Engineering Structures Scimago Jobs in Union Park

Overview

The Technical Service Coordinator plays a critical role in onboarding new managed services customers and ensuring they have a clear, accurate, and complete technical foundation as they transition into our MSP environment. This role sits at the intersection of service delivery, technical operations, and customer success—responsible for gathering and documenting environment details, coordinating onboarding tasks across teams, and maintaining high-quality technical documentation.

The ideal candidate has strong technical aptitude, excellent organizational skills, and a passion for delivering an exceptional customer experience.

Key Responsibilities

Customer Onboarding

• Serve as the primary coordinator for onboarding new MSP customers.
• Collect and validate environment information (infrastructure, networks, identity systems, applications, security tools)
• Facilitate kickoff calls, technical discovery sessions, and onboarding checkpoints.
• Work cross-functionally with Service Desk, Systems Administration, Networking, and Security teams to ensure smooth onboarding execution.
• Track onboarding tasks, milestones, risks, and completion status.

Technical Documentation

• Create and maintain high-quality documentation including:
• Network diagrams
• Asset inventories
• Access and identity configurations
• Backup, monitoring, and security configurations
• Server, endpoint, and application details
• Build and update SOPs, runbooks, and customer-specific knowledge articles (consistent with knowledge practices in Managed - Services). [Managed - Services | PowerPoint]
• Ensure all customer documentation is properly stored, versioned, and accessible within the MSP knowledge repository.

Operational Coordination

• Act as a liaison between onboarding teams, technical operations, and account management.
• Document customer escalation paths, communication expectations, and support processes.
• Assist in preparing environment overviews and technical summaries for internal handoff to Operations, Systems Administration, and Service Desk teams.
• Support Technical Account Managers with accurate customer documentation as referenced in templates like SOW Template. [SOW Template | Word]

Technical Support Assistance

• Perform basic to mid‑level environment validation tasks (e.g., checking system health, verifying connectivity, confirming AD/O365 configurations
• Identify gaps in customer environments requiring additional engineering review or remediation.
• Provide Tier 1.5 coordination for technical issues discovered during onboarding.

Qualifications

Required

• 1–3 years experience in an MSP, helpdesk, technical coordination, or IT operations role.
• Understanding of:
• Microsoft 365 / Azure AD
• Windows Server fundamentals
• Networking basics (VLANs, firewalls, switching, DNS)
• Backup & monitoring concepts
• Strong documentation skills with high attention to detail.
• Excellent communication and customer service abilities.
• Highly organized with the ability to manage multiple onboarding projects simultaneously.

Preferred

• Experience with:
• Ticketing/ITSM platforms
• Network and system diagnostic tools
• Identity and access management
• SaaS administration (M365, Okta, collaboration tools)
• Exposure to PowerShell or automation tools.
• ITIL foundation or related process certification.

Skills & Competencies

• Strong analytical and problem‑solving skills.
• Ability to translate technical concepts into clear documentation.
• Calm, professional demeanor during customer interactions.
• Process‑oriented, consistent, and self‑driven.
• Able to collaborate effectively with both technical and non‑technical stakeholders.

Facilities and Business Operations:

The Facilities and Business Operations at UCF is dedicated to fostering a conducive educational environment for our faculty, staff, students, and the broader community. We are committed to excellence, providing unparalleled expertise, and maintaining a world-class standard in service.

Please visit us at: or Facebook and Instagram: UCF Facilities

The Opportunity:

The Facilities Operations Landscape department within Facilities and Business Operations is looking for a Landscaper II to join their team! This will be a member of the Landscape Operations Projects team responsible for skilled installation and renovation of campus landscapes.

Responsibilities:

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• Support the Landscape Operations Projects Team by assisting with planning, coordinating, and executing landscape installation projects across campus.

  
  

• Perform site preparation and install, transplant, or remove trees, shrubs, groundcover, and other landscape materials.

  
  

• Assist the Hardscape Team with concrete removal and repairs, paver walkway work, pothole patching, and other small hardscape projects.

  
  

• Provide support to the Urban Forestry team, including pruning, tree removals, stump grinding, and related tasks.

  
  

• Remove, repair, and install site furnishings such as benches, trash receptacles, and other outdoor fixtures.

  
  

• Coordinate project handoffs by identifying maintenance needs and providing sitespecific recommendations to maintenance crews.

  
  

• Operate landscape and construction equipment safely and effectively as needed for project work.

  
  

• Perform other duties as assigned in support of landscape operations.

  
  

Minimum Qualifications:

Completion of 9th grade and 2+ years of relevant experience or an equivalent combinationof education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

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• 3+ years of landscape experience in a commercial or corporate environment, including installation, renovation, or multiphase outdoor project work.

  
  

• Experience operating equipment such as skid steers, stump grinders, chainsaws, compactors, trenchers, or similar tools.

  
  

• Familiarity with identifying plant materials and understanding proper planting techniques.

  
  

• Knowledge of hardscape practices, including concrete repair, paver installation, or sitefurnishing installation.

  
  

• Experience assisting with tree work (urban forestry), such as pruning, removals, or stump grinding.

  
  

• Ability to work in extreme environments and collaborate with individuals from various backgrounds and experiences.

  
  

The most successful candidates may possess the following qualities:

• 
  

• Knowledge of proper maintenance of equipment: Cleaning, preserving finishes, checking fluid levels, and lubricating.

  
  

• Basic computer skills, including email.

  
  

• Basic communication skills in English in order to: Work effectively with customers; Operate and demonstrate the functions of the electronic equipment; Utilize telecommunication devices.

  
  

Health Assessment Required:

The UCF policy requires completion and passing of a physical exam for this position.

Special Instructions to the Applicants:

New hires selected for this position at the University of Central Florida can expect to be offered the base salary amount for the role. Compensation is determined in alignment with UCF's pay structure and internal equity considerations.

Position requires a valid Class E driver's license. This position may involve driving to various locations on and off campus to conduct University business.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position now or in the future.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

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• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

  
  

• Paid time off, including annual and sick time off and paid holidays

  
  

• Retirement savings options

  
  

• Employee discounts, including tickets to many Orlando attractions

  
  

• Education assistance

  
  

• And more...For more benefits information, view the UCF Employee Benefits Guide.

  
  

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Work Schedule

Type of Appointment

Expected Salary

Job Posting End Date

Veteran's Preference:

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans' Preference, please visit

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Ann Grogan & Associates, has been a leader in executive recruiting since 1981. Today Ann Grogan & Associates is recognized as a leading source for healthcare, sales, and executive positions in a number of verticals. Our office is highly professional and productive that ignites and supports a collaborative culture.

Are you a dynamic and results-driven individual with a passion for connecting with people and driving business growth? Do you thrive in a fast-paced, collaborative environment where your efforts are recognized and rewarded? If so, we have an exciting opportunity for you to join our team as an inside B2B Sales Representative. If you're ready to make a positive impact in the community while making a very nice impact in your personal earnings

About The Client:

Our firm is a leading and rapidly expanding Business Process Outsourcing (BPO) company dedicated to delivering exceptional services to businesses throughout the country. Our team of top-tier talent specializes in marketing, technical support, sales, research, and general support, helping our clients achieve their goals and succeed in their industries. Our firm focuses on interviewing 100 candidates to find just two to present for a client interview - we focus on quality and long-term partnerships with each of our prestigious clients.

Job Overview:

As a B2B Sales Representative, you will be an integral part of our growth strategy, responsible for establishing and nurturing relationships with potential clients. Your primary objective will be to drive revenue growth by setting up appointments and closing business deals that align with our clients' needs and objectives.

Responsibilities:

• Proactively reach out to potential clients through various channels, including cold calling, social platforms, emails, and networking events.
• Listen attentively to clients' needs and challenges, understanding their requirements to tailor the most suitable BPO solution that supports their long-term vision.
• Present and articulate the value proposition of our services with enthusiasm and professionalism.
• Schedule and conduct appointments with key decision-makers, demonstrating excellent interpersonal and presentation skills.
• Collaborate closely with the internal teams to ensure smooth onboarding and exceptional service delivery to clients.
• Meet and exceed sales targets, contributing significantly to the overall revenue growth of the company.
• Keep abreast of industry trends, competition, and market dynamics to position us as an industry leader.
• Maintain accurate and up-to-date records of sales activities and client interactions in our CRM system.

Join Our Team:

If you are passionate about making a difference and eager to contribute to the success of businesses nationwide, we'd love to hear from you. Take the next step in your career journey and become a key player in our growing team. Apply now and let's create success together!

• Proven track record of success in sales or business development, preferably in the BPO industry or related B2B services.
• Exceptional communication and negotiation skills, with the ability to build rapport quickly.
• Positive and energetic attitude, self-motivated, and target-oriented.
• Ability to adapt and thrive in a dynamic, fast-paced environment.
• Strong organizational skills and attention to detail.
• Bachelor's degree in Business, Marketing, or a related field is preferred.

• Competitive Commission Structure and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement plan with company match.
• Paid time off and holidays.
• Ongoing training and professional development opportunities.
• A supportive and collaborative work environment that values teamwork and creativity.

Customer Service Representative (Travel)

Base: $45,000 + Performance Bonus | Strong Benefits

Alternative titles: Customer Service Advisor, Customer Support Advisor, Travel Support Advisor, Customer Care Representative

About the Opportunity:

Little Bridge Search is the recruitment partner for a globally successful international travel operator launching its first US office in the Orlando area.

We're hiring six experienced Customer Service Representatives for the opening team.

This is a great opportunity to join at the start of a new operation, work with premium travel products, and grow as the team scales.

This is a true customer service role supporting customers across phone, email, and web enquiries, not a commission sales position.

What we're looking for:

• Customer service experience in a call centre, hospitality, travel, resort, or other fast-paced service environment
• Strong communication skills and confidence in handling customer issues
• Calm, organised, and able to work in a structured, KPI-led environment
• Good systems/admin skills (CRM, Outlook, Excel, etc.)
• Travel or hospitality experience is helpful but not essential

What's on offer:

• $45,000 base salary
• Performance bonus
• Strong benefits package, PTO, 401k and Healthcare
• On-site role in Altamonte Springs
• Promote from within policy = Genuine career progression as the team grows

Interested?

Apply now for immediate and confidential consideration. Full client details and confirmed benefits will be shared with shortlisted candidates.

Candidate Referrals (Little Bridge Search – 2026):

If this isn't right for you, but you know someone who would thrive in it, referrals are appreciated. If we place your referral, our thank-you includes either x2 tickets for experiences (MLS/NBA/MLB/NFL/VIP park tickets / F1 / major concerts) OR Amazon up to $1,000.

(Referral rewards are issued for successfully placed candidates, subject to basic terms.)basic terms.)

At Foundry, we serve our clients and partners best by attracting and unleashing the most talented and courageous professionals in industry, all while having fun and building a lasting impact on the broader community. Don’t just take our word for it. The best way to experience our culture is to immerse yourself in it. But be prepared – it’s contagious.

Our Development and Investments Team works together to source and execute investment opportunities with the insight of true local knowledge. We are currently seeking a Deal Principal, Seniors Housing to join our Development and Investments (“D&I”) team. This is an excellent opportunity for a seasoned real estate investment and development professional possessing strong financial skills, business development acumen and leadership to work with the Development & Investment team in sourcing, capitalizing, and executing real estate development opportunities in Senior Living. Our existing Healthcare real estate and operating platform combines in-depth sector knowledge and operating expertise in the Seniors Housing real estate. Additionally, Foundry has 440+ commercial real estate associates and 4,800 + healthcare associates and represents some of the best-known names in Real Estate. Our senior living management company encompasses 68 communities in 15 states. We manage approximately 5,500 senior living units for some of the most sophisticated equity partners in the space. We are expanding the size of our portfolio of managed communities through both acquisitions and development to address the needs of the aging population, a trend expected to continue for several decades.

Location preference: Orlando, FL; Boca Raton, FL; Atlanta, GA; Raleigh, NC; Charlotte, NC; Nashville, TN; Dallas, TX

Travel: Up to 50%

Essential Job Functions:

Collaborate with local Foundry partners to source development opportunities that align with Foundry’s Healthcare investment platform objectives and guidelines. Commanding development and market knowledge expertise is required to generate targeted investment return opportunities. Must be able to lead a development process from site selection through completion.

Source new development opportunities:

• Responsible for identification and gaining control of new senior living development locations in consult with the operations team and local market Deal Principal.
• Collaborate with teams and individuals across our markets to source development opportunities meeting our investment objectives.
• Key relationships include the local Foundry team, the investment sales community, brokers and third parties, among others within our senior living vertical.
• Develop relationships and regularly communicate with local development participants (investors, operators, general contractors, architects, lenders, engineers, appraisers, etc.) to maintain knowledge of opportunities and market conditions.
• Creates and implements project business plan, securing sites, hiring A&E team, project execution, including hiring of management teams, determining project operating budgets, overseeing other team members’ negotiations, communicating with investment committees etc.
• Interact with capital partners on day-to-day communications regarding project process.

Oversee the underwriting and capitalization process, including:

• Work with “Deal Hub” to prepare an analysis and review of offering materials, operating statements, development budgets, equity, and debt term sheets.
• Acquisition and analysis of key property and market information from deal leads, landowners, brokers, property managers.
• Oversee development of advanced financial models and analysis.
• Oversee preparation of investment committee memos, equity/debt packages, presentations and reports for investors and lenders.

Other Responsibilities include:

• Perform market research for capital market conditions, submarkets, and potential development sites. Based on the research, recommend and implement assumptions for models as well as prepare periodic presentations.
• Manage the underwriting, due diligence and closing process including review of third-party reports, property/tenant information, JV and debt documentation, and closing statements.
• Develop relationships with potential capital partners, lenders, brokers, property managers, etc. to source and capitalize investment opportunities.
• Participate in local municipality meetings for zoning and site plan approvals.

Education and Experience Requested:

• Must have an Undergraduate or Graduate degree in Finance or Real Estate with 10+ years of relevant senior living development experience; master’s degree preferred.
• Ability to source development opportunities.
• Demonstrated knowledge of broader senior living healthcare asset class required, including emerging trends, with additional market knowledge of the Southeastern & Mid Atlantic US preferred.
• Excellent business development, interpersonal, and oral/written communication skills with a proven track record.
• Established ability to develop and maintain positive relationships with colleagues, managers, lenders, partners, and third parties.
• Demonstrated ability in conducting data analysis and real estate financial modeling, including complex debt and equity partnership structures.
• Advanced proficiency in analytical writing– proven ability to effectively communicate and present well-reasoned, data-supported thoughts and ideas to a variety of audiences.
• Strong research, writing, analytical and problem-solving skills.
• Effective time manager– demonstrated track record ability to consistently manage multiple projects with accuracy, set priorities, and meet deadlines.
• Extremely high energy, fast-paced and driven to succeed.
• Keen ability to work efficiently autonomously or as a member of a team.

Foundry Commercial is an Equal Opportunity Employer

Foundry Commercial is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. It is the policy of Foundry Commercial to grant equal employment opportunities to all qualified persons without regard to race, color, creed, sex, religion, age, national origin, marital status, sexual orientation, citizenship, physical or mental disability that does not prohibit performance of essential job functions, veteran's status, or any other conditions or identifications against which discrimination is prohibited.