Engineering Village Database Jobs in Spring

J

Personal Lines Account Executive (Hybrid)

✦ New

Salary not disclosed

Timonium, MD, Hybrid 1 day ago

Personal Lines Account Executive (Hybrid)

Timonium, Maryland

Jones Networking is recruiting for a Personal Lines Account Executive to join a growing insurance company in Timonium, Maryland. Our client offers a competitive salary, generous health benefits package, life and disability insurance, retirement plan and excellent work-life balance.

Requirements of the Personal Lines Account Executive:

- Must have an active P&C Maryland License

- At least 3 years of previous insurance experience (Personal Lines)

- EPIC/Applied experience preferred

- Proficient in Microsoft Office Suite

- Ability to work independently and within a team environment

- Ability to work in a fast paced environment

- Strong verbal and written communication skills

- Any additional duties as assigned

Responsibilities of the Personal Lines Account Executive:

- Be able to manage multiple accounts

- Be able to engage with multiple customers on a daily basis

- Be able to maintain customer loyalty

- Implement new strategies to be able to retain customers

- Be a liaison with producer in expanding book as well as cross sell within existing book

- Review and maintain accuracy in database system while managing endorsements, invoicing and billing as well as correspondence

- Record any changes to customer accounts, updating service packages, and adding and removing accounts as needed

Compensation and Benefits for the Personal Lines Account Executive:

- Approximately $50,000 - $60,000/annually, depending on experience

- Generous health benefits package

- Dental and Vision insurance

- Retirement plan

Remote working/work at home options are available for this role.

Not Specified

E

✦ New

🏢 Enigma

Salary not disclosed

San Jose, CA, Hybrid 1 day ago

Title: AI Research Scientist

Location: San Jose, CA

Responsibilities:

Design, execute, and analyze machine learning experiments, establishing strong baselines and selecting appropriate evaluation metrics.
Stay up to date with the latest AI research; identify, adapt, and validate novel techniques for company-specific use cases.
Define rigorous evaluation protocols, including offline metrics, user studies, and adversarial (red team) testing to ensure statistical soundness.
Specify data and annotation requirements; develop annotation guidelines and oversee quality control processes.
Collaborate closely with domain experts, product managers, and engineering teams to refine problem statements and operational constraints.
Develop reusable research assets such as datasets, modular code components, evaluation suites, and comprehensive documentation.
Work alongside ML Engineers to optimize training and inference pipelines, ensuring seamless integration into production systems.
Contribute to academic publications and represent the company in research communities, as needed.

Educational Qualifications:

Ph.D. in Computer Science, Artificial Intelligence, Machine Learning, or a related field is strongly preferred.
Candidates with a master’s degree and exceptional research or industry experience will also be considered.

Industry Experience:

3–5 years of experience in AI/ML research roles, ideally in applied or product-focused environments.
Demonstrated success in delivering research-driven solutions that have been deployed in production.
Experience collaborating in cross-functional teams across research, engineering, and product.
Publications in top-tier AI/ML conferences (e.g., NeurIPS, ICML, ACL, CVPR) are a plus.

Technical Skills:

Strong foundational knowledge in machine learning and deep learning algorithms.
Hands-on experience with PEFT/LoRA, adapters, fine-tuning techniques, and RLHF/RLAIF (e.g., PPO, DPO, GRPO).
Ability to read, implement, and adapt state-of-the-art research papers to real-world use cases.
Proficiency in hypothesis-driven experimentation, ablation studies, and statistically sound evaluations.
Advanced programming skills in Python (preferred), C++, or Java.
Experience with deep learning frameworks such as PyTorch, Hugging Face, NumPy, etc.
Strong mathematical foundations in probability, linear algebra, and calculus.
Domain expertise in one or more areas: natural language processing (NLP), symbolic reasoning, speech processing, etc.
Ability to translate research insights into roadmaps, technical specifications, and product improvements.

Remote working/work at home options are available for this role.

Not Specified

Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) - Remote (Not Specified)

🏢 Concentrix

Salary not disclosed

Remote 3 days ago

JOB DESCRIPTION

The Customer Service / Tech Support Rep (Tech Products, Bilingual: English/Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Technical Support Representative position at Concentrix is just the right place for you!

As a remote Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) working from home, you will:

Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support
Provide inbound customer support using a call flow guide in the customer's preferred language
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Be an amazing problem-solver
Maintain broad knowledge of client products and/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and/or MacOS, or comparable technology is preferred
Deliver expert customer experiences with a smile.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service / Tech Support Rep (Tech Products, Bilingual: Eng. / Span.) (Remote) role include:

The ability to read, write and speak fluently both Spanish and English
1+ year of customer service experience
A high school diploma or GED
Strong focus on building customer relationships
Comfortable using and explaining technology
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking with strong problem solving skills
Eagerness to learn new technologies
Strong problem-solving skills with the ability to ask probing questions to come to a resolution
Strong computer navigation skills and PC knowledge
The availability to work during the Hours of Operation: 8am-1130pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)
A desktop or laptop to complete PC and internet testing; A work computer will be provided
High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)
Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

The base salary for this position is $18.31/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay early, when you want it
Full time, paid classroom and on the job training
Lucrative employee referral bonus opportunities
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English
Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

Remote working/work at home options are available for this role.

permanent

Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote (Not Specified)

🏢 Concentrix

Salary not disclosed

Remote 3 days ago

MUST SPEAK BOTH SPANISH AND ENGLISH FLUENTLY

JOB DESCRIPTION

The Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) - Remote works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)

A NEW CAREER POWERED BY YOU

Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!

As a remote Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) working from home, you will:

Provide inbound customer support using a call flow guide in the customer's preferred language
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a smile

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep - Tax (Seasonal, Bilingual: English / Spanish) (Remote) role include:

The ability to read, write and speak fluently both Spanish and English
1+ year of customer service experience
Open availability
A high school diploma or GED
A quiet, distraction-free environment to work from in your home
Proficiency in fast-paced multi-tasking
Eagerness to learn new technologies
Strong computer navigation skills and PC knowledge
A desktop or laptop to complete PC and internet testing
Computer Requirements:
- Bring your own device - This position does not loan equipment
- Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)
- Operating System: Windows 11+
- RAM: 8GB or higher
- Processor: Intel i5/AMD Ryzen 5 or higher
Internet Requirements:
- DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)
- Speeds: 10 mbps download and 3 mbps upload or higher
- While working, you will be required to hardwire with an ethernet cable
High Speed internet (no wireless/hotspots or satellite) and a smartphone
Must reside in the United States and have a valid U.S. address for residence

WHAT'S IN IT FOR YOU

One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

The base salary for this position is $16/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
DailyPay enrollment option to access pay early, when you want it
Paid training and performance-based incentives
Lucrative employee referral bonus opportunities
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.

JOB AVAILABILITY:

We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.

Physical and Mental Requirements

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

English
Spanish

Accommodation

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE.

Remote working/work at home options are available for this role.

permanent

D

Sr Software Quality Engineer - Remote

🏢 DivIHN Integration Inc

Salary not disclosed

Atlanta, Remote 6 days ago

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact our Talent Specialist, Hema at (63 or Sri at (63 Title: Sr Software Quality Engineer
- Remote Duration: 6 Months Location: Remote Only W2 candidates are eligible for this position.

Third-party or C2C candidates will not be considered.

Description: Summary: The main function of a quality engineer is to research and test the design, functionality and maintenance of products, equipment, systems and processes and develop quality standards.

A typical quality engineer has the ability to read and interpret blueprints, and evaluate product integrity and standards.

Job Responsibilities: Devises sampling procedures and designs and develops forms and instructions for recording, evaluating, and reporting quality and reliability data.

Establishes program to evaluate precision and accuracy of production equipment and testing, measurement, and analytical equipment and facilities.

May write training material and conduct training sessions on quality control activities.

May specialize in areas of quality control engineering, such as design, incoming material, process control, product evaluation, product reliability, inventory control, metrology, automated testing, software, research and development, and administrative application.

Skills: Creativity, verbal and written communication skills, analytical and problem solving ability.

Team player and detail oriented.

Basic ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.

Basic experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD).

Education/Experience: Bachelor's degree in engineering required.

2-4 years experience required.

About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

Team Player, computer applications, Computer Aided Design (CAD), Creativity
Remote working/work at home options are available for this role.

Not Specified

D

Costpoint Architect - Remote (Contract-to-Hire)

🏢 DivIHN Integration Inc

Salary not disclosed

Atlanta, Remote 3 days ago

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.

Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.

Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

Visit us at to learn more and view our open positions.

Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Amit, at 224 507 1290 Title: Costpoint Architect
- Remote (Contract-to-Hire) Location: Remote Duration: 6 Months This position requires U.S.

Citizens only to meet the DoD requirements.

Description: Costpoint Architect will assist in integration activities related to the migration of various ERP's to Costpoint, continuously improve our use of Costpoint ERP, our integrations with other on-prem and cloud-based Enterprise Business Platforms, and our enterprise finance reporting infrastructure.

The candidate should have expertise in all modules of Costpoint, experience with 3rd party integrations, implementations, and migrations from systems to Costpoint.

The candidate should be well-balanced in accounting and IT or accounting information systems.

The accounting background is preferred in candidates' ability to tie out reports and validate the information[SD1.1][CR1.2].

Costpoint technical experience is essential to the candidate's ability to provide functional and technical input to design, development, deployment, and production operational support of Costpoint extensions and integrations.[SD2.1][CR2.2] They should be familiar with back-end tables, the Costpoint development toolset, and the front-end application.

Job Responsibilities: Design, develop and implement solutions in Costpoint ERP and system integrations and work closely with key stakeholders to drive finance systems-related initiatives for new capabilities Elicit business requirements, design, and develop system integrations, extensions to support evolving finance business processes Implement operational improvement opportunities leveraging automation (e.g continuous audit, self-service model, decrease time to close, etc..) and continue to re-evaluate areas where automation and efficiencies can be introduced in Costpoint Keep abreast of emerging technologies and the potential application to the business and finance space.

Participate in investigations and prototypes to evaluate these possibilities.

Ensure the integrity, privacy, and security of all financial data through the design and enforcement of procedures and standards Maintain awareness of vendor plans and the potential impact of those plans on current and future financial systems functionality Share and explain Costpoint functionality [SD3.1][CR3.2]and best practices to Finance users and Costpoint data model and data flows to technical team members in order to address organizational needs Develop and maintain the document control process for implementing procedures to ensure adequate system documentation Support Deltek operations activities such as overall financial operational support and upgrades, cloud administration, application operations for Deltek.

Foster and maintain positive relationships with Finance Business Systems customers across the enterprise inclusive of Senior Leadership Required Qualifications: Bachelor's degree [SD4.1][CR4.2]or equivalent in combined education and experience At least 8 years of related job experience 5 years experience using Costpoint development tools (including Web Integration, Extensibility and Eclipse Java IDE tools), SQL analytical skills and Java to deliver business solutions Experience building customizations and extensibilities in Costpoint Experience with Deltek Costpoint (including system configuration, security) Self-starter, comfortable in a fluid working environment with competing priorities Strong technical and functional experience with financial management[SD5.1][CR5.2], data architectures and business intelligence tools Strong project management skills and the ability to manage multiple projects and processes across organizational lines Ability to effectively communicate technical requirements to a non-technical audience Experience working with Deltek Support to solve complex problems in a highly-integrated environment Preferred Qualifications: Bachelor's degree in related field preferred Solid understanding of information security and privacy issues related to financial information Understanding of the integration and impact of various financial products Knowledge of user interface standards as applied to web collections and applications Knowledge of Workday, ADP, Oracle Database[SD6.1][CR6.2] preferred Experience migrating from various ERP's to Costpoint Understanding of the integration and impact of various financial products About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.

The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer.

DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

ERP, Deltek Costpoint
Remote working/work at home options are available for this role.

contract

Insurance Fraud Investigator (Remote) - California (SACRAMENTO)

🏢 Usaa

Salary not disclosed

Sacramento, CA, Remote 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a Desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The selected candidate will have a strong multi-line SIU investigation background.

This position is remote eligible. However, you must currently live in California.

What you'll do:

Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Minimum High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

What sets you apart:

SIU experience conducting low to complex P&C fraud investigations OR a combination of Claims and Law Enforcement Investigations OR Military Investigative experience.
Strong multi-line SIU experience
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. However, this is an hourly position.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Remote working/work at home options are available for this role.

Not Specified

SIU Investigator - Multi-Line (Desk) - Remote Work Flexibility (BOSTON)

🏢 Usaa

Salary not disclosed

Boston, MA, Remote 4 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.

This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.

What you'll do:

Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.

What sets you apart:

SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.
Strong background with multi-line SIU investigations
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner

Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).