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Occupational Therapist Career Opportunity

Your Calling, Close to Home and Heart
Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment.

A Glimpse into Our World
Whether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.

Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuous education opportunities for your professional growth.
• Company-matching 401(k) and employee stock purchase plans, securing your financial future.
• Flexible spending and health savings accounts tailored to your unique needs.
• A vibrant community of individuals who are passionate about what they do.

Be the Occupational Therapist You've Always Aspired to Be
Your impactful journey involves:

• Providing direct care to patients in need of occupational therapy.
• Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.
• Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.
• Celebrating patient victories along the way.

Qualifications

• Current licensure or certification required by state regulations.
• CPR certification.
• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.

Occupational Therapist Career Opportunity

Your Calling, Close to Home and Heart
Are you in pursuit of a career that's more than a job, one that aligns with your heart and community? We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment.

A Glimpse into Our World
Whether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.

Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:

• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
• Generous paid time off that accrues over time.
• Tuition reimbursement and continuous education opportunities for your professional growth.
• Company-matching 401(k) and employee stock purchase plans, securing your financial future.
• Flexible spending and health savings accounts tailored to your unique needs.
• A vibrant community of individuals who are passionate about what they do.

Be the Occupational Therapist You've Always Aspired to Be
Your impactful journey involves:

• Providing direct care to patients in need of occupational therapy.
• Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.
• Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.
• Celebrating patient victories along the way.

Qualifications

• Current licensure or certification required by state regulations.
• CPR certification.
• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field.

Unit Description: The Registered Nurse (RN) in the CVMC Intensive Care Unit (ICU) as part of our Critical Care Team is responsible for direct and indirect professional nursing care to patients including:

• Provides direct care to assigned patients in conformance with hospital policies, professional standards, physician orders, and approved plan of care.

• Responsible for indirect nursing functions and activities of assigned nursing personnel.

• Serves as patient advocate.

• Provides teaching, counseling and emotional comfort to patients and family members.

• Functions within limits of Vermont Nurse Practice Act, Code of Ethics for Nurses, and hospital and nursing department policies and procedures. Supports philosophy, objectives, and goals of nursing department. Nursing process will be utilized in the provision of patient care.

EXPERIENCE

One year of experience of ICU experience to be proficient in all phases of assigned duties.

On-call: Not required.

Requirements:

• 
  
• Current RN licensure recognized by the State of Vermont required.
  
• Appropriate experience in specific clinical area. Varies by unit.
  

Our Total Rewards Package includes:

• 
  
• Health Care (Medical, Dental, Vision)
  
• Flexible Spending Account
  
• Retirement Benefits (403b)
  
• Insurance Benefits (Life, Long-Term, Short-Term)
  
• Paid time Time Off
  

Joining our team has its perks:

• 
  
• We encourage professional growth and development
  
• We ensure our nurses are truly happy and feel valued
  
• We offer structured preceptorships and continuing education
  
• We are committed to great patient ratios
  
• Our team culture is unlike what you'll find at other hospitals
  
• We've made significant investments in safe patient handling and mobility equipment
  
• Nurses truly have a voice here through our shared governance
  

About the area:

Berlin, VT, located centrally in Vermont, is just minutes from the capital city, Montpelier. Our historical downtown areas feature a wonderful and unique assortment of local shopping opportunities, not to mention the many farmers' markets, pick-your-own-fields and community supported agriculture programs (CSAs).

Within a state that boasts 52 state parks, 800 lakes and over 7,000 miles of rivers and streams, you'll find an abundance of opportunities for hiking, skiing, camping, fishing, sailing, swimming and more.

If you're planning to relocate with your family in tow, Vermont is known for its high-quality public education and its well-established private schools. And whether you've always envisioned living in an old farmhouse or a historic Victorian, or building your dream house with your family, Vermont has plenty of real estate opportunities.

With exciting signing incentives and relocation assistance, moving to Vermont has never been an easier decision.

Do you have the PRN career opportunities as a RN Student Nurse Extern PRN Medical Surgical you want with your current employer? We have an exciting opportunity for you to join Parham Doctors' Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Nurse Extern PRN will work under the supervision of the Registered Nurse (RN), and assist the nursing staff in providing patient care. You will deliver high quality, patient-centered care services related to common nursing functions and activities of daily living.

· You will work closely with the clinical team to create and implement a care plan by performing direct and indirect patient care under the supervision of the licensed nurse.

· Obtain and record initial and ongoing patient information throughout the cycle of care.

· You will assist with patient mobility by regularly turning, positioning, and ambulating as well as transferring patients to and from other units/departments.

· Translate complex medical terminology to ensure patients/families/caregivers understand patient medical condition, treatment plan, medications and possible side effects and follow up measures

· Educate patients/families/caregivers on healthy diet, exercise, disease prevention and/or lifestyle changes that may be needed upon discharge and prepares for future self-management

· Currently enrolled and in good standing in an accredited school of nursing required and can perform higher-level procedures once competency is achieved.

· Possess the ability to create and implement a personal career development plan, to be reviewed regularly by supervisor and/or preceptor

· One year of completed nursing school is preferred

· Basic Life Support (BLS) certification.

Parham Doctors' Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location and position. 

Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our RN Student Nurse Extern PRN Medical Surgical opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

ABOUT THE POSITION:
UD Team teachers are dynamic educators who utilize data-driven approaches in a student-paced, competency-based curriculum. With a deep understanding of the unique challenges our students face, these educators are collaborative, adaptable, and committed to pushing every student to succeed academically. They believe that every student, regardless of their background, can excel in school and pass all Regents exams.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Co-teach five classes, each lasting 55 minutes.
• Collaborate effectively in an Inclusive Co-Teaching (ICT) environment.
• Offer instruction tailored to diverse student needs.
• Manage student behavior using restorative practices and school-wide Positive Behavior Interventions and Supports (PBIS).
• Partner with support staff, including Social Workers and Coaches, to create personalized learning plans.
• Monitor and confer with students about their progress and goal-setting.
• Deliver tasks measuring progress towards core competencies.
• Engage in collaborative curriculum planning, grade-level teamwork, and school functions.
• Regularly review student data via an electronic management system.
• Attend a late summer 3-week orientation and professional development workshops.
• Fulfill school-wide roles, including mentoring and committee involvement.

• Bachelor’s degree required; Master’s Degree preferred
• New York State Certification
• Both novice and experienced teachers may apply
• Experience in a Transfer School preferred
• Google Applications proficiency preferred
• Demonstrated ability to “multi-task” and deliver high quality work
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication 
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently 
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor   

COMPENSATION & BENEFITS:

Compensation: $70,969 to $114,450 annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 7 Yearly Salary

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ABOUT THE POSITION:
Urban Dove Team Charter Schools are seeking a passionate and dedicated MLL and Literacy Teacher to support students identified as Multilingual Learners (MLL) and/or those reading below grade level. This position plays a vital role in providing individualized and small-group instruction through both push-in and pull-out models, developing differentiated lesson plans, and promoting literacy growth across content areas. The teacher will collaborate closely with co-teachers and school staff to deliver inclusive instruction, administer assessments, and support student integration into classroom settings. Ideal candidates are those with deep knowledge of literacy development, a commitment to culturally responsive teaching, and experience working with diverse student populations.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Teach five 55-minute classes (in the form of pull out or push in sessions).
• Collaborate in an Inclusive Co-Teaching (ICT) environment.
• Plan for and develop rigorous instruction and deliver it effectively to students on the MLL and/or below 3rd grade reading level caseload, including both push-in and pull-out instruction.
• Cultivate a strong classroom community with students and families
• Provided targeted intervention to students in small group or individualized settings.
• Support students in their integration into the classroom through push in session.
• Modify and develop instructional materials as needed, given knowledge of UD’s MLL and Literacy program resources.
• Plan and implement instruction that is inviting and exciting, student centered, involves independent and cooperative learning, scaffolds, and appeals to multiple styles of learning.
• Differentiate for individual students based on their unique learning and language needs so all students are appropriately engaged and challenged.
• Be familiar with students’ IEPs and IEP Goals.
• Attend IEP meetings for students on caseload and fill out any reports, as needed.
• Maintain a classroom environment that is organized and promotes student thinking, learning and independence
• Maintain organization systems and collect data regarding MLL and targeted Literacy students.
• Use a variety of data sources to track and discuss student progress, setting goals for continued growth.
• Assist with administering NYSITELL and NYSESLAT assessments and utilize the data to inform curriculum development and classroom instruction
• Communicate and collaborate with the Special Populations Manager and Instructional Manager regularly.
• Communicate and collaborate with Literacy and MLL Specialists, as needed.
• Manage student behavior using Restorative Practices and school-wide PBIS.
• Implement student behavior plans, where applicable.
• Observe behaviors within the classroom and develop culturally responsive classroom routines/structures and modify expectations to meet the behavioral needs of individual students
• Attend a 3-week summer orientation and professional development series.
• Fulfill broader school roles, including mentoring and committee involvement.
• TESOL certification and bilingual Spanish both preferred.

• Master’s Degree in Education, TESOL (Teaching English to Speakers of Other Languages), Literacy, or a closely related field.
• Minimum of 5 years of teaching experience, with a focus on literacy and/or English Language Learners (ELL).
• Experience in leadership roles within an educational setting, demonstrating successful team management and professional development of staff.
• Deep understanding of literacy development and strategies for English Language Learners and Multilingual Learners (MLL).
• Proficient in administering and interpreting assessments such as NYSESLAT and LAB-R, with a thorough understanding of ELL testing accommodations and protocols.
• Expertise in developing intervention plans for low-performing students, with a proven track record of enhancing student literacy outcomes.
• Knowledge of curriculum integration techniques that incorporate literacy skill-building strategies across various subjects.
• Strong leadership and team-building skills, capable of fostering a collaborative and inclusive work environment.
• Excellent organizational and record-keeping skills, with the ability to maintain detailed and accurate information on MLL students’ progress and interventions.
• Effective communication and training abilities, with experience conducting professional development sessions for educators on literacy and language support strategies.
• Certification in Literacy and/or TESOL at the state or national level.
• Experience with digital literacy resources and technology integration in the classroom.
• Bilingual or multilingual abilities, particularly in languages commonly spoken by the student population.
• Familiarity with special education needs and how they intersect with literacy and language learning, ensuring a coordinated approach with the Special Education department.
• Knowledge of current educational research and best practices in literacy and language instruction for diverse learners.
• Experience in program development and management, with a demonstrated ability to spearhead initiatives that promote linguistic and literacy development.

COMPENSATION & BENEFITS:

Compensation:  $71,000 - $115,000 Annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 71 Yearly Salary

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ABOUT THE POSITION:
UD Team teachers are dynamic, data-driven educators dedicated to a student-paced, competency-based curriculum. Passionate about high student achievement, they embrace challenges with flexibility, leadership, and a deep understanding of the diverse needs of at-risk students. Committed to each student's success, they provide the necessary tools to overcome challenges and excel in their academic journey.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Co-teach five 55-minute classes.
• Collaborate in an Inclusive Co-Teaching (ICT) environment.
• Apply the SDI framework to support students with special needs.
• Manage student behavior using restorative practices and school-wide PBIS.
• Collaborate with various teams, as a case manager, to craft individualized learning plans.
• Track and discuss student progress, setting goals for continued growth.
• Develop, implement, and maintain Individualized Education Programs (IEPs) while adhering to special education regulations.
• Design and oversee Behavior Intervention Plans.
• Engage in IEP collaboration, grade-level teamwork, and school events.
• Regularly review student data through an electronic management system.
• Attend a 3-week summer orientation and professional development series.
• Fulfill broader school roles, including mentoring and committee involvement.

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 66733-107619 Yearly Salary

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position will support a territory including Urban Honolulu, HI, Torrance, CA, and Inglewood, CA

As a Business Development Supervisor, you will play a crucial role in driving our company's growth by identifying and acquiring new business opportunities. You will be responsible for developing and implementing effective sales strategies to reach and exceed sales targets. This role requires a combination of strong interpersonal skills, strategic thinking, and a results-oriented mindset.

• Identify and research potential clients through various channels.
• Generate new leads and opportunities through cold calling, networking, and other outreach methods.
• Collaborate with marketing teams to leverage inbound leads and campaigns.
   

• Conduct compelling presentations to showcase our products/services and highlight their value proposition.
• Effectively communicate the benefits of our solutions to potential clients.
   

• Understand clients' needs and tailor solutions to meet their specific requirements.
• Demonstrates comprehensive understanding of product components, design, features and benefits when communicating product features or design and tailoring the message to meet customer needs.
   

• Develop and execute a strategic sales plan to achieve and exceed sales targets.
• Analyze market trends and competitor activities to identify new opportunities.
   

• Negotiate terms and conditions with potential clients to secure new business.
• Close deals efficiently while ensuring customer satisfaction.
   

• Work closely with cross-functional teams, including marketing, product development, and customer support, to ensure a seamless client experience.

• Proven track record of success in B2B sales, with a focus on new business acquisition.
• Strong understanding of logistics and the ability to articulate our value proposition effectively.
• Excellent communication and presentation skills.
• Self-motivated with a results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic work environment.
• Willing to travel.
• Bachelor’s degree in business, marketing, or a related field (preferred).
• Applicants must be currently located in the same geographic area as the position or willing to self-relocate, as relocation assistance is not available.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Pay Range:

ABOUT THE POSITION:
The Urban Dove Team Charter School seeks a dedicated and dynamic Family Engagement Coordinator to join our team. This vital role focuses on fostering strong relationships between the school, students, and their families, as well as with community partners, to enhance the educational experience and support our students' success. You will be at the heart of our community outreach efforts, creating a welcoming and inclusive environment for all families and ensuring their active involvement in our educational programs. This role demands a proactive approach to enhancing parent engagement through effective communication, collaboration, and the organization of events that bridge the gap between home and school. You will also be instrumental in guiding our staff on best practices for parent communication and involvement, contributing to our digital content, and playing a key role in the coordination of special events and marketing initiatives aimed at attracting prospective students.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter seeks a dynamic, dedicated individual for the Family Engagement Coordinator position.The Family Engagement Coordinator creates a welcoming atmosphere for all, fostering enhanced parent involvement through collaboration with school, community groups, and parents. This role addresses concerns, organizes parent-centric events, strengthens ties with community partners, and facilitates home visits. They also guide staff on effective parent communication, manage outreach initiatives, and aid in the creation of UD Team's digital content and special event coordination.

CORE RESPONSIBILITIES:

• Foster a welcoming environment for students, families, staff, and visitors.
• Enhance parent engagement by collaborating with school and community groups.
• Address parent and community concerns, ranging from school policies to facility matters.
• Organize regular parent meetings, events, and informational sessions.
• Strengthen partnerships with community organizations supporting our educational agenda.
• Plan and oversee open school nights and other community-centric events.
• Facilitate home visits to gather insights on parental needs.
• Train staff in effective parent communication and collaboration techniques.
• Cultivate relationships with community associations and organize outreach initiatives.
• Collaborate with staff on content for UD Team's website and newsletters.
• Coordinate special events
• Develop marketing plans alongside the D.O.O to attract prospective students.

• Associate's degree or successful completion of business/secretarial training; Bachelor’s degree preferred
• 3 – 5 years of experience in education preferred 
• Knowledge of office equipment such as computers, printers, copiers, and fax machines, and proficiency with software such as Microsoft Suite
• Knowledge of ATS preferred 
• Comfort with and aptitude for learning new technology systems
• Demonstrated ability to “multi-task” and deliver high quality work
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication 
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently 
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor   
• ??Ability to actively engage with students and move throughout the school as needed.
• Ability to navigate stairs and assist with setup or materials as required. Accommodations available per ADA.

Compensation: $52,000 to $54,080 annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 52 Yearly Salary

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ABOUT THE POSITION:
UD Team is a completely unique and revolutionary school model and the position of Dean of School Culture (DSC) is equally unique. The position is responsible for implementing a consistent, positive, and pervasive school culture using a youth development framework that focuses on restorative and therapeutic approaches to behavior and discipline. The DSC is one of the key figures in the school and is responsible for the overall culture and discipline at UD Team.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Foster a climate of high expectations by embodying Urban Dove Team Charter School's vision for school culture
• Fully embrace Restorative practices philosophy in response to student behavior
• Ensure the consistent and fair administration of school policies regarding student conduct and discipline
• Remain fair, decisive, professional, calm and supportive of whole-child development
• Determine and issue consequences for student infractions, communicate consequences to all stake-holders
• Track responses to behavior and analyze trends for policies
• Collaborate with students, parents, and staff to take necessary action in behavioral concerns
• Manage and uphold school behavioral expectations
• Serve as a resource to staff regarding student management issues
• Openly and regularly communicate with staff and parents/guardians regarding student behavior
• Be highly visible to students and foster positive, supportive relationships with them
• Excellent organizational, verbal, and written communication skills, and the ability to engage students, parents, colleagues, and community members in supporting youth development
• Closely collaborate with school leaders to maintain a positive, safe school culture
• Cooperate with instructional and guidance teams to implement student supports and interventions
• Plan and lead professional development sessions focused on classroom and school-based interventions that build student's positive character traits, sense of personal and shared responsibility, and ability to self-reflect.
• Be available via phone and/or email throughout the evening and weekend to communicate with families and school leaders
• Attend school events like awards ceremonies, enrollment nights, school productions, and Parent Teacher Conferences.
• Model and exemplify all school core values at all times
• ??Ability to actively engage with students and move throughout the school as needed.
• Ability to navigate stairs and assist with setup or materials as required. Accommodations available per ADA.

• Bachelor’s Degree
• Demonstrated ability to “multi-task” and deliver high quality work
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor

COMPENSATION & BENEFITS:

Compensation: $52,710 to $74,395 annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 52710-74395 Yearly Salary

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ABOUT THE POSITION:
UD Team seeks a highly detail-oriented, motivated, and efficient Cafeteria Coordinator. The Cafeteria Coordinator will be responsible for managing all meal areas and maintaining all DOE and DOH health codes to ensure smooth cafeteria operations.  

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Actively participate in the school's Operations Team and Building Response Team.
• Foster a welcoming environment for students, families, staff, and visitors.
• Ensure compliance with Department of Health (DOH) regulations and Department of Education (DOE) School Food protocols.
• Maintain a valid Food Handlers Certificate and adhere to food safety standards.
• Conduct daily meal counts and manage lunch form collection by DOE deadlines.
• Prepare and serve meals for daily consumption and special events, ensuring healthy options.
• Develop and conduct workshops on healthy eating and wellness for the school community.
• Oversee meal preparation, distribution, and cleanup for school events.
• Mentor a group of students and participate in grade team meetings.
• Collaborate with other departments to enhance the school environment.
• Manage the setup and execution of special events, ensuring timeliness and efficiency.
• Oversee breakfast and lunch programs, ensuring prompt start times and smooth transitions between lunch periods.
• Monitor the cafeteria during meal times, maintaining a safe and engaging environment.
• Log student incidents as required and engage in restorative practices with students.
• Maintain cleanliness and organization in all meal areas, reflecting the Urban Dove brand.
• Design and maintain bulletin boards in the cafeteria.
• Coordinate with the maintenance team for cafeteria upkeep and garbage disposal.
• Clean and maintain kitchenware, surfaces, and equipment daily.
• Handle food orders, delivery inspections, and inventory management.
• Assist with school-wide communications and support Main Office staff as needed.
• Undertake additional tasks based on skills, interests, and school needs.

• Knowledge of the Department of Health and Department of Education School Foods requirements 
• NYC Food Handlers Certificate through the Department of Health 
• Demonstrated ability to “multi-task” and deliver high-quality work
• Desire to devise programming to address the unique needs of our population 
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication 
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently 
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 39520-43680 Yearly Salary

PI53d0d541d5d4-3631

ABOUT THE POSITION:
Urban Dove Social Workers support at-risk adolescents through therapeutic interventions, address student and family needs, and collaborate with the Dean to implement Restorative Practices. They also train staff on Social Emotional Development.

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Provide individual and group therapy to ~80 students, either in response to crisis or ongoing, depending on the need 
• Establish partnerships with families, teachers, coaches and outside agencies to provide necessary social and emotional support to students.
• Build strong rapport and work collaboratively with teachers, coaches, support staff and administration to effectively respond to the needs of youth, including but not limited to the development of behavioral intervention plans, crisis response, case planning, 
• Facilitate mediations, restorative circles, community-building circles and harm circles between students and also between students and staff members. 
• Contribute to IEPs as needed
• Keep accurate and updated case notes
• Conduct functional behavioral plans in conjunction with the special education department.
• Work collaboratively with all members of the school team to address the social and emotional needs of students.
• Coordinate services with outside providers (case management) as needed.
• Plan and implement monthly staff development sessions to educate staff on social emotional and restorative practices

• LMSW
• Experience providing direct services to at-risk adolescents 
• Minimum of one year experience in a school, preferably a transfer school
• Desire to devise programming to address the unique needs of our population and ability to work independently
• Demonstrated ability to “multi-task” and deliver high quality work
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication 
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently 
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor   
• ??Ability to actively engage with students and move throughout the school as needed.
• Ability to navigate stairs and assist with setup or materials as required. Accommodations available per ADA.

COMPENSATION & BENEFITS:

Compensation: $77,456 to $89,870 annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 77456-89870 Yearly Salary

PIa69ff0321a82-3631

ABOUT THE POSITION:
The Career Readiness Manager at Urban Dove is tasked with leading the successful execution of Urban Dove’s Career Readiness Programs, reporting directly to the Director of College and Career Readiness. This role encompasses managing up to ten staff members, overseeing the Career Readiness curriculum, and coordinating internship opportunities. Adept in youth development leadership, the ideal candidate is committed to making a meaningful difference in underserved areas, prioritizing Urban Dove's Core Values of Teamwork, Leadership, and Communication. Additionally, the Career Readiness  Manager supervises the Urban Dove HiRisers after-school program and summer camp, focusing on the growth and safety of camp staff and participants through sports, academic enrichment, and field trips, from a pre-camp orientation in June to a sleep-away camp finale in August. 

ABOUT THE ORGANIZATION:
Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Manage Career Readiness program, including workshops, school-based internships, and HiRisers after-school program and summer camp.
• Oversee the Career Readiness Associates and HiRisers youth staff, and coordinate with staff supervising interns.
• Evaluate and enhance Career Readiness workshops, events, and professional development for Career Readiness staff.
• Conduct regular staff meetings and address performance issues, focusing on improvement.
• Develop and update the career readiness curriculum and track workforce development data.
• Guide students towards workforce pathways and provide necessary intervention and counseling.
• Oversee the Summer Youth Employment Program, manage working papers, and offer job opportunities.
• Maintain workforce development databases and liaise with internship agencies and school sites.
• Organize and manage outreach, retention efforts for afterschool, recess, and summer camp participants.
• Coordinate and oversee special events, retreats, and camps in collaboration with program staff.
• Ensure departmental adherence to school and regulatory policies, including parent engagement.
• Manage department resources, monitor key school activities, and mentor a small group of students.

Compensation: $57,710 to $72,347 annually based on years of experience and education.

Benefits: Urban Dove provides a robust benefits package designed to support employee well-being, including medical, dental, and vision coverage; retirement benefits with employer match; generous paid time off; paid parental leave; and employee wellness supports

QUALIFICATIONS:

• Bachelor’s Degree
• Be highly organized, responsible and positive role model for teenagers
• Experience in supervising and developing staff
• Demonstrated ability to “multi-task” and deliver high quality work
• Be a flexible, skilled problem-solver and self-starter
• Commitment to the Urban Dove mission and core values of Teamwork, Leadership, and Communication 
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently 
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving youth

OUR MISSION:
Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:
Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:
Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation details: 57710-72347 Yearly Salary

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JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

• Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
• Provide inbound customer support using a call flow guide in the customer's preferred language
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Be an amazing problem-solver
• Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
• Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• A high school diploma or GED
• Strong focus on building customer relationships
• Comfortable using and explaining technology
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking with strong problem solving skills
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions to come to a resolution
• Strong computer navigation skills and PC knowledge
• The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
• A desktop or laptop to complete PC and internet testing; A work computer will be provided
• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Full time, paid classroom and on the job training
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

• The ability to read, write and speak fluently both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing
• Computer Requirements:
  • Bring your own device - This position does not loan equipment
  • Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
  • Operating System: Windows 11+
  • RAM: 8GB or higher
  • Processor: Intel i5/AMD Ryzen 5 or higher
• Internet Requirements:
  • DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
  • Speeds: 10 mbps download and 3 mbps upload or higher
  • While working, you will be required to hardwire with an ethernet cable
• High Speed internet (no wireless/hotspots or satellite) and a smartphone
• Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
• DailyPay enrollment option to access pay early, when you want it
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish

The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces , Best Company Culture, and Best Companies for Career Growth awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you!

As a remote Licensed Property & Casualty Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Licensed Property & Casualty Insurance Sales Agent working from home, you will:

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
• Educate customers on policy options and documentation, clearly explaining the required steps or updates.
• Identify opportunities for cross-selling and upselling additional products that align with the customer's needs.
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include:

• 1 + years of customer service and 6 months sales experience
• Active resident license to sell P&C insurance
• Verifiable High school diploma or GED
• Strong computer navigation skills and PC knowledge
• Proficiency in fast-paced multi-tasking with strong problem-solving skills
• High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
• Must reside in the United States or have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
• Lucrative employee referral bonus opportunities
• DailyPay enrollment option to access pay early, when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarthChampions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more
• A range of other perks and benefits

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE .

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish