Engineering Village Database Jobs in Ballwin, MO
23 positions found — Page 3
Salary: $67,000
- $100,000 per year A bit about us: For over 50 years, we have been a leading supplier of industrial machinery to manufacturers around the world.
No manufacturer can offer the same customizable manufacturing equipment across such a diverse assortment of industries, applications, and structures.
Why join us? We are a leader in our industry We offer long term career stability Opportunities for continued learning, development & advancement Excellent pay Great benefits Positive company culture Ability to make an immediate impact Job Details Job Overview: You will collaborate closely with our engineering and production teams, serving as the subject matter expert for our servo-electric and hydraulic press systems.
In this role, you will support our service technicians in the installation, troubleshooting, maintenance, and retrofitting our installed presses About You: Creativity and Innovation Looks at challenges in a unique manner and develops innovative solutions Develops new ideas to improve productivity, increase revenue, or control cost See patterns, connections, and trends before others Integrity and Ethics Communicates honestly and openly Is trusted by others Takes responsibility for mistakes and credit others when appropriate Personal Courage Naturally curious Willing to express opinions even if different from the group Willing to be held accountable; doesn’t shirk personal responsibility Counted on when times are tough Organization Manages time well and spends most effort on key, value-added activities Can manage multiple projects Meets deadlines Priority Setting Allocates time to most important and immediate objectives Able to quickly respond to changing priorities Can eliminate barriers to performance Key Responsibilities: Troubleshooting & Diagnostics: Use testing tools, software, and technical expertise to identify system failures and implement effective solutions.
Installation & Commissioning: Install and commission press systems at customer sites, ensuring proper operation and compliance with specifications.
Retrofits & Upgrades: Design and implement structural and hydraulic press system retrofits, improving efficiency, automation, and performance.
Field Service & Customer Support: Provide on-site and remote troubleshooting for hydraulic presses, minimizing downtime and ensuring customer satisfaction.
Preventive Maintenance & Optimization: Guide customers on appropriate courses of action to ensure optimal press performance and extended life Documentation & Reporting: Maintain detailed service reports, including diagnostics, parts usage, and maintenance recommendations.
Technical Support & Training: Provide customers with hands-on training, technical assistance, and operational guidance to maximize system uptime.
Preferred Skills: Bachelor’s degree in a technical field, most commonly Mechanical or Aerospace Engineering Minimum of 3 years’ experience in a manufacturing environment 5-7 years experience without a bachelor’s degree Self-starter who is adaptable to work independently and within a team environment Excellent communication skills and the ability to work in an interactive group environment are essential.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
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Responsibilities and Duties
- Review and analyze system specifications
- Collaborate with Business Unit and Developers to develop effective strategies and test plans
- Execute test cases and analyze results
- Create logs to document testing phases and defects
- Documenting how features work.
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Reviewing and analyzing system specifications
- Executing test scripts and reviewing results
- Reporting and documenting technical issues
- Provide end-user application support (end user support requires access to customer data which includes protected health information) provide Customer Service support as needed via phone and/or email
- Proactively assume responsibilities for technical tickets that come in via phone or email from our customers.
- Documents technical tickets in the Customer Relationship Management (CRM) software from start to finish including updates and final resolution.
- Assess the technical issues and determine whether the issue can be resolved directly or whether the issue must be escalated.
- Assess and communicate to internal and external stakeholders the issue, the breadth of impact of the issue, and expected resolution, if or when known, via internal ticketing.
- Assume full responsibility for the issue and its resolution, even if escalated and triaged, until issues is fully resolved.
- Follow customer service procedures for all operations including, but not limited to, user account management functions
- Understands and complies with all company Privacy and Security standards
- Light data entry
- Other duties as assigned
Qualifications
- Proven experience as a QA tester or similar role
- Ability to document and troubleshoot errors
- Excellent communication skills both verbally and written
- Attention to detail
- Analytical mind and problem-solving aptitude
- Customer service minded and detail oriented
- Excellent troubleshooting and problem solving skills
- Ability to communicate instructions in a clear and concise manner
- Comfortable multitasking in fast paced environment
- Able to work independently as well as part of a dynamic team
Preferred Skills:
- 3+ years of Technical Support experience
- Strong communication and listening skills
- Strong analytical skills
- Knowledge of health care, insurance, medical terminology, CPT, HCPCS, DRG, Revenue, ICD-9, ICD-10 preferred
- Knowledge of databases and Microsoft SQL Management Studio or equivalent
- Strong computer skills
- Detail oriented
- WCAG Compliance Testing a plus
Experience:
- QA testing: 1 year (Required)
Benefits
· Medical, Dental & Vision insurance
· 401(k) retirement savings with employer match vesting immediately
· Vacation and sick paid time off
· 7 paid holidays & 2 floating holidays
· Paid maternity/paternity leave
· Disability & Life insurance
· Flexible Spending Account (FSA)
· Employee Assistance Program (EAP)
· Free on-site fitness center
· Professional and career development initiatives
· Remote work eligible
REMOTE WORK REQUIREMENTS
· Must have high speed Internet (satellite is not allowed for this role) with a minimum speed of 25mbs download and 5mbs upload.
Healthcare Fraud Shield is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
The client is seeking a Field Service Technician with at least four years of active duty experience in the US military, with a preference for backgrounds in aircraft, shipboard power, radar, avionics, or ground support equipment.
This role, located in Ft. Lauderdale, FL, involves high travel, with the technician expected to spend 50% of their time traveling both domestically and internationally.
The primary responsibility is to troubleshoot, repair, and maintain power conversion units that connect shore power to ships, particularly large yachts valued at over 100 million dollars.
This is a critical, customer-facing role suited for individuals who excel in dynamic environments and report to the Global Customer Service Manager.
The technician will respond to customer service requests via phone, email, and onsite visits.
They will travel extensively to troubleshoot, start up, and repair systems.
Strong adaptability is required for this role due to the 50% travel commitment, both in the United States and abroad.
The client values candidates who can provide mission-critical support and thrive under diverse conditions.
Candidates must have at least four years of active duty in the US military and at least two years of experience with three-phase power systems.
An associate degree in electronics or equivalent military electronics/engineering training is required.
The ability to read and apply electrical schematics for troubleshooting is essential.
Additionally, candidates must possess a valid driver's license and US passport.
