Engineering Village Jobs in Tucson Remote

292 positions found — Page 4

Engineer II, Digital Automation - opportunity for security clearance advancement (Hiring Immediately)
✦ New
Salary not disclosed
Tucson, Arizona 1 day ago

Date Posted:

2026-02-13

Country:

United States of America

Location:

US-AZ-TUCSON-801 ~ 1151 E Hermans Rd ~ BLDG 801 (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

As an Automation Systems Engineering team member, you will be responsible for delivering manufacturing automation & digital solutions to maximize the operational efficiency of our factory and program customers. The core responsibilities of this role are the development and deployment of software and operations technology infrastructure (sensors, equipment connectivity, smart tools, data systems) that support factory operations. 

What You Will Do

  • Collaborate across functions to deliver Operations Technology solutions
  • ·Develop custom software applications for factory customers (primarily built using Ignition platform)
  • Connect the factory floor with modern applications to produce new data streams (equipment connectivity, sensor integration, smart tool deployment, etc.)
  • Adapt and configure common applications and commercial software to meet customer needs
  • Data extraction, management, and processing to produce meaningful visualizations and metrics
  • Contribute to the overall manufacturing technology strategy for the factory

Qualifications You Must Have

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations
  • Experience with automation mechanisms, controls, robotics, and/or vision systems.
  • Experience in software development using a combination of tools such as Ignition, SQL, Python, C#, .NET, HTML5.
  • Experience diagnosing hardware and network-related issues effectively.
  • The ability to obtain and maintain a U.S. government issued Secret security clearance is required PRIOR to START DATE (Interim or Active) . U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

  • Proficiency with Azure DevOps (or any other DevOps platform)
  • Proficiency in using version control systems like Git
  • Excellent verbal and written communication skills to collaborate with cross-functional teams.
  • Proactive and self-motivated with a focus on delivering high-quality results.
  • Understanding of automation technologies such as robots, PLCs, vision systems, SCADA systems, HMI, etc.
  • Familiarity with cloud platforms and services, such as AWS and Azure, to effectively leverage our internal XetaCloud platform.
  • Strong analytical and critical thinking skills to assess requirements and benchmark solutions.
  • Active DOD Secret Clearance

What We Offer

What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

This position is NOT eligible for relocation

Learn More & Apply Now!

RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is based on merit, innovation and excellence We embrace individuality of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more innovative world is critical to our mission. Not just in this moment, but always.

Please consider the following role type definition as you apply for this role. ONSITE: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production employees, as they are essential to the development of our products. This position involves direct support of manufacturing activities and requires spending significant amounts of time in and around factory areas.

This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

permanent
Engineer II, Digital Automation (Hiring Immediately)
✦ New
🏢 Raytheon
Salary not disclosed
Tucson, Arizona 1 day ago

Date Posted:

2026-02-13

Country:

United States of America

Location:

US-AZ-TUCSON-801 ~ 1151 E Hermans Rd ~ BLDG 801 (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

As an Automation Systems Engineering team member, you will be responsible for delivering manufacturing automation & digital solutions to maximize the operational efficiency of our factory and program customers. The core responsibilities of this role are the development and deployment of software and operations technology infrastructure (sensors, equipment connectivity, smart tools, data systems) that support factory operations.

What You Will Do

  • Collaborate across functions to deliver Operations Technology solutions
  • ·Develop custom software applications for factory customers (primarily built using Ignition platform)
  • Connect the factory floor with modern applications to produce new data streams (equipment connectivity, sensor integration, smart tool deployment, etc.)
  • Adapt and configure common applications and commercial software to meet customer needs
  • Data extraction, management, and processing to produce meaningful visualizations and metrics
  • Contribute to the overall manufacturing technology strategy for the factory

Qualifications You Must Have

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations
  • Experience with automation mechanisms, controls, robotics, and/or vision systems.
  • Experience in software development using a combination of tools such as Ignition, SQL, Python, C#, .NET, HTML5.
  • Experience diagnosing hardware and network-related issues effectively.
  • The ability to obtain and maintain a U.S. government issued Secret security clearance is required PRIOR to START DATE (Interim or Active) . U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer

  • Proficiency with Azure DevOps (or any other DevOps platform)
  • Proficiency in using version control systems like Git
  • Excellent verbal and written communication skills to collaborate with cross-functional teams.
  • Proactive and self-motivated with a focus on delivering high-quality results.
  • Understanding of automation technologies such as robots, PLCs, vision systems, SCADA systems, HMI, etc.
  • Familiarity with cloud platforms and services, such as AWS and Azure, to effectively leverage our internal XetaCloud platform.
  • Strong analytical and critical thinking skills to assess requirements and benchmark solutions.
  • Active DOD Secret Clearance

What We Offer

What We Offer • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

This position is NOT eligible for relocation

Learn More & Apply Now!

RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is based on merit, innovation and excellence We embrace individuality of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more innovative world is critical to our mission. Not just in this moment, but always.

Please consider the following role type definition as you apply for this role. ONSITE: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production employees, as they are essential to the development of our products. This position involves direct support of manufacturing activities and requires spending significant amounts of time in and around factory areas.

This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Not Specified
Automation Engineer
✦ New
Salary not disclosed
Tucson, Arizona 1 day ago

Job Title: AUD Engineer

Openings: 1

Duration: Contract to Hire (Will be hired on full time at 6-9 months 100% guaranteed)

Location: Tucson, AZ

Schedule: Monday-Friday, 8-5 (Monday Friday remote)

Pay Rate: 40-70/hr

Required Skills & Experience

From the Electrical space

Background with Esri

Background with AUD

Job Description

An Automated Utility Design Engineer manages and supports the software platforms, design standards, and data that engineers and designers use to create electric utility projects (overhead/underground distribution, services, upgrades, relocations, etc.).

Administers automated design tools used:

  • Utility design/CAD platforms
  • GIS-integrated design systems
  • Work management or engineering analysis tools

Manages:

User access and permissions

Software configuration

Version updates and patches

Acts as a subject-matter expert (SME) for design automation systems.

Not Specified
Systems Engineer II - Involvement in national defense projects (Hiring Immediately)
✦ New
🏢 Raytheon
Salary not disclosed
Tucson, Arizona 1 day ago

Date Posted:

2026-02-12

Country:

United States of America

Location:

US-AZ-TUCSON-801 ~ 1151 E Hermans Rd ~ BLDG 801 (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Systems Engineering and Test Center's Life Cycle Engineering Directorate is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This position is based onsite in Tucson, AZ. You will be part of the Systems Engineering and Test Center, supporting products from design through validation, integration, and long-term sustainment. You will play a key role in ensuring product sustainment and mission readiness.

What You Will Do:

  • Develop, review, and maintain maintenance work instructions and repair documentation for Intermediate Level Maintenance Facilities (ILMFs).
  • Author and manage maintenance and repair documents, ensuring accuracy, compliance, and configuration control.
  • Coordinate cross-functional efforts across engineering, supply chain, quality, finance, and operations to support repair execution and sustainment objectives.
  • Develop and manage program budgets, including forecasting, cost tracking, and variance analysis.
  • Conduct and support spares analysis activities, including demand forecasting and sustainment planning.
  • Utilize OPUS and other tools to support spares analysis and sustainment decisions.
  • Prepare and deliver clear, professional presentations to internal leadership and external customers regarding Missile Maintenance documents & Sparing Analysis

Qualifications You Must Have:

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience.
  • Experience with maintenance work instructions and/or sustainment processes for maintenance facilities.
  • Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

  • Experience supporting the creation and maintenance of technical manuals, work instructions, and related logistics documentation.
  • Experience with spares analysis, including use of OPUS.
  • Experience with Microsoft Office (Word, PowerPoint, Excel).
  • Experience with managing budgets and program financials.
  • Familiar with government or FMS customer repair programs.

What We Offer:

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation Eligibility-Yes

Please consider the following role type definition as you apply for this role.

  • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
  • Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
  • Tucson, AZ:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Not Specified
Systems Engineer II (Hiring Immediately)
✦ New
🏢 Raytheon
Salary not disclosed
Tucson, Arizona 1 day ago

Date Posted:

2026-02-12

Country:

United States of America

Location:

US-AZ-TUCSON-801 ~ 1151 E Hermans Rd ~ BLDG 801 (External Site)

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Systems Engineering and Test Center's Life Cycle Engineering Directorate is responsible for ensuring our products are Safe, Reliable, Maintainable and delivered on time. Life Cycle Engineering consists of multiple disciplines that support engineering, our program offices and our customers. Our Life Cycle Engineering disciplines participate in the total life cycle of our products from conception to deactivation. Our focus area is product support, including the following disciplines: Reliability System Safety and Supportability.

This position is based onsite in Tucson, AZ. You will be part of the Systems Engineering and Test Center, supporting products from design through validation, integration, and long-term sustainment. You will play a key role in ensuring product sustainment and mission readiness.

What You Will Do:

  • Develop, review, and maintain maintenance work instructions and repair documentation for Intermediate Level Maintenance Facilities (ILMFs).
  • Author and manage maintenance and repair documents, ensuring accuracy, compliance, and configuration control.
  • Coordinate cross-functional efforts across engineering, supply chain, quality, finance, and operations to support repair execution and sustainment objectives.
  • Develop and manage program budgets, including forecasting, cost tracking, and variance analysis.
  • Conduct and support spares analysis activities, including demand forecasting and sustainment planning.
  • Utilize OPUS and other tools to support spares analysis and sustainment decisions.
  • Prepare and deliver clear, professional presentations to internal leadership and external customers regarding Missile Maintenance documents & Sparing Analysis

Qualifications You Must Have:

  • Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience.
  • Experience with maintenance work instructions and/or sustainment processes for maintenance facilities.
  • Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

  • Experience supporting the creation and maintenance of technical manuals, work instructions, and related logistics documentation.
  • Experience with spares analysis, including use of OPUS.
  • Experience with Microsoft Office (Word, PowerPoint, Excel).
  • Experience with managing budgets and program financials.
  • Familiar with government or FMS customer repair programs.

What We Offer:

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.
  • Relocation Eligibility-Yes

Please consider the following role type definition as you apply for this role.

  • Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
  • Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:
  • Tucson, AZ:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Not Specified
Senior Product Manager for Partner Integrations (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Principal Product Manager Partner Platform Integrations - Flexible Remote Work Options (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Lead Product Manager - Partnership Platform Solutions (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Principal Product Manager Partner Platform Integrations (Remote)
✦ New
🏢 GoDaddy
Salary not disclosed
Remote, Oregon 1 day ago

Location Details: Remote, United States

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you'll divide your time between working remotely from your home and an office location, so you should live within commuting distance. If designated as remote, you'll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or meetings. Your hiring manager can share more about this role's hybrid or remote designation.

This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands.

GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC.

What you'll get to do...

Define the Enterprise Integration & Partner Platform Strategy

  • Lead the strategy and roadmap for GoDaddy Commerce's headless commerce APIs and partner SDKs that enable external software platforms to embed payments and commerce workflows.
  • Develop a clear vision for who integrates with us, why, and how — prioritizing integrations that deliver high merchant and partner value aligned to our platform core competencies.
  • Build and maintain a deep understanding of partner evaluation criteria, technical architecture, and enterprise buyer needs — positioning GoDaddy Commerce competitively alongside platforms like Stripe, Adyen, and Finix.

Champion Enterprise & ISV Partner Workflows

  • Serve as the voice of enterprise software partners — from technical architects to product leaders — ensuring our APIs, documentation, and certification processes reflect the needs of real integration teams. 
  • Map and optimize end-to-end partner workflows: onboarding → certification → go-live → reporting → revenue share → compliance.
  • Translate integration complexity (devices, stores, payment endpoints, invoicing, virtual terminals, headless POS) into scalable, configurable platform solutions.

Drive Payments & Commerce Platform Capabilities

  • Partner with engineering to define APIs and services for payments, orders, catalog, inventory, customers, and sales channels that support both embedded and in-person commerce.
  • Build support for advanced enterprise requirements including: 
    • Multi-entity and multi-location configuration
    • Reporting and commissions APIs
    • Activity and transaction tracking
    • Risk and fraud scoring hooks
    • Customer authentication and tokenization flows
    • Reseller administrator portal
  • Collaborate with Payments, Risk, and FinOps teams to ensure accurate settlement, reporting, and reconciliation across embedded payment flows.

Influence and Collaborate with Enterprise Clients

  • Meet directly with enterprise partners and resellers to understand their technical and business integration needs, gather feedback, and guide co-development pilots and close sales.
  • Partner with Business Development and Solutions Engineering to support partner evaluation cycles, ensuring APIs, sandbox tools, and documentation demonstrate enterprise-grade capability and reliability.
  • Translate client conversations into actionable platform requirements, balancing enterprise flexibility with platform scalability.

Deliver Hypothesis-Driven Product Discovery

  • Use experimentation and partner pilots to validate API features and developer experiences before scaling.
  • Measure what matters: partner integration velocity, merchant attach and retention, API usage, revenue contribution, and partner NPS.
  • Continuously iterate roadmap priorities based on adoption, partner satisfaction, and ecosystem performance.

Scale and Evangelize the Partner Platform

  • Collaborate with GTM and Solution Engineering to create integration blueprints, API playbooks, and sandbox environments that reduce time-to-value for new partners.
  • Define certification standards and reference architectures for recurring vertical use cases.
  • Share insights and findings across GoDaddy Commerce to shape our long-term platform strategy for embedded commerce and payments.

Your experience should include...

  • 8+ years of product management experience in platform, API, or payments products, with deep knowledge of payments architecture and commerce primitives.
  • 2+ years of ISO 8583 financial messaging experience.
  • Proven success embedding payments/commerce into enterprise ISV and middleware platforms with measurable adoption outcomes.
  • Expert in headless and API-first product development, including API design tradeoffs, SDK usability, and developer enablement.
  • Strong client-facing skills leading discovery, solution reviews, and executive briefings with enterprise partners.
  • Track record of cross-functional influence across engineering, business development, operations, and compliance teams.

You might also have...

  • Experience with platforms such as Stripe Connect, Adyen for Platforms, Finix, Square Developer Platform, or Shopify's Partner APIs.

We've got your back... We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy's benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us... GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that's not enough to build true equity and belonging in our communities. That's why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It's the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesn't accept unsolicited resumes from recruiters or employment agencies.


Remote working/work at home options are available for this role.
Not Specified
Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)
✦ New
Salary not disclosed
Boston, MA, Hybrid 1 day ago

Readily Available Interim Customer Support Lead | VC-Backed B2B Healthtech SaaS | Boston (Hybrid)


The Client

This client is an AI-powered healthtech startup born out of a multi-year collaboration between leading academic medical centers and top-tier engineering institutions in Europe. This business has developed patented algorithms and a proprietary clinical database to help practitioners improve ultrasound screening accuracy, reduce diagnostic errors, and optimize care pathways for expectant mothers. With a clear mission to expand access to high-quality women's and children's health outcomes through technology, they are now scaling rapidly across the United States; partnering with major clinical networks and onboarding new health system clients at an accelerating pace.



The Role

This is an opportunity to own and build a support function at a company experiencing hypergrowth in the US market. Reporting to the Director of Operations, this role is for someone who sees a blank slate as an opportunity. The customer base is scaling rapidly and this position will be responsible for building the support function that grows with it. The right candidate will be hands-on, close to the product and customers before building out the systems, tooling, and team capable of sustaining growth without compromising the experience



Responsibilities

  • Handle tickets and calls directly to build deep product knowledge and earn customer trust
  • Design and implement the core support ticket infrastructure: SLAs, escalation paths, and cross-functional workflows with Engineering and Product
  • Optimize the CRM/ticketing environment (automations, reporting, routing) and build out a self-serve knowledge base including FAQs and troubleshooting guides
  • Serve as the voice of the customer, translating support patterns and user feedback into actionable product insights
  • Define and track key operational KPIs and build automations to drive ongoing efficiency
  • Champion team autonomy and maintain quality standards throughout a period of significant scale



What We Need to See (Essential)

  • 3-5 years of B2B SaaS experience in Technical Support, Customer Support, or Operations
  • Experience in implementing modern support/ticketing platforms (e.g. Zendesk, Pylon or similar)
  • Proficiency in maintaining & utilizing ticketing CRMs
  • Demonstrated ability to thrive in hypergrowth environments and build processes from zero
  • Comfort working across time zones (specifically West Coast)
  • Genuine alignment with the company's mission in women's and children's health



What We’d Like to See (Bonus)

  • Experience in a healthcare or regulated SaaS environment
  • Familiarity with building or scaling a support function at a Series A-C stage company
  • Experience with CRM automation and reporting



Location: Hybrid

Package: $60-80 per hour

Duration: 4 months


Remote working/work at home options are available for this role.
Not Specified
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