Commercial Lines Account Manager
Job Description
Job Title: Account Manager
Location: Hybrid - San Antonio, Texas, United States
Salary: (based on experience)
Skills: Commercial Insurance Account Management, Property & Casualty License, Agency Management Systems, Client Relationship Management
About the Insurance Company / The Opportunity:
A dynamic leader within the insurance industry, our client offers tailored solutions to commercial clients seeking expert guidance in risk management and coverage. This hybrid Account Manager role in San Antonio provides experienced insurance professionals the chance to drive client retention and satisfaction, work with cutting-edge agency systems, and develop their careers in a supportive and growth-oriented culture. You'll be empowered to make an impact through strong client relationships and collaborative teamwork.
Responsibilities:
- Manage and service a book of commercial lines clients, focusing on retention and relationship-building.
- Accurately prepare renewals, endorsements, certificates, and policy summaries.
- Market new and renewal business to carriers, negotiating terms and pricing to best serve client needs.
- Provide prompt, professional communication and guidance regarding coverage, claims, and policy changes.
- Collaborate closely with producers, underwriters, and support teams to ensure a seamless client experience.
Must-Have Skills:
- Active Property & Casualty License.
- Minimum of 3 years’ experience in commercial insurance account management.
- Strong organizational and multitasking skills with high attention to detail.
- Excellent verbal and written communication skills.
- Client-first approach and professional demeanor.
Nice-to-Have Skills:
- Proficiency with Epic, AMS360, or equivalent agency management systems.
- Experience collaborating in a team-oriented, client-focused environment.
- Background in carrier negotiations or insurance marketing.
- Commitment to professional development and continuing education.
- Ability to adapt to evolving market and technology trends in insurance.