the entire engineering process from program kickoff to final delivery and customer success.


What We Do: Our team and products provide solutions to enable innovators to design, develop, verify, and advance critical systems, while accelerating innovation that advances our nation's security. By accelerating delivery of critical systems, Tangram is transforming the way our nation solves complex software challenges.


POSITION DESCRIPTION/

The Software Tech Lead provides strategic and tactical technical leadership for software product design and hardware-software integration programs. You will be responsible for defining the technical vision of a program, ensuring it aligns with customer goals, and to manage and contribute to the day-to-day engineering execution to deliver performant, secure software solutions for Tangram’s customers.


JOB RESPONSIBILITIES/

Program Strategy & Kickoff:

  • Technical Architecture and Strategy: Collaborate with our customers and Engineering Leadership to identify technical strategies, customer and team goals, and define deliverables to meet or exceed expectations.
  • Program Kickoff and Internal Alignment: Collaborate with Program Managers (PMs) and Engineering Leadership to develop and present technical approach slides for Internal Kickoffs, communicating milestones, technical tasks, and skillsets needed to internal stakeholders and executive leadership.
  • Resource Allocation: Identify necessary skillsets and time investments required to achieve program goals, working with the Director of Engineering to ensure proper team staffing.

Technical Leadership & Execution:

  • Engineering Oversight: Manage a team of software developers as well as directly contribute to design, write, and test code in relevant languages (ex. C, C++, Java, Python) while maintaining high standards for code reviews and merge requests.
  • Testing and Verification Leadership: Oversee the team's testing and verification strategy, including defining and enforcing quality gates, ensuring comprehensive unit, integration, and system testing, and validating that all delivered software meets the highest standards for performance, security, and customer-defined requirements.
  • Technical Project Tracking: Lead the breakdown of technical work into manageable Epics, Milestones, and Issues, ensuring progress is delivered successfully.
  • Mentorship: Innovate and mentor a team of engineers, leading them on top of tech trends (e.g., DevSecOps for embedded) and fostering a culture of continuous learning.

Customer Engagement & Growth:

  • Technical Partner: Act as the Subject Matter Expert (SME) point of contact for customers in articulating technical requirements, outlining technical expectations, and leading high-stakes customer demonstrations.
  • Tangram Solutions Alignment: Identify opportunities to utilize Tangram products in conjunction with new and existing technology to create solutions for our customers
  • Business Expansion: Provide technical feasibility inputs to the Growth team and Portfolio Managers to shape follow-on opportunities, develop technical proposals, and contribute to the "Future Phase" strategy for customer relationships.


DESIRED SKILLS & EXPERIENCE

Required Skills:

  • Education: BS in Computer Engineering, Computer Science, or Electrical Engineering or equivalent.
  • Experience: 8-10+ years in software product development with a strong focus on embedded systems and software integration.
  • Leadership: Proven experience in a technical leadership role (e.g., Tech Lead, Chief Engineer, or Principal Investigator) managing full-lifecycle delivery to programs.
  • Technical Mastery: High-level C/C++ skills, proficient in software architecture design, ability to resolve ambiguities of requirements, deliverables, and presentation approach
  • Clearance: Current/recent U.S. Government Security Clearance (or ability to obtain one). U.S. Citizenship is required.
  • Communication: Strong skills in communicating technical concepts with technical and semi-technical audiences

Preferred Skills:

  • MS/PhD in Computer Engineering or related field.
  • Expertise in Python, Rust, or Java.
  • Experience with GitLab CI/CD and agile-based project tracking .
  • Technical experience working in support of the Department of Defense/Department of War or the Defense Industrial Base.

Physical Requirements:

  • Ability to travel to client sites, conferences, and lab environments.
  • Visual and auditory acuity to participate in meetings and customer demonstrations.
  • Ability to handle and transport demo equipment (up to 25 lbs).


WHY JOIN TANGRAM FLEX?

  • Team First Culture: Supportive environment headquartered in Dayton, Ohio with hybrid work options and flexible hours.
  • Growth-Oriented: Opportunities for internal and external technology community participation and leadership.
  • Full Benefits: Employer-paid Medical/Dental/Vision, generous PTO, and competitive 401K match.


Tangram Flex is an Equal Opportunity Employer, and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its application procedures and in accordance with federal law. All qualified candidates will receive consideration for employment based on business needs, job requirements, and individual qualifications.


EEO/AA Vet/Disabled Employer/ and E-Verify

Not Specified
IT Technical Transition Manager
✦ New
Salary not disclosed
Detroit, MI 1 day ago

Job title: IT Technical Transition Manager

Location: Detroit, MI 48202 (Hybrid)

Duration: 12+ Months

Interview mode: Webcam


** Local to Michigan candidate required**


Required skills:

  • IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
  • IT management (3-5+ years)
  • Technical program management (3-5+ years)
  • Application or infrastructure operations leadership (3-5+ years)


Job description:

The position will function as the IT Technical Support Transition and Knowledge Transfer Manager in support of the Labor & Economic Opportunity (LEO), Unemployment Insurance Agency (UIA) Solution Program. This is a large scale, complex IT modernization project with high visibility in the State of Michigan’s IT Investment Portfolio. The IT Technical Support Transition and Knowledge Transfer Manager will work with Agency Services team to coordinate/facilitate the specific activities within their realm of responsibility that includes IT technical support transition in all program areas. This role will help define, schedule, control, and adjust all IT transition tasks of the project. This role is a specialized project manager responsible for the facilitation of the IT technical support transition and technical knowledge transfer.

Not Specified
Technical Manager
✦ New
Salary not disclosed
Miami, FL 1 day ago

KOTUG International Americas Is Hiring a Technical Manager | Lead Vessel Maintenance, Safety & Engineering Team


We are looking for an experienced Technical Manager to lead the technical performance of our fleet at KOTUG International Americas. This key role ensures all vessels meet KOTUG standards, comply with class and statutory requirements, and operate safely, efficiently, and sustainably. The Technical Manager will oversee our onshore technical team and onboard engineering crew, manage OPEX and CAPEX budgets, and ensure all maintenance, repairs, and major projects are executed to the highest quality.


Who We are

KOTUG is a leading global towage and maritime company, delivering innovative and sustainable marine services across the world. With roots dating back to 1911, we operate in Europe, Asia, Australia, Africa, the Middle East, the Americas, and the Caribbean. Driven by our vision “Ahead in Maritime Excellence,” we design, charter, and operate vessels, and provide specialized training, consultancy, and digital solutions for the maritime industry.


Qualifications:

  • First class Chief Engineer Certificate of Competency OR Minimum 3 years of sea experience as chief engineer of offshore support vessels; AND
  • Minimum 5 years of shore experience working as a technical superintendent or similar position
  • Dry docking, project management and budget ownership experiences required.
  • Strong knowledge base and technical skills in offshore support and/or tug vessels.
  • Proficient in operational and capital expense analysis.
  • Strong communicational skills and ability to work with international teams.
  • Decision-making under pressure.
  • Strong Leadership & Management skills.
  • Safety & Compliance mindset
  • Analytical and planning capability.



Responsibilities:

General:

  • Abides by company by-laws including policies and procedures.
  • Ensure Vessels are maintained in compliance with statutory, class and charterparty requirements.
  • Provide secondary back up to the Technical Superintendents during i.e. absence and dry-docking periods.
  • Ensure, promote and champion HSEQ in line with company values in all working conditions.

Operational:

  • Manages and ensures proper working of any Planned Maintenance System on board the vessels. Monitors the technical and maintenance of vessels in accordance to utilization and lifecycles and schedules
  • Budget operational expenses (OPEX) and manages actual spend versus budget
  • Monitor dry dock planning of the fleet.
  • Monitor dry dock costs against the budget.
  • Analyze dry dock yards ’tenders.
  • Oversee the fleet technical performance and compliance with statutory requirements.
  • Manage the technical team to guarantee effective operations
  • Oversee the vessel performance including the approving of any major vessel repairs.
  • Maintain & promote an open and effective line of communication between ship and shore team.
  • Ensures vessels meet client specific technical requirements and maintain technical specification as agreed with clients.
  • Lead, Supervise, Appraise and Support Technical Staff and Onboard Vessel Engineering Staff.
  • Direct s effective implementation and management of Company's Preventive Maintenance Program.
  • Evaluate & ensure critical spare inventory and distribution to ensure maximum vessel service reliability.
  • Monitor vessel condition through daily review of vessel technical reports and regular on-board inspections.
  • Monitor and maintain vessel equipment and operating performance in synchronization with Company's vessel specifications.

Authority:

  • Supervisory responsibilities include the management and directing of the technical staff and onboard engineering staff.
  • Approval authority for technical purchases and services within budget limits.
  • Full authority on fleet technical decisions affecting vessel safety and compliance.
  • Stop operations authority for technical safety reasons
Not Specified
Technical Support Specialist I
Salary not disclosed
Westminster, CO 3 days ago
Job Title: Technical Support Specialist I

Duration: 3 months (Poss. of Extension)

Location: Westminster, CO, 80021, Hybrid

Work Schedule: Mon-Fri, 9 AM - 6 PM MT

Job description:

In this role, you will serve as the primary technical bridge between internal teams and external field partners. You ensure every installation meets strict technical standards and is completed on schedule. You will collaborate daily with Partner Project Managers, Sales Engineers, and Tier 2 technicians to troubleshoot real?time issues and guide the successful deployment of surveillance systems.

Key Responsibilities:

Technical Field Support:


  • Act as the primary technical point of contact for field technicians.
  • Primary POC for field technicians; troubleshoot complex issues during installation
  • Troubleshoot complex installation issues in real time.
  • Provide expert guidance during surveillance system deployments.
  • Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed

Quality Assurance:


  • Perform detailed technician checkout processes.
  • Ensure installations meet the Scope of Work (SOW) and system integration requirements.

Stakeholder Management:


  • Maintain strong working relationships with customers and installation partners.
  • Provide clear, detailed feedback on technician performance and installation progress.

Documentation:


  • Update internal systems with installation status, troubleshooting steps, and final resolutions.
  • Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
  • Coordinate with Tier 2+ IT resources when escalation is required.
  • Update internal systems with installation status & technical resolutions

Experience Requirements:


  • 1-3 years in a technical support role with growing responsibility.
  • Previous field experience is a major plus.

Technical Skills:


  • Proficiency with Linux, Google Workspace, and ideally Salesforce.
  • Strong background in networking and system integration.
  • Familiarity with surveillance system installation and operation.

Soft Skills:


  • High attention to detail
  • Strong communication with both technical and non?technical stakeholders
  • Ability to work in a fast?paced, troubleshooting?heavy environment
  • Customer?focused mindset
Not Specified
ServiceNow ITSM Pro and ITOM Technical Solution Architect
🏢 Spectraforce Technologies
Salary not disclosed
Jacksonville, FL 2 days ago
Role: ServiceNow ITSM Pro and ITOM Technical Solution Architect

Duration: 6 months with potential for extension/conversion

Location: 100% Remote

ServiceNow ITSM Pro and ITOM Technical Solution Architect

We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.

Credentials: Required

* ServiceNow Certified System Administrator (CSA)

* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM

Nice to have:

* ITIL Foundation Certificate in IT Service Management

* ITIL Intermediate Certificate in Service Design

* ITIL Intermediate Certificate in Service Transition

Required Experience:

5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development

5+ years of work experience designing systems/applications architecture on progressively complex IT projects.

Required Education:

Related Bachelor's degree in an IT related field or relevant work experience

Key Responsibilities:

1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform

2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions

3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills

4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro

5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM

6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills

7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration

8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions

Hands-on Experience:

* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform

* Experience with ServiceNow configuration and customization

* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)

* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* Experience with IT architecture and design principles

* Experience with scripting languages (JavaScript, etc.)

* Experience with data modeling and database design

Technical Expertise:

* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)

* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)

* ITSM and ITOM processes and best practices (ITIL, etc.)

* ServiceNow configuration and customization

* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* IT architecture and design principles

* Scripting languages (JavaScript, etc.)

* Data modeling and database design

Leadership and Collaboration:

* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions

* Collaborate with cross-functional teams to resolve technical issues and implement solutions

* Provide technical guidance and mentorship to junior architects and implementation team members

* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Not Specified
jobs by JobLookup
✓ All jobs loaded