Engineering Structures Scimago Jobs in Wheat Ridge, CO

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

The Engineering Leader is responsible for leading the Design Engineering organization across the company and ensuring consistent, high-quality, and profitable project delivery. Reporting to the Vice President of Engineering Operations, this role oversees Engineering Managers and Design Engineering teams, driving accountability, operational efficiency, and technical excellence throughout the project lifecycle.

A core focus of this position is ensuring Design and Project Engineers are positioned to perform their highest-value work-developing client relationships, shaping execution strategies, and ensuring system accuracy and expected functionality. This role partners closely with Engineering Documentation leadership to ensure documentation and support workflows are effectively leveraged, allowing Design Engineering resources to remain focused on technical leadership and client-facing responsibilities.

Responsibilities include, but are not limited to:

• 
  
  
• Own the performance, development, and accountability of Engineering Managers leading Design Engineering teams, setting clear expectations and holding leaders responsible for team results, delivery quality, and professional growth.
  
  
• Establish and sustain a culture of ownership and accountability across the engineering organization by defining measurable standards for project delivery, documentation quality, and client satisfaction, and addressing performance gaps directly.
  
  
• Drive engineering efficiency and profitability by identifying misaligned workflows, reducing non-value-added engineering effort, and ensuring appropriate use of engineering support and documentation resources.
  
  
• Partner with Support Engineering leadership to ensure effective utilization of engineering support teams, removing barriers that prevent smooth handoff and enabling Engineers to focus on high-value technical work.
  
  
• Ensure Engineers are consistently focused on client relationship development, execution planning, technical accuracy, and system functionality throughout the project lifecycle.
  
  
• Maintain visibility into presales pipeline and active project lifecycle status, comparing as-sold versus as-delivered labor, identifying value-engineering opportunities, and supporting financial performance improvement.
  
  
• Collaborate with Field and Fabrication Services and Project Management leadership to align engineering capacity with project demand, participating in resource planning and ensuring engineering support meets business needs.
  
  
• Establish, enforce, and audit engineering standards and delivery processes that support consistent, high-quality outcomes, reducing variability and improving first-time quality across projects.
  
  
• Serve as the senior escalation point for engineering-related issues impacting project delivery or client satisfaction, intervening when projects are off track and guiding recovery plans with responsible managers.
  
  
• Provide leadership input on hiring, succession planning, and organizational design for Engineering Manager roles, ensuring alignment with technical requirements and cultural expectations.
  
  
• Track, analyze, and act on key engineering performance metrics, including utilization, margin contribution, rework rates, schedule adherence, and client satisfaction, using data to drive continuous improvement.
  
  

Required Skills and Experience

• 
  
  
• Bachelor Degree Required, preferably in Engineering, Construction Management or related field.
  
  
• 10+ years of experience in systems integration, audiovisual engineering, or a related technical field with progressive leadership responsibility.
  
  
• 3+ years of experience managing managers or leading large, multi-project technical teams.
  
  
• AVIXA CTS, CTS-I, or CTS-D certification.
  Demonstrated success improving team performance and delivering measurable business results.
  
  
• Experience developing, implementing, and enforcing engineering standards and processes at scale.
  
  
• Strong understanding of the full project lifecycle from design through commissioning.
  
  
• Experience partnering cross-functionally with Sales, Project Management, and Field & Fabrication Services.
  
  
• Ability to read and interpret architectural drawings, system schematics, and technical specifications.
  
  
• Financial acumen, including labor forecasting, project budgets, and margin impact analysis.
  
  
• Strong problem-solving skills with a bias toward action and resolution.
  
  
• Effective written and verbal communication skills suitable for executive-level engagement.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

The Director is responsible for the ownership, execution, and interpretation of policies, for the successful operation of the business. Results are typically accomplished through project teams. This role has a significant impact on business operations, both internal and external-facing. The Director is the leader for the business group, sets the tone and standard for core values and best practices, and drives business unit success towards goals and objectives. Daily execution of complex and creative problem-solving; problems may be people-based, client-based, and/or strategic. This role fosters relationships with new and existing clients, manages departmental revenue tracking/forecasts, contracts, and invoicing, and optimally uses resources. The Director is a strategic role that maintains alignment and achievement of company goals and standardization of practices across the department and company.

RESPONSIBILITIES:

Leadership:

• Focuses on the team to identify and implement personal development opportunities, whether technical, project management, or personal
• Leads, trains, and mentors team members by acting as PM on select projects and meeting individual utilization expectations.
• Facilitates monthly 1:1 meetings with each direct report using a standardized 1:1 meeting tool, observe 2nd level reports during the initial 1:1 session with the team.
• Oversees Business Operations Specialist by ensuring contracts are added and updated, bi-weekly internal contracts meetings are held, and periodic client outreach occurs.
• Participates in company-wide initiatives as required.

Operations:

• Responsible for the successful coordination and completion of smaller, quick turnaround projects and larger, highly complex, longer cycle projects.
• Leads/co-leads scheduling of resources to achieve individual and team utilization targets as well as revenue goals.
• Reviews Consultant and Specialist level deliverables for content, consistency, and compliance while ensuring reporting standards and delivery timelines. Discusses findings with respective authors for development.
• Evaluates '2-Week Look ahead' by EOB Thursdays of the preceding week to ensure the team is efficiently deployed and coordinated. Partners with other team leaders across the business to fill any gaps in the schedule.
• Provides technical assistance and/or staffing availability input on proposals to the Market Development team.
• Provides periodic progress, reports, and other metrics as needed.
• Creates draft and submits final invoices consistent with timelines provided by Accounting.
• Reviews monthly accounts receivable and assists A/R team in client outreach for payment, as needed.
• Provides high-touch engagement with clients on projects warranting closer relationships and/or challenging projects.
• Fosters relationships with new & existing clients for tactical and strategic purposes

Strategic

• Anticipates and communicates changes regarding clients, local market, or industry
• Develops plan(s) to optimize and/or mitigate challenges.
• Generates revenue projections, leverages resources, scheduling, backlog, etc.
• Provide status updates biweekly during the Ops-huddle.
• Owns department-specific data/updates in the Monthly Town Hall meeting.
• Facilitates monthly progress tracking meetings with the team, reviews progress to monthly goals & current staffing levels.
• Co-leads annual planning cycle to include revenue and margin targets, service line/markets expansion, necessary resources/training, and team development needs.

KNOWLEDGE, SKILLS & ABILITIES

• Understanding of the design and construction process from the cradle to the grave
• Technically competent and able to effectively communicate and build rapport with and respect of team, clients, coworkers, and subcontractors.
• Ability to effectively coach, develop, and mentor the team.
• Ability to effectively accept coaching and mentoring.
• Must have a practical understanding of building structures.
• Anticipates and plans for changes in client needs, new technology, and industry conditions.
• Demonstrated ability to apply sound discretion and judgment in all situations.
• Excellent written/oral communication skills
• Ability to read and interpret drawings.
• Flexible, responsive, and confident multi-tasker able to work independently, handle large amounts of information, multiple deadlines, and accommodate shifting priorities.
• High level of financial acumen
• Must demonstrate a commitment to quality, organization, meticulous attention to detail, and consistency in work product

Requirements

• Bachelor's Degree in an Engineering/Architecture-related discipline
• 8 years Engineering, Architecture, Construction Management or Project Management in design, construction, or forensics.
• 2 years of Business unit leadership, and management responsibility to include managing staff, group revenue responsibilities, growth strategy, hiring/firing, and business development.
• PE or AIA license desired.

Competencies

• Balances stress- Effectively balances stressful demands.
• Presenting – Makes effective presentations to groups; presentations reflect appropriate preparation, organization, use of language, gestures, and visual aids
• Influencing Others - The ability to gain others' support for ideas, proposals, projects, and solutions. Presents arguments that address others' most important concerns and looks for win-win solutions. Involves others in decision-making and process and develops relationships and strategies to influence others. Structures situations to create a desired impact and to maximize the chances of a favorable outcome.
• Technical - Possession of a designated level of technical or engineering skill or knowledge and the ability to keep up with current developments and trends in areas of expertise. May be acquired through academic, internship, or on-the-job training, or a combination of these. Possession of knowledge of procedures, methods,s and practices and their application to specific situations. Work assignments may involve unique factors and be lacking in precedence on which to base decisions,s and may be complex as evidenced by a high number of variables and interrelated considerations.
• Offers Solutions – Recognizes problems and offers workable solutions.
• Support and Input – Supports and provides input to the development of organizational objectives and plans.
• Meets Expectations on Quality/Quantity of Work Completed – Ensuring that one's own and others' work and information are complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
• Sets up procedures to ensure high quality of work. Monitors and verifies information and reports.
• Design systems to organize and track work progress. Carefully prepares for meetings and presentations and organizes information and materials.

Leadership

• Fosters a cohesive, supportive work environment.
• Focuses on achieving results in an effective and timely manner.
• Communicates and executes company policy.
• Clearly conveys goals and expectations.
• Communicates ideas persuasively.
• Paves the way for positive change.

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Location: Denver, CO (Denver Tech Center)

Schedule: Hybrid - Onsite 1 day per week

Type: Full-Time, Direct Hire

Salary: $160k - $175k + bonus + Long Term Incentive

Description

Seeking an accomplished Principal Software Engineer to serve as a key technical leader and architectural visionary, driving the design and development of our next‑generation real estate technology platforms. In this role, you will guide engineering strategy, architect large-scale, cloud‑native, full‑stack applications, and collaborate across product, UX, platform, and data teams to deliver secure, high‑performance, enterprise-grade systems. You will influence engineering culture, mentor senior engineers, and ensure our solutions remain scalable, observable, and aligned with long‑term business outcomes.

Responsibilities

Architecture & Technical Leadership

• Architect and own end‑to‑end technical solutions across front‑end, back‑end, and data layers for enterprise-scale products.
• Drive cloud-native architecture on AWS, including microservices, event-driven patterns, security controls, and scalable data workflows.
• Lead cross-team architectural reviews, ensuring alignment with engineering best practices, long-term platform strategy, and organizational technical standards.
• Champion DevOps, embedding security, quality, and observability into every stage of the SDLC.
• Champion observability across the organization, ensuring systems are setup for deep visibility, actionable alerts, and fast root-cause analysis.

Full‑Stack Product Development

• Design, build, and maintain applications using Next.js, NestJS, and modern JavaScript/TypeScript frameworks.
• Build robust APIs, services, and distributed systems using Node.js-based server frameworks.
• Support rich front-end experiences, focusing on performance, accessibility, and scalable UI architecture.
• Develop efficient data access patterns using both relational and NoSQL databases.

Enterprise Software Delivery

• Implement and evolve CI/CD pipelines using GitLab CI to improve deployment frequency, reliability, and operational excellence.
• Deploy, monitor, and optimize applications on AWS.
• Integrate and operationalize observability tooling, including logging frameworks, metrics collection, distributed tracing, dashboards, and alerting systems.

Collaboration & Cross‑Functional Influence

• Partner with Product, Data, Architecture, Platform Engineering, Security, and peer Principal Engineers to drive strategic initiatives and technical roadmaps.
• Translate complex technical concepts into business-aligned recommendations for stakeholders.
• Serve as a key voice in engineering strategy, bringing clarity and thought leadership to complex organizational decisions.

Mentorship & Culture Building

• Mentor engineers at all levels through pairing, architecture reviews, and continuous knowledge-sharing practices.
• Foster a culture of engineering excellence based on collaboration, craftsmanship, innovation, and continuous improvement.
• Lead teams in solving the organization's most challenging technical problems with creativity and long-term thinking.

Qualifications

Required

• 10+ years of software engineering experience, including more than 3 years in technical leadership or principal-level roles.
• Strong full‑stack engineering experience, with deep expertise in front-end, back-end, and data architecture.
• Advanced proficiency in JavaScript/TypeScript, Next.js, NestJS, Node.js, and modern application frameworks.
• Strong experience with both NoSQL (e.g., DynamoDB, MongoDB) and SQL databases (e.g., PostgreSQL, MySQL).
• Expert in building and maintaining CI/CD pipelines (GitLab preferred).
• Extensive experience architecting and deploying solutions on AWS.
• Hands-on experience with logs, metrics, tracing, APM tools, and observability platforms.
• Strong communication skills and the ability to collaborate across multiple teams and stakeholders.

Principal-Level Expectations

• Proven ability to architect large-scale, distributed, cloud-native systems in production environments.
• Demonstrated experience influencing cross-functional strategy and driving technical decisions across multiple teams.
• Ability to evaluate emerging technologies and guide adoption across the organization.
• Deep understanding and experience architecting highly available systems that are highly performant and follow industry standards for observability, alerting, and logging.
• Preferred: Experience architecting and optimizing SaaS platforms with eCommerce integrations, leveraging SEO best practices, geo‑aware capabilities, and LLM-driven features to enhance personalization, search relevance, and global user experience.

Benefits:

• Competitive Medical, Dental, and Vision benefits
• Retirement plans with optimal company match
• Annual bonus/merit opportunity
• Educational Assistance
• Medical Health support program
• Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups
• Unlimited PTO
• 7 holidays + 5 additional flex days
• Monthly Home Office reimbursement

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Search Associate

We are seeking a high-motor, intellectually curious Search Associate to join High Country Search Group. This is a foundational, "force-multiplier" role where you will support three of our most dynamic and high-stakes practice areas: Private Equity, Corporate Affairs, and Engineering & Construction. You will act as a strategic partner to our leadership, serving as research and business development support.

Core Responsibilities: The "Phone-First" Professional

While this role offers a masterclass in professional and executive search, it requires a "street smart" professional who can quickly discern criteria for success, has high recall, and excellent follow-through.

• Direct Source Recruiting & Candidate Identification: You will be responsible for candidate identification and development. This includes developing target lists using the phone and online resources to identify and penetrate high-value talent pools.
• Top-of-Funnel Execution: You must be a "phone-first" professional, comfortable making calls when needed. This involves assertively navigating organizational structures to conduct preliminary recruitment screens for high-level roles.
• Market Intelligence & Analytics: You will help produce data-driven reports and compelling pitch decks tailored to specific RFPs. You will proactively identify and track industry trends to provide market data and analytics to our team.
• Search Strategy & Business Development: Actively participate in designing search and business development strategies with leadership, from initial pitch to final candidate placement.
• Database Management: Consistently input and update candidate records and proprietary databases, ensuring all research outcomes are meticulously recorded.

Who You Are

• Educated & Highly Ambitious: You hold an undergraduate degree from a well-regarded institution and have a desire to apply academic rigor to a fast-paced environment.
• Communication Powerhouse: Outstanding telephone skills are essential. You must demonstrate excellent verbal and written communication skills when drafting reports, executive summaries, or specifications.
• Grit & Resilience: You are "hungry" for experience and possess the resilience required to thrive in a high-rejection, high-reward, and often unstructured sales environment.
• Intellectually Curious: You have the ability to quickly learn industry and functional fundamentals and understand the criteria for success in complex organizations.
• Discretion & Poise: You will interface with senior executives and must protect the confidentiality of client and candidate information at all times.
• Money Motivated: You want a career path where hard and smart work result in higher earnings.

The Career Path: Choose Your Own Adventure

We do not believe in a one-size-fits-all career track. This role is a launchpad that, depending on performance, can evolve into:

• Executive Recruiter: Take full ownership of the search process and manage high-level placements.
• Business Development Lead: Focus exclusively on high-level territory expansion and client acquisition strategy.

Market Intelligence Manager: Lead the firm’s data strategy, industry tracking, and knowledge systems.

Position Overview:

The Operations Manager will direct and own the implementation and onboarding of our customers, from small, single-site projects with regional operators to large, multi-site / multi-state projects with national and executive stakeholders. In this role, you will also be responsible for defining playbooks and roadmaps to optimize ongoing performance management while simultaneously ensuring current customers successfully adopt our platform and achieve measurable outcomes. You will own projects that require working closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will combine thoughtful optimization with focused execution, being detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Define playbooks for multi-site, simultaneous implementations for enterprise-level customers and drive their execution.
• Lead and optimize existing processes for implementations for new, single-site customers, ensuring smooth adoption and minimal disruption to operations.
• Define configurable success criteria for varied implementation types and establish standardized processes for baseline metrics extraction.

Ongoing Performance Management & Optimization: 

• Enhance the tracking, monitoring, and communication of key performance metrics (e.g., agency use, overtime reduction, labor efficiency).
• Synthesize and translate key performance metrics into actionable strategies and initiatives that drive short-term improvement and long-term sustained success for clients.
• Own and grow key relationships with executive stakeholders across facility leadership and frontline staff.
• Partner and lead projects with the growth team, defining roadmaps for repeatable network and geographic expansion as In-House enters new markets. 

Product Evolution: 

• Extract and synthesize customer feedback to identify opportunities for product enhancements and then drive the process from ideation to deployment.
• Lead projects with the product team to influence roadmap priorities, translating customer requests into actionable product delivery plans.
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 5+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.

Position Overview:

The Operations Lead will own the implementation and ongoing performance management of our customers. In this role, you will be responsible for ensuring customers successfully adopt our platform, achieve measurable outcomes, and continuously optimize their use of In-House Health. You will work closely with our product and growth teams to evolve our platform to meet customers needs and support account expansion efforts. The ideal candidate will be detail-oriented, strategic minded, process driven, and an excellent communicator. The role offers an exciting opportunity to be an early team member, with significant potential to shape the future of the organization. 

Key Responsibilities: 

Implementation and Customer Success: 

• Lead end-to-end implementations for new customers, ensuring smooth adoption and minimal disruption to operations. 
• Establish baseline metrics and success criteria tailored to each customer’s goals. 

Ongoing Performance Management & Optimization: 

• Monitor key performance metrics (e.g., agency use, overtime reduction, labor efficiency) and proactively identify improvement opportunities.
• Manage key relationships with customer stakeholders across facility leadership and frontline staff, helping them continuously refine scheduling practices and maximize ROI.
• Partner with the growth team, supporting contract renewals through demonstrated customer impact and identify expansion opportunities within existing accounts. 

Product Evolution: 

• Gather and synthesize customer feedback to identify opportunities for product enhancements.
• Collaborate with the product team to influence roadmap priorities based on real-world customer needs. 
• Develop best practices, playbooks, and case studies to standardize and scale successful implementations.

Qualifications:

• Bachelor’s degree in business, economics, engineering, or a related field.
• 3+ years of experience in a highly analytical, client-facing environment such as management consulting, strategy & operations, healthcare operations, enterprise customer success, or similar roles requiring structured problem-solving and executive communication.
• High executive presence and relationship management ability - comfortable partnering directly with C-suite, facility leadership, and frontline teams; capable of influencing stakeholders, navigating ambiguity, and driving alignment.
• Proven experience owning outcomes in fast-paced, high-accountability environments; thrives on both strategic planning and rolling up their sleeves to execute.
• Process-oriented with strong operational rigor - able to design, implement, and scale repeatable systems, playbooks, and best practices across customers.
• Exceptional analytical and strategic thinking skills - able to quickly make sense of complex operational environments, build data-driven insights, and translate them into clear recommendations and action plans.
• Bias toward action with high ownership, resourcefulness, and comfort operating in startup environments with evolving processes and priorities.
• Passion for improving healthcare delivery and for working directly with customers to drive measurable operational and financial outcomes.

SENIOR MECHANICAL ESTIMATOR

Position Overview:

The Lead Mechanical Estimator is responsible for managing and guiding the estimating team to deliver accurate, competitive, and comprehensive proposal packages for client turnover. This role oversees estimates for projects up to $50M, ensuring alignment with company objectives and efficient execution strategies. The Lead Estimator will mentor junior estimators, coordinate cross-functional efforts, and provide strategic input during pre-construction phases.

Key Responsibilities:

Project Estimation:

• Lead preparation of detailed estimates for projects up to $50MM, considering complexity and self-performance scope.
• Validate quantity take-offs and ensure accurate input into estimating software.
• Apply advanced cost analysis and contingency planning for risk mitigation.

Technical Expertise:

• Interpret and analyze P&ID drawings and other technical documents.
• Utilize HCSS HeavyBid software for accurate and efficient estimating.
• Incorporate design methodologies such as DesignAssist and DesignBuild when applicable.
• Client & Stakeholder Engagement:
• Represent the estimating team in client meetings, pre-bid conferences, and negotiations.
• Communicate clearly with operations, procurement, and project management teams during pre-construction.

Process Management:

• Develop and enforce estimating procedures, including pre-estimate checklists and opportunity matrices.
• Oversee bid review meetings and ensure timely submission of RFIs and proposals.
• Ensure compliance with contractual requirements and company standards.

Strategic Contributions:

• Provide pragmatic analysis of project execution to optimize efficiency and profitability.
• Generate high-level cash flow projections, risk analysis reports, and resource-loaded schedules.
• Support business development with conceptual estimates and ROM pricing for new opportunities.

Skills & Qualifications:

• Minimum 5 years of industrial construction estimating experience, with at least 2 years in a leadership role.
• Bachelor’s degree in Construction Management, Engineering, or related discipline preferred.
• Proficiency in scheduling tools (MSP or P6) and advanced Excel tracking.
• Strong leadership, communication, and negotiation skills.
• Expertise in HCSS HeavyBid or similar estimating software; familiarity with project controls tools like Heavy Job.
• Ability to read and interpret P&ID drawings and other technical schematics.
• Experience with mission-critical industrial projects (e.g., energy, manufacturing, or infrastructure).

Preferred Experience:

• Direct involvement in civil, concrete, structural steel, equipment setting, and mechanical construction.
• Experience with DesignAssist and DesignBuild delivery methods.
• Proven ability to manage multiple complex bids simultaneously.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance. Health Insurance – Up to 80% of the Employee portion paid after a 30-day waiting period.
• Health Savings Account (HSA) optional enrollment. Employee-paid Dental, Vision, and Life Insurance.
• Other benefits include but are not limited to an EAP, Telemedicine, and a 24/7 Nurse line.
• Retirement savings plan with company match (401K) eligible after 90 days of employment.
• Opportunities for professional development and career advancement.
• Collaborative and supportive work environment.
• Paid Time Off (PTO) after the waiting period.401k eligible after 90 days of employment

We are “Leading the Change” in the energy services industry. Our growth and successes have not changed who we are. We live our core values every day:

WE TAKE ACTION

WE DO WHAT WE SAY

WE LEAD BY EXAMPLE

WE DO THE RIGHT THING

WE PRACTICE STEWARDSHIP

*Loenbro is an Equal Opportunity Employer

Colorado Pay Range

• $130,000 - $140,000 USD